Frequently Asked Questions

Note: This Documents is only valid if you have received it directly through TCS HR or Xplore support.

Joining related Questions

1) I have got a Joining letter that states that I must report to the Joining location for the purpose of
joining, does this mean that I have to physically report to office?
A: No, you do not have to physically report to the office for joining.

2) In Case I must request for a Reschedule of my Joining due to some reasons, what should I do?
A: You can write to xplore.support@tcs.com and the HRO requesting for a re-schedule citing
your situation. Please be assured that you will soon get another date of joining.

For Exams Completed candidates:

Course Completion Certificate/ Email (from official college email ID of Principal/Director, Controller of
Examinations or Head of Placement Office - TPO) should be submitted by those candidates’ who have
attempted all exams and are awaiting the results

Course Completion Certificate should contain:

1. The name and roll number of the candidate.

2. That all exams (including Viva, Labs, Supplementary/Pending backlogs) have
been attempted
3. Percentage or CGPA till whichever semester the results have been declared
4. Expected approx. date of result publication of all pending results
5. All backlog details to be mentioned (If result pending)

Important: A filled up and signed addendum (provided along with the welcome mail) should be
merged and submitted along with the above Course Completion certificate, if all marksheets,
including the 8th semester, are not uploaded

For Exams Pending candidates:

A Bonafide Letter / Email (from official College email ID of Principal/Director, Controller of Examinations
or Head of Placement Office - TPO) must be submitted for all candidates’ whose exams are not
completed. A filled up and signed addendum (provided along with the welcome mail) should be merged
and submitted along with the scanned copy of the Bonafide Letter / Email (from college email ID of
Principal/Director, COE)

Bonafide Letter/ Email (from college email ID of Principal/Director, COE) should contain

1. The name and roll number of the candidate

2. Percentage or CGPA till whichever semester the results have been declared
3. Details of all semester exams which have been attempted
4. All backlog details to be mentioned (If any)
 5. Expected approximate date of final semester/pending exam schedule & result
publication
6. The format should have a statement that the colleges does NOT have any
objection with the student joining TCS while the exams are still pending

3) I have completed all my exams, but the results are not declared yet, can I join?

A) Yes, you can join without the results being published. Please submit a Course Completion
Certificate / bonafide Letter (Format Given above)

BGC Related Questions:

4) Where should I upload the Service Agreement, Onboarding Forms (Form 2, Form F, Form 9) &
signed copy of Offer letter
A) You must upload the Service Agreement, Onboarding Forms (Form 2, Form F, Form 9) &
signed copy of Offer letter in the ION Course batch: https://www.tcs.com/careers/xplore

Formats & samples will be uploaded in the ION community

5) I am not able to get an NSR e-Card as I do not have POS in my hometown, and I am not able to
travel for the same. What can I do?

A) You can complete the online Registration and upload the Acknowledgement slip

Relocation related Questions

10) If I reschedule, will my location change?

A) Your location will not change with rescheduling.

11) Will I get a change of location, if I request for one?

A) No, Location is mapped according to the business requirements of the organization and
cannot be changed