JOSE RIZAL UNIVERSITY

College Of Computer Studies and Engineering

Department of Information Technology

VISION
JRU will be a market leader in the use of technology for innovation in teaching and learning to produce graduates of social importance.

MISSION
The University aims to develop its students to become useful and responsible citizens through the effective transfer
of relevant knowledge and desirable values.

INSTITUTIONAL OUTCOME
A JRU graduate has the competencies and values in the disciplinal area completed such that he/she is
a useful and responsible citizen of the country.

COURSE SYLLABUS
Course Title : Computer System and Troubleshooting

Course Code : ITC C102

Credit Units : 2 hrs Lect/3 hrs Lab

Contact Hours: : 5 hours per week

Course Description This course provides the knowledge and skills needed to install hardware, configure, repair, and maintain a
computer system in a typical office environment. Topics include hardware components and peripherals,
assembly, upgrading, and basic troubleshooting methodology.

Placement : 1stYear, 2nd Semester

1
Program Educational Objectives (PEO):

Three to five years after completing the Information Technology program, the graduates will:

1. Excel in their profession/career utilizing the knowledge acquired in the Information Technology course;
2. Become effective collaborators and innovators in information technology, applying professional/technical skills and competencies to make
a positive impact on society; and
3. Be engaged in life-long learning and professional development through self-study, continuing education, or graduate and professional
studies. Be engaged in life-long learning and professional development through self-study, continuing education, or graduate and
professional studies.

Student Outcomes (SO):

By the time of graduation, students will have the:

a. apply the knowledge of computing, science and mathematics appropriate to the discipline;
b. implement best practices and standards and their applications;
c. analyze complex problems and identify and define the computing requirements appropriate to their solution;
d. identify and analyze user needs and take them into account in the selection, creation, evaluation and administration of computer-based
systems;
e. design, implement and evaluate computer-based systems, processes, components or programs to meet desired needs and requirements
under various constraints;
f. integrate it-based solutions into the outer environment effectively;
g. apply knowledge through the use of current techniques, skills, tools and practices necessary for the it position;
h. function effectively as a member or leader of a development team recognizing the different roles within a team to accomplish a common goal;
i. assist in the creation of effective it project plans;
j. communicate effectively with the computing community and with society at large about complex computing activities through logical writing,
presentations, and clear instructions;
k. analyze the local and global impact of computing information technology on individuals, organizations, and society;
l. apply professional, ethical, legal, security and social issues and responsibilities in the utilization of information technology; andrecognize the
need for engaging in self-learning and improving performance as a foundation for continuing professional development

2
Course Learning Outcomes (CLO):
At the end of this course, the students shall be able to:

CLO1 Explain the basic operation, parts and functions of microcomputer

system hardware, as well as safety standards and servicing tools.

CLO2 Apply quality standards in installing, configuring microcomputer

hardware and peripherals and networks.

CLO3 Apply appropriate troubleshooting techniques in diagnosing common

computer problems using appropriate tools and standards.

CLO Grid: Each CLO vis-à-vis SO and PEO:

CLO SO PEO
CLO1 a, b, c, g, i 1, 2
CLO2 c, g, h, i 1, 2
CLO3 a, b, g, i 1, 2, 3

3
Course Outline:

** NOTE: All WWs (Written Works) and PTs (Performance Tasks) will be averaged. Thus, only one WW and PT will be used as a field for the
grade component.

Time Topic/Content Course Learning Methodology & Assessment Evaluation

Frame Outcome Strategies
Week 1 1. Orientation of the OBE syllabus of the CLO1 Video
course Presentation
2. Flexible Learning Environment
Faculty-facilitated
1. Intro the World of I.T. discussion
Topics: 100%
Technician Qualities Assignment: participation in
Breaking into IT with the CompTIA A+ Identifying the discussion
Certification Basic Skills for This Course Computer Parts
Types of Computers, Basic Computer
Parts and1s and 0s Lab Exercise: Lab Exercise
Safety Notes Getting Started (PT 1)
with Windows OS

Week 2 2. Connectivity CLO1, CLO2 Video At least 65%

Topics: Presentation of the students
Introduction to Connectivity External got a rating of
Connectivity Mouse and Keyboard Ports Faculty-facilitated <= 3.0 on
Video Ports USB Ports discussion RQE
Installing Extra USB Ports Audio Ports
IEEE 1394 (FireWire) Ports eSATA Ports Assignment: Review Questions Exercise
Network Ports Modem Ports Integrated Identifying (WW 1)
Motherboard Ports Computer Ports
Wireless Connectivity for Input Devices
Lab Exercise: Lab Exercise
Device/Port (PT 1)
Identification

4
Week 3 3. On the Motherboard CLO1, CLO2 Video At least 65%
Topics: Presentation of the students
On the Motherboard Overview got a rating of
Processor Overview Faculty-facilitated <= 3.0 on
Processor Basics discussion RQE
Speeding Up Processor
Operations Overview Cache Clocking Assignment: Review Questions Exercise
Threading Technology Motherboard (WW 1)
Connecting to the Processor Analysis
Multi-Core Processors
Graphics Processing Unit (GPU) Lab Exercise: Lab Exercise
Virtualization Discovering the (PT 1)
Intel Processors CPU Sockets Motherboard
AMD Processors Quiz 1 : Week 1-2 At least 65%
Processor Cooling (WW 1) of students get
rating of <=
3.0 in Quiz
Week 4 4. Intro to Configuration CLO1, CLO2 Video At least 65%
Topics: Presentation of the students
Making changes to the computer got a rating of
The Importance of the BIOS and UEFI Faculty-facilitated <= 3.0 on
BIOS discussion RQE
Replacing the motherboard battery
System resources Assignment: Review Questions Exercise
Installation and configuration of common Navigating the (WW 1)
peripheral devices BIOS

Lab Exercise: Lab Exercise

Discovering the (PT 1)
BIOS

Week 5 5. Disassembly and Power CLO1, CLO3 Video At least 65%

Topics: Presentation of the students
Static electricity, RFI, EMI got a rating of
Tools to use Faculty-facilitated <= 3.0 on
Basic Disassembly and Assembly discussion RQE
Basic voltage and continuity check
Upgrade or replace a power supply Assignment: Review Questions Exercise
Navigating the (WW 1)
BIOS

5
 Product/Project
Development: Flip Product:
Classroom (P1)

Quiz 2 : Week 3-4 At least 65%

(WW 1) of students get
rating of <=
3.0 in Quiz
Week6 PRELIM EXAMINATION CLO1, CLO2 WRITTEN EXAM Preliminary Examination At least 65%
of the students
got a rating of
<= 3.0

Week 7 6. Memory CLO1, CLO2 Video 100%

Topics: Presentation participation in
Memory Technologies the discussion
Installation and upgrade Faculty-facilitated
Install and remove memory discussion At least 65%
Optimizing memory for Windows of the students
Best practices in troubleshooting Assignment: Review Questions Exercise got a rating of
memory Exploring memory (WW 2) <= 3.0 on
modules RQE

Lab Exercise: Lab Exercise

Discovering (PT 2)
memory modules

Week 8 7. Storage Devices CLO1, CLO2 Video 100%

Topics: Presentation participation in
Storage terms the discussion
PATA, SATA, SSD, SSHD Faculty-facilitated
RAID discussion
Create and use Windows storage
spaces Assignment: Review Questions Exercise At least 65%
Exploring storage (WW 2) of the students
devices got a rating of
<= 3.0 on
RQE
Lab Exercise: Lab Exercise
(PT 2)

6
 Configuring
storage devices

Week 9 8. Multimedia Devices CLO1, CLO2 Video 100%

Topics: Presentation participation in
Optical drives and disc technologies the discussion
Optical drive specifications Faculty-facilitated
Interfaces and ports discussion
Windows verification installation
Install and configure peripheral devices Assignment: Review Questions Exercise At least 65%
Exploring (WW 2) of the students
multimedia got a rating of
devices <= 3.0 on
RQE
Lab Exercise: Lab Exercise
Configuring (PT 2)
multimedia
devices
Quiz 3: : Week 7-8 At least 65%
(WW 2) of students get
rating of <=
3.0 in Quiz
Week 10 9. Video Technologies CLO1, CLO2 Video 100%
Topics: Presentation participation in
Video subsystem components the discussion
Display types Faculty-facilitated
Video card installation discussion
Video troubleshooting techniques
Assignment: Review Questions Exercise At least 65%
Exploring video (WW 2) of the students
technologies got a rating of
<= 3.0 on
Lab Exercise: Lab Exercise RQE
Configuring video (PT 2)
settings

Week 11 10. Printers CLO1, CLO2, CLO3 Video 100%

Topics: Presentation participation in
Printer types and operations the discussion
Preventive printer maintenance Faculty-facilitated
Using printers with Windows discussion

7
 Troubleshooting printers
Assignment: Review Questions Exercise At least 65%
Exploring printer (WW 2) of the students
types got a rating of
<= 3.0 on
RQE
Lab Exercise: Lab Exercise
Configuring (PT 2)
printers

Product/Project Product
Development: Flip (P2)
Classroom
At least 65%
Quiz 4: Week 9-10 of students get
(WW 2) rating of <=
3.0 in Quiz
Week 12 MIDTERM EXAMINATION CLO1, CLO2 WRITTEN EXAM Midterm Examination At least 65%
of the students
got a rating of
<= 3.0
Week 13 11. Mobile Devices CLO1, CLO2 Video 100%
Topics: Presentation participation in
Mobile OS the discussion
Basic configuration Faculty-facilitated
Security and back-up discussion

Assignment: Review Questions Exercise At least 65%

Exploring mobile (WW 3) of the students
devices got a rating of
<= 3.0 on
Lab Exercise: Lab Exercise RQE
Basic (PT 3)
configurations

Week 14 12. Internet connectivity, Virtualization and CLO1, CLO2 Video 100%
cloud technologies Presentation participation in
Topics: the discussion
Internet connectivity options Faculty-facilitated
Cloud computing discussion
Basic virtualization
Review Questions Exercise
8
 Assignment: (WW 3) At least 65%
Terminologies of the students
got a rating of
Lab Exercise: Lab Exercise <= 3.0 on
Internet (PT 3) RQE
connectivity and
virtualization

Week 15 13. Networking CLO1, CLO2 Video 100%

Topics: Presentation participation in
Common network cables the discussion
Ethernet networking Faculty-facilitated
OSI and TCP/IP discussion
MAC, IPv4 and IPv6
Setting-up wired and wireless networks Assignment: Review Questions Exercise At least 65%
Network troubleshooting Network hardware (WW 3) of the students
Configuring network printers got a rating of
Network servers <= 3.0 on
Data sharing Lab Exercise: RQE
Configuring Lab Exercise
networks (PT 3)

Quiz 5: Week 9-10 At least 65%

(WW 3) of students get
rating of <=
3.0 in Quiz
Week 16 14. Introduction to OS CLO1, CLO2 Video 100%
Topics: Presentation participation in
Basic features and functions of OS the discussion
Types of OS Faculty-facilitated
Compatibility, End-of-Life and Updating discussion
Managing Windows OS
Creating backups Assignment: Review Questions Exercise At least 65%
Exploring different (WW 3) of the students
OSs got a rating of
<= 3.0 on
Lab Exercise: Lab Exercise RQE
Discovering (PT 3)
memory modules

9
 Week 17 15. Intro to Scripting CLO1, CLO2, CLO3 Video 100%
Topics: Presentation participation in
Working from the console the discussion
Environment variables Faculty-facilitated
Basic shell scripting discussion
Scripting constructs
Relational and Logical operators Assignment: Review Questions Exercise At least 65%
Pros and cons of different scripting Exploring printer (WW 3) of the students
languages types got a rating of
<= 3.0 on
RQE
Lab Exercise: Lab Exercise
Configuring (PT 3)
printers

Product/Project Product:
Development: Flip (P3)
Classroom

Quiz 6: Week 9-10 At least 65%

(WW 3) of students get
rating of <=
3.0 in Quiz
Week 18 FINALS EXAMINATION CLO1, CLO2 WRITTEN EXAM Final Examination At least 65%
of the students
got a rating of
<= 3.0

Course Requirements:
1. Lecture discussions
2. Written Works
• Quizzes/Recitation/Assignment
3. Performance Tasks
1. Lab Exercises/Forum Discussions
4. Product
2. Project/Portfolio
5. Major Examination
3. (Prelim, Midterm, Finals)

10
11
Grading System:

** NOTE: All WWs (Written Works) and PTs (Performance Tasks) will be averaged. Thus, only one WW and PT will be used as a field for the
grade component.

Written Works Quizzes/Assignments CLO1 - WW1 20%

Forum Discussion/Lab
Class Performance Task Exercises CLO2 - PT1 25%
70%
Standing
Prelim Term 30%

Project Presentation CLO3 – P1 25%

CLO3 – Prelim
30%
Exam Major Exam Major Exam Exam 30%

Written Works Quizzes/Assignments CLO1 – WW2 20%

Forum Discussion/Lab
Class Performance Task Exercises CLO2 – PT2 25%
70%
Standing
Mid Term 30%

Project Presentation CLO3 – P2 25%

CLO3 – Midterm
30%
Exam Major Exam Major Exam Exam 30%

Written Works Quizzes/Assignment CLO1 – WW3 20%

Forum Discussion/Lab
Class Performance Task Exercises CLO2 – PT3 25%
70%
Standing
Final Term 40%

Project Portfolio CLO3 – P3 25%

CLO3 – Finals
30%
Exam Major Exam Major Exam Exam 30%

Semestral Grade 100%

12
Textbook Adopted:
Schmidt, Cheryl, Complete COMPTIA A+: Guide to IT Hardware and Software 8th Ed., 2020

References:

1. McMillan, T., CompTIA A+: A Complete Review Guide 4th Ed, 2019
2. Andrews, J., Dark, J., and West, J., COMPTIA A+ Core 1 Exam Guide to Computing Infrastructure
10th Ed., 2017
3. Tutorialspoint. Computer Fundamentals (Online:
https://www.tutorialspoint.com/computer_fundamentals/index.htm)

Prepared by: Recommending Approval: Approved by: Date of Effectivity:

Don Erick Bonus Israel Cariño Engr. Liza Reyes

Faculty Member/s Department Chair Dean January 2022

13