11-4 Troubleshooting

11-4 Troubleshooting
If an error occurs in the machine, determine the error conditions from the alarm displays and
operation status, identify the cause of the error, and take appropriate measures.

Error Diagnosis Using the Alarm Displays

Alarm Status when error

Error conditions Cause Measures
display occurs

· The power supply

voltage is low.
· Momentary power
· Increase the power
interruption occurred.
supply capacity.
· Power supply capacity
· Change the power
is insufficient.
supply.
· The power supply voltage
· Turn ON the power
is reduced because the
supply.
main power supply is OFF.
· The main power supply
is not input.
Power supply Occurs when the servo is
11
undervoltage turned ON. · Power supply capacity · Increase the power
is insufficient. supply capacity.

· Connect the phases (L1,

L2, L3) of the power
· Phase loss supply voltage correctly.
· For single-phase, connect
to L1 and L3 correctly.

· The main circuit power

supply is damaged. · Replace the driver.
· Control PCB error.

· Main circuit power · Change the main circuit

Occurs when the power
supply voltage is out of power supply voltage to
supply is turned ON.
allowable range. within allowable range. 11
· Calculate the regenerative
energy and connect an
External Regeneration Error and Maintenance
· Load inertia is too
Resistor with the required
large.
Occurs when the motor is regeneration absorption
decelerating. capacity.
· Extend the deceleration time.

· Main circuit power · Change the main circuit

12 Overvoltage supply voltage is out of power supply voltage to
allowable range. within allowable range.

· Add a counterbalance
to the machine to lower
gravitational torque.
· Reduce the descent speed.
Occurs during descent · Gravitational torque is · Calculate the regenerative
(vertical axis). too large. energy and connect an
External Regeneration
Resistor with the required
regeneration absorption
capacity.

Accurax G5 AC SERVOMOTOR AND SERVO DRIVE USER'S MANUAL 11-11