Project Assessment 1

Criteria
Unit code, name and release number
ICTICT517 - Match ICT needs with the strategic direction of the organisation (1)

Qualification/Course code, name and release number

ICT50418 - Diploma of Information Technology Networking (1)

ICT50118 - Diploma of Information Technology (1)

Student details
Student number

Student name

Assessment Declaration
 This assessment is my original work and no part of it has been copied from any other
source except where due acknowledgement is made.

 No part of this assessment has been written for me by any other person except
where such collaboration has been authorised by the assessor concerned.

 I understand that plagiarism is the presentation of the work, idea or creation of

another person as though it is your own. Plagiarism occurs when the origin of the
material used is not appropriately cited. No part of this assessment is plagiarised.

Student signature and Date

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 Version: 20191028
Date created: 14/09/2019
Date modified: 22/02/2022

For queries, please contact:

SkillsPoint Technology and Business Services
Location Ultimo

© 2019 TAFE NSW, Sydney

RTO Provider Number 90003 | CRICOS Provider Code: 00591E
This assessment can be found in the: Learning Bank
The contents in this document is copyright © TAFE NSW 2019, and should not be reproduced without the
permission of the TAFE NSW. Information contained in this document is correct at time of printing: 22 February
2022. For current information please refer to our website or your teacher as appropriate.

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 Assessment instructions
Table 1 Assessment instructions

Assessment details Instructions

Assessment overview The objective of this assessment is to assess your knowledge and
performance to review and interpret the current strategic plan of an
organisation, determine any existing gaps and effect proposed changes
to address the gaps.

Assessment Event 1 of 3
number

Instructions for this This is a project-based assessment and will be assessing you on your
assessment knowledge and performance of the unit.

This assessment is in four parts:

1. Prepare report skeleton

2. Evaluate current strategic plan

3. Identify gaps in strategic plan

4. Impact statement

5. Gain progress approval.

This assessment is supported by the following:

 Observation Checklist

 Assessment Feedback.

Submission instructions On completion of this assessment, you are required to submit your
work to your assessor for marking (as instructed by your assessor).

You are required to submit the following items:

1. Tough Trailers Strategic Plan Analysis Report Part 1 Your

Name.docx
where Your Name is your full name

2. This updated assessment item.

Ensure you have typed your name in the footer of this assessment.

It is important that you keep a copy of all electronic and hardcopy

assessments submitted to TAFE and complete the assessment

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 Assessment details Instructions

declaration when submitting the assessment.

What do I need to do to To achieve a satisfactory result for this assessment, all questions must
achieve a satisfactory be answered correctly and all items in the Assessment and Observation
result? Checklists must be marked Satisfactory.

What do I need to USB Drive or other storage method to save work to, with at least 1Gb of
provide? free storage.

What the assessor will  Scenario documents:

provide?
o Red Opal Innovations Scenario (ROI_Scenario.pdf)

o Red Opal Innovations Organisation Chart

(ROI_Org_chart.pdf)

o Tough Trailers Scenario (Tough Trailers Scenario.pdf)

o Strategic Plan – Tough Trailers (Tough Trailers Strategic

Plan.pdf)

o Existing ICT Resources – Tough Trailers (Existing ICT

Resources.pdf)

o ICT Expense Summary – Tough Trailers (ICT Expense

Summary.pdf)

o ROI Report Template (ROI Report Template.docx)

Due date and time Indicative time to complete assessment: 3 hours

allowed
Parts 1-4 of this assessment (report) is completed outside of classroom.

Part 5 (roleplay) is completed in class.

Assessment feedback, Appeals are addressed in accordance with Every Students Guide to
review or appeals Assessment.

Specific task instructions

The instructions and the criteria in the tasks and activities below will be used by the assessor
to determine if you have satisfactorily completed this assessment event. Use these
instructions as a guide to ensure you demonstrate the required knowledge.

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 Background Scenario
The following scenario information on Red Opal Innovations (ROI) and Tough Trailers relate
to this assessment.

Red Opal Innovations(ROI)

To gain a background knowledge of Red Opal Innovations (ROI) please read Red Opal
Innovations scenario (ROI_Scenario.pdf). As you are new to Red Opal Innovations, you
should also look at the ROI organisation chart (ROI_Org_chart.pdf) so you know who to liaise
with on this project.

Tough Trailers strategic plan

You have been recently appointed as a Project Manager in the Development Team with ROI.
The Head of the ROI Development Team, Terrence Stewart, has asked you to start working in
collaboration with Tough Trailers to define the problems with their strategic plan and
present viable solutions. While you have access to various business documents, your
primary role is to consider the existing ICT infrastructure and its inadequacies to meet
current business requirements of Tough Trailers including the impact of these inadequacies.

Please note the ROI Development Team is also working on another project with Tough
Trailers that relates to website development for the client. At this stage you are not part of
the website development project team. However, you have been advised to ensure that any
probable impact of website development on the business is included in your work.

You need to review the all the following documents relating to Tough Trailers:

 Tough Trailers Scenario (Tough Trailers Scenario.pdf)

 Strategic Plan – Tough Trailers (Tough Trailers Strategic Plan.pdf)

 Existing ICT Resources – Tough Trailers (Existing ICT Resources.pdf)

 ICT Expense Summary – Tough Trailers (ICT Expense Summary.pdf).

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 Part 1: Prepare report skeleton
For this assessment you are required to produce a formal report called Tough Trailers
Strategic Plan Analysis Report. This report is to be structured as follows:

1. Cover Page

2. Version Control Information

3. Document Sign-off

4. Table of Contents

5. Introduction

6. Report body

6.1. Background information

6.2. Current Strategic Plan

6.3. Current Business Requirements

6.4. Current ICT Systems

6.5. Appraisal of current gap analysis techniques

6.6. SWOT Analysis

6.7. Business weaknesses or inadequacies

6.8. Impact on Tough Trailers business

7. Conclusion

Prepare your report skeleton using the supplied ROI Report Template (ROI Report
Template.dotx). Make sure your report is structured as above.

Details of the contents of the Report body will be included in Parts 2, 3, and 4 of this
assessment.

Save your document as Tough Trailers Strategic Plan Analysis Report Part 1 Your
Name.docx where Your Name is your full name.

Hint: To enhance readability of this report you are encouraged to:

 Make sure that you use correct spelling, grammar, relevant terminology and plain
English
 Include your own headings and sub-heading as needed.
 Adopt a point-wise approach to presenting your information where appropriate.
Make sure you include an introductory statement before any set of points

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 Part 2: Evaluate current strategic plan
You will be required to carry out the following five steps to complete this part of the
assessment.

Step 2.1 – Background information

Thoroughly review the document Tough Trailers Scenario.

Using this information write a summary of the background of Tough Trailers under the
heading Background information in your report. Make sure you include information about
the company, their customers, their current problems and their future strategies.
(Approximately 500 words)

Step 2.2 - Current Strategic Plan

Thoroughly review the document Strategic Plan – Tough Trailers. Make sure you review
each of the seven stages of the strategic plan and the Action Plans Table.

Using this information write a summary of the current strategic plan for Tough Trailers under
the heading Current Strategic Plan in your report. (Approximately 500 words)

Step 2.3 – Research task - Understanding current business

requirements
This step requires you to complete online research and is not based on the supplied
scenario. Include links to any websites that you use.

Briefly describe the importance of understanding the current business requirements and
why it is important to understand ICT’s role in the current business requirements.
Hint: to get what you want, you need to accurately define it – and a good business requirements analysis helps
you achieve this objective.

Use the following table for your answer. (Approximately 300 words)

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 Step 2.4 – Current Business Requirements
Using the information obtained from Steps 1 and 2, write a summary of the current business
requirements for Tough Trailers under the heading Current Business Requirements in your
report.

You will be required to:

 Identify Key Stakeholders (business stakeholders as well as the project stakeholders).

In this case stakeholders are not individuals but major groups that are internal and
external to the business e.g. Manufacturing, Customers, ROI etc.

 Categorise stakeholders as Internal or External

 Capture stakeholder requirements (each stakeholder may have a different set of

requirements)

 Interpret and record requirements

The following Table 2 Business Requirements template provides you with a template for you
to use to complete the current business requirements for the Tough Trailers Scenario. Make
sure you include this in your report.

Tips for completing the Business Requirements

In determining Tough Trailer’s business requirements:

 Use the provided example to guide you in determining requirements of each identified
stakeholder

 Use the Tough Trailers Organisation chart to provide a good starting point for stakeholder
identification and their respective requirements analysis

 The customers are a major stakeholder in Tough Trailers business. Make sure you analyse
their requirements

 Consider ROI as a stakeholder.

Table 2 Business Requirements template

Current business requirements – Tough Trailers

Key Category Requirements Interpretation

Stakeholders

Manufacturing Internal  Production capacity  With the website

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 Current business requirements – Tough Trailers

Key Category Requirements Interpretation

Stakeholders

 In-line 3D printing facility development, sales boost is

 Training and development
 New technologies
 Improved communication
with sales staff for faster
quote procedures
 Modular components
development
expected.
 Current production capacity is
just enough – how will the
increased sales be translated
into actual manufacturing
with no delays.
 In-line 3D printing facility can
significantly reduce design
prototype development time.
 Moving into modular
components development
can reduce quote times for
sales staff and they can
themselves demonstrate
various design options using
the integrated manufacturing
– sales section of the website.
 Employees need training and
competence to new
technologies and capacity
building

 

 

 

 

 

 

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 Step 2.5 – Current ICT Systems
Thoroughly review the document Existing ICT Resources – Tough Trailers.

Using this information, and the information in the Tough Trailers Scenario, write a summary
of the current Tough trailer’s ICT systems and business practices under the heading Current
ICT Systems in your report. (Approximately 150 words)

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 Part 3: Identify gaps and improvement opportunities
You will be required to carry out the following three steps to complete this part of the
assessment.

Step 3.1 – SWOT Analysis

Refer back to the document Strategic Plan – Tough Trailers.

Tough Trailers have carried out their own SWOT analysis, but it is not as detailed as it should
be. Your SWOT Analysis however, should focus on ICT requirements and consider internal
and external factors for all four components of SWOT. You will need to consider
stakeholders, their requirements and the business requirements.

Complete the SWOT Analysis, using Table 3 SWOT Analysis template below, and include this
in your report under the heading SWOT Analysis. (Approximately 200 words)

Table 3 SWOT Analysis template

SWOT Analysis – Tough Trailers

SWOT Component Internal External

Strengths  

Weaknesses  Lack of training  Substandard information

brochures (for customers)

Opportunities  

Threats  

Step 3.2 – Business weaknesses or inadequacies

Using the information completed in Step 2, list and briefly summarise the business
weaknesses or inadequacies, both internal and external, relating to ICT. This summary will
identify the existing gaps in the current business (weaknesses) and what it should be
(improvement opportunities).

Include this information under the heading Business weaknesses or inadequacies in your
report. (Approximately 250 words)

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 Part 4: Impact statement
Step 4.1 – Impact on Tough Trailers business
To complete this part of the assessment, you will be required to refer back to the business
weaknesses or inadequacies, completed in Part 3 Step 3.3 above.

For each weakness that you have identified above, describe the impact on Tough Trailers
business.

Include this information under the heading Impact on Tough Trailers business in your
report. (Approximately 500 words)

For example:

 Poor coordination: Current systems do not allow in time responses by the Estimator
to a potential customer. This can result in probable loss of business to competitors.

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 Part 5: Gain progress approval
This part of the assessment will be completed in class as a role play. Your Assessor will guide
you through the role play process. Please refer to following Observation checklist 1 to help
prepare yourself for this task.

Before attempting this task, you must have already completed Parts 1 to 4 of this
assessment item. You will need to bring a copy of your partially completed report to this
“meeting”.

Step 5.1 – Meeting with ROI Management

Before you can progress in your work you need to meet with your manager, the Head of the
ROI Development Team, Terrence Stewart. The goal of this meeting is to gain approval for
your work to date.

Terrence is already familiar with the background of the Tough Trailers situation, has read
your report and wishes to meet with you to clarify some details before giving approval to
progress to the next stage.

The agenda items for this informal meeting are as follows:

1. Review of work to date

2. Directions forward

In this meeting your assessor will organise for a suitable person, such as another teacher,
student or industry representative, to play the role of your manager, the Head of the ROI
Development Team, Terrence Stewart.

This role play will take approximately 10 to 15 minutes.

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 Observation Checklist
The Observation Checklist will be used by your assessor to mark your performance in the role play
scenario in Part 5 (Step 5.1) of this assessment. Use this checklist to understand what skills you need
to demonstrate in the role play. The Checklist lists the assessment criteria used to determine
whether you have successfully completed this assessment event. All the criteria must be met. Your
demonstration will be used as part of the overall evidence requirements of the unit. The assessor
may ask questions while the demonstration is taking place or if appropriate directly after the activity
has been completed.

Table 4 Observation Checklist 1

TASK/ Instructions S U/S Assessor Comments

STEP #

Part 5 Effectively describes work Date of Observation:

Step 5.1 to date
Assessors are to record their observations
in sufficient detail to demonstrate their
judgement of the student’s performance
against the criteria.

Q1 Enter Question to Support

Observation.

Comments/responses

Q2 Enter Question to Support

Observation.

Comments/responses

Effectively determines next Date of Observation:

step in process to move
Assessors are to record their observations
forward
in sufficient detail to demonstrate their
judgement of the student’s performance
against the criteria.

Q1 Enter Question to Support

Observation.

Comments/responses

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 TASK/ Instructions S U/S Assessor Comments
STEP #

Q2 Enter Question to Support

Observation.

Comments/responses

Effectively undertakes role Date of Observation:

play despite noise and
Assessors are to record their observations
distractions
in sufficient detail to demonstrate their
judgement of the student’s performance
against the criteria.

Q1 Enter Question to Support

Observation.

Comments/responses

Q2 Enter Question to Support

Observation.

Comments/responses

Uses plain English and Q1 Enter Question to Support

systems-related or relevant Observation.
terminology, as necessary
Comments/responses

Q2 Enter Question to Support

Observation.

Comments/responses

Uses effective listening and Q1 Enter Question to Support

questioning techniques to Observation.
elicit and clarify

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 TASK/ Instructions S U/S Assessor Comments
STEP #

information Comments/responses

Q2 Enter Question to Support

Observation.

Comments/responses

Determines objectives, Q1 Enter Question to Support

articulate ideas and Observation.
requirements, and develop
Comments/responses
plans

Q2 Enter Question to Support

Observation.

Comments/responses

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 Assessment Feedback
NOTE: This section must have the assessor signature and student signature to complete the feedback.

Assessment outcome
☐ Satisfactory

☐ Unsatisfactory

Assessor Feedback
☐ Was the assessment event successfully completed?

☐ If no, was the resubmission/re-assessment successfully completed?

☐ Was reasonable adjustment in place for this assessment event?

If yes, ensure it is detailed on the assessment document.

Comments:

Assessor name, signature and date:

Student acknowledgement of assessment outcome

Would you like to make any comments about this assessment?

Student name, signature and date

NOTE: Make sure you have written your name at the bottom of each page of your
submission before attaching the cover sheet and submitting to your assessor for marking.

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