Professional Documents
Culture Documents
WHAT’S NEW
1. F
2. A
3. D
4. B
5. E
6. C
7. G
ACTIVITY 1
ACTIVITY 2
ACTIVITY 3
1. Jollibee appreciates quality and reverence for the individual, which makes them worthy
of becoming one of the Philippines' largest fast food chains.
2. Mercury prioritizes reliable customer service, which is significant as positive credibility
leads to increased growth. In business, reputation is extremely important, owing to the
fact that it draws clients, advertisers, alliances, and staff.
3. Meralco indicates their excellent service with integrity. It is noteworthy because it fosters
a sense of self-worth, pride, engagement, and loyalty in the workers of a service
company.
4. 7/11 provides convenient for their customers' needs and not only is it a leading metric
used to assess consumer satisfaction and retention, but it also allows companies to detect
dissatisfied consumers, minimize customer losses and negative word of mouth, and
increase sales.
5. Robinson's vows to have clean hygienic stores, competitive prices and excellent customer
service, which is a very indispensable thing as employees can become more effective and
successful as a result. Let us not ignore the most important aspect: your staffs will be
pleased as well