Tracxn

Sample Case Study Solution

Snooze functionality for Gmail

1
A. Sample for Setting Context
Context (what are we trying to do and why)
● Users have requested for a “snooze” functionality in their inboxes
● User research has indicated that this is similar to “snoozing an alarm clock” - i.e. “Do not tell me about
this email till such and such time”
● The feature we plan to implement will be available at an “email level” as well as on multiple emails at
once (similar to the existing delete functionality)

2
B. Sample User Stories
User Stories (define typical interactions that will later be solved in the requirement)
● John is a busy executive at Abc Inc.
○ John receives a lot of emails every hour
○ He checks his emails once every 2 hrs
○ He reads the subject, and who sent the email, and then decides whether he wants to opens and read
the body of the email
○ Sometimes he can decide from the subject itself that he wants to:
■ Delete the email
■ Archive it
■ Or mark to read for later (i.e. snooze it)
○ At other times, he has to open the email to make the above decision
○ Also, he doesn’t want the “mark to read later” functionality to be very complicated - otherwise it will add
to his already busy schedule - it should be a simple 1-2 click operation, as far as possible

3
C. Sample for - Wireframes showing user flows (insert wireframe images - make multiple slides if required)

1. Existing screen for

1 starting reference - User has
opened an email

2 2. A new “snooze” icon is

introduced

3 3. User clicks on icon - a

menu opens with multiple
options

4
D. Sample for - Wireframe details (Provide annotated wireframes and specs for engineering team…)
Annotated wireframe (insert images of annotated wireframes) Specs for Engineer (use the annotations to describe the
functionality)
On “clicking” on the “Snooze icon” a dropdown menu opens with multiple options. See
annotated image for reference.
1. Title of the dropdown menu
“Snooze until…”

2. Default options
Each option has a “human readable” text and the exact
date-time value mentioned.
The text is left-aligned, and the date-time value is right-aligned.
The default options are:
a. Later today:
i. Before 12PM, it is 6PM the same day
ii. Between 12PM and 6PM, it is 10PM the same day
iii. After 6PM, this option does not show up
b. Tomorrow:
i. Always 8AM the next day
c. Later this week:
i. On Saturday to Thursday - show Friday 8AM
ii. On Fridays, do not show this option
d. This weekend:
i. On Monday to Friday - show Sun 8AM
ii. On Saturday & Sunday, show next week’s Sunday 8AM.
Option text changes to “Next weekend”
Note: The sample wireframes are provided as a guideline for e. Next week:
the case study you are supposed to solve. You are expected i. On all days, always Monday 8AM the next week
to annotate the wireframes and explain the complete user
journey. Please do not provide more than 2 wireframes per 3. Custom option
slide. Clicking on this will open a standard “Date-Time” selector (see next page)