Ass.

1 LinkedIn

I’m the Restaurant Manager for Five Points Burger , best restaurant that
provides the best burgers in the Sydney and focused on middleware for the
hospitality. In this role I am responsible for managing and overseeing the entire
restaurant operation. I have been able to keep this restaurant at the top 1 in the
Sydney in the last three year till now and I am sure I can keep this way for
following years. I have been employee of the months for many time when I
started.

Before this, I was associated with Burger Paints and worked for 1 year as
customer representative head and where I have been lucky to get the idea to
learn how international market is running for a particular product.

I grew up on the place where there are lots of river and watched it get clearer
over time as organisation standards improved. Since then, I knew I wanted to
spread the word about sustainability in business environments."

I’m truly passionate about my work and always eager to connect with other
people . While I enjoy all aspects of my job, I think my favorite stage of my work
is working with the customer, business unit to understand his or her business
objectives. As we go through that collaborative process, the ideas start to flow
and that’s always the fun part.

Passion and diligence are two traits that I believe most reflect me as an
individual. It is my belief that this is the key to being successful in any
endeavour that one set’s their mind to. I love to generate new ideas and devise
feasible solutions to broadly relevant problems. I enjoy embracing the lessons
learned from failure, stand up and continue to grow.”

I have an MPA from Southern Cross University and a BBA from the Kathmandu
University.

I look forward to connecting with you here on LinkedIn or you can email me at
thapamadhu520@gmail.com.
 Company Culture Visit Exercise

After a thorough research of Five to six organisations that are situated around Sydney, I get to
understand what Australian organisations culture are. First thing I understand about
organisation culture is that culture is critically important in a workplace and contributes to the
long-term success or detriment of an organisation and as well Organisational culture is made
up of shared values, beliefs and assumptions about how people should behave and interact,
how decisions should be made and how work activities should be carried out. Key factors in
an organisation’s culture include its history and environment as well as the people who lead
and work for it. Some important points I understand about my organisations culture are:
 Culture is consistent, observable patterns of behaviour in organisations.

 Culture is powerfully shaped by incentives.

 Culture is a process of “sense-making” in organisations.

 Culture is a carrier of meaning.

 Culture is a social control system.

 Culture is a form of protection that has evolved from situational pressures.

 Organisational culture is shaped by and overlaps with other cultures—especially the

broader culture of the societies in which it operates.

 The cultures of organisations are never monolithic. There are many factors that drive
internal variations in the culture of businessfunctions and units.

 Cultures are dynamic. They shift, incrementally and constantly, in response to

external and internal changes.

And the most important thing I learned that all organisations in the Australia put customer
first. They try to provide what best for the customer and how it is best for customer. For
instance, Uniqlo first and foremost principle is that they do everything possible for their
customers. And they aim for the fast retailing.
Some organisations are providing most qualitative product for customer, where some
organisations are providing fast service, fast product, efficient service, effective service, some
are providing products and services in bulk, so it becomes cheaper for customer. Another
example here we can take of IKEA which is IKEA providing services to us by doing all
thinking about design, style, colour, trend, efficiency effectiveness, convenience for us to
make our houses and offices good. All we have to do choose the product. Their main aim is
that they stay optimists, constantly looks for new and better ways to do things, from how to
design a rocking chair that fits into a flat pack, to creating LED light bulbs that are affordable
to everyone. Their vision is to create a better everyday life for the many people – for
customers, but also for their co-workers and the people who work at their suppliers. In short
IKEA serves in both ways with ‘what customer needs and how customer needs.
Taking a reference of Woolworth, Woolworth always aims for deep care for customer, doing
the right thing and listen and learn. That how they shape themselves and their main goal is to
have customers put themselves 1st across all our brands. They are trying to best among other
organisation in the same organisation so to achieve them they are fully focusing on following:
1. Customer 1st Brand, Team & Culture
2. Connected and Convenient Ways to Shop
3. Differentiate our Food Customer Propositions
4. Evolve our Drinks Business
5. Unlock Value in our Portfolio
6. Better for Customers, Simpler and Safer for Stores and Support

Here their culture is being the carrier of the meaning to the world.

As per Dominos, they are focusing on bringing people closer, connecting them through
the world’s best bonding food: Pizza. They believe that their pizza brings people closer.
In this divided world, they claim that they are determined to break down the barriers
between our customers, and the food they love to share.

Along with another organisation, MacDonald’s place the customer experience at the core
of all on what they do. They are committed to our people. They believe on their system.
They give back to our communities. They strive continually to improve.

Overall, after all points considering, all organisation are working hard for to make their
customers, employees happy and satisfied, giving back something to society and
communities as well as not harming environment at first and they want some profit in
return by doing that.
1. What topics do they all include in their statements?
All the organisation include that they stripe best for the customer and environment.

2. Why do you think this happens?

This thing happened with a thousand of trails and error after a long time. Nowadays
people want their health including their physical health as well as environment health.
They only want what best for them. No individuals will buy anything from anybody if
it is not best for them and the environment.

3. What else do you think they should address? Give an example from the above
organizations
In my opinion they should also address how they are doing their waste management
of their product. How they are getting their raw materials for product. For instance the
plastic crates, wooden crate and other crate that are used to carry the product,
wrappers they using to wrap the product, the material that are kept to protect the
product.

4. Which business do you like the best? Why?

I like the IKEA at the best because they do all the work for us, which is very helpful
for the busy and undecidable person and they not only look for the customer and they
are trying to do the best by their employees as well.

5. Which business do you least like? Why?

I like Uniqlo at least as I have not been able to experience the service from them and
they are more focused in fast retailing than the qualitative product.