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JIJJIGA UNIVERSITY RESIDENT 3G

VOICE CUSTOMER COMPLAIN


POST DT REPORT

1 ENG-RAN-Wireless Optimization (EER)


Date
Version Prepared by Remark
(DD/MM/YYYY)
01/01/2022 V0.1 Wasyehun Tamrat

2 ENG-RAN-Wireless Optimization (EER)


Test Type :
Test Type Short Call
Drive test date December 31,2021
Drive Test Duration 1 hour
Measurement tool Nemo handy
Analysis tool Actix Software
UE Type Samsung Galaxy S5

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ROUTE COVERED

4 ENG-RAN-Wireless Optimization (EER)


5
d

AGENDA

1 Introduction
2 CS Call Performance

3 Drive test result & Analysis


4 Conclusion & Recommendations
1.Introduction
COVERAGE (RSCP) BEFORE COVERAGE (RSCP) AFTER

BEFORE optimization action AFTER optimization action


• 2.2% of the complaints’ 3G voice coverage was • 2.2% of the complaints’ 3G voice coverage was
below threshold (below-95db). below threshold has been lowered to 1.4%.
• And 70.1% excellent quality has been improved
to 89.6%. Which is the reason for its quality
improvement.
CONT…

QUALITY (ECNO) BEFORE QUALITY (ECNO) AFTER

BEFORE optimization action After optimization action


• 36.8% the complaint’s 3G voice quality(EcNo) has • 36.8% of bad voice quality(EcNo) changed to 8.3%
been below threshold (-13db) which is needs which is 28.5% improvement.
optimization action. • Also 0.2% excellent quality has been changed to
22.6% which is 22.4% improvement.
2. CS Call Performance
CS call statistics Before CS call statistics AFTER
CS Call statistics value CS Call statistics value
Total number of calls 5 Total number of calls 5
Successful incoming calls 0 Successful incoming calls 0
Successful outgoing calls 5 Successful outgoing calls 5
Total Successful calls 5 Total Successful calls 5
Call failures-incoming 0 Call failures-incoming 0
Call failures-outgoing 0 Call failures-outgoing 0
Total access failure 0 Total access failure 0
Total drop 0 Total drop 0
Total completed calls 5 Total completed calls 4
Connected 100.0% Connected 100.0%
Access failure rate 0.0% Access failure rate 0.0%
Drop rate 0.0% Drop rate 0.0%
Success rate 100% Success rate 100%

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3. Drive test result & Analysis
COVERAGE (RSCP) BEFORE COVERAGE (RSCP) AFTER

BEFORE optimization action AFTER optimization action


• 2.2% of the complaint’s 3G voice coverage (RSCP) • 2.2% of the complaint’s 3G voice coverage (RSCP)
has been below threshold (-13dbm) has been changed to 1.4%.
• only 70.1% of the coverage was in excellent • 70.1% of excellent coverage threshold has been
threshold(above -85dbm). improved to 89.6% (above -85dbm) which is 29.5%
9 improvement.
CONT…
QUALITY (ECNO) BEFORE QUALITY (ECNO) AFTER

After optimization action


BEFORE optimization action • Modifying 151008(5) azimuth from 310 degree to 340
• 36.8% the complaint’s 3G voice quality(EcNo) has degree changes 36.8% of bad voice quality(EcNo) to 8.3%
been below threshold (-13db) which is needs which is 28.5% improvement.
optimization action. • Also it improves 0.2% excellent quality to 22.6% which is
22.4% improvement.
CONT…
UE_TxPow Before UE_TxPow After

AFTER optimization action


BEFORE optimization action
• 99.4% of UE_TxPow was scoring below zero (dBm).
• 41.8% of UE_TxPow was scoring below zero
• Uu poor UL coverage problem has been totally improved
(dBm) and 43.3% above 0dBm to 10dBm. The
• Making nearby site 151008(5) dominant to the area brings
remaining 14.9% is above 10dBm.
excellent improvement to the area.
CONT…
Uu_Activeset_SC before Uu_Activeset_SC after

Distance serving cells

BEFORE optimization action AFTER optimization action


• Even though near by site 151008(5) is serving • Making near by site 151008(5) dominant to the
90.9%,due to blockage by buildings and area by 96.5%, it removes far distance serving
serving area mismatch the remaining 9.1% cells and make room for nearby site
has been forced to be served by other 151008(5).
overshooting
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sites like 151420,151092.
CONT…
SYSTEM INTERFERENCE BEFORE SYSTEM INTERFERENCE AFTER

BEFORE optimization action AFTER optimization action


• There was a system interference problem • system interference problem due to too many
due to too many serving cell and lack of serving cell has been eliminated by making
dominancy by near by site 151008. near by cell 151008(5) dominant .
• . 13
• .
CONCLUSION

• According to the pre DT result complaints 3G voice coverage and quality was affected due to too many
serving cells and blockage by buildings inside the compound.
• However, making azimuth adjustment to nearby cell 151008(5) from 310 degree to 340 degree solved
the complaints 3g voice quality problem .
• The following improvements has been observed regarding voice coverage and quality.

Coverage (RSCP) Before After Quality (EcNo) Before After


Below -95dBm 2.2% 1.4% Below -13db 36.8% 8.3%
Above -95 to -85 dBm 27.7% 9.1% Above -13 to -8db 63.1% 69.1%
Above -85dBm 70.1% 89.6% Above -8db 0.2% 22.6%

RECOMMENDATION
In order to resolve the quality issue more better level I RECOMMEND to
• relocate the site as a roof top or increase tower height.

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THANK YOU

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