A

PROJECT REPORT
ON

“A STUDY ON CUSTOMER SATISFACTION

OF LIC”

Submitted in partial fulfillment of the requirement for the

degree of M.B.A. I Sem.

Session 2021-2022

Under the Supervision of Submitted By

Ms .Aditi Nema Pavan Chadar
( MBA Dept.) M.B.A. – I Sem.

To

Department of Management Studies

SVN University Sagar (M.P.)
 PREFACE

The research provides an opportunity to a student to demonstrate

application of his/her knowledge, skill and competencies required during
the technical session. Research also helps the student to devote his/her
skill to analyze the problem to suggest alternative solutions, to evaluate
them and to provide feasible recommendations on the provided data.

  The research is on the topic of “A STUDY ON CUSTOMER

SATISFACTION OF LIC” Although I have tried my level best to prepare this
report an error free report every effort has been made to offer the most
authenticate position with accuracy.
 ACKNOWLEDGEMENT
Preparing a project of this nature is an arduous task and I was
fortunate enough to get support from a large number o persons. I wish
to express my deep sense of gratitude to all those who generously
helped in successful completion of this report by sharing their invaluable
time and knowledge.
It is my proud and previledge to express my deep regards to
Respected Head of Department Mr. Neeraj Topkhane, Department of
Business Management, Swami Vivekanand University Sagar for allowing
me to undertake this project.
I feel extremely exhilarated to have completed this project under
the able and inspiring guidance of Ms. Aditi Nema He rendered me all
possible help me guidance while reviewing the manuscript in finalizing
the report.
I also extend my deep regards to my Family members, friends and
all those whose encouragement has infused courage in me to complete
to work successfully.

(Pavan Chadar)
M.B.A I Sem
 DELCLARATION BY THE CANDIDATE

Date :
I declare that the project report titled “A STUDY ON CUSTOMER
SATISFACTION OF LIC” is my own work conducted under the supervision
of Ms. Aditi Nema, Department of Business Management, Swami
Vivekanand University Sagar To the best of my knowledge the report
does not contain any work , which has been submitted for the award of
any degree , anywhere.

(Pavan Chadar)
M.B.A I Sem
 CERTIFICATE

The Project report titled “A STUDY ON CUSTOMER

SATISFACTION OF LIC” been prepared by Mr. Pavan Chadar MBA I

Semester, under the guidance and supervision of Ms. Aditi Nema for the

partial fulfillment of the Degree of M.B.A.

Signature of the Signature of the Signature of the

Supervisor Head of the Department Examiner