Anova: Single Factor

SUMMARY
Groups Count Sum Average Variance
Johnny's A 5 18 3.6 1.3
Johnny's An 5 19 3.8 0.7
Johnny's An 5 16 3.2 0.7

ANOVA
Source of VariationSS df MS F P-value F crit
Between G 0.933333 2 0.466667 0.518519 0.608155 3.885294
Within Gro 10.8 12 0.9

Total 11.73333 14
 Johnny’s Angels Restaurant is planning to launch its 4th branch.
planning whether to put up a self-service restaurant or a resta
customer service. He wants to test if there is a significant different
the three restaurants through the ratings of customers’ satisfactio
15 randomly selected participants to rate their service satisfaction
very satisfied, 4 – Satisfied, 3 - Neutral, 2 – Unsatisfied, 1 – very u
three of his existing restaurants. The result of all 15 subjects appe
below. α = 0.05

Johnny's Angels
4
5
3
4
2
is planning to launch its 4th branch. The Owner is
up a self-service restaurant or a restaurant with
test if there is a significant different in the profit of
the ratings of customers’ satisfaction. He gathered
pants to rate their service satisfaction from 1-5, 5 -
3 - Neutral, 2 – Unsatisfied, 1 – very unsatisfied, in
ts. The result of all 15 subjects appears in the table
below. α = 0.05

Johnny's Angels Jr. Johnny's Angels II

3 3
4 4
5 3
3 2
4 4