MCQ HRM

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Human Resource Management (HRM)
10,000 Important MCQ’s
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1
Chapter 1. Human Resource Management (HRM)
1. Who has introduced the ‘seven point plan’ C Help the firm create more culturally
for taking the best interview method? diverse work - force
A Milton L. Blum D None of the above
6. A person who has ultimate control over
B F.E. Burt
the affairs of the factory under the Facto-
C X Prof. A. Rozars ries Act, 1948 is called
A X Occupier
D Fillipo
ER
2. ‘Rege Committee’ is related to B Manager
A X Working conditions in Indian In- C Chairman
D
dustry
D Managing Director
B Social security in Indian Industry 7. In a career development focus, informa-
G
tion about individual interests and prefer-
C Individual differences in Indian In-
ences is a part of
VERY VERY IMPORTANT FOR EXAM.

dustry
A training and development
D None of the above
3. Competitive edge comes from the
people.
of
A
B performance appraisal
H
C recruiting and placement
A Competency
D X human resource planning
-C
B Efforts 8. Ethical challenges may arise on account of

C X Quality A Failure of personal character, conflict
N
of personal value& organisational goals

D Hard work and conflict of organisational goals and so-
YA
4. Period in which people learn how to de- cial values

velop new roles is called B Hazardous but popular products
A exploration stage
RA
C X Both (A) and (B)

B growth stage
D None of the above
C midcareer crisis sub stage 9. A process of making workers highly
skilled, with help of on job training and
A
D X decline stage formal learning is

5. Which of these is the purpose of recruit-
N
A job rotation
ment?
A Make sure that there is match be- B off the job training
tween cost and benefit
C job instruction training
B X Help increase the success rate of the
selection process by reducing the number D X apprenticeship training
of visibly underqualified or over qualified 10. In quantitative measure, employee’s
job applicants. turnover and training hours, called
2
Do you know?
A X human resource metrics A X human process intervention
B evidence based management B techno structural interventions
C high performance work system C strategic intervention
D competitive advantage D HRM interventions

16. Sabbatical leave, funeral leave, jury duty
11. Which of the following is the area from and vacations are examples of
ER
which applicants can be recruited?
A optional pay benefits
A Employment Lines
B unemployment pay benefits
B Employees’ Association
D
C compensation law benefits
C X Labour Market
G
D X supplemental pay benefits
D Labour Schemes 17. The role of the organisation in career plan-

12. Which one of the following is NOT the ad- ning is to introduce& strengthen systems
vantage of Workforce Diversity? to ensure of employees
A Increased creativity and flexibility

A A X Career progression
H
B Self development
B X Decreased problem-solving skills
C Economical Development
-C
C Multiple perspectives
D Skill enhancement
D Greater openness to new ideas 18. Diagrams and charts available to guide
N
13. Which is a step of job description? workers at job site, considered as

A job rotation
YA
A List of jobs to evaluated

B job training
B Review of job description
C X job aid
RA
C Interview with supervisor

D programmed learning
D X All of the above
19. UNIDO preparatory meeting on the “Role
14. Reporting relationships and working con- of Women in Industrialisation in De-
A
ditions related to a job is stated in veloping Countries” held in February

1978. Identified constraints, which hinder
A X job descriptions
N
women from participating in industrial ac-

B job analysis tivities. The meeting was held at
A X Vienna
C job specifications
B New Delhi
D Both A and C
C Geneva
15. Formulating ‘SMART’ performance train-
ing objectives are a part of D Mexico City
3
Do you know?
20. Which one of the following is not a deci- A exploration stage

sion role identified by Henry Mintzberg
B X growth stage
A X The spokesperson role
C establishment stage
B The Entrepreneurial role
D maintenance stage
C The Disturbance handler role 26. What is the procedure in which an em-
ployer and a group of employees agree to
D The Resource allocator role
ER
the conditions of work?
21. Kind of arbitration, which is also known as A Dispute settlement
contract interpretation arbitration is
B X Collective bargaining
D
A binding arbitration
C Industrial democracy
B non-binding arbitration
G
D None of the above
C interest arbitration 27. In ‘HRD’ scorecard scales, scale 1 repre-

D X rights arbitration sents
A moderate maturity level
A
22. The policy of introducing “New Blood” is
A Stereotypic B X least maturity level
H
B Bureaucratic as well as redtapic C highest maturity level
-C
D all of above
C Innovative and challenging, making
the corporate dynamic 28. Which metric indicates the cost of health
care per employee by providing the per
N
D X Innovative, challenging, but often capita cost of employee benefits?

resisted
A HR expense factor
YA
23. Who has called the POSDCORB ‘folklore’?

B human capital ROI
A Michael Poole
C X health care costs per employee
RA
B X Henry Mirzberg
D human capital value added
C Rosemary Stewart
29. Which of the following is an outcome of
D Michael Armstrong collective bargaining?
A
24. First step in planning process is to A X Consent Award

N
A X Set an objective B Arbitration Award
B Evaluate alternatives C Award of Tribunal
C Determine strength and weaknesses D Award of Labour Court

30. The sixth step of the SHRM application
D none of above tool is to evaluate the plan against success
25. Stage in which a person develops a self- criteria. During this stage it is important to
concept is called note:
4
Do you know?
A the positive effects of the actions im- the compensation practices are appropri-
plemented ate, and if jobs are designed correctly
B the negative effects of the actions im- 34. Planning function of management process
plemented involves
A Developing employees
C the failures that resulted from the im-
plementation of the plan B Evaluating performance
ER
D X the positive& negative effect of the C Establishing departments
actions implemented
D X Establishing goals
31. involves a one to one discussion be-
tween the participant and administrator. 35. Sensitivity training method is a part of
D
A X Counselling A X Vestibule training method
G
B Training B Off-the-job training method

C Motivation C On-the-job training method
D None of the above
A
D All of the above
32. Process through a person comes to know 36. HRM is amalgam of
H
about self-skills, interests and motivation A Job analysis, recruitment and selec-
is called tion
-C
A career B Social behaviour and Business Ethics
B career management C X Organisational behaviour, personal
N
C X career planning management and industrial relation

D Employer and employes
YA
D career development
37. Which are not related to firm’s existing
33. The critical role of the SHRM Application
business in adding new product lines ?
Tool is to’
RA
A Outline techniques, frameworks, and A related diversification

six steps that must be followed to effec-
B X conglomerate diversification
tively implement change in an organisa-
tion. C diversification
A
B X Develop a better strategic manage- D all of above

ment process to deal with the dynamic
N
changing environment today’s organisa- 38. Which country uses the graphology test to
tions face. select candidates?
C Identify and assess a narrow group of A X United States

actions and plan how the organisation can B Germany
overcome resistance to change.
C China
D identify if the organisation ’has
enough staff, if the staff heed training, if D India
5
Do you know?
39. Union leaders at different levels& at feder- 44. Formal procedure, in which job termi-
ations are elected on nated person is counseled and trained,
A X democratic principle to secure a job position by teaching self-
appraising techniques is classified as
B political considerations
A termination interview
C employer?s recommendation
B X outplacement counseling
D seniority basis
ER
C exit interviews
40. The procedure for determining the duties
and skill requirements of a job and the D subordination interviews
kind of person who should be hired for it 45. Which one of the following contains the
D
is phases of organizational development ar-
A X Job analysis ranged in sequential order?
G
B Job design A Entry into the organization, diagno-
N
sis, culture building and interventions

C Job recruitment
B X Entry into the organization, diag-
A
D Job description nosis, interventions and culture building
41. Comparison of on-the-job behavior before
C Entry into the organization, culture
H
and after training programs can be classi-
building, diagnosis and interventions
fied as
-C
A measuring reaction D Entry into the organization, interven-
tions, diagnosis and culture building
B measuring learning 46. When constructing the ad, it is important
N
C X measuring behavior to consider how to best

A X Attract attention to the advertise-
YA
D measuring results
ment
42. Online career development workshops are
one of method of B Get right candidate
RA
A X career management C How will be the profit
B appraisal management D The candidate reach in profit
C performance management 47. Why might there be some difficulty in

A
identifying and applying the Best-practice

D employee development approach to HRM in Organisations?
N
43. ‘T-group’ suggests that participation A X Because the best-practice approach

should be tends to be resource- intensive
A X voluntary B Because there is much variation in
B involuntary the literature and empirical research as to
what constitutes best-practice
C in-house development
C Because the best-practice approach
D lifelong learning would not fit the cost-reduction driven
6
Do you know?
strategies favoured by many in short-terms 53. Who introduced the concept of quality cir-
economies. cles in India?
D Because the best-practice approach A P. V. Rao
does not emphasize the individual busi-
ness context B X S. R. Udpa
48. What does “TCN” stand for C Udai Pareek
A host country national
D Dharani P. Sinha
ER
B expatriates 54. A method, executive’s strengths and weak-
C home country national nesses are being questioned by external
consultant, known as
D
D X Third country national
A behavior modeling
49. Compulsory collective bargaining was ad-
G
vocated by: B role playing

A G.L. Nanda C in-house development center
B Khandubhai Desai D X executive coach
C X V.V. Giri
A
55. The benefit of paraphrasing in Employee
Appraisal is that it
H
D Jagjivan Ram
A Suggests interest and active listening.
50. ‘coaching’ and ‘mentoring’ require
-C
A analytical skills B X Clarify and convey to the rater that

you are listening actively.
B logical skills
N
C Shows that you are trying to under-

C interpersonal skills stand the emotional aspect of the work
YA
place.
D X Both A and C
51. Which one is not the technique of person- D All of the above.
ality measurement? 56. Most people who are classified as nontra-
RA
ditional workers are

A Projective Technique
A contingent workers
B Word Association Technique
B X independent contractors
A
C X Raven’s Progressive Matrices

C job sharing
N
D Sentence Completion Technique

52. Grapevine is a type of D working multiple jobs
A Formal Communication 57. The division of the total task to be per-
formed into a manageable and efficient
B X Informal Communication unit is
C Written Communication A X A job design
D Lateral Communication B A job specification
7
Do you know?
C A job analysis A Acquiring Employees
D A job description B Training Employees

58. Arrange the following steps in OB Mod in C Appraising and Compensating Em-
their right sequence: ployees
I. Identification of behavioural contin- D X all of above
gencies 62. Identify the correct definition of Industrial
ER
II. Measurement of the behaviours Relation?
III. Identification of performance related A Relation between or among human
behaviours being
D
IV. Evaluation of performance improve- B Relation between employer and em-
ment ployees
G
V. Development and implementation of
C Relation between parties in employ-
intervention strategy

ment context
A I, III, II, V, IV D X Collective relationship between
A
management and trade union.
B III, I, II, IV, V
63. Process of establishing pay rates includes
H
C I, IV, III, II, V an ensuring is called
A internal equity
-C
D X III, II, I, V, IV
59. Off the job training does not include: B external equity
N
A Role playing C procedural equity
B Lecture method D X all of above

YA
64. In talent management end to end process,

C X Coaching
performance management leads
D Conference or discussion
RA
A succession planning
60. is the process of acquiring, train-
ing, appraising, and compensating em- B compensation management
ployees, and attending to their labor rela-
C X learning management systems
tions, health and safety, and fairness con-
A
cerns. D e-recruiting
N
A X Human Resource Management 65. A validity test that contains a fair sample
of performed tasks in actual job is called
B Labor Relations
A criterion validity
C Industrial Psychology
B X content validity
D Organizational Behavior
C Score validity
61. ‘Human Resource Management’ is process
of D Both A and B
8
Do you know?
66. People should be regarded as assets rather A X Unprepared type of interview
than variable costs was emphasised in
B Unstructured interview
A Public Administration
C Unconditional interview
B Personnel Administration
D None of the above
C Personnel Management
72. Level of trust reflects mentor’s
D X Human Resource Management
ER
A professional competence
67. Two basic issues to address in training
evaluation are B consistency
A design of evaluation
D
C ability to communicate
B the things to measure
D X all of above
G
C in-house development 73. A person who is citizen of the country
where MNC is headquartered, but work-

D X Both A and B
ing in another country with the same com-
68. Defining factors to be compared is in- pany is called
A
cluded in
A X selection of compensable factors A Host Country Nationals
H
B selection of intuitive factors B Trans Country Nationals
-C
C selection of logical factors C Third Country Nationals
D selection of comprehensive factors D X Parent Country Nationals

N
69. Recruitment is widely viewed as a ? 74. Which of these is the most important exter-
nal factor governing recruitments?
A X positive process
YA
A Sons of soil
B negative process
C positive as well as negative process B Labour market
RA
D none of the above processes C Unemployment rate

70. HR managers are generally the managers: D X Supply and demand
A Line 75. Job Evaluation criterion comes from
A
B Middle A Job manual

N
C X Staff B Job duration

D Top C Job description
71. When an interviewer asks the questions to
the candidate according to the response re- D X Job specification
ceived from him and the questions asked 76. Stage in which people develop new roles
are not pre-determined in such an inter- such as confidantes of younger people is
view, it is called called
9
Do you know?
A exploration stage A X measuring reaction
B growth stage B measuring learning
C midcareer crisis sub stage C measuring behavior
D X decline stage D measuring results
77. People who have an artistic personality of- 82. An organized effort by union members to
ten chose career of exert pressure on company by pressuriz-
ER
ing customers, shareholders, directors and
A X advertising executives creditors is called
B school administrators A wildcat campaign
D
C investment managers B impasse campaign
G
D credit managers C X corporate campaign

78. Which of the following is an invisible part D picket campaign
but a powerful template that shapes, what 83. Types of interventions to overcome effect
A
happens at the workplace? of impasse, included
A X Organisational culture A fact finder
H
B Organisational climate B arbitration
-C
C Organisational structure C mediation
D Organisational dynamics D X all of above

N
79. Salary compression is a result of 84. Which of the following refers to analysis
of handwriting to determine writer’s basic
YA
A monetary funds personality traits?
B interest rate A Kinesics

RA
C X inflation B Polygraphy
D deflation C X Graphology
80. Which of the following is not a labour leg- D None of these
A
islation? 85. Job Evaluation is carried on by

N
A Factories Act A X Groups

B Minimum Wages Act B Individuals
C Equal Remuneration Act C Both (A) and (B)
D X Untouchability Abolition Act D None of the above
81. Evaluation of trainee’s reactions to a train- 86. The biggest problem facing e-HR is
ing program is classified as the ?
10
Do you know?
A rarity of HR 91. Name the Author of Equity Theory of Mo-
tivation.
B diversity of HR
A Blake& Mouton
C X security of HR data
B Strube& Garcia
D sustainability of HR
C X Stancy Adams
87. Kind of pension plan which follows a for-
mula to determine retirement benefits is D Albert Bandura
ER
classified as 92. HRM is concerned with
A X defined benefit pension plan A Worker
D
B defined contribution pension plan B Industrial relation
C Field Staff
G
C defined noncontributory pension
plan
D X All employees

D deferred contribution pension plan 93. Category which is not included in ‘organi-
88. Performance rating as good or bad on nu- zational development’ is
merical rating scale is called
A
A techno structural
H
A critical incident method B strategic applications
B forced distribution method C human process
-C
C X behaviorally anchored rating scale D X consolidation of gains

N
D paired comparison method 94. One who issues orders in chain of com-
mand outside their department is
89. Retired officers of Indian Army are re-
YA
cruited by real estate firms is an example A staff managers

of
B X line managers
A phased retirement
RA
C finance manager
B flexible work
D both A and B
C X honoring experience 95. The following is (are) included in salary
A
survey.
D modifying selection procedure
A Average salary
N
90. Persistent failure for performing duties to

meet job standards is categorized as B Inflation indicators
A unsatisfactory satisfaction C Salary budget averages
B insubordination D X All of the above
C X misconduct 96. Which of the following have/has proven
to be a particularly good predictor for jobs
D lack of qualifications that include cognitively complex tasks?
11
Do you know?
A X intelligence tests A The personality of the candidate.
B integrity evaluations B X The degree ’of fit between the appli-

cant and the demands of the job.
C work sampling
C His/her age.
D behavioral assessment
D Physical attributes
97. One of the external sources of recruitment
102. A company’s ‘HR’ department can create
ER
is
an advisory relationship through
A Retired managers and employees
A line authority
B X Dependents of deceased employees
D
B X staff authority
C Gate hiring
G
C hiring authority
D None of the above

D all of above
98. In Lewin organizational change process,
‘communication of shared vision’ is 103. Types of strikes include
A unfreezing stage
A
A economic strike
H
B moving stage B sympathy strike
-C
C X refreezing stage C wildcat strike
D all of above D X all of above

N
99. Ranking of job, based on difficulty is 104. For an occupation of farming, best classi-
fied personality orientation can be
A job description
YA
A X realistic orientation
B job specification
B investigative orientation
C job evaluation
RA
C social orientation
D X ranking method
D artistic orientation
100. Occasional incentives such as bonuses,
A
sales prizes are mostly paid with the 105. ‘praise’ and ‘expression of approvals’ in
form of program are best classified as
A salary plan
N
A X social recognition program

B X commission plan
B performance feedback
C combination plan
C fixed premium
D proportionate plan
D financial awards
101. The interview is used as a method for de-
termining : 106. The Ranking method is best suited for
12
Do you know?
A Complex organizations 111. Quantitative performance measures used
by human resource managers to assess op-
B Large organizations erations are called
C X Small organizations A ratios
D Any of the above B benchmarks
107. Meaning of ‘direction sharing’ is C X metrics
ER
A communicating line authority D grades
112. are a useful tool for determining
B staff authority why employees are leaving an organiza-
D
tion.
C X communicating company’s higher-
level goals A Government labor reports
G
D communicating future HR policies B X Exit interviews

108. The thorough& detailed study regarding C Benchmarks
jobs within an Organisation is represented
D HR portals
A
by;
113. Adding ‘incentives’ to job is included in
A X Job analysis
H
A intrinsic motivation
B Job description
B X extrinsic motivation
-C
C Job specification
C outsourced motivation
D Job evaluation
N
D in-house motivation
109. Comparison of fairness between sales 114. Involuntary termination of job of em-
YA
manager and production manager job pay ployee is classified as

rates, is an example of
A procedural termination
A collective equity
B X dismissal
RA
B primary equity
C descriptive termination
C secondary equity D distributive termination
A
D X internal equity 115. Which of the following decreases group

cohesiveness?
110. Situation, subordinates collude to rate
N
high with each other, known as A X Large group size
A X logrolling B Frequency of interaction
B dialog rolling C Agreement on group goals

D All of the above
C up rating
116. Recruitment and selection involves the
D lenient/strict tendency following except
13
Do you know?
A Building a pool of candidates A X individual pay plan

B Completing application form by ap- B group pay plan
plicants
C extrinsic rewards
C X Reduction of the work force
D intrinsic rewards
D Employment planning and forecast- 121. Lawyers are tend to be classified as per-
ing sonality type of
ER
117. Who advocated the theory Z?
A social
A John Galbraith
B non artistic
D
B Jerdee and Caroll
C investigative
G
C X William Ouchi and Price D X enterprising
D Douglas Murray McGregor 122. New performance ‘appraisal systems’

118. The field of HRM was founded on the and incentives usage is part of
idea that the competitive advantage of A mobilize commitment
the organisation relies on the following
sources of capital:
A
B consolidation of gains
H
A cultural, human and system capital C creating guiding coalition
-C
B X social, cultural and human capital D X reinforcement of new programs
123. An employee is rated high in perfor-
C organisation relies on the ,following
mance appraisal because of ‘religion’, is an
N
sources of capital
example of
D cultural, human and source capital
YA
A lenient/strict tendency
119. Arrange the following steps involved in
establishing a career development system B X bias
in proper sequence:
RA
C central tendency
I. Vision D different tendencies
II. Needs 124. The Integrated System Model of Strategic
A
III. Action plan Human Resource Manaqement acknowl-

edges the existence within the organisa-
IV. Results
tion of ?
N
A IV, III, II, I A multiple cultural and strategic envi-

ronment
B X II, I, III, IV
B X multiple stakeholders
C II, IV, I, III
C multiple recruitment integrated sys-
D III, I, II, IV tem
120. ‘piecework’ pay plan is often called D multiple structural organisations
14
Do you know?
125. Which of the following factors connected A skills
with working conditions?
B efforts and responsibility
A Work environment
C working conditions
B Security and opportunity to rise
D X all of above
C Fair wages 131. The goal of HRD system is to develop
D X All of the above A The capabilities of each employee as
ER
126. ‘market saturation’ can be best classified an individual.
as B The capabilities of each individual in
relation to his or her present role.
D
A potential opportunities
C The capabilities of each employee in
B X potential Threats
G
relation to his or her expected future roles.
C potential Strengths D X All of the above

D potential Weaknesses 132. a/an is a plan or programmes
to motivate individual or group perfor-
A
127. An availability of new talent manage-
mance.
ment information system is a key driver of
A X Incentive scheme
H
A phased retirement
B Promotion scheme
B career management
-C
C Reward
C X talent management
D None of the above
N
D modifying selection procedure 133. Strategy employees use to seek, for per-
128. Large inventories can be best classified as sonal enrichment and greater convenience
YA
is
A promotions
B potential Threats
B X transfers
RA
C potential Strengths
C reality shock
D X potential Weaknesses
D formal training
129. Strategy to understand problem and to 134. From employer’s point of view, talent
A
formulate hypothesis is called management is also known as

N
A X planning A phased retirement

B preparation B X career management
C follow-up C talent management
D compensating employees D modifying selection procedure
130. An ‘Equal Pay Act’ emphasizes compens- 135. Behavioral factors affecting job design are
able factors are such as ?
15
Do you know?
A Autonomy C X 2, 1, 4& 3
B Diversity D 2, 4, 1& 3
C Feedback 139. The process of determining the tasks that

make-up a job and the skills, abilities and
D X All of the above responsibilities needed to perform the job
136. According to business perspective, em- is called
ployees carrying sign language in depict-
ER
A X Job Analysis
ing their concerns, regarded as
B Job Enrichment
A strike
D
C Job Description
B X picketing
D All of the above
G
C boycott
140. Neutral party who negotiates issues in
D impasse boycott
N
agreement dispute, makes a reasonable

137. Distributive bargaining may be explained settlement by giving public recommenda-
as tion is classified as
A Bargaining wherein both parties are
A
A mediation
H
willing to negotiate over wages, hours and
conditions of employment. B impasse
-C
B X Bargaining that focuses on convinc- C X fact finder
ing the other party that the cost of dis-
agreeing with the proposed terms would D arbitration
N
be very high. 141. Bankers are best classified in a personal-

ity type of
C Bargaining that focuses on convinc-
YA
ing the other party that the benefits of A realistic orientation

agreeing with the proposed terms would
be very high. B investigative orientation
RA
D None of the above. C social orientation

138. Identify the correct sequence of the steps
of grievance procedure required to be fol- D X conventional orientation
A
lowed for the grievance handling 142. Unstructured interview is also called
A non directive interview
N
1. Departmental Manager
2. Immediate Supervisor B X directive interview
3. Arbitration
C both A and B
4. Trade Union’s intervention
D none of above
A 1, 2, 3& 4
143. People who chosen careers having more
B 2, 3, 1& 4 structured activities is classified as
16
Do you know?
A realistic orientation A I and II
B investigative orientation B I, II and III
C social orientation C X I and III
D X conventional orientation D I, II and IV

148. The first step in the e-selection process is
144. Which principle of management is vio-
lated by matrix organisation structure?
ER
A consider how the various new stake-
holders and clients will use the system
A Division of Labour
B train the employees that will be re-
B Unity of Direction
D
sponsible for the administration of the pro-
cess
C X Unity of Command
G
C X draw-up a flow chart of the current
D None of the above assessment process

145. An integrated group of activities to bring D draft the desired flow process that
about a change is known as will result from the E-selection process
A X Organisation development
A
149. The following is (are) the key compo-
nents of a business process Re-engineering
H
B Interventions programme?
-C
C OCTAPACE A Product development
D Collaborative culture B Service delivery

N
146. Comparing quite dissimilar jobs such as C Customer satisfaction

nurses to technicians is best classified as
YA
A X comparable worth 150. ‘cooperative union-management projects’

is an example of
B incomparable worth
RA
A human process intervention

C definable worth
B X techno structural interventions
D indefinable worth
C strategic intervention
147. Consider the following punishments in
A
disciplinary actions: D HRM interventions

N
151. Grouping of jobs on basis of skills and

I. Warning
physical efforts is called
II. Demotion
A rank jobs
III. Censure
IV. Dismissal B grades
C X classes
Which of the above fall under minor pun-
ishment? D columns
17
Do you know?
152. Loyalty awards given to employees, for 157. An enquiry that is conducted afresh be-
completing several years is an example of cause of the objections raised by alleged
employee is called
A financial awards
A X De-novo enquiry
B X non-financial rewards
B Ex-parte enquiry
C non-motivating rewards
C Domestic enquiry
D appraisal award
ER
D None of the above
153. Exit Policy primarily emphasises in the
broad sense, for policy makers as 158. Stage, in career management that spans
roughly between 24 to 44 and heart of peo-
D
A X Retiring people and rehabilitating ple’s career is
them
A stabilization sub-stage
G
B Bringing new blood to the Corporate
B trial sub stage

C Removing employees
C X establishment stage
D Down sizing
A
D maintenance stage
154. A broad statement of the purpose, scope,
duties and responsibilities of a particular 159. Competitive strategy is for
H
job is A departmental strategy
-C
A Job specification B X business unit
B Job description C none of above
N
C X Job analysis D all of above

YA
D Job design 160. Use of data, facts, analytics and evaluated

research for making decision is
155. Validity of structured interviews is
A X Evidence based HRM
A X high
RA
B High performance work system

B low
C Both A and B
C moderate
A
D none of above
D none of above
161. People who are often executives of cham-
N
156. Ten ‘C’ model of HRM architect was ad- ber of commerce, are classified in person-
vanced by ality type of
A Katz and Kahn A non enterprising
B X Alan Price B X enterprising
C Chester I. Bernard C social
D Max Weber D investigative
18
Do you know?
162. In a career development, establishing ca- C High performance management
reer plans is a/an model
A X individual role D Low performance Management
model
B managerial role
167. Human resource managers generally ex-
C employer role ert within the human resources de-
partment and outside the human re-
sources department.
ER
D line manager’s role
163. Which of the following labour legisla- A X line authority; implied authority
tions in USA made unions more powerful
than management? B staff authority; line authority
D
A X Wagner Act C line authority; staff authority
G
B Taft-Hartley Act D functional control; authoritarian con-
trol

C Narris-Le Guaradia Act
168. In a career development focus, addition
of development plans is a part of
A
D Landrum-Griffin Act
164. The interview in which pressure is delib- A training and development
H
erately put on the applicant is known as
B X performance appraisal
A Non-directed interview
-C
B Directed interview
D compensation and benefits
N
C Patterned interview 169. In surveying market, a way to know what

others are paying, known as
D X None of the above
YA
165. Model for organizational is introduced by A X salary survey
A Maslow Abraham B market survey

RA
B Sigmund Freud C equity survey
C X Kurt Lewin D motivation survey

170. The number of subordinates a superior
A
D both A and B can effectively handle is called

166. Creating an environment that facilitates a
N
A Organising people
continuous and. Two-way exchange of in-
formation between the superiors and the B X Span of control
subordinates is the core of
C Direction
A X High involvement management
model D Coordination
B Low commitment management 171. The measures the rate at which em-
model ployees leave the company.
19
Do you know?
A turnover costs 177. In job classification, group which con-

tains similar jobs is called
B X turnover rate
A X classes
C time to fill
B grades
D cost per hire
172. In career development focus, an individ- C rows
ual development plan is part of
D columns
ER
A X training and development 178. Developing characteristics of people
needed to run business in .
A Short term
D
B Medium term
G
D human resource planning
173. The term procurement stands for C X Long term

A X recruitment and selection D Any of the above
179. Moving employees from one job to an-
A
B training and development
other in a predetermined way is called
C pay and benefits
H
D health and safety A X Job rotation
-C
174. The other name of Sensitivity Training is B Job reengineering
A Brainstorming C Work mapping
N
B X T-Group Training D Job enrichment

C In-basket Exercise 180. “Work-Diversity” by nature, does not go
YA
against Ethics. But an executive assistant

D Managerial Grid Training while getting transferred from “stores” to
175. People who choose medical profession is “dispatch” section created turmoil in the
RA
an example of office. He is
A conventional personality A Most ethical in his deal
B non-conventional personality B X Fully against work ethics
A
C X investigative personality C He is workoholic

N
D non investigative personality D A Rigid employer, hard nut to crack

176. Recruitment is concerned with 181. Pay plan is based on influence-able com-
A Getting applications petencies for companies to focus on
B Selecting the right candidate A X performance management process
C X Developing a pool of job candidates B high performance work system
D None of the above C less performance work system
20
Do you know?
D quantitative job evaluation A unhygienic
182. Advertisements through newspapers, B DE motivators
TV, radio, professional journals and mag-
azines are methods of recruitment C X hygiene factor
A Direct D extrinsic factors
B X Indirect 187. Which of the following is not a traditional
method of organisational development?
ER
C Third-party
A Managerial grid
D E-recruitment
B Survey feedback
D
183. Focus on career development, tuition re-
imbursement plans are part of C Sensitivity training
G
A training and development D X Process consultation

B performance appraisal 188. In , the interviewer uses pre-set
standardised questions which are put to all
A
C recruiting and placement applicants.
D X compensation and benefits A Unstructured interview

H
184. is defined as the record of outcomes B Behavioural interview
produced on a specific job function or ac-
-C
tivity during a specific time period. C X Structured interview

A X Performance D Mixed interview
N
B Work function 189. An Edward Deci’s motivation theory ex-

plains the
YA
C Evaluation
A X extrinsic rewards causes detraction
D None of the above
B intrinsic rewards causes detraction
RA
185. Negotiations are an important aspect of

the collective-bargaining process. What do C extrinsic rewards causes motivation
they ensure?
D intrinsic rewards causes motivation
A
A That conflict is always resolved. 190. The Managerial Grid was given by
B That there is an agreement between
N
A Kurt Lewin
all parties involved.
B Rensis Likert
C It achieves a set of lasting agreements.
C X Blake and Mouton
D X That conflict is contained within
manageable boundaries. D Hersey Blanchard
186. According to Herzberg, job salary and in- 191. The human resource management func-
centives are classified as tions aims at ?
21
Do you know?
A ensuring that the ‘human resources C Assessing future demand

possess, adequate capital, tool equipment
and material to perform the job successful D Assessing future supply
196. The three important components in align-
B X helping the Organisation deal with ing business strategy with HR practice:
its employees in different stages of employ-
ment A X Business Strategy, Human Re-
source Practices, Organisational Capabili-
C improving an Organisation’s credit-
ties
ER
worthiness among financial institutions
B Marketing Strategy, Human Resource
D Ensuring financial& Marketing Sta- Practices, Organisational Capabilities
bility
D
C Business Strategy, Human Resource
192. Which of the following is (are) the HRD
Practices, Organisational structure
score card?
G
A HRD systems maturity score D Marketing Strategy, Human Resource
Practices, Organisational structure

B Competency score 197. The area from which applicants can be re-
C HRD competencies systems maturity cruited is
score
A
A Job agencies
H
B X Labour markets
193. The following system combines the supe-
rior and self evaluation systems? C Employment lines
-C
A Graphic rating scale D Labour unions

198. Process of attracting, selecting, training
N
B Forced choice and promoting employees through a par-

ticular firm is called
C Essay evaluation
YA
A phased retirement
D X Management by Objective
194. Aligning of skills, training and perfor- B preretirement counseling
mance to have a successful career is also
RA
known as
A phased retirement
199. Which pay is one of the most crucial pay
A
B career management given to the employee& also shown in the

pay structure?
N
A X Performance
195. The first step in the human resource plan- B Strategic
ning process is C Bonus
A Preparing a job analysis
D Commission
B X Forecasting future human resource 200. Which one is not of Michael Porters five
needs force model of industry analysis?
22
Do you know?
A Threat of new entrants A mission statement
B Substitutes B strategic goals
C Intensity of rivalry among existing C X vision statement

players D none of above
D X Cost leadership 205. Which one is not a part of M.C. Kinsy’s 7’s
frame work?
ER
201. ‘OCTAPACE’ - the concept for study of or-
A Skills
ganisational climate was developed by
B Strategy
A Peter F. Drucker
D
C Structure
B Peter Segne
D X Standards
G
C X Udai Pareek 206. Which of the following is not a factor of
emotional intelligence?

D Dharni P. Sinha
A X Thinking without feeling
202. Addition of new product lines in a com-
pany is
A B Emotion
H
A X diversification C Reason
B vertical integration D Ability

-C
207. When rating of employee trait biases its
C horizontal integration performance on other traits, it is called
N
D geographic expansion A X halo effect
203. Arrange the following stages of group dy- B Deja vu effect

YA
namics in right sequence: C narrow effect

I. Norming D none of above
RA
II. Performing 208. Which of the following is Central Organi-

zation of Workers?
III. Storming
A United Trade Union Congress
IV. Forming
A
B Trade Union Co-ordination Centre

A X IV, III, I, II
N
C Indian National Trade Union

Congress
B I, II, III, IV
C IV, III, II, I 209. Line managers respect the knowledge hu-
man resource managers have in areas such
D III, IV, II, I
as testing and affirmative action. Conse-
204. Intended directions and actions are stated quently, human resource managers can in-
in fluence line managers through
23
Do you know?
A line authority C employer role
B functional control D line manager

213. Employees’ inability to perform assigned
C X implied authority
task is classified as
D explicit authority A misconduct
210. The following are some of the ways that
B X lack of qualifications
human resources can benefit through elec-
ER
tronic systems, except C unsatisfactory satisfaction
A online recruiting can eliminate paper- D insubordination
work and speed up the hiring process
D
214. A technique, in which trainees are shown
B online learning can slash travel costs films on management techniques is called
G
and make training available anytime any- A X behavior modeling
where

C X working online can reduce the re- B role playing
sistance sometimes experienced from em- C in-house development center
A
ployees
D Both A and B
D online retirement planning can help
H
215. Which one of the following is not a func-
employees map out their future while re-
tion of the Personnel Department?
ducing questions and paperwork for HR
-C
211. Assertion (A): Performance Appraisal A Grievance Handling
cannot be error free and unbiased. Reason
B X Quality Management
(R): The Appraisal Methods are covertly
N
influenced by human judgement which C Manpower Adjustment

may be vitiated by inter-personal discrim-
YA
inatory impulses. D Employment Activities

216. ‘Seed Plot’ is a latin word which mean
A Assertion (A) is right, Reason (R) is
wrong. A Mentoring
RA
B Assertion (A) is wrong, Reason (R) B Planning

is right.
C X Seminar
C Reason (R) does not subscribe to the
A
D Training
Assertion (A).
217. Protection available, against wrongful
N
D X Both Assertion (A) and Reason (R) discharge of employees from organization
are right, and Reason (R) validate Asser- is classified as
tion (A).
A statutory exceptions
212. In career development, seeking out infor-
mation for career is included in B common law exceptions
A X individual role C public policy exceptions
B manager role D X all of above
24
Do you know?
218. Which of the following is not a method of 223. Ways of direct financial payments are
dealing with resistance to change?
A X increments based on time
A Participation
B increments based on piecework
B Facilitation and Support
C increments based on overtime
C X Coercion and Punishment
D increments based on occupations
D Education and Communication
ER
224. Data of benefits like employees insurance
219. In a re-engineering programme, when a and other fringe benefits can be collected
process changes so does the of the through
concerned employee.
D
A benchmark surveys
A Designation
B X salary surveys
G
B X Job profile
C primary survey

C Qualification
D secondary survey
D Job experience
A
225. Kind of union security, in which employ-
220. Method of keeping and reviewing, record
ees are not member of union ,but, pay dues
of employees’ undesirable behavior at dif-
H
of union, classified as
ferent time intervals is
A closed shop
A X critical incident method
-C
B union shop
B forced distribution method
C X agency shop
N
C alternation ranking method

D preferential shop
D paired comparison method
YA
221. Which one is not a part of McKinsy’s 7‘s’ 226. Job analysis produces which of the fol-
framework? lowing, regardless of the technique used?
A Systems A Benchmarks
RA
B Strategy B Individual interview
C X Standards C X Job specifications

A
D Style D Replacement charts

N
222. Traditional pay plan used in companies is 227. People having careers as school adminis-
mostly trator can be classified as
A person oriented A X social
B X job oriented B conventional
C tenure oriented C career anchors
D evaluation oriented D artistic
25
Do you know?
228. Public relations executives, tend to be one 233. Notion that woman and men should col-
of personality orientation types, regarded lect equal pay for comparable skills, con-
as sidered as
A non artistic A X comparable worth
B X artistic B incomparable worth
C non enterprising C definable worth
ER
D non-conventional D indefinable worth
229. Benefit paid to terminated employees or 234. Engineer occupation, classified as
laid-off employees is
D
A X realistic
A vacations and holidays
B investigative
G
B lifelong learning
C artistic

C X severance pay
D social
D optional pay benefits
A
235. Which statements are incorrect?
230. When company has a single product line,
it is said to be a part of A Recruitment and selection are part of
H
the sourcing/attraction process
A X concentration strategy
B X Selection creates a pool of talent to
-C
B market penetration consider for future jobs
C product development C Recruitment enables the selection
N
D both A and B phase

YA
231. Which of the following is not a method of D All of the above statements are incor-
on the job training? rect
A JIT 236. In traditional focus, use of statistical data,
included
RA
B X Simulations
C Job Rotation
A
D Mentoring
232. Which of these models is not a rational
N
planning approach D X human resources planning

A Corporate- level strategic planning 237. Which one of the following purpose is not
served by the performance evaluation?
B Strategic business unit level strategic
planning A Decisions about promotions transfers
and terminations.
C X Processual approach
B X Centralisation and decentralisation
D Operational level strategic planning of decision making authority.
26
Do you know?
C Identification of training and devel- A Hockman and Coldham
opment needs.
B Hockman and Oldcham
D Criterion against which selection and
development programmes are validated. C X Hackman and Oldham
238. Measurement of results after training D Horkman and Olatham
programs is classified as 243. Which of the following is/are tech-
A measuring reaction nique(s) of Total Quality Management?
ER
I. Six Sigma
B measuring learning
II. Kaizen
C measuring behavior III. Just-in-time Management
D
D X measuring results IV. Business Process Reengineering
G
239. Which of these options is one of the non - A only I
analytical methods of job evaluation?

B II and II
A Factor comparison method
C I, II and III
A
B Point ranking method
D X I, II, III and IV
C X Job - grading method
H
244. When ratings are collected from supervi-
D None of the above sors, customers and peers, considered as
-C
240. Which one of the following is not the A 350-degree feedback
characteristic of planning?
B 320-degree feedback
N
A It is pervasive
C X 360-degree feedback
B It deals with future
YA
D 380-degree feedback
C X It is not strategic 245. An overview of knowledge, skills and be-
haviors in a single diagram is called
D It involves selection of particular
RA
course of action A need analysis competency model

241. Which of the following is the correct se- B X competency model
quence of training evaluation?
C task analysis
A
A Learning, reaction, behavior and re-

sults D Both A and C
N
B X Reaction, learning, behavior and 246. In career development, discussing proce-

results dures with employees is included in
C Learning, behaviour, reaction and re- A individual role
sults
B manager role
D Reaction, learning, results and be-
haviour C X employer role
242. Job Characteristics Model is proposed by D line manager
27
Do you know?
247. Selection is 252. Executive recruiters are also called

A Subjective A X head hunters
B Objective B staffers
C X Normative C alternative staffing companies
D Positive D contract technical recruiters

248. A stage, employee decides whether or not 253. Company marketing and selling current
ER
continue specific field, known as product aggressively is
A stabilization sub stage A X market penetration
D
B X trial sub stage B market development
C establishment stage C product development
G
D maintenance stage D both A and B

249. A small voluntary group of employees 254. Statement (i): In an organization we pay
doing similar or related work who meet for jobs, we do not pay for men. Statement
A
regularly to identify, analyses and solve (ii): The compensation must be as per the
product quality problems and to improve Job assigned.
H
general operations is known as
A Statement (i) is correct but (ii) is
A Task Group false.
-C
B X Quality Circles B Statement (ii) is correct but (i) is

false.
C Kaizen Groups
N
C X Both statement (i) and (ii) are cor-

D Informal Groups rect.
YA
250. People favors career in which personal D Both statement (i) and (ii) are false.
needs of employees are subordinated to 255. is the process of estimating the
company is quantity and quality of people required to
meet future needs of the organisation.
RA
A realistic orientation
A X Demand forecasting
B Supply forecasting
A
C Environmental forecasting
D X conventional orientation
N
251. A/An is a vertical move in rank and D None of the above

responsibility. 256. An aim of ‘performance appraisal’ is to
A Increment A fire the employee
B Appraisal B X motivate the employee
C X Promotion C counsel the employee
D None of the above D hire the employee
28
Do you know?
257. One of the external sources of recruit- 262. HRM typically provides which of these
ment is ? types of training to temporary employees?
A retired managers and employees A Retirement planning
B dependents of deceased employees B Benefits options
C X gate hiring
C X Orientation
D none of the above
ER
D Career planning and management
258. Enabling employees to link company’s
and his own departmental goals is 263. Need-Hierarchy Theory was pro-
pounded by
D
A direction sharing
A Elton Mayo
B X goal alignment
G
B Mc - Fraland
C ongoing performance monitoring

C Peter F. Drucker
D ongoing feedback
259. In career development process, utiliza- D X Abraham Maslow
A
tion of development opportunities is in- 264. A general statement or understanding
cluded in
H
which provides guidelines for decision-
A X individual role making to H.R. managers in respect of var-
ious H.R. functions and activities is known
-C
B manager role as
C employer role A X H.R. Vision statement
N
D line manager B H.R. Philosophy

YA
260. Employees who are more committed and

loyal to employer more likely to C H.R. Mission statement
A leave before retirement age D H.R. Policy

RA
B X stay beyond than retirement age 265. What is the name of the experiment
which marked the beginning of Labour
C never leave the firm Welfare?
A
D never encouraged by employers A Hawthorne Experiment

261. Advantage of ‘graphic rating scale B X New Lamark Experiment
N
method’ is that; it is
A X simple to use C Philadelphia Experiment
B avoids central tendency and biases D Mule Spinning Department Experi-

ment
C ends up with predetermined rating
266. Who had given the conceptual, human
figures
and technical skills concept of managerial
D an ongoing basis evaluation skills?
29
Do you know?
A X Robert Katz A X Subjective

B Robert Blake B Objective
C Heinz Weihrich C Normative
D Henry Mintzberg D Positive

267. A managerial approach, focusing on im- 272. Job Evaluation tries to make a systematic
proving work methods, situation analysis comparison between
ER
and observation, known as
A Workers
A linking performance and pay
B X Jobs
D
B X scientific management movement
C Machines
C performance based system
G
D Departments
D low-performance work system 273. The contents of Job description involves

268. In career stage, when employees does
more of an explicit career planning is A Condition of work
A
called B Organisational location of the job
A X stabilization sub stage
H
C Job title
B trial sub stage
-C
C establishment stage 274. Which of the following is a method used

in group or organisational training needs
D exploration stage
N
assessment?
269. Benefit provided to an individual who
A Interviews
is unable to work, due to his or her own
YA
faults, regarded as B Rating scales

A optional insurance C Questionnaires
RA
B X unemployment insurance D X Consideration of current and pro-

C supplemental insurance jected changes
275. A company which produces raw materi-
D compensatory insurance als is an example of
A
270. The process of integrating the employees

A cost leadership
need is called
N
A Organisational planning B X vertical integration
B Career planning C horizontal integration
C Human Resource Planning D Geographic expansion

276. A stage, leaders create task forces to di-
D X Succession Planning agnose problem while carrying shared un-
271. Selection is ? derstanding, regarded as
30
Do you know?
A X unfreezing stage 281. Match the following
B moving stage List-I List -II

a. Fayol 1. Economy& Soci-
C refreezing stage
ety
D nonmoving stage b. Taylor 2. General& In-
dustrial Adminis-
277. Human relations approach of manage-
tration
ment is not associated with
ER
c. Weber 3. Principles of Or-
A X Abraham Maslow ganization
d. Mooney& Reil- 4. Shop Manage-
B Peter F. Drucker ley ment
D
C Elton Mayo
G
A A − 3, B − 4, C − 1, D − 2
D Herzberg
278. When a sender manipulates information B A − 1, B − 2, C − 3, D − 4

so that it will be seen more favourably by
C A − 4, B − 3, C − 2, D − 1
the receiver in communication, it is called
A X Filtering
A D X A − 2, B − 4, C − 1, D − 3
282. Financial payments, above and over a reg-
H
B Linguistic Trap ular base pay for employees are called
C Emotional Appeal
-C
A ethnocentric allowances
D Selective Perception B mobility premiums
N
279. A practice used by different companies C hardship allowances

to reduce costs by transferring portions of
work to outside provider rather than com- D X Foreign Service premiums
YA
pleting it internally is termed as: 283. Non-citizen employees of a country in

A Planning which they are working is classified as
RA
A X expatriates
B Decentralization
B subordinates
C Restructuring
C coordinates
A
D X Outsourcing
280. Kind of union security, in which organi- D none of above
N
zations can hire current union members is 284. People who have conventional personal-
classified as ity often choose career of
A X closed shop A accountants
B union shop B bankers
C agency shop C credit managers
D preferential shop D X all of above
31
Do you know?
285. Kind of bargaining, in which both parties D X Selection, appraisal, rewards and
make every possible effort to negotiate and human resource development
communicate for an agreement, called 289. Stage in which a person sees progress in
A X good faith bargaining comparison of major goals and ambitions
is called
B distributive bargaining
A exploration stage
C descriptive bargaining
B growth stage
ER
D collective bargaining
C X midcareer crisis sub stage
286. Arrange the needs in the order given by
Abraham Maslow in his need hierarchy D maintenance stage
D
theory of motivation. 290. ‘competitive strategy’ includes
G
I. Esteem need A cost leadership
II. Self-actualization need

B differentiation
III. Physiological need
IV. Safety needs C horizontal integration
V. Social needs
A
D X both A and B
H
291. Each department of company helps in
A IV, I, III, II, V
achieving company goals is referred as
-C
B X III, IV, V, I, II
A Corporate strategy
C I, IV, III, II, V
B Competitive strategy
N
D III, V, IV, I, II
C X Functional strategy
287. Performance management distinct fea-
YA
ture is D Both A and B

A continuous evaluating 292. Principle of direct contact, reciprocal re-
lationships and principle of continuity as
RA
B X continuous re-evaluating principles of coordination are advanced by

C never evaluating performances A Henry Fayol
D evaluating for salary purposes B Luther Gullick

A
288. The Michigan Model emphasis the fol-

C Havold Koontz
N
lowing functions and their inter-relates.

D X Mary Parker Follette
A Selection, recruitment, induction and
promotions 293. Gaining market share by offering same
products as of competitors in same market,
B Appraisal, rewards, promotions and considered as
retention
A competitive strategy
C Selection, recruitment, rewards and
promotion B X corporate level strategy
32
Do you know?
C functional strategy A X HR Strategies
D none of above B HR Competencies
294. Factor comparison method is used as a
C Both (A) and (B)
technique of
A Job Analysis D None of the above
299. Teaching of current employees with skills
B X Job Evaluation
ER
needed to perform effectively on job is
C Job Design
A X training
D None of the above
D
B negligent training
295. Which of the variables is not used by mar-
keters for demographic segmentation? C both A and B
G
A Age D learning

B Income 300. Self perceived talents, motives and values
that influence career of an individual are
A
C Gender known as
D X Poverty
H A Career aims
296. Which of the following is correct about
sustainable development? B Career plans
-C
A It aims at continuous development C X Career anchors

N
B It deals with regular growth of social D None of the above

interest
301. People who are ‘public relations execu-
YA
C X It meets the needs of present with- tives’ are best classified as

out hurting future generations
A X enterprising orientation
D It develops employees for growth of
RA
business B investigative orientation

297. A broad, general and written statement of C social orientation
a specific job based on the findings of an
analysis is called as D conventional orientation
A
A Specific Job Design 302. Types of ‘diversification’ are

N
B Job Identification A X2
C X Specific Particular Analysis B 3
D Job Description C 4
298. HR professional should apply risk man-
D 5
agement techniques to the different as-
pects of 303. Types of available union securities are
33
Do you know?
A preferential shop 308. Which of the following is not a principle

under the “Hot Stove Rule” of Douglas Mc
B agency shop Gregor?
C closed shop A Advance Warning
D X all of above B Impersonality and Impartiality
304. Validity test for applicants for a specific C Consistency
job is called
ER
D X Opportunity to defend
A concurrent validation
309. A company’s HR team is responsible for
B X predictive validation
D
A training of supervisors
C criterion validity
B monitor the appraisal system affectiv-
G
D content validity ity

305. ‘job rotation’ means C training the employees
A redesigning jobs of workers D X all of above
A
B assigning additional activities to 310. Specific procedure according to which
‘employees of company has legal rights to
H
workers
take part in policy designing’ is classified
C X moving workers from one job to the as
-C
other
A sub-determination
D none of above
B sub-ordination
N
306. All aspects of the merger need

C co-ordination
A Controlling
YA
D X codetermination
B Delegating
311. Package of salary, incentives and fringe
C Staffing benefits designed in a way to motivate em-
RA
ployees is known as
D X Managing
A HR strategy
307. Why are employers interested in em-
ployee engagement?
A
A To encourage employees to trust their C X aligned reward strategy
N
manager
D aligned compensating strategy
B To make a quick profit
312. The whole process of conducting a 360 -
C To make employees work harder for Degree Feedback process in any Organisa-
less tion could last about
D X Because engaged employees are A X 1.5 to 3 months
more motivated and prepared to give their
best to make the firm succeed B 3 to 6 months
34
Do you know?
C 6 to 9 months 318. Measure of ‘cost effectiveness’ among
employees is part of
D 9 to 12 months
A HRD culture
313. ‘market leadership’ can be best classified
as B X Business linkage score
A Potential opportunities C HRD competence score
B Potential Threats D HRD system maturity score
ER
C X Potential Strengths 319. First step in training process is
A X need analysis
D Potential Weaknesses
D
314. People having ‘social work’ as their ca- B instructional design
reers are classified as
G
C implement
D evaluate

B investigative orientation 320. An interview, in which you discuss per-
son’s career plans and plan professional
A
C X social orientation
development, it is said to be
D artistic orientation A Xa satisfactory-promotable inter-
H
315. Defining your business means stating view
-C
A X detail of your market offering B a satisfactory-not promotable inter-
view
B profit figures C an unsatisfactory-correctable inter-
N
C personnel plan view

D an unsatisfactory-uncorrectable in-
YA
D all of above terview

316. ‘culture change’ is an example of 321. Arrange the following steps of training
procedure in proper sequence
RA
I. Preparing the trainee

B techno structural interventions
II. Preparing the instructor
C X strategic intervention III. Presenting the operation
A
D HRM interventions IV. Getting ready to teach

V. Tryout the trainee’s performance
N
317. Process of reducing number of employed

people in a firm is classified as VI. Follow up
A layoffs A I, II, III, IV, V, VI
B X downsizing B X II, I, IV, III, V, VI
C mergers C VI, V, IV, III, I, II
D acquisitions D I, IV, III, V, II, VI
35
Do you know?
322. An interview, in which you ask about a 326. Situation; when parties in negotiations
candidate’s behavior in a certain given sit- are not able to settle negotiations further,
uation is classified as
A X situational interview A X impasse
B situational test B intervention
C behavioral tests C arbitration
ER
D job related questions D mediation
323. The following is the right process of train- 327. If there is no expectancy, instrumentality
ing: and valence then there will be
D
A extrinsic rewards
A Instructional design, validation, need
G
analysis, implementation and evaluation B intrinsic rewards
B Instructional design, need analysis,

C X motivation
implementation, validation and evalua-
tion D detraction
validation, implementation and evalua- A

C X Need analysis, instructional design, 328. When planning for employment require-
ments, what must be forecasted?
H
tion A Sales desired
-C
D Need analysis, validation, instruc- B Production Scheduled
tional design, implementation and evalu-
ation C Inventory
N
324. In corporation orientation, management D X Personnel needs

style and evaluation criteria of home coun-
YA
try is superior to anything that host coun- 329. People in profession of carpenters can be
try offers, known as best classified as
A X realistic
A polycentric
RA
B non social
B geocentric
C investigative
C X ethnocentric
A
D non realistic
D expat-centric
330. Who is associated with the ‘illumina-
N
325. People; having social personality type of- tion experiment’ of the Hawthorne Exper-
ten choose careers as iment?
A auto sales dealers A Elton Mayo
B school administrators B X George A. Pennock
C lawyers C F. J. Roethlisberger
D X both A and B D None of the above
36
Do you know?
331. When team-building can be attempted by D line manager
creating artificial teams in which people 336. Strategic management process usually
get opportunity to experiment and learn consists of steps.
from their behaviour in a less threatening
context, it is based on: A Four
A Team Role Approach B X Five

B X Simulation Approach C Six
ER
C Action Research Approach D Seven
337. Productivity means
D Behaviour Modification Approach
A An act of increasing the knowledge
D
332. HR Department maintains records
and skill of an employee for doing a par-
A X Employee ticular job.
G
B Sales B Using the minimum amount of re-

sources need to produce goods and ser-
C Production vices.
A
D Inventory C X One’s skill abilities in meeting the
333. Lump sum payments given to employees, needs of the job which one is holding cur-
H
who move from one assignment to another rently.
are classified as D The ratio of an organisation’s output
-C
A ethnocentric allowances to its inputs.
338. The objectives of HRM are categorized as
B X mobility premiums ?
N
C hardship allowances A Personal objectives

YA
D Foreign Service premiums B Functional objectives

334. Performance development plan is set for C Organisational and social objectives
the employee by his immediate boss.
RA

A Employer
339. Top managers’ salaries traditionally de-
B Department Head pend upon
A company size
A
C X Immediate boss
D Any of the above B company performance
N
335. In a career development, offering and dis- C company internal equity

cussing variety of paths for career develop-
ment, included D X both A and B
340. Who has started that “Collective bargain-
A individual role ing is essentially a process in which em-
B manager role ployees act as a group in seeking to shape
conditions and relationships in their em-
C X employer role ployment
37
Do you know?
A X Dale Yoder A X supervisor and subordinates
B R. F. Hoxie
B top management
C L. G. Reynolds
D J. F. Richardson C departmental managers

341. The best hiring occurs when the goals of
ER
which of the following should consistent to D all of above
each other?
A HR managers, Finance managers
346. What may be called the starting points of
D
B Head office, Brand the Human Relations theory?
G
C X Organisation, individual
A X Hawthorne experiment

D Lower managers, Top managers
342. ‘process consultation’ is an example of B Herzberg’s work on motivation
A X human process intervention

A
C Administrative principles of Henry
H
B techno structural interventions Fayol.
-C
D Herbert Simon’s work on decision
D HRM interventions making
N
343. A pay grade is comprised of

347. Formulating and executing HR systems
YA
A X jobs of equal difficulty

that produce employee competencies and
B jobs of equal pay behaviors needed to achieve the com-
pany’s strategic aims is (are):
RA
C jobs of equal incentives
D jobs of equal skills A X Strategic HR Management

344. The following is (are) the objective(s) of
A
inspection. B Strategy execution

A Quality product
N
C HR strategies
B Defect free products
C Customer satisfaction D Strategic implementation

345. In management by objectives, goals are 348. Match the following Question Correct op-
set by tion
38
Do you know?
A. The monitoring 1. The firm identi- A X the exploration stage
stage fies and confirms
the overall busi- B trial sub stage
ness direction.
B.The clarification 2. Investment on
stage the human capi- D maintenance stage
tal and the value
352. Employees ‘career hazards’ are dealt in
placed by employ-
ER
ees on this invest- A coaching
ment.
C. The assessment 3. The firm checks B X mentoring
stage the new system
D
C career management
against strategy.
D. The design 4. The firm plans D career development
G
stage the proposed
353. Re-designing a business process, in get-
changes into
ting more efficient and effective results,

practice.
known as
A
A redesigning jobs of workers
The correct order is
X A − 3, B − 1, C − 2, D − 4 B assigning additional activities to
A
H
workers
B A − 3, B − 1, C − 4, D − 2 C moving workers from one job to the
-C
C A − 1, B − 3, C − 2, D − 4 other
D X reengineering
D A − 3, B − 2, C − 1, D − 4
N
354. In traditional focus, ratings or rewards

349. Helping retirees and preparing them for
are part of
retirement is an aim of
YA
A phased retirement A training and development
B X preretirement counseling B X performance appraisal

RA
C honoring experience C recruiting and placement
D modifying selection procedure D human resource planning

350. .... are authorized to direct the work of 355. Employee’s general belief that their or-
A
subordinates. ganisation values their contribution and

cares about their well - being is called
N
A X Line managers
A Behaviour
B Staff managers
B Workplace misbehaviour
C Leaders
C Organizational behaviour
D Advisory board members
351. Stage when a person seriously explores D X Perceived organizational support
occupational alternatives is called 356. Work design is an example of
39
Do you know?
A human process intervention A Power
B X techno structural interventions B Influence

C strategic intervention C X Authority
D HRM interventions D Command
357. Personal qualities and traits required for
job is stated in 361. Through test measuring for Checking
ER
what we intended to know, is
A job descriptions
A X test validity
B job analysis
B criterion validity
D
C X job specifications
C content validity
G
D Both A and C
358. Strategic thinking is a process. D reliability

A Short term 362. Which of the following bargaining is
based on workers’ contribution to produc-
A
B Long term tivity?
C X Continuous
H
A Coalition Bargaining
D All of the above B Concession Bargaining
-C
359. The critical role of the SHRM Application
Tool is to: ? C X Productivity Bargaining
N
A Outline techniques, frameworks, and D None of the above

six steps that must be followed to effec-
tively implement change in an organisa- 363. Disadvantage of ‘BARS’ appraisal system
YA
tion. is
B X Develop a better strategic manage- A halo effect

ment process to deal with the dynamic
RA
changing environment today’s organisa- B bias

tions face.
C central tendency
C Identify and assess a narrow group of
D X difficult to develop
A
actions and plan how the organisation can

overcome resistance to change. 364. Induction is viewed as
N
D identify if the organisation ‘has A Feel at home

enough staff, if the staff heed training, if
the compensation practices are appropri- B Belongingness
ate, and if jobs are designed correctly
360. Which of the following force makes an in- C Socializing process
dividual eligible to make decisions, give
D X All the above
orders& directing work activities of oth-
ers? 365. ’corporate strategy’ includes
40
Do you know?
A Consolidation 370. ‘rate of return on investment’ is classified
as
B Geographic expansion
A X long-term shareholder value
C Differentiation
B calculating stock value
D X Both A and B
C calculating return on investment
366. The industrial Disputes Act 1947 pro-
vides the following industrial relations D calculating working capital
ER
machinery for resolution of conflicts ex- 371. Performance management includes
cept
A X daily and weekly interactions
A Concelation
D
B meeting semiannually
B Arbitration
G
C yearly meetings
C X Negotiations
D never having meeting with subordi-

D Adjudiation nates
367. In which company ‘Six Sigma’ was first 372. Who had advocated the systems ap-
experimented?
A
proach model?
H
A Talcott Parsons
A Toyota
B X John T. Dunlop
B X Motorola
-C
C Herbert A. Spencer
C Sony
D Charles A. Spaulding
N
D Ford
373. The principle of organisation that no em-
368. Which of these activities are not included ployee should report to more than one su-
YA
in the scope of human resource manage- perior is called

ment?
A Scalar principle
A Job analysis and design
RA
B Span of control
B Motivation and communication
C X Unity of command
C Safety and health
D Unity of direction
A
D X Organizational structure and de-

374. A Business Organization deals with pro-
sign
N
duct/service and has relationship with

369. HR managers play vital role in ? stakeholder which is being considered a
part of ‘management discipline’ is known
A X Setting production targets as
B Formulating strategies A Maximisation of Wealth
C Publishing financial statements B X Business Ethics
D Preparing reports to shareholders C Relationship Management
41
Do you know?
D Optimisation of Profits B The classification of characteristics of

personnel in an organisation, in addition
375. Management Functions of Personnel
to counting their number
Management includes
C X The classification of characteristics
A Controlling
of managers’ qualities in addition to their
B Personnel Organisation number
D The classification of characteristic fea-
C Personnel Planning
ER
tures of functions for inventory in addition
to the total number of functions
380. What is meant by the term ’management
376. Next step after ‘defining current business’ by objectives’?
D
is to
A System of giving the authority to
A X external and internal audit
G
carry out certain jobs by those lower down
B Formulating a new direction the management hierarchy

B The system of management that is
C Formulating strategies
based on bringing together experts into a
A
D Implement the strategies team
C X The setting of objectives to bring
H
377. Justice and fairness of a result of a deci-
sion is often classified as about the achievement of the corporate
goals
-C
A descriptive justice
D The control of the Organisation by
B procedural justice those in the ’head office’
N
381. Quality and timeliness of work is classi-

C X distributive justice fied as
YA
D severance justice A X “what you are measuring”

378. Which of the following is closely associ- B “how you are measuring”
ated with strategic human resource man-
RA
agement? C “what are the set standards”
A Inefficient utilisation of human re- D “the rules of performance appraisals”

sources
A
B Not attracting the best human re- 382. Who has advanced the Bottom of the
sources Pyramid concept?
N
C Providing Superficial training A X C.K. Prahlad
B Peter Drucker
D X Providing Best training methods
379. Manpower inventory involves C Garry Dessler
A The classification of the inventory of D Michael Porter

workers in an organisation in addition to 383. ‘employ’s wellness responsibility is an ex-
the qualities ample of
42
Do you know?
A human process intervention A Job design
B techno structural interventions B Job ranking

C strategic intervention C X Job analysis
D X HRM interventions D Any of the above
384. Job identification is one of the compo-
389. Which of the following is a key HR role as
nents of ?
defined by Ulrich et al (2009)?
ER
A job specification
A Personnel administrator
B job design
B X Business ally
D
C X job description
C Payroll advisor
G
D job evaluation
385. Who coined the term ‘informal sector’? D Organisational geographer

A Keith Davis 390. In a big five models, ‘openness to experi-
ence’ is tendency to be
A
B Amartya Sen
A X imaginative
C Mahabub Ul Haq
H
B assertive
D X Keith Hart
-C
386. Which of the following is a Matrix Orga- C achievement
nization? D autonomous
A When projects are geographically
N
391. A test’s validity can be demonstrated in

dispersed
A X Two ways
YA
B When project structure is indepen-

dently created B Three ways
C When bureaucratic structure is made
C Four ways
RA
less hierarchical
D X When project structure is superim- D Five ways
posed on bureaucratic structure 392. Term ‘job enlargement’ means
387. Which of the following term best repre-
A
sents the individuals who have interests in A redesigning jobs for workers
an Organisation and are influenced by it?
N
B X assigning additional activities for

A Workforce workers
B X Stakeholders C moving workers from one job to the

other
C Customers
D none of above
D Stockholders 393. Plan which is firstly discussed in business
388. Basis of Job Evaluation is plan is mostly
43
Do you know?
A X marketing plan A Financing project marketing related

programming
B financial plan
B setting employment standards and
C personnel plan policies
D production plan C X linking human resources with

strategic objectives to improve perfor-
394. Strategy employers follow to vacate a po- mance
ER
sition where employee is no longer needed
is included in D Project planning
A promotions 399. How can high potential employees be de-

veloped for future positions?
D
B X transfers
A X internal training
G
C reality shock B Increasing pal skill

D formal training C Managing employee
395. Once a firm has a pool of applicants, the
D Allowing them to do further studies
A
first step in Pre-screening is the ?
400. Assisting managers in HR functions of
A in-person interview
H
management, known as
B on-site visit A line manager

-C
C X application form B First line supervisor
C X staff manager
N
D telephone interview
396. Types in which benefits are classified are D all of above
YA
A insurance benefits 401. Which one of the following statements is

wrong about OD?
B pay for time not worked
A It is a diagnostic process
RA
C retirement benefits B X It is a punitive mechanism

D X all of above C It is a value driven mechanism
A
397. ‘job grading’ is another name of

D It is an intervention mechanism
A point method
N
402. Which of the following is a reason for

supporting a wider span of control?
B X job classification
A To reduce a process of delaying
C alternative ranking method
B To reduce opportunities for delega-
D aligned reward strategy tions
398. Strategic human resource management C To have tighter control within the or-
involves ganisation
44
Do you know?
D X To increase contact between man- 408. Business plans designed to achieve the or-
agers and employees ganizational objectives is called
403. Which one of the following is not a char-
A Human Resource Planning
acteristic feature of Indian labour force?
A Lack of mobility B Human Resource Forecasting
B X Homogeneous in nature C X Strategic plan
ER
C Low degree of unionization rate
D Corporate Development Plan
D High rate of absenteeism and labour
409. Which of the following is a process of sys-
turnover
tematically identifying, assessing and de-
D
404. Straight commission plan pay salespeo- veloping organisational leadership to en-
ple for their hance performance?
G
A X results
A Career planning

B experience
B X Succession planning
C skills
D knowledge
A
C Manpower planning
H
405. The right sequence of steps in Kurt D Human Resource planning
Lewin’s change procedure is
410. People who are attracted to career, involv-
-C
A Unfreezing - Freezing - Moving ing expression of emotions belongs to per-
sonality type of
B Moving - Unfreezing - Freezing
N
C Freezing - Moving - Unfreezing A X enterprising orientation

YA
D X Unfreezing - Moving - Freezing B investigative orientation

406. Consistency of obtained scores in a test is
measured by C social orientation
RA
A test validity D conventional orientation
B criterion validity 411. First step in management by objectives is

to
C content validity
A
A set departmental goals

D X reliability
N
407. ‘moving stage’ in Lewin’s organizational B X set organizational goals

change process considers
C set individual goals
A mobilize commitment
D discuss departmental goals
B X consolidation of gains
412. Aligning and evaluating employee’s per-
C monitoring and assessing programs
formance with company’s set goals is
D reinforcement of new programs called
45
Do you know?
A appraisal management A X Labour needs to be treated as assets

to be invested in.
B X performance management
B Employees are a cost which should be
C hierarchy of management minimized.
D off-the-job training C A lack of mutuality existing between
employee and employer
413. ‘psychological counseling’ is an example
of D A disregard for unlocking discre-
ER
A phased retirement tionary effort
417. A job design is ?
B X preretirement counseling
D
A the design involving maximum ac-
C honoring experience ceptable job design qualities to perform a
G
job
414. Arrange different phases of Hawthorne B X the division of total task to be per-

experiments in their right sequence: formed into manageable and efficient units
C a systematic way of designing and de-
A
I. Relay assembly test room experi-
ments termination of the worth of a job
H
II. Bank wiring observation test D none of the above
III. Illumination experiment 418. ‘B.F Skinner’ proposed motivation model
-C
IV. Personal counselling named as
V. Mass interviewing programme A behavior modification

N
B behavior reinforcement
A I, II, III, IV, V
YA
C behavior reshaping
B X III, I, V, II, IV
D X Both A and B
C III, II, V, I, IV
419. Reduced responsibilities of senior em-
RA
D V, IV, III, II, I ployees on same job is

415. Which of the following principles of man- A X phased retirement
agement was not given by Fayol?
B flexible work
A
A X Standardisation
C honoring experience
N
B Unity of direction
C Stability of tenure
420. The Government of India introduced
D Subordination of individual interest “The Workers Participation in Manage-
to common interest ment”, Bill in Parliament in
416. What are the ideas underpinning ‘soft, A 1983
commitment’ or ‘high-road’ HRM prac-
tices? B 1988
46
Do you know?
C X 1990 426. Qualitative or quantitative information
for maintaining or changing performance
D 1981 is part of
421. Procedure of ranking jobs or grouping in
clusters is included in A X performance feedback
A getting job information B performance appraisal
B combining ratings C appraisal system
ER
C ranking jobs D appraisal feedback
D X selecting and grouping jobs 427. Form of misconduct, which basically

refers to rebelliousness or disobedience is
D
422. Organisational factors affecting job de- classified as
sign are
A misconduct
G
A X Workforce and cultural factors
B lack of qualifications

B Employee availability and abilities
C unsatisfactory satisfaction
C Ergonomics and cultural factors
A
D X insubordination
D Feedback and diversity factors
428. An employee training and confidence
H
423. Mentoring is very useful when mentors building is best classified as
works for
A extrinsic rewards
-C
A X same department
B intrinsic rewards
B different department
N
C de-expectancy
C informal training
D X expectancy
YA
D formal training
424. If a person finds imbalance between his 429. Stage in which person focuses on main-
services and paid salary taining established position is called
RA
A X tension is created A exploration stage
B person is more motivated B growth stage
C person is less motivated C midcareer crisis sub stage

A
D person is never motivated D X maintenance stage

N
425. Engineers and scientists analytical job’s 430. Jobs pay rates on basis of each individual
needs performance is called
A creativity A X individual equity

B problem solving B pay rate equity
C training C collective equity
D X Both A and B D procedural equity
47
Do you know?
431. Main key in supervisory skills is A S.R. Udpa

A coaching B Eric Berne
B mentoring C Udai Pareek
C appraisal performance D X Christopher C. Longdell

437. During which of the following stage, the
D X both A and B firm plans the proposed changes into prac-
ER
432. Counseling with employees before retire- tice.
ment for second careers outside firm is an
A Clarification
example of
B Monitoring
D
A phased retirement
C Assessment
G
D X Design
438. Workflow detailed picture is called

D modifying selection procedure A organization chart
A
433. Determining duties and characteristics of
positions in staffing, known as B X process chart
H
A job descriptions C process management
D production unit
-C
B X job analysis
439. Which personnel association uses the
C job specifications idea of bundles of integral HRM practices?
N
D both A and C A European association for personnel

434. ‘qualitative methods of evaluation’ does management
YA
not include B U.S office of personnel management

A point method C X Chartered Institute of personnel&
development
RA
B factor comparison method

D Association of personnel Service Or-
C graphical evaluation
ganisations
D X none of above 440. Why do companies use external job
A
435. Wages and salaries are included in searches instead of internal searches?
A Legal requirements
N
A X direct financial payments

B It is less expensive
B indirect financial payments
C X Companies can add new talent,
C compensations new ideas to the organization
D counseling D Orientation time is reduced
436. The case study method of OD was devel- 441. Coordination of workforce assessment
oped by and development is futile part of
48
Do you know?
A phased retirement 446. Which of the following is not a part of dis-
ciplinary action?
B preretirement counseling
A X Transfer
B Warning
442. Changing process in which change is for- C Discharge
mulated and implemented by employees is D Suspension
ER
called
447. The three phases of recruitment process
A X organizational development are
D
B organizational change A X Planning, Implementing, Evaluat-
ing
C Lewin change process
G
B Planning, Implementing, Screening
D Maslow’s change hierarchy

443. The process of choosing individuals who C Planning, Implementing, Enrichment
have re1evant qualifications to fill existing D Planning, Screening, Evaluating
A
or projected job openings is
448. People that are attracted to occupation of
A Screening process
H
biologist is best classified as
B X Selection process A realistic orientation
-C
C Interview process B X investigative orientation

D Pre-screening process C social orientation
N
444. One of organizational development cate-

gory is
YA
449. Ranging and grading salary into just few

A X techno structural levels is called
B mobilize commitment A X broad banding
RA
C consolidation of gains B less branding
D monitoring and assessing programs C competency model

A
445. Which of the following organizations co-

D skill based pay model
ordinates and controls the working of vol-
N
untary welfare agencies in India? 450. In growing organization, specialized staff

is needed by
A ESI Corporation
A X Line manager
B EPF Organisation
B HR manager
C X Central Social Welfare Board
C Staff manager
D Chief Labour Commissioner (Cen-
tral) D all of above
49
Do you know?
451. Why does the Resource-based view of C appraisal manager

SHRM represent a paradigm shift in
SHRM thinking? D professional training
A X Because it focuses on the internal 455. The system of ranking jobs in a firm on
human resources of the business as a the basis of the relevant characteristics, du-
source of sustainable competitive advan- ties, and responsibilities is known as
tage
A X Job evaluation
ER
B Because it advocates tight vertical in-
tegration between the organisation’s busi- B Job design
ness strategy and human resource strategy.
C Job specification
D
C Because it relies on a set of high-
commitment HR practices to deliver sus- D Job description
G
tainable competitive advantage. 456. Which of the following is a disadvantage
D Because it focuses on the external of using an executive recruiter?

context of the business
A many contacts in field
452. The emotional part of an attitude is called
A
B adept at contacting candidates who
are not on the job market
H
A Attitude
C X unfamiliar with company percep-
B X Affective component
-C
tions of ideal candidate
C Behavioural component D ability to keep identity of firm confi-
dential
N
D All of the above

453. Arrange the following in order: 457. Which of the following HR activities
may be outsourced to specialist service
YA
i) Promotion providers?
ii) Performance appraisal
I. administration of pension plans
iii) Recruitment
RA
II. employee assistance/ counseling

iv) Training and Development
plans
A X (iii), (iv), (ii),(i) III. retirement planning
A
B (ii), (iii), (i), (iv) IV. background checks

N
C (i), (ii), (iii), (iv) A I, II& III

D (ii), (iv), (iii), (i)
B I, II& IV
454. Professional competence and consistency
is exhibited by C II, III& IV
A X effective mentors D X I, II, III& IV

B performance manager 458. QWL movement was spearheaded by
50
Do you know?
A D. Harnett and L. Cummings 463. Job changes in an existing job, in same
firm for retirement aged employees is an
B C.A. Barlett and S. Ghoshal example of
C Ronen Simcha and Oded Shankar A X phased retirement
D X Eric Tryst, Fred Enery, Eina B preretirement counseling
Thorsrud
459. In recent years, job title and tenure is re-
ER
placed by D modifying selection procedure
464. Providing employees with basic back-
A X employee performance and compe- ground information about the firms is
tencies
D
A Education
B company growth and market share
G
B X Employee Orientation
C employee skills and creativity
C Colleges and universities

D pay for knowledge
D Required by law
460. Which one of the following is not time
A
465. In career development, providing perfor-
based incentive plan?
mance feedback which is career oriented is
H
A Halsey Plan part of
B X Merrick Plan A individual’s role

-C
B manager’s role
C Rowan Plan
C X employer’s role
N
D Emerson Plan
461. Which of the following is not a method of D line manager
YA
social security? 466. The actual achievements compared with

the objectives of the job is
A X Social Action
A X Job performance
RA
B Social Insurance
B Job evaluation
C Social Assistance
C Job description
D Mutual Assistance
A
D None of the above

462. Which of the following term is used to 467. Introduction of new or current trends for
N
identify, “what the job holder does”? “how optimal ‘HR’ utilization is part of
it is done”?& “why it is done”?
A Coordinative function
A Job specification
B X Staff function
B Job evaluation
C Line function
C X Job description
D all of above
D Job title 468. Bonuses are part of
51
Do you know?
A X direct financial payments 473. In performance management, main fea-

ture of performance management is to
B payroll
A increase salary
C counseling
B planning incentives
D indirect financial payments
C X comparing performance with goals
469. The famous definition of ‘personality’ as
“the dynamic organization within the in- D comparing sales figures from last
ER
dividual of those psychological systems year
that determine his unique adjustments to 474. ‘unfreezing stage’ in Lewin organiza-
his environment” - is given by tional change process, considered as
D
A X Gordon Allport A X mobilize commitment
G
B James Watson B consolidation of gains
N
C monitoring and assessing programs

C Sigmund Freud
D Theodore T. Herbert D creating guiding coalition
A
475. The expertise of human resource de-
470. Commitment strategy is inherently
partments became indispensable with the
H
A Short term
A introduction of employment laws
B X Long term
-C
B passing of equal employment laws

C Continuous
C increase of women in the workforce
N
D None of the above

471. Which of the following has not been pro- D X both A and B
YA
vided under the Code of Discipline? 476. The best medium to reach a ’large audi-
ence for the process of recruitment is
A Grievance Procedure
A Casual applicants
RA
B Unfair Labour Practices

B X Advertising
C X Multinational Companies
C Employee referrals
D Recognition of Trade Unions
A
D Employment agencies
472. Process of arming employees of organiza- 477. The business side of the process begins
N
tion with technology tools, to get jobs done with the strategic as the guiding
is called framework.
A X workplace flexibility A HR
B work hour flexibility B X Plan
C work week flexibility C Policy
D contributory flexibility D None of the above
52
Do you know?
478. Basic difference between piecework and D distributive code
standard hour plan is of
483. ‘Microsoft’ pays new programmers for
A X percent premium learning Windows particulars, classified
as
B proportion premium
A X pay plan based on knowledge
C fixed premium
B pay plan based on title of job
D variable premium
ER
479. In Lewin organization change process, in- C pay plan based on tenure
troduction of new attitudes and behaviors
D pay plan based on performance
is included in
D
A unfreezing stage 484. Compensations and reward packages are
designed for employees, must help com-
G
B X moving stage pany to achieve its
N
C refreezing stage

A mission
D nonmoving stage B vision
480. Employees join union when they
A C X strategic goals
H
A Are dissatisfied with certain aspects
of their jobs. D compensation strategy
-C
B Feel that they lack influence with 485. Which of the following is the meaning of
management to make the needed change. ‘Golden handshake’?
A It is a gift.
N
C Feel unionization as a solution to

their problems.
B It is a gratis.
YA
D X All the above

C X It is a bribe.
481. Crucial functions for company’s survival
is managed by D It is a compensation.
RA
A financial manager 486. The sequence of human resource devel-

opment activities according to Leonard
B staff manager
Nadler are
A
C X line manager A Training, development and educa-

D both A and B tion
N
482. Document that consists of all ethical stan- B X Training, education and develop-
dards that employer expects from employment
ees is classified as
C Education, training and development
A X ethics code
D Development, training and education
B descriptive code
C procedural code 487. HRD systems include
53
Do you know?
A Feedback and Performance coaching 492. Which of the following is not a type of
wage differentials?
B Potential Appraisal and Develop-
ment A X Social
C Performance Appraisal B Industrial
D X All of the above C Geographical
488. Which is not a Training Method?
D Occupational
ER
A Management Role Playing 493. Techniques which allow employer for
flexible labor stance is
B Workshop
D
A job classification
C Multiple Management
B job evaluation method
G
D X Recruitment Method
489. The number of people hired for a partic- C job ranking technique

ular job compared to the number of indi-
D X pay ranges
viduals in the applicant pool is often ex-
A
pressed as 494. Which of the following is not a regulative
type of labour legislation?
A Application ratio
H
A X Factories Act, 1948
B Recruitment ratio
-C
B Trade Unions Act, 1926
C X Selection ratio
C Industrial Disputes Act, 1947
D Employment ratio
N
D Industrial Employment (Standing

490. The concept of HRD scorecard was intro-
Orders) Act, 1946
duced in India by
YA
495. Which of the following aptly describes

A X T.V. Rao the role of line managers and staff advisors
namely HR professionals?
B UdaiPareek
RA
A X Staff advisors focus more on devel-

C ArunHonappa
oping HR programmes while line man-
D Rao and Pareek agers are more involved in the implemen-
tation of those programmes
A
491. A system of industrial relations where so-

cial and labour issues are discussed be- B Line managers are concerned more
N
tween trade unions and management at about develop.ing HR programmes

enterprise level is: whereas staff advisors are more involved
in implementing such programmes
A Social dialogue
C Staff advisors are solely responsible
B Tripartism for developing, implementing and evalu-
C X Bipartism ating the HR programmes while line man-
agers are not all involved in any matters
D None of the above concerning HR
54
Do you know?
D Line managers alone are responsible C monitoring performance metrics
for developing, implementing and evalu-
ating the HR programmes while staff ad- D X all of above
visors are not all involved in any matters 500. A problem occurs when supervisor might
concerning HR. rate all employees ‘high’ or ‘low’ is called
496. Score that measures how much business
goals are achieved by ‘HRD’ efforts is A X lenient/strict tendency
ER
A HRD culture B biasing tendency
B X Business linkage score C central tendency

C HRD competence score
D
D different tendencies
D HRD system maturity score 501. Ranking of all employees, measuring a
G
497. Which of the following human resource specific trait such as communicating is
practices can be useful in reducing work- measured in

ers’ compensation cost per employee? A graphic rating scale method
A
A safety training
B management by objectives
B disability management
H
C X alternation ranking method
C safety incentives
-C
D X all of the above
502. When Human Relations training is given
498. Read the following statements on HRD to managers the method adopted is:
N
need analysis. Identify the one which is

not true: A Role-play method
YA
A HRD needs can be identified at strate- B X Sensitivity Training

gic, organisational, operational, task and
person levels C In-Basket Exercise
RA
B HRD needs can be diagnostic, ana- D Managerial Grid Training

lytic, compliance oriented and proactive
503. Improving current and future manage-
C Task related KSA analysis and train- ment performance is called
ing need analysis are integral part of HRD
A
need analysis A job rotation

N
D X Competency mapping, perfor- B job training

mance appraisal and clarity of career paths
identify HRD needs at task level only C lifelong learning
499. ‘HCM’ talent management system in-
D X management development
cludes
A e-commerce integration 504. When company offers specific marketing,
which is not available by others is strategy
B online training of
55
Do you know?
A X focusers A secondary equity
B corporate strategy B collective equity
C vertical integration C primary equity

D all of above D X individual equity
505. Cultural Diversity explained by Greet 510. Employees that are to be retired in nearest
Hofstede has four components. Which of times are of
ER
the following is not a part of it?
A Generation X
A Individualism vs. Collectivism
B Generation Y
D
B Power Distance
C X Baby Boomers
G
C Uncertainty Avoidance
D none of above
D X Quality vs. Quantity of Life

511. Credit managers tend to be classified as
506. Which of the following functions of HRM personality oriented of
deals with ‘Collective Bargaining’?
A Staffing
A
A non-conventional
H
B X conventional
B Forecasting
C non artistic
-C
C Employee-assistance management
D realistic
D X Employee relations management
N
512. ‘refreezing stage’ considers

507. E-recruiting methods include ?
A internet job boards
YA
B career websites B consolidation of gains
C employer websites C creating guiding coalition

RA
D X all of the above D X reinforcement of new programs
508. Job analysis information can be collected 513. Which of the following is not a cross cul-
through tural theory of international HRM?
A
A Interviews A Halls Theory

N
B Questionnaires B X Jai B.P. Sinha’s Theory
C X Both A and B C Geert Hofstede’s Theory
D none of above D Cluckhohn-Strodthbeck’s Theory

509. Fairness of individual’s job pay rates in 514. A written statement of policies and prin-
comparison to employees within firm is in- ciples that guides the behavior of all em-
cluded in ployees is called
56
Do you know?
A X code of ethics A X Interviews
B word of ethics B questionnaires
C ethics/ dilemma C appraisal interview
D Training Manual D none of above
515. System which is usually based on infor-
520. The objectives of HRM are categorized as
mation technology, is
ER
A phased retirement A Personal objectives
B career management B Functional objectives
D
C X talent management C Organisational and social objectives
G
D modifying selection procedure D X All of the above
516. The process which best defines the locat- 521. Scope of the HRM includes

ing and, encouraging potential employees
to apply for jobs is A Retirement and separation of em-
A
ployees
A Human resource planning
B HR training and development
H
B Selection
C Industrial relations
C X Recruitment
-C

D Job Analysis
517. The focus of Human Resource Manage- 522. Which of the following training pro-
N
ment revolves around ? grammes is meant for a new employee?

YA
A Machine A X Induction training

B Motivation B Sensitivity training
C Money
RA
C In-basket exercise
D X Men D Apprenticeship training
518. According to Edwin Flippo, the first and
523. Recruitment is widely viewed as a pro-
immediate product of job analysis is
A
cess
A X The job description
A X Positive
N
B The job design

B Negative
C The job production
C Both Positive and Negative
D The job specification
D Unnecessary
519. A technique is used for obtaining infor-
mation from person orally and directly is 524. Competency-based-job-analysis means
called defining job in terms of
57
Do you know?
A measureable competency A V.V. Giri
B behavioral competency B X G.L. Nanda

C observable competency C Khandubhai Desai
D X all of above D P.A. Sangma
525. An employee’s salary paid for his skills
530. The three performance counseling phases
and knowledge is called
ER
are
A X competency based pay
A X Rapport building, Exploration, Ac-
B time based pay tion planning
D
C internship based salary B Support building, Exploration, Ac-
tion planning
G
D training based pay
C Rapport building, Explanation, Ac-
526. Dimension which measures competency

tion planning
of company’s top management to lower
level employees is D Rapport building, Exploration, Accu-
A HRD systems maturity score
A
rate planning
531. In arbitration, dispute parties no longer
H
B X HRD competence score accord with agreement, willing to change
C HRD culture existing agreement, known as
-C
D Employee linkage score A binding arbitration

527. Scope of the HRM includes
N
? B non-binding arbitration
A Retirement and separation of em- C X interest arbitration
YA
ployees
D rights arbitration
B HR training and development
532. Company seeking ethical standard must
Industrial relations
RA
C purport to
D X All of the above A Good Employee Relation
528. Employees involuntary separation from a
job for a certain time period, known as B Better Production Portfolio
A
A mergers C Economy of Scale

N
B acquisitions D X Public Disclosure and Publishing

C X layoffs 533. Among the best known trait approaches
to personality measurement - column A
D downsizing gives Traits and column B states the name
529. During whose tenure as a union labour of authority defining them. Match the cor-
minister, the code of Discipline was rect combination Column - A (Traits) Col-
adopted? umn - B (Author)
58
Do you know?
A X 20 + needs Murray 538. Recruitment is widely viewed as a
process?
B 16 traits Eysenck
A X Positive
C 3 traits Cattell
B Negative
D 5 traits Costa& Merree
C Both Positive and Negative
534. A is a company’s plan for how
it will balance its internal strengths and D Unnecessary
ER
weaknesses with external opportunities 539. Match List-I with List-II and select the
and threats in order to maintain a compet- correct answer using the codes given be-
itive advantage. low the lists:
D
A SWOT analysis List-I List-II
G
a. An ordinary I. Hierarchy The-
B mission statement
person does. want ory
to work on his own

C X strategy
b. An individual is II. Hygiene theory
D tactic willing to work on
535. HR Department maintains records.
Ahis own
c. Motivational III. X theory
H
A X Employee factors
d. Esteem Needs IV. Y theory
B Sales
-C
C Production A A − I, B − II, C − III, D − IV

N
D Inventory B A − III, B − IV, C − I, D − II

536. One of the dimensions included in the
YA
C A − I, B − IV, C − II, D − III

Harvard Model is
A HR outcomes interest D X A − III, B − IV, C − II, D − I
540. Need of food, water and shelter is classi-
RA
B X Behavioral interest fied as

C Stakeholders interest A psychological needs
D Performance interest B self-actualization

A
537. The role is to ensure the deserving C X physiological needs

N
managers should get appropriate opportu-

nities for job Rotation. D self-esteem needs
541. Which is the Principles of Human Rela-
A X Reviewer tions?
B Assessor A Principle of Work Recognition
C Administrator B Principle of Participation
D Employer C Principle of Motivation
59
Do you know?
D X All of the above 547. HRP stands for ?

542. The term “Grapevine Communication” is A Human resource project
related to
B X Human resource planning
A Formal Communication
C Human recruitment planning
B X Informal Communication
D Human recruitment procedure
C Written Communication
548. Advancements in position with increased
ER
D Vertical Communication responsibility is called
543. The main objects of Training Method is A X promotions
D
A X Introduction of New Technology B transfers
B To earn money
G
C reality shock
C To obtain property D formal training

D Accounting 549. Process which consists how and what po-
sitions are to be filled is called
A
544. ‘HR’ manager must be familiar with
A Employment planning
A Strategic planning
H
B Human resource planning
B Production department
-C
C Succession planning
C Marketing and finance
D X all of above
D X all of above
N
550. The method of collecting money for Cor-

545. Which of the following is not the act of
porate Social Responsibility (CSR) by rais-
Corporate Governance?
ing prices or following many other uneth-
YA
A Protecting the interest of sharehold- ical ways is often described as:

ers
A Reverse effect
B Protecting the interest of employees
RA
B X Reverse Robinhood effect

C X Fudging of Accounts
C Boomerang
D Paying Taxes to the Government
D Roosevelt effect
A
546. The following person has suggested the

new concept which takes into account vari- 551. The unstructured interview
N
ous key factors that will tell the overall per- A Infrequently conducted
formance of a job.
B Typically is unbiased
A X Elliot Jecques
C Typically is related to future
B Fred Luthas
D X Typically biased job performance
C Juran
552. Which are the factors by which the pro-
D None of the above cess of job design can be affected?
60
Do you know?
A Behavioural A Organization function
B Environmental B Staffing function
C Organisational C Control function
D X All of the above D X Direction function

553. Research and development managers are 558. Action learning is a training technique in
classified as which
ER
A X trainee is allowed to work full time
A conventional personality
analyzing and solving problems in other
B non-conventional personality departments.
D
C X investigative personality B trainee moves from department to
department to broaden experience.
G
D non investigative personality
C trainee is presented with written de-

554. ‘total quality management’ is an example scription of organizational problem.
of
D trainee is sent for formal training out-
A
A human process intervention side the organisation.
559. An automated end to end process of
H
managing and compensating employees is
C strategic intervention called
-C
D HRM interventions A phased retirement
555. Technique of drawing conclusions from a B preretirement counseling

N
candidate’s hand writing about future per-

formance in a role is
YA
A Astronomy D modifying selection procedure

560. Under training and development plan,
B Phrenology the form is to be prepared in form.
RA
C X Graphology A X Duplicate
D Physiognomy B Structured
A
556. Term ‘job enrichment’ means C Detailed

A X redesigning jobs for workers
N
D None of the above

B assigning additional activities to 561. The Principle of Equifinality operates
workers
A Within the internal environment
C moving workers from one job to the
other B X Within the external environment
D reforming and analyzing the job C Without environment

557. Effective supervision is an activity of D Hostile environment
61
Do you know?
562. Workers compensation, disability insur- C X Workers’ representation in the

ance, health and hospitalization costs are Board of Directors and allotment of equity
all types of to workers
A employment benefits D Unit Council
B unemployment benefits 567. A country in which headquarters of com-

pany are located are classified as
C X insurance benefits
A Third country nationals
ER
D optional benefits
B X home country nationals
563. The following are the factors which come
under ? Work planning? that is compo- C expatriates
D
nent systems of HRD
D subordinates
G
A Contextual analysis
568. Job descriptions are also called as ?
B Role analysis

A X Task oriented
C Performance appraisal
A
B Task analysis
C performance oriented
H
564. An informal employee-manager refers to
D Credit analysisSubmitted by: Sana
A X social recognition program
-C
Ullah Swabiwal
B performance feedback 569. Duties of ‘HR’ manager and staff func-
tions consist of
N
C non-financial awards
A X Assisting line manager
D financial awards
YA
565. ‘Kakinada Experiment’ on achievement B Implementing the policies

motivation was conducted in
C Directing the tasks of people
A Uttar Pradesh
RA
D all of above
B Jammu& Kashmir
570. A category, testing learned skills and
C X Andhra Pradesh principles, known as
A
D Gujarat A measuring reaction

N
566. Which of the following form for improv- B X measuring learning

ing workers participation in management
was included in the recommendations of C measuring behavior
the Justice Rajinder Sachar Committee re-
port? D measuring results
A Works Committee 571. People who are attracted to career, involv-

ing verbal activities rather than physical
B Joint Management Council activities are classified as
62
Do you know?
A X enterprising oriented A X Exit interview
B investigation oriented B Feedback interview
C social orientation C Convincing interview
D conventional orientation D Directed interview
572. An “Assessment Centre” is 576. Manager who can only issue orders in his
A A place own department
ER
A Line managers
B A technique
B X Staff managers
C X Both (A) and (B)
D
C HR managers
D None of the above
G
573. The statement which best describes the D all of above
function of Human Resources Planning is 577. Which is the scope of HRM as per Dale

A An integrated set of processes, pro- Yoder and Robert?
grams and systems in an Organisation that A Training
A
focuses on maximizing employee contri-
bution in order to achieve Organisational B Collective Bargaining
H
success C Departmental Administration
B X The’ process of ensuring that peo-
-C
ple required running the company are be- D X All of the above
ing used as effectively as possible espe- 578. The following is not a job evaluation
cially in fulfilling developmental needs method.
N
in order to accomplish the organisation’s A Factor comparison method

goals
YA
B Point Method
C The formal process of familiarizing
new employees with the Organisation, C Ranking method
new job, work units and culture values, be-
RA
liefs and accepted behavior. D X Assessment method

579. Companies may use a(n) to pro-
D The process of effectively and effi- vide employees with a single access point
ciently managing your assets. or gateway on a company’s intranet to all
A
574. In career development, establishing self- human resource information.

career goals is included in
A database
N
A X an individual role
B X HR portal
B a managerial role
C data warehouse
C an employer role
D URL
D a line manager’s role 580. The organization’s must be con-
575. An interview conducted at the time of an ducive to productivity and quality im-
employee leaving the organisation is called provement.
63
Do you know?
A X Culture A training and development
B Development B performance appraisal
C Policy C recruiting and placement
D Environment D X compensation and benefits

581. ‘Coaching of employees’ does not include 586. Under which of the following authority,
an HR manager took the decision to pro-
ER
A planning
vide training to its employees regarding
B preparation the operations of newly installed machine?
A Staff
D
C follow-up
D X compensating employees B X Functional
G
582. In this technique, personnel specialists C Line
and operating managers prepare lists of

statements of very effective and very inef- D Implied
fective behavior for an employee. 587. Counseling employees for second careers
A X Critical incident technique
A
inside firm is an example of
H
A phased retirement
B Forced choice
-C
C Essay evaluation
D Management by Objective
N
583. Which of the following statement repre-

sents ’effectiveness’? 588. The one of the following is the best reason
for the reduced use of written tests is
YA
A Achieve most output in less time

A They are hard to construct
B Achieve mass production
B X They are difficult to validate
RA
C Achieve most output with least input

C They are expensive to administrative
D X Achieve Organisational goals
584. First step in ‘Job ranking’ evaluation D They give very little information
A
method is to 589. Which of the following strategies requires

A X obtain job information a company to concentrate its efforts in
N
one or more narrow segments instead of a

B select and group jobs broad based strategy?
C select compensable factors A Cost-Leadership strategy
D rank jobs B Differentiation strategy

585. In career development focus, compensa- C X Focus strategy
tions planned for non-job related activities
is part of D None of the above
64
Do you know?
590. One of the following is not included in job D X Involves giving employees work
descriptions: with a greater degree of responsibility and
autonomy
A Duties
595. Time and Motion Study was propounded
B Job title by
C Location A Elton Mayo
D X Penal actions
ER
B Henry Gnatt
591. Job analysis is must for employees
C X Frank B. Gilberth
A training
D
D Louis D. Brandies
596. Job schedules in which employees can
G
C compensations work for fewer days, but, for longer time
in each day are classified as
N
D X all of above

592. The multiple-input approach to perfor- A deferred work week
A
mance feedback is sometimes called
degree assessment. B X compressed work week
H
A 90 C flexible work week
B 180
-C
D stable work week
C 270 597. A trade union is an organisation of
N
D X 360 A X Worker who have banded together

593. ‘Patents’ can be best classified as to achieve common goals in key areas such
YA
as wages, hours and working.

B Shareholders
B potential threats
RA
C Bank
C X potential strengths
D Customer
D potential Weaknesses
594. Job Enrichment involves 598. Human Resource Management includes
A
A Increases the amount of money em- A Motivation, communication and

ployees are paid for completing an unit of team building
N
work
B Human Resource planning
B Is a programme through which man-
agement seeks greater productivity from C Employee services
workers
C my answer: (that staff is moved pe-
riodically from task to task in order to in- 599. The classical theorists favoured organisa-
crease variety and interest tion based on
65
Do you know?
A X Military model A direct financial payments
B Civilian model B indirect financial payments
C Strategic model C paid bonuses
D None of the above D X Both A and B
600. Three tier framework of industrial rela- 605. The concept of management by objectives
was given by
ER
tions was proposed by:
A Clark Kerr A RensisLikert
B Luther Gulick
D
B John T. Dunlop
C Richardson J.H. C X Peter F. Drucker
G
D Blake and Mouton
D X Kochan, T.A., et. al

606. Which of the following organisations is a
601. “Model Grievance Procedure” is given in
two-dimensional structure?
the
A X Code of Discipline
A
A Line structure
H
B X Matrix structure
B Industrial Disputes Act
C Functional structure
-C
C Employee State Insurance Act
D Divisional structure
D Industrial Employment (standing or-
N
ders) Act 607. In big five models, ‘agreeableness’ is ten-

dency to be
602. While writing job description, ‘job title’ is
YA
written in section of A sociable
A job summary B trusting

RA
B responsibilities and duties C compliant
C X job identification D X both B and C
D both B and C 608. Job evaluation process, in which raters

A
categorize jobs into groups is called

603. Diversification can be best classified as
N
A point method
A X potential opportunities
B job classification
B potential threats
C X job grading
C potential strengths
D aligned reward strategy
D potential weaknesses
609. ‘performance’ appraisal feedback always
604. Factors for determining pay rates are includes
66
Do you know?
A assessment of employee performance D Nominal Wage
B setting work standards 614. Pettigrew& Whipp identified cen-

tral factors for managing change success-
C providing feedback to the employees fully.
D X all of above A Three

610. ‘Silk Road Technologies’ talent manage- B Four
ment system includes
ER
C X Five
A applicant tracking
D Six
B on boarding
D
615. A method in which corresponding points
C performance management of each compensable factors for calculation
G
of total point is called
D X all of above
611. One of the important organizational fac- A X point method

tors affecting ‘Job Design’ is ?
B factor comparison
A
A X Workflow
C job classification
B Autonomy
H
D alternation ranking method
C Feedback 616. Succession planning can best be ex-
-C
D Diversity plained by
612. Based on his 14 principles, Edward Dem- A Activity in which managers make de-
N
ing is a strong proponent of cisions regarding the advancement poten-

tial of subordinates.
A increase in quotas to enhance produc-
YA
tivity. B X Activity that focuses on preparing

people to fill executive positions.
B inspection at the end of production
process. C A chart showing the possible direc-
RA
tions and career opportunities available in

C X training and development of em- an organization.
ployees.
D None of the above
D creating quality slogans to motivate
A
workforce. 617. The last step in the e-selection process is

?
613. The amount sufficient to enable a worker
N
to live in reasonable comfort, having re- A consider how the various new stake-
gard to all obligations to which an average holders and clients will use the system
worker would ordinarily be subject to
B X train the employees that will be re-
A Fair Wage sponsible for the administration of the pro-
cess
B Living Wage
C draw-up a flow chart of the current
C X Minimum Wage assessment process
67
Do you know?
D draft the desired flow process that A X Succession Planning

will result from the E-selection process
B Organisational Restructuring
618. In an organisation initiating career plan-
ning, the career path model would essen- C Self directed Teams
tially form the basis for
D Corporate downsizing
A Placement
623. When an interviewer prepares a list of
B Transfer questions in advance and asks those ques-
ER
tion to the candidate to obtain the informa-
C Rotation tion from him; it is called
D X All of the above A A structured interview
D
619. Which one is not a non-quantitative job B A well-organized interview
evaluation method?
G
C A systematic type interview
A Grading method

B Ranking method
624. A company’s strategic goals must work
A
C X Point rating method towards
D Job-classification method A succession planning

H
620. Procedure that aims to assess probable B performance management
success of assignees, in handling of a for-
-C
eign transfer is classified as C compensation management
A X adaptability screening D X all of above

N
625. Which of the following is not a traditional

B ethnocentric screening model of outsourcing?
YA
C polycentric screening A Utility outsourcing

D geocentric screening B X Functional outsourcing
RA
621. When person’s performance is satisfac-

tory but not promotable, such type of an C Operational outsourcing
interview is D Transactional outsourcing
A satisfactory-promotable interview 626. In ‘job classification’ group that contains
A
jobs with similar difficulty level is called

B X satisfactory-not promotable inter-
N
view A classes
C unsatisfactory-correctable interview B X grades
D unsatisfactory-uncorrectable inter- C rank jobs
view
622. is the process of deciding how to D combine ratings
fill the company’s most important execu- 627. An analysis of pending retirements
tive positions. should include
68
Do you know?
A determination of average retirement A classifying jobs
age
B grading jobs
B planning pension benefits
C ranking jobs
C determine extent of retirement prob-
lem D X none of above
D X all of above 633. According to Fredrick Herzberg, a per-
son’s high-level needs are classified as
ER
628. The Recognition may be shown in the
form of A unhygienic
A A pat on the back of employee
B unmotivated
D
B Promotion
C X motivators
G
C Assignment of more interesting tasks
D hygiene’s
N

634. Leader-Member relations; task structure
629. ‘effective negotiation’ is included in and position power are attributes of which
A
leadership theory?
A personal competencies
A Trait Theory
H
B X interpersonal competencies
B X Situational Theory
C business management
-C
C Behavioural Theory
D Both A and C
630. The poor quality of selection will mean D Contingency Theory
N
extra cost on and supervision. 635. ‘cost advantages’ can be best classified as
YA
A X Training A potential opportunities

B Recruitment B potential Threats
C Work quality
RA
C X potential Strengths
D None of the above
D potential Weaknesses
631. Basic approach in employee’s perfor-
636. During which plan was the National Ap-
A
mance compares with their current perfor-

prenticeship Training Scheme introduced?
mance to
N
A X set standards A 1st five year plan
B performance in previous years B X 2nd five year plan
C performance in last job C 4th five year plan
D none of above D Annual Plans.

632. ‘quantitative process of job evaluation’ 637. A test that seeks to predict success or fail-
does not include ure through ones handwriting is called
69
Do you know?
A Grammatologist 642. The meaning of the acronym HRM is
B X Graphology A Human Relations Management
C Polygraph B Humanistic Resource Management
D None of the above C X Human Resource Management

638. Counseling with employees for benefits, D Human Resourceful Management
advice and second careers is an example of
ER
643. Process of identifying, assessing and de-
A phased retirement veloping leadership is called
B X preretirement counseling A Employment planning
D
C honoring experience B Human resource planning
G
D modifying selection procedure C X Succession planning
639. What are the benefits of human resource
N
D all of above

planning?
644. In career development, providing train-
A
A Achieve economy in hiring new ing and development workshops is part of
workers.
A individual role
H
B Match personnel activities and future
organization objectives efficiently. B manager role
-C
C Improve the utilization of human re- C X employer role
sources.
D line manager
N

645. In talent management end to end process,
640. Period that spans between ages 15 to 24 is an e-recruiting leads to
YA
classified as
A X succession planning
A X exploration stage
B performance management
B trial sub stage
RA
C compensation management
D e-recruiting
D maintenance stage
646. Which of the following is Herzberg’s hy-
A
641. Benefits provided for temporary and per-

gine factors?
manent disability disfigurement, medical
N
expenses and medical rehabilitation is re- A X Reasonable salary

ferred to as
B Responsibility for work
A X Workers’ compensation
C Sense of achievement
B Financial incentives
D Recognition at work place
C Fringe benefits
647. The change in specialization and integra-
D None of the above tion in organization context is called:
70
Do you know?
A Co-ordination A X Turnover
B Co-operation B Behaviour
C X Organizational restructuring C Misbehaviour
D Feedback D None of the above

648. Pay is rewarded according to strict pro- 653. An interview, candidates are being asked
portionality between rewards and produc- about relevant past experiences, known as
ER
tion results, known as
A situational interview
A X straight piecework
B X stress interview
D
B proportional piecework
C behavioral test
C dis-proportional piecework
G
D job related interview
D variable piecework 654. Which of the following is not a ‘lab’ in the

649. A plan, offering a 75% base salary along sensitivity training, also known as Labora-
with 25% incentives is classified as tory training?
A X combination plan
A A Cousin lab
H
B non commission plan B Family lab
C competitive plan C Stranger lab
-C
D noncompetitive plan D X Organizational lab

650. People choosing career as a ‘managers’ 655. A list, consisting of job duties and respon-
N
belongs to sibilities, part of

YA
A X enterprising orientation A X job descriptions

B investigative orientation B job analysis
RA
C job specifications
D conventional orientation D both A and C
651. Instructing, educating and training em- 656. Which of the following is not a semantic
ployees and subordinates is called
A
barrier of communication?
A X coaching A X Inattention
N
B mentoring B Faulty translation
C career management C Ambiguous words
D career development D Specialist’s language

652. The voluntary and involuntary perma- 657. An availability of information systems to
nent withdrawal from an organisation is integrate recruitment with learning is a
called part of
71
Do you know?
A phased retirement A X Merit rating
B preretirement counseling B Point rating
C X talent management C Both A and B
D modifying selection procedure D None of the above

658. The following type of recruitment pro- 663. Which of the following emerged when in-
dividuals realised the strength they could
ER
cess is said to be a costly affair.
gain by joining together to negotiate with
A Internal recruitment employers?
B X External recruitment A X Trade Unions
D
C Cost remains same for both types B Human Relation movement
G
D None of the above C Employment Legislations

659. Training information system included D Employee relationship Management
A
A Training aids 664. are responsible for assisting and ad-
vising line managers in areas like recruit-
B Internal and external faculty ing, hiring, and compensation.
H
C Training resources A X Human resource managers
-C
D X Training needs B Staff managers
660. Which of the following is not a welfare C Line managers

N
provision under the Factories Act, 1948?

D Board members
YA
A Canteen
665. An equity theory of motivation applies to
B Creches employees who are often
A X under paid
RA
C First Aid
B over paid
D X Drinking water
661. Counseling and compensation of em- C regularly paid
A
ployees is part of
D non paid internees
X Staffing
N
A 666. According to Herzberg, job working con-

ditions are considered as
B Controlling
A X hygiene’s
C Leading
B DE motivators
D Organizing
C intrinsic hygiene’s
662. system stresses on discipline and
there is simplicity in the form. D extrinsic hygiene’s
72
Do you know?
667. The process of developing an applicants’ 672. When person’s performance in an inter-
pool for job openings in an Organisation is view is neither satisfactory nor correctable,
called
A satisfactory-promotable interview
A Hiring
B satisfactory-not promotable inter-
B X Recruitment view
C Selection C unsatisfactory-correctable interview
ER
D Retention D X unsatisfactory-uncorrectable inter-
668. Factors contribute to differentiate its mar- view
ket offering from other products is called 673. Which term describes union membership
D
is not required as a condition of employ-
A Positioning
ment, classified as
G
B X Competitive advantage A right to proceed
C Consolidation

B X right to work
D Both A and B
C right to get hired
A
669. An theory states that employees seek bal-
ance between offered services and taken D right to join a union
H
salaries is called 674. People who are investment managers in
A X equity theory of motivation personality orientation are classified as
-C
B equity theory of salaries A artistic
C equity theory of wages B investigative

N
D equity theory of compression C realistic

YA
670. One time paid payment at time of termi- D X enterprising

nation of employees is classified as
675. Type of selection test consists
A compensation pay
A Aptitude Test
RA
B supplemental pay
B Interest Test
C sick leave pay
C Personality Test
A
D X severance pay
671. For helping mentors and to make them
N
understand about their respective respon- 676. Process of classifying, ranking jobs and
sibilities, a manager needs assigning points to jobs is called
A X formal mentoring A X job evaluation
B informal mentoring B job grading
C career interests C pay grading
D developmental needs D job ranking
73
Do you know?
677. Which one is not a general concept of A situational test

T.Q.M.?
B reasoning test
A X Strategy
C X video simulation test
B Team Work
D miniature job training
C Quality Education
683. Interview in which interviewer writes
D Continuous Improvement
ER
questions and answers before time is
678. What our business is is stated in called
A X mission statement A non directive interview
D
B strategic goals B X directive interview
G
C vision statement C Both A and B
D all of above

D none of above
679. Advisory Functions of Personnel Man-
agers includes 684. A number of benefits can be derived from
A
using E-recruiting, these include
A Training and Development
A it decreases the effectiveness of the re-
H
B Advising to the departmental officers cruitment process by reaching larger num-
bers of qualified people
-C
C Advising to the top management
B it increases recruitment costs, it de-
D X Both (A) and (B)
creases and streamlines the administrative
N
680. Identifying and executing the firm’s mis- process cycle times
sion by matching its capabilities with de-
mands of its environment is the firm’s: C it does not allow the company to eval-
YA
uate the success of its recruitment strategy

A X Strategic Management
D X it increases the effectiveness of the
B Mission statement
recruitment process by reaching larger
RA
C Vision numbers of qualified people
D SWOT analysis 685. In which of the following methods

grievances are ascertained at the time of
681. A job specification is one of the areas of
A
employees quitting the organisation?

A X Job analysis
N
A X The exit interview method

B Job design
B The gripe-box system
C Job description
C The open-door policy
D Job summary
D Opinion surveys
682. Test in which PC-based situations and
choice s are given to solve situation is 686. In traditional focus, providing informa-
called tion about skills learning is included in
74
Do you know?
A X training and development A X Task identity
B performance appraisal B Task significance
C recruiting and placement C Feedback
D human resource planning D Autonomy
687. The International Institute of Labour 692. After ensuring external and internal eq-
Studies was established in the year: uity, next step in establishing pay rates is
ER
A 1919 A X group similar jobs
B X 1960 B price each pay grade
D
C 1926 C fine tune pay rates
G
D 1978 D determining the worth of each job
688. The leadership prototype 693. In talent management end to end pro-

A X Depicts the image of a model leader cess, workforce compensation manage-
ment leads to
A
B Emphasizes leadership development A succession planning
C Is useful primarily for selection and
H
B X performance management
training of employees
C learning management systems
-C
D Uses LPC (Least Preferred Co-
worker) as an important component D e-recruiting
689. Job analysis includes the preparation of 694. Which of the following are the decisions
N
A experience and responsibilities to be made while devising the strategies to

hire?
YA
B qualification and abilities A Geographic distribution of labour

C X job descriptions and job specifica- markets comprising job seekers
tions B Make or buy employees
RA
D All of the above

C Sequencing the activities in the re-
690. Employees training and evaluating per- cruitment process
formance before actual job is
A

A situational test
695. The process of comparing actual perfor-
N
B reasoning test mance with standards and taking neces-

sary corrective action is called
C video simulation test
A Communicating
D X miniature job training
691. High job satisfaction is the outcome B Co-ordinating
of which of the following core dimen- C Co-operating
sions described by the Job Characteristics
Model? D X Controlling
75
Do you know?
696. For closure, every worker is to be com- C X employer role

pensated with average pay for every
year of service completed D line manager’s role
A X 15 days 701. Which of the following is/are part(s) of

transformation process, is/are considered
B 20 days as a part of organizational development?
C 25 days I. Implementing Strategic Planning and
ER
Alignment
D 30 days
II. Assessing the competitors strengths
697. United States executives, who are work-
and weaknesses
ing in Australian branch of United King-
D
dom multinational bank are an example of III. Assessing the environment and
changing organisational structure,
G
A X Third country nationals systems and culture
B home country nationals IV. Developing the work climate to en-

hance teamwork, trust and coopera-
C home country nationals tion
D Second country nationals
A
A I, II and III
H
698. When person’s performance is not satis-
factory but can be improved is B I, II, III and IV
-C
A satisfactory-promotable interview C X I, III and IV
B satisfactory-not promotable inter- D I, II and IV
N
view
702. HRM function does not involve
C X unsatisfactory-correctable inter-
YA
view A Recruitment
D unsatisfactory-uncorrectable inter- B X Cost control
view
RA
699. Position Analysis Questionnaire (PAQ) C Selection

for job analysis is D Training
A X quantitative technique 703. Providing new employees with basic in-
A
formation regarding background is

B qualitative technique
N
A X employee orientation
C both A and B
D none of above B employee training
700. In career development, communicating C both A and B

company mission and vision is included in
D none of above
A individual role
704. In career development focus, individual
B managerial role goal setting is part of
76
Do you know?
A training and development A X action research
B X performance appraisal B survey research
C recruitment and placement C marketing research
D human resource planning D human research

710. A brief write-up of what the job is all
705. ‘strategic change’ is an example of
about is ?
ER
A human process intervention A job finding
B techno structural interventions B X job summary
D
C X strategic intervention C job analysis
G
D HRM interventions D job specification
706. Treating employees as precious human 711. Effective human resource management

resources is the basis of the approach could include all of the following respon-
sibilities except
A
A Hard HRM
A placing the right person in the right
B X Soft HRM job
H
C Medium HRM B training employees
-C
D Utiliarian approach C controlling labor costs
707. Sales commission is an example of D X all are responsibilities necessary for

N
effective human resource management

A time based pay
712. Human Resource Management includes
YA
B X performance based pay 1. Employee Grievance

C bonuses 2. Organizational climate
RA
3. Job incentives
D salary incentives
4. Recruitment
708. A systematic method to teach skills for
job while presenting facts and getting feed- 5. Selection
A
back is called Select the correct answer from the follow-

A job rotation ing:
N
B off the job training A 1, 2, 3 and 4
C job instruction training B X 1, 3, 4 and 5

C 1 and 5
D X programmed learning
709. ‘integrated strategic management’ is an D All of the above
example of 713. Human Resource Planning include
77
Do you know?
A Action planning A X Worker can sell not only his own

labour but also the labour of his fellow
B Scenario planning workers.
C Demand and Supply forecasts B The number of buyers is less than the
number of sellers.
D X All the above
C Labour market is normally local in
714. The following is (are) the option(s) while nature.
planning for surplus
ER
D Labour is less mobile.
A Reassign the jobs 719. ‘Case of Schimdt’ is associated with
which School of Management thought?
B Redesign the jobs
D
A Systems Approach
C Reduce work hours
G
B Behavioural School
C X Scientific Management

715. The systematic process of making job val-
uation determinations about a job based D Human Relations School
upon its content and the way is which it
A
720. Supplemental insurance plans are in-
actually functions within the organization
cluded in
is called:
H
A long-term incentives
A Job Determination
-C
B short-term benefits
B Job Analysis
C X executive perks
C X Job Evaluation
N
D job ranking
D Job Grading
721. Low absenteeism and turnover is the out-
YA
716. High performance work system leads to come of which of the following core di-
mensions described by the Job Character-
A X superior employee performance
istics Model
B low labor costs
RA
A Autonomy
C safer workplaces B Feedback
D less employee turnover rate C Task Identity
A
717. ‘unclear standards’ usually results in

D X Task Significance
N
A unfair appraisals 722. A system which measures ongoing per-

formance and e-mails reports is called
B fake appraisals
A direction sharing
C true appraisals
B goal alignment
D X Both A and B
C X ongoing performance monitoring
718. Which of the following is not a peculiarity
of labour market? D ongoing feedback
78
Do you know?
723. According to Fredrick Herzberg, person’s A human process intervention
low-level needs are classified as
A X hygiene’s
B motivators
D X HRM interventions
C unhygienic
728. Manpower inventory involves ?
ER
D unmotivated
A the classification of the inventory of
724. Which type of promotion has been de- workers in an organisation in addition to
scribed by W. R. Spriegel? the qualities.
D
I. Departmental Promotion B X the classification of characteristics
of personnel in an organisation, in addi-
G
II. Inter-departmental Promotion
tion to counting their number.
III. Inter-plant Promotion

C the classification of characteristics of
IV. Inter-company Promotion managers’ qualities in addition to their
A
number.
A X I, II, III
D the classification of characteristic fea-
H
B II, III, IV tures of functions for inventory in addition
to the total number of functions.
-C
C I, II, IV
729. The Integrated system model is also
D I, III, IV known as
N
725. In which incentive executives are given A Harvard Model

right to purchase stocks for specific period
B Michigan Model
YA
?
A X long-term incentives C Integrated Model
D X Warwick System Model

RA
B short-term incentives
730. An aggregate of several related action
C pay scale
plans that have been designed to accom-
D ranking jobs plish a mission within a specified time pe-
A
riod is known as
726. Human Resource Management is ?
A X Programme
N
A X Employee oriented
B Process
B Employer oriented
C Project
C Legally oriented
D Policy
D None of the above
731. Focus on long-term issue, that are hard-
727. ‘reward systems’ is an example of to-reverse are part of
79
Do you know?
A coaching A Downsizing helps in getting rid of

deadwood.
B X mentoring
B Cost-cutting measure is a reason for
C informal training downsizing.
D formal training C Mergers and Acquisitions are respon-

732. Each band in ‘broad banding’ contains sible for downsizing.
D X Technical up gradation cannot be
ER
A X wide range of jobs
attributed as a reason for downsizing.
B lesser range of job 737. When employee’s high expectations con-
front reality of boring job, it is called
D
C only one type of job
A promotions
D unspecified job description
G
733. The technique that have been used to B transfers
evaluate an employee in comparison with

C X reality shock
other employees
D formal training
A
A X Ranking
738. ‘quality circles’ is an example of
B Forced choice
H
C Essay evaluation
-C
D Critical incident technique
734. Which of the following act represents
N
a situation in which employment de- D HRM interventions

cisions are NOT affected by illegal- 739. Interviews can be
discrimination?
YA
A structured only
A X Fair employment
B unstructured only
B Legal compliance
RA
C X both structured and unstructured

C Litigation Process
D none of above
D Affirmative action 740. Which of the following is not a type of in-
A
735. Span of control and management level of formation that should be provided by ap-
executive is included in plication forms?
N
A X job complexity A Education

B complexity in hiring B Experience
C complexity in training C work stability
D complexity in recruitment D X Applicant’s age
736. Which of the following statements about 741. All of the following are examples of hu-
downsizing is not correct? man resource job duties except
80
Do you know?
A recruiter 746. Downside of management by objectives is
B equal employment opportunity coor- A X time consuming

dinator
B large capital is needed
C X financial advisor
D compensation manager C large pool of human capital is re-
quired
742. Relationships section of job description
ER
defines whom would you D both A and B
A supervise
747. A manager may delegate any of the fol-
B report to lowing except
D
C work with A X Responsibility
G
D X all of above B Authority
N
743. Kind of arbitration in which parties are

not committed to accept award of arbitra- C Work load
tor is classified as
A
D None of the above
A binding arbitration
748. For forecasting the demand for man-
H
B X non-binding arbitration power, the important techniques used are
-C
C interest arbitration A Delphi Techniques
D rights arbitration
B Statistical Techniques
N
744. Compensation for top executive job is

largely based on C Work Study Techniques
YA
A job complexity
B employer’s ability to pay
749. In Lewin organizational change process,
‘creation of sense of urgency’ is called
RA
C executive’s human capital

D X all of above A X unfreezing stage
745. HR’s basic challenges in formulating
strategies include(s): B moving stage
A
A X Need to support corporate produc- C refreezing stage

N
tivity and performance improvement ef-

forts. D all of above
B Employees not play any role in per- 750. During his days at Midvale Steel Com-
formance improvement efforts pany F.W. Taylor saw that employees sol-
diering - deliberately working at a pace
C Not being involved in designing the
slower than their capabilities. He identi-
company’s strategic plan
fied that, worker indulge in soldiering pri-
D Management agenda’s marily for the following reasons:
81
Do you know?
A Fear of losing jobs if they increase 755. of an employee is the process of

their output. evaluating the employee performance of
the job in terms of the requirements of the
B Faulty wage systems. job.
C Out-dated methods of working A Merit Rating
D X All of the above B Job evaluation
751. Motivation theory shows downside of
ER
C X Job analysis
‘extrinsic rewards’ is explained in
D Performance appraisal
A Victor Vroom expectancy theory
756. Which four are the factor influencing the
D
B X Edward Deci motivation theory Human Resource Management of an or-
ganisation.
C Maslow’s motivation theory
G
i) Size of workforce
D Fredrick Herzberg motivation theory

ii) Employee Expectations
iii) Composition of work force
752. In career development, discussing ca-
A
reer development with subordinates is in- iv) Political influence
cluded in v) Change in technology
H
A individual role
A (i), (ii), (iii) and (iv)
-C
B X manager role
B (i), (ii), (iii) and (v)
C employer role
C X (i), (ii), (iv) and (v)
N
D line manager
D (i), (ii), (iv) and (v)
753. Who is father of Administrative Manage- 757. Advising, counseling and guiding em-
YA
ment Theory? ployees and subordinates is called

A Max Weber A coaching
RA
B Frank Gilbraith B X mentoring

C X Henry Fayol C career management
D Henry Gantt
A
754. Which of the following is not a part of the 758. Pay for time not worked, sick leave, sup-
N
Scheme of Workers’ Participation in Man- plemental benefits and severance pay are
agement in India? types of benefits called
A X Industrial Level Councils A X supplemental pay benefits
B Shop Level Councils B optional pay benefits
C Joint Level Councils C compensation law benefits
D Unit Level Councils D unemployment pay benefits
82
Do you know?
759. How often HR planning process is imple- A INTUC, AITUC, BMS and UTUC
mented within an Organisation?
B AITUC, BMS, CITU and HMS
A X Continuously
C X AITUC, HMS, INTUC and UTUC
B Annually
D BMS, CITU, HMS and INTUC
C Bi-annually
764. Human resource department plays/serves
as
ER
D Quarterly
760. An example of ‘variable pay’ is A X advisory role
A X profit sharing plan B line authority
D
B pay for performance C hiring department only
G
C pay for skills D training department only
N
765. Understanding career skills and effec-

D pay for tenure tively use them for employees is process,
761. Assertion (A): Structural inertia is an or- known as
ganizational resistance process to change
because organizationshave built in mecha-
A A career
H
nism toproduce stability. Reason (R): Peo- B X career management
ple with a high need for security are likely
-C
to resist change because it threatens their C career planning
feeling of safety. Codes:
N
A (A) is right and (R) is a correct expla- 766. Strike occurs when one union of workers
nation of (A). strike in favor of another union of workers
YA
B X Both (A) and (R) are right, but the is classified as

(R) does not explain the (A). A economic strike
C Both (A) and (R) are wrong. B wildcat strike
RA
D (A) is wrong and (R) is right. C unfair labor practice strike

762. In an organization, under line and staff
D X sympathy strike
the function of ‘staff’ is
A
767. First step in validating a test is to

A Superior
N
A X analyze the job

B X Advisory
B choose the tests
C Managerial
C administer the tests
D Authoritative
763. Which four of the Central Trade Union D Relate test scores
Organizations were signatories to the 768. In career development, realistic career
inter-union code of conduct? plans is included in
83
Do you know?
A X individual role A difficult to develop
B manager role B cause of disagreements
C employer role C time consuming
D line manager D X difficult to rate

769. Types of ‘appraisal interviews’ are 774. Creating culture of honoring experience
ER
is a tool of
A tell-and-listen
A keeping retirees
B tell- and-sell
B keeping employees
D
C problem solving
C attracting retirees
G
D X all of above
770. Step in which employer and employee D X Both A and C

discuss performance and plans for future 775. Which of the following component of
is attitude represents a person’s opinion’s
A
A defining the job
H knowledge, and information?
B training session A Affective component
C X feedback session B X Cognitive component

-C
D interview sessions C Behavioral component

N
771. Most of time manager of ‘Human Re- D Objective component

source’ department is
776. An interview, interviewer does not ask
YA
A line manager question as a set format, called
B X staff manager A X non directive interview

RA
C active manager B directive interview
D both A and B C both A and B

772. Once a firm has a pool of applicants, the
D none of above
A
first step in pre-screening is the

777. is the main source of innovations?
N
A in-person interview
A Upgraded technology
B on-site visit
B X Human mind
C X application form
C Competitors’ pressure
D telephone interview
D Research& Development
773. Main disadvantage of critical incident
method is 778. HRP stands for
84
Do you know?
A Human resource project A economic trends
B X Human resource planning B political trends
C Human recruitment planning C competitive trends
D Human recruitment procedure D X all of above
779. A Competency consists of ? 784. The following are the key factors of the
new economic policy.
ER
A The specific tasks a person must do
A Privatization
B Skills and behaviours
B Market friendly state
D
C A list of tests that will measure cogni- C Liberalisation
tive ability
G
D X Communications and behaviour
785. An advantage of Management by Objec-

780. Cash and stock bonuses for achieving tives (MBO) is
short-term goals are included in
A avoids central tendency and biases
A long-term incentives
A B X jointly agreed performance objec-
H
B X short-term incentives tives
C pay scale C provides behavioral anchors

-C
D ongoing basis evaluation

D ranking jobs
786. Less career plans and benefits for people
N
781. Which of these is an alternate to job eval- of color are concluded in

uation?
A X bias
YA
A Wage survey
B reality shock
B X Decision Bank Method
C promotion
RA
C Employee classification
D transfer
D None of the above 787. Which of the following is not an ad-
782. An advantage of ‘critical incident vantage of using a private employment
A
method’ is agency?
N
A avoids central tendency and biases A it may be faster than in-house recruit-
ing
B avoids central tendency and biases
B it does not require internal recruit-
C provides behavioral anchors ment specialists
D X ongoing basis evaluation C X screening may not be as thorough

783. External and internal audit of a company D it may be better for attracting minor-
includes ity candidates
85
Do you know?
788. Availability of information systems for 793. Which factor does not involve in commu-
updating and integration of learning, re- nication to employees
cruitment and employee pay, is part of
A interviewing
A phased retirement
B disciplining
C counseling
D X compensating
ER
794. Blue collar workers often get paid on
789. Asking manager ‘Does employee is in-
formed about performance standards’ is A X time based pay
D
part of
B performance based pay
A X antecedents
G
C extra bonuses
B behavior

D discount on fares
C consequences
795. The written statement of the findings of
A
D counseling job analysis is called ?
790. Bottom line of any business plan is A Job design
H
A marketing plan B Job classification
-C
B X financial plan C X Job description
C personnel plan
D Job evaluation
N
D production plan 796. Online and face to face feedback about

YA
791. Offering flexible part-time work, to retire- goal’s progress is

ment age senior employees is a technique
A direction sharing
to
B goal alignment
RA
A X keep retirees
B keep employees C ongoing performance monitoring
C retirement benefits D X ongoing feedback

A
D talent management 797. Competency based pay plan is more

N
792. Identify the managerial function’ out of A X person oriented

the following functions of HR managers?
B job oriented
A Procurement
C tenure oriented
B Development
D evaluation oriented
C X Organizing
798. Classification of executive and manage-
D performance appraisal ment positions into series of grades, called
86
Do you know?
A job specification 803. Method in which employer first choose
higher and lowest, then secondly choosing
B job description highest and lowest is
C X job evaluation A X alternation ranking method
D employee training B point method
799. Why is ‘procedural justice’ important in
C ranking method
the context of the management of miscon-
ER
duct? D job classification
A It protects the interest of daily wage 804. The process which is continuous and
earners. stops only when the organisation ceases to
D
exist
B It reflects on the integrity of HR pro-
fessionals. A Training
G
C It reflects on the values and attitudes B Job evaluation

of top management.
C X Hiring
D X It ensures that individuals have a
A
sense that they have been treated fairly. D All of the above
800. All incentive plans focused on 805. Who among the following propounded
H
the theory of industrial democracy?
A X performance
A John T. Dunlop
-C
B skills
B Allan Flanders
C tenure
N
C Neil W. Chamberlain
D particular knowledge
D X Sydney& Beatrice Webbs
YA
801. On basis of comparable jobs, variables

such as skills, responsibility and working 806. Which of the following is not a function
conditions, considered as normally performed by HR department?
A logical factors A X Accounting
RA
B comprehensive factors B Recruitment and Selection
C X compensable factors C Pay and Reward

A
D intuitive factors D Employee Relations

N
802. The following system is simple, less ex- 807. Kind of union security from employees
pensive and less time consuming. unions in which company can hire people
that are not members of unions is classified
A Paired comparison as
B Confidential report system A closed shop
C X Ranking B X union shop
D Checklist method C agency shop
87
Do you know?
D preferential shop C Feedback Control

808. Voluntarily helping less experienced em- D Forward Control
ployees is part of
813. The last step in the e-selection process is
A formal mentoring
A consider how the various new stake-
B X informal mentoring holders and clients will use the system
C career interests B X train the employees that will be re-
ER
D developmental needs cess
809. Which of the following is a key HR role
C draw-up a flow chart of the current
D
A Personnel administrator assessment process
G
B X Business ally D draft the desired flow process that
C Payroll advisor

814. Communications and employs’ participa-
D Organisational geographer tion is part of
810. Showing employees their performance
graphs and quantitative data is an exam-
A
A X company’s plan
H
ple of B strategic plan
A X performance feedback C vision

-C
B performance appraisal D mission

N
C appraisal system 815. Providing step by step training and enlist-

ing job’s basic tasks is
D appraisal feedback
YA
A job rotation
811. The following technique(s) is based on
the critical incident approach. B off the job training
RA
A Behaviorally anchored rating scales C X job instruction training

(BARS)
D apprenticeship training
B Critical incident technique
816. Information about specific salary and
A
C X Both (A) and (B) wage rate for particular job is part of
N
D None of the above A X salary survey

812. Which of the following types of control
B market survey
involves evaluation of inputs and taking
corrective actions before the operation is C equity survey
completed?
D HR survey
A X Feed Forward Control
817. Which of the following is not a type of
B Concurrent Control HRM strategy?
88
Do you know?
A Task focused strategy 822. Second step in validating a test is
B X Placating HRM strategy A analyze the job
C Turnaround HRM strategy B X choose the tests
D Development oriented strategy C administer the tests

818. Method of disciplining, which usually in- D relate test scores
volves systems of paid decision-making
823. Point system and factor comparison
ER
leaves and oral warnings is classified as
methods are placed under such category
A punitive discipline
A Non Non-quantitative job evaluation
D
B distributive discipline
B X Quantitative job evaluation
C descriptive discipline
G
C Any of the above
D X no punitive discipline D None of the above

819. ‘educational level’ of executive is classi- 824. Demonstrable skills, knowledge or be-
fied as haviors that enable employee’s perfor-
A working capital
A mance are called

H A X competencies
B X human capital
C compensation capital B job description
-C
D size of working capital C job specification

820. A group interviewer, questions are being D job evaluation
N
asked from group of interviewee, consid- 825. The provides the essential informa-
ered as tion on which each job is evaluated.
YA
A panel interview
A Job ranking
B X mass interview
B Job enrichment
RA
C computer interview
C X Job description
D personal interview D Job enlargement
821. Human Resource Management (HRM) is 826. Organisational factors affecting job de-
A
a part of the broad Human Resource De- sign are ?

velopment (HRD) System, as this focus to
N
A X workforce and cultural factors

A Selection, Induction, Training and
Development B employee availability and abilities
B Operational and Organisational Op- C ergonomics and cultural factors
tions
D feedback and diversity factors
C X (A) and (B) above
827. An automated end to end process of plan-
D None of the above ning and recruiting employees is called
89
Do you know?
A phased retirement A Consumer goods
B pre-retirement counseling B X Industrial goods
C X talent management C Speciality goods
D modifying selection procedure D None of the above
828. In which of the following we notice 833. People attracted to occupation involving
cognitive activities are classified as
ER
under-employment in a large measure?
A Coal Industry
B X investigative orientation
Textile Industry
D
B
C Banking
G
D X Agriculture
N
834. An evaluation process of employee’s per-

829. Fish bone diagram is also known as formance, in comparison to set standards
is called
A
A Kaizen Diagram
A X performance appraisal
B X Ishikawa Diagram
H
B compensation
C Taguchi Diagram
-C
C counseling
D Pareto Diagram
D design of evaluation
830. Seeking guidance from experienced peo-
N
ple for advising and counseling is called 835. Process that enables manager to make
comparison between employee’s and his
YA
A X mentoring department goals is
B employee’s performance A direction sharing
B X goal alignment
RA
C career interests
D developmental needs C rewards and recognition
831. Increments based on performance is a ba- D coaching and development support

A
sis of 836. Career in Human Resource Management

A X direct financial payments means
N
A A status job
B non direct financial payments
B A respectable consistent occupation
C direct compensation
C A job where a person can earn liveli-
D bonuses hood
832. Goods used by an organization in pro- D X The progression of a person in his
ducing other goods is called occupation over the years
90
Do you know?
837. Collective bargaining items that are in- 842. Vertical integration in relation to SHRM
troduced by any other party must be bar- can be described as which of the follow-
gained considered as ing?
A illegal bargaining items A The relationship or integration be-
tween an Organisation’s senior managers
B X mandatory bargaining items
B The relationship or integration be-
C voluntary bargaining items tween HR functional policies, for example
ER
D involuntary bargaining items employee development, employee reward
and employee relations
838. ‘performance management’ is always
C X The relationship or integration be-
A X goal oriented
D
tween the internal HR processes, and the
B performance oriented Organisation’s business strategy and exter-
G
nal market.
C sales oriented
D The relationship or integration be-

D none of above tween operational functions and policies
839. Find the machinery which is not method 843. The term used before the language of
of settlement of industrial dispute:
A
modern HRM was
A Labour Relations
H
A Conciliation
B X Consultation B Personnel Management

-C
C Adjudication C Industrial Management
D Works committee D X All of the above

N
840. Which one is a part of performance mea- 844. Observing CV’s of candidates for rating
surement? by order, considered as
YA
A Trait A candidate order error

B Behaviour B candidate contrast error
RA
C Outcome C X both A and B

D X All the above D none of above
841. Whistle Blowing is the situation wherein 845. Recruitment policy usually highlights
A
an employee need for establishing ?

N
A Causes indiscipline in the organiza- A X job specification

tion.
B job analysis
B Discloses other employees’ illegal im-
moral or illegitimate activities. C job description
C X Discloses the employer’s illegal im- D none of the above
moral or illegitimate activities.
846. Establishing company based career cen-
D All of the above. ters is a method, relating to
91
Do you know?
A X career management 851. How many types of strategies are there in

strategic planning?
B appraisal management
A X3
C performance management
B 4
D employee development
847. ‘Hay consulting firm’ emphasizes com- C 5
pensable factors such as
D 6
ER
A skills 852. Psychologist ‘Edwin Locke’ stated that
specific and challenging goals lead to
B efforts and responsibility
D
A X higher task performance
C knowledge
B lower task performance
G
D X accountability
848. People having investigative personality C fixed performance rewards

often choose profession as
D variable performance rewards
A physicians
A
853. In career development focus, matching
B psychologists job and individual competencies is part of
H
C R&D managers A training and development
-C
D X all of above B performance appraisal
849. Who has extended the Vroom’s Ex- C X recruiting and placement
pectancy Theory of Motivation by suggest-
N
ing that motivation is not equal to satis- D compensation and benefits

faction and performance and by depicting 854. A strategy, employees seeking flexibility
YA
what happens after performance? in workforce, workplace within same com-

A X Porter and Lawler pany, regarded as
A promotions
RA
B Edward Tolman
C Harold Kelly B X transfers
D Alderfer C reality shock

A
850. Which one is not a part of effective orga- D formal training

nization’s career planning process?
N
855. The last stage in a grievance redressal

A Personal Assessment procedure is handled by
B X Incentive Management A Union
C Assessment of Occupational and ca- B Voluntary Arbitrator

reer choice
C H.R. Department
D Annual Appraisal and Development
Programme D X Grievance committee
92
Do you know?
856. What tactic will employers likely have to A Job grading
take to fill openings left by retiring employ-
ees? B Job classification
A instituting flexible work hours C Job standardisation
B providing elder care D X All of the above

C hiring more women 862. In traditional focus, an analysis of future
and present skills and tasks is part of
ER
D X rehiring retirees
857. An integral part of feedback process is
D
A direction sharing
B goal alignment
G
D X human resource planning
C ongoing performance monitoring

863. First step in establishing pay rates is to
D X coaching and development support
A X conduct salary survey
858. Delphi technique is used in
A B group similar jobs
H
A X Forecasting C price each pay grade
-C
B Organising D fine-time pay rates
C Operating 864. Levels and series of steps based on years
N
of service in pay grades are called

D Staffing
A X pay ranges
859. In career development focus, employees
YA
career interests and aptitudes is part of B grade ranges

A training and development C similar jobs grades
RA
B performance appraisal D anchoring pay ratings

C X recruiting and placement 865. Tests that measure traits, temperament,
or disposition are examples of
A

A Manual dexterity tests
860. Objectives of training is
N
A Increased morale B X Personality tests
B Increased productivity C Intelligence tests
C Favourable reaction to change D Work sample tests

866. According to Herzberg, for creating self-
D X All of the above motivated workforce employers should fo-
861. Job analysis includes cus on the
93
Do you know?
A X motivator factors A Financing project marketing related

programming
B de-motivator factors
B setting employment standards and
C intrinsic factors policies
D extrinsic factors C X linking human resources with
867. In setting SMART goals, ‘T’ stands for strategic objectives to improve perfor-
mance
ER
A X timely D Project planning
B tricky 872. Negotiation of labour contract by Union
and Management is referred to as
D
C transparent policies
A X Collective Bargaining
D none of above
G
B Industrial Relations
868. Comparison of employees’ actual perfor-
mance with set standards is involved in C Consumerism

A leading D Trade Union
A
B organizing 873. The metric can be used as a mea-
surement to show improvements to sav-
H
C X controlling ings in recruitment and retention costs.
D staffing A absence rate

-C
869. Providing continuous learning, training B X cost per hire

and help to employees for expansion of
N
horizon is C HR expense factor

A job rotation D human capital ROI
YA
874. Which of the following is a force that acts

B job training
as stimulant for organizational change?
C X lifelong learning A Technology
RA
D programmed learning B Economic Shock

870. Easiest performance appraisal interview
C Nature of the workforce
is
A
A X satisfactory-promotable interview D X All of the above

875. While considering promotion of an em-
N
B satisfactory-not promotable inter- ployee, the following is the most important

view consideration:
C unsatisfactory-correctable interview A Seniority
D unsatisfactory-uncorrectable inter- B Competence
view
C Loyalty
871. Strategic human resource management
involves ? D X Only (A) and (B)
94
Do you know?
876. Generally in chain of command, no one D behavior management
can issue orders outside their own depart- 881. Period in which people act as mentors for
ment is younger employees is called
A X staff managers
A exploration stage
B line managers
B growth stage
C CEO
C midcareer crisis sub stage
ER
D none of above
D X decline stage
877. Tests are classified on basis of measure-
882. Paired comparison method can be used
ment of
by
D
A mental abilities
A Superiors
G
B personality and interests
B Peers
C physical abilities

C Subordinates
D X all of above
A
878. ‘HRD’ dimension which is measured
with help of development of questionnaire 883. ‘HR’ activities lead to
H
is named as A Achievement of strategic goals
A X HRD culture B Organizational performance
-C
B Business linkage score C Emergent employee behaviors

C HRD competence score
N
D X all of above
D HRD system maturity score 884. The goal of this stage of HR intranet site
YA
879. For continuous work growth, company’s development is to provide employees with
direct, non-financial and financial pay- a truly individualized experience based on
ments are being received by employees, their individual profiles
RA
categorized as A Brochure ware

A X benefits B Transactional
B stock ownership C Integrated
A
C loyalty scholarships D X Personalised

N
D all of above 885. Hawthorne experiments were conducted

880. Changing behavior of employees by re- at
warding or punishing is called A Hawthorne Electric Company
A X behavior modification B X Western Electric Company
B behavior modeling C General Electric Company
C behavior reshaping D Eastern Electric Company
95
Do you know?
886. occurs when an interviewer judges 891. Fair procedures perceived for allocation
an applicant’s entire potential for job per- of job pay rates is included in
formance on the basis of a single trait, such
A X procedural equity
as how the applicant dresses or talks.
A X Halo - effect B pay rate equity
B Unstructured C primary equity

D individual equity
ER
C Stress producing
892. When constructing the ad, it is important
D None of the above to consider how to best ?
887. In 360-degree feedback, ratings are col- A X Attract attention to the advertise-
D
lected from ment
A supervisors B Get right candidate
G
B subordinates C How will be the profit

C peers D The candidate reach in profit
A
D X all of above 893. Under method, common factors to
all the jobs are identified.
888. A stage which concludes major career re-
H
assessments is called A X Point
A exploration stage B Merit
-C
B growth stage C Factor comparison

C X midcareer crisis sub stage
N
D Ranking
D maintenance stage 894. In Factor Comparison method, each fac-
YA
889. When an employee harms a third party tor is ascribed a

because of inadequate employee training, A X Money value
it is called
B Ranking
RA
A training
C Scale
B X negligent training
D None of the above
C both A and B
A
895. A personnel plan requires forecast of

D none of above A personnel needs
N
890. In Vroom’s theory, motivation is a prod-

uct of B supply of inside candidates
A expectancy C supply of outside candidates
B instrumentality D X all of above
896. Managers subscribing to assump-
C valence
tions attempt to structure, control and
D X all of above closely supervise their employees.
96
Do you know?
A X Theory ‘X’ 902. Which of the following is not a feature of
systems approach?
B Theory ‘Y’
A A system is a combination of parts
C Both Theory ‘X’ and Theory ‘Y’
B System transforms inputs into out-
D Neither Theory ‘X’ nor Theory ‘Y’ puts
897. Which of the following is not a TQM tech-
nique? C Parts and sub-parts are related to one
another
ER
A Six Sigma
D X It is not necessary for a system to
B Quality Circles have a boundary
D
903. Labour productivity means
C X Core Competency
A X Output is greater than input
G
D Zero Defect Programmes
898. Selection of the candidates is done out of B Output is less than input

A X Target population C Output is equal to input
B Internal sources
A
D Output is negative
C External sources 904. ‘Leisure time counseling’ is an example of
H
D Internal as well as external sources A phased retirement
899. Salary survey can be conducted through
-C
A primary data C honoring experience
N
B secondary data D modifying selection procedure

C collective equity 905. Which of the following term is used
YA
to identify, “what the job holder does”?

D X both A and B “How it is done”?& “why it is done”?
900. Opening retail stores, way ‘Apple’ has
A Job specification
opened , a classic example of
RA
A X vertical integration B Job evaluation
B horizontal integration C X Job description

A
C consolidation D Job title

906. Portion of increased salary paid to em-
N
D geographic expansion ployee for an individual performance is

901. A job analyst’s task is to called
A X prepare job description A X merit pay
B integrate development activities B motivators
C develop compensation plans C de-merit pay

D advise management D fixed merit pay
97
Do you know?
907. Structured interview is also called 912. Solving and implementing solutions in
empowering employees to review prob-
A X non directive interview
lems can, best classified as
B directive interview A X action research
C both A and B B customer research
D collaborative approach C marketing research
ER
908. Porter and Lawler model is related to D human research
A Perception 913. The performance of human resource de-
partments is evaluated based on
D
B Attitudes
A measurable evidence of efficiency
C X Motivation
G
B measurable evidence of effectiveness
D Leadership C anecdotal evidence

909. Salary surveys are used for monitoring
D X both A and B
and maintaining
A
914. “Quality Circles in India”, the first book
A X external equity incorporating the process to be adopted in
H
developing, implementing and sustaining
B internal equity quality circles, was authored by
-C
C compensating equity A T.V. Rao
D collective equity B D.M. Pestonzee

N
910. Types of third party negotiation, known C Udai Pareek

as arbitration, includes
YA
D X S.R. Udpa
A non-binding arbitration 915. A test which measure, what it is intended
to measure is
B interest arbitration
RA
A X Valid test
C non-binding arbitration
B Reliable test
D X all of above
C Objective test
A
911. “Labour is not a commodity” - is the as-

sertion made by D Standardised test
N
916. Position a person has over many years in

A X The Declaration of Philadelphia
any occupation is called
adopted by 26th session of ILO
A X career
B The Magna Carta
B career management
C The Constitution of India
C career planning
D The International Labour Conference
98
Do you know?
917. Which of the following components is not 922. The first Factory Legislation in India was
true as a part of unemployment definition? enacted in
A Physically fit to work A 1860
B Mentally fit to work B X 1881

C 1882
C X Ability to discharge the work most
efficiently D 1891
ER
D But, unable to find work 923. set guidelines regarding safety
practices at work.
918. Which is the Human Relation Policy?
A Equal employment laws
D
A X Open communication
B X Occupational safety and health
B Common interest
G
laws
C Mutual acceptance C Labor laws

D All of the above D Advertising regulations
919. In career development, providing sup- 924. ‘incentives’ given to employees are a part
port in developing career is part of
Aof
H
A non direct financial payment
A individual role
B X direct financial payments
-C
B X managerial role
C compensation
C employer role
D pension benefits
N
D line manager’s role 925. Which of the following department of

920. Which of the following act deals with re- an Organisation performs the managerial
YA
cruitment and selection? function of matching Organisational needs

with the skills& abilities of the employees?
A Child labour act
A Finance department
RA
B The apprentices act

B Marketing department
C Mines act
C Production department
A
D X Human Resource department

921. The problem of industrial discipline was
926. Disadvantage of ‘forced distribution
N
debated by the Indian Labour Conference

method’ is
(ILC) held in India in
A difficult to develop
A 1955
B cause of disagreements
B X 1957
C time consuming
C 1959
D X ranking is based on employer’s cut-
D None of these off points
99
Do you know?
927. Building blocks of performance manage- A X external equity

ment are
B primary equity
A 3
C secondary equity
B 4
D collective equity
C 5 933. is defined as disputes between par-
ties submitted and decided by a neutral
D X6
ER
third party.
928. Typical simulated tasks include
A Collective Bargaining
A management games
B Affirmation Action
D
B leaderless group discussion
C X Arbitration
G
C The in-basket
D Negotiation
N
D X all of above 934. Which of the following statements is

929. ‘functional strategy’ can also be consid- not true about benchmarking strategy of
TQM?
A
ered as
A X departmental strategy A It is a people driven activity.
H
B business unit B It is related to the efforts of Kaizen.
-C
C X It is related to the raising of criteria
C companywide strategy
for selection.
D business strategy D It is raising the performance stan-
N
930. An interview, in which supervisor and dards of the organization.

subordinate review appraisal, called 935. Workers with manual jobs are mostly
YA
paid as
A structured interview
A pay plan based on knowledge
B unstructured interview
B X pay plan based on skills
RA
C X appraisal interview
C pay plan based on tenure
D hiring interview
D pay plan based on performance
931. In traditional focus, rewards based on
A
936. Making a fit between company’s compet-

production is part of
itive aims and each department’s plan is
N

A Strategic planning
B performance appraisal B X Strategic fit
C recruiting and placement C Corporate strategy
D X compensation and benefits D Competitive strategy
932. Job’s pay rate in comparison with one’s 937. Which of the following is the internal
own firm is an example of sources of recruitment?
100
Do you know?
A Promotion A recruiting and hiring
B Trainees B managing employees
C Transfer C compensating employees
D X All of these D X all of above

938. One of the dimensions included in the 943. Which one of the following is not in se-
quence of personnel training procedure
ER
Harvard Model is ?
A HR outcomes interest i) Instructor Preparation
B Behavioral interest ii) Present the task
D
iii) Try out performance
C X Stakeholders interest
G
iv) Training preparation
D Performance interest
v) Follow up.

939. Second step in ranking method of job
evaluation is to A (i), (ii), (iii), (iv) and (v)
A combine ratings
A B (ii), (i), (iv), (iii) and (v)
H
B rank jobs C X (i), (iv), (ii), (iii) and (v)
-C
C selecting compensable factors D (iii), (i), (ii), (v) and (iv)
D X grouping jobs 944. In which personality type we can include
N
accountants?
940. Appraisals of employees must be dis-
cussed in context of A realistic
YA
A X employees’ career aspirations B investigative
B performance applications C social

RA
C industry leading compensation D X conventional
D employee training 945. Anchoring jobs and slotting other jobs ac-
cordingly is called
A
941. Lean production aims at:

A X benchmarking jobs
A Continuous improvement
N
B evaluating pay scales

B Aim at zero defects
C evaluating pay grades
C Just-in-time inventory system
D evaluating internal equity
946. Management guru, Edward Deming ar-
942. ‘Talent Management’ automated end to gues that employee’s performance is result
end process involves of
101
Do you know?
A training communication A Wage Fund Theory
B quality management B Subsistence Theory
C own motivation C X Surplus Value Theory
D X both A and B D Residual Claimant Theory

947. What term refers to the knowledge, edu- 952. Which of the following is not a field of in-
cation, training, skills, and expertise of a dustrial relations?
ER
firm’s workers? A State and their institutions
A human resources B Management and their associations
D
B X human capital C Study of workers and their trade
unions
C intangible assets
G
D X Study of consumers and their asso-
D knowledge assets ciations

948. Which of the following statements about 953. Career counseling is part of which of the
Organizational Behaviour is wrong? following functions of HRM?
A It is an inter-disciplinary subject.
A
A Compensation& benefits
H
B It believes that individual, group and B Planning& selection
organization are subsystems of OB.
C X Training and Development
-C
C Its explanation finds roots in systems

as well as contingency theories. D Maintenance of HRIS
954. “Poverty is an artificial creation. It does
N
D X It deals only with prediction of hu- not belong to human civilization and we
man behaviour at work. can change that and can make people come
YA
949. Standard of ‘output’ for a job is called out of poverty through redesigning our
institutions and policies.” This preamble
A X fair day’s work refers to
RA
B unfair day’s work A Women Entrepreneurship
C incentive rate B Corporate Entrepreneurship
D systematic soldiering C X Social Entrepreneurship

A
950. Recruitment D None of the above

N
A follows selection 955. Relationship between two variables can

be identified with help of
B X precedes selection
A ratio analysis
C matches selection
B X scatter plot
D none of the above
C trend analysis
951. Which of the following theories of wages
was propounded by Karl Marx? D all of above
102
Do you know?
956. Expectancy Theory of Motivation was 961. In how many dimensions HRD maturity
propounded by level in an organization is measured?
A Porter and Lawler A 3
B McGregor B X4
C X Vroom C 5
D J. Stacy Adams D 6
ER
957. “We must maintain in good order the 962. “Navigating office politics” needs
property, we are privileged to use, pro- A X mentoring
tecting the environment and natural re-
D
sources” is known as B employee’s performance
A Protecting business environment C career interests
G
B X Social responsibility of business D developmental needs

963. Which of the following relates to training
C Maintaining good property
works?
A
D Protect natural resources A X Job rotation
958. Managers and executives are often paid
H
B Induction
in form of
A X salaries C Vestibule
-C
B bonuses D Task
964. Which of the following is method of
N
C promotion Union recognition?

D shopping discounts A Secret Ballot
YA
959. Who is not associated with development

B Check-off System
of human development index?
C Membership Verification
A Sudhir Anand
RA

B Meghnad Desai
965. Who has advanced the Goal setting the-
C Mahabub-ul-Haq ory of Performance Management?
A
D X Manmohan Singh A X E.A. Locke& Gary Lutham

N
960. One of the acceptable methods for obtain- B F. Trompenaavs and Charles Hamp
ing feedback of training is called
C R. Tung and Arthur Anderson
A X Structured Interview
D J.C. Usunier and P.N. Gharvi
B Performance after Training 966. To address the challenges and opportu-
C Improvement after Training nities they face organisations engage in a
process of strategic management. Strategic
D Employee Turnover Rate management is:
103
Do you know?
A short-term focused and composed of 970. Wage and Salary Administration consists
organisational strategy, including strategy of
formulation and implementation A Representative Role
B short-term focused and composed B Rate Determination
of the organisation’s mission, vision and
value statements C Creation of Post
C X long-term focused and composed D X All of the above
ER
of organisational strategy, including strat- 971. Which one of the following is the advan-
egy formulation and implementation tage of team-based pay for performance
D long-term focused and composed of plans?
D
the organisation’s mission, vision and A Financial incentives can shape a per-
value statements son’s goals.
G
967. The process of grouping of similar types B Can help the firm to attain individual
of works together is known as equity.

A X Job classification C Fit an individualistic culture.
B Job design
972.
A
D X Aids performance measurement.
appraisal done separately will pro-
H
C Job evaluation
vide feedback on the potential of these
D Job description managers.
-C
968. A job design is A X Potential

A The design involving maximum ac- B Managerial
N
ceptable job design qualities to perform a

job C General
YA
D Administrative
B X The division of total task to be per-
formed into manageable and efficient units 973. An advantage of ‘alternation ranking
method’ is that it
RA
C A systematic way of designing and

A is simple to use
determination of the worth of a job
B X avoids central tendency and biases
D None of the above
C ends up with predetermined rating
A
969. When an organization outsources the re-

sponsibilities for the end-to-end delivery figures
N
of the recruitment/selection process cover- D provides behavioral anchors

ing all vacancies is 974. Equity theory of motivation includes
A Recruitment process and screening A external equity
B Business process and screening B internal equity
C Knowledge process and screening C individual equity
D X All the above D X all of above
104
Do you know?
975. Career planning and development is an D Strategic, Market oriented, Analyti-
example of cal, Reportable, Technical
A human process intervention 980. According to Fredrick Herzberg, person’s
“higher-level” needs are
A X accomplishment and recognition
B food and shelter
ER
C friendships
976. Corporate business ethics is norms
and pattern that spring from organiza- D secure income
tional view of good and bad, right and 981. In the future, HR managers will have to
D
wrong. deal with all of the following workforce
changes, except
G
A Social
A a more racially diverse workforce
B X Behavioural

B a skills shortfall among workers
C Institutional
C X an abundance of entry level work-
D Individual
977. Second step in planning process is to
ers
A
H
D an older workforce
A Set an objective 982. Off the Job Training Method consists
-C
B Evaluate alternatives A Role Playing Method
C X Determine strength and weak- B Case Study Method

N
nesses C Programmed Training

D none of above
YA

978. is the right to make decisions, to di-
983. A brief write-up of what the job is all
rect the work of others, and to give orders.
about is
RA
A Leadership A Job finding

B X Authority B X Job summary
C Delegation C Job analysis
A
D Management D Job specification

N
979. What composes the ‘SMART’ goals? 984. How many stages does the recruitment
process comprise of?
A Simple, Monetary, Achieved, Reli-
able, Total A 2
B X Specific, Measurable, Attainable, B 6
Realistic, Time Bound
C 9
C Strategic, Measurable, Analytical, Re-
portable, Technical D X5
105
Do you know?
985. The first step in the e-selection process A Acquired labour more than the re-
is ? quired.
A consider how the various new stake- B Purchased raw material more than
holders and clients will use the system the immediate required.
B train the employees that will be re- C X Breakdown of machinery.
cess D All of the above.
ER
990. ‘survey research’ is an example is
C X draw-up a flow chart of the current
assessment process A X human process intervention
D
D draft the desired flow process that B techno structural interventions
C strategic interventions
G
986. In employees pension plan, a portion
of employees earnings contribution into D HRM interventions

fund, classified as 991. Employee morale relates to
A cash balance plans
A
A productivity
B early retirement window B X Attitude
H
C deferred profit sharing plan C Empathy
-C
D X savings and thrift plan D Skills

987. The focus of Human Resource Manage- 992. Job identification is one of the compo-
N
ment revolves around nents of

A Job specification
A Machine
YA
B X Job design
B Motivation
C Job description
C Money
RA
D Job evaluation
D X Men
993. Which of the following are most closely
988. is the process of deciding what po- interconnected?
A
sitions the firm will have to fill? A Leadership and organization struc-
A Recruitment ture
N
B X Leadership and motivation

B Selection
C Leadership and planning
C X Personnel Planning
D Leadership and performance ap-
D Interviewing praisal
989. An employee can be laid off when the or- 994. Performance Appraisal is a double edged
ganization has tool to
106
Do you know?
A Offering challenges for promotion A continuous improvement
B Accompanying the course of Demo- B discontinue improvement

tion
C performance reviews
C Create space for the employee to or-
ganisationally survive D X both A and C
D X All of the above 1000. Human Resource Management aims to
maximize employees as well as Organiza-
ER
995. Providing personal development oppor- tional
tunities, shifting of an employee from one
job to another, without altering their job A X Effectiveness
designation, considered as a
D
B Economy
A promotion
G
C efficiency
B X transfer
D Performativity

C reality shock 1001. Public recognition such as an award in
organized function is best classified as an
A
D formal training
example of
996. Hawthorne Experiment is related to the
H
A financial awards
A Systems theory
B X non-financial rewards
-C
B Classical theory
C proportional award
C X Human relations theory
N
D fixed award
D Scientific management theory
1002. People belongs to profession of chemist
YA
997. Operating profit margin is included in is best classified as

A X short-term of shareholder value A realistic orientation
B long-term shareholder value X investigative orientation
RA
B
C economic value added C social orientation
D managerial job evaluation D artistic orientation
A
998. Finding ways to reduce is a key re- 1003. Total profit and rate of return is classi-
sponsibility of management. fied as
N
A Dissatisfaction A X employer’s ability to pay
B X Uncertainty B employer’s ability to hire
C Stress C employer’s ability to train employees
D None of the above D employer’s ability to grow

999. Management of performance ensures 1004. Managerial decision-making refers to
107
Do you know?
A Programmed decisions A X enterprising orientation
B Information system B investigative orientation
C X Unprogrammed decisions C social orientation
D Operation research D conventional orientation

1005. Which of the following option is a com- 1010. Successful managers are
ponent of remuneration?
ER
A X Efficient& effective
A Motivation
B Strict to employees
B Commitment
D
C Wrong Policy makers
C External equity
G
D Wrong decision makers
D X Fringe Benefits
1011. Trade Union strike supporting a political

1006. A ‘quantitative technique’ in job evalua- cause and affecting production activities is
tion processes is a problem related to
A job classification
A
A Socio-economic phenomenon
H
B alternative ranking method B Ethical and technical phenomenon
C aligned reward strategy C X Ethical and economic phenomenon

-C
D X point method D Socio-political phenomenon

N
1007. The ‘force-field analysis’ model of or- 1012. Max Weber developed a theory of
ganisational change resistance was ad-
vanced by A Autocratic Management
YA
A X Kurt Lewin B Democratic Management
B Chris Argyris C X Bureaucratic Management

RA
C Abraham Maslow D Free Style Management

1013. A technique, including formal methods
D Douglas McGregor
for testing effectiveness of training pro-
A
1008. The Japanese 5 ‘S’ model deals with gram, considered as

N
A X Housekeeping A design of evaluation
B Quality assurance B X controlled experimentation
C Cost effective measures C in-house development
D Assembly line production D consolidation of gains

1009. People with career of ‘lawyer’ can be 1014. Reinforcement of new culture, by orga-
classified under nization’s manager can be concluded in
108
Do you know?
A unfreezing stage D Human Resource Management
1019. Statement by Wal-Mart “Save money,
B moving stage
Live better” is pointing its business strat-
C X refreezing stage egy as
D nonmoving stage A Consolidation

1015. Which one is an underlying value in OD B Horizontal integration
efforts?
ER
C X Cost leadership
A X Trust and support
D all of above
B Coercing the people
1020. In career development, providing indi-
D
C Resorting to short cut methods vidual development plans for employees is
part of
G
D Profit maximization by hook or crook
A individual role

1016. In new approach of jobs pay rates, em- B manager role
ployers are focusing on
C X employer role
A employee’s family name
A D line manager
H
B X employee’s competency 1021. Which of the following is a single use
plan?
C employee’s performance
-C
A X Budget
D employee’s equity
1017. Which of the following would likely be B Rule
N
the least effective method of recruiting in- C Procedure

ternal job candidates?
YA
D Policy
A Posting information on Organisa-
tional bulletin boards 1022. In big five model, ‘conscientiousness’ is
tendency to be
B Examining HR records of current em-
RA
ployees A unconventional
C X Advertising in national newspa- B assertive

pers and journals
C X achievement
A
D Internal Sources
D autonomous
N
1018. The process of forecasting an organiza- 1023. Frederick Herzberg ,Abraham and
tions future demand for, and supply of, the Maslow, gave theories of
right type of people in the right number is
called A X motivation
A Recruitment B HR system
B X Human Resource Planning C appraisal system
C Human Capital Management D performance based appraisal
109
Do you know?
1024. Understanding behavior and culture of 1029. Attrition is related to

host country’s market by host manager in
A Job description
corporation orientation is known to be
A ethnocentric B X Resignation / Termination
B X polycentric C Job evaluation
C geocentric D Merit rating
ER
D expat-centric 1030. The primary aim of recruitment and se-
1025. Which is not a centralized communica- lection process is to
tion network system? A Meet the high labour turnover
D
A X Circle Network
B X Hire the best individuals at opti-
G
B Chain Network mum cost
N
C Ensure the availability of surplus in

C Wheel Network
the case of sickness and absence
D Y-shaped Network
A
D Hire Excess manpower for the future
1026. Find out the one which is not an element
of employee empowerment:
H
1031. examination may protect the com-
A X Arbitrariness pany against unwarranted claims under
-C
B Purposefulness workers compensation laws
C Belief system and trust A Written

N
D Self-sufficiency or Competency B X Physical

YA
1027. HR maturity of company with respect to C Mental

its strategic goals is measured by
A X Human Resource Development D Reference
RA
(HRD) scorecard 1032. A systematic, integrated and planned

B HR scorecard approach to improve the effectiveness
of groups of people in organizations is
C both A and B known as
A
D none of above A Managerial Training

N
1028. ‘organizational confronting meeting’ is B Management by Objectives

an example of
A X human process intervention C X Organizational Development
B techno structural interventions D Management Development
C strategic intervention 1033. The mental process to interpret environ-

ment as’ per one’s own understanding is
D HRM interventions known as:
110
Do you know?
A X Perception 1038. To be effective a points-based rating sys-
tem requires:
B Personality
A X Comprehensive, reliable and con-
C Attitude sistent information
D Ability B Objectivity in assessments

1034. Training of employees during a job is C Close management control
called
ER
D 360◦ assessment
A X on the job training
1039. Training involves
B off the job training
A Evaluating the effectiveness of train-
D
C job instruction training ing programmes
G
B Developing suitable training pro-
D none of above
grammes

1035. Accessing employees’ telephones and
computers for monitoring employees’ rate C Identification of training needs of the
and accuracy is individuals and the company
A critical incident method

A D X All of the above
H
1040. Incentive and pay plan is tied to com-
B forced distribution method pany’s overall profitability is called
-C
C behaviorally anchored rating scale A fixed pay
D X electronic performance monitoring B X variable pay
N
C fixed-variable pay
1036. Comparison between what salary
YA
coworkers are getting for similar jobs is D mixed pay

called 1041. Drive is explained by
A X individual equity
A X Any strong stimulus that impels ac-
RA
B pay rate equity tion.

B Any object, event exiting in the envi-
C collective equity
ronment.
A
D procedural equity C Anything that increases the repeti-

tion of behaviour.
N
1037. An availability of new ‘IT’ system to

track succession planning is part of D None of the above
A phased retirement 1042. Strike called by union labor when ille-
gal practices are to be conducted by com-
B preretirement counseling pany’s employer is classified as
C X talent management A sympathy strike
D modifying selection procedure B wildcat strike
111
Do you know?
C X unfair labor practice strike C Analyse jobs with increase and

proper motivation
D economic strike
1043. Corporate leaders in India in private sec- D X Describe jobs with increase motiva-
tor are tempted by a very high target of tion for proper jobs
and the concerned employees have 1047. Bargaining items that are neither
to achieve the target for promotion and sta- mandatory nor illegal while negotiation
bility. parties do not compel each other for bar-
ER
gaining are classified as
A Money making
A voluntary bargaining items
B Business growth
B permissible bargaining items
D
C Product development
C illegal bargaining items
G
D X Profit
1044. The human resource management func- D X both A and B

tions aims at 1048. Who creates and implements strategic
change in an organization?
A ensuring that the ’human resources
A
possess, adequate capital, tool equipment A Directors
and material to perform the job successful
B Consultants
H
B X helping the Organisation deal with
its employees in different stages of employ- C H. R. Managers
-C
ment
D X Strategist
C improving an Organisation’s credit- 1049. Type of third party intervention in
N
worthiness among financial institutions which an arbitrator dictates and deter-

D Ensuring financial& Marketing Sta- mines terms of contract settlement is clas-
sified as
YA
bility
1045. What is that describes the duties of the A mediation
job, authority relationship, skills require-
B impasse
RA
ment, conditions of work etc.

A X Job analysis C fact finder
B Job enlargement D X arbitration

A
1050. The programme once installed

C Job enrichment must be continued on a permanent basis.
N
D Job evaluation A X Job evaluation

1046. The Job Characteristics Model is one of
the most influential attempts to B Training& Development
A Design jobs with increased motiva- C Recruitment

tional properties D All of the above
B Assign jobs with proper motivational 1051. Work experience and field of study are
properties included in
112
Do you know?
A working capital 1056. ‘Managing tasks effectively’ comes un-
der
B X human capital
A X personal competencies
C compensation capital
B interpersonal competencies
D size of working capital
1052. Grouping of dissimilar jobs such as sec-
retaries, mechanics and firefighters, called D Both A and C
ER
1057. In talent management end to end pro-
A rank jobs cess, learning management systems lead to
B X grades A succession planning
D
C classes B performance management
G
D columns C compensation management
N
1053. In career development, employees self-

D X e-recruiting
assessment for their own values are being
considered, regarded as 1058. The term used before the language of
A
modern HRM was ?
A X individual role A Labour Relations
H
B managerial role B Personnel Management
-C
C employer role C Industrial Management
D line manager’s role D X All of the above
N
1054. When action plan is prepared for cor- 1059. ‘performance appraisal’ is an example of
recting performance deficiencies is
YA
A satisfactory-promotable interview
view
RA
C X unsatisfactory-correctable inter- D X HRM interventions

view 1060. The Integrated system model is also
known as ?
D unsatisfactory-uncorrectable inter-
A
view A X Harvard Model

N
1055. Directing staff activities in related areas B Michigan Model

is part of
C Integrated Model
A Staff function
D Warwick System Model
B Coordinative functions 1061. While recruiting for non - managerial,
C X Line function supervisory and middle - management po-
sitions which external factor is of prime
D Both A and B importance?
113
Do you know?
A Political - Legal 1065. Convenient way in ‘unfreezing stage’ is
B Unemployment rate A action research

C X Labour market B X survey research
D Growth and Expansion
C marketing research
1062. Which among the following are parts of
job description: D human research
ER
i) Duties performed
1066. Comparison of company’s performance,
ii) Job summary in context of before and after change is
iii) Job identification
D
iv) Supervision given
G
v) Delegation of authority B consolidation of gains
A X (i), (ii), (iii) and (iv)

C X monitoring and assessing pro-
B (ii), (iii), (iv) and (v) grams
C (i), (iii), (iv) and (v)
A
D creating guiding coalition
H
D (i), (ii), (iii) and (v) 1067. Certain basic factors used for comparing
1063. Individual level where people are usu- jobs are called
-C
ally motivated to close the gap between
A X compensable factors
their current and desired
A X Capabilities B intuitive factors
N
B Skills C logical factors

YA
C Expectations
D comprehensive factors
D Performance
1068. The concept of stagnation in the context
1064. Arrange the following steps of Job anal-
RA
of HRM means:
ysis in proper sequence:
A Lack of appropriate selection criteria.
I. Prepare the job description report.
II. Select the job. B Over-reliance on the internal labour
A
III. Find out the requirements for each market to fill new positions.
part of the job.
N
C X HR staff having very limited expe-

IV. Break the job into various parts. rience outside the HR functions.
A II,I,IV,III D Lack of integration of recruitment
and selection into the wider human re-
B II, III, IV, I
source function.
C X II,IV, III, I
1069. Managers can support ‘instrumentality’
D IV, III, II, I by creating
114
Do you know?
A X easy incentive plans A X A Staff function
B uneasy incentive plans B A line function
C intrinsic incentive plans C A staff function, line function and ac-

counting function
D extrinsic incentive plans
D All of the above
1070. Is the main source of innovations
1075. A job enrichment is a way to
ER
A Upgraded technology
A X motivate employees
B X Human mind
B compensate employs
D
C Competitors’ pressure
C staffing new employees
G
D Research& Development
D all of above
1071. ‘360’ degree method related to

1076. Motivating the employees is classified
A X Performance appraisal as ?
B Organization climate
A A Informational role
H
C Employees moral B X Interpersonal role
C Decisional role
-C
D Retrenchment
1072. A manager teaches job-related skills in D Conceptual role
coaching for
N
1077. Which of the following is a process of

A longer span of time communication?
YA
B X shorter span of time A Lateral
B Upward
C resetting salary schedules
RA
C Downward
D self-managing teams
1073. Which of the following cannot be said to D X All the above
be an effect of industrial disputes? 1078. ‘management turnover’ can be best clas-
A
A High Labour Turnover sified as

N
A Potential opportunities
B Higher rate of Absenteeism
B Potential Threats
C Higher rate of Man-days lost
C Potential Strengths
D X High Productivity, Peace and Profit
D X Potential Weaknesses
1074. Human Resource Management (HRM) 1079. Behavioral factors affecting job design
is ? are
115
Do you know?
A Autonomy A X personal competencies
B Diversity B interpersonal competencies
C Feedback C business management

D Both A and C
1085. According to Fiedler’s Contingency
1080. Anything dealing with Ethics in Busi- Model of Leadership, which one of the fol-
ness is
ER
lowing is a situational variable?
A X Good, bad or both, to the business A X Organisational System
gains
B Degree of task structure
D
B Not related to religion
C Leader’s position power
G
C Not to focus obligation
D Leader - Member relationship
D Killing all types of Unfair Trade Prac- 1086. In career development, assessing your

tices own skills is included in
A
1081. Modifying selection procedures for se- A X individual role
nior employees is a step towards
B manager role
H
A X keeping retirees
C employer role
-C
B keeping employees D line manager
C retirement benefits 1087. Situation in which senior employees’
salaries are lesser than recruited employ-
N
D talent management ees, called

1082. Types of pension plans include A X salary compression
YA
A contributory versus noncontributory B incentive compression
B defined contribution versus defined C aligned reward strategy

RA
benefit D bonuses compression

C qualified versus non-qualified 1088. Who has propounded the system con-
cept of industrial relations? Find out from
A
D X all of above the following:

1083. Recruitment A L. N. Allen Flander
N
A X Follows selection B L. N. Flax

B Precedes selection C X John T. Dunlop
C Matches selection D Neil N. Chamberlein
1089. In which public sector organization
D None of the above
quality circles was first introduced in In-
1084. ‘Behaving ethically’ is included in dia.
116
Do you know?
A Hindustan Aeronautics Ltd. A X Job analysis
B Bharath Earth Movers Ltd. B Job evaluation
C X Bharath Heavy Electricals Ltd. C Job enrichment
D Hindustan Machine Tools Ltd. D Job enlargement

1090. Arrange the following systems in the 1094. An outline of chain of command and re-
right order on the managerial style contin- porting relationships in form of chart, is
ER
uum suggested by Rensis Likert stated in
A X organization chart
I. Consultative
D
II. Benevolent Authoritative B process chart
III. Exploitative Authoritative C process management
G
IV. Joint decision-making D production unit

A X III, II, I, IV 1095. Disadvantage of alternation ranking
method is
B III, I, II, IV
A A difficult to develop
H
C II, I, III, IV B X cause disagreements
D III, IV, II, I C time consuming
-C
1091. Which theory of human motivation fo-

D difficult to rate
cuses on personal perceptions of the per-
1096. Formulating ‘SMART’ performance
N
formance process?
training objectives is included in
A Adam’s Theory of Inequality
YA
A need analysis
B McClelland’s Need Theory
B X instructional design
C X Vroom’s Expectancy Theory
RA
C implement
D Alderfer’s ERG Theory
D evaluate
1092. An employer; not paying for title of job
1097. The first step in the human resource
and hired , regarded as
A
planning process is ?
A pay based on company’s profit
A Preparing a job analysis
N
B pay based on company’s stocks

B X Forecasting future human resource
C X pay based on competency needs
C Assessing future demand
D pay based on time
1093. The process of analyzing jobs from D Assessing future supply
which job descriptions are developed are 1098. Handling labor relations and safety laws
called for company’s labor is part of
117
Do you know?
A Line functions C X Hackman and Oldham

B X Staff functions D Horkman and Olatham
C Coordinative functions 1103. The outside third party who is brought

into settle a dispute, and he or she has the
D Both A and C authority to make a decision is called
1099. The process of developing the appli-
A Union
cant’s pool for job openings in an organi-
ER
zation is called B Government
A Hiring
C Legal Expert
D
B Recruitment
D X An Arbitrator
C X Selection
G
1104. Reviewing of data like productivity, ab-
D Retention senteeism, down time and product quality

is futile part of
1100. According to Robert L. Katz, the right
sequence of relative importance of various A X planning
managerial skills from top to bottom is
A
B preparation
H
I. technical
C follow-up
II. Human
-C
III. Conceptual D active coaching
1105. The trusteeship approach to industrial
A X III, II, I
N
relations was advocated by:

B I, II, III A Karl Marx
YA
C III, I, II B Max Weber

D II, III, I C Allan Flanders
RA
1101. Who is regarded as the father of Scien-

tific Management? D X Mahatma Gandhi
A Albert Bandura 1106. Which test assesses an individual’s

achievement and motivational levels?
A
B Louis D. Brandies
A Guilford - Zimmerman Temperament
N
C X Frederick Winslow Taylor Survey
D Elton Mayo B Minnesota Multiphasic Personality
1102. Job Characteristics Model is proposed C Thurstone Temperament Survey

by ?
D X Thematic Apperception Test
A Hockman and Coldham
1107. The following technique is used to eval-
B Hockman and Oldcham uate an employee individually.
118
Do you know?
A X Graphic scale rating 1112. Which one of the following does not in-
clude under the functions of human re-
B Ranking source management?
C Paired comparison A Planning
D Forced distribution B X Profitability

1108. Which of the following factors is one of C Organising
the environmental factors affecting job de-
ER
scription: D Recruitment
1113. Which one is part of Michael Porter’s
A Workflow and culture generic strategies?
D
B X Autonomy and feedback A Focus strategy
G
C Employee availability and abilities B Differentiation strategy
C Cost leadership strategy

D Culture and diversity
1109. The metric views human resource D X All of the above
A
expenses in relation to the total operating 1114. Relationship between HRM& Manage-
expenses of the organization. ment?
H
A X HR expense factor A Both are same .
B Management is one aspect of HRM
-C
B human capital ROI
C X HRM is one aspect of Management
C health care costs per employee
N
D No relationship exists
D human capital value added
1115. A rating scale which enlists traits and
YA
1110. Majority of the disputes in industries is performance values is called

(are) related to the problem of
A X graphic rating scale method
A Wages
RA
B Salaries
C Benefits D in-house development
A
D X All of the above 1116. Which is not a method of performance

appraisal?
1111. Which of the following is not a reason
N
for increasing workforce diversity? A Straight ranking method
A Changing demographies B Man-to-man comparison method
B X Product Quality Consciousness C Check list method

C Political and Legal Systems
1117. Management development is concerned
D Globalisation of Business with learning of
119
Do you know?
A Mechanical skills A 4
B Specific job skills B X5
C X Conceptual and creative skills C 6
D All of the above D 7

1118. Several jobs rated with individual rank- 1123. A list of the duties, responsibilities, re-
ing, comes under porting relationship, working conditions
ER
and supervisory responsibilities of a job as
A X combining ratings a product of a job analysis is
B ranking jobs A Job enlargement
D
C selection of compensable factors B Job design
G
D grouping jobs C X Job description

1119. Kind of arbitration in which parties are D Job enlistment
committed to accept award of arbitrator, 1124. In career development, providing as-
can be best classified as
A
signments that develop careers is part of
A X binding arbitration A individual role
H
B non-binding arbitration B X manager role
-C
C interest arbitration C employer role
D rights arbitration D line manager
N
1120. In career development, providing timely 1125. Performance appraisal is

performance feedback is a futile part of
A Morale boosting
YA
A individual role
B Training and Development Activity
B X manager role
C X Job Analysis
RA
C employer role
D None of the above
D line manager 1126. Human resource can be thought of as
1121. The concept of “End spurt” is associated “the total knowledge, skill, creative abili-
A
with which of the following? ties, talents and attitudes of an organisa-

tion’s work force as well as the value at-
N
A Morale titudes and beliefs of the individuals in-

volVed.” Who gave this statement?
B Fatigue
A X Leon C. Megginson
C X Monotony
B Merton
D Job satisfaction
C Philip Kotler
1122. The process of the feedback is made up
of phases. D D. Philopho
120
Do you know?
1127. Campus Recruiting does not have the D Lay-off
advantage of 1132. Reducing the number of employees at
A High Intellectual Capacity operational level and reorganizing the
work system in order to attain greater pro-
B X Higher understanding of organiza- ductivity.
tion
A X Downsizing
C High level of curiosity
B Manpower inventory
ER
D High potential
1128. Firms can use the as a benchmark C Manpower forecasting
for the cost per hire metric.
D All the above
D
A Government employment report 1133. Role of Human Resource Manager is
G
B X Cost Per Hire Staffing Metrics Sur- A Advisory
vey

B Mediator Role
C Employer Costs for Employee Com-
pensation Report C Representative Role
D Government Job Turnover Report
A D X All of the above
H
1129. An illegal strike which occurs during 1134. Using a structured interviewing tech-
term of agreement is classified as nique would likely achieve all of the fol-
-C
lowing except
A X wildcat strike
A Increased consistency across candi-
B unfair labor practice strike
dates
N
C sympathy strike B Reduced subjectivity on the part of

the interviewer
YA
D economic strike
1130. Which of the following department is re- C Enhanced job relatedness
sponsible for handling safety& health is-
D X More opportunity to explore areas
RA
sues of employees?
as they arise during the interview
A X HR department 1135. Training technique, which allows
trainees to solve problems and work in dif-
B Procurement department
ferent departments is called
A
C Finance department
A job rotation
N
D Marketing department
B X action learning
1131. ‘First come last go and last come first go’
is the principle of C lifelong learning
A X Retrenchment D management development

B Dismissal 1136. Which of the following Acts has a di-
rect relevance for grievance handling prac-
C Closure tices?
121
Do you know?
A The Industrial Employment (Stand- A X Strategic planning

ing Order) Act, 1946
B Corporate plan
B The Industrial Disputes Act, 1947
C Strategy
C The Factories Act, 1948
D all of above
D X All of the above 1142. Type of employees pay rate in which pay
1137. Which of the following is not a factor for is attached with productivity is called
ER
wage determination?
A fixed pay
A Productivity
B X variable pay
D
B Cost of living
C fixed-variable pay
G
C Prevailing wages
D mixed pay
D X Purchasing power of people 1143. Who is the profounder of the socio-

1138. Ethics provide psychological approach to Human Re-
source Development?
A
A Consumer Autonomy
A X David McClelland
H
B CSR
B Lorraine Corner
C Justice
-C
C Lim Teck Ghee
D T.W. Schultz
1139. Recruiting is necessary to
N
1144. Narrow span of control results into

A forecast the supply of outside candi-
A X Tall structure
YA
dates
B X developing an applicant pool B Flat structure
C determine whether to use inside or C Mechanistic structure

RA
outside candidates
D All the above
D develop qualifications inventories 1145. E-operations cover Web based initiatives
1140. Consider the following punishments in that
A
disciplinary actions: A improve the marketing of existing

products
N
A Warning
B Censure B improve the creation of existing prod-

ucts
C X Both (A) and (B) C X improve ways to address an identi-
D Demotion fied set of customer needs
1141. Company matches its capabilities with D improve the selling process
environmental demands is 1146. First step in ‘appraising process’ is
122
Do you know?
A X defining the job 1151. Empowerment means authority to make
decisions in ones area of operation
B training session
A X Without having to get approval
C feedback session from anyone else
D interview sessions B Without caring for the consequences
1147. In strategic human resource manage-
ment, HR strategies are generally aligned C By taking approval from the senior
ER
with D All the above
A X Business Strategy
1152. The process through which individuals
D
B Marketing Strategies attempt to determine the causes behind
others’ behaviour is known as
G
C Finance strategy
A Perception
D Economic strategy

B Attitude
1148. Which is convention method of Human
Relation training method? C X Attribution
A Conference training
A D Social identity theory
H
B Case study method 1153. On-the-job training methods are not
based on
-C
C Incident method
A Demonstration methods
N
B X Interactive methods
1149. Which of the following is a benefit of em-
ployee training? C Vestibule Training methods
YA
A Provides a good climate for learning,

D Apprentice training method
growth and co-ordination
1154. Job description includes information
RA
B X Helps people identify with organi- about

sational goals
A X Job responsibilities, duties and
C Improves morale working conditions.
A
D None of the above B Job responsibilities and qualifications

for performance.
N
1150. People with realistic personality ap-

proach often choose careers as
C Job responsibilities, duties and quali-
A bankers fications for performance.
B investment managers D Job responsibilities, duties and worth

in terms of wage and salary.
C X engineers
1155. Which of the following is not an OD
D credit managers technique?
123
Do you know?
A Grid Training 1160. In career development, seeking out ca-

reer resources is included in
B X Delphi Technique
A X individual role
C Survey Feedback
B manager role
D Sensitivity Training
C employer role
1156. Converting of strategies into actions is
meant by D line manager
ER
1161. Internal recruitment has the potentiality
A Formulate strategies to increase the of the employees.
B X Implement the strategies A Conflicts
D
C Evaluate performance B X Misunderstanding
G
D all of above C Income

1157. In which stage of HR intranet site devel- D Morale
opment are multiple sites linked together
1162. Transition to independent contracts sta-
A
to create a seamless experience for the in-
tus is an example of
dividual?
A X phased retirement
H
A Personalised
B flexible work
B X Integrated
-C
C Transactional
N
D Brochure ware
1163. Which of the following responsibilities
1158. Which is methods of collection informa- do human resource managers fulfill in
YA
tion for Job analysis? their role as employee advocates?

A Questionnaire Method A establish guidelines for how manage-
ment should be treating employees
RA
B Interview Method
B provide support for employees con-
C Observation Method testing unfair practices
D X All of the above C represent employees’ interests as ap-
A
propriate
1159. An availability of information systems
N
to integrate learning with employee pay is D X all of the above

part of 1164. E-recruiting methods include
A phased retirement A Internet job boards
B preretirement counseling B Career websites
C X talent management C X Employer websites
D modifying selection procedure D All of the above
124
Do you know?
1165. Which of the following demographic is- 1170. The four systems of Management in
sues represents a challenge for human re- terms of Leadership styles are related to
source managers?
A Philip Kotler
A increasingly diverse workforce
B X Rensis Likert
B aging workforce
C Peter F. Drucker
C increasing use of contingent workers
D Blake and Mouton
ER
D X all of the above 1171. Which one is not a part of HRD system?
1166. Providing employees development bud- A Training
get is a method relating to
D
B Career Planning
A X career management
G
C X Manpower Planning
B appraisal management
D Organizational Development

C performance management 1172. Measuring performance on basis of job
tasks actually done is called
1167. Pay based on piecework is an example of
A A sampling technique
H
A time based pay B X work sampling technique
C work sample
-C
B X performance based pay
C bonuses D all of above
1173. Redressal of employees’ grievances cov-
N
D promotion ers
1168. Affective competence, Intellectual com- A Positive attitude towards employees’
YA
petence and Action-oriented competence grievances and readiness to help

as components of key competencies of
managers was proposed by B Expediting machinery for resolving
employees’ grievances
RA
A X Rabi Kanungo and Sashi B. Mishra

C Equitable salary system for all
B Robert Katz
D X Both (A) and (B)
A
C Henry Mintzberg 1174. Which of the following is not a central

Trade union in India?
D Thomas Durand
N
A BHS
1169. Levels within a ‘pay grade’ are called
B X ILO
A X pay ranges
C INTIC
B grade scales
D AITUC
C group of similar jobs
1175. An ‘Equity theory of Motivation’ does
D tuning pay rates not include
125
Do you know?
A internal equity 1180. Pension plan, in which specific amount

of profit is transferred to employees ac-
B external equity count, that are payable at time of retire-
ment or death is classified as
C X collective equity
A X deferred profit sharing plan
D individual equity
B savings and thrift plan
1176. When managers use metrics to assess
performance and then develop strategies C cash balance plans
ER
for corrective action, they are performing
D early retirement window
the function of management.
1181. Recruitment is widely viewed as a
A planning
D
A X Positive process
B leading
G
B Negative process
C staffing C Positive as well as negative process

D X controlling D None of the above processes
A
1177. Determining type of people, which a 1182. ‘coherent career’ plan links
company needs for job is referred as
A employee’s performance
H
A job descriptions
B career interests
-C
B job analysis
C developmental needs
C X job specifications D X all of above
N
D both A and C 1183. Paid employees insurance by employers

is futile part of
1178. Type of interview in which employee is
YA
informed of his dismissal from job, is clas- A direct financial payments

sified as
B salary increments
A X termination interview
RA
C paid counseling
B outplacement counseling
D X non direct financial payment
C exit interviews 1184. Manpower inventory is
A
D subordination interviews A To find out how manpower is to be

utilized
N
1179. ‘new overseas markets’ can be best clas-

sified as B X To prepare inventory for schedul-
ing manpower
A X Potential opportunities
C The data collected about the present
B Potential Threats employees of an organization
C Potential Strengths D The data as calculated by demand

forecast and compared with inventory in
D Potential Weaknesses respect of manpower
126
Do you know?
1185. The categories of human process, techno 1190. Example of ‘general competency’ re-
structural, human resources management lated to job is included
and strategic applications are related to:
A strategic thinking
A Change management
B mathematical reasoning
B X O. D. application
C reading and writing
C Training
ER
D X both B and C
D Action research
1191. Lewin’s process consists of
1186. HR professionals has to be skilled in the
art of A unfreezing stage
D
A X Clarifying
B moving stage
G
B Handling people
C refreezing stage

C Both (A) and (B)
D X all of above
D None of the above
A
1192. The HR policy which is based on the phi-
1187. A stage in which employees slide from losophy of the utmost good for the greatest
stabilization stage is called
H
number of people is covered under the
A stabilization sub stage A X utilitarian approach
-C
B trial sub stage B approach based on rights

N
C approach based on justice

D X maintenance stage
D configurational approach
YA
1188. Creating a package of rewards for em-

ployees is called 1193. Which of the following is NOT a goal of
HRM?
A HR strategy
RA
A Integration of HRM with the corpo-

B performance appraisal rate strategy of the Organization
C X aligned reward strategy B Producing the desired human behav-

ior that helps to achieve Organisations
A
D aligned compensating strategy goals

N
1189. Firing the non-performing employees,

C Creation of a flexible environment
HR manager is said to perform the
that can easily adopt change
A Interpersonal role
D X To endure proper delivery of prod-
B Informational role ucts
C Supportive role 1194. In a career development, accepting re-

sponsibility for your own career is in-
D X Decisional role cluded in
127
Do you know?
A X an individual role A phased retirement

B a manager role B flexible work
C a employer role C honoring experience
D a line manager’s role D X modifying selection procedure
1195. Ranking of all employees measuring a 1200. ‘expectancy chart’ is a graph to show re-
specific trait by making pairs of employees lationship between
ER
is called
A tasks performed and time utilized
A graphic rating scale method
B X test scores and job performance
D
C both A and B
G
D none of above
D X paired comparison method
1201. Promoting organizational effectiveness

1196. Which metric views employees as capi- through ‘HR’ policies and practices is
tal rather than as an expense? known as
A
A time to fill H A human resource metrics
B training investment B evidence based management
C HR expense factor C X high performance work system
-C
D X revenue factor D none of above

1197. ‘formal structural change’ is an example 1202. Which are not the characteristics of
N
of grievances?
A human process intervention A Factual
YA
B X techno structural interventions B X Fabricated

C strategic intervention C Disguised
RA
D HRM interventions D Imaginary

1198. People that are attracted to occupations 1203. A “Strategic plan” is also called
involving interpersonal skills more than
A
physical activities are said to be A X long term plan
A realistic orientation B short term plan

N
B investigative orientation C Both A and B
C X social orientation D none of above

D artistic orientation 1204. The shifts that have been taking place in
the collective bargaining front in India in
1199. British bank exchanged psychometric the post-liberalisation period include
test with role playing exercises, an exam-
ple of I. collective to individual contracts.
128
Do you know?
II. increased wages/incomes and bene- 1208. refers to the tendency of firms
fits accompanied by erosion of job to extend their sales, ownership, and/or
control. manufacturing to new markets abroad.
III. concession bargaining. A Expansion
IV. Attendance, skill or performance- B Market development
linked rather than age-weighted and
seniority based wages and benefits. C X Globalization
ER
A only I D Export growth
1209. Which one of the following is not
B I and II Human Resource requirement estimation
D
method?
C I, II and III
A Regression Analysis
G
D X I, II, III and IV
B Ratio Analysis
1205. Transactional Analysis (TA) is related to

C Top-down Approach
A Attitudes
B Learning
A
1210. Stage, age from birth to 14 year is called
H
C X Personality A exploration stage
D Perception B X growth stage

-C
1206. Manpower inventory is ? C establishment stage

N
A to find out how manpower is to be uti- D maintenance stage

lized 1211. Consider the following phases of Organ-
isational Development (OD):
YA
B to prepare inventory for scheduling

manpower I. Entry into the organisation
C X the data collected about the present II. Development of internal resources
RA
employees of an organization III. Problem identification

D the data as calculated by demand IV. Specific intervention
forecast and compared with inventory in V. Building a collaborative culture
respect of manpower
A
Rearrange the above stages in an orderly

1207. An elimination of direct comparison in sequence:
N
ranking method of job evaluation is in-

A I → III → II → IV → V
cluded in
A combine ratings B I → II → III → IV → V
B rank jobs C III → II → I → V → IV

D X I → III → IV → V → II
C selecting compensable factors
1212. The characteristics of human resources
D X select and group jobs are in nature
129
Do you know?
A Homogeneous A X training and development
B X Heterogeneous B performance appraisal
C Ductility C recruiting and placement
D Stable D compensation and benefits

1218. Coordination between workforce devel-
1213. Centers of expertise provide special as-
opment and retention is part of
sistance in
ER
A updates regarding appraisal A phased retirement
B production department
D
C X organizational change
G
D long term strategic plan
1219. People, who are more attracted towards

1214. ‘third-party intervention’ is an example career, involving in organizational under-
of standing are said to be
A
A realistic oriented
H
B techno structural interventions B X investigative oriented
C strategic intervention C social oriented
-C
D HRM interventions D artistic oriented

1215. “Organizational learning” and “Learn- 1220. Series of lifetime activities contributing
N
ing organization” are in establishment, fulfillment and success

of a person’s career is called
YA
A X Same
A career
B Different
B career management
RA
C Reverse to each other

C career planning
D Complementary to each other D X career development
1216. Successful managers are ? 1221. Medical organization, consisting of sur-
A
geons and specialists that provides routine

A X Efficient& effective
medical services to employees in exchange
N
B Strict to employees of paying nominal fee is called
C Wrong Policy makers A preferred health organization
B X health maintenance organization

D Wrong decision makers
1217. In career development focus, providing C preferred provider organizations
information about career path is futile part D preferred maintenance organizations
of
130
Do you know?
1222. A cycle that starts from first job to pro- 1227. A high ranking organizational official
motion until retirement is called (e.g. general counsellor or vice president)
who is expected to provide strategies for
A career management
ensuring ethical conduct throughout the
B X career management life cycle organization is known as
C on boarding A Ethics Manager
B X Ethics Officer
D performance management
ER
1223. In career development, providing men- C Ethics Controller
toring opportunities is part of
D Ethics Counsellor
D
A individual role 1228. Supply of services by outside vendors
that are done previously by in-house em-
G
B manager role
ployees is
C X employer role

A X outsourcing
D line manager B off shoring
1224. Time study refers to
A C alternative staffing
H
A Value analysis
D none of above
B Value engineering 1229. Basis of ‘organizational development’ is
-C
C Improving work methods A X action research

N
D X Developing a standard time to do a B customer research

particular task
YA
1225. The basic role of policy is

D human research
A X To provide guidelines for action
1230. An availability of information systems to
RA
B To set procedures integrate succession planning with recruit-

ment is part of
C To give direction for motivation
A phased retirement
D To prescribe methods
A
1226. “Third Party intervention” as “Conflict
N
Resolution” is C X talent management

A Often required D modifying selection procedure
B Seldom required 1231. suggests Human Resource Strat-
egy in itself may not be effective.
C X Required as a mandate, when con-
flict remains unresolved A Peter Drucker
D Not at all considered as an option B X Tony Groundy
131
Do you know?
C John Zimmerman A direction sharing
D Anonymous B goal alignment
1232. When effort to earn additional income C X rewards and recognition

through a second job does not bear fruit,
D coaching and development support
such type of efforts& the consequent re-
sults may be called as 1237. Training refers to
A An act of increasing the knowledge
ER
A Red moon lighting
and skill of an employee for doing a par-
B X Blue moon lighting ticular job
B It bridges the differences between
D
C Yellow moon lighting
job requirements and employee’s present
specifications
G
D Silver moon lighting
1233. An employee’s aspirations and plans are C A short term educational process and

linked to utilizing systematic and organized proce-
dure by which employees learn technical
A X appraisal feedback knowledge and skills for a definite pur-
B appraisal performance
A
pose
H
C employee training 1238. The word “Tactic” is the most likely to be
-C
associated with
A Corporate strategy
1234. Find out the characteristics of collective
N
bargaining which is not applicable; B Business strategy
A It is a flexible process. C X Operational strategy

YA
B It is a collective process. D Behavioural strategy

1239. Factors affecting job design are ?
C X It is not a bipartile process.
RA
A behavioral factors
D It is interdisciplinary system.
B environmental factors
1235. In group interview, questions are being
C organizational factors
A
asked from interviewee, known as

A X panel interview D X all of the above
N
1240. HRM is
B mass interview
A X A staff functions
C computer interview B A line function
D none of above C A staff function, line function and ac-
counting function
1236. To keep on track employees’ perfor-
mance, building block to be used is D All of the above
132
Do you know?
1241. The three types of forecasts are A Reliability
A X Economic, employee market, com- B Testing
pany’s sales expansion
C X Validity
B Long, Short, Medium
D Organizational constraint
C Production, economic, company’s
sales expansion 1246. In traditional focus, providing opportu-
nities for learning is part of
ER
D Production, labor, economic
A X training and development
1242. Which of the following are tripartite
bodies? B performance appraisal
D
I. Indian Labour Conference C recruiting and placement
G
II. Wage Board
III. Standing Labour Committee
1247. An employee compares his pay with

IV. Works Committee other’s pay in company at same position is
called
A
A I and II
A internal equity
B II and III
H
B X external equity
C X I, II and III
-C
C collective equity
D I, II, III and IV
1243. Strategic human resource management D individual equity
N
aims to achieve competitive advantage in 1248. Feedback and counselling involves

the market through
A Discuss the steps the employee can
YA
A Price take for improvement

B Product B Provide support
RA
C X People C Give critical and supporting feedback

D Process D X All of the above
1244. Increasing the number and variety of 1249. Which of the following is a type of non-
A
tasks assigned to a job is called traditional worker?

A Job rotation
N
I. contingent workers
B X Job enlargement II. part-time workers
C Job enrichment III. people working in alternative work
arrangements
D (A) and (c)
IV. people with multiple jobs
1245. Best. Defines how. Well a test or
selection procedure measures a person’s Select the answer from the codes given be-
attributes. low
133
Do you know?
A I, II& III 1254. The following factor would be relatively

low if supply of labour is higher than de-
B I, II& IV mand.
C II, III& IV A production
D X I, II, III& IV B labour cost
1250. Introduction Training Method is pro- C X wage

vided to the
ER
D all of the above
A Present Employees 1255. A Competency consists of
B Ex-Employees A The specific tasks a person must do
D
C Retired Employees B Skills and behaviors
G
D X Freshers C A list of tests that will measure cogni-
tive ability

1251. For current markets, development of im-
proved products is part of D X Communications and behavior
A
1256. A performance appraisal system can be
A Market penetration
used for the following except
H
B Market development A Human resource planning
-C
C X Product development B Tone up performance
D none of above C Identify individual with high poten-
tial
N
1252. In big five model, ‘extraversion’ is ten-

dency to be D X Discipline employees
YA
1257. Job analysis provides information used

A X assertive
for writing
B unconventional A Organisation chart
RA
C autonomous B Policy
D achievement C X Job Description
1253. involves conscious efforts to or-
A
D Procedure
ganise tasks, duties and responsibilities
1258. can be defined as a written record
into a unit of work to achieve certain ob-
N
of the duties, responsibilities and condi-

jectives.
tions of job.
A Job design A X Job description
B X Job analysis B Job specification
C Training needs analysis C Job profile
D None of the above D None of the above
134
Do you know?
1259. Which of the following is not a segment 1264. An interview in which, candidate is
of David McClleland’s Theory of Needs? asked about behavior in past for given sit-
uation is
A Need for Power
A situational interview
B Need for Affiliation
B situational test
C Need for Achievement
C X behavioral tests
D X Need for Self Actualization
ER
1260. In a learning organisation D job related questions
1265. Corporate Social Responsibility (CSR) is
A Vision is provided by top manage-
looked as the organised network of mak-
D
ment
ing long economic and social relationship
B Conflicts are resolved through power of the corporate with the society. But a
G
and hierarchical influence business of which type, as mentioned be-
C X Formulation and implementation low, cannot afford for it, at the first in-

of ideas takes place at all levels of organ- stance?
isation A Large Business
D All the above
1261. ‘HR’ plans of any organization does not
A B Medium Business
H
include C Small Business
-C
A personnel plans D X A Business Start-up
B X production plans 1266. Stage in which manager makes sure that
past practices are still in continuation or
N
C compensation plans not is

D training and development plans A unfreezing stage
YA
1262. In career development, discussing your B moving stage

career with your manager is part of
C X refreezing stage
RA
A X individual role
D nonmoving stage
B manager role
1267. Employers generally use feedback to
C employer role
A
A X employee development
D line manager
B avoid central tendency and biases
N
1263. The written statement of the findings of

job analysis is called C rank someone
A Job design D hire the employee
B Job classification 1268. Mentoring by employees deals with
C X Job description A X longer span of time
D Job evaluation B shorter span of time
135
Do you know?
C resetting salary schedules C Emotional, Rational and Growth
D self-managing teams D Existence, Reliability and Gain

1269. Union security, in which union members 1274. Which of the following test indicates
are given preferences in hiring, classified the person’s inclination towards a partic-
as ular occupation that provides satisfaction
to that individual?
A closed shop
A X Vocational interest test
ER
B union shop
B Cognitive aptitude test
C agency shop
C Personality test
D
D X preferential shop
D psychomotor abilities test
1270. ‘explanation of Social Security benefits’
G
is an example of 1275. An underlying talent management com-
ponents in software suites are

A phased retirement
A e-recruiting
A
B e-training
C performance reviews and rewards
H
D X all of above
1271. ‘commonsense’ observations are part of 1276. Portfolio of business that comprises
-C
A Maslow’s motivation theory business is identified in

A competitive strategy
N
B X Victor Vroom expectancy theory

B X corporate level strategy
C Fredrick Herzberg motivation theory
YA
C functional strategy
D Edward Deci motivation theory
1272. Job is defined as D all of above
RA
1277. Kind of pension plan in which em-

A Set of activities performed in the or-
ployer’s contribution is specified in em-
ganization.
ployees retirement savings funds is classi-
B Set of activities similar as to kind of fied as
A
work. A defined benefit pension plan

C X Set of position similar as to nature
N
B X defined contribution pension plan

and kind of work.
D None of these. C defined noncontributory pension
plan
1273. Under Alderfer’s ERG theory, the three
core needs are D deferred contribution pension plan
A X Existence, Relatedness and Growth 1278. Occupations involving strength and co-
ordination belong to personality orienta-
B Emotional, Relational, and Growth tion of
136
Do you know?
A X realistic orientation A Graphic rating scale
B investigative orientation B Forced choice

C social orientation C X Essay evaluation
D artistic orientation D Management by Objective
1279. Which of the following is not necessary 1284. Job description involves
for promotion from with in?
ER
A Condition of work
A Job posting
B Machine tools
B X Advertisements
D
C Accident hazards
C Personal Record
G
D Performance Appraisal Form
1280. A job that helps employers to arrange job 1285. Reward of performance must have some

in relative worth is called value for employee, an example of
A X benchmark jobs A expectancy
B salary survey
A B instrumentality
H
C permanent job C X valence
-C
D temporary job D de-expectancy
1281. A combined refusal in buying products 1286. Changes in population characteristics
of employers, union members as well as
N
such as age, gender, race, marital status,

employees, known as income and education are examples of
change:
YA
A X boycott
A X Demographic
B impasse boycott
B Cultural
RA
C strike
D picketing C Geographic
1282. Under point method, factor(s) generally D Diversity

A
considered are
1287. A plan, accommodate employees prefer-
A X Skill, effort, Accountability ences of planning for benefit, classified as
N
B Skill, job enrichment, accountability A cafeteria benefit plans
C Wage, job enrichment, accountability B fixed benefit plans

D Wage effort, accountability C X flexible benefit plans
1283. In which evaluation method, the eval-
D both A and C
uator is asked to describe the strong and
weak aspects of the employee’s behavior. 1288. is considered as a strategic activity.
137
Do you know?
A X Recruitment A Job ranking
B Planning B Job enrichment
C Productivity C X Job description
D All of the above D Job enlargement

1289. Reducing in work hours is an example of 1294. Section of the Industrial Disputes
Act 1947, states that an employer should
ER
A X phased retirement only retrench employees who have been
most recently hired
B flexible work
A 24-F
D
B 24-G
G
C 25-F
1290. Determining job’s worth in comparison

of other job is called D X 25-G
A job description 1295. Comparison of fairness of job’s pay rate
A
to other jobs in company is called
B job specification
A external equity
H
C X job evaluation
B collective equity
-C
D job analysis C individual equity
1291. The degree to which interviews, tests,
and other selection procedures yield com- D X internal equity
N
parable data over time and alternative 1296. Which one of the following is not an
measures is best define by interpersonal role identified by Henry
YA
Mintzberg?
A Job sampling
A The Liason role
B X Reliability
B The Leader role
RA
C Validity
C The Figure head role
D Organisational culture
D X The Resource - allocator role
1292. Which of the following is not a determi-
A
1297. The theory that categorized needs be-

nant factor of industrial relations?
ing concerned with survival, relationships
N
A X Social stratification factors and desire for personal development is

popularly known as
B Technological factors
A Need Hierarchy Theory
C Institutional factors
B Two Factor Theory
D Economic factors
C X ERG Theory
1293. A is a written record of the duties,
responsibilities and conditions of the job. D Contingency Theory
138
Do you know?
1298. A tax deductible bonus plan according D increase at a decreasing rate
to which employers contribute to a trust for 1303. What is the role of a Human Capital
later use for employees is classified as Manager?
A early retirement window plan I. Unlearn old skills and acquire new
B X employee stock ownership plan skills
II. He or she seeks to fine-tune HR poli-
C cash balance plan cies and practices to fir the culture
ER
D severance pay plan III. It is the responsibility of a centralised
1299. An alternation ranking method is often or a decentralised department.
classified as
D
A Both I& III
A “What you are measuring?”
B I, II and III
G
B X “how you are measuring perfor-
mance” C X Both I& II

C “what are the set standards” D II& III
D “the rules of performance appraisals” 1304. In ‘ABC’ approach which is used in for-
A
mulating hypothesis, “C” stands for
H
1300. Disadvantage of graphic rating scale is A compensating
A halo effect B communication

-C
B bias C counseling
N
C central tendency D X consequences

1305. Action research, as a methodology for
D X all of above
YA
behavioural science was proposed by

1301. Coordination of several human resource
activities is required in A Wendell L. French
A phased retirement B P. F. Drucker

RA
B preretirement counseling C X Kurt Lewin
C X talent management D Reddin

A
1306. A is a collection of duties, tasks

D modifying selection procedure and responsibilities which are assigned to
N
1302. The proportion of women in the work- an individual and which is different from
force is projected to the assignment.
A increase significantly over the coming A X Job
decade
B Human Resource Planning
B decrease as more women decide to
stay home with children C Industrial Relations
C X stop growing D Responsibility
139
Do you know?
1307. Assertion (A). In exitable the firm must 1312. Human Relations Theory focuses on
go to the external sources for lower entry
jobs. Reason (R). For positions where re- A Individuals
quired qualification / experiences are not B X Role of Individuals
met.
C System
A Both (A) and (R) are correct.
D Informal Organisation
B (A) is true but (R) is false.
ER
1313. HRM is considered as
C (R) is true, but (A) is false.
A A reactive function
D X Both (A) and (R) are not correct.
B X A proactive function
D
1308. An employer’s refusal to provide work
opportunities, is classified as C An auxiliary function
G
A grievance procedure D An auto-reactive function

B X lock out 1314. The primary aim of recruitment and se-
lection process is to ?
C injunction
A
A Meet the high labour turnover
D strike procedure
H
B X Hire the best individuals at opti-
1309. Which of the following approach em- mum cost
phasizes the’ effect of psychological&. So-
-C
cial factors on employees’ performance? C Ensure the availability of surplus in
the case of sickness and absence
A Scientific approach
D Hire Excess manpower for the future
N
B Rational approach
1315. Occupation of forestry and agriculture is
YA
C X Human relations approach

an example of
D Systematic approach
A X realistic orientation
1310. Selection means
RA
A Elimination
B Testing
A
C Recruitment
1316. A written statement of the human quali-
N
D X None of the above fication, education and experience needed

1311. The unstructured interview: ? to perform a job is referred to as
A Infrequently conducted A X Job design
B Typically is unbiased B Job enrichment
C Typically is related to future C Job description
D X Typically biased job performance D Job specification
140
Do you know?
1317. College Professors are generally evalu- A classes
ated on the following Work function(s)
B X rank jobs
A Teaching
C grades
B Service
D rows
C Research 1323. The Statement which best describes the
function of Human Resources Planning
ER
is ?
1318. Training which focuses on person’s psy-
chology is included in A An integrated set of processes, pro-
grams and systems in an Organisation that
D
A coaching focuses on maximizing employee contri-
bution in order to achieve Qrganisational
B X mentoring success
G
C informal training B X The’ process of ensuring that peo-

ple required running the company are be-
D formal training
ing used as effectively as possible espe-
1319. Assistance to top level management for cially in fulfilling developmental needs
strategic plans is provided by
Ain order to accomplish the organisation’s

goals.
H
A transactional HR group
C The formal process of familiarizing
B X corporate HR group
-C
new employees with the Organisation,new
C embedded HR group job, work units and culture values, beliefs
and accepted behaviour.
N
D center of expertise
D The process of effectively and effi-
1320. During the lay off period, the employer
ciently managing your assets.
has to pay of the basic wages.
YA
1324. In career development, assessing your

A One fourth own career interests is included in
B X Half A X individual role
RA
C Three fourth B manager role
D One third C employer role

A
1321. In formulating of hypothesis, reviewing D line manager

antecedents means 1325. In order of court, compelling parties ei-
N
A X things before the employee’s job ther to desist a certain action or to resume
a particular action classified as
B things after employee’s job
A grievance procedure
C things during the employee’s job
B lockout
D interviewing for appraisals
C X injunction
1322. In ‘job grading method’, group of jobs
that are different is called D strike procedure
141
Do you know?
1326. Which one of the following is not a step 1331. Which statement is true?
in planning?
A Job analysis is a group of positions
A Establishing objectives that are similar as to kind and level of
work.
B Developing premises
B X A promotion is the advancement of
C Determining alternative courses an employee to a better job better in terms
of greater responsibilities, more prestige or
D X Identifying needs of employees status, greater skill and especially, increase
ER
1327. Why Organisations provide, attractive rate of pay or salary.
salaries, fringe benefits, career develop-
ment opportunities: C A promotion is the vertical transfer of
D
an employee.
A X To retain valuable human resources
D All of the above
G
B To be the market leader in the future 1332. An idea of instituting ‘HR’ policies to
support and encourage senior workers is
N
C To attract more and more people

part of
D To enforce government regulations
A
A promotions
1328. The meaning of the acronym HRM is
? B transfers
H
A Human Relations Management C reality shock
-C
B Humanistic Resource Management D X managing retirements
C X Human Resource Management 1333. A pension plan, an employer’s acknowl-
edgement of financial standing of em-
N
D Human Resourceful Management ployee’s account, placing percentage on

1329. Compensation given to expatriates for basis of annual compensation and interest,
YA
exceptionally hard working and living regarded as

conditions at certain locations is classified
as A X cash balance plan
RA
A ethnocentric allowances B severance pay plan
B mobility premiums C early retirement window plan
C X hardship allowances D employee stock ownership plan

A
D Foreign Service premiums 1334. ‘controlled experimentation’ is a tech-

nique, use for
N
1330. Taylor differential piece rate system is

related to A X designing of evaluation
A Time wage system B the things to measure
B Piece wage system C in-house development
C X Incentive wage system D consolidation of gains
D None of the above 1335. In traditional focus, reward is based on
142
Do you know?
A training and development A Dankert
B performance appraisal B V.V. Giri
C recruiting and placement C X R.K. Dash
D X compensation and benefits D S.D. Punekar
1336. Sensitivity training is also known as: 1341. An incentive plan may consist of
ER
A X- group training A Monetary
B Nonmonetary
B Y - group training
D
C X Both monetary and nonmonetary
C X T - group training
D None of the above
G
D Core group training
1342. Systematic and orderly process of deter-
1337. Manager reviewing and evaluating re-
N
mining the worth of a job in relation to

ward system is part of other jobs is
A
A antecedents A Worth job specification
B behavior B Job description
H
C X consequences C X Job evaluation
-C
D counseling D Job identification

1338. Voluntary withdrawal of labor of com- 1343. A process that is used for identifying
N
pany is classified as and developing internal people with the

potential to fill key business leadership po-
YA
A X strike sitions in the company is called

B picketing A X Succession planning
RA
C boycott B Investing in human resources
D impasse boycott C Highly talented personnel creation

1339. The most popular method of recruiting D None of the above
A
applicants to jobs is
1344. The basic managerial skill(s) is(are)
A Radio and TV advertisement
N
A To supervise
B X Corporate website B To stimulate
C Employee referral schemes C To motivate
D Commercial job boards D X All of the above
1340. Who among the following advocated 1345. People belongs to profession of college
the principles of Labour Legislation? professors are tend to be
143
Do you know?
A realistic oriented A Railways and Mines Industries
B X investigative oriented B X Seasonal Factory Workers
C social oriented C Cement Industries
D artistic oriented D None of the above

1346. Recruiting employees, selecting right 1351. Who has called the scientific manage-
ment a ‘rabble hypotheses?
ER
one for job and giving them training leads
to
A Elton Mayo
A organizing
B X Peter F. Drucker
D
B controlling
C Douglas McGregor
G
C X Staffing
D None of the above

D Leading 1352. In which of the following methods Jobs
1347. The group to which a person would like can be arranged according to the relative
A
to belong is known as difficulty in performing them.
A X Ranking method
A Primary Group
H
B Point method
B X Reference Group
-C
C Factor comparison method

C Membership Group
D Classification method
N
D None of the above

1353. Top management works on
1348. Which of the following is not a tripartite
YA
body? A X strategic plan

A I. L. O B corporate plan
RA
B Wage Boards C budgeting
C X Works Committee D both A and B
D Indian Labour Conference 1354. Which is non-monetary incentives?

A
1349. HRM is A Training

N
A X Employee oriented B Sabbaticals
B Employer oriented C Flexible work hours
C Legally oriented D X All of the above

1355. Bankers and accountants are mostly
D None of the above
having a specific personality type, known
1350. ESI Act applies to as
144
Do you know?
A realistic A realistic orientation
B investigative B investigative orientation

C artistic C X social orientation
D X conventional D artistic orientation
1356. Job pay rate depends on 1361. issues tend to be well disguised.
ER
A X the job itself A Political
B the qualification only
B X Territorial
D
C the skills and knowledge only
C Social
D the training completed only
G
D Economical
1357. Which of the following is not correct
1362. The nation wide consumer councils

about Organisation Development?
formed by the Government comprise of
A X It is not a top management led and representatives of
A
supported process.
A Cost account and consumer
B It is a process of planned change.
H
B Various ministries
C It is an ongoing collaborative man-
-C
agement of organization culture C Manufactures of commerce
D It is a problem solving process. D X All of the above

N
1358. A test, examinees respond to situations 1363. Wage determination is mostly done
representing jobs, known as through tools which are
YA
A X situational test A Objective

B reasoning test B Subjective
RA
C video simulation test

C X Both of (A)& (B)
D job training
D None of these
1359. The Workmen’s compensation Act came
A
into force in which year? 1364. The Human Resource System covers
A Training and development

N
A 1930
B 1921 B Recruit and Select
C 1944 C Job design and evaluation
D X 1924 D X All of the above

1360. People having ‘foreign services’ as pro- 1365. Large recruitment problematic
fession are best classified as and vice-versa.
145
Do you know?
A X Less 1370. The following is (are) concerned with

developing a pool of candidates in line
B More with the human resources plan
C Any of the above A Development
D None of the above B Training
1366. Human resource planning system in-
C X Recruitment
cludes
ER
A Human resource supply forecast D All of the above
1371. Tool used to present manager with per-
B Human resource inventory
formance graphs and charts is
D
C Corporate plan
A HR scorecard
G
B X digital dashboard
1367. An equal rating of all employees such as

‘good’ is called C strategy map
A
A lenient tendency D all of above
1372. External sources of recruitment consists
B strict tendency
H
A Recommendations of Existing em-
C biasing tendency ployees
-C
D X central tendency B Private Employment Agencies

1368. When person’s performance is satisfac-
N
tory and ranked for promotion, interview C Through Employment Exchange

would be D X All of the above
YA
A X satisfactory-promotable interview 1373. United States citizen work in China, in

subsidiary of company whose headquarter
is located in United States, an example of
view
RA
C unsatisfactory-correctable interview A expatriates
D unsatisfactory-uncorrectable inter- B Second country nationals

view
A
C X home country nationals

1369. Outsourcing stands for
N
D both A and C
A Slowing down of production
1374. The important objectives of a job evalu-
B Encouraging voluntary retirement ation programme
C Retrenching services of surplus em- A Establishment of sound wage differ-

ployees entials between jobs.
D X Contracting out the work to other B Maintenance of a consistent wage

organisations policy.
146
Do you know?
C Installation of an effective means of A base pay
wage control.
B long-term
1375. Standard Performance - Actual perfor- C executive benefits
mance = Training& Development
D X all of above
A X Need 1380. Dismissal of employee, who violates law
ER
B Objective of contractual arrangements stated, by em-
ployer is classified as
C Motive
A descriptive termination
D
D Drawback
B distributive termination
1376. Second step in pay rate establishment is
G
to ensure the C X wrongful discharge
A X internal equity

D wrongful termination
B external equity
1381. The scope of HRM does not include
C procedural equity
A A Retirement of employees
H
D collective equity
B Manpower planning
1377. Third step in ‘ranking method’ of evalu-
-C
ating job method is to C Training of employees
A select compensable factors D X Maintenance of accounts
N
B combine ratings 1382. Point method is suitable for

YA
C rank jobs A Small size organization
D X select and group jobs B Mid size organization

1378. Which one of the following is a disad-
RA
vantage of having expatriate employees to C Large organization

staff international subsidiaries?
D X Both (B) and (C)
A Brings cultural similarities with par-
1383. Few career programs for women is con-
ent company.
A
cluded as
B Gives employees a multinational ori-
A X bias
N
entation.
C X Attempts to establish a foreign cul- B reality shock
ture to the company.
C promotion
D Provides broader global perspective.
D transfer
1379. Company top executives compensation 1384. Who has given the concept of ‘Core com-
include petence’?
147
Do you know?
A Sumantra Ghosal& C.A. Bartlett A III, II, I, V, IV
B T. Deal and A. Kennedy B X III, V, I, IV, II
C X C.K. Prahalad and G. Hamel C IV, V, III, I, II
D C.A. Forehand and B. Von Gilnev D II, I, IV, V, III

1385. Situation’ when third neutral party 1389. Mechanism of Human Resource Devel-
helps in negotiation of agreement is clas- opment includes
ER
sified as
A Job Redesign
A arbitration
B Rewards
D
B X mediation
C Human Resource Information Sys-
C impasse tem
G
D intervention D X All of the above

1386. ‘Benchmarking’ of jobs is included in 1390. In traditional focus, managing attitudes
related to job are included in
A
A internal equity
A X training and development
B external equity
H
C procedural equity
-C
D X salary survey
1387. Managers use a(n) to measure the 1391. Scale is used in ‘HRD’ scorecard consists
N
HR function’s effectiveness and efficiency of

in producing employee behaviors the com-
YA
pany needs to achieve its strategic goals. A 5-point scale
A metric B X 10-point scale

RA
B X HR Scorecard C 4-point scale
C . benchmark D none of above

1392. Mostly employees’ promotion decision
D high performance work system
A
is based on
1388. Rearrange the following steps of recruit-
A X performance appraisal
ment.
N
B training results
I. Searching
II. Evaluation and control C hiring tests
III. Planning D in-house development
IV. Screening 1393. A company ‘Apollo’ tyres diversifying in
V. Strategy development entertainment business can be a classic ex-
ample of
148
Do you know?
A X Conglomerate diversification A Strategic
B Related diversification B X organisational
C Both A and B C operational
D none of above
D centralized
1394. An advantage of ‘forced distribution
method’ is 1399. Recruitment means
ER
A avoids central tendency and biases A Total number of inquiries made
B avoids central tendency and biases B Total number of selections made
D
C provides behavioral anchors C Total number of persons short listed
G
D X end up with predetermined rating
D X Total number of applications re-
figures
ceived

1395. An event, employees participation in
skills practice sessions, known as 1400. People attracted to occupations that re-
quire physical activities are best classified
A
A training and development H as
B performance appraisal A X realistic orientation
C recruiting and placement B investigative orientation
-C
D X career planning workshops C social orientation

1396. Ethical Management is
N
A X A Compromise
1401. Financial and investment counseling is
YA
B A Compulsion an example of
C A Judgement A phased retirement
RA
D (A) and (B)

1397. Which of these is a consequence of pay
dissatisfaction? C honoring experience
A Strikes
A

B Turnover
1402. Ensuring implementation of ‘HR’ poli-
N
C Grievances cies by line managers is part of
D X Job dissatisfaction A Line functions

1398. Although many authors experience dif-
B X Coordinative functions
ficulty in distinguishing between person-
nel management and HRM, it can be ar- C Staff functions
gued that HRM is the elevation of person-
nel management to a more Level. D all of above
149
Do you know?
1403. Indicate the correct code for the follow- A planning

ing statements about Assertion (A) And
Reason (R): Assertion (A): All ethical the- B Organizing
ories are not equally applicable every time
C X Procurement
in all types of ethical dilemma resolution.
Reason (R): The ethical resolution should D Controlling
be based as far as possible on a cognitive
ethical principle with justification. Codes: 1408. Employees beliefs that successful perfor-
mance leads to rewards is best explanation
ER
A (A) is correct, (R) is incorrect. of
B (R) is correct, (A) is incorrect. A expectancy
D
C X Both the statements (A) and (R) B X instrumentality
are correct.
G
C valence
D Both the statements (A) and (R) are
incorrect. D de-expectancy

1404. An enterprise gets more output and mu- 1409. Method according to which two or more
tual cooperation from its subordinate staff
A
people share a full time single job, classi-
by adopting fied as
H
A Motivating by Leadership A severance sharing
B X Motivation by participation B flexible sharing
-C
C Motivation by goals
C benefit sharing
D Motivation by Challenges
N
D X job sharing
1405. Too much of reliance on internal recruit-
ment can result in 1410. Human capital refers to
YA
A Internal conflict A education of firm’s workers
B High labour turnover B training of firm’s workers

RA
C Poor group dynamics C skills and expertise of firm’s workers

D X Reduced job performance D X all of above
A
1406. If a worker gets a premium for extra ‘out-

1411. Hawthorne Experiment findings led to
put’ than a ‘set standard’ is called
N
A Systems Approach
A X standard hour plan
B standard piece rate B Behavioural Approach
C standard piecework C X Human Relations Approach
D variable hour plan D Scientific Management Approach

1407. Which of the following is an example of 1412. Analyzing and identifying specific
operative function of HR managers? skills, needed for specific job is called
150
Do you know?
A need analysis competency model A Joseph Juran
B competency model B Phillip Crosby
C X task analysis C Edward Deming
D Both A and C D X Kouru Ishi Kawa

1413. An entrepreneur who is neither willing 1418. Motivating the employees is classified as
to introduce new changes nor to adopt new A Informational role
ER
methods is known as:
A Adoptive Entrepreneur B X Interpersonal role
C Decisional role
D
B Fabian Entrepreneur
D Conceptual role
C Innovative Entrepreneur
G
1419. Company ‘Asian paints’ operates in 18
D X Drone Entrepreneur countries is an example of

1414. Recruitment is concerned with the pro- A Horizontal integration
cess of
A
A Selection of right candidate B Vertical integration
C X Geographic expansion
H
B X Developing a pool of potential em-
ployees D none of above
-C
C Inviting application for jobs 1420. Glass ceiling refers to
D None of the above A Moderate difficulties in training of

N
women workforce
1415. What is the operative function of human
resource management? B X Artificial barriers based on attitudi-
YA
nal and organizational bias preventing ca-

A Controlling reer growth of women
B Organising C Personality weaknesses hindering ca-
RA
reer growth of women

C X procurement
D Transperency at higher levels in or-
D None of the above ganisation
1416. After translating company mission into 1421. An interview in which candidates are
A
strategic goals, next step is to asked about relevant past experiences is a

N
A X formulate strategies A situational interview

B implement the strategies B situational test
C evaluate performance C behavioral tests
D none of above D X job related questions
1417. Fish bone analysis as a tool of quality cir- 1422. HRM is more whereas Personnel
cle was advanced by Management is slightly narrow
151
Do you know?
A Complex D The control of the Organisation by

those in the ‘head office’
B Detailed
1426. In ‘HRD’ scorecard scales; scale‘10’ rep-
C Mechanical resents
D X Growth-oriented A moderate maturity level
1423. In career development, providing assis- B least maturity level

tance programs for academic learning is an
ER
art of C X highest maturity level
A individual role D all of above

1427. Concession, employees gets in form of
D
B manager role
discounts in air ticket and bus fares is an
C X employer role example of
G
D line manager A incentives

1424. Which of the following statement is B X non direct payments
true?
A
C direct payments
A Profit sharing is an agreement freely
H
entered into by which the employees re- D salary increments
ceive share fixed in advance from the or- 1428. If company defines authority and com-
ganization’s profits.
-C
munication channels for employees, it is
B An experiment in profit shares on a performing
wide scale would therefore be definitely A staffing function
N
undertaking a voyage of an unchartered

sea. B X organizing function
YA
C Profit distribution under a profit C leading function

sharing plan are used to fund employee re-
tirement plans. D controlling function
RA
D X All of the above. 1429. People having enterprising personality

oriented choose profession, are
1425. What is meant by the term “Manage-
ment” by Objectives’? A X military officers
A
A system of giving the authority to B advertising executives

carry out certain jobs by those lower down
N
the management hierarchy C carpenters
B The system of management that is D engineers

based on bringing together experts into a 1430. An assistance needs to manage localized
team human resources which are provided by
C X The setting of objectives to bring A Transactional HR group
about the achievement of the corporate
goals B X Embedded HR group
152
Do you know?
C Corporate HR group A diversification
D Centers of expertise B cost leadership

1431. Process of instituting policies to enable
C consolidation
employees to get their accumulated pen-
sion plans with ease after leaving organi- D X competitive advantage
zation is classified as
1436. Differentiation between line and staff
A compatibility functions is necessary because it helps in
ER
B durability A maintaining accountability
C X portability B providing specialized services
D
D profitability C maintaining adequate checks and
G
1432. A company can translate mission into balances
strategic objectives by D X all the above

A Vertical integration 1437. ‘Red hot stove’ rule of disciplinary ac-
tion was suggested by
A
B Diversity
A Dale Yader
C Geographic coverage
H
B Fred Luthans
D X all of above
-C
1433. An appraisal interview which results in C X Douglas McGregor
occasional ‘well-done’ technique is said to
be D Richard P. Calhoon
N
A satisfactory-promotable interview 1438. The term means contributing in

a measurable way to achieving the com-
YA
B X satisfactory-not promotable inter- pany’s strategic goals.

view
A competitive advantage
C unsatisfactory-correctable interview
B achievement success
RA
D unsatisfactory-uncorrectable inter-
view C X value creation
1434. Focusing on daily tasks that can be eas- D success metric
ily relearn is part of
A
1439. Types of ‘test validity’ consist of

A X coaching
N
A criterion validity
B mentoring
B content validity
C informal training
C Score validity
D formal training
1435. ‘Volvo’ stresses more safe cars as com- D X Both A and B
pared to others in market, this can be an 1440. Which of the following is not true of the
example of activity known as job analysis?
153
Do you know?
A X The rate of pay for the job is fixed. 1445. Values of top executives include
B The job elements are rated in terms A polycentric

such as frequency. Of use or amount of
time involved B geocentric
C It aims to describe the purpose of a C ethnocentric
job and the conditions under which it is
performed D X all of above
ER
D Jobs are broken into elements such 1446. of management is likely to be an-
as information required or relations with other key agenda item.
other people
A Performance
D
1441. Decision-making process is guided by
B X Quality
A X Policy
G
B Strategy C Expansion

C Procedure D Decision
1447. Items for bargaining, that are not al-
A
D Programme
lowed to deal by law are classified as
1442. Human resource planning techniques
H
include the use of some or all of the follow- A voluntary bargaining items
ing
B permissible bargaining items
-C
A Size of organizational structure
C X illegal bargaining items
B Infrastructure Plan
N
D mandatory bargaining items

C X Control and evaluation
1448. Organizational development consists of
YA
D Employee Management
1443. The and control systems should be A action search
altered to support the strategic human re-
B applying behavioral knowledge
RA
source function.
A Appointment C change toward empowerment
B X Reward D X all of above

A
C Job allotment 1449. ‘Health counseling’ is an example of

N
D None of the above A phased retirement

1444. Which among the following is odd one?
A BMS
B X FICCI
C AITUC
1450. Which one of the following is an exam-
D INTUC ple of Golden-Handshake Scheme?
154
Do you know?
A Superannuation Retirement A X Intelligence
B X Voluntary Retirement B Integrity
C Compulsory Retirement C Work sampling
D Retirement on account of disable- D Aptitude

ment 1455. A job analysis consists of
1451. In comparing internal selection with ex-
ER
A job description
ternal selection, an advantage of internal
selection is that B job specification
A Internal selection requires few proce-
D
C X Both A and B
dures to locate and screen viable job can-
didate D none of above
G
B Internal selection presents fewer dan- 1456. The term procurement stands for ?

gers of incurring legal liability than exter- A X recruitment and selection
nal selection
B training and development
A
C There is less need to use multiple
predictors in assessing internal candidates C pay and benefits
H
than. With external candidates
D health and safety
D X Information about internal candi-
-C
dates tends to be more verifiable than in- 1457. Which of the following statements about
formation about external candidates the recent trends in HRM is not correct?
A X Performance and Knowledge Man-
N
1452. Promotion decision addresses questions

agement are not related to strategic HRM.
like
B Employer branding is attempted to be
YA
A seniority or competency the rule

achieved through HRM practices.
B promote vertically
C Measurement of HR through bal-
anced scorecard has taken shape.
RA
C promote horizontally
D X all of above D Competency mapping is a recent

trend in HRM.
1453. Managing workforce diversity is an ex-
1458. Which one of the following responsibil-
A
ample of
ities is specifically associated with the HR
function of employee relations?
N
B techno structural interventions A X Conducting attitude surveys

B Work analysis
C HR information systems
1454. tests have proven to be particularly D Job design
good predictors for jobs that require 1459. PIP test seeks to measure
155
Do you know?
A IQ 1464. Which personality type involves in in-

dividualistic activities to make people at-
B X Personality, Interest and Prefer- tracted towards careers ?
ences
A X enterprising orientation
C Quality of a product
D Preferred Investment Plan
1460. 360-Degree Feedback enhances the
ER
quality of decisions. D conventional orientation
1465. Revenue growth is included in
A HR
A X short-term of shareholder value
D
B Management
B compensation of company executive
G
C HRD
C determination of stocks
N

D determination of investment
1461. In career development, providing sup- 1466. Benefits given to victims who have work-
A
port for growth and self-direction is a fu- related accidents are called
tile part of A insured compensation
H
A individual role B supplemental compensation
-C
B manager role C X workers compensation
C X employer role D optional compensation
N
1467. What is the main objective of job evalu-

D line manager
ation?
YA
1462. Recruitment policy usually highlights A It is not compulsory

need for establishing
B X To define satisfactory wage and
A X Job specification salary differentials
RA
B Job analysis C Job is rated before the employee is ap-

pointed to occupy
C Job description
D None of the above
A
D None of the above 1468. Employees abroad supply services or

1463. Manipulation of appraisal rating on ba- having outside vendors that company’s
N
sis of ‘age’ is an example of own employees previously did in-house is

known as
A lenient/strict tendency
A outsourcing
B X bias B X offshoring
C central tendency C alternative staffing
D different tendencies D none of above
156
Do you know?
1469. What are the ideas underpinning ’soft, A Interview
commitment’ or high - Road HRM prac-
tices? B Questionnaires
A Labour needs to be treated as assets C Direct observations

to be invested in.
B X Employees are a cost which should
be minimized. 1474. A company manage, reviews employees
ER
performance and matches with set stan-
C A lack of mutuality existing between dards are called
employee and employer
A X focal reviews
D
D A disregard for unlocking discre-
tionary effort B unvocal reviews
G
1470. Which of the following is not an action C vocal reviews
of classical change programme?

D local reviews
A Refreezing
1475. Method in which ‘problem to be solved’
B X Removing
Ais described for employees is called

H
C Moving A job rotation
D Unfreezing B action learning

-C
1471. is the simple act of comparison& C lifelong learning

learning for organisational improvement
N
D X case study method

A X Benchmarking
1476. Which of the following is/are determi-
YA
B Feedback nant(s) of supply of labour?

C Ranking I. other wage rate
RA
D Job evaluation II. non-wage income

1472. The extent to which an employment se- III. preferences for work versus leisure
lection test provides consistent results is IV. number of qualified suppliers
A
known as:
A X Reliability A I and II
N
B Dependability B I, II and IV
C Consistency C X I, II, III and IV
D Trustworthiness D II, III and IV

1473. Procedures of collection of data for Job 1477. aims to put a financial measure on
Analysis includes an organisation’s intellectual capital.
157
Do you know?
A X Knowledge exchange 1482. The Scope of human resource manage-

ment includes: ?
B The consortium
A Production
C Financial planning
B Marketing
D None of the above
1478. Disadvantage of Management by Objec- C Inventory management
tives (MBO) method is
ER
D X Training& Development
A difficult to develop
1483. Standards that decided, what kind of
B cause of disagreements conduct employees of organization should
D
possess
C X time consuming
A descriptive justice
G
D difficult to rate
B procedural justice

1479. When the chain of command is longer
than the span of control, the resultant or- C distributive justice
ganization structure would be
A X Tall structure
A
D X ethics
H
1484. Minimum wage means
B Flat structure
-C
A Wage sufficient to ensure the work-
C Linear structure
man food, shelter, clothing, frugal comfort
D Free-form Organization structure and provision for evil days.
N
1480. ‘strategy’ that employees seek for inter- B Wages paid in proportion to work-
esting jobs and greater advancement op- man’s work efficiency.
YA
portunities, is known as
C X A wage sufficient to satisfy the
A promotions workman’s basic needs.
RA
B X transfers D A sum of money paid under contract

by an employer to a workman for services
C reality shock rendered.
D formal training 1485. Which of the following is the outcome of
A
1481. Achieving aims and monitoring results job satisfaction?

N
in HR management of financial and non-

financial goals, regarded as A Absenteeism
A X HR scorecard B X High productivity
B HR digital dashboard C High employee turnover
C both A and B D All the above
D none of above 1486. OCTAPACE culture means
158
Do you know?
A Openness-Confrontation-Trust- A X misconduct
Authority-Proaction-Autonomy cooperation-
Experimentation B lack of qualifications
B X Openness-Confrontation-Trust- C unsatisfactory satisfaction

Authenticity-Proaction- Autonomy-
D insubordination
Collaboration- Experimentation
1491. A key HR role in the firm will be multi-
C Openness-Confrontation-Trust- disciplinary consulting around
ER
Autonomy-Proaction-Authority- Collaboration-
Experimentation A Individual
D Openness-cooperation-Truth-Authenticity- B Team
D
Proaction-Autonomy-Collaboration-
C Business unit
Experimentation
G
1487. Time period, in which many people have D X All of the above

few responsibilities and authority is called 1492. Performance appraisal includes
A exploration stage A Check reviews done by the supervi-
B growth stage
A sors
B Review his performance in relation to
H
C midcareer crisis sub stage the objectives and other behaviours
-C
C Help employee in self appraisal
D X decline stage
1488. Steps involves in employer’s movement D X All of the above
N
for performance management is 1493. Relationship between value of job and

average salary paid for job is called
A total quality
YA
A X wage curve
B appraisal issues
B salary curve
C strategic planning
RA
C job evaluation curve

D X all of above
D job description curve
1489. HRM is considered as ?
1494. Each unit made by worker is paid , con-
A
A a reactive function sidered as

N
B X a proactive function A time based pay
B X performance based pay

C an auxiliary function
C promotion
D an auxo-reactive function
1490. A willful and deliberate violation of D salary increments
code of ethic of any organization is classi- 1495. Is the process of deciding what positions
fied as the firm will have to fill
159
Do you know?
A Recruitment 1500. The scope of human resource manage-

ment includes
B Selection
A Production
C X Personnel planning
B Marketing
D Interviewing C Inventory management
1496. Which is the source of recruitment in In-
dia? D X Training& Development
ER
1501. Qualitative changes in the attitudes of
A Employee Reference employees involves
B College Recruitment A There is a greater awareness among
D
officers, workers and associations.
C Employment Exchange
B Communication process is more ef-
G
D X All of the above fective.

1497. If one were to think of HR as a busi- C There is considerable clarity about
ness, which of the following “product goals and objectives.
lines” involves developing effective HR
A
systems that help the Organisation meet its
goals for attracting, keeping and develop- 1502. Arrange the following staffing proce-
H
ing people with the skills it needs? dure in the correct sequence
i) Determining sources of personnel
-C
A Administrative services
supply
B X Business partner services3 ii) Preparing personnel specifications
N
C Strategic partner iii) Selection of personnel

iv) Determining Personnel Characteris-
YA
D Product quality audit tics

1498. HRD process variable include A X (ii), (i), (iv) and (iii)
A Role clarity B (i), (ii), (iii) and (iv)
RA
B Work planning C (ii), (i), (iii) and (iv)

C Better communication D (ii), (iii), (i) and (iv)
A
1503. Which of the following is not a contrib-

utory factor for HR outsourcing?
N
1499. Comparison of people’s interests with

people in same occupation is A Competitive Factor
A X interest inventory B Strategic Reasons
B HR applicant’s inventory C Financial Reasons

D X Trade Union Hassels
C management assessment center
1504. Benefits paid for time not worked are
D all of above also called
160
Do you know?
A compensation law benefits A Both (A) and (R) are true.
B X supplemental pay benefits B Both (A) and (R) are false.
C optional pay benefits C X (A) is true but (R) is false.

D unemployment pay benefits D (A) is false but (R) is true.
1505. Which of the following are covered un- 1509. The five basic features of Scanlon plan of
der the scope of Human Resource Manage- incentive payment are
ER
ment:
A cooperation, identity, control, in-
i) Forecasting Human Resource Need volvement and sharing of profits.
ii) Replacement Planning B control, individuality, competence,
D
iii) Human Resource Dynamics involvement and sharing of benefits.
G
iv) Human Resource Development Plan- C X cooperation, identity, competence,
ning involvement and sharing of benefits.

v) Human Resource Audit D control, individuality, commitment,
involvement , and sharing of benefits.
A
A (i), (iii) and (v)
1510. Advantage of ‘BARS’ system is
B (i), (ii), (iii) and (iv)
H
A simple to use
C (iii) and (v)
B avoids central tendency and biases
-C
D X (i), (ii), (iii), (iv) and (v) C ends up with predetermined rating
1506. Low cost foreign competition, classified figures
N
as
D X providing behavioral anchors
1511. Combination of salary and commission
YA
B X potential threats is part of
C potential strengths A salary plan

RA
D potential weaknesses B commission plan

1507. The process of comparing work and ser- C X combination plan
vice methods against the best practices and
D proportionate plan
A
outcomes in industry is known as

1512. The advantage of external recruiting is
A X Benchmarking that
N
B Kaizens A They ensure consistency from open-

ing to closing
C Quality Circles
B X They are useful for companies too
D None of the above small to have dedicated recruiters
1508. Assertion (A).A Manager delegates au-
C They are very inexpensive
thority. Reason (R). The Manager want to
shirk his responsibility. D Time Consuming
161
Do you know?
1513. What affective activities are required to 1518. A company can create ‘superior-
make people attracted towards occupa- subordinate’ relationship through
tions?
A X line authority
A realistic oriented
B hiring authority
B X investigation oriented
C social oriented C staff authority
ER
D artistic oriented D all of above
1514. ‘self-designing organizations’ is an ex- 1519. Premature evaluation is a type of
ample of
A personal barrier
D
B semantic barrier
G
C X psychological barrier
C X strategic intervention

D organisational barrier
D HRM interventions
A
1515. Who has given the ‘expectancy theory’ 1520. Rates are placed in percentages in per-
of Motivation? formance categories is followed in
H
A Abraham Maslow A graphic rating scale method
B X Victor Vroom
-C
B X forced distribution method
C Frederick Herzberg C alternation ranking method
N
D Clayton Adler
1516. During which of the following stage, the
firm identifies and confirms the overall 1521. The Concepts of Wages like Minimum
YA
business direction Wage, Fair Wage and Living Wages were

given by
A X Clarification
RA
A Adarkar Committee
B Monitoring
C Assessment B X Committee on Fair Wages
D Design C Royal Commission on Labour

A
1517. First step in retirement management is D First National Commission on

N
to conduct Labour
A X numerical analysis of retirements
1522. AB Corp streamlined its annual bene-
B determination of average retirement fits package enrollments by digitizing and
age aggregating the former paper benefits re-
ports, electronic spreadsheets, and benefit
C planning pension benefits summaries and providing the materials at
D determine extent of retirement prob- a single location on the company intranet.
lem AB Corp is using a(n)
162
Do you know?
A database 1527. Performance appraisal by all the follow-
ing parties is called 3600 performance ap-
B X HR portal praisal:
C data warehouse A Supervisors and Peers
D customer relationship management B Subordinates and Employees them-

system selves
1523. Method in which teams consisting man- C Users of Service and Consultants
ER
agers compete on solving problems is
D X All the above
called
1528. Selection of the candidates is done out
A X management game of ?
D
B action learning A X Target population
G
C lifelong learning B internal sources

C external sources
D case study method
1524. ‘Team building’ is an example of D internal as well as external sources

A
1529. A manager have line or staff authority is
determined by
H
B techno structural interventions A person in charge
-C
C strategic intervention B Name of person in charge
D HRM interventions C type of department

N
1525. Which of the following is not a path in D X nature of relationship

grapevine chain? 1530. While writing job description, major
YA
A Gossip functions or activities are written in

A X job summary
B Cluster Chair
RA
B responsibilities and duties

C Single strand
C job identification
D X Non-profitability
D both B and C
A
1526. is the personnel activity by means 1531. Theory, according to which people are
of which the enterprise determines the ex- motivated in a sequence of hierarchy of
N
tent to which the employee is performing needs is called

the job effectively.
A X prepotency process principle
A Job evaluation
B prepotency process principle
B Work evaluation
C process principle
C X Performance evaluation
D hierarchy principle
D None of the above 1532. HR managers play vital role in
163
Do you know?
A X Setting production targets 1536. Which of the following tasks related to

recruiting and hiring is not typically han-
B Formulating strategies dled by HR staff?
C Publishing financial statements A X specify necessary job qualifications
D Preparing reports to shareholders B develop pool of qualified applicants
1533. Study of different employment needs of
C conduct initial screening interviews
company is
ER
A ratio analysis D administer tests e. explain benefits
packages
B scatter plot
D
1537. Work streams talent management sys-
C X trend analysis tem includes
G
A industry leading compensation
D all of above

1534. Which of the following statements most B performance applications
accurately defines human resource man-
C knowledge management applica-
A
agement?
tions
A Human resource management con-
H
D X all of above
tributes to business strategy and plays an
important role in the implementation of 1538. Which of the below given options are the
-C
business strategy forecasting techniques used?
B Human resource management is an I. Ration Trend Analysis

N
approach to managing people

II. Delphi Technique
C X Human resource management III. Staffing projections
YA
seeks to achieve competitive advantage

through the strategic deployment of a A I& III
highly committed and capable workforce,
RA
using an integrated array of cultural, struc- B II& III

tural and per
C I, II& III
D Human. Resource management fo-
cuses on people as the source of compet- D X I& II
A
itive advantage
1539. HR managers are generally the managers?
N
1535. Person’s fixed pay and guaranteed

bonus is included in A Line
A X base pay B Middle

B short-term incentives C X Staff
C executive benefits D Top
D long-term incentives 1540. Utility of job analysis includes
164
Do you know?
A Selection of employee A an individual role
B Work study B X a managerial role
C BARS C employer role

D line manager’s role
D X All of these
1546. According to which committee should
1541. executives take a full part in the an organization submit regular social re-
ER
strategic planning process. ports?
A X Training& Development A X Sachchar Committee

B Kumarmangalam Birla Report
D
B Human Resource
C Both of above
C Quality Control
G
D None of above
D Production

1547. The advantage of external recruiting is
1542. The biggest problem facing e-HR is the that: ?
A
A They ensure consistency from open-
A rarity of HR
ing to closing
H
B diversity of HR B X They are useful for companies too
small to have dedicated recruiters
C X security of HR data
-C
C They are very inexpensive
D substitutability of HR
D Time Consuming
N
1543. Reduction in size of company size 1548. In traditional focus, rewards for employ-
ees which are based on talent is a part of
A Geographic expansion
YA

B X Consolidation
C Diversification
RA

D Horizontal integration
D X compensation and benefits
1544. The purpose of job evaluation is 1549. Performance appraisal means evaluat-
A
ing an employees performance relative to

A Fixation of Responsibility
A Establishing goods
N
B Promotion
B Fellow employees
C X Wage Determination
C Job description requirements
D Transfer to better job D X Performance standards
1545. In a career development, providing sup- 1550. Which of the following factors are in-
port in employee’s development plans, is cluded in the calculation of human devel-
regarded as opment index?
165
Do you know?
A Adult literacy A X To be protected since they intend to

bring out truth
B Life expectancy
B To be rewarded for the organisational
C Decent standard of living enrichment
D X All of the above C To be removed from the jobs
1551. Which of the following is not an element D To be promoted
of traditional job design?
ER
1556. In the Grid Seminars, stress is laid on
A Formal Organisation charts
B Clear and precise job descriptions A X Teaching
D
C Well-defined mobility (promotion B Professionalism
G
and transfer) paths
C Training& Development
D X Employee number chart

D All of the above
1552. Approaches used to compare jobs are
1557. Which of the following statements is
A
A X intuitive approaches false?
B systematic approaches A Organizations are now less hierarchi-

H
cal in nature
C mathematical approaches
B X Organizations are now generally
-C
D logical approaches focusing upon domestic rather than inter-

national matters
1553. Stephen Knauf defined HRA as the mea-
N
surement& of Human organisational C Organizations have adopted more

inputs such as recruitment, training expe- flexible norms
YA
rience& commitment D Organizations have been subject to a

A X Qualification raft of organizational change programs
1558. The training imparted to a new em-
B Accounting
RA
ployee to induct him into new social set-

C Development ting of his work, is called
D None of the above A X Orientation training

A
1554. Which of the following role a manager B Job training

performs as a Resource allocator?
N
C Corrective training
A Interpersonal role
D Promotional training
B X Decisional role
1559. Coordination of personnel activities is a
C Informational role crucial part of
D Supportive role A X Functional authority

1555. Whistle-Blowers are B Line function
166
Do you know?
C Staff functions A Blake and Mouton
D all of above B Philip Kotler

1560. An enterprise Incentive Management C Peter F. Drucker
systems include
D X Rensis Likert
A planning compensation
1565. Communicating leadership’ involves
B analyzing compensation
ER
C managing compensation B X interpersonal competencies
D X all of above
D
1561. On which of the following, at the ini-
D both A and C
G
tial stage, the Indian IT companies relying
more for getting good IT professionals? 1566. Re-assignment of work, related to job in

another part of organization, at similar po-
A Job portals sition is called
A
B Placement Agencies A promotions
C X Campus Placement B X transfers

H
D All of the above C reality shock
-C
1562. A corporate wide pay plan that uses a D formal training

structured formula to allocate a portion of
1567. A manager reviewing ‘Does employee’s
N
annual company profits to employees is

training is adequate is part of
known as:
A antecedents
YA
A ESOPS sharing
B X behavior
B X Profit sharing
C consequences
RA
C Gain sharing
D counseling
D All of the above
1568. Which one of the following is not the
1563. ‘differentiation and integration’ is an ex- method of job evaluation?
A
ample of
A Grading
N

B Ranking
C Point Method
D X Forced Distribution
D HRM interventions
1569. A company that controls market by of-
1564. The four systems of Management in fering same products as of competitors,
terms of Leadership styles are related to considered as
167
Do you know?
A diversification 1574. A marketing concept, holding a society’s

long-term interest, belongs to
B vertical integration
C X horizontal integration
B investigation oriented
D geographic expansion
C X societal orientation
1570. The meaning of the acronym ‘SHRM’ is
? D art oriented
ER
A Short-term Human Resource Man- 1575. Employee violates the rules of organisa-
agement tion as mentioned in the standing orders
becauseof which he has to leave the job, is
B X Strategic Human Resource Man-
D
an example of
agement
A Premature Retirement
G
C Strategestic Human Resource Man-
agement B Compulsory Retirement

D Strategic Humane Resource Manage- C X Forced Retirement
ment
A
D Voluntary Retirement
1571. Who are not the Actors of Industrial Re-
lations? 1576. Which of the following features charac-
H
terize the Balance Score Card Method?
A Workers and their organisations
I. The score cards are cascading in na-
-C
B Employers and their organisations ture and as such are all pervasive in
an organization
C X Community and cultural associa-
N
tions II. It is supported by effective communi-

cation system
D Government and the role of the State
III. Standardization of goals is not rigid
YA
1572. Executive Employee Training Method

consists IV. Customer focus is an integral part of
Balanced Score cards
A Multiple Management Training
RA
Method A I, II and III

B In Basket Training Method B II, III and IV
C Position Rotation Training C X I, II, and IV
A
D X All of the above D I, III and IV

N
1573. Gender discrimination, lower appraisal 1577. In ‘ABC’ approach, reviewing conse-
rating is an example of quences means
A lenient/strict tendency A X reviewing reward system
B X bias B reviewing performance appraisal
C central tendency C reviewing line of authority
D different tendencies D reviewing staff authority
168
Do you know?
1578. Training effects that are to be measured 1583. Cornerstone of any executive salary is
consist of
A X salary
A reaction
B bonuses
B learning
C commissions
C behavior
D stock options for employees
D X all of above
ER
1584. ‘supply chain management’ is included
1579. Changing and updating benefit plans is in
performed by
A Corporate HR group
D
B interpersonal competencies
B Center of expertise
G
C X business management
C X Transactional HR group
D Both A and C

D Embedded HR unit 1585. Reward given to workers whose work
1580. Interviews with employees who are exceeds some set standards is called
leaving firm for any reason are classified
as
A A X financial incentives
H
A termination interview B non-financial incentives
-C
B outplacement counseling C effective incentives
C X exit interviews D ineffective incentives

N
1586. Planning is looking ahead and control is

D subordination interviews
1581. A graphical tool, used to summarize A Scanning environment
YA
chain of activities to get “big picture” of B X Looking back

performance is
C Setting targets
A HR scorecard
RA
D Defining objectives
B HR digital dashboard
1587. Benefits provided in certain industries
C X strategy map by employers in unexpected conditions are
A
classified as
D all of above
A X supplemental unemployment ben-
N
1582. The ‘Managerial Grid’ model was devel-

efits
oped by
B supplemental employment benefits
A Lawler and Porter
C optional employment benefits
B Fiedler and Garcia
D optional unemployment benefits
C Hersey and Blanchard
1588. An advantage of not recalculating piece
D X Robert Blake and Jane S. Mouton rate is because of using
169
Do you know?
A X standard hour plan A descriptive justice
B standard piece rate B X procedural justice
C standard piecework C distributive justice
D variable hour plan D severance justice

1589. In ‘ABC’ approach, analyzing behaviors 1594. Arrange the following steps of Dispute
means Settlement Mechanism under the WTO in
ER
the systematic order:
A measuring aptitudes
I. Panel Proceedings
B measuring adequacy of tools
D
II. Appellate Body
C measuring adequacy of training
III. Consultations
G
D X all of above IV. Compliance Panel

1590. The concept of Human relations was de- V. Arbitration Panel
veloped by
A
A X III,I,II,IV,V
A Robert owen
B V,IV,III,II,I
H
B V.V. Giri
C IV,II,III,V,I
C X Elton Mayo
-C
D I,II,III,IV,V
D Edwin B. Filippo
1595. Which one of the following is not the op-
N
1591. One of the important organizational fac- erative function of HRM

tors affecting ’Job Design’ is
A Development
YA
A X Workflow
B X Controlling
B Autonomy
C Compensation
RA
C Feedback
D Integration
D Diversity
1596. Use of handwriting to determine basic
1592. The following concept is developed on personality traits of writer is known as
A
unitarism, individualism, high commit-

ment and strategic alignment. A X graphology
N
A Industrial Relations B handwriting test
B Personnel Management C projective personality test
C Personnel Administration D none of above

1597. People who choose automobile sales
D X Human Resource Management
dealers, is best classified as personality
1593. Fairness of process is classified as type of
170
Do you know?
A X social 1602. The successive steps in disciplinary ac-
tion are
B non social
A Service of the charge sheet
C non artistic
B X Suspension of the offender in grave
D non realistic cases
1598. Health insurance of employees is in- C Preparing and serving the charge
cluded in
ER
sheet
A basic pay D All of the above
B short-term benefits 1603. A job specification is one of the areas of
D
?
C X executive perks
G
A X job analysis
D job ranking
B job design

1599. Calculating numerical rating and ar-
ranging each job according to skill is called C job description
A point method
A D job summary
H
B job grading 1604. Validity test, that focused on comparing
C X factor comparison method test scores of already existing employees to
-C
a measure of their job performance, is
D alternation ranking method
A X concurrent validity
1600. Who had advanced the ‘soft’ and ‘hard’
N
approach of HRM? B predictive validity

YA
A X John Storey C criterion validity

B Lloyd Baind D content validity
RA
C James Niniger 1605. Which method is used for evaluating the

performance of executives or supervisory
D Benjamin Schneider positions?
1601. Which of the following is correct about
A X Assessment Centres
A
‘Grapevine’?
A It tends to exist when members of for- B 360 degree feedback

N
mal group know one another well.

C Psychological Appraisals
B It is more common in times of high
organisational excitement. D Behaviourally Anchored Rating
Scales
C It is the result of social forces at work
1606. In talent management end to end pro-
place.
cess, workforce and succession planning
D X All the above leads to
171
Do you know?
A X compensation management C Issuing orders to others
B performance management D Appraising performance
C learning management systems 1611. Which one of the following are the func-
tions of personnel management?
D e-recruiting
A Planning, Organising, Staffing, Di-
1607. Human resource management is the for- recting and Controlling
mal part of an organisation responsible for
ER
all of the following aspects of the manage- B Planning, Organising, Coordinating,
ment of human resources except Budgeting and Controlling
A systems, processes, and procedures C Perception, Development, Learning,
D
Organisation and Behaviour
B policy making, implementation, and
G
enforcement D X Procurement, Development, Com-
pensation, Integration and Maintenance
C strategy development and analysis

1612. ‘corporate strategy’ does not include
D X management of the Organisation’s
A
finances A diversification
1608. In professional jobs, mostly compens- B consolidation
H
able focused factors are
C X cost leadership
A problem solving
-C
D vertical integration
B creativity
1613. The purpose of Job Evaluation is to de-
N
C technical knowledge and expertise termine

D X all of above A X Worth of a job in relation to other
YA
jobs
1609. Performance Appraisal is a primary hu-
man resource management process that B Time duration of a job
links employees and organizations and
RA
provides input for other processes through C Expenses incurred to make a job
these means:
D None of the above
A Skill, effort, responsibility
1614. What metric evaluates retention efforts
A
B Recruitment, Selection, on boarding by an organization?

N
C Assessment, direction, development A turnover costs
D X Identification, measurement, man- B turnover rate

agement
C cost per hire
1610. Distinct task of staff manager is to
D X both A and B
A X Advise other employees
1615. The scope of HRM does not include
B Evaluating performance ?
172
Do you know?
A Retirement of employees A X annual bonus
B Manpower planning B annual award
C Training of employees C annual sales promotion
D X Maintenance of accounts D annual transfer
1616. Arrange in sequence the five steps pro-
1620. Technique, involving trainees to act on
cedure for Behaviourally anchored rating
role of specific person in real situation is
ER
scales (BARS):
A behavior modeling
I. Identify Performance Dimensions
II. Collect critical incidents B X role playing
D
III. Rate the incidents C in-house development center
G
IV. Re-classify the incidents
D both A and B
V. Develop the final instrument

1621. Coordination of workforce acquisition is
A II, IV, I, V, III futile part of
B IV, II, I, V, III
A A phased retirement
H
C X II, I, IV, III, V B pre-retirement counseling
D II, IV, V, I, III C X talent management
-C
1617. Which one is not a part of recruitment

process? D modifying selection procedure
N
1622. ‘commission’ that salesmen earns is an

A Attracting candidates
example of
YA
B X Selecting candidates
A X direct pay
C Determining requirements
B indirect pay
D Planning recruitment campaign
RA
C compensation
1618. Which approach that seeks to link strat-
egy, business, performance and HRM poli- D direct recruitment
cies and practices, assumes that there are a
number of HRM practices that are suitable 1623. Graphic and comparative illustration,
A
for all Organisations? whether a change is needed or not is part

of
N
A X Best Practice
A action research
B Best fit
B X survey research
C Resource-based view
D Life cycle models
D human research
1619. Plans that are designed to motivate em-
ployees short term performance are called 1624. Which of these is a HR Model?
173
Do you know?
A X The Guest Model A need analysis competency model
B Open - System Theory B competency model
C Mc Gregor’s theory X and theory Y C task analysis
D None of the above D X performance analysis

1625. Factors affecting job design are 1630. Strike occurs when labor does not agree
on conditions of contract, classified as
ER
A Behavioral factors
A unfair labor practice strike
B Environmental factors
B X economic strike
D
C Organizational factors
C sympathy strike
G
D wildcat strike
1626. Company’s paying strategies for em-

ployee’s learning organizational skills, in- 1631. Human values in regard to Management
cluded Development do not include
A pay for knowledge
A
A X Arrogance and anger
H
B skill-based pay B Humility and Honesty
C time based pay C Dignity and forgiveness

-C
D X Both A and B D Gratitude and gentleness

N
1627. Career stage, in which person age is be- 1632. Which is the step of working procedure
tween 45 and 65 is concluded as of Job analysis?
YA
A exploration stage A Review of the first hand information
B growth stage B To fill in the Job description form

RA
C midcareer crisis sub stage C Collection of facts
D X maintenance stage D X All of the above

1628. Factor which influence ‘bonuses’ are 1633. Training control system includes
A
A eligibility A Annual review of years training plans

N
B fund size B Monthly review of budget and plans
C individual performance C Real time review of specific projects
D X all of above D X All of the above

1629. Verification of deficiencies in perfor- 1634. Mr. ’A’ must decide what positions the
mance to determine training or job rotation firm should fill in the next six months.
is called What activity is Mr. ’A’ working on?
174
Do you know?
A Recruitment 145. A 146. A 147. C 148. C 149. D
150. B 151. C 152. B 153. A 154. C
B Selection 155. A 156. B 157. A 158. C 159. B
160. A 161. B 162. A 163. A 164. D
C X Personnel planning
165. C 166. A 167. A 168. B 169. A
D Interviewing 170. B 171. B 172. A 173. A 174. B
175. C 176. C 177. A 178. C 179. A
1635. Which of the following subjects is not
180. B 181. A 182. B 183. D 184. A
enumerated in the ‘concurrent list’ of the
ER
185. D 186. C 187. D 188. C 189. A
Indian constitution?
190. C 191. B 192. D 193. D 194. C
A Factories 195. B 196. A 197. B 198. C 199. A
200. D 201. C 202. A 203. A 204. C
D
B X Oil fields 205. D 206. A 207. A 208. D 209. C
C Trade Unions 210. C 211. D 212. A 213. B 214. A
G
215. B 216. C 217. D 218. C 219. B
D Vocational and technical training of 220. A 221. C 222. B 223. A 224. B

labour 225. C 226. C 227. A 228. B 229. C
230. A 231. B 232. C 233. A 234. A
A
235. B 236. D 237. B 238. D 239. C
Answers 240. C 241. B 242. C 243. D 244. C
245. B 246. C 247. C 248. B 249. B
H
1. C 2. A 3. C 4. D 5. B 6. A 7. D 250. D 251. C 252. A 253. A 254. C
8. C 9. D 10. A 11. C 12. B 13. D 14. A 255. A 256. B 257. C 258. B 259. A
-C
15. A 16. D 17. A 18. C 19. A 20. A 260. B 261. A 262. C 263. D 264. A
21. D 22. D 23. B 24. A 25. B 26. B 265. B 266. A 267. B 268. A 269. B
27. B 28. C 29. A 30. D 31. A 32. C 270. D 271. A 272. B 273. D 274. D
N
33. B 34. D 35. A 36. C 37. B 38. A 275. B 276. A 277. A 278. A 279. D
39. A 40. A 41. C 42. A 43. A 44. B 280. A 281. D 282. D 283. A 284. D
YA
45. B 46. A 47. A 48. D 49. C 50. D 285. A 286. B 287. B 288. D 289. C
51. C 52. B 53. B 54. D 55. B 56. B 290. D 291. C 292. D 293. B 294. B
57. A 58. D 59. C 60. A 61. D 62. D 295. D 296. C 297. C 298. A 299. A
63. D 64. C 65. B 66. D 67. D 68. A 300. C 301. A 302. A 303. D 304. B
RA
69. A 70. C 71. A 72. D 73. D 74. D 305. C 306. D 307. D 308. D 309. D
75. D 76. D 77. A 78. A 79. C 80. D 310. D 311. C 312. A 313. C 314. C
81. A 82. C 83. D 84. C 85. A 86. C 315. A 316. C 317. B 318. B 319. A
87. A 88. C 89. C 90. C 91. C 92. D 320. A 321. B 322. A 323. C 324. C
A
93. D 94. B 95. D 96. A 97. B 98. C 325. D 326. A 327. C 328. D 329. A
99. D 100. B 101. B 102. B 103. D 104. A 330. B 331. B 332. A 333. B 334. C
N
105. A 106. C 107. C 108. A 109. D 335. C 336. B 337. C 338. D 339. D
110. A 111. C 112. B 113. B 114. B 340. A 341. C 342. A 343. A 344. D
115. A 116. C 117. C 118. B 119. B 345. A 346. A 347. A 348. A 349. B
120. A 121. D 122. D 123. B 124. B 350. A 351. A 352. B 353. D 354. B
125. D 126. B 127. C 128. D 129. A 355. D 356. B 357. C 358. C 359. B
130. D 131. D 132. A 133. B 134. B 360. C 361. A 362. C 363. D 364. D
135. D 136. B 137. B 138. C 139. A 365. D 366. C 367. B 368. D 369. A
140. C 141. D 142. B 143. D 144. C
175
Do you know?
370. A 371. A 372. B 373. C 374. B 595. C 596. B 597. A 598. D 599. A
375. D 376. A 377. C 378. D 379. C 600. D 601. A 602. C 603. A 604. D
380. C 381. A 382. A 383. D 384. C 605. C 606. B 607. D 608. C 609. D
385. D 386. D 387. B 388. C 389. B 610. D 611. A 612. C 613. C 614. C
390. A 391. A 392. B 393. A 394. B 615. A 616. B 617. B 618. D 619. C
395. C 396. D 397. B 398. C 399. A 620. A 621. B 622. A 623. D 624. D
400. C 401. B 402. D 403. B 404. A 625. B 626. B 627. D 628. D 629. B
405. D 406. D 407. B 408. C 409. B 630. A 631. A 632. D 633. C 634. B
ER
410. A 411. B 412. B 413. B 414. B 635. C 636. B 637. B 638. B 639. D
415. A 416. A 417. B 418. D 419. A 640. A 641. A 642. C 643. C 644. C
420. C 421. D 422. A 423. A 424. A 645. A 646. A 647. C 648. A 649. A
425. D 426. A 427. D 428. D 429. D 650. A 651. A 652. A 653. B 654. D
D
430. A 431. D 432. B 433. B 434. D 655. A 656. A 657. C 658. B 659. D
435. A 436. D 437. D 438. B 439. C 660. D 661. A 662. A 663. A 664. A
G
440. C 441. C 442. A 443. B 444. A 665. A 666. A 667. B 668. B 669. A
445. C 446. A 447. A 448. B 449. A 670. D 671. A 672. D 673. B 674. D

450. A 451. A 452. B 453. A 454. A 675. D 676. A 677. A 678. A 679. D
455. A 456. C 457. D 458. D 459. A 680. A 681. A 682. C 683. B 684. D
A
460. B 461. A 462. C 463. A 464. B 685. A 686. A 687. B 688. A 689. C
465. C 466. A 467. B 468. A 469. A 690. D 691. A 692. A 693. B 694. D
470. B 471. C 472. A 473. C 474. A 695. D 696. A 697. A 698. C 699. A
H
475. D 476. B 477. B 478. A 479. B 700. C 701. C 702. B 703. A 704. B
480. D 481. C 482. A 483. A 484. C 705. C 706. B 707. B 708. D 709. A
-C
485. C 486. B 487. D 488. D 489. C 710. B 711. D 712. B 713. D 714. D
490. A 491. C 492. A 493. D 494. A 715. C 716. A 717. D 718. A 719. C
495. A 496. B 497. D 498. D 499. D 720. C 721. D 722. C 723. A 724. A
N
500. A 501. C 502. B 503. D 504. A 725. A 726. A 727. D 728. B 729. D
505. D 506. D 507. D 508. C 509. D 730. A 731. B 732. A 733. A 734. A
YA
510. C 511. B 512. D 513. B 514. A 735. A 736. D 737. C 738. B 739. C
515. C 516. C 517. D 518. A 519. A 740. D 741. C 742. D 743. B 744. D
520. D 521. D 522. A 523. A 524. D 745. A 746. A 747. A 748. D 749. A
525. A 526. B 527. D 528. C 529. B 750. D 751. B 752. B 753. C 754. A
RA
530. A 531. C 532. D 533. A 534. C 755. C 756. C 757. B 758. A 759. A
535. A 536. B 537. A 538. A 539. D 760. A 761. B 762. B 763. C 764. A
540. C 541. D 542. B 543. A 544. D 765. B 766. D 767. A 768. A 769. D
545. C 546. A 547. B 548. A 549. D 770. C 771. B 772. C 773. D 774. D
A
550. B 551. D 552. D 553. C 554. B 775. B 776. A 777. B 778. B 779. D
555. C 556. A 557. D 558. A 559. C 780. B 781. B 782. D 783. D 784. D
N
560. A 561. B 562. C 563. D 564. A 785. B 786. A 787. C 788. C 789. A
565. C 566. C 567. B 568. A 569. A 790. B 791. A 792. C 793. D 794. A
570. B 571. A 572. C 573. B 574. A 795. C 796. D 797. A 798. C 799. D
575. A 576. B 577. D 578. D 579. B 800. A 801. C 802. C 803. A 804. C
580. A 581. D 582. A 583. D 584. A 805. D 806. A 807. B 808. B 809. B
585. D 586. B 587. B 588. B 589. C 810. A 811. C 812. A 813. B 814. A
590. D 591. D 592. D 593. C 594. D 815. C 816. A 817. B 818. D 819. B
176
Do you know?
820. B 821. C 822. B 823. B 824. A 1045. A 1046. D 1047. D 1048. D 1049. D
825. C 826. A 827. C 828. D 829. B 1050. A 1051. B 1052. B 1053. A 1054. C
830. A 831. A 832. B 833. B 834. A 1055. C 1056. A 1057. D 1058. D 1059. D
835. B 836. D 837. B 838. A 839. B 1060. A 1061. C 1062. A 1063. A 1064. C
840. D 841. C 842. C 843. D 844. C 1065. B 1066. C 1067. A 1068. C 1069. A
845. A 846. A 847. D 848. D 849. A 1070. B 1071. A 1072. B 1073. D 1074. A
850. B 851. A 852. A 853. C 854. B 1075. A 1076. B 1077. D 1078. D 1079. D
855. D 856. D 857. D 858. A 859. C 1080. A 1081. A 1082. D 1083. A 1084. A
ER
860. D 861. D 862. D 863. A 864. A 1085. A 1086. A 1087. A 1088. C 1089. C
865. B 866. A 867. A 868. C 869. C 1090. A 1091. C 1092. C 1093. A 1094. A
870. A 871. C 872. A 873. B 874. D 1095. B 1096. B 1097. B 1098. B 1099. C
875. D 876. A 877. D 878. A 879. A 1100. A 1101. C 1102. C 1103. D 1104. A
D
880. A 881. D 882. D 883. D 884. D 1105. D 1106. D 1107. A 1108. B 1109. A
885. B 886. A 887. D 888. C 889. B 1110. D 1111. B 1112. B 1113. D 1114. C
G
890. D 891. A 892. A 893. A 894. A 1115. A 1116. D 1117. C 1118. A 1119. A
895. D 896. A 897. C 898. A 899. D 1120. B 1121. C 1122. B 1123. C 1124. B

900. A 901. A 902. D 903. A 904. B 1125. C 1126. A 1127. B 1128. B 1129. A
905. C 906. A 907. A 908. C 909. A 1130. A 1131. A 1132. A 1133. D 1134. D
A
910. D 911. A 912. A 913. D 914. D 1135. B 1136. D 1137. D 1138. D 1139. B
915. A 916. A 917. C 918. A 919. B 1140. C 1141. A 1142. B 1143. A 1144. A
920. D 921. B 922. B 923. B 924. B 1145. C 1146. A 1147. A 1148. D 1149. B
H
925. D 926. D 927. D 928. D 929. A 1150. C 1151. A 1152. C 1153. B 1154. A
930. C 931. D 932. A 933. C 934. C 1155. B 1156. B 1157. B 1158. D 1159. C
-C
935. B 936. B 937. D 938. C 939. D 1160. A 1161. B 1162. A 1163. D 1164. C
940. A 941. D 942. D 943. C 944. D 1165. D 1166. A 1167. B 1168. A 1169. A
945. A 946. D 947. B 948. D 949. A 1170. B 1171. C 1172. B 1173. D 1174. B
N
950. B 951. C 952. D 953. C 954. C 1175. C 1176. D 1177. C 1178. A 1179. A
955. B 956. C 957. B 958. A 959. D 1180. A 1181. A 1182. D 1183. D 1184. B
YA
960. A 961. B 962. A 963. A 964. D 1185. B 1186. A 1187. D 1188. C 1189. D
965. A 966. C 967. A 968. B 969. D 1190. D 1191. D 1192. A 1193. D 1194. A
970. D 971. D 972. A 973. B 974. D 1195. D 1196. D 1197. B 1198. C 1199. D
975. D 976. B 977. C 978. B 979. B 1200. B 1201. C 1202. B 1203. A 1204. D
RA
980. A 981. C 982. D 983. B 984. D 1205. C 1206. C 1207. D 1208. C 1209. D
985. C 986. D 987. D 988. C 989. C 1210. B 1211. D 1212. B 1213. C 1214. A
990. A 991. B 992. B 993. B 994. D 1215. A 1216. A 1217. A 1218. C 1219. B
995. B 996. C 997. A 998. B 999. D 1220. D 1221. B 1222. B 1223. C 1224. D
A
1000. A 1001. B 1002. B 1003. A 1004. C 1225. A 1226. C 1227. B 1228. A 1229. A
1005. D 1006. D 1007. A 1008. A 1009. A 1230. C 1231. B 1232. B 1233. A 1234. C
N
1010. A 1011. C 1012. C 1013. B 1014. C 1235. A 1236. C 1237. D 1238. C 1239. D
1015. A 1016. B 1017. C 1018. B 1019. C 1240. A 1241. A 1242. C 1243. C 1244. B
1020. C 1021. A 1022. C 1023. A 1024. B 1245. C 1246. A 1247. B 1248. D 1249. D
1025. A 1026. A 1027. A 1028. A 1029. B 1250. D 1251. C 1252. A 1253. B 1254. C
1030. B 1031. B 1032. C 1033. A 1034. A 1255. D 1256. D 1257. C 1258. A 1259. D
1035. D 1036. A 1037. C 1038. A 1039. D 1260. C 1261. B 1262. A 1263. C 1264. C
1040. B 1041. A 1042. C 1043. D 1044. B 1265. D 1266. C 1267. A 1268. A 1269. D
177
Do you know?
1270. B 1271. B 1272. C 1273. A 1274. A 1455. C 1456. A 1457. A 1458. A 1459. B
1275. D 1276. B 1277. B 1278. A 1279. B 1460. D 1461. C 1462. A 1463. B 1464. A
1280. A 1281. A 1282. A 1283. C 1284. D 1465. A 1466. C 1467. B 1468. B 1469. B
1285. C 1286. A 1287. C 1288. A 1289. A 1470. B 1471. A 1472. A 1473. D 1474. A
1290. C 1291. B 1292. A 1293. C 1294. D 1475. D 1476. C 1477. A 1478. C 1479. A
1295. D 1296. D 1297. C 1298. B 1299. B 1480. B 1481. A 1482. D 1483. D 1484. C
1300. D 1301. C 1302. C 1303. C 1304. D 1485. B 1486. B 1487. D 1488. D 1489. B
1305. C 1306. A 1307. D 1308. B 1309. C 1490. A 1491. D 1492. D 1493. A 1494. B
ER
1310. D 1311. D 1312. B 1313. B 1314. B 1495. C 1496. D 1497. B 1498. D 1499. A
1315. A 1316. A 1317. D 1318. B 1319. B 1500. D 1501. D 1502. A 1503. D 1504. B
1320. B 1321. A 1322. B 1323. B 1324. A 1505. D 1506. B 1507. A 1508. C 1509. C
1325. C 1326. D 1327. A 1328. C 1329. C 1510. D 1511. C 1512. B 1513. B 1514. C
D
1330. C 1331. B 1332. D 1333. A 1334. A 1515. B 1516. A 1517. A 1518. A 1519. C
1335. D 1336. C 1337. C 1338. A 1339. B 1520. B 1521. B 1522. B 1523. A 1524. A
G
1340. C 1341. C 1342. C 1343. A 1344. D 1525. D 1526. C 1527. D 1528. A 1529. D
1345. B 1346. C 1347. B 1348. C 1349. A 1530. A 1531. A 1532. A 1533. C 1534. C

1350. B 1351. B 1352. A 1353. A 1354. D 1535. A 1536. A 1537. D 1538. D 1539. C
1355. D 1356. A 1357. A 1358. A 1359. D 1540. D 1541. A 1542. C 1543. B 1544. C
A
1360. C 1361. B 1362. D 1363. C 1364. D 1545. B 1546. A 1547. B 1548. D 1549. D
1365. A 1366. D 1367. D 1368. A 1369. D 1550. D 1551. D 1552. A 1553. A 1554. B
1370. C 1371. B 1372. D 1373. C 1374. D 1555. A 1556. A 1557. B 1558. A 1559. A
H
1375. A 1376. A 1377. D 1378. C 1379. D 1560. D 1561. C 1562. B 1563. B 1564. D
1380. C 1381. D 1382. D 1383. A 1384. C 1565. B 1566. B 1567. B 1568. D 1569. C
-C
1385. B 1386. D 1387. B 1388. B 1389. D 1570. B 1571. C 1572. D 1573. B 1574. C
1390. A 1391. B 1392. A 1393. A 1394. D 1575. C 1576. C 1577. A 1578. D 1579. C
1395. D 1396. A 1397. D 1398. B 1399. D 1580. C 1581. C 1582. D 1583. A 1584. C
N
1400. A 1401. B 1402. B 1403. C 1404. B 1585. A 1586. B 1587. A 1588. A 1589. D
1405. D 1406. A 1407. C 1408. B 1409. D 1590. C 1591. A 1592. D 1593. B 1594. A
YA
1410. D 1411. C 1412. C 1413. D 1414. B 1595. B 1596. A 1597. A 1598. C 1599. C
1415. C 1416. A 1417. D 1418. B 1419. C 1600. A 1601. D 1602. B 1603. A 1604. A
1420. B 1421. D 1422. D 1423. C 1424. D 1605. A 1606. A 1607. D 1608. D 1609. D
1425. C 1426. C 1427. B 1428. B 1429. A 1610. A 1611. D 1612. C 1613. A 1614. D
RA
1430. B 1431. C 1432. D 1433. B 1434. A 1615. D 1616. C 1617. B 1618. A 1619. A
1435. D 1436. D 1437. C 1438. C 1439. D 1620. B 1621. C 1622. A 1623. B 1624. A
1440. A 1441. A 1442. C 1443. B 1444. B 1625. D 1626. D 1627. D 1628. D 1629. D
1445. D 1446. B 1447. C 1448. D 1449. B 1630. B 1631. A 1632. D 1633. D 1634. C
A
1450. B 1451. D 1452. D 1453. D 1454. A 1635. B

N
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Human Resource Management (HRM)

10,000 Important MCQ’s

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Bonus 10,000 MCQ’s ON HRM. Click on

A X Working conditions in Indian In- C Chairman

VERY VERY IMPORTANT FOR EXAM.

B Efforts 8. Ethical challenges may arise on account of

of personal value& organisational goals

4. Period in which people learn how to de- cial values

C X Both (A) and (B)

D X decline stage formal learning is

B evidence based management B techno structural interventions

C high performance work system C strategic intervention

D competitive advantage D HRM interventions

VERY VERY IMPORTANT FOR EXAM.

A Increased creativity and flexibility

13. Which is a step of job description? workers at job site, considered as

A List of jobs to evaluated

C Interview with supervisor

ditions related to a job is stated in veloping Countries” held in February

women from participating in industrial ac-

20. Which one of the following is not a deci- A exploration stage

VERY VERY IMPORTANT FOR EXAM.

D X Innovative, challenging, but often capita cost of employee benefits?

23. Who has called the POSDCORB ‘folklore’?

24. First step in planning process is to A X Consent Award

A X Set an objective B Arbitration Award

B Evaluate alternatives C Award of Tribunal

C Determine strength and weaknesses D Award of Labour Court

VERY VERY IMPORTANT FOR EXAM.

D None of the above

C X career planning management and industrial relation

A Outline techniques, frameworks, and A related diversification

B X Develop a better strategic manage- D all of above

C Identify and assess a narrow group of A X United States

VERY VERY IMPORTANT FOR EXAM.

C X measuring behavior to consider how to best

A X career management C How will be the profit

B appraisal management D The candidate reach in profit

C performance management 47. Why might there be some difficulty in

identifying and applying the Best-practice

43. ‘T-group’ suggests that participation A X Because the best-practice approach

VERY VERY IMPORTANT FOR EXAM.

A analytical skills B X Clarify and convey to the rater that

C Shows that you are trying to under-

ditional workers are

C X Raven’s Progressive Matrices

D Sentence Completion Technique

D Lateral Communication B A job specification

C A job analysis A Acquiring Employees

D A job description B Training Employees

VERY VERY IMPORTANT FOR EXAM.

A Role playing C procedural equity

B Lecture method D X all of above

64. In talent management end to end process,

VERY VERY IMPORTANT FOR EXAM.

D selection of comprehensive factors D X Parent Country Nationals

D none of the above processes C Unemployment rate

B Middle A Job manual

C X Staff B Job duration

A exploration stage A X measuring reaction

B growth stage B measuring learning