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a b s t r a c t
A descriptive study was used to examine the attitudes and experiences of staff and students towards
mental health problems. Staff completed the "Attitude towards mental illness survey", and students who self-
identified having a mental health problem completed the "Stigma scale". Using an online collection process,
data from 270 staff and 201 students showed that the "silence" surrounding mental health problems permeates
the university environment and impacts on help seeking behaviors, the provision of support and on the recovery
and wellbeing of affected individuals. Universities must decrease stigma and foster social inclusion to build
self-esteem in people who have mental health problems.
© 2014 Elsevier Inc. All rights reserved.
International research into self-reported and objectively rated levels emerging mental illness or high levels of psychological distress that
of psychological distress in university students confirms that mental are causing them increasing concern (Wynaden et al., 2013).
health problems are common in this population (Bayram & Bilgel, In managing the distressing symptoms associated with a mental
2008; Burris, Brechting, Salsman, & Carlson, 2009; Field, Diego, Pelaez, health problem, students may draw on past coping mechanisms. For ex-
Deeds, & Delgado, 2008; Khawaja & Dempsey, 2007; Leahy et al., ample, they may use alcohol and drugs or access health care services
2010; Stallman, 2010; Wynaden, Wichmann, & Murray, 2013; with somatic expressions such as headaches, general malaises, and/or
Yorgason, Linville, & Zitzman, 2008), and appear to be increasing sleep disturbances (Ahern, 2009; Mori, 2000). However, if the underly-
(Hunt & Eisenberg, 2010). An Australian study identified that more ing cause remains unresolved, it may continue to impact on the individ-
than 50% of students across three universities had levels of psychologi- ual, interfere with social interactions with others and reduce their
cal distress indicative of mental illness in the 4 weeks prior to accessing overall level of functioning (Raunic & Xenos, 2008). Unresolved prob-
professional help. Their level of distress was greater than reported data lems may also affect students' ability to meet educational goals and
for the general population (Stallman & Shochet, 2009) and was signifi- lead to increased levels of stress, lowered productivity and/or increased
cantly associated with the number of days they were unable to meet absenteeism (Cook, 2007). Low treatment rates for mental health
their work and study commitments (Stallman, 2008). Despite the inter- problems in a study of 955 tertiary students suggested that traditional
ference to their capacity, young people continue to delay or fail to seek models of support might not be adequate or appropriate for tertiary
help for their problems. Therefore, at any one time there are students cohorts (Leahy et al., 2010). Furthermore, the increasing numbers of
trying to complete their studies while managing an existing or domestic and international students from Indigenous and culturally
and linguistically diverse backgrounds require culturally sensitive and
safe models of support.
Attitudes and stigma determine help seeking intentions (Wynaden
et al., 2005) and one of the most cited reasons why people do not seek
Disclaimer: The authors declare no conflict of interest.
⁎ Corresponding Author: Professor Dianne Wynaden, PhD RN CMHN, Professor Mental help for mental health problems is the fear of experiencing discrimina-
Health, School of Nursing and Midwifery, Curtin University, GPO Box U 1987, Perth, Western tion and stigma (Michaels, López, Rüsch, & Corrigan, 2012; Zartaloudi &
Australia 6945, Australia. Madianos, 2010). Mental health-related stigma can be separated into:
E-mail addresses: d.wynaden@curtin.edu.au (D. Wynaden), m.mcallister@cqu.edu.au discrimination (being treated unfairly/differently) and prejudice
(M. McAllister), J.Tohotoa@curtin.edu.au (J. Tohotoa), o.alomari@jpu.edu.jo (O. Al Omari),
K.Heslop@curtin.edu.au (K. Heslop), R.Duggan@curtin.edu.au (R. Duggan),
(stigmatizing attitudes) (Clement et al., 2013). Stigma and discrimina-
S.Murray@curtin.edu.au (S. Murray), b.happell@cqu.edu.au (B. Happell), tion also reduce students' initiative to engage in help seeking behavior
l.byrne@cqu.edu.au (L. Byrne). (Henderson, Evans-Lacko, & Thornicroft, 2013).
http://dx.doi.org/10.1016/j.apnu.2014.08.003
0883-9417/© 2014 Elsevier Inc. All rights reserved.
340 D. Wynaden et al. / Archives of Psychiatric Nursing 28 (2014) 339–344
It is important that universities facilitate early intervention for, and students to seek help for the problems they were experiencing was
improved support to these students (Kim, Coumar, Lober, & Kim, also provided at the beginning and end of the survey.
2011). While it is unrealistic to expect all university staff to have the
level of expertise to provide effective support, university environments Data Storage
need to foster more supportive and accepting attitudes and improved
pastoral care to reduce the impact of the unwanted consequences on Data for both studies were collected using a secure Survey Monkey
students' long term level of wellbeing (Galbraith, Brown, & Clifton, Website which was password protected and only accessed by two
2014) and academic outcomes (Storrie, Ahern, & Tuckett, 2010). members of the research team. When the survey closed, data
To increase awareness of the impact of mental health problems on were transferred to the researcher's password protected computers at
student educational outcomes, research was conducted at two the university.
Australian universities during mental health week in October 2013.
Emails with information about the study and an invitation to participate Data Analysis
were sent. Staff were asked to complete the “Attitude towards mental
illness survey” (Health & Social Care Information Centre, 2011); Data were analyzed using the Statistical Package for Social Sciences,
and students who self-identified as having a mental health problem Version 22.0 (SPSS for Windows, SPSS Inc., Chicago, IL, USA) (Statistical
were asked to report their stigma experiences using the Stigma Scale Package for Social Sciences, 2013). Descriptive statistics and chi square
developed by King et al. (2007). determined relationships between students with mental health prob-
lems and their experiences of discrimination and stigma. Descriptive
METHOD statistics were used to identify staff attitudes toward mental illness.
Ethics approval was obtained from the two universities, and approv-
RESULTS
al to conduct the research was provided by the university management.
Staff Attitudes Toward Mental Illness Survey
Staff Survey
Staff response = 270 with 25% (n = 67) male, 67% (n = 180) female
Permission to use the “Attitude towards mental illness survey”
and 8% (n = 23) identifying as other; 51% (n = 138) were academic
was obtained from the National Health Service Health and Social Care
staff, 49% (n = 132) professional staff and 58% (n = 156) had
Information Centre in the United Kingdom. This survey has been used
been working at the university for 5 years. In line with the 2011 Survey
annually in the United Kingdom since 2007 to measure community
Report from the National Health Service in the United Kingdom,
attitudes toward mental illness with an average of 1700 participants
the 23 attitude statements were grouped into four categories for
per annum (King et al., 2007). The survey is reviewed annually to
analysis purposes.
maintain a high level of content validity (King et al., 2007). An online
format was used in this current research.
The 20 question survey took approximately 10 minutes to complete Fear and Exclusion of People With Mental Illness
and was comprised of four categories: (a) fear and exclusion of people Very positive responses toward people with mental illness were re-
with mental illness, (b) understanding and tolerance of mental illness, corded for all questions within this category. Staff responses ranged
(c) integrating people with mental illness into the community, and from 93% (n = 251) agreeing that ‘people with mental illness
(d) causes of mental illness. Each category included statements, and should not be excluded from taking public office’ to 86% (n = 232)
respondents were asked to rate their agreement or disagreement disagreeing that ‘locating mental health facilities in a residential area
with each of the statements, with (1) = strongly agree to (5) = strongly downgrades the neighbourhood’. Staff responses indicated less fear
disagree. Additional questions covered topics such as descriptions of of people with mental illness with 95% (n = 256) agreeable to
people with mental illness, relationships with people with mental illness, living next door to someone with a mental illness, and this was reflected
personal experience of mental illness, and perceptions of mental health- in 96% (n = 259) disagreeing that ‘signs of mental disturbance
related stigma and discrimination. require hospitalisation’.
and the resulting impact on staff and university productivity requires attitudes in the United Kingdom showed that despite improvements
further investigation. As mental illnesses are a leading cause of disability in mental health literacy, negative public attitudes and desire for social
burden an increased awareness of the social and economic impact of distance from people with mental problems have remained stable over
mental health problems on university staff is strategically important time (Evans-Lacko, Henderson, & Thornicroft, 2013).
(Begg et al., 2007). The avoidance of help-seeking of staff and students experiencing
The majority of participants stated that they would not inform their mental health problems is of strategic importance to universities as
employer of their problem creating another dimension to the ‘silence,’ social inclusion is central to mental health recovery and a person's
non-disclosure. Researchers in New Zealand also reported that 57% of ability to complete their education program or work commitments.
participants concealed or hid their mental health problems from others Research has shown that close interactions with someone who has a
(Thornicroft, Wyllie, Thornicroft, & Mehta, 2014). Students in this mental illness, empathy (Rusch et al., 2014) and increased social activ-
current study showed a positive correlation between stigma, discrimi- ism to promote the importance of mental health and wellbeing are
nation and disclosure, and this was supported by further international also effective ways of decreasing stigma (Corrigan, Morris, Michaels,
research (Eisenberg, Downs, Golberstein, & Zivin, 2009). The failure Rafacz, & Rüsch, 2012), for example, inviting the input of mental health
to disclose mental health problems to employers for fear of being service users who have successfully completed tertiary studies in educa-
discriminated against is transferable to the university. As a result, affected tion and training with staff and students could be another option to
students experience isolation, loneliness and struggle as they try to meet change attitudes, in addition to offering Mental Health First Aid (Repper
their study requirements with many withdrawing from programs & Perkins, 2003). This approach has been trialed with nursing students
(Wynaden et al., 2013). International students may also fear that their with success in Australia and internationally (Blackhall, Schafer, Kent, &
student visa and course enrolment may be cancelled. Nightingale, 2012; Byrne, Happell, Welch, & Moxham, 2013; Gutmana,
While effective support is fundamental to mental health recovery, Kraiema, Cridena, & Yalon-Chamovitz, 2012), and demonstrated that
other researchers have found that universities struggle to cope success- mental health service users reduced the level of stigma through their
fully with the increased severity and numbers of students requiring educational and training programs and were a source of support for
mental health support (Cook, 2007; Khawaja & Dempsey, 2007; both students and staff experiencing mental health problems (Ochocka,
Mowbray et al., 2006; Stallman, 2010). Nelson, Janzen, & Trainor, 2006).
When non-professional support is provided, it is a ‘silent’ contribu- Mental health week and World Mental Health Day are also opportu-
tion from staff, and their willingness to engage with students is balanced nities for universities to focus on identifying and recruiting champions
against their own mental health needs, their competing workload and an to talk about their experiences and recovery strategies. Innovative
increasingly challenging and complex work environment (Galbraith ways to increase help seeking, privacy and timely access for students
et al., 2014; McAllister et al., 2014). with mental health problems and provision of realistic support for
There is a strategy to increase the mental health literacy of staff staff are also urgent priorities (Leahy et al., 2010). Specific mental health
through educational programs such as Mental Health First Aid (Jorm issues for indigenous, gay, lesbian, bisexual, transgender and intersex
et al., 1997). Mental health literacy includes the ability to recognize spe- (GLBTI) and CALD students, particularly those from a refugee back-
cific disorders, knowledge of causes and risk factors, of self-treatments, ground that have experienced trauma in their resettlement need cultur-
and of professional help available and attitudes that promote recogni- ally appropriate responses (Eley et al., 2007; Hannah, 1999). Embedding
tion and appropriate help-seeking (Jorm et al., 1997). Research on the recovery orientated mental health information in first year units across
use of Mental Health First Aid with high school teachers reported posi- disciplines could be a significant step towards social inclusion and advo-
tive changes in attitudes to people with mental health problems and an cacy for this group (Salzer, 2012). Reducing the stigma and discrimina-
increased awareness and knowledge of help seeking behaviors in stu- tion attached to mental illness can also be achieved through the
dents (Jorm, Kitchener, Sawyer, Scales, & Cvetkovski, 2010). However, evolving language used to describe the experiences that people have.
results from a systematic review of mental illness-related beliefs and Increasingly, the term mental health challenge is being used as an alter-
attitudes in the general population found that increasing public native to problem, illness and disorder. The term is viewed as consistent
understanding of the causes of mental illness does not necessarily result with mental health recovery, and a strengths based term that recog-
in improved social acceptance of persons with mental health problems nizes the challenge faced by the individual can be overcome, and the
(Schomerus et al., 2012). Some researchers argue that such campaigns person can achieve their goals and live productively within the commu-
may support medicalized agendas and take over from the voices of nity (Australian Health Ministers Advisory Council, 2013).
those who have experienced stigma (Yap, Reavley, Mackinnon, & To build university environments that foster mental wellbeing, ori-
Jorm, 2013). Stigma and discrimination attached to mental health entation week could include a variety of programs including mental
problems persist, and the current resources do not appear to change health literacy, access to mental health service users through support
this or increased help seeking, nor does it mean people have understood programs, orientation to online helping resources such as self-help, on-
what constitutes a mental health problem (Arria et al., 2011; Bell et al., line mentors, FAQs and online counseling for students. Staff support and
2010). Other aspects of community support need to be promoted and opportunities to learn how to offer reassurance, emotional strength, and
incorporated into university strategic initiatives, particularly those acceptance to students with mental health problems could be part of
that promote that mental health recovery is possible. Furthermore, the orientation to all new staff and available through the counseling ser-
general public maintains a low level of mental health literacy (Corrigan vices on a regular basis for current staff (Substance Abuse & Mental
& Rao, 2012; Evans-Lacko, Brohan, Mojtabai, & Thornicroft, 2012; Health Services Administration, 2006).
Munizza et al., 2013). A review of the effectiveness of anti-stigma Developing a safe and secure Web based help line with online
mass media campaigns showed prejudice towards people with mental messaging links with a health service provider would also offer a
health problems decreased, but there was limited evidence to show a confidential avenue for students who are reluctant to access on
change in discrimination (Clement et al., 2013). There is also evidence campus health services for their mental health problems and has proved
that stigmatizing attitudes can impact on young people's initiative to useful in several other studies concerning health information access
provide mental health support to their peers experiencing problems (Alishahi-Tabriz, Sohrabi, Kiapour, & Faramarzi, 2013; Lau et al., 2013).
(Yap & Jorm, 2011). Similarly, health professionals were found to main-
tain a level of discrimination against people who presented with mental LIMITATIONS
health problems (Reavley, Mackinnon, Morgan, & Jorm, 2013) further
decreasing this groups' willingness to engage in help seeking behaviors The limitations of the research are connected to the ‘silence’ around
(Shrivastava, Bureau, Rewari, & Johnston, 2013). A review of public mental health problems. All staff and students at both universities were
D. Wynaden et al. / Archives of Psychiatric Nursing 28 (2014) 339–344 343
invited to complete the online survey, but less than 10% responded. The Evans-Lacko, S., Henderson, C., & Thornicroft, G. (2013). Public knowledge, attitudes and
behaviour regarding people with mental illness in England 2009-2012. The British
reasons could be both personal and work related and while the results Journal of Psychiatry, 202(s55), s51–s57, http://dx.doi.org/10.1192/bjp.bp.112.
are not able to be generalized to other university settings, they do give 112979.
a trend that warrants further research. Field, T., Diego, M., Pelaez, M., Deeds, O., & Delgado, J. (2008). Breakup distress in university
students. Adolescence, 44(176), 705–727.
Galbraith, N. D., Brown, K. E., & Clifton, E. (2014). A survey of student nurses' attitudes to-
CONCLUSION ward help seeking for stress. Nursing Forum, http://dx.doi.org/10.1111/nuf.12066.
George, D., & Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference.
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ties to enhance knowledge development and cultural enrichment. archies: A pedagogical model with service user co-teachers. Journal of Social Work
For this enrichment to occur and for individuals to reach their learning Education: The International Journal, 31(2), 202–214, http://dx.doi.org/10.1080/
02615479.2012.644963.
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Hannah, J. (1999). Refugee students at college and university: Improving access and sup-
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Health & Social Care Information Centre (2011). Attitudes to mental illness. England: NHS
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Information Centre, 31.
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and empathy programs, expansion of health and pastoral service provision, ing, and public health programs. American Journal of Public Health, 103(5), 777–780,
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