Priyanka Pundir

RH21119

Organization’s Introduction -

Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India,

and incorporated in Singapore as a private limited company, The company initially focused
on online book sales before expanding into other product categories such as consumer
electronics, fashion, home essentials, groceries, and lifestyle products. The service competes
primarily with Amazon's Indian subsidiary and domestic rival Snapdeal. As of March 2017,
Flipkart held a 39.5% market share of India's e-commerce industry. Flipkart has a dominant
position in the apparel segment, bolstered by its acquisition of Myntra, and was described as
being "neck and neck" with Amazon in the sale of electronics and mobile phones. Flipkart
also owns PhonePe, a mobile payments service based on the UPI. In August 2018, U.S.-based
retail chain Walmart acquired a 77% controlling stake in Flipkart for US$16 billion, valuing
Flipkart at around $20 billion.

Personnel profile at Flipkart -

I was associated with Flipkart since April’18 till Jan’21 as Sr. Associate HRBP, handling
warehouse HR operations with of a fulfilment center in north region with a team of 5 on roll
(including my boss) and 8 off roll HR executives under us. The team was responsible to
handle talent management, PMS, Employee Grievances, Employee Engagement,
Compliances, payroll, conflict management, manpower management etc.

Background of the team -

While working with this team we all shared a good bond with each other and we were very
open to share the things among the TMs and even with our boss. My boss was supportive
enough to understand my skills and limitations and to divide the work equally and he always
given me the opportunity to prove myself by providing all challenges I beg for and with lots
of opportunities he got from the skip level.

Case -
I was good enough and performing well but being the single lady in the team I started being
compared with the male TMs in terms of time I am devoting in office and reliability (as the
operation was running 24*7). Eventually my boss started asking me to work from home after
office hours also he overburdened me with lots of data and report work which wasn’t my task
at all. Unequal distribution of the task and non-supportive approach of my manager made me
feel frustrated and I escalated a few of the concerns to my skip level too. Because of these
escalations and some prior issues between my boss and skip boss things got worsen. They
both started triggering me at every step. Skip boss started asking me to report her directly and
my boss continued to not to support me and giving negative feedback everywhere. Things
went on and later I managed to get transferred to another team under other boss.

After this I realized that it was never a team and terms with my boss of mine were good just
because of my performance but when 4 males started sitting after office, they concluded it
wrong. So for me it was always a which I never realized.