Types of Communication

1. On the basis of expression / Method / Media

i. Verbal Communication

Verbal communication is a communication process which uses both oral and

written to communicate like chatting with friend in internet, send SMS to
any one by mobile phone all of them are nothing but verbal communication.

Verbal Communication can be differentiate in two

a. Oral Communication:

From the name of this communication type we can understand that

which communication process use only oral method that are known as
oral communication.

b. Written Communication:

It is same above which communication process use only written

method to communicate that is known as written communication.
 ii. Non Verbal Communication

This kind of communication doesn’t use oral or written process to communicate. It

uses some symbol. Ex. When we are in road we see some arrow like go left or go
right.

Non Verbal Communication has six kinds

a. Visual Communication:

Which communication process use photography, graphics design, illustration, fine

art, multimedia etc to communicate that is known as visual communication.

b. Audio Method Communication:

A communication which uses audio method to communicate that is commonly

known as audio method communication.

c. Audio Visual Communication

This kind of communication uses both audio and picture to communicate. It can be
used with oral and written communication. It is mainly used in television
advertisement.

d. Gesture Communication:

In our day to day life we make various gestures to communicate and that kind of
communication is known as gesture communication.

e. Passive communication:

This kind of communication is most likely gesture communication difference is

gesture is made to communicate properly but passive communication is done for
avoiding some communication.

f. Communication through action:

Which kind of communication precedes its communication process through action

that is known as communication through action.

2. On the basis of flow of Information

i. Horizontal Communication
 Horizontal communication is the process of exchanging information between
peers at any organization level usually to co-ordinate activates.

ii. Vertical Communication:

When a communication made between superior to subordinate or subordinate to

superior is known as vertical communication.

Vertical communication can be divided into two

a. Upward Communication

A communication which is done between subordinate to superiors and that is

known as upward communication.

b. Downward Communication

This is just opposite of upward communication. Communication made between

superior to subordinate.

iii. Crosswise Communication:

Crosswise communication doesn’t follow something like upward or downward

communication in this communication process any person of any position can
communicate with other person of any position.

3. On the basis of Organizational Relationship

i. Formal Communication

Formal communication may be a verbal or written presentation which

maintains some certain rules and regulation.

ii. Informal Communication

Informal communication is one kind of causal communication which
does not need to follow any rules and regulation.