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INSTALLATION GUIDE
Copyright Notice
© Copyright 2006-2009 FUJIFILM Corporation
Frontier Workflow Management Software MS01 Installation Guide
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, translated, or
stored in a retrieval system in any form or by any means, without the prior written consent of FUJIFILM
Corporation.
At the Licensor's sole discretion, the Licensor may from time to time provide you with updates to the
Software. Any such updates shall become part of the Software licensed to you hereunder and subject to
all of the terms and conditions of this Software License Agreement.
Disclaimer of Warranties
The Licensor expressly disclaims any and all warranties relative to the Software. THE SOFTWARE IS
PROVIDED “AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR OF
PARTICULAR PURPOSE AND NON-INFRINGEMENT AND THE ENTIRE RISK AS TO THE QUALITY
AND PERFORMANCE OF THE LICENSED PRODUCT IS WITH YOU.
Limitation of Liability
In no event shall the Licensor be liable for any direct, special, incidental, indirect or consequential
damages whatsoever to you (including, without limitation, damages for loss of profits, sales or data or for
business interruption) arising out of the use of or inability to use the Software, even if the Licensor has
been advised of the possibility of such damages. In any event, the Licensor's entire liability under any
provision shall be limited to the greater of the amount actually paid by you for the Software or $25.
Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above
limitation may not apply to you. If any provision of the Software License Agreement is declared by a court
of competent jurisdiction to be invalid for any reason, such invalidity shall not effect the remaining
provisions hereof.
Governing Law
This Software License Agreement shall be governed by the laws of the State of New York without regard
to conflict of laws principles.
Term
This License Agreement is effective until terminated. You may terminate this License Agreement by
returning the Licensed Product to Licensor. Licensor may terminate this License Agreement if you breach
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NY-177971 v3 0950000-102
Table of Contents
Chapter 1: Introduction
Overview
This universal guide is intended for retail labs running Fujifilm systems regardless of location.
Important: Review this entire guide to determine which sections apply to your lab before you
begin installing any software.
This installation guide provides details and instructions for installing Fujifilm’s Frontier Workflow
Management Software (MS01) for retail lab systems internationally. It may need to be used in
association with a regional or retailer-tailored guide.
In this chapter, you will learn the various hardware pieces that can comprise a Fujifilm system (see
page 2).
ICIII Computer
The minimum hardware requirements for ICIII computers is:
Memory 2 GB or more
SCSI
etc.
1
This printer is installed via a separate installation guide.
MS01 Installation Guide
© 2006-2009 FUJIFILM Corporation. All rights reserved.
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System Terminology
330 System A tethered system consisting of an SLP 800 printer/scanner combination.
350 System A tethered system consisting of an LP 1500 wet lab printer and an SP 1500 or
2000 scanner.
355 System A tethered system consisting of an LP 1500 wet lab printer and an SP 3000
scanner.
370 System A tethered system consisting of an LP 2000 wet lab printer and an SP 2000
scanner.
375 System A tethered system consisting of an LP 2000 wet lab printer and an SP 3000
scanner.
550 System A tethered system consisting of an LP 5500 wet lab printer and an SP 3000
scanner.
570 System A tethered system consisting of an LP 5700 wet lab printer and an SP 3000
scanner.
590 System A tethered system consisting of an LP 5900 wet lab printer and an SP 3000
scanner.
A1 Scanner software that works with the SP 1500, SP 2000, SP 2500, and SP 3000
scanners.
ASK Dye-sublimation dry lab printers. See Fujifilm USB printers in this glossary.
B5 Single Scan Digitizing Software for SP 2000/2500 scanners not using FrontMan.
B11 Hyper Retouch Software for SP 2000/2500 scanners not using FrontMan.
backprint Text printed on the reverse side of the print. Sometimes customizable.
connected A connected MS01 system is a system that receives data from Fujifilm’s
fulfillment network, sends data to Fujifilm’s Fulfillment Network, and receives
orders from various sources (such as retailers and Fujifilm labs). This is
accomplished via Internet connectivity.
Crop modes MS01 offers different crop choices. For this example, assume that the original product
size and image dimensions are:
8x10 Image
4x6 Product
3.5x5 Image
Fill in Print area is filled with image and there may be image data lost if it does not
crop match the aspect ratio of the print size selected. Output will have no white
mode space.
8 x 10 Image 3.5 x 5 Image
Fit in Fits the image into the size selected leaving it at its current aspect ratio to
crop maintain all the image data. This will produce white space if the image is not
mode the same aspect ratio as the size selected.
8 x 10 Image 3.5 x 5 Image
No Image is rendered on the product without resizing. Takes the size selected
resize and cuts out the center portion of the image (think of it as a cookie cutter). If
crop the image is smaller than the size selected it will produce white space.
mode 8 x 10 Image 3.5 x 5 Image
custom backprint Backprint text specified by the operator; only replaces second line of backprint. Not all
printers support the backprint feature.
Also see backprint.
digital input Digital images loaded into the system for printing (not film-based images). Examples
include .jpg, .tif, and .gif image files generated from digital cameras.
Digital Link One of the sub-applications of the MS01 system, this application performs all
Request Spooler background processing for producing prints and CDs, receiving input from external
sources such as kiosk, and communications with remote systems via the Internet.
It also manages a database containing all production information, and is responsible for
scheduling of tasks and devices throughout the system.
This application is also known as Simon.
Dymo Label A small label printer used to output labels for CDs, kiosk orders, Web orders, etc.
Epson Stylus Pro Wide-format printer used in some Fujifilm regions. Supported models include 4880,
7800, and 7880.
FDD Frontier Driver Direct. This service provides more control and greater messaging
capabilities when printing.
FDIA DB The database used by MS01 and other Fujifilm and third-party software to facilitate
image transfer and order fulfillment.
film type A film type must be selected if creating prints from film. Options include color, black and
white, and slide film.
FrontMan The FrontMan software is an optional film input software interface included with MS01.
(The FrontMan application window is also known as Main or the Order Entry screen.)
FMPC Also known as the LPC and an abbreviation for Frontier Manager Printer Controller, the
FMPC is a separate computer used to drive a laser printer (LP printer) and receive data
from the scanner (if configured to do so).
Note: Not all system configurations use an FMPC/LPC.
Fujifilm Printers LP 1500 Wet Lab Printer LP 5500 Wet Lab Printer
(1394 FireWire)
LP 2000 Wet Lab Printer LP 5700 Wet Lab Printer
LP 2500 Wet Lab Printer LP 5900 Wet Lab Printer
Fujifilm Printers DL 400 Inkjet Dry Lab Printer LP 7500 Wet Lab Printer
(Network) DL 410 Inkjet Dry Lab Printer LP 7600 Wet Lab Printer
DL 430 Inkjet Dry Lab Printer LP 7700 Wet Lab Printer
LP 5000 Wet Lab Printer LP 7900 Wet Lab Printer
LP 7000 Wet Lab Printer SLP800 scanner/printer (330 system)
LP 7100 Wet Lab Printer SLP1000 scanner/printer (340 system)
LP 7200 Wet Lab Printer
Fujifilm Printers DPB 1500 Dry Lab Printer ASK 2500 Dry Lab Printer
(USB)
ASK 1500 Dry Lab Printer ASK 4000 Dry Lab Printer
ASK 2000 Dry Lab Printer ASK 4000A Dry Lab Printer
HCIP High capacity image processor. This is a rendering device attached to the MS01
system. By having an HCIP attached to your MS01 system, its order processing speed
is increased.
IC Imaging controller.
ICIII Imaging Controller III computer, formerly known as PIC (photo imaging controller
computer) and DIC (digital imaging controller computer).
Image Info One of the sub-applications of the MS01 system, Image Info allows operators to see
information about the image data.
Job Manager One of the sub-applications of the MS01 system, Job Manager manages the images in
MS01 orders.
Also known as JobMan.
Kaleida A Fujifilm printer used in some Fujifilm regions. Supported model includes PX-7550.
Local Disc Writer This is a CD/DVD writer attached to the IC or an IC Workstation. This allows for one (1)
CD to be written at a time. Local CD/DVD writers do not have the ability to print the
labels automatically on the CD/DVDs.
Log Off One of the sub-applications of the MS01 system, the Log Off function shuts down the
application and also performs a Windows operating system log off.
LP (Laser Printer) This is the abbreviation that pre-pends some Fujifilm printer model names. For example,
LP 5000.
LPC Also known as the FMPC, and an abbreviation for Laser Printer Controller, the LPC is
one of the terms used as a name for the computer, which is separate from the ICIII
computer that is used to drive a printer.
Maintenance One of the sub-applications of the MS01 system, the MS01 Maintenance application
houses the software used to configure the MS01 system.
This is a different application than the Maintenance offered via the printer software.
MCU (Main Known as the SPC in some regions, the MCU is the computer that drives the film
Control Unit) scanner hardware. Note: The SP 500 runs via the ICIII without a separate SPC/MCU
device.
MS01 Also known as the Frontier Workflow Management Software. This is the overall system,
including the scanner software and the printer software.
Operators should always use the system in Operator mode.
MS11 Scanner software that works with SP 500, 1500, 2000, 2500, and 3000 model scanners.
This is a sub-component of the MS01 system.
MS12 Printer driver support software for Adobe Photoshop CS3 and CS4.
MS15 Variety Template Composite / Variety Templates software, including Template Editor.
Multi-Roll Order A multi-roll order is an order that contains more than one roll of film. Each roll in a multi-
roll order has a unique Film ID (which is included in the backprint information).
Operator Mode On the ICIII, this mode locks down the system so only Fuji applications can be used.
After logging to Operator mode (default mode), Fuji applications automatically launch,
and automatically re-launch if terminated.
Panda (Printer One of the sub-applications of the MS01 system, Panda provides an interface between
And Device the Digital Link Request Spooler (Simon) and various devices, such as printers and CD-
Application) writers. It manages device operations and provides status and messages to the rest of
the system in a consistent manner to ensure that devices may easily be interchanged or
added, as needed.
Personality Custom MS system settings associated with a particular Fujifilm region or retailer.
Product On the MS01 system, each print created has an associated “product” file. For example,
there are product files for 4x6-sized prints,
Production The mechanism in the MS01 system that manages routing ordered products to output
Manager devices for production. It also handles ordering the output based on due time, etc.
Promo Print A product that enables retailers to print promotional offers (using the MS01 system) for
distribution to consumers.
Puma One of the sub-applications of the MS01 system, Puma is the mechanism used to
display system messages (such as errors, warnings, and informational messages).
Red exclamation This will power off the ICIII system. For proper shut-down procedures, see the MS01
mark Start-up and Shut-down Guide.
On the FMPC, this is an emergency shutdown for only the Panda application. This will
not power off the FMPC box. Note: This is not the proper shut-down procedure for this
device; only do this if directed to do so by Technical Support.
Important: For systems that are not connected to the Fujifilm fulfillment network, this
function can be used as a proper method of shutting down the system.
For systems that are connected to the Fujifilm fulfillment network, this should be treated
as an emergency shut-down command only. By clicking this button, you are not
performing a proper shut-down procedure. Only use this button if instructed to do so by
Technical Support.
Retain Print Enables you to retain the size, surface, and color settings between orders.
Settings
Rimage This is a third-party CD burning device designed for high volumes of CD creation. This
system allows multiple CDs to be written simultaneously. The Rimage system can print
labels directly onto CDs. Depending on the model of Rimage, it may have two or four
CD burners and a single printer.
Scan Modes Auto When using film input, if the operator selects Auto as the scan mode, the
system scans six images at a time without requiring the operator to press
<Enter>. Pressing any key on the keyboard will stop the Auto Mode and will
allow image adjustments as in Semi Mode.
Manual Manual operates just as semi mode operates, but you can choose size and
quantity for each frame.
Semi When using film input, if the operator selects Semi as the scan mode, the
system scans six images at a time and the operator can correct the color and
density on each image as necessary. The operator then presses <Enter> to
scan the next set of six images.
Software This is a tool that allows the user to switch to any of the programs that are currently
Launcher running. Also known as the Switcher application, this replaces the need for the Windows
<Alt+Tab> function.
SP The abbreviation that pre-pends Fujifilm scanner model names. For example, SP 500.
SPC Known as the MCU in some regions, this is the name for the computer that drives the
scanner. Note: The SP 500 runs via the ICIII without a separate SPC/MCU device.
Summary Sheet A print output that includes the file names of the images in the order.
Surface Prints can be produced using different surface textures. Some printer models can only
print on certain surface types. Surfaces include Glossy, Lustre, Matte, Silk, SupremeG,
SupremeL, Thin, SupremeM, ThinGlossy, GlossyRoll, SatinRoll, SemiGlossBoard,
CanvasRoll, CatsbyRoll, PearlRoll, SatinCanvasRoll, AquarellRoll, TalbotRoll,
ScrimVinyl, and PearlPosterBoard.
Support Mode On the ICIII, this mode allows the user to access the operating system. After logging to
Support mode, Fuji applications automatically launch but do not re-launch if terminated.
Whole Roll A product type applied to an image that will make <#> of each image in the order.
Workstation This is another digital input system for the MS01 software. It allows control of a printer,
digital ingest, and CD/DVD burning.
Xerox printers Color printers used in some Fujifilm regions. Supported models Phaser 7760,
DPC4350, and DPC3360.
Overview
There are various installation methods for the deployment of MS01 version 3.0.
It is essential that you perform the correct installation.
• Some labs will need to install the MS01 software for the first time.
• Some labs will need to upgrade from MS01 v2.5.5 to MS01 v3.0.
Some portions of installation are documented in separate guides; contact your Fujifilm subsidiary for the
proper diagram for your lab. It is essential to use the proper guides for your lab/configuration when
installing.
Overview
The following installation checklists are categorized, as follows, based on the steps required during installation.
o For full installation workflow information for MS01 Server, MS01 Server with Printer Support, MS01 Server with Scanner Support¸
MS01 Server with Printer and Scanner Support, and MS01 Server with Tethered Printer setup types, see page 13.
o For full installation workflow information for Printer, Scanner, MS01 Workstation, MS01 Workstation with Printer Support, and High
Capacity Image Processor setup types, see page 15.
MS01 Server MS01 with Printer MS01 with Scanner MS01 with Printer MS01 Server w/
Support Support and Scanner Tethered Printer
Support
All configurations…ghost the system. (Refer to instructions provided by your Fujifilm subsidiary.)
All configurations… verify the computer system’s date and time properties (see page 126).
All configurations… perform additional pre-installation tasks. (Refer to instructions provided by your Fujifilm subsidiary.)
Install the MS01 software Install the MS01 Install the MS01 software on Install the MS01 software Install the MS01
on the ICIII, selecting software on the ICIII, the ICIII, selecting MS01 with on the ICIII, selecting software on the ICIII,
MS01 Server as setup selecting MS01 with Scanner Support as setup MS01 with Printer and selecting MS01
type (see page 19). Printer Support as type (see page 50). Scanner Support as Server with
setup type (see page setup type (see page 56). Tethered Printer as
42). setup type (see page
80).
Install the printer Install the scanner software. Install the printer software
software & register the & register the printer.
printer.
Install other MS01 setup Proceed as follows: Proceed as follows: Proceed as follows: Install other MS01
types: setup types:
o If no other system o Required: Printer (refer to o If no other system
o Required: Printer hardware exists, Printer checklist on page hardware exists, o If the system
(refer to Printer proceed to the next 15) OR Workstation with proceed to the next includes an
checklist on page 15) step below. Printer Support (refer to step below. MCU/SPC , install
Workstation with Printer Scanner (refer to
o Optional: Workstation, o If the system o Install optional MS01
Support checklist on page Scanner checklist
HCIP includes an setup types:
15) on page 15)
MCU/SPC , install Workstation & HCIP
After these additional
MS01 Server MS01 with Printer MS01 with Scanner MS01 with Printer MS01 Server w/
Support Support and Scanner Tethered Printer
Support
installations are Scanner (refer to o Install optional MS01 setup (see checklists on After this, additional
complete, continue Scanner checklist on types: Workstation & HCIP page 15) installations are
below. page 15) (see checklists on page complete, continue
After these additional
15) below.
o Install optional MS01 installations are
setup types: After these additional complete, continue
Workstation & HCIP installations are complete, below.
(see checklists on continue below.
page 15)
After these additional
installations are
complete, continue
below.
All configurations… install additional, optional hardware software, such as the Epson Stylus wide format printer, Xerox Phaser printer,
flatbed scanners, and DL 430 printer.
All configurations… configure the MS01 software and perform necessary post-installation tasks (as defined by your Fujifilm subsidiary).
Note: This step may not be necessary if your subsidiary has already customized your installer.
Full Installation > Printer, Scanner, MS01 Workstation, MS01 Workstation with Printer Support, and High
Capacity Image Processor Setup Types
Important: The MS01 Server must be powered on with the MS01 software running to enable successful installation on all
computers in the system.
Ghost the LPC/FMPC Ghost the MCU/SPC Ghost the Workstation Ghost the Workstation Ghost the HCIP
computer. computer. computer. computer. computer.
All configurations… verify the computer system’s date and time properties (see page 126).
All configurations… perform additional pre-installation tasks as defined by your Fujifilm subsidiary.
Otherwise,
Install the MS01 Install the appropriate Install the MS01 software, Install the MS01 software, Install the MS01
software, selecting scanner software based selecting MS01 selecting MS01 software, selecting
Printer as setup type on scanner model. Workstation as setup Workstation with Printer High Capacity Image
(see page 25). type (see page 63). Support as setup type (see Processor as setup
page 68). type (see page 75).
For the DL 4x0 and LP Install the MS01 Install the printer software &
7x00 printers, install the software, selecting register the printer.
printer software & Scanner as setup type
If you chose ASK as the
register the printer. (see page 35).
printer type during MS01
For the LP 5000 printer, installation, perform tasks
register the printer. on page 131.
Otherwise,
All configurations… configure the MS01 software and perform necessary post-installation tasks (refer to instructions provided by your
Fujifilm subsidiary). Note: This step may not be necessary if your subsidiary has already customized your installer.
If this installation was part of an MS01 Server installation (from the previous section), continue with that installation.
Overview
This chapter includes the information necessary to install a full version of the MS01 3.0 system on a new
system.
MS01 Server
MS01 Server
Installs the MS01 functionality on the ICIII server.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
9 o To lock down the system to prevent the end user from accessing the operating system while
running the Fuji software (operator mode), select the Add additional security to this system
check box.
o If Add additional security to this system is not selected, the system runs in Support mode2.
2
The system can be run in two modes: Support (see page 140) or Operator (see page 142). Support
mode allows full-access to the operating system; Operator mode does not.
MS01 Installation Guide
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11 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will be using a Rimage CD duplication device, select the Rimage option.
o If the system will not be writing CDs, select the None option.
13 In the Printer field, enter the name of the FMPC/LPC to be connected to the printer.
Note: Ensure that names do not exceed 15 characters.
Note: If an error dialog opens, then a component name has been incorrectly typed into an Edit
Data screen. Click OK and the Edit Data information that needs to be changed will appear.
16 If the information is incorrect, click < Back to navigate to previous selection screens, and modify
settings, as appropriate.
Installation progress completes for this screen, and subsequent installation progress screens open
and self-dismiss.
The installer completes this portion of the installation, and the system automatically restarts.
WARNING: DO NOT REMOVE THE INSTALLATION CD FROM THE CD-ROM DRIVE.
Once the system completely launches and the Windows desktop displays, a subsequent screen
opens for additional installation progress.
17 Ensure that the Yes, I want to restart my computer again. radio button is selected.
19 Click Finish.
20 Proceed following the installation workflow referenced on page 13; subsequent installations are
required.
Printer
Printer
Installs the printer functionality on the FMPC/LPC. Supported printers in this configuration include
network and FireWire printers.
LP 5700 printer
Note: The DL 430 printer is installed via Note: The printers listed above require FireWire and
separate printer software. VDEntry tasks completed before MS01 installation.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
2 All FireWire drivers must be installed and VDEntry settings must be completed prior to starting this
procedure.
4 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
12 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will not be writing CDs, select the None option.
16 Edit the ICIII and Scanner server names ensuring that the names do not exceed 15 characters.
19 If the information is incorrect, click < Back to navigate to previous selection screens, and modify
settings, as appropriate.
If the information is correct, ensure that the printer is in StandBy mode and click Next >.
20 If you selected None during scanner model selections, an InstallShield Wizard Complete screen displays.
Ensure that the Yes radio button is selected.
Click Finish.
The system restarts. Fujifilm applications launch.
Proceed following the installation workflow referenced on page 15; subsequent installations are required.
If you are installing an LP 1500/2000/2500 series If you are installing an LP If you are installing an LP 5500/5700/5900 series printer…
printer… 7x00 , LP 5000 or DL 4x0
series printer…
The InstallShield Wizard > Frontier An The status halts and the
Workflow Management Software – InstallShiel InstallShield Wizard > Printer
InstallShield Wizard dialog box d Wizard Data dialog box opens.
opens informing you that the printer Complete
update will run. screen
displays.
Click OK. Select the No radio button. Insert the Printer Data diskette into the printer’s floppy
drive.
The status halts and the Insert the printer software The printer reads the floppy data.
InstallShield Wizard > disk into the CD-ROM drive.
Printer Data dialog box
opens.
Insert the Printer Data diskette into the printer’s floppy Install the printer software Once the data load has finished,
drive. and register the printer. the InstallShield Wizard > Printer
Data load finished dialog box
opens.
Click OK. Restart the computer. Remove the floppy diskette from the floppy drive and click
OK.
The printer reads the floppy Fujifilm applications launch. The InstallShield Wizard >
data. Frontier Workflow Management
Software – InstallShield Wizard
dialog box opens informing you that
the printer update will run.
Once the data load has Proceed following the Click OK.
finished, the InstallShield installation workflow
Wizard > Printer Data load referenced on page 15;
finished dialog box opens. subsequent installations are
required.
Remove the floppy diskette from the floppy drive and The Please Wait message displays
click OK. and self-dismisses.
Ensure that the Yes radio button is selected. Ensure that the Yes radio button is selected.
If you are installing an LP 1500, LP 2000, or LP 2500 Remove the CD from the CD-ROM drive.
printer, you must turn the printer power off and then
Click Finish.
back on using the breaker.
Remove the CD from the CD-ROM drive. Proceed following the installation workflow referenced on
page 15; subsequent installations are required.
Click Finish.
Scanner
Scanner
Installs the scanner functionality on the
SPC/MCU. Supported scanners in this
configuration include FireWire scanners only.
IMPORTANT: Verify available disk space on the SPC/MCU before starting this procedure. This task
is only required for the certain scanner hardware models, including: SP 1500, 2000, or 2500. After
an SP 1500, 2000, or 2500 system’s SPC/MCU is ghosted, perform tasks to prevent lack-of-space
issues (see page 127).
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
5 Power on the scanner while holding down the <Ctrl> keyboard key (to prevent the scanner software
from launching).
6 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
10 Select Scanner.
18 If this is a tethered system, a screen opens asking if you want to load the printer size table.
o Select Yes if you want to load the print size table for the default products loaded by the
software. Doing this will overwrite any changes made to the print size table since the last
installation. This is the recommended choice.
o Select No if you want to manually enter all print sizes that you will want the scanner and
printer to process.
Click Next >.
19 Select Yes if you want to use the FrontMan software interface when film scanning.
Select No if you want to use the A1/S1 software interface when film scanning.
22 If the information is incorrect, click < Back to navigate to previous selection screens, and modify
settings, as appropriate.
23 Ensure that the Yes, I want to restart my computer again. radio button is selected.
25 Click Finish.
26 Proceed following the installation workflow referenced on page 15; subsequent installations are
required.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start > Run
or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
o If you want to lock down the system to prevent the end user from accessing the operating
system while running the Fuji software (operator mode), select the Add additional security
to this system check box.
o If Add additional security to this system is not selected, the system runs in Support3
mode.
10 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will be using a Rimage CD duplication device, select the Rimage option.
o If the system will not be writing CDs, select the None option.
3
The system can be run in two modes: Support or Operator. Support mode allows full-access to the
operating system; Operator mode does not.
MS01 Installation Guide
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14 Select the type of scanner that will be connected to the MS01 Server.
If you selected None, this screen will If you selected a scanner model number in the previous
not appear. Proceed to the next step. step, the Edit Data screen displays.
17 If the information is incorrect, click < Back to navigate to previous selection screens, and modify
settings, as appropriate.
The system automatically restarts, and the InstallShield wizard continues with installation.
19 If you are installing an LP 5000 or ASK series printer… If you are installing an LP 7x000 or DL 4x0 series printer…
Ensure that the Yes radio button is selected. Select the No radio button.
The system restarts, and the Windows desktop displays. Insert the printer software disk into the CD-ROM drive.
Fujifilm applications launch. Install the printer software and register the printer.
When the message “Printer memory has been updated” appears, click
OK to close the message.
Important: Do not turn the power-off the printer during this process.
21 Proceed following the installation workflow referenced on page 13; subsequent installations are required.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
o If you want to lock down the system to prevent the end user from accessing the operating
system while running the Fuji software (operator mode), select the Add additional security
to this system check box.
o If Add additional security to this system is not selected, the system runs in Support4
mode.
4
The system can be run in two modes: Support or Operator. Support mode allows full-access to the
operating system; Operator mode does not.
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10 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will be using a Rimage CD duplication device, select the Rimage option.
o If the system will not be writing CDs, select the None option.
15 If the information is incorrect, click < Back to navigate to previous selection screens, and modify
settings, as appropriate.
Once progress in the screen completes, several small installation screens open and self-dismiss.
16 Ensure that the Yes, I want to restart my computer again. radio button is selected.
17 Remove the MS01 Installation CD and insert the MS11 for SP500 installation CD into the CD-ROM
drive.
18 Click Finish.
19 Proceed following the installation workflow referenced on page 13; subsequent installations are
required.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks referenced in
the installation workflow table at the beginning of this guide (page 12).
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start > Run or
Explorer feature, and double-click the setup.exe file in the EZ171 directory.
9 o If you want to lock down the system to prevent the end user from accessing the operating system
while running the Fuji software (operator mode), select the Add additional security to this
system check box.
o If Add additional security to this system is not selected, the system runs in support mode.
11 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will be using a Rimage CD duplication device, select the Rimage option.
o If the system will not be writing CDs, select the None option.
16 If the information is incorrect, click < Back and modify settings, as appropriate. If the information is correct,
click Next >.
Once progress in the screen completes, several small installation screens open and self-dismiss.
a If you are installing a 7x00-series printer a If you are installing an ASK or LP 5000
with an SP 500 model scanner, an model printer with an SP 500 model
InstallShield Wizard Complete screen scanner, an InstallShield Wizard
displays. Complete screen displays.
b Select the No radio button (so the b Select the No radio button (so the system
system does NOT restart). does NOT restart).
c Click Finish. The MS01 installer closes. c Click Finish. The MS01 installer closes.
d Insert the printer’s SDK installation CD d Insert the MS11 for SP 500 installation
and run the installer. CD and run the installer.
e Perform all instructions noted during the e Perform all instructions noted during the
printer installation. scanner installation.
f Insert the MS11 for SP 500 installation f Once the scanner installation is complete,
CD and run the installer. restart the system.
18 Proceed following the installation workflow referenced on page 13; subsequent installations are required.
MS01 Workstation
MS01 Workstation
Select this option when additional MS01 workstation computers
are added to the system.
A scanner is not connectable to a workstation.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
2 Insert the MS01 Installation CD into the ICIII workstation’s CD-ROM drive.
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
9 o If you want to lock down the system to prevent the end user from accessing the operating
system while running the Fuji software (operator mode), select the Add additional security
to this system check box.
o If Add additional security to this system is not selected, the system runs in support
mode.
11 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will not be writing CDs, select the None option.
14 If the information is incorrect, click < Back and modify settings, as appropriate.
Once progress in the screen completes, several small installation screens open and self-dismiss.
WARNING: DO NOT REMOVE THE INSTALLATION CD FROM THE CD-ROM DRIVE, the
InstallShield wizard continues with installation.
15 Ensure that the Yes, I want to restart my computer again. radio button is selected.
17 Click Finish.
18 Proceed following the installation workflow referenced on page 15; subsequent installations are
required.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
2 Insert the MS01 Installation CD into the ICIII workstation’s CD-ROM drive.
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
9 o If you want to lock down the system to prevent the end user from accessing the operating
system while running the Fuji software (operator mode), select the Add additional security
to this system check box.
o If Add additional security to this system is not selected, the system runs in support mode.
11 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will not be writing CDs, select the None option.
18 If the information is incorrect, click < Back and modify settings, as appropriate.
Once progress in the screen completes, several small installation screens open and self-dismiss.
Remove the MS01 Installation CD and insert the printer software installation CD into the CD-ROM
drive.
19 If you are installed an LP 5000 or an If you are installing an LP 7x00 or DL 4x0 series
ASK series printer… printer…
Ensure that the Yes radio button is Select the No radio button.
selected.
The system automatically restarts, and Insert the printer software disk into the CD-ROM drive.
the Windows desktop displays.
Fujifilm applications launch. Install the printer software and register the printer.
20 Proceed following the installation workflow referenced on page 15; subsequent installations are
required.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
2 Insert the MS01 Installation CD into the High Capacity Image Processor’s CD-ROM drive.
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
14 If the information is incorrect, click < Back and modify settings, as appropriate.
Once progress in the screen completes, several small installation screens open and self-dismiss.
15 Ensure that the Yes, I want to restart my computer again. radio button is selected.
16 Click Finish.
17 Proceed following the installation workflow referenced on page 15; subsequent installations are
required.
1 Before beginning this installation, you must complete all pre-MS01 installation tasks
referenced in the installation workflow table at the beginning of this guide (page 12).
2 Insert the MS01 Installation CD into the ICIII server’s CD-ROM drive.
3 If the CD does not auto-run the installer, navigate to the CD-ROM drive via the Windows Start >
Run or Explorer feature, and double-click the setup.exe file in the EZ171 directory.
o If you want to lock down the system to prevent the end user from accessing the operating
system while running the Fuji software (operator mode), select the Add additional security
to this system check box.
o If Add additional security to this system is not selected, the system runs in support
mode.
10 o If the system will be using a CD writer, select the Local Disc Writer option.
o If the system will be using a Rimage CD duplication device, select the Rimage option.
o If the system will not be writing CDs, select the None option.
19 If the information is incorrect, click < Back and modify settings, as appropriate.
20 Ensure that the Yes, I want to restart my computer again. radio button is selected.
22 Click Finish.
23 Proceed following the installation workflow referenced on page 13; subsequent installations are
required.
Cancelling Installation
Anytime during the software installation process, you can stop the installation.
2 Click Yes.
If cancellation was invoked from the Choose If cancellation was selected from the Welcome screen
Setup Language screen, the Preparing Setup or any other screen before the auto-restart that occurs
screen, or after the auto-restart that occurs during installation, an InstallShield Wizard Complete
during the installation process, the installer screen displays informing you that the software has
simply closes. not been installed.
Click Finish.
Overview
In this chapter, instructions are provided for:
o Upgrading your MS01 version 2.5.5 system to MS01 version 3.0 (see below).
o Adding DVD support to the upgraded system, if desired. This optional configuration is applicable
for all system types; see page 95.
o Adding No-FrontMan support to the upgraded system, if desired. If you were formerly using the
FrontMan software for film scanning on SP 1500, 2000, 2500, and 3000 systems and no longer
want to use it (also known as “no-FrontMan” configurations), see page 102.
1 Ensure that all orders in the system have completed and have the status Done / Done.
3 IMPORTANT: Before starting this installation procedure, if you are currently running a FrontMan
scanner system and plan to change it to a no-FrontMan system OR you plan on upgrading the MS11
software already on the system, you MUST perform the following tasks BEFORE upgrading your
MS01 Server to MS01 version 3.0:
1. Upgrade MS11, and then…
2. Upgrade MS01 to version 3.0.
4 Additionally, before upgrading any system type (FrontMan and no-FrontMan) to version 3.0, you must
backup production data by performing the following steps:
d Click OK.
g Click OK.
i Click Save.
j Select the location you would like to save the production information to.
l Click OK.
m Click OK.
The dialog box closes, and focus returns to the Maintenance Menu Selection screen.
p After upgrading (see below), you can access the production file you just saved and open it with
Microsoft Notepad to view the contents.
6 On the MS01 Server, insert the MS01 3.0 installation CD into the ICIII’s CD-ROM drive (i.e., the ICIII
installed as MS01 Server).
Important: If the lab’s system includes multiple computers, such as an SPC/MCU, FMPC/LPC, etc.,
you will need to install this on every computer in the lab, the software will not automatically propagate
from the MS01 Server through the system.
9 Click Next.
10 Click Next.
11 Click Yes.
14 Click Finish.
15 Ensure that you leave the ICIII powered on and that the MS01 software is running.
16 Using the above steps (6-11), install the remaining computers in the system in the following order. If
installed in the following order, a complete system restart is not required; do NOT install more than
one computer at a time.
Important: The MS01 Server must be powered on with the MS01 software running to enable
successful installation on all computers in the system.
1. LPC/FMPC
2. SPC/MCU
3. Workstation
4. High Capacity Image Processor
Instructions to launch the installer on these systems:
1. Pressing the <Ctrl> keyboard key, power-on the computer.
2. Wait until the computer’s operating system is fully-launched, and release the <Ctrl> key.
3. Insert the MS01 Installation CD into the computer’s CD-ROM drive.
4. Select Start > Run; the Run dialog box opens.
5. Launch the installer via the Run dialog box. (Go to Start > Run, and browse to
EZ171\setup.exe on your CD-ROM drive. in the Open field. Click OK. The executable
launches).
17 For tethered systems only, after the upgrade is complete go to the product setup area of MS01
Maintenance and review the products available on the scanner because the upgrade does not
convert products with a name greater than five (5) characters in length. Modify products, as
necessary.
18 If the system is not using manual routing, If the system is using manual routing with DL 4x0 and
the process is complete. LP 7x00 mode printers, perform the following on the
MS01 Server only.
7 Click OK.
Progress displays.
8 Click OK.
10 Click Close.
13 Press and hold down the <Ctrl> keyboard key, and click the Setup button.
15 Click OK.
The dialog box closes, and focus returns to the Panda application window.
17 If the system is not using manual If the system is using manual routing:
routing, proceed to the next step below.
1 Minimize FrontMan.
4 Click OK.
7 Click OK.
9 Select B Explorer.
A Windows Explorer window opens over the Setup & Maintenance screen.
NOTE: Leave this window open though you will not be using it. It needs to remain open for you to
access the Windows Start menu.
12 Select Maintenance.
14 Clear the Use FrontMan application for scan orders check box.
15 Click OK.
16 Click OK.
1 Minimize FrontMan.
2 Click the Main Menu button (located in the bottom right corner of the screen).
4 Select Maintenance.
6 Clear the Use FrontMan application for scan orders check box.
7 Click OK.
8 Click OK.
If you are installing only a FireWire scanner and printer connected to the printer server6, perform
the following:
If there are FireWire cards in the Printer Server, write down which port the scanner FireWire cable is
connected to, write down which port the printer FireWire cable is connected to, then disconnect both
cables.
If there are no FireWire cards installed in the Printer Server, refer to page 111.
• Install FireWire drivers on the Printer Server. Refer to page 114
• If using an SP 3000 film scanner, refer to page 121.
• If using an SP 1500, SP 2000 or SP 2500 film scanner, refer to page 123.
• If using an LP5500, LP5700 or LP5900 printer, refer to LP5500, LP5700 or LP5900 Printer on
page 115.
• If using an LP1500, LP2000 or LP2500 printer, refer to LP1500, LP2000 or LP2500 Printer on
page 116.
5
If you are installing an MS01+Printer system with an SP1500, SP2000, SP2500 or SP3000 film scanner,
there must be a single FireWire card in the ICIII server.
6
If you are installing a Frontier Manager system with an ICIII Server, Printer Server (also known as LPC
or FMPC), SP1500, SP2000, SP2500 or SP3000 film scanner and LP1500, LP2000, LP2500, LP5500,
LP5700 or LP5900 printer, there must be two separate FireWire cards in the Printer Server. One
FireWire card connects to the film scanner, and the other one connects to the printer.
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• For Disabling FireWire Networking for the SP 1500/2000/2500/3000 Scanners, refer to page 124.
If you are installing a FireWire scanner connected to the printer server7, perform the following:
• If there is a FireWire card in the Printer Server, write down which port the scanner FireWire cable
is connected to, then disconnect the cable.
• If there is no FireWire card installed in the Printer Server, refer to Installing One FireWire Card in
the Printer Server. Refer to page 110.
• Install FireWire drivers on the Printer Server. Refer to page 114.
• If using an SP 3000 film scanner, refer to Setting Up Drivers for an SP 3000 Film Scanner. Refer
to page 121.
• If using an SP 1500, SP 2000 or SP 2500 film scanner. Refer to page 123.
• For Disabling FireWire Networking for the SP 1500/2000/2500/3000 Scanners, refer to page 124.
If you are installing a FireWire printer connected to the printer server8, perform the following:
• If there is a FireWire card in the Printer Server, write down which port the scanner FireWire cable
is connected to, then disconnect the cable.
• If there is no FireWire card installed in the Printer Server, refer to Installing One FireWire Card in
the Printer Server. Refer to page 110.
• Install FireWire drivers on the Printer Server. Refer to page 114.
• If using an LP5500, LP5700 or LP5900 printer, refer to page 116.
• If using an LP1500, LP2000 or LP2500 printer, refer to page 119.
1 Remove any media from the computer’s drives (i.e., disks, CDs, and tapes).
7
If you are installing a Frontier Manager system with an ICIII Server, Printer Server (also known as LPC
or FMPC) and SP1500, SP2000, SP2500 or SP3000 film scanner and ARE NOT USING an LP1500,
LP2000, LP2500, LP5500, LP5700 or LP5900 printer, there must be a single FireWire card in the Printer
Server.
8
If you are installing a Printer system with an LP1500, LP2000, LP2500, LP5500, LP5700 or LP5900, and
either no film scanner will be installed or an SP500 film scanner will be connected to the ICIII, there must
be a single FireWire card in the Printer server.
7 Follow the instructions in the service manual to open the computer’s case.
9 Follow the instructions in the service manual to install the FireWire card in the open PCI slot.
10 Write down that the adapter is FireWire Card #1. It will be used for the Scanner (SP).
11 Follow the instructions in the service manual to close the computer’s case.
1 Remove any media from the computer’s drives (i.e., disks, CDs, and tapes).
5 Disconnect all cables attached to the computer, including power cords, input/output (I/O) cables,
and any other connected cables.
7 Follow the instructions in the service manual to open the computer’s case.
If the PCI slots are not on a riser card, they are directly on the computer’s motherboard.
Refer to one of the following diagrams to identify the FireWire cards.
FireWire card #1 will be closest to the CPU, memory and other motherboard components.
FireWire card #2 will be closest to the bottom edge of the motherboard.
If there are more than two PCI slots, the above guidelines still apply.
Regardless of where the FireWire cards are installed, the cards will always be identified as cards #1 and
#2.
10 Follow the instructions in the service manual to install FireWire cards in two open PCI slots.
11 Write down which adapter is FireWire Card #1. It will be used for the Scanner (SP).
12 Write down which adapter is FireWire Card #2. It will be used for the Printer (LP).
13 Follow the instructions in the service manual to close the computer’s case.
14 Proceed to “Installing the FireWire Drivers on the ICIII or Printer Server” below.
1 After Windows launches, insert the MS Installation CD into the server’s CD-ROM drive.
3 Click Browse.
4 Navigate to the server’s CD drive (X represents the CD drive letter) and open directories to the
following path: X:\ EZ171\FMPC XP Drivers\EZ171\
The filename and path are populated in the Open field of the Run dialog box.
6 Click OK.
7 Click OK.
8 Click OK.
Setting Up FireWire Drivers for an LP 5500, LP 5700 or LP 5900 Printer Client Device
2 Connect the printer’s FireWire cable to the Printer Server’s FireWire Card #2.
3 Turn the printer switch to ON. Wait for the LCD screen to display Frontier…
7 Click Next.
8 Click Finish.
1 On the Printer Server, select Start > Settings > Network Connections.
2 Disconnect the printer’s FireWire cable from the back of the Printer Server. Note which port it is
connected to.
4 Right-click the 1394 Connection that is still listed as connected. (This is the scanner’s FireWire
connection.)
5 Select Disable.
Note: Disabling the connection takes a few seconds. The screen may need to be manually refreshed to
reflect the disabled connection.
7 Select Properties.
11 Click OK.
The Internet Protocol (TCP/IP) Properties dialog box closes, and the 1394 Connection 2 Properties
dialog box returns to focus.
12 Click Close.
13 Re-connect the printer’s FireWire cable to the port it was unplugged from.
Setting Up Firewire Drivers for an LP 1500, LP 2000 or LP 2500 Printer Client Device
1 Alert: Before proceeding, read this procedure and be prepared to quickly follow Step 3.
3 Connect the printer’s FireWire cable to the Printer Server’s FireWire Card #2.
Enter
• The printer’s ROM version now appears on the LCD screen.
• Turn the printer switch to STANDBY.
• Proceed to Step 5.
6 Click Next.
7 Click Finish.
3 Important: This procedure must be completed before running the vdentry application.
Examine the computer and determine if there is a built-in FireWire interface. If there is a built-in
FireWire interface, one or more FireWire ports will appear on the exterior of the computer’s case.
• The ports may be labeled 1394, IEEE 1394, iLink or FireWire.
• The ports may be labeled with the FireWire symbol:
4 If there is not a built-in FireWire interface, the newly added film scanner FireWire board has a
BusID of 0.
If there is a built-in FireWire interface, the newly added film scanner FireWire board has a BusID of
1.
7 Click OK.
9 Click Regist.
11 Click Next.
12 Click Finish.
13 Continue installation on the next page with the Disabling FireWire Networking for the SP
1500/2000/2500/3000 Scanners section.
1 Ensure that the SP1500, SP2000 or SP2500 film scanner is turned off.
3 Turn on the SP1500, SP2000 or SP2500 film scanner and wait for it to boot.
6 Click Next.
7 Click Finish.
8 Continue installation on the next page with the Disabling FireWire Networking for the SP
1500/2000/2500/3000 Scanners below.
1 On the Printer Server, select Start > Settings > Network Connections.
3 Select Disable.
Note: Disabling the connection takes a few seconds. The screen may need to be manually refreshed to
reflect the disabled connection.
4 Repeat steps 2 and 3 above for each 1394 connection in your system.
1 In the Windows taskbar’s system tray, double-click the clock icon in the bottom right corner.
3 Adjust, as necessary.
5 Click the Date & Time tab to adjust today’s date on the calendar if the date displayed is incorrect.
8 Click OK.
Date and time settings are updated, and the dialog box closes.
2 Select both the I386 directory and the Drvlib directory, and right-click.
3 Select Cut.
The directories and their contents are placed on the Windows clipboard.
6 Select Paste.
9 Select Properties.
12 Ensure that the C: drive is selected in the Drive (Volume Label) list box.
The new settings for the C: drive are saved, and the Drive (Volume Label) list box is updated.
15 Now, select the D: drive in the Drive (Volume Label) list box.
18 Click OK.
The Virtual Memory dialog box closes, and focus returns to the System Properties dialog box.
19 Click OK.
The SPC/MCU system is now ready to install the scanner (also called A1) and MS01 software.
Configurations Printer Size USB# Printer Size USB# Printer Size USB# Printer Size USB#
3 Referring to the configuration chart at the beginning of this chapter, turn on the first printer in your
configuration.
5 Click Next.
9 Click Next.
11 Click Finish.
14 Click OK.
17 In the Please set new USB field, enter the number that corresponds to the printer in the USB #
configuration chart at the beginning of this chapter.
18 Click OK.
The Set New USB No. dialog box closes, and focus returns to the ASK Tool application window.
The USB No. displayed in the ASK Tool application window for the selected printer updates.
19 Click Exit.
20 Repeat the above new hardware installation and USB number configuration procedures for
each remaining ASK printer based on the order listed in the table at the beginning of this
chapter.
21 After all ASK printers in your system have been installed and configured, select Start > Shut Down.
23 Click OK.
WARNING: You must perform a new backup anytime the system’s configuration settings have been
changed.
2 Configure the backup information as desired using the options displayed on the Backup tab.
3 Click Save.
4 Click OK.
The dialog box closes, and focus returns to the main Data Backup and Restore dialog box.
5 Click Close.
Non-Connected Systems9
If the lab does not have a connected system, power off all devices nightly using the established shut down
procedures as defined in the MS01 3.0 Start-up and Shut down Guide.
Important: Do not shut down the ICIII without first post-op’ing printers and scanners configured
with the system. Proper shut down requires post-op of these devices prior to clicking the
exclamation mark button on the MS01 interface.
Connected Systems
Not all hardware components in a Fujifilm retail lab system should be shut-down nightly. Use the following
guidelines to ensure that your lab system’s components run properly.
10 Power Off Nightly
Never Power Off
9
Non-connected systems have no Internet connectivity and no communication to outside networks. A
connected MS01 system is a system that receives data from Fujifilm’s fullfilment network, sends data to
Fujifilm’s fullfilment network, and receives orders from various sources (such as retailers’ photo Web
sites). This is all accomplished via Internet connectivity.
10
These devices should only be powered off for necessary maintenance.
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Support Mode
Throughout this guide, you will find that many procedures require you to be in Support mode. Support
mode enables you to access additional features of the operating system that Operator mode does not
allow you to access.
Getting into Support mode is a four-step process. Rather than repeating these four steps (with the
accompanying descriptive screen captures) in every location where Support mode is required, we show
those steps here and refer to this area when Support mode is mentioned in the rest of the guide.
4 Click OK.
The system automatically logs off and logs back on. This takes a minute or two. Some Windows
screens appear and self-dismiss during the process.
Operator Mode
Throughout this guide, you will find that many procedures require you to be in Operator mode. Getting
into Operator mode is a four-step process. Rather than repeating these four steps (with the
accompanying descriptive screen captures) in every location where Operator mode is required, we show
those steps here and refer to this area when Operator mode is mentioned in the rest of the guide.
4 Click OK.
The system automatically logs off and logs back on. This may take a couple minutes. Some
Windows screens display and self-dismiss during the process.
Accessing Maintenance11
Many of the procedural instructions in this guide require the operator to launch the Maintenance
application.
Note: SPCs do not display a Switcher. You will have to press <Alt+Tab> to access Maintenance on these
computers.
To launch Maintenance:
11
Note: Not all labs have access to the Maintenance application. For instance, if a lab is set-up in a
“locked-down” mode, Maintenance will not be accessible unless the system is in Support mode.
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