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a. planning.
b. organizing.
c. leading.
d. controlling.
a. planning.
b. organizing.
c. leading.
d. controlling.
a. planning.
b. organizing.
c. leading.
d. controlling.
1-4. The function of management that arranges appropriate staffing and assigns
responsibilities and tasks to individuals and groups, in order to best achieve the
objectives established by planning is called:
a. planning.
b. organizing.
c. leading.
d. controlling
1-5. Which of the following is a unique feature of Canada which has an influence on
Canadian management?
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3/25/2020 Chapter 1 - Results for Multiple Choice Quiz
1-6. The titles Chairman, CEO and COO are examples of:
a. top management.
b. middle management.
c. first line management.
d. entrepreneur.
1-7. The ability to think in abstract terms, to analyze and diagnose problems, and to
make use of lateral thinking is called:
a. analytical skills.
b. conceptual skills.
c. decision-making skills.
d. communication skills.
a. resource allocator.
b. disturbance handler.
c. negotiator.
d. figurehead.
1-9. According to Mintzberg, managerial roles can be broken down into interpersonal,
informational, and
a. liaison.
b. decisional.
c. technical.
d. conceptual.
1-10. The theory that there is one best way to do any particular job, that it can be
ascertained and taught to employees, and that workers are motivated primarily by
money is called:
a. Theory Z.
b. classical organizational theory.
c. bureaucracy.
d. scientific management.
a. Theory Y.
b. bureaucracy.
c. classical organizational theory.
d. human relations approach.
1-13. The theory of management that presupposes that for every problem there is a
"best" answer and that the manager's task is to find that answer and apply it
universally is called:
a. cost leadership.
b. differentiation.
c. cost focus.
d. feedback
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