An effective police manager must be

concerned with the productivity of police work

teams and their members.
 Productivity

◦ -means the summary of measures of the

quantity and quality of police work
performance achieved, with resource
utilization considered.

Good police managers establish and

support the conditions needed to ensure
high productivity for themselves, for
individual contributors, for their units, and
for the organization as a whole.
 This involves a commitment to the accomplishment of
two different, but complimentary, police performance
outcomes:

◦ Police Efficiency- refers to the skillfulness in

avoiding wasted time and effort; Optimum utilization of
available resources. It measures whether or not
important task goals are being attained.

◦ Police Effectiveness- Refers to the quality of

being able to bring about an effect or the power to be
effective. It measures how well resources are being
utilized.
 Performance Effectiveness + Performance
Performance Effectiveness + Performance Efficiency= high productivity
Efficiency= High Productivity

The formula illustrates that one outcome is

not enough, achieving high productivity requires
both performance effectiveness and efficiency.
 Good

 Police
Effectiveness Effective and efficient:
(How well Police goals are achieved
Effective but not efficient and the resources are
Are police
Some police resources are well utilized
Goals being
wasted. - Area of high
Achieved?)
productivity-

Efficient but not

Neither effective nor
efficient: police goals not
achieved; resources wasted
in the process.
Poor
Effective: no wasted
police resources, but
police goals are
Good
achieved.

Police efficiency
(How well are police resources being utilized?)
-Progressive police organizations in the new work
place are striving for productivity. It is the
primary measure of work accomplishment within
the police organizational and it is likely to remain
a benchmark of managerial and organizational
success.
-In the global competition- a complex and
demanding environment- it is not acceptable
simply to “get a police job done” Any police job
must also be done with the best use of available
resources- Human and material.
 Being a police manager is not an easy task. A
police manager has the position of being both
accountable to higher level superiors for work
unit result and dependent on the effort of
police subordinate and other team members to
make these results possible.
 The figure shows a Unit Commander being held
accountable by his or her chief for work unit
result-high task performance, while depending
on co-officer as his work force to achieve these
outcome,and simultaneously trying to satisfy
soburdinates’demand for good human resource
maintenance.

 Much of any police manager’s time is spent

dealing in one way or another with the stresses
and strains of simultaneously meeting the
demand of upward accountable and downward
dependency.
 The management process involves Planning-
Organizing-Leading-Controlling The use of organization
resources to achieve high performance results.

 Planning- Is the process of setting performance

objectives and identifying the actions needed to
accomplish them.
 Organizing- is the process of dividing the work to be
done and coordinating results to achieve a desired
purpose.
 Leading- is the process of directing and coordinating the
work efforts of other people to help them accomplish
important task.
 Controlling- is the process of monitoring
performance, comparing results to objectives
and taking corrective action as necessary.
 Planning

Setting
Objectives
Deciding how to accomplish
them.

Organizing
Controlling FOUR Dividing the work
FUNCTIONS Assigning people to
Monitoring performance OF Police jobs
Taking actions to ensure management Allocating resources
desired result. Coordinating result

Leading

Creating vision
Inspiring commitment
Directing efforts towards goal