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Instructions for the This is a project-based assessment and will be assessing the
trainer and assessor student on their knowledge and performance of the unit.
Assessment feedback
About this marking All tasks and activities must responded to correctly in order to
Rules of Evidence:
o Validity – does the answer address the assessment
question and does the evidence reflect the four
dimensions of competency?
o Sufficiency – is the answer sufficient in terms of length
and depth?
o Currency – has the work been done so recently as to
be current?
o Authenticity – is this work the student’s own authentic
work?
Principles of Assessment:
o Fairness – individual student’s needs are considered in
the assessment process
o Flexibility – assessment is flexible to the individual
student
o Validity – any assessment decision is justified, based on
the evidence of performance of the student
o Reliability – evidence presented for assessment is
consistently interpreted and assessment results are
comparable irrespective of the assessor conducting the
assessment
Dimensions of Competency
o Task skills
o Task Management Skills
o Contingency Planning Skills
o Job Role Environment Skills
Other documentation
Software
You will also need to read the following ROI enterprise policy:
Preparation
ROI ICT Network Architecture Design Report
Throughout this assessment you will be preparing the ROI ICT Network Architecture Report
aimed at ROI senior managers.
To present your information you should use the ROI report template
(ROI_Report_template.docx) and include the following common report elements:
a. Title page
b. Table of contents
c. Version numbering
d. Approval section
e. Page numbers
Where appropriate you may use point form in this report as long as an introductory
sentence is included. You may also use tables when appropriate.
Task 1.1
Carefully read the information provided in the scenario Red Opal Innovations – Melbourne
branch office as listed previously.
Based on this scenario, and the supplied enterprise policy and documentation, determine
the business specifications and requirements for the proposed ROI ICT Network Architecture
Design.
Document these business requirements and specifications in your ROI ICT Network
Architecture Report under Business Requirements and Specifications using suitable sub-
headings.
Note: You will need to revise these requirements after you have completed later tasks.
Before attempting this task, you must have already completed all previous tasks of this
assessment. You will need to bring a copy of your partially completed report to this session.
You now need to consult the ROI project stakeholders to find out more about their business
requirements and specifications. You will also need to clarify the project's context.
The first meeting will be with Wendy Opal, Director of ROI. She has deemed as suitable
person from which to obtain the required information.
You can assume that Wendy is not a technical person. She will be able to provide more
business-related information.
It is important that you keep notes during these interviews as you will need this information
to complete tasks later in this assessment.
In this meeting your assessor will organise for a suitable person, such as another teacher,
student or industry representative, to play the role of Wendy Opal, Director of ROI.
Should include –
o network specifications
Eye contact
Note taking
Non-verbal responses
Verbal clarification (sounds)
Asking for clarification
Responding with relevant
Used open questions to elicit
information from client Used
closed questions to confirm client
understanding and authorisation
Able to initiate conversations to
source information relevant to
the task or need
Before attempting this task, you must have already completed all previous tasks of this
assessment. You will need to bring a copy of your partially completed report to this session.
You now need to consult the ROI project stakeholders to find out more about their business
requirements and specifications. You will also need to clarify the project's context.
The second meeting will be with Terrence Stewart, ROI Network Manager and IT Support.
He has deemed as a suitable person from which to obtain the required information.
Terrence has a very high level of IT technical knowledge and is very familiar with the
network. In fact, he will expect you to be able to talk in highly technical terms. She will be
able to provide more technical related information.
It is important that you keep notes during these interviews as you will need this information
to complete tasks later in this assessment.
In this meeting your assessor will organise for a suitable person, such as another teacher,
student or industry representative, to play the role of the Terrence Stewart, ROI Network
Manager.
Should include –
o network specifications
Eye contact
Note taking
Non-verbal responses
Verbal clarification (sounds)
Asking for clarification
Responding with relevant
Used open questions to elicit
information from client Used
closed questions to confirm client
understanding and authorisation
Able to initiate conversations to
source information relevant to
the task or need
Task 1.3
Using the information, you sourced in the role play (1.2) complete the following for the
proposed ROI ICT Network Architecture Design:
Document this in your ROI ICT Network Architecture Report, under Business Requirements
and Specifications; Network Specification and Project Context, respectively, and using
suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
Task 2.1
Document this in your ROI ICT Network Architecture Report, under Technical
Requirements.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
ROI_Report_Template_MG
5 Technical Requirements
The Template contains the configuration of a Cisco 3560 switch, Cisco 1941 router, and a
WAN switch which students should be required to submit.
Task 2.2
Conduct online research into suitable software for the proposed ROI ICT Network
Architecture Design. This needs to include operating systems and applications. Ensure that
you include costing, supplier and licensing information.
Based on your research select software solutions to suit the business platform. Justify your
choice according to the business and technical requirements.
Document this in your ROI ICT Network Architecture Report, under Software Solutions.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
ROI_Report_Template_MG
3.4 Costing
Using a network site design drawing tool develop the preliminary physical network diagrams
for the proposed ROI ICT Network Architecture Design. This is to be used as a preface to the
architecture blueprint. You need to include the minimum specifications for the network
elements to show how the technology will be adapted to meet the technical solution.
You need to produce separate diagrams for the ROI main office, Melbourne office and the
overall integrated ROI ICT network architecture.
Document this in your ROI ICT Network Architecture Report, under Preliminary Physical
Network Diagrams.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
ROI_Report_Template_MG
This diagram includes the Melbourne office, HQ office and overall integrated ROI ICT
network architecture.
Task 2.4
Analyse and then document the possible impact of the proposed ROI ICT Network
Architecture Design on the business requirements. This needs to identify any business
requirements that may be compromised in order to meet the overall project objectives.
Document this in your ROI ICT Network Architecture Report, under Possible Impacts.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
ROI_Report_Template_MG
Task 3.1
Based on the information, you have already sourced for the project, predict forecast traffic
demands for the proposed ROI ICT Network Architecture Design. These predictions need to
consider current and future demand requirements throughout the day, week and business
year. List any assumptions that you make, such as expected staff numbers or business
growth, in predicting these expected demands.
Identify any possible impacts of these predicted forecast traffic demands on the proposed
ROI ICT Network Architecture Design.
Document this in your ROI ICT Network Architecture Report, under Forecast Traffic
Demands using suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
Students should refer to the existing information they have already sourced.
Students should make predictions on forecast traffic demands based on their proposed ROI
ICT Network Architecture design.
Predictions should consider varying requirements throughout the day, week and the year.
Students should also make sure they explain any assumptions they make for their
predictions.
Task 3.2
Using the performance parameters, included in the business requirements and the proposed
network design, design benchmarks for the proposed ROI ICT Network Architecture. Ensure
that these benchmarks balance the cost, security and performance goals for the network.
Document this in your ROI ICT Network Architecture Report, under Benchmarks using
suitable sub-headings.
Students should report on the benchmarks they have designed for their proposed ROI
Network Architecture.
o Cost ( Cost of equipment, cost of running a network, power costs, cost per user )
o Security ( VPN, Cloud security, ACLs, Firewalls)
o Performance Goals ( Throughput required, Bandwidth, Speed, Type of traffic,
QoS/Prioritisation)
All of the above should be included in ROI ICT Network Architecture Report, under
Benchmarks using suitable sub-headings.
Task 3.3
Based on the information, you have already sourced for the project, including the business
specifications and the proposed ROI ICT Network Architecture Design, review and evaluate
the network design’s likely performance profile.
You will need to make recommendations about possible changes to the proposed ROI ICT
Network Architecture Design if the likely performance profile does not meet the business
specifications.
You may use any tools you wish to perform this review including Network simulation
software.
Document this in your ROI ICT Network Architecture Report, under Performance Profile
using suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
Students should refer to their review and evaluation of their network design’s likely
Performance profile.
Students should recommend appropriate changes to the proposed ROI ICT Network
Architecture design network to ensure the performance profile will meet all essential
business specifications.
Students may use network simulation tools software e.g. Packet Tracer
Task 3.4
Using the information, you have already sourced for the project, including the business
requirements, specifications and the proposed ROI ICT Network Architecture Design, do the
following to predict the costs of the project:
a. Conduct online research into suitable hardware and network components, from a
range of suppliers, to meet the business requirements and technical specifications of
the proposed ROI ICT Network Architecture Design. Ensure that you include costing
and supplier information.
b. Tabulate the costing information for software using your results from Task 2.2
c. Predict the overall costs for the entire ROI ICT Network Architecture Design
e. Document this in your ROI ICT Network Architecture Report, under Predicted
Costings using suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
Student should research suitable hardware and network components from a range of
suppliers and vendors.
For example:
https://www.arnnet.com.au/distributor_directory/vendor/2141855787/cisco
https://hardware4less.net.au/shop/cisco-australia/
https://www.equipnetworks.com.au/
https://www.compuworld.com.au/products/brand_category/320
https://www.4cabling.com.au/
https://au.element14.com/c/cable-wire-cable-assemblies/networking-cable
https://www.selby.com.au/cables/computer-cables/networking.html
……
Student should predict an overall all-inclusive costing for entire ROI ICT Network
Architecture design.
Student should confirm and check this overall cost is within budget limits as per the budget
specified in ROI_Scenario_Melbourne_Branch.pdf
All of the above should be included in ROI ICT Network Architecture Report, under
Predicted costings using suitable sub-headings.
Task 4.1
Scenario
Terrence Stewart, ROI Network Manager, has reviewed a draft of your ROI ICT Network
Architecture Design. After further consultation with senior management he has indicated
that the Human Resources will no longer have a VPN. Only the ICT department will have a
VPN. As a result of this change in requirements the network design will need to be
amended.
He has also indicated that there may be some changes required to the network design as a
result of the benchmarking already done.
a. Review your current network design against the benchmarks, determined in Part 3 of
this assessment, and the business requirements. You need to confirm that your
proposed network design meets the required benchmarks.
Document this in your ROI ICT Network Architecture Report, under Benchmark
Review using suitable sub-headings.
b. You then need to analyse and adjust your network design, taking into consideration
any changes required due to the benchmarking task and the feedback from the
client. This must be done in order to offer an optimal solution.
Document this in your ROI ICT Network Architecture Report, under Revised Physical
Network Design using suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
Student should show they have necessary changes in network design so that HR department
no longer has access to VPN.
Network design should include ICT department still has access to VPN.
Beside this general need, he would also like you to assess the specific requirements for IT
support personnel as they will be managing the new network.
Determine the on-going support and initial training requirements associated with the new
ROI ICT Network Architecture. You will need identify the requirements for the following
groupings of staff:
Main office
Melbourne office
IT Support
You only need to identify what are the requirements. You do not need to determine how the
support and training will be provided.
Document this in your ROI ICT Network Architecture Report, under Training and Support
Requirements using suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
Student should determine training and support requirements for each location, Main Office
and Melbourne offices.
Main and Melbourne offices will require initial training for all general staff to cover changes
in network design.
IT Support section will need in-depth technical training so they can specifically support
changes that are being proposed (made)
Ongoing support should also be documented separately and that should list how:
o ICT Support team will provide help desk support to general office staff if they have
any queries and issues with new network.
Task 4.3
Scenario
In your ICT Network Architecture report you have identified several new technologies which
need to be acquired. This includes hardware, software and networking elements.
Terrence Stewart, ROI Network Manager, has asked that you source information from
possible vendors of the new technology products to see what options are available. The
information sourced from vendors needs to include relevant technical specifications and
pricing. He would like to see at least two options for each required new technology. He
would prefer to only deal with a few vendors so try to stick to just a few quality brands.
To fix pricing and for transparency reasons, Terrence would like you to arrange for quotes
for the new technology from the vendors. He also wants to be kept informed of any
correspondence you have with vendors.
a. For each identified new technology, conduct online research to determine suitable
vendors and source relevant technical specifications and pricing.
Tabulate your results and include this in your ROI ICT Network Architecture Report,
under Technical Specifications and Pricing, using suitable sub-headings.
Make sure you include all your research information sources listed underneath as
References using the APA referencing style.
b. Prepare the body of an email, to send to a vendor, to request a quotation for one (1) new
technology in the quantity needed. You may choose the vendor and the new technology.
In this email you need to:
Indicate who you are sending this email to and who you are copying in on the email
Ensure that you write your email in a business-like manner that would be appropriate
when communicating with vendors
You then need to send this Request for quotation email. You do not need to send this
email to the vendor. When you send this email, you will only be able to send it to the email
Student should tabulate all of their results in their ROI ICT Network Architecture Report,
under Technical Specifications and Pricing, using suitable sub-headings.
Student should identify new technology including hardware, software, and networking
elements that fit and will complement the overall network design.
Student needs to source relevant technical specifications and pricing from identified vendors
(ideally quality brands such as Cisco, Microsoft, etc.)
Indicative email should be prepared requesting quotation . Email should include all bullet points
listed in Part B.
Task 4.4
You must complete the ROI ICT Network Architecture Report and ensure you document all
of the following information:
2. Network Specification
3. Project Context
4. Technical Requirements
5. Software Solutions
7. Possible Impacts
9. Benchmarks
Assessor should check that all the following information is included in the ROI ICT
Network Architecture Report:
1. Business Requirements and Specifications
2. Network Specification
3. Project Context
4. Technical Requirements
5. Software Solutions
7. Possible Impacts
9. Benchmarks
Under the respective headings sufficient information has been included as per the
specific previous tasks above.
Task 4.5
Scenario – Final approval and signoff
Your finalised business solution now needs to be presented to the appropriate person for
signoff. In this case the appropriate person is Terrence Stewart, ROI Network Manager and
IT Support. Wendy Opal, Director of ROI, will also need to be informed.
Prepare the body of an email to send to the appropriate person for final report approval. In
this email you need to:
Request approval and sign-off for your ROI ICT Network Architecture Report
Include information for replying to the email to ensure that you get signoff
Ensure that you write your email in a business-like manner that would be appropriate
when communicating with ROI management
You then need to send this Final approval and signoff email. When you send this email, you
will only be able to send it to the email address provided by your assessor. If your email
includes all the necessary information, your assessor will respond with final approval and
signoff.
Student should draft and send an email including all of the following:
• Indicate who they are sending this email to and who they are copying in on the email
• Request approval and sign-off for your ROI ICT Network Architecture Report
• Include information for replying to the email to ensure that they get signoff
• Ensure that they write their email in a business-like manner that would be
appropriate when communicating with ROI management
Assessor must respond to the student email with final approval and sign off if all necessary
information is included.
If student does not include all necessary information the assessor can respond requesting
further information until all is received.