AID _OTC_Sales Order Processing 2

Application Information Document –

Sales Order Processing 2

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

Revision History
Revision Revision Date Summary of Changes Updated By
1.0 04/02/2015 Initial Draft Vipul Mittal

Distribution List
Who Organization Action/Information Comment
OTC Team Infosys Limited For First Review

Document Review Log

Revision Department/Function Reviewer Name(s)

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 AID _OTC_Sales Order Processing 2

1. Business Overview ................................................................................................................................. 4

2. Process Flow ........................................................................................................................................20
3. Customization ......................................................................................................................................22
4. Programs & Tables ...............................................................................................................................22
5. Localization ..........................................................................................................................................23
5.1 Business Overview .............................................................................................................................23
5.2 Process Flow ......................................................................................................................................23
5.3 Customization ....................................................................................................................................23
5.4 Programs & Tables .............................................................................................................................23
6. Batch Job and Schedule .......................................................................................................................23
7. Known Issues and Suggestions ............................................................................................................24
8. Escalation Procedure ...........................................................................................................................24
9. References ...........................................................................................................................................24
10. Contacts ..............................................................................................................................................24
11. FAQs ....................................................................................................................................................25

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 AID _OTC_Sales Order Processing 2

1. Business Overview

No Charge Orders (ZNCO):

• It is used for Marketing, Samples, Advertising and Promotional purpose.

• Basically it is given to sales representative; they can give it as a gift to customer.
• It is created manually and order reason to be maintained manually.
• The order type ZNCO will allow for Customer service to add a specific Order Reason,
which will post the sales to specified GL accounts and/or cost centers.
• Table TVAUK has the assignment of order reason and cost center.

• Once Order reason is assigned in sales order, cost center is automatically populated at
header level in Account assignment.

• Requirement category for material in ZNCO :

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 AID _OTC_Sales Order Processing 2

1) 2 for Promo ( Full pair )

2) 3 for Samples
3) Blank for whole sale

• There is nothing in system right now to identify whether it is right or left, it is decided by
warehouse.
• It’s not pricing and billing relevant.
• Since Invoicing is not done, so process stops at delivery creation and PGI.
• Account relevant entries are received from PGI and not invoice.

Immediate Orders (ZIMD):

• Immediate orders are shipped same day.

• Order reason will be automatically selected as IMD.
• As soon as the material is entered, it is automatically fully allocated.

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 AID _OTC_Sales Order Processing 2

• Release rule assigned is ZAV. Delivery will not be created automatically since it marked
as blank in sales order type.

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 AID _OTC_Sales Order Processing 2

• So delivery creation is done by hourly job.

• When ZIMD is entered for QRP customers, order will be treated as immediate order and
not QRP order.
• All checks are same as for whole sale orders.

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 AID _OTC_Sales Order Processing 2

Retail Orders (ZRTL):

• Only used in USA and China. For US it is send via EDI and in China it is entered manually.
• Table ZTSD_RETDATES is used to calculate RDD date for US orders.

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 AID _OTC_Sales Order Processing 2

• On the basis of PO date in IDOC, numbers of days are added as per table to reach RDD.
• Idoc coming as Urgent from Epicor, then the table ZTSD_RETDATES used for calculation
of RDD will be ignored and date from IDOC will be chosen as RDD.

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 AID _OTC_Sales Order Processing 2

• Whenever new store is setup this table needs to be maintained by DTC team.
• Table ZTSD_RETSOLDTO is used to maintain relationship between particular sold to and
trading partner. So once this table is set sales order will be created with correct sold to
depending upon the SDQ.

• 10000 Outlet sold to

• 10001 Inline sold to
• Table ZTSD_RETINV, In Epicor we have virtual warehouse and report will show on hand
and on order Inventory for Inline and Outlet store.

• 0991 and 0993 will show what inventory is allocated to contract for Inline and Outlet.
• OH: On hand denotes any stock that is allocated to Contract or Order.

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 AID _OTC_Sales Order Processing 2

• OR: On Order denotes the stock that is free, not reserved that also includes future
inventory.
• ZSD_RETAILINT runs every morning and produces 4 files for each location and it is send
to EPICOR.

• Quantities which are allocated to sales order are not part of this report.
• Inventory is adjusted based on the file received by SAP.
• Every morning new file is send and not delta file. So whatever old value is there in Epicor
will be overwritten by new file.
• Retail orders are no charge orders.
• If an order needs to be expedited, forwarding agent needs to be selected .For Epicor it
comes via see whereas for other orders it is selected manually.

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 AID _OTC_Sales Order Processing 2

• Outlet price ZOLP and Inline MSRP are send to WMS so that it can be printed on Ticket.
• Business area needs to be assigned to sold to in table ZTFI_BA

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 AID _OTC_Sales Order Processing 2

Digital Sales Order (ZDIG):

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 AID _OTC_Sales Order Processing 2

When the Digital STO is created, its output is triggered and it select relevant contract based on
6 parameters:

1) Order Type
2) Delivery date
3) Material
4) Plant
5) Grid value
6) Scheduled Quantity

If Contract total quantity > STO Quantity, Then DP is selected as the rejection code

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 AID _OTC_Sales Order Processing 2

If Contract total quantity < STO quantity, then DF is the rejection code.

Once the call off quantity is rejected from the relevant contract, the remaining quantity should
be allocated again by running the special ARUN for it

• For Digital orders everything Come via EDI, Nothing is entered manually.
• Need to correct through AIF if there is any error in sales order.
• There is no order reason assigned to digital orders

• Purchase order number field will be populated by EDI and it follow the sequence of date
of sales and CONV followed by 4 X and last 2 letter represent state in which sales was
made Ex : 20150221CONVXXXXMN , here MN represent Minnesota . Though it is not
necessary that CONV will be there. Sometimes there can be different format.
• Converse doesn’t use free good determination; so on sales order 1 item will show price
and other will is zero priced.
• Whole sale price is driving gross value and whatever customer pays .It helps to drive
discount condition type.

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

• ZDG0 is not statistical and it is copy of ZMSR. ZDIG is actual price paid by customer
• ZDG0 – ZDIG = ZDG1, So discount is getting calculated in sales order itself.
• There is only one sold to party for Genesco and one ship to party per state.
• Deliveries will not be created until Orders are 100% allocated.
• Genesco Orders are all standalone orders.
• Contracts are created for STO.
• Any left over from the current contract (month wise) will be moved to future contracts.
• Current business process is 1 contract per month.
• Digital sales order is not dropped to Warehouse. Only posting is done to reduce
inventory.
• Sales order data is received at the end of day and if data is correct it will be posted on
the same day.
• Genesco is generating EDI files per state.
• Digital sales order is created without reference to contract.
• Freight and tax are coming via IDOCS and entered at header level.
• ZMSR is maintained by via condition record maintained i.e. VK11.
• Tax calculation is done in GENESCO and value shown in SAP is only for representation
purpose.

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 AID _OTC_Sales Order Processing 2

Design your own (ZDYO):

Design Your Own Process Flow

Nike Systems

1. On going order capture, factory collaboration, customer shipments

Sigma - Genesco

1. Generate Order
Report Monthly

6. Payment Tech
SAP

2. Create Direct Ship 4. Perform Statistical 5. Create Billing and

3. Convert PR to PO Deposit Funds into
Sales Order Goods Receipt Post FIN Postings
Bank

• Entered once a month , one for US and one for EMEA ( UK)
• They are entered manually, PO is created manually, inbound delivery and Statistical
good receipt is also done manually No shipment document is created.

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

• Freight and tax are entered at Header level, just like digital orders.

• ZDIG inactivates ZDG0 and ZMSR.

• Grid value is not maintained at sales order , rather it is OSFA ( One size for all )
• Genesco sends all list of material that was sold by its during entire month and same is
entered in SAP.

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

• DYO is not classified state wise unlike Digital Orders.

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

2. Process Flow

Retail Process:

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

Digital Process:

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

Design your own (ZDYO):

Design Your Own Process Flow

Nike Systems

1. On going order capture, factory collaboration, customer shipments

Sigma - Genesco

1. Generate Order
Report Monthly

6. Payment Tech
SAP

2. Create Direct Ship 4. Perform Statistical 5. Create Billing and

3. Convert PR to PO Deposit Funds into
Sales Order Goods Receipt Post FIN Postings
Bank

3. Customization

\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\CR-OTC-08-Sales Order Processing.docx

4. Programs & Tables

Table Description
TVAUK Cost Center Determination
ZTSD_RETDATES Custom table for Requested delivery date for
Retail stores.
ZTSD_RETSOLDTO Custom table for Retail sold based on Trading
Partner.
ZTSD_RETINV Cross Reference Between the Retail Customers
ZSD_RETAILINT Retail Integration
ZTFI_BA Business Area for Store Financials
ZTSD_SALESAREA Custom table to determine Sales area and Sales
doc. type

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 AID _OTC_Sales Order Processing 2

5. Localization
5.1 Business Overview:

5.2 Process Flow:

5.3 Customization:

5.4 Programs & Tables:

6. Batch Job and Schedule

Batch Batch Detail

CNV_039 BOX DAILY/MULTI Process the Sales Orders iDocs in CRP for US Epicor and Genesco
CNV_050 BOX DAILY Perform the Credit Limit Check on the Sales orders in CRP for US
customers
CNV_1000 BOX DAILY/MULTI Create and Process the Sales Orders in CRP for both CTC pick-up
and non pick-up at origin models
CNV_1016 BOX DAILY/MULTI Get and Process the Sales Orders CSV files from Order Capture
tool for all regions
CNV_1016_SUB01 SUBBOX Process the Sales order data Order Capture tool in fusion for all regions
CNV_102 BOX DAILY Process and Send the Inventory On-hand, On-order data from CRP to
Epicor via fusion for US
CNV_1020 BOX DAILY Extract Customer, Material Master data and Sales Order Allocation status
from CBP for Converse Retail
CNV_128 BOX DAILY Perform the Credit Limit Check on the Sales orders in CRP for EMEA
customers
cnv00140_uscrp-co0140 Process the Sales Orders iDocs in CRP for US Epicor
cnv00141_uscrp-co0141 Process the Sales Orders iDocs in CRP for US Genesco
CNV_514 BOX DAILY/MULTI Create, Send the Outbound Purchase orders iDocs from CRP to
Fusion for all the downstream systems
CNV_515 BOX DAILY/MULTI Process and Send the Purchase Orders Outbound data from Fusion
to EDI for all regions
CNV_516 BOX DAILY/MULTI Process and Send the Purchase Orders Outbound data from
Fusion for Paxar and Valmark

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CLIENT PROPRIETARY AND CONFIDENTIAL
 AID _OTC_Sales Order Processing 2

7. Known Issues and Suggestions

S. No. Description Root Cause Action Taken/Needed Time Frequency

Spent
1

8. Escalation Procedure
Information not Available as of Now
S. No. Escalation Contact Role Mail Contact Threshold
Period

9. References

\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\SAP OTC-08 Sales Order Processing

Current State BPD.docx
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\BPD.OTC.08. Sales Order Processing.docx
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\CR-OTC-08-Sales Order Processing.docx
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\FD.EXT.OTC.203 - Sales Order Additional
Fields.docm
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\FD.EXT.OTC.200 – Sales Order Contract
Call off.docm
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\FD.EXT.OTC.525-Contract Reference Copy
Routines.docm
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\SAP OTC-085 EDI Sales Order
Processing.pptx
\\converse\DavWWWRoot\sites\sap\otc\Shared Documents\FD.EXT.OTC.521 – EDI EDPAR External
Partner Setup.docm

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 AID _OTC_Sales Order Processing 2

10. Contacts
Name of Business / System/support Mail Id
Person
Consulting / Department

11. FAQs

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CLIENT PROPRIETARY AND CONFIDENTIAL