Example Questions Findings 1. What external factors are influencing the Decline in demand for specialised organisation’s performance? services offered by the organisation More focus on long-term solutions (rather than one-off service) Actors in the context are changing; more private players requesting for services Geographical demand is shifting and changing continuously 2. What internal factors (the six S’s) influence Organisation is growing, but only at the organisation’s performance? field offices (more staff) Management style varies between each field office (dependent on country context) Working culture is informal and flat Strategy is to do more joint programmes between offices Systems are in place but not consistently accessible to all offices 3. What are the 2-3 main challenges of the The demand (and geography) for organisation? services is changing rapidly and technical staff find it difficult to be ready to respond The ambitions of staff are not in line with the organisation’s strategy (e.g. in terms of topics, expertise) 4. What kind of leadership is needed for the There is need for more direction / organisation to perform better? vision where the organisation is going and clarity on practical implications Staff need encouragement and additional support to take up different activities More open and frequent communication to enable collaboration