Case Study .

(1) Manga Singh

PG/MSE/108327

As a part of the company’s management development program , a group of managers from various
functional areas have devoted several class sessions to do the study of motivation theory and the
relevance of such knowledge to the manager’s responsibility for directing and controlling the operations
of his department.

One of the participants in the programme is Ashish Chopra , who has been a supervisor in the
production department for about a year. During the discussion session, Ashish Chopra made following
observation:

“Motivation theory makes sense in general, but there is really, no opportunity for me to apply all these
concepts in my job situation. After all, our shop employees are unionized and have job security and
wages scales that are negotiated and are not under my control. The study of motivation concepts has
given me some ideas about how to get my sons to do their chores and their home work, but it has not
given me anything I can use on the job. Furthermore, in a working situation we are all dealing with
adults, and it seems to me this reward and punishment things smacks of personal manipulation that just
won’t go over with people”.

Questions (case study 1)

1. Analyse the case study.

2. How far Ashish Chopra justified in his comments.?
3. Do you agree in promoting development programs.?

SOLUTION (CASE STUDY 1.):-

INRODUCTION : (analysis):-

This is case study about the person’s thinking ,that he is Ashish chopra working in an organization as
manager ,and participating in management’s development program. In the program he expressed his
views about the development program. he felt frustrated from his views and found useless participating
in the development program.

I don’t think so Ashish justified his own comments although it is right every employee has job security
and they also have union but it doesn’t mean that they have will not follow you when a manager will
say something about the work to do in a passionate way. Punishment and reward alone are not
responsible to get the better work. If you personally make involvement with your colleagues then they
will definitely work for you from their heart .
So motivation theory works and I am in favour of these kind of development programs..