Professional Documents
Culture Documents
Chapter 1
Introduction
students in that particular level must be a flexible and excellent manager who can be
efficient even while working under pressure, as he or she would be dealing with young
people with diverse abilities, attitudes and experiences. Teachers in general have been a
central force in the facilitation of learning, playing a vital role in education and care of
While the teacher has been found to be one of the most important jobs in any
country, it is also one of the most stressful compared to other occupations (Adams, 2001).
This is characterized by many challenges as they are faced with high levels of emotional
exhaustion and burnout (Chang, 2009). The life and work of a teacher is that of endless
challenges. The demands that their profession imposes on them and the internal and
external forces that the revolve around them as they discharge their duties may affect or
influence their capabilities to perform well. Thus, it is important that society recognizes
the contributions of teachers to the nation and should actively look after the
intelligence on the self-efficacy of a teachers, and these described that not only
knowledge and skills are sufficient for effective teaching. Teachers‟ traits, attitudes and
beliefs make contributions to their effectiveness as educators. (Ortaatepe, Deniz and ayse
S. Akyel, 2015). Emotional intelligence (EI), as one of these traits, was first described by
2
Peter Salovey and Jack Mayer in 1990 while each was searching for factors of what was
important for functioning in society. Salovey and Mayer described emotional intelligence
as a form of social intelligence that involves the ability to monitor one‟s own and others‟
feelings and emotions, to distinguish among them, and use this information to guide
one‟s thinking and action (Salovey & Mayer, 1990, p.189). Daniel Goleman (1995)
brought the theory of Emotional Intelligence to the public in his work, “Emotional
Intelligence”. Goleman‟s (2000) research found that high levels of emotional intelligence
create climates for improving data offering, trust, healthy risk taking, and learning.
Emotional Intelligence is not an innate talent, but a learned ability, which has a unique
Schuette and Malouff (1999) argue “that Goleman‟s view of the adaptive nature
may help individuals gain admission to setting, but that emotional intelligence determines
how successful teaching they are within these settings.” Kremenitzer (2005) believes that
an important factor for effective and successful teaching is being able to regulate and
manage emotions within the classroom. He argued that unlike other skills that a teacher
has, the ability to respond to unanticipated and difficult spontaneous situations is perhaps
level of confidence that one has about one‟s own ability to perform a certain task. The
idea of self-efficacy is relatively new in field of education, but has gained popularity over
the past few decades. Bullough proposes that novice teachers need to possess a clear and
positive image of themselves as teachers (self-efficacy) before growth can occur; without
3
a clear self-image (high self-efficacy) novices are certain to fail miserably in the
classroom.
control, distinguished self-efficacy from “the colloquial term confidence” (p. 382). He
expressed that “confidence is an unclassified word that refers to strength of belief but
does not necessarily specify what the certainty is about” (p. 382) while “perceived self-
efficacy [refers] to beliefs in one‟s power to create given levels of achievement” (p. 382).
He also states that such a difference between self-confidence and perceived self-efficacy
teacher‟s judgement of his or her own capabilities to bring about the desired outcomes of
student engagement and learning, even among those pupils who may be hard or
unmotivated. Bandura (1994) believes that people with strong sense of self-efficacy have
approach difficult tasks, staying involved in activities, setting challenging aims and keep
going a strong commitment to them, having a heightened and sustained effort after
failures and obstacles, and then quickly recovering their positive self-efficacy (Bandura,
1994). On the other hand, people who doubt their capabilities or have low self-efficacy
may trust that things are harder than they really are, a belief that increases stress,
depression, and a narrow vision of how best to solve a problem (Pajares & Schunk,
2001).
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This study determined the level of emotional intelligence and level of self-
Theoretical Framework
oneself and towards others. The following theories support the idea that there is a
something about both intelligence and emotion. One‟s own thinking about emotional
intelligence was influenced by the call to broaden the study of intelligence by attending to
multiple specific intelligences (Mayer & Mitchell, 1998; Mayer &Salovey, 2004) that
affective, and cognitive channels (Izard, 2001). Such emotional signals communicate
information about the individual’s appraisal and motivated reactions to relationships and
their vicissitudes.
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This divides the abilities and skills of emotional intelligences into four areas: the
ability to (a) perceive emotion, (b) use emotion to facilitate thought, (c) understand
towards others. It also affects how one reacts to the environment and to different
situations. Therefore, the teachers‟ emotional intelligence may affect how they perform in
their workplace.
system, self-efficacy beliefs are the most central and pervasive influence on the choices
people make, their goals, the amount of effort they apply to a particular task, how long
they persevere at a task in the face of failure or difficulty, the amount of stress they
behavior required to produce an outcome such that higher the level of self-efficacy, the
more an individual believes he or she can execute the behavior necessary to obtain a
particular outcome (Bandura, 1977). One tends to avoid situations believed to exceed his
or her abilities and get involved, without hesitation, in activities for which he or she feels
capable (Bandura, 1977). A central idea posed in social cognitive theory is that success
(Bandura, 1977).
behavioral performance. The beliefs that people with high self-efficacy hold influence on
what they feel and think about others, thus motivating them to action. In other words,
individuals who are efficacious and capable of performing a given behavior are often
and others in a target behavior more frequently than those ones who feel unskilled
accomplish specific tasks) influences the tasks employees‟ level of effort and persistence
when learning difficult task. Four sources of self-efficacy are past performance, vicarious
experience, verbal persuasion, and emotional cues. Mainly due to the work of Albert
1997; Maddux, 1995, 2002) and a proven record of application in the workplace
(Bandura, 1997, 2004; Stajkovic & Luthans, 1998). Nine large-scale meta-analyses
significantly to their level of motivation and performance (Bandura & Locke, 2003).
Transactional Theories
The most commonly used transactional theory suggest that stress is the direct
product of a transaction between an individual and their environment which may tax their
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resources and thus threaten their wellbeing (Lazarus 1986, Lazarus and Folkman 1987).
Yet a more recent version of this theoretical model suggest that it is the appraisal of this
transaction that offers a casual pathway that may better express the nature of the
In this sense, any aspect of the work environment can be perceived as a stressor
by the appraising individual. Yet the individual appraisal demands and capabilities can be
skills, previous experiences, time lapse, and any current stress state already experienced
(Prem et al., 2007). One multidisciplinary review provides a broad consensus that stressor
really exert their effects through how an individual perceives and evaluates them (Ganster
cope with the underlying problem and by changes in psychological functioning, behavior
and function (Aspinwall and Taylor 1997, Guppy and Weatherstone 1997). In order to
recognize these external and internal elements of workplace stress, Cox (1993) outlined
another modified transactional theory. This theory represented the sources of the stressor,
the perceptions of those stressors in relation to his/her ability to cope, the psychological
and physiological changes associated with the recognition of stress arising, including
perceived ability to cope, the consequences of coping, and all general feedback that
Conceptual Framework
As assumed in this study, the level of emotional intelligence and level of self-
efficacy in classroom management that this study explored were correlated to determine
the significant relationship between the two variables. Accordingly, not only the teaching
skills and mastery of the subject were the important factors to considered in effective and
successful teaching but also managing the emotions inside the classroom contributes to
the teaching effectiveness as well. Moreover, the above variables such as the emotional
the study also examined the role of years of teaching experiences and educational
Profile Emotional
Intelligence
Age
Gender
Civil status
Years in
service
Highest
Educational Self-Efficacy in
Attainment Classroom
Management
This study determined the level of emotional intelligence and level of self-
efficacy in classroom management and explored if there exists a relationship between the
two variables. Thus, this study intended to answer the following questions:
1.1. Age;
1.2. Gender;
classroom management?
Null Hypothesis
conducted about emotional intelligence and self-efficacy among teachers. This will also
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serve as a reference that will inform the readers about the topic which may enlighten
them about the importance of emotional intelligence and self-efficacy. The study seeks
being, they will, through this study, will be able to be more aware of the class
management issues of the teachers in their schools. It is hoped that the results of this
study may motivate them to gently guide teachers and students to become more
Parents. Parents‟ understanding of the factors that can affect the teacher’s
teaching performance will help them further realize the difficulties and challenges that
teachers face in teaching their children. The results of the study will help them become
more considerate and more understanding of their children’s teachers and their efforts to
Pre-Service Teacher. As a future teacher, this study may give them an idea that it
is not only the mastery of the subjects and teaching skills they must prepare for to be an
effective teacher but they must also understand that managing emotions is also an
take a closer look at some issues and problems of their teachers that may affect their
performance in managing their classes and thus, they may become more considerate and
more understanding of their teachers in the future. This way it will create a healthier
Students. This study may give the students a good understanding of different
factors that may affect their teacher’s teaching performance as well as their performance.
It may help them better understand the role of emotional intelligence in being a
successful person. In this way, the students will be able to learn how to effectively deal
and interact with their teachers and with their fellow students as well as with their
families.
Teachers. This study may help them better understand that emotions and
reactions to situations may affect their teaching performance thus creating negative
impacts on the learning environment. Thus, once they achieve a better understanding of
this, they will be able to wisely control their emotions in different situations so to have a
Future researchers. This study may be of great help for a better understanding
and comprehension for future researchers who would like to study unexplored areas of
this topic.
This study was limited to determining the level of emotional intelligence and level
between the two variables. Secondary teachers of some selected schools in Second
district of Lanao Del Norte were the respondents of this study. While the study focused
on two variables, emotional intelligence and self-efficacy, there were many other
variables that were not necessarily related to emotional intelligence and self-efficacy that
could possibly have an effect on their self-efficacy in managing the class. However, this
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study did not explore other factors outside of the variables used and presented.
Demographic variables have been obtained but these were out of the scope of this study.
Due to the small sample size and because the respondents were secondary
teachers and were accessed from secondary schools of Lanao Del Norte, the findings
from this study cannot be confidently generalized to the population of all teachers in all
secondary schools.
instruments of data collection were used. Although data measurement was achieved by
having participants complete two separate instruments (SSEIT and TES), all of the data
were from the same respondents and no repeat measures were taken. Lastly, both
instruments are self-report versions, which might have compromised the results of the
investigation because participants might have given socially desirable responses. The
aforementioned are the significant limitation of this study and therefore, the results of this
Definition of Terms
For a clearer understanding of this study, the following used terms are
environment for the academic and social-emotional learning of student. In this study, the
Effective Teacher. Effective teachers strive to motivate and engage all their
students in learning rather than simply accepting that some students cannot be engaged
and destined to do poorly. They believe every student is capable of achieving success at
school and they do all they can to find ways of making each student successful.
(flinders.edu.au). In this study, the level of teacher effectiveness was determined using a
survey questionnaire.
teacher was determined using a survey questionnaire, this was also correlated to the self-
efficacy of the teachers to find out if the emotion of the teachers would affect their
classroom management.
Job performance. Relates to the act of doing a job. Job performance is a means
to reach a goal or set of goals within a job, role, or organization (Campbell, 1990), but
not the actual consequences of the acts performed within a job. In this study, some factors
senior high schools. They conduct classes in academic subjects, such as English and
mathematics, or skills, such as mechanical drawing and woodworking. They start with
the basics and add complexity to spur students' imaginations and intellects and to prepare
them for advanced education and jobs as adults.(stateuniversity.com). In this study, only
the secondary school teachers were considered as the respondents of this study and their
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determined.
study, the level secondary teachers‟ efficacy in terms of classroom management is being
Chapter 2
This chapter explores the literature and related studies which encompass the
Related Literature
Emotional Intelligence
Fatlas (2017) argues that there three major models of emotional intelligence.
for mastering the skills to four main emotional intelligent constructs of self-awareness,
first concept, self-awareness, is the ability to comprehend own‟s emotions and recognize
their effects while utilizing internal feelings to guide decisions, knowing what one feels.
another cluster includes the competency of empathy, the ability of feeling, understanding,
and reacting to others‟ emotions while comprehending social networks and reading
nonverbal cues. Finally, relationship management, the fourth cluster, is defined as the
ability to inspire, affect, and help others while managing conflict (Goleman, 1998b).
Goleman (1998b) supposes that these four domains are as competences that depending on
the important strength of each relevant EI domain can be learned. Despite the arguments
over an integrated definition or model for EI, there is a general agreement that emotional
Emotional Quotient (EQ) even before this term be popular and was used by Salovey and
comprehend and convey ourselves, understand others and correspond with them, and
manage the day by day necessities and problems (Bar-On, 2000”). In this concept, the
emotional and social capabilities and skills include the five main constructs and each of
Relationship), (3) Stress Management (Stress Tolerance and Impulse Control), (4)
Adaptability (Reality Testing, Flexibility and Problem Solving), and (5) General Mood
(Optimism and Happiness). Agreeable to this model, someone who is emotionally and
effectively, understand and communicate efficiently with others, and deal well with daily
intrapersonal capability to recognize about oneself, to know one‟s potencies and weak
spots and to convey one‟s emotions and thoughts non-destructively (Bar-On, 2006).
Mayer, Salovey, and Caruso‟s EI ability model (2000). The theory deals with the
inherent differences in individuals regarding their ability to identify their own emotions
and those of others, and in their ability to overcome emotional problems and carry out a
theoretical model that focuses on the emotional skills that could be developed through
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learning and experience. At the basis of this lies four central abilities: perceiving – the
ability to identify and decipher the emotions through facial expressions, pictures, voices
and objects, the ability to identify the emotions themselves, and self-awareness about
emotions; using – the ability to harness emotions for cognitive processes, for example,
thinking and problem solving, and using emotions to accomplish a task successfully;
understanding – the ability to understand the language of emotions, the subtleties within
emotions over time (shock that becomes sadness and pain); and managing – the ability to
control and regulate emotions both in ourselves and in others according to a certain
situation, and the ability to harness emotions with the intention of achieving a certain
Self-efficacy
theory. Bandura (1994) defines perceived self-efficacy as “people‟s beliefs about their
events that affects their lives” (p. 71). The cognitive construct of self-efficacy is task and
context specific (Bandura, 1977). In other words, self-efficacy beliefs determine how
people feel, think motivate themselves and behave in given situations. Bandura (1997)
suggest that self-efficacy beliefs are not a stable character trait of a person but an active
organize and execute the courses of action required to manage prospective situations”
(p.9). Self-efficacy comprises one‟s beliefs regarding what one is able to do. One‟s ability
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to reach an objective is related to the beliefs that the particular objective can be reached.
faith in the capacity for successful action. According to Bandura (1994), a sense of self-
structured to bring about success and to avoid experiences that lead to repeated failure. In
order to ensure a high level of initial success, the subject should break down difficult
tasks into small steps that are comparatively easy (Heslin & Klehe, 2006). Once positive
in activities that are similar to those already mastered. However, even failures that are
overcome with persistent effort can lead an individual to master even the most difficult
experiences” provided by social models. Observes‟ belief systems are altered when they
see people similar to themselves succeed with sustained effort; however, “observing that
observers‟ judgments of their own capabilities and undermines their efforts” (Bandura,
1986, p. 399). Bandura reports that some factors make an individual more sensitive to
experience and
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social evaluative criteria. Social models are effective at transmitting knowledge and
teaching observers effective skills and strategies for managing the demands of their
the third process to develop self-efficacy. When individuals are persuaded that they
possess the capabilities to master a given task, they will be more likely to put forth effort
and sustain the effort than when they have self-doubt and dwell on personal deficiencies.
results of the person‟s efforts (Bandura, 1986,1994). This construct continues to enhance
failure when a person is told repeatedly that he or she lacks the necessary capabilities to
handle the tasks at hand, thus the person may give up in the face of difficulties. This
spiral only validates the associated disbelief of the person‟s capabilities (Bandura, 1994).
The fourth method that people use to develop self-efficacy is through their own
efficacy can be energized toward performing better, while people with low self-efficacy
visualization can produce a positive result, while negative imagery can produce a
negative result. Kazdin (1979) found that imagery modeling could be used to improve
The emotional state of the individual determines how levels of self-efficacy are
impact. A person who is calm is more self-efficacious than a person who is aroused or
distressed (Maddux, 2005). The magnitude of mood can impact the level of self-efficacy
at a given moment, such as being very positive or negative compared to being slightly
positive or negative. The level of self-efficacy is greatly affected by how the person
interprets developmental levels. Bandura (1986) suggest if a person believes that he/she
has the ability to decide successful outcomes through effort and persistence, this will
comes a greater effort to achieve and persevere through difficult times. Self-efficacy
beliefs vary along three dimensions (Bandura, 1997; Maddux, 2005): (1) magnitude
which refers to the level a person believes him-/herself capable of performing at, (2)
generality, which refers to the extent to which changes in self-efficacy beliefs extend to
other behaviors and situations, and (3) strength, which refers to the resoluteness of
Teachers’ Self-Efficacy
Self-Efficacy refers to the level of confidence that one has about one‟s own ability
to perform a certain task. The idea of self-efficacy is relatively new in the field of
education, but has gained great popularity over the past few decades. Bollough proposes
that novice teachers need to possess a clear and positive image of themselves as a
teacher(self-efficacy before growth can occur; without a clear self-image (high self-
efficacy) novices are certain to fail miserably in the classroom (1991). Beginning
teachers need strong self-efficacy beliefs in order to continue in the field of education
(Mulholland & Wallace, 2001). Teachers who exhibit high levels of self-efficacy are also
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satisfied with their job and more empowered (Edwards,et al., 2002). Thus, self-efficacy is
Self-efficacy is often divided into two categories: general teaching efficacy and
personal teaching efficacy. General teaching efficacy refers to the beliefs held by a
teachers concerning the power that external factors such as home environment, violence,
or abuse, have in comparison to the influence that teachers and school have on student
learning (Tschannen-Moran etal., 1998). Personal teaching efficacy refers to the degree to
which teachers believe that they have adequate training or experience to develop
Classroom management
Classroom management has been a historical problem for teachers. Since the early
misbehavior were two most trying issues for new and sometimes, even experienced
ability to keep order the classroom, engage student in learning, and elicit student
cooperation, all while balancing the menial tasks of the classroom (Wong &Wong, 2009).
Research shows that “Students spend up to one-half of instructional time engaged in tasks
activities, discipline situations, and off task activities (Codding & Smyth, 2008).
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Related Studies
within a school context. Although some studies in the field of education have focused on
the emotional intelligence of students and on the role that this plays with respect to
experience more success in school (Fabio & Palazzeschi, 2008), other studies have shown
that teachers who promote emotional intelligence skills emphasize the value of individual
differences, enhance group work and problem-solving ability, and encourage students to
competencies increase the relationship among pupils, their reciprocal respect and their
In the study that focused on emotional intelligence and teachers, Coetzee and
Jansen (2007) found that teachers were often emotionally overwhelmed by having to
meet the expectation and demands set by the education system, parents, colleagues and
learners. In coping with these demands, the onus remains on the teacher to serve the
teaching profession with pride, compassion and passion. Furthermore, teachers give
meanings to their chosen profession and make a difference in children‟s lives when they
Teachers who are able to display emotionally intelligent behavior toward their
learners activate and nourish the hearts of their learners. Emotional intelligence creates
the conditions that help the learners to feel that they are cared for by someone who
accepts them unconditionally and respects their uniqueness. Such teachers set clearly
defined boundaries that are consistently upheld. They involve the learners in classroom
23
activities and make them feel that they belong. An emotionally intelligent teacher will
Jansen, 2007).
This is supported by Salami (2007) who states that a teacher‟s job may be
demanding and involves difficulties with heavy workload and unruly students, which
may result in feelings of frustration. Emotionally intelligent are able to place themselves
in a positive state of mind. They are likely to know how to avoid dysfunctional emotions
and use emotions in adaptive ways to alleviate feelings of frustration (Salami, 2007).
Emotional Intelligence develops the knowledge and skills needed for teachers to create a
classroom climate that can calm learners down. Learners become motivated when they
are approached with respect, genuineness and empathy (Coetzee & Jansen, 2007).
A study by Mikolajezak and Luminet (2007) found that individuals who exhibited
high EI had high self-efficacy. Furthermore, it was found that teachers with high EI were
more likely to use active coping skills in stressful situations as a challenge instead of a
threat. According to Penrose, Perry and Ball (2007), it is possible that enhancing a
teacher‟s EI may also have a positive influence on his/her sense of self-efficacy. This in
turn could lead to improve student achievement since self-efficacy is associated with
CHAPTER 3
This chapter introduces the research design, research sample, locale of the study,
together with the selected respondents that were the focus in this study.
Research Design
part was utilized in describing the level of emotional intelligence and level of self-
efficacy of the secondary teachers of Christ the King College de Maranding,Inc.. The
correlation part was utilized by determining the significant relationship between the two
variables. In this study it measures the present model on the level of emotional
relationship between the two variables. Emotional intelligence and self- efficacy are the
independent variables.
Research Environment
This study is conducted at Christ the King College de Maranding, Inc.for school
Norte. This school is private sector that accommodate Elementary,High School and
College level.The school adapt the K-12 program implemented by the government.
The Christ the King College de Maranding is considered as one of the best
College school in Lanao del Norte.In fact, after the wreckage done by a storm,it rises
again and developed new project that provide safety and conducive classroom, as well as
quality education.
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The school offered degree courses; Bachelor of Education( General Education)
and Bachelor in Secondary Education major in English and Math. They also offered other
and TESDA courses. It had 3,000 population more or less. Christ the king College de Maranding
is a Catholic school that served both Christians and Muslims which aimed and goal of producing
Frequency
Total 50
Table 3.1 shows the school distribution of the respondents who participated. The
respondents of the study constituted the secondary teachers of Christ the King College de
Maranding,Inc.
The data for the study was gathered using the following instruments: a) Emotional
based theoretically on the four-tier Emotional intelligence model by Mayer, Salovey and
Caruso (2000). The 33-item self-report questionnaire was five-point scaled (1= strongly
disagree to 5=strongly agree), and assessed three broad dimensions: (a) the appraisal and
et al.(1998) Self-report EI has good predictive and discriminant validity, and high results
of reliability, with an alpha Cronbach value (α) of 0.90. Example self-report EI items
include, “I am aware of the non-verbal message I send to others” and “I easily recognize
Emmer and Hickman‟s (1991) Emmer and Hickman developed this questionnaire by
adding 12 more items to Gibson and Dembo‟s (1984). Teacher efficacy scale, which is
the most well-known scale for measuring teachers‟ efficacy (Brouwers & Tomic, 2003;
Henson, Kogan, & Vacha-Haase, 2001). Emmer and Hickman (1991) omitted some of
the items of the original scale. The scale in its current form was used in studies measuring
teacher efficacy for classroom management by Brouwers and Tomic (2000) and Giallo
were found to be (α) 0.70. The Cronbach‟s alpha reliability coefficients were also
calculated for each sub-scale. The reliability coefficients were (α) 0.57 for personal
teaching efficacy subscale, (α) 0.66 for external teaching subscale, and (α) 0.64 for
Before administering the instruments of the researcher first sought permission from the school
head for the conduct of the study. When the approval was granted, the questionnaire was distributed online through
google form by the researcher and explained and translate each question for the teacher to fully understand the texts
using the messenger application. In distributing the questionnaire the researcher set an allotted time for the teachers
to answer the questions.
After the data were collected and analyzed, it was subjected to statistical analysis
Formula:
P=f/n x 100
Where:
P=percentage
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F=frequency
N=no. of cases
2. Means. This was used to describe the average score of the two variables
Formula:
X=Ʃxᵢ
n
Where:
x= mean sample
a measurement that indicates the degree to which two variables are related to one
exists between two variables (Leary, 2004), In this study, the Pearson product
moment correlation coefficient was used to correlate the sum of the EI and self-
two variables.
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Formula:
NƩxy – (Ʃx)(Ʃy)
r=
√(NƩx 2
– (Ʃx)2)(NƩy2- (Ʃy)2)
Where:
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