UGENYA TECHNICAL AND VOCATIONAL COLLEGE

P.BOX 74, SEGA-40614, KENYA

TELL: 01151107907
EMAIL: Ugenya.techcollege@gmail.com

SCHOOL OF ENGINEERING

DEPARTMENT OF MECHANICAL ENGINEERING

NAME: MUGENI HERIKA GRACE

ADMISSION NUMBER: ARAC/006/J/2020

COURSE: ARTISAN IN REFRIGERATION AND AIR CONDITIONING

ATTACHMENT ORGANIZATION: ROWO REGRIGERAION AGENCIES

(RAMOGI PRESS BUILDING –ACCRA STREET)

P.O BOX 1883-KISUMU.

COMMENCED: 13TH SEPTEMBER 2021

COMPLETION: 13TH DECEMBER 2021

AN ATTACHMENT REPORT SUBMITTED IN PARTIAL FULFILLMENT

OF THE REQUIREMENT FOR THE AWARD OF ARTISAN IN REFRIGERATION

AND AIR CONDITIONING

1|Page
DECLARATION.
This practicum report is my copyright work and has not been presented for any academic
award in any learning institution.
Name: MUGENI HERIKA GRACE
ADM NO. : ARAC/006/J/2020
SIGNATURE:…………………………………………………………
DATE: ………………………………………………………………….
This report has been submitted with the approval of my
supervisor…………………………….
MANAGER
Attachment Supervisor.

Signature...................... Date..........................

Stamp………………….

2|Page
 ACKNOWLEDGEMENT

I would like to express my special thanks of gratitude to the Almighty Father for bringing
me this far and for the protection he showed to me during my whole life.
My sincere gratitude also goes to my supervisor Mr. Isaac Ochieng for his time
dedication to me during my attachment preparation period. May God bless him abundantly.
I also wish to express my sincere gratitude to my family for their financial support that
they have always offered me during my attachment period.
I acknowledge my typewriters who have been keen in typing my report and making sure
that everything was in order.
Lastly I would like to express my deepest appreciation to the entire trainers at Ugenya
Technical and Vocational College for their cooperation and to all those who provided me
with the possibility to complete this report.

3|Page
DEDICATION
I dedicate this report to my beloved parents for his moral support. My sincere declaration
goes to my mother for her inspiration and assistance towards the complications of this
document.

4|Page
TABLE OF CONTENTS
DECLARATION
ACKNOWLEDGEMENT
DEDICATION
INTRODUCTION
EXECUTIVE SUMMARY
CHAPTER ONE
INTRODUCTION
VISION, MISSION, CORE VALUES, HISTORICAL BACKGROUND
OBJECTIVE OF THE REPORT
SCOPE AND LIMITATION
ORGANIZATION STRUCTURE
CHAPTER TWO
PROJECT BACKGROUND AND OBJECTIVES OF THE REPORT
CHAPTER THREE
FIELD WORK/ACTIVITIES
ARCHIVEMENTS AND LESSONS LEARNT
OBSERVATION IN DATA COLLECTION
PROFILE SKILLS, MORAL AND SOCIAL EDUCATION
CHAPTER FOUR
CHALLENGES, ISSUE ANALYSIS AND LIMITATIONS
CHAPTER FIVE
CONCLUSIONS
CHAPTER SIX
RECOMMENDATION
REFERENCES
CITATIONS

5|Page
EXECUTIVE SUMMARY
This report is solely based on the experience gained from the attachment period and also
from information obtained from my immediate supervisors and the staff who worked hand
in hand with during the period.
The report is prepared in partial fulfillment of the requirements in refrigeration and air
condition. It highlights my work related learning experience during placement at ROWO
REFRIGERATION AGENCY. The report outlines the roles, responsibilities,
achievements and challenges faced. The report also seeks to portray the organizational
background, its Operations and recommendations.
The report highlights what Rowo Refrigeration Agency does, my attachment experiences,
opportunities, programs and challenges. My attachment commenced on 13TH
SEPTEMBER 2021 and ended on 13TH December 2021. I was assigned various duties
including: Diagnose the problem of the Fridge, Fixing the compressor and fits the pipe and
the spare, on frost fridge how it operate , repairing of water dispenser, repairing air
conditioner of the car ,replace assorted relay and over load due power surgeon an LG
Single door fridge and replacement of assorted magnetrons for the microwave and the
Rowo Refrigeration Agency offers Services they provide to customers Include
installation and maintenance of:-
•    Cold rooms
•     Freezer rooms
•     Chiller systems
•     Central air conditioning. - VRV, DVM, MPS, VRF.
•     Medical cooling equipment
•     Refrigerated trucks and car air conditioning.
•     Split air conditioners: H/ wall, Ceiling cassette, ducted type, floor standing and
convertible.

6|Page
CHAPTER ONE
INTRODUCTION
This report has been generated to give a description of the experiences and skills that were
acquired during the industrial attachment period. I was attached at ROWO
REFRIGERATION AGENCY. The attachment was undertaken for a period of twelve
(12) weeks (13th September 2021 to 13TH December 2021). This report outlines the sections
covered namely; maintenance and installation of Cold rooms, Freezer rooms, Chiller
systems, Central air conditioning. - VRV, DVM, MPS, VRF. , Medical cooling equipment,
Refrigerated trucks and car air conditioning, Split air conditioners section. This report will
also include an analysis of the observations (both strengths and weaknesses) made and
recommendations thereof or implementation to increase the institution’s performance
towards achieving its long and short term goals/objectives
The industrial attachment is an essential component of the curricular of Ugenya Technical
and Vocational Training College and therefore one may not graduate without the industrial
attachment. During which the attaché is expected to acquire additional practical experience
to supplement their course of the study in the college. They are also exposed to the real
world and its challenges which will prepare them towards their future carriers. This report
is the outcome of the 12 weeks practical training I had at ROWO REFRIGERATION
AGENCY. So the willingness to work hard, and the confidence to succeed.
VISION
To be the leading electro mechanical, refrigeration, and air conditioning Company in the
country offering the lowest cost possible, superior installations, and maintenance services
to customers.
MISSION
 To reputation is built upon sound technical expertise, and effective solutions. The effort is
directed towards providing customers with a reliable quality product, design, installation
and maintenance services and solutions.

7|Page
CORE VALUES
 Open and honest
 Work together as a team
 Change for the better of ourselves, customers, and industry
   Always think of new ways to promote growth and better serve our clientele
   Provide 100% customer satisfaction
   Passionate about technology
  Environmentally and socially responsible

HISTORICAL BACKGROUND
The company was founded in 2010 and it is located in Kisumu Ramogi Press Building in
along Accra Street .Since its inception the company has evolved to be among the major
companies in Kisumu County in the electro mechanical sector. Rich in expertise and in-
depth understanding of electrical and refrigeration technologies, standard , and protocol
soon to be number one choice for refrigeration and air conditioning that out sourced their
technical part of their business. Managed by highly qualified and experienced
professionals, the company has steadily grown expanding its presence into major towns in
the country providing instant services for the companies under contract. The goal of
ROWO REFRIGERATION AGENCY is to enable customers get services in a very
short time without facing disruptions.
Rowo Refrigeration Agencies is pride ourselves in having the best and the brightest
technical talent. The technical team is lead by a dedicated staff of experienced technicians
with rich professional backgrounds.
OBJECTIVE OF THE REPORT
The aim of this report is to indicate all areas that I covered during the industrial
attachment. Its main purpose is to indicate the skills and knowledge that I have obtained
during the field operations and how to incorporate practical working skills beyond those
gained at class level.
With the Services to the community and Kenya at ROWO REFRIGERATION
AGENCY .I joined the Electoral Mechanical sector in determination to cut niche for
myself in the profession .This entailed doing much on my own without waiting directives
from my supervisor and making my own research from other workers around.
8|Page
Some of the objectives I set include;
 To learn how to overcome the challenges faced by the Rowo Refrigeration Agency
namely lack of ample time from the supervisor due to having more customers every
day amongst others.
 It is important for a researcher to establish the respondent’s management leadership,
transparent and conducive environment for smooth running of the business and
strategies that their respective worker must be deployed equally for better services.
 To know the role of the supervisor provision to its workers in the workshop.
 For the study to have had a clear picture on the role of the Rowo Refrigeration
Agency management committee in training and capacity building of members and staff
of the country and other persons in the provision of public awareness and
participation in the activities of the community, the researcher sought to get both
respondent administrators and members where they perceived activities to have a role
in serving the Customers.

SCOPE AND LIMITATION OF THE STUDY

During the attachment, I was attached to the construction of apartments; the report will
only cover parts of the areas that I did as a student, the experience gained during the
attachment.
The focus would be explaining how the problems encountered and the motivation for
certain mechanical and installation design structure.

ORGANIZATION STRUCTURE
The organization structure consists of; Mechanical Engineers and Electricians.

9|Page
 CHAPTER TWO

PROJECT BACKGROUND

Attachment period

I did my attachment with ROWO REFRIGERATION AGENCY which is a

registered Mechanical company in Kisumu County. The attachment period was
scheduled to be three months so I worked with company for 12 weeks, he empowered
with skills in mechanical and electrical work.

Working with company made explore several places and some Permanent and semi-
permanent houses in County and mostly Kisumu County.

10 | P a g e
OBJECTIVES OF THIS PROJECT

In every project there must be an objective that drives one into; just like this project I
had the reasons or objectives as to why I was doing this project. The main objective of
this project was to find out how mechanical work is done and how electricity is
produced, distributed in grid lines, and mainly how to install various electrical and
mechanical devices.

11 | P a g e
CHAPTER THREE

FIELD WORK

Activities involved

In maintenance and installation, there are so many activities done for a result of a
smart work as an electrician, this activities are:

 Electrical Maintenance and Fault Diagnosis

 Safety precautions

 Proper cabling on the Distribution Board

 Domestic Installation

ACHIEVEMENTS

 Behind all this activities there are also achievements that I celebrate today.

 Electrical Maintenance and Fault Diagnosis-In cases where there might be

electricity faults we would identify the fault and leakages then repair it.

 Safety precautions- Handling electricity devices need some precautions; one should
take various measures before coming into contact with electricity.

 Proper cabling and distribution board-arranging cables in the distribution board

before undertaking polarity test.

 Domestic installation-This involves cable drawing and fittings

LESSONS LEARNT
 In electrical work all procedures must be followed to avoid the risk of shock,
workshop rules and regulations must be adhered to at all cost.
 Good relationship with colleagues makes work easy and simple, because all have
one common objective at the end of the task
 I learnt how an organization operates; this is by working closely with various
departments during my attachment.
 I learnt how to develop my work/duties performing tasks efficiently; achieving results
and solving problems effectively through consultation with other workmates
 I was able to apply my learnt interpersonal skills to interact well with the employees of
the organization and clients from different regions.
12 | P a g e
 I learnt how to communicate well with senior management staff and how to address the
general population with decorum in order to bring the aspect of the scalar chain
principle where one subordinate is entitled to one superior type of management. This
skill has helped me to negotiate with other people of different culture in different
places as I conduct my normal duties.
 I was able to receive valuable knowledge on how various tasks should be handled;
which prepared me for future responsibilities
 As student who are about to graduate at Ugenya Technical and vocation Institute very
soon , I was motivated by being assigned too much work that could challenge me and
see myself as succeeding one day.
 I learnt what the store entails in terms of receiving, storage and dispatch.
 Being hardworking
Most employers do not wish to employ people who are not hardworking and since
hardworking is a source of admiration and effective performance. i learnt to work hard
so as to improve on the wellbeing in order to establish a good and stable relationship
with the other interns in the office.

 Apologizing
I also learnt the art of apologizing for any wrong done before the supervisor learns of it
effectively practiced in the field. The supervisor should know of my mistake from
yourself rather than hearing it from other person

 How to be welcoming to people

Due to the fact that the i were welcomed in a very hospitable way, taught me a lot to
treat people equally and nicely during the field attachment, many people used to come
for different reasons and hence I had to learn and cope with employees and employers
on how they handle people hence copy a leaf from them.

 Assumption of steps may lead to an outbreak of fire, damages of electrical

devices/appliances.

13 | P a g e
METHODS IN DATA COLLECTION

Observation participation

Observation is regarded as one of the few options available for studying records, mechanical
processes and complex interactive processes. Data can be gathered as events occurs

As a student this is how observation guided me through my attachment period

Concentration

I had to function through a setting full of destruction Hence I was able to secure information
about people and activities that cannot be derived from experience or surveys.

Detail-oriented

I had the ability to remember details of an experience hence avoided filtering and
forgetfulness.

Un-obtrusive

I had the ability to blend with the settings and not being distinctive hence reduced un-
obtrusive

Experience level

I had the ability to extract the most from an observation attachment hence secure
environmental context on information and optimize the naturalness of the attachment settings

Interview Discussions

As a student trainee by interview discussions, I knew I could pursue in-depth information

around attachment in maintenance option or installation.

14 | P a g e
 A PROFILE IN SKILLS AND COMPETENCE GAINED.
These are areas of knowledge accumulated, ability to do work better.
Knowledge about organization works

I being given a chance to do attachment, i got to experience the different works people do
and it equipped the me with more knowledge.

 Conducting meetings.
Since most communication in the organization were done through meetings the I got to
know more on how to lead and act in meeting, discipline was encouraged plus keeping
time and this improved a lot on my personality at the work place.
 Handling guests
I could make sure the guests received what they want like giving them precise
information and good hospitality. A case to note is that their was the first student in the
supervisor’s office and when other students came, i had to welcome them well hence
this gave an opportunity to improve on the way of handling different categories of
people.
Monitoring and supervision
The monitoring and supervision of activities was done from other offices. I learnt more
from how unit supervisors do work and make it easier to perform their duties in time
and perfectly.
 Conflict management
This was done in a way that is sensible, in this case the rebels were handled by the
supervisor i got to know the procedures required when managing conflicts as they used to
study in Organizational Theory. I got a lot of experience which can even be applied in the
normal life.

 Physical Strength and Endurance.

 Time keeping .Good time keeping was paramount.
 Mechanical installation Knowledge.
 Strong Reading and Math Skills.
 Communication skills
 Experience in dynamic technology

15 | P a g e
 Willingness to Learn.

MORAL /SOCIAL EDUCATION

During the field attachment I was able to interact with people from all walks of life. At the
premises I exercised my theory knowledge of the different skills that I had learnt in the
institution during communication and entrepreneurship classes.

16 | P a g e
CHAPTER FOUR
CHALLENGES ENCOUNTERED
During all this journey of 12 weeks in the field, there are also challenges that I faced.
These challenges were personal, organizational, work group, community and others and
they include;
Adopting to the working environment.
Due to the fact that the I was new in the organization, it took some time to get used and
cope with the working environment. I was not used to this culture and society this was a
big challenge. Therefore in the first days of attachment I did not have much to do and had
to be vigilant and sit and the day ends without having much to do this was a challenge
because it made me so idle and bored for the first weeks in the organization.
Transferring information in the meeting about different types of machines used.
This challenged me a lot since I had never come across some meetings like writing minutes
which I was told by the supervisor so the i always found a problem to identify which
minute to write. I also found a problem in making detailed descriptions since i always got
confused about the appropriate statements to write.
Noise pollution at the workshop

The organization being located in a noisy area in addition to mechanical workshop along
the Kisumu Accra Street was not suitable for the work which required a lot of
concentration for.
Boredom
During the attachment, I had to endure boredom especially towards the end of the period.
This was due to the monotony of the work being carried out and there was little to learn
except for the fact that there was an expectation for the work load to increase at a later
date.

Bureaucratic tendencies
The organizational challenge me encountered during the training was the length
reporting lines. This limited the training in the way that it leads to unnecessary delays and
therefore some targets and plans I had ended up falling short as well as inappropriate
feedback.

17 | P a g e
.

Inadequate equipment
This was the biggest factor in the organization, inadequate equipment included, computers,
chairs, enough room for the internees. At the Rowo Refrigeration Agencies they accept
students doing report until all departments were full then no more admissions where
allowed hence inadequate computers, this limited me experience in typing because typing
was done in phases.

 Financial challenges.
 Sickness due to weather change
 Complexity of certain electrical plants used in installation
 Dust and damages due lack of full safety personal protective gears (PPE’S) during
wiring and maintenance time.
 Sexual harassment has been noted to compromise training of attachés.

How I overcome the challenges

 This was solved by the supervisor who provided a schedule of duties to the attachment
to overcome the challenge of adopting to the working environment.
 This was solved by the supervisor who gave me an opportunity to ask anything wasn’t
clear. That guidance helped me understand what to do. To do a way a challenge of
transferring information to the meeting.
 This was solved by the specifying the supervisor the supervisor that the I was expected
to report to

 I also made sure that I follow strictly what I was advised to do with the experts.

 I accepted both positive and negative criticism and accepted corrections.

Issue Analysis
The issues faced by this business are physical and the good thing is that they can be
handled given time and resources. It’s just a matter of setting right priorities and attainable
goals within short or long term as well as handling installation site.
18 | P a g e
CHAPTER FIVE
CONCLUSIONS
To conclude, I am grateful for the opportunity that was offered to me and the training
environment that was provided by my supervisor MR.ISAACK OCHIENG .O. , the
knowledge he impacted in me is invaluable and cannot be compared to mere self research.

19 | P a g e
CHAPTER SIX
RECOMMENDATION
I would kindly recommend that such resource persons be invited to the college and interact
with the students during practical revision to also offer advice and enlightenment to the
business world.
I would also wish the college to procure and acquire some electrical sites and equipment so
that I can have continued exposure and experience of handling the equipment so that I get
familiar with them.

20 | P a g e
REFERENCES
Most of the times I used to refer from the internet and course work books for more
information and research from internet.

21 | P a g e
 CITATIONS
From unknown authors in the nineties;
“In life change is the only constant thing, the best thing to do is be quick to adapt to it.

22 | P a g e
23 | P a g e
24 | P a g e