COMPETENCY PROFILE CHART (CPC)

SECTOR CARE AND COMMUNITY SERVICES

SUB SECTOR CHILD CARE
JOB AREA EARLY CHILDHOOD CARE AND EARLY EDUCATION
JOB LEVEL FOUR (4) JOB AREA CODE

COMPETENCY COMPETENCY UNIT (CU)

CHILD CARE CENTRE CHILD CARE CENTRE CHILD CARE CENTRE

CORE OPERATION HEALTH AND NUTRITION SAFETY AND SECURITY

CHILD CARE CENTRE CHILD CARE CENTRE

PERSONNEL AND PARENTAL AND
TRAINING COMMUNITY RELATION

ELECTIVE

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COMPETENCY PROFILE (CP)
Sub Sector CHILD CARE
Job Area EARLY CHILDHOOD CARE AND EARLY EDUCATION
Level FOUR (4)
CU Title CU Code CU Descriptor
1. Child Care Child Care Centre
Centre Operation Operation is a process of
performance a practical
.
work, something involving
the practical application
of principles, processes,
method, manner quality
or job of being functional.
The child care centre
operation also consisting
of one or more elements
or subtasks, performed
typically in one location,
transform resource and
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CU Work Activities Performance Criteria
1. Administer child 1.1 Registration document
registration provided to applicant child
care centre regulation
1985
1.2 Registration fee collected
1.3 Completed registration
document checked in
accordance with
registration procedure
1.4 List of complete
registration produced for
reference
CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

create service value to 2. Supervise child care 2.1 Child receiving and
the customers. centre operation returning activities
monitored
He or she is the person 2.2 Child grooming activities
who administrates and monitored
monitors child care 2.3 Child meals serving
centre’s operation. activities monitored
2.4 Child sleeping and resting
The person who is activities monitored
competent in this CU
shall be able to 3. Monitor 3.1 Conducive learning
administer child developmental environment preparation
registration, supervise programme checked
child care centre 3.2 The effectiveness of
operation, monitor developmental appropriate
developmental programme evaluated
programme and according to Quality
supervise child with Improvement Standard
special needs inclusion. (QIS)

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

The outcome of this 3.3 Performance quality

competency is to ensure criteria for developmental
the smoothness of child programme determined
care centre operation and according to Quality
child receive a good Improvement Standard
services in accordance (QIS)
with Child Care Centre 3.4 Quality performance of
Act 1984, Regulation developmental programme
1985 (Act 308), checked according to
regulatory and statutory Quality Improvement
bodies requirement. Standard (QIS)
3.5 Improvement on
developmental programme
proposed to management
according to programme
implementation
assessment.

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4. Supervise child with 4.1 Preparation for child with

special needs special needs inclusion
inclusion checked
4.2 Acceptance activities for
inclusion checked
according to Child Act
2001
2. Child Care Child Care Centre Health 1. Plan Child Care 1.1 Children nutritional needs
Centre Health and Nutrition is a process Centre Menu is identified according to
and Nutrition to provide proper Ministry of Health guideline
nutrition, medication and 1.2 Menu is identified based on
healthy day care age group according to
practices such as good, Ministry of Health guideline
clean and healthy food, 1.3 Types of dishes in the
environment that will menu is identified based on
decrease child's chances Ministry of Health guideline
of health problems such 1.4 Menu plan for children is
as common illness, produced according to
allergy, fever and Ministry of Health
infection during day care. Guidelines

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

He or she is the person 2. Monitor meals 2.1 Food, nutrition and meals
who monitors, preparation and requirement identified
administers and serving according to Guidelines for
supervises child care The Feeding Of Infant And
staff on providing hygiene Young Children From
children’s meals Nutrition Division,
preparation, common Department Of Public
child illnesses and clean Health, Ministry Of Health
environment. 2.2 Baby milk preparation and
feeding procedures
The person who is checked according to
competent in this CU National Breast Feeding
shall be able to plan child Policy, Ministry of Health
care centre menu, and Guidelines for The
monitor meals Feeding Of Infant And
preparation and serving, Young Children From
monitor common illness, Nutrition Division,
allergy and infection Department Of Public
disease, monitor Health, Ministry Of Health
medication administration

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

and supervise child 2.3 Child meals preparation

hygiene practice. and serving monitored
according to food pyramid
The outcome of this and Guidelines for The
competency is to ensure Feeding Of Infant And
child care centre provide Young Children From
health and nutritional to Nutrition Division,
children and hygiene Department Of Public
practice according to Health, Ministry Of Health
Child Care Centre Act 2.4 Records on feeding and
1984, Regulation 1985 meals activities checked
(Act 308), Regulatory and
Statutory Bodies 3. Monitor common 3.1 Types of common illness,
requirements. illness, allergy and allergy and infection
infection disease identified in accordance
with Guidelines of Disease
Control Division, Ministry of
Health and Prevention and
control of infection Disease
Act 1988

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

3.2 Signs of common illnesses

checked in accordance with
Prevention and control of
infection Disease Act 1988
3.3 Indication of common
illnesses verified in
accordance with Prevention
and control of infection
Disease Act 1988
3.4 Common illnesses, allergy
and infection confirmed in
accordance with Prevention
and control of infection
Disease Act 1988

4. Monitor medication 4.1 Children medication

administration requirement identified
based on information from
parents.

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4.2 Medication administration

procedure identified
according to medical
prescription.
4.3 Medication administration
record updated

5. Supervise Child 5.1 Child hygiene needs

Hygiene Practice identified
5.2 Child with common
illnesses and infections
handling monitored
according to Guidelines of
Disease Control Division,
Ministry of Health and
Prevention and control of
Infection Disease Act 1988
5.3 Child with allergies
handling monitored
according to Guidelines of

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

Disease Control Division,

Ministry of Health and
Prevention and control of
Infection Disease Act 1988

3. Child Care Child Care Centre Safety 1. Monitor safety and 1.1 Child Care Centre safety
Centre Safety And Security is a process security and security policies and
And Security of creating a safe and procedures are identified
secure environment based on Child Care
which is adhere to a clear Centre Act 1984 (Act 308)
and strict policy on centre and Child Care Centre
facilities, tools, Regulation 1985
equipment, materials and 1.2 Child Care Centre safety
provide safe fall zones and security procedures
playground with soft practice evaluated in
landing areas. Having a accordance with Child
well trained staff on Care Centre Act 1984 (Act
emergency such as first 308) and Child Care
aid techniques, CPR, fire Centre Regulation 1985
execution pathways and

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

secure the child safety to 1.3 Child Care Centre safety

the authorized staff and and security practices and
child’s family. procedures compliance
checked in accordance
He or she is the person with Child Care Centre Act
who is organizing, 1984 (Act 308) and Child
monitoring and validating Care Centre Regulation
for safety and security of 1985
facilities, tools,
equipment, materials, 2. Monitor Child Care 2.1 Policies and procedures on
and organize safety Centre Facilities safety and security of
training within child care facilities Interpreted
centre. 2.2 Safety and security of
facilities identified
The person who is 2.3 Observe and check on
competent in this CU safety and security of
shall be able to monitor facilities observed
child care centre safety 2.4 Records on safety and
and security, facilities, security of facilities
tools, equipment, reviewed

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

materials and organize 3. Validate Tools, 3.1 Tools, Equipment , and

safety training. Equipment , and Materials handling
Materials for safety procedures identified
The outcome of this and security according to safety and
competency is to ensure security requirement
effectiveness of child 3.2 Tools, Equipment , and
care centre safety and Materials handling
security in accordance evaluated according to
with Child Care Centre safety and security
Act 1984, Regulations requirement
1985 (Act 308), 3.3 Tools, Equipment , and
regulatory and statutory Materials handling
bodies. complied according to
safety and security
requirement

4. Organise safety 4.1 Types of safety training is

training identified according to Fire
Service Acts 1988 by Fire /
OSHA requirement

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4.2 Safety training provider is

identified based on child
care centre referral.
4.3 Safety training provider
selected based on types of
safety training.
4.4 Safety training arranged in
accordance with superior
approval.

4. Child Care Child Care Centre 1. Conduct Personnel 1.1 Personnel needs identified
Centre Personnel and Training is Recruitment according to child care
Personnel and a process of centre requirement
Training assessments on tasks, 1.2 Position advertised
duties, responsibilities, according to child care
strengths, weaknesses centre vacancies
and motivates the child 1.3 Application forms gathered
care provider’s on and recorded according to
education in children’s Child Care Centre
health, nutrition Regulation 1985

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

guidelines, child’s 1.4 Application short listed

development and other
related course.
He or she is the person
who recruits, allocate and
coach child care provider
through in-house training
conducted periodically.
The person in this CU
shall be able to conduct
personnel recruitment,
conduct personnel in-
house training, perform 2. Conduct Personnel in- 2.1 Training needs analysis
personnel placement and
coaching, conduct
personnel appraisal and
conduct personnel
enhancement training.
according to Child Care
Centre Regulation 1985
1.5 Short listed profile
evaluated according to
Child Care Centre
Regulation 1985
1.6 Interview conducted
according to Child Care
Centre Regulation 1985
1.7 Position offered according
to Child Care Centre
Regulation 1985
house training conducted
2.2 Training needs gathered
2.3 Training needs identified
based on training needs
analysis.

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

The outcome of this 2.4 Training plan identified

competency is to concern according to training
with the engagement and needs analysis
effective utilization of 2.5 Training materials
manpower to obtain prepared according to
optimum efficiency of training requirement
human resources in 2.6 Training session
accordance with Child conducted according to
Care Centre Act 1984, training objectives
Regulations 1985 (Act 2.7 Training evaluation report
308), regulatory and produced
statutory bodies
requirement 3. Perform Personnel 3.1 Coaching needs gathered
Placement and according to job
Coaching requirement
3.2 Personnel for coaching
programme and activities
identified according to
Child Care centre
requirement

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

3.3 Coaching programme

identified based on job
requirement.
3.4 Coaching programme
conducted according to
Child Care Centre practice
3.5 Coaching programme
evaluated according to
Child Care Centre practice
3.6 Personnel allocation
proposal produced
according to coaching
programme result
3.7 Personnel allocation
proposal submitted for
superior approval
according to job
requirement

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4. Conduct Personnel 4.1 Personnel information

Appraisal records gathered according
to standard operating
procedure.
4.2 Personnel information
records evaluated
4.3 Personnel performance
appraisal conducted based
on Child care centre key
performance indicators.
4.4 Personnel code of ethics
monitored Personnel
performance appraisal
reports produced
4.5 Personnel performance
appraisal recommendation
documented and submitted
for approval

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

5. Conduct Personnel 5.1 Enhancement training

Enhancement training need identified
5.2 Enhancement training
needs analysis conducted
5.3 Enhancement training
needs gathered according
to personnel performance
appraisal reports
5.4 Enhancement training
needs identified according
to personnel performance
appraisal reports.
5.5 Enhancement training plan
identified
5.6 Enhancement training
material prepared
5.7 Enhancement training
session conducted

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

5.8 Enhancement training

evaluation reports
produced according to
Enhancement training
requirement

5. Child Care Child Care Centre 1. Plan parental and 1.1 Parental and community
Centre Parental Parental and Community community relation Public relation activities
and Community Relation is a process to activities identified according to
Relation exchange information or regulatory and statutory
ideas and provide bodies requirement
consultation to parents 1.2 Target groups identified
regarding their children based on public relation
behaviour, development activities plan
and learning process or 1.3 Budget allocation identified
even child’s daily based on public relation
activities. It is also a activities plan
process that could 1.4 Parental and community
change parent’s bad Public Relation Activities
perception on child care schedule submitted

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

centre in order to enrol 2. Supervise parental 2.1 Available resources

their children in a family- and community checked according to
friendly organization. relation activities scheduled activities
2.2 Form committee for parental
He or she is the person and community relation
who plans, supervises activities selected
parental and community 2.3 Resources and facilities
activities and handling preparation checked based
enquiries and grievances on public relation Activities
from parents. Requirement
2.4 Available resources utilized
The person who is 2.5 Expenses controlled based
competent in this CU on budget approval
shall be able to plan 2.6 Public relation activities
parental and community executed according to
relation activities, public relation activities
supervise parental and planned.
community relation 2.7 Child Care Centre public
activities, handle child relation activities report
care centre parents and submitted to superior

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

community grievances 3. Handle Child Care 3.1 Grievances gathered and

and handle child care Centre Parents and recorded
centre enquiries. Community 3.2 Types of grievances
Grievances identified based on
The outcome of this grievances report.
competency is to cultivate 3.3 Grievances handling
good relationships identified based on types of
between parents and grievances according to
childcare provider in Child Care Centre Act 1984
accordance with Child (Act 308) and Child Care
Care Centre Act 1984, Centre Regulation 1985
Regulations 1985 (Act 3.4 Grievances attended and
308), regulatory and solved
statutory bodies 3.5 Grievances handling
requirement reports produced according
to grievances handling
procedure

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4. Handle Child Care 4.1 Types of enquiries

Centre enquiries gathered and recorded
according to enquiry
communication channel
(letters, emails,
telephones, fax, face to
face, etc.)
4.2 Types of enquiries
identified.
4.3 Enquiries action taken
according to child care
centre requirement
4.4 Enquiries report produced
according to child care
centre requirement

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