FHUA Sharing Session –

Competencies Today & Tomorrow

WIWIK WAHYUNI
HOME CREDIT INDONESIA

JAKARTA, 9 APR 2021

https://www.linkedin.com/in/wiwikw
ahyuni/

wiwik.wahyuni@homecredit.co.id

wiwik.wahyuni@gmail.com

2
Content
§ Introduction – Home Credit Presence in Indonesia – from the Czech
Republic to the world
§ Context: Agenda for Digital Transformation & Covid-19 Implication
§ Agile in A Glance
§ T-shaped Competency Model
§ Critical General Competencies for Career Starters
 OUR PRESENCE IN INDONESIA

66.4% Financed
HP & Gadget
Commodities
(Based on number of contracts)

21.5%
2013 +4.7million +16,000
Electronic & TV

Established in Indonesia Clients Served Distribution points

10.5%
Furniture

+7,000 Consumer Durables

1.15% 1.5%
& Services Financing Non-Performing
Others
Employees Market share Financing

Data as of Dec 30th, 2020

Think of AirBnB, Uber – business
models that completely change our
perspectives.

The entire organization will see

shift in the organization, process &
tools as the impact.

These are areas for new

competencies…

Enabling Technologies have to

meet enabling framework – Agile,
Kanban, etc.

… through mastering technology.

 Obviously no return to “normal”:
Implication to world post-COVID is yet unknown for certain…

Source: BCG and web research; Images: Sailor—Victor Jorgensen, United States Navy/Associated Press; Ballet-Vincent Yu/AP
 Agile in A Glance:
The better way to approach the fast-changing world

§ Post-covid, this is even more relevant where § In the world that is complex today, where
change is part of the reality we have to uncertainty is high, agile could be the best
acknowledge. way to develop products, instead of the
regular waterfall approach.
Agile in A Glance:
Define, build, release fast – and repeat
 Competency in Agility:
T-shaped competency is the new model...

§ To build agile teams, ensuring the team members have the T-shaped competency is critical.

Source: Jason Yip, Senior Agile Coach at Spotify

 Competency in Agility:
… resulting in speed in delivery

§ In the traditional set up, specialists

focus on specific tasks based on
their specific expertise.
§ In a t-shaped setup, on top their
core expertise, team are expected
to also contribute certain portion of
the tasks beyond their core.
§ This could result in better speed
in completing the overall tasks.

Source: Jason Yip, Senior Agile Coach at Spotify

 Competency in Agility:
T-shaped Lawyer - Illustration

§ On top of legal skills and

knowldege, the breadth of a
lawyer has to be equipped with
business skills like Project
Management, Analytics,
Business Tools & Technology, etc.

Source: hk-lawyer.org
 Competency in Agility:
T-shaped HR Professional - Illustration

§ On top of HR functional
competencies, it is paramount for
HR today to get the Data, Digital,
Business skills right, on top of
being a credible People
Advocate.

Source: hk-lawyer.org
 Critical General Competencies – for Career Starters:
But critical competencies for most graduates still apply

Critical Thinking/Problem-solving
Exercise sound reasoning to analyze issues, make decisions,
and overcome problems..

Intelligent Communication
Articulate thoughts and ideas clearly and effectively, through
different mediums and audience

Teamwork/Collaboration
Build collaborative relationships with colleagues and
customers representing diversity

Digital Technology
Leverage existing digital technologies – new and emerging –
ethically and efficiently to solve problems.

Leadership & Interpersonal

Leverage the strengths of others to achieve common goals, and
use interpersonal skills to collaborate

Source: https://www.naceweb.org/career-readiness/competencies/career-readiness-defined/
Food for
Thoughts
The world has changed…
Are we ready to change too? How open
are we to embracing change?

… and the change is crazy-fast

At what pace? Are we fast enough,
compared to the environment

Agile is the key

Master Agility, to create fast iterations
with the customer close to our products

T-shaped is the future of competency

To master Agility, go for breadth and depth
– M-shaped is next :-)

But forget not the basics

Start with the basic skills as the necessary
foundation
“Let Your Light Shine”
………You are the future!!!!