Dell Customer Communication - Confidential

Name: Manjushree G
B.E, Information Science and
Engineering.
Contact No: 7795473650
Email Id: gmanjushreeg@gmail.com

CAREER OBJECTIVE
To be associated with a progressive, challenging and motivating environment that gives me an
opportunity to apply my knowledge and skills as well as to enrich myself with more knowledge and to
grow with the opportunities which the company will offer me.

BASIC ACADEMIC CREDENTIALS

Qualification Board/University Year Percentage

Visvesvarya Technological University
B.E(Information
Belgaum
Science and 2017 60.57%
(Acharya Institute of Technology,
Engineering)
Bangalore)
Karnataka State PU Board
II PU 2013 61%
(Vidya vardhaka sangha)
Karnataka State Board
SSLC 2011 80.16%
(Vidya vardhaka sangha high school)

PROJECT REPORTS

 Number Plate Identification Of Moving Vehicle Using MATLAB

TECHNICAL SKILLS

 Language: C, C++, SQL, HTML, CORE JAVA.

TRAINING

Undergone CORE JAVA Technical Training program at Uttara InfoSolutions Pvt Ltd.

WORK EXPIRENCE

 Worked as Apprenticeship Trainee in Bescom.

 Working as a Sales Operations Specialist in DELL EMC.

Dell Customer Communication - Confidential

JOB RESPONSIBILITIES
 To provide effective communication for all types of incident and request, ensuring that the
Customer are kept informed of progress at all time.

 Collecting Relevant Details from Customer and helping customer to reach right team by
transferring to right Q.

 Facilitate sharing of reports and sales data between sales, marketing and other departments.

 Evaluate sharing of reports and sales data between sales, marketing, and other departments.

 Accurately document all customer interactions in case tracking database.


WORKSHOP HANDLED
 Karnataka State Ethical Hacking Workshop organized by VMware held on 26-27 August 2014 at
Acharya Institute of Technology Bangalore.

 Completed the program on Cloud Computing: Amazon web services, during the academic year
2015-2016 from September 21st to September 27th.

 Successfully completed the Foundation Program under the aegis of the Infosys Campus Program
at Acharya Institute of Technology, conducted from 11 July 2016 to 15 Nov 2016

CO-EXTRA/ CURRICULAR ACTIVITIE

 Co-Ordinator of STIGEN LANE 2017, A STATE LEVEL TECHNICAL SYMPOSIUM,
Information Science and Engineering, Acharya Institute of Technology.

ACHIEVEMENTS
 Participated in Unisys technical symposium 20/20

INTERPERSONAL SKILL
 Ability to rapidly build relationship and set up trust.
 Confident and Determined.
 Ability to cope up with different situations.
 Good in analysis and research.

PERSONAL DETAILS

 Fathers Name : - V C Gopal

 Permanent Address : - # 1912,3rd cross prashanthanagar, Bengaluru-560079
 Date of Birth : - 12 April 1995
 Language Known : - English, Kannada, Hindi.
 Nationality/Religion : - Indian
DECLARATION
I do hereby declare that the above information is true to the best of my knowledge.
Dell Customer Communication - Confidential

Date:
Place: Manjushree

(Signature)