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  • English@Work - Phone Call - 2

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    Priscila de la Torre
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    This document provides an exercise for practicing answering the phone at work. It gives contextual information about a call coming into Tim Grant's office from Mr. [name not provided], with a phone number of [number not provided]. Students are asked to fill in the blanks of a 10-line dialogue between an office assistant and the caller using the information provided. They are then instructed to practice the role-play dialogue in pairs.

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    English@Work - phone call_2

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    This document provides an exercise for practicing answering the phone at work. It gives contextual information about a call coming into Tim Grant's office from Mr. [name not provided], with a phone number of [number not provided]. Students are asked to fill in the blanks of a 10-line dialogue between an office assistant and the caller using the information provided. They are then instructed to practice the role-play dialogue in pairs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views1 page

    English@Work - Phone Call - 2

    Uploaded by

    Priscila de la Torre
    This document provides an exercise for practicing answering the phone at work. It gives contextual information about a call coming into Tim Grant's office from Mr. [name not provided], with a phone number of [number not provided]. Students are asked to fill in the blanks of a 10-line dialogue between an office assistant and the caller using the information provided. They are then instructed to practice the role-play dialogue in pairs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    E@W: Answering the phone C1


    English at work – Answering the phone

    1 The telephone rings at Tim’s office. Listen and answer.


    Who’s calling? Mr.
    What’s his phone number?

    2 Number the dialogue 1 to 10 and complete it with the information from #1. Listen and check.

    ANA caller

    ( 1 ) Hello. Tim Grant’s office. (10) Bye.


    ( ) Can I have your number, please? ( ) Thank you for your help.
    ( ) Thank you. Bye. ( ) Hello. Can I speak to Mr. Grant, please?
    ( ) I’m sorry he’s out. Can I take a message? ( 4 ) Yes. Can you tell him Mr. called?
    ( 7 ) Yes, he’ll be back soon. I’ll ask him to call you. ( ) My hotel number is . Can he call me back today?

    3 Practise the dialogue in pairs.

    English at work – Answering the phone

    1 The telephone rings at Tim’s office. Listen and answer.


    Who’s calling? Mr.
    What’s his phone number?

    2 Number the dialogue 1 to 10 and complete it with the information from #1. Listen and check.

    ANA caller

    ( 1 ) Hello. Tim Grant’s office. (10) Bye.


    ( ) Can I have your number, please? ( ) Thank you for your help.
    ( ) Thank you. Bye. ( ) Hello. Can I speak to Mr. Grant, please?
    ( ) I’m sorry he’s out. Can I take a message? ( 4 ) Yes. Can you tell him Mr. called?
    ( 7 ) Yes, he’ll be back soon. I’ll ask him to call you. ( ) My hotel number is . Can he call me back today?

    3 Practise the dialogue in pairs.

    English at work – Answering the phone

    1 The telephone rings at Tim’s office. Listen and answer.


    Who’s calling? Mr.
    What’s his phone number?

    2 Number the dialogue 1 to 10 and complete it with the information from #1. Listen and check.

    ANA caller

    ( 1 ) Hello. Tim Grant’s office. (10) Bye.


    ( ) Can I have your number, please? ( ) Thank you for your help.
    ( ) Thank you. Bye. ( ) Hello. Can I speak to Mr. Grant, please?
    ( ) I’m sorry he’s out. Can I take a message? ( 4 ) Yes. Can you tell him Mr. called?
    ( 7 ) Yes, he’ll be back soon. I’ll ask him to call you. ( ) My hotel number is . Can he call me back today?

    3 Practise the dialogue in pairs.

    New Interlink 1 | © Learning Factory: Photocopiable 81

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