Ictict509 Ae Pro 1of2

Project assessment
Criteria
Unit code, name and release number
ICTICT509 - Gather data to identify business requirements (1)
Qualification/Course code, name and release number

ICT50418 - Diploma of Information Technology Networking (1)
Student details
Student number
Student name
Assessment declaration
 This assessment is my original work and no part of it has been copied from any other
source except where due acknowledgement is made.
 No part of this assessment has been written for me by any other person except
where such collaboration has been authorised by the assessor concerned.
 I understand that plagiarism is the presentation of the work, idea or creation of

another person as though it is your own. Plagiarism occurs when the origin of the
material used is not appropriately cited. No part of this assessment is plagiarised.
Student signature and Date
Document title: ICTICT509_AE_Pro_1of2 Page 1 of 30

Resource ID: TBS_19_004_ICTICT509_AE_Pro_1of2
STUDENT NAME:
Version: 20191129
Date created: 14/10/2019
Date modified: 22/02/2022
For queries, please contact:

SkillsPoint Technology and Business Services
Location Building B, Level G, Corner Harris Street and Mary Ann Street, Ultimo NSW 2007
© 2019 TAFE NSW, Sydney

RTO Provider Number 90003 | CRICOS Provider Code: 00591E
This assessment can be found in the: Learning Bank
The contents in this document is copyright © TAFE NSW 2019, and should not be reproduced without the
permission of the TAFE NSW. Information contained in this document is correct at time of printing: 22 February
2022. For current information please refer to our website or your teacher as appropriate.

STUDENT NAME:
Assessment instructions
Table 1 Assessment instructions
Assessment details Instructions
Assessment overview The objective of this assessment is to assess your knowledge as would
be required to:
 Identify key information sources
 Gather data
 Prepare data analysis for review
Assessment Event 1 of 2
number
Instructions for this This is a project based assessment and will be assessing you on your
assessment knowledge and performance of the unit.
This assessment is in 3 parts:
1. Identify and review key information resources
2. Gather data
3. Prepare data analysis for review
This assessment is supported by the following:
 Observation Checklists 1 and 2
 Assessment Checklist
 Assessment feedback
Submission On completion of this assessment, you are required to submit your

instructions work to your assessor for marking (as instructed by your assessor).
You are required to submit the following files:
1. This updated assessment item
2. ROI_Data_Analysis_Report_YourName.docx
where YourName is your full name.
Ensure you have written your name at the bottom of each page of this
assessment.
It is important that you keep a copy of all electronic and hardcopy

assessments submitted to TAFE and complete the assessment

STUDENT NAME:
declaration when submitting the assessment.
What do I need to do To achieve a satisfactory result for this assessment all questions must
to achieve a be answered correctly.
satisfactory result?
What do I need to USB with at least 1GB of storage

provide?
What the assessor  Access to PCs with the following:

will provide? o Word processing software
o Internet access
 Red Opal Innovations Scenario – ROI_Scenario.pdf
 Red Opal Innovations Scenario – Additional Information –

ROI_Scenario_add_info_1.pdf.
 Red Opal Innovations scenario – Additional Information –

ROI_Scenario_add_info_2.pdf
 Red Opal Innovations document library –
Available from Learning Bank via this link

https://share.tafensw.edu.au/share/items/73f2bb48-c457-
4fe9-96cf-618ee5f5f2bc/0
Log in to the Learning Bank with your TAFE student Username
and Password
 ROI Data Analysis Report Template - ROI Data Analysis Report

Template.dotx
 ROI style guide - ROI_Style_guide.pdf
 ROI email template – ROI_Email_template.docx
Due date and time Estimated Time: 5 hours

allowed
Supervision The following parts of this assessment must be completed in the

classroom with the assessor present:
 Part 2, Step 2.2 – Interview – Role Play

 Part 2, Step 2.3 – Meeting – Role Play

STUDENT NAME:
 Part 3, Step 3.1 – Submit for review
The remaining assessment tasks may be completed outside of the

classroom however regular contact with the assessor is recommended.
The student may access their referenced text, learning notes and other
resources.
Assessment In accordance with the TAFE NSW policy Manage Assessment Appeals,
feedback, review or all students have the right to appeal an assessment decision in relation
appeals to how the assessment was conducted and the outcome of the
assessment. Appeals must be lodged within 14 working days of the
formal notification of the result of the assessment.
If you would like to request a review of your results or if you have any
concerns about your results, contact your Teacher or Head Teacher. If
they are unavailable, contact the Student Administration Officer.
Contact your Head Teacher for the assessment appeals procedures at

your college/campus.
Specific task instructions

The instructions and the criteria in the tasks and activities below will be used by the assessor
to determine if you have satisfactorily completed this assessment event. Use these
instructions as a guide to ensure you demonstrate the required knowledge.

STUDENT NAME:
Resources
The following resources are available for this assessment. Please ensure you have a
thorough understanding of these document before you start work on this assessment.
Scenario - Red Opal Innovations (ROI)

Read Red Opal Innovations Scenario – ROI_Scenario.pdf to gain an understanding of the
background of Red Opal Innovations.
Also read Red Opal Innovations scenario – Additional Information –

ROI_Scenario_add_info_1.pdf.
Project Brief – Virtualisation project

Your project brief is contained in the following document:
a) Red Opal Innovations scenario – Additional Information –

ROI_Scenario_add_info_2.pdf
Note: Red Opal Innovations scenario – Additional Information –

ROI_Scenario_add_info_3.pdf is included in the ROI document library but it is not part of
this project.
Business Documentation
There is a wide range of additional business documents available in the Red Opal
Innovations (ROI) document library. This is available from Learning Bank via this link
https://share.tafensw.edu.au/share/items/73f2bb48-c457-4fe9-96cf-618ee5f5f2bc/0
Log in to the Learning Bank with your TAFE student Username and Password.
Note: Not all documents in the ROI document library are relevant to this assessment. Part of
your assessment tasks will involve identifying relevant documents needed for the gathering
of business requirements relating to the project brief.
Organisation Standards

STUDENT NAME:
The applicable ROI organisational standards for documentation are ROI Report Template
(ROI Report Template.dotx) and ROI style guide - ROI_Style_guide.pdf.

STUDENT NAME:
Part 1: Identify and review key information resources
Step 1.1 – Document Library
There are many documents in the ROI document library. These documents need to be organised and
reviewed to determine their relevance to the project. To do this:
 Select the documents from the ROI document library which are related to the project.
Ensure you include a range of documents including any reports or business information.
 Identify the information repository for the document according to the relevant business
department. E.g. all Human Resources related documents would be under the Human
Resources information repository
 Include the document title
 Describe the purpose of the document.
Use the following table to document your answer. Add extra rows to the table as needed.
Table 2 Information repository documents
Repository Document Title Reviewed purpose
Hint: Create a folder and document structure which reflects the above organisation. This will
make it easier for you later in the assessment when reviewing the document information.

STUDENT NAME:
Step 1.2 - Stakeholders
Identify the stakeholders involved in this project. To do this:
 Identify the role and name (if available) of the stakeholder
 Identify if this is a key stakeholder by including the word “Key”
 Identify if this is an internal or external stakeholder
 Describe how this stakeholder is relevant to the project including the type of information you
expect to source from them.
Table 3 Stakeholder list
Stakeholder Internal / Key Relevance / Type of information

Role / Name External

STUDENT NAME:
Step 1.3 – Critical questions for stakeholders
Prepare a list of critical questions to ask key stakeholders. To do this:
 Identify the role and name (if available) of the stakeholder
 Identify the information gathering technique you will use to ask these questions.
Ensure you identify a range of information gathering techniques in your answer.
 List the critical questions you wish to ask. This will be a mixture of open and closed
questions. Ensure that you have at least three (3) questions for each stakeholder.
Ensure that there is at least one (1) unique question for each stakeholder
(Approx. 200 words)
Table 4 Stakeholder critical questions
Stakeholder Information Critical Questions

Role / Name Gathering
Technique

STUDENT NAME:
Part 2: Gather data
Step 2.1 – Document Review
Review and analyse each document you identified in Step 1.1. This will include a range of documents
including any reports or business information. To do this:
 List the applicable information repository
 List the document title
 Analyse the document and then describe the business information contained in this
document that is relevant to the project. Point form is sufficient.
(Approx. 200 words)
Table 5 Document review
Repository Document Title Information

STUDENT NAME:
Step 2.2 – Interview – Role play
This part of the assessment will be completed in class as a role play. Your Assessor will guide
you through the role play process. Please refer to following Observation checklist 1 to help
prepare yourself for this task.
Before attempting this task, you must have already completed Part 1 Step 1.3 of this
assessment item. You will need to bring a copy of your stakeholder critical questions to this
interview.
Scenario – Interview with ROI stakeholder

You will be conducting an interview with the ROI stakeholder Wendy Opal, Director Red Opal
Innovations. The goal of this meeting is to gather information relating to the project from the
primary stakeholder.
You have already provided Wendy with a list of questions which you wish to ask. Wendy has
reviewed these questions and is ready to provide you with answers.
Make sure that you use your prepared list of questions. Be prepared to ask additional
questions to clarify or expand on the information provided by Wendy.
Ensure that you document your information gathering results as you progress through the
interview.
In this interview your assessor will organise for a suitable person, such as another teacher,
student or industry representative, to play the role of Wendy Opal, Director Red Opal
Innovations.
This role play will take approximately 10 to 15 minutes.

STUDENT NAME:
Observation Checklist 1
The Observation Checklist will be used by your assessor to mark your performance in the role play
scenario in Part 2 Step 2.2 of this assessment. Use this checklist to understand what skills you need
to demonstrate in the role play. The Checklist lists the assessment criteria used to determine
whether you have successfully completed this assessment event. All the criteria must be met. Your
demonstration will be used as part of the overall evidence requirements of the unit. The assessor
may ask questions while the role play is taking place or if appropriate directly after the activity has
been completed.
Table 6 Observation Checklist 1
STEP # Instructions S U/S Assessor Comments
2.2.1 Articulates research and Q1 Enter Question to Support

resource requirements Observation.
clearly and directs
Comments/responses
discussions to elicit the
views and opinions of
others by using effective
Q2 Enter Question to Support
listening and open
Observation.
questioning techniques.
Comments/responses
2.2.2 Uses a range of verbal Q1 Enter Question to Support

responses and makes Observation.
comparisons that show Comments/responses
an understanding of
topics and concepts.
Observation.
Comments/responses
2.2.3 Recognises and responds Q1 Enter Question to Support

to both explicit and Observation.
implicit protocols within Comments/responses
familiar work contexts
and appreciates the

STUDENT NAME:
importance of identifying Q2 Enter Question to Support

and responding to Observation.
protocols in new Comments/responses
situations.
2.2.4 Uses a mix of intuitive Q1 Enter Question to Support

and formal processes to Observation.
identify key information Comments/responses
and issues, evaluate
alternative strategies,
anticipate consequences Q2 Enter Question to Support
and consider Observation.
implementation issues Comments/responses
2.2.5 Effectively undertakes role Q1 Enter Question to Support

play despite noise, Observation.
interruptions and
Comments/responses
distractions.

Observation.
Comments/responses

STUDENT NAME:
Step 2.3 - Confirm interview results
You need to confirm with the primary stakeholder, Wendy Opal Director Red Opal
Innovations that you understand the business critical factors relating to the current and
future directions of the organisation as it relates to the project.
To do this draft the body of an email, to Wendy summarising the information you gathered
in the interview. Point form is sufficient.
In your email you need to include a request for a reply from Wendy confirming the
information gathered is correct. Ensure that you write this email in an appropriate business
manner and use the ROI Email template.
(Approx. 150 words)

STUDENT NAME:
Step 2.4 – Meeting – Role play
This part of the assessment will be completed in class as a role play. Your Assessor will guide
you through the role play process. Please refer to following Observation checklist 2 to help
prepare yourself for this task.
Before attempting this task, you must have already completed Part 1 Step 1.3 of this
assessment item. You will need to bring a copy of your stakeholder critical questions to this
interview.
Scenario – Meeting with ROI stakeholder

You will be participating in a meeting with the ROI key project stakeholders. The goal of this
meeting is to gather information relating to the project from the stakeholders.
You have already provided the stakeholders with a list of questions which you wish to ask.
These have been received and reviewed by all the stakeholders.
Make sure that you use your prepared list of questions. Be prepared to ask additional
questions to clarify or expand on the information provided by the stakeholders.
Ensure that you document your information gathering results as you progress through the
meeting.
In this meeting your assessor will organise for suitable persons, such as another teacher,
student or industry representative, to play the role of the ROI project stakeholders.
This role play will take approximately 10 to 15 minutes.

STUDENT NAME:
Observation Checklist 2
The Observation Checklist will be used by your assessor to mark your performance in the role play
scenario in Part 2 Step 2.4 of this assessment. Use this checklist to understand what skills you need
to demonstrate in the role play. The Checklist lists the assessment criteria used to determine
whether you have successfully completed this assessment event. All the criteria must be met. Your
demonstration will be used as part of the overall evidence requirements of the unit. The assessor
may ask questions while the role play is taking place or if appropriate directly after the activity has
been completed.
Table 7 Observation Checklist 2
2.4.1 Articulates research and Q1 Enter Question to Support

resource requirements Observation.
clearly and directs
Comments/responses
discussions to elicit the
views and opinions of
others by using effective
listening and open
Observation.
questioning techniques.
Comments/responses
2.4.2 Uses a range of verbal Q1 Enter Question to Support

responses and makes Observation.
comparisons that show Comments/responses
an understanding of
topics and concepts.
Observation.
Comments/responses
2.4.3 Recognises and responds Q1 Enter Question to Support

to both explicit and Observation.
implicit protocols within Comments/responses
familiar work contexts
and appreciates the

STUDENT NAME:
importance of identifying Q2 Enter Question to Support

and responding to Observation.
protocols in new Comments/responses
situations.
2.4.4 Uses a mix of intuitive Q1 Enter Question to Support

and formal processes to Observation.
identify key information Comments/responses
and issues, evaluate
alternative strategies,
anticipate consequences Q2 Enter Question to Support
and consider Observation.
implementation issues Comments/responses
2.4.5 Effectively undertakes role Q1 Enter Question to Support

play despite noise, Observation.
interruptions and
Comments/responses
distractions.

Observation.
Comments/responses

STUDENT NAME:
Step 2.5 - Confirm meeting results
You need to confirm with the ROI key stakeholders that you understand the business critical
factors relating to the current and future directions of the organisation as it relates to the
project.
To do this draft the body of an email, to all the major stakeholder summarising the
information you gathered in the meeting. Point form is sufficient.
In your email you need to include a request for a reply from the stakeholders confirming the
information gathered is correct. Ensure that you write this email in an appropriate business
manner and use the ROI Email template.
(Approx. 150 words)

STUDENT NAME:
Step 2.6 – Current system
Using the information you have gather so far examine the system's current hardware,
software and communication functionality. To do this:
 Identify all hardware in the current system

 Identify all software in the current system
 Identify all networking (data communications) functionality in the current system
 Include a diagram of the current network.
Use the following table to document your answer. (Approx. 200 words)
Hardware
Software
Networking
Current network diagram

STUDENT NAME:
Step 2.7 – Research
Scenario
One major aspect of the project relates to using a new server to host the existing servers in a
virtual environment. Your manager, Terrence Stewart Network Manager and IT Support, has
asked you to research possible servers that would be suitable for this business requirement.
Hosting the existing servers in a virtual environment will require virtualisation software.
Terrence has also asked you to research possible virtualisation software that would be
suitable for this business requirement.
Terrence would also like to know how long it will take for the company to recoup the cost of
a $30,000 new server. It is estimated that the saving from implementing the new server will
be an average of $10,000 per year.
ROI Management would like to compare investing the $30,000 in a new server with investing
the $30,000 in a term deposit. This term deposit would be for 5 years with an interest rates
of 3% compound.

STUDENT NAME:
a) Conduct research into new current industry accepted host servers. Include two (2)
different servers in your results, describing the general features and capabilities suited to
the project. Explain how the general features and capabilities each server will meet the
business requirement.
Include your all your research information sources in the References box below using
APA referencing style. Include at least two (2) references for each chosen server.
Server 1 – Make and model 1
Server 2 – Make and model 2
References

STUDENT NAME:
b) Conduct research into a current industry accepted virtualisation software. Include two
(2) different types of virtualisation software in your results, describing the general
features and capabilities suited to the project. Explain how the general features and
capabilities of each types of virtualisation software will meet the business requirement.
Include your all your research information sources in the References box below using
APA referencing style. Include at least two (2) references for each chosen virtualisation
software.
Virtualisation Software 1 – Brand Title and Edition
Virtualisation Software 2 – Brand Title and Edition
References

STUDENT NAME:
Step 2.8 – Analyse finanical information
a) Using a financial function calculate the payback period, in years, for a new $30,000
server. This payback period is to be based on savings of $10,000 per annum.
Make sure you provide your formulae, data substitution in the formulae, along with your
final calculated result.
Explain what this payback period result means to the company.

STUDENT NAME:
b) Using a financial function calculate the future value for a 5 year term deposit of $30,000.
Assume an interest rate of 3% compounded annually.
Make sure you provide your formulae, data substitution in the formulae, along with your
final result.
Explain which would be a better investment for the company, a new server costing
$30,000 or this term deposit.

STUDENT NAME:
Part 3: Prepare data analysis for review
Step 3.1 – Data analysis report
Document the findings of your information gathering and analysis in a formal report called
ROI Data Analysis Report – Virtualisation Project.
Prepare your report using the supplied ROI organisational standards, ROI Data Analysis
Report Template (ROI Data Analysis Report Template.dotx) and ROI style guide -
ROI_Style_guide.pdf.
Details of the contents of the Report will be explained below.
Save your document as ROI_Data_Analysis_Report_YourName.docx where Your Name is

your full name.
Hint: To enhance readability of this report you are encouraged to:
 Make sure that you use correct spelling, grammar, relevant terminology and plain
English
 Include your own headings and sub-heading as needed.
 Adopt a point-wise approach to presenting your information where appropriate.
Make sure you include an introductory statement before any set of points
Report Structure
The Report is to be completed as follows:
1. Introduction
2. Project brief
Summarise the supplied project brief.
3. Background
3.1. Company background
Summarise the background of the company including its history and business domain.
3.2. Strategic directions
Summarise the components of the company’s Strategic Directions relevant to the

project.
3.3. Current ICT systems
Summarise the current ICT systems. Include a diagram of the current network.
– Use the information determined in Part 2 Step 2.6 a)

STUDENT NAME:
4. Information gathering methodology
4.1. Stakeholders
Provide a list of the stakeholders for the project.

– Use the information determined in Part 1 Step 1.2
4.2. Methodology
Summarise the methods you used to gather information. This may be done in a
tabular format. Make sure you include
 The Method Used
 List of relevant stakeholders
 The type of information obtained
 References to the results in the relevant appendix items.
5. Data Analysis
5.1. Business requirements
Analyse the group and individual responses, along with other information sources, to
determine the business requirements.
List and describe these business requirements in order of priority.
6. Conclusion
7. Bibliography
List all references used in gathering information and compiling this report. Include
both internal (company documents) and external (research) information sources. Use
APA referencing style.
8. Appendices
8.1. Documentation review results
8.2. Interview results
8.3. Meeting results
8.4. Research results
– Use the information determined in Part 2 Step 2.7 a & b

STUDENT NAME:
Assessment Checklist
The following checklist will be used by your assessor to mark your performance against the
assessment criteria of your submitted report. Use this checklist to understand what skills
and/or knowledge you need to demonstrate in your submission. All the criteria described in
the Assessment Checklist must be met. The assessor may ask questions after the task has
been submitted.
Table 8 Assessment Checklist
3.1.1 Analyse group and individual Date of Observation:

responses to clearly define Assessors are to record their
business priorities observations in sufficient
detail to demonstrate their
judgement of the student’s
performance against the
criteria.
3.1.2 Review and analyse business Date of Observation:

requirements based on business Assessors are to record their
strategy and current and future observations in sufficient
directions detail to demonstrate their
criteria.
3.1.3 Prepare data for review Date of Observation:
Assessors are to record their

observations in sufficient
criteria.
3.1.4 Document data analysis for review Date of Observation:

according to organisational Assessors are to record their
standards observations in sufficient

STUDENT NAME:

criteria.
3.1.5 Uses vocabulary, grammatical Date of Observation:

structures, terminology, diagrams, Assessors are to record their
numerical information, formatting observations in sufficient
and structure relevant to the job detail to demonstrate their
role and organisation to document judgement of the student’s
the analysis performance against the
criteria.

STUDENT NAME:
Assessment Feedback
NOTE: This section must have the assessor signature and student signature to complete the
feedback.
Assessment outcome
☐ Satisfactory
☐ Unsatisfactory
Assessor Feedback
☐ Has the Assessment Declaration on page 1 of the assessment been signed and dated by
the student?
☐ Are you assured that the evidence presented for assessment is the student’s own work?
☐ Was the assessment event successfully completed?
☐ If no, was the resubmission/re-assessment successfully completed?
☐ Was reasonable adjustment in place for this assessment event?

If yes, ensure it is detailed on the assessment document.
Comments:
Assessor name, signature and date:
Student acknowledgement of assessment outcome

Would you like to make any comments about this assessment?
Student name, signature and date
NOTE: Make sure you have written your name at the bottom of each page of your
submission before attaching the cover sheet and submitting to your assessor for marking.

STUDENT NAME:

Ictict509 Ae Pro 1of2

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Ictict509 Ae Pro 1of2

Uploaded by

Copyright:

Available Formats

Project assessment

Qualification/Course code, name and release number

 I understand that plagiarism is the presentation of the work, idea or creation of

Student signature and Date

Document title: ICTICT509_AE_Pro_1of2 Page 1 of 30

For queries, please contact:

© 2019 TAFE NSW, Sydney

Document title: ICTICT509_AE_Pro_1of2 Page 2 of 30

Assessment details Instructions

 Identify key information sources

 Prepare data analysis for review

This assessment is in 3 parts:

1. Identify and review key information resources

3. Prepare data analysis for review

This assessment is supported by the following:

 Observation Checklists 1 and 2

Submission On completion of this assessment, you are required to submit your

You are required to submit the following files:

1. This updated assessment item

It is important that you keep a copy of all electronic and hardcopy

Document title: ICTICT509_AE_Pro_1of2 Page 3 of 30

declaration when submitting the assessment.

What do I need to USB with at least 1GB of storage

What the assessor  Access to PCs with the following:

 Red Opal Innovations Scenario – ROI_Scenario.pdf

 Red Opal Innovations Scenario – Additional Information –

 Red Opal Innovations scenario – Additional Information –

 Red Opal Innovations document library –

Available from Learning Bank via this link

 ROI Data Analysis Report Template - ROI Data Analysis Report

 ROI style guide - ROI_Style_guide.pdf

 ROI email template – ROI_Email_template.docx

Due date and time Estimated Time: 5 hours

Supervision The following parts of this assessment must be completed in the

 Part 2, Step 2.2 – Interview – Role Play

Document title: ICTICT509_AE_Pro_1of2 Page 4 of 30

 Part 3, Step 3.1 – Submit for review

The remaining assessment tasks may be completed outside of the

Contact your Head Teacher for the assessment appeals procedures at

Specific task instructions

Document title: ICTICT509_AE_Pro_1of2 Page 5 of 30

Scenario - Red Opal Innovations (ROI)

Also read Red Opal Innovations scenario – Additional Information –

Project Brief – Virtualisation project

a) Red Opal Innovations scenario – Additional Information –

Note: Red Opal Innovations scenario – Additional Information –

Document title: ICTICT509_AE_Pro_1of2 Page 6 of 30

Document title: ICTICT509_AE_Pro_1of2 Page 7 of 30

 Include the document title

 Describe the purpose of the document.

Table 2 Information repository documents

Repository Document Title Reviewed purpose

Document title: ICTICT509_AE_Pro_1of2 Page 8 of 30

 Identify the role and name (if available) of the stakeholder

 Identify if this is a key stakeholder by including the word “Key”

 Identify if this is an internal or external stakeholder

Table 3 Stakeholder list

Stakeholder Internal / Key Relevance / Type of information

Document title: ICTICT509_AE_Pro_1of2 Page 9 of 30

Table 4 Stakeholder critical questions

Stakeholder Information Critical Questions

Document title: ICTICT509_AE_Pro_1of2 Page 10 of 30

 List the applicable information repository