DEPARTMENT OF TRAINING & PLACEMENT

KALINGA INSTITUTE OF INDUSTRIAL TECHNOLOGY (KIIT)

DEEMED TO BE UNIVERSITY, BHUBANESWAR (ODISHA)
No. KIIT-DU/T&P/22/135 Date: 2nd March’2022
n
Kind Atten : 2023 Graduating B.Tech (CSE/IT/CS&CE/
CS&SE/ ETC/ E&CS/E&I/EEE/E&Control System) Students

Opportunity for above students to join Placement-Linked

Training / Industry Elective named “Telecom BSS (Business
Support System)” under KIIT - CSG Talent Development
Program.

For more than 35 years, CSG has been a trusted partner to

some of the most well-known brands, operating across more
than 130 countries worldwide. CSG manages billions of critical
customer interactions annually, and we do it with a singular
focus—an obsession—on our customers’ success.
CSG is a leading provider of revenue management and digital
monetization, payments and customer engagement solutions.
 Improve customer engagement and reduce churn.
 Reduce operating expenses and engagement solutions
that help their customers run their businesses more
efficiently.
 Quickly launch new digital services and enter new
markets.
 Compete and win in an ever-changing global marketplace.
For more details browse the links provided below:
CSG Careers - Together You Win
CSG Careers - Together You Win - YouTube

CSG: The Power of Partnership

https://www.youtube.com/watch?v=mXE7VRbEI4U
Interested Students can REGISTER using the link mentioned
below for participation on or before 4th March’ 2022 by 11.00
a.m
https://tinyurl.com/Registration-CSG-2023
Eligibility Criteria: No Backlogs for the training eligibility, and
post completion of training students will be eligible for hiring
as per the company’s criteria.

The said program will be officially launched on 5th March

2022 (Saturday) virtually. The schedule of launching program
will be notified separately.

Highlights / Salient Features:

1. Complete classroom delivery and hands-on shall be conducted
by CSG experts. Classes commencing from 2nd Week of
March’2022.
2. All classes shall be held on weekends/off hours. Complete
schedule will be communicated post launch of the program.
3. Candidates successfully completing the elective course will be
eligible for campus hiring process of CSG with an additional
weightage.
4. Scope for Paid Internship Opportunities during 7th / 8th
Semesters virtually.
5. Course completion certificates and other goodies shall be
awarded to the participants who will complete the course
successfully.

Dr. Prachet Bhuyan

Dean (T&P), KIIT-DU.

NB:
(1) Selection and final shortlisting of the candidates in the Industry
Elective course shall be done by the company.
(2) Detailed content of Telecom BSS(Business Support System) is as
follows:
 Detailed Syllabus Telecom BSS (Business Support System)
Duration
Topic
Chapter (hours)

Introduction to Telecommunications: Overview of Telecommunication,

Telecom Services, Generations of Telecom, Network Architecture,
Chapter 1 4
Telecommunications terms and scenarios, BSS/OSS introduction,
Industry organizations

Evolution of Cellular Network: Overview, Cellular Network, 0G

Chapter 2 4
Wireless, 1G, 2G, 3G, 4G, 5G

Telecom BSS: TMF Business Process Overview, CRM, Billing/Revenue

Chapter 3 Management, Product Catalog, Order Management/Provision, As per 10
PDF and Internal slides

Telecom Business Models: Business to Business (B2B), B2B2C, B2C,

Chapter 4 2
MVNO

New Emerging Scenarios: 5G Use Cases, IOT, Edge Computing, Billing

Chapter 5 2
SaaS

Chapter 6 Customer Journeys: Overview, Examples, Benefits of CJ 2

Telecom System Landscape: TMF Application Framework, Example of a

Chapter 7 Project Integration, Application Program Interface (API), 2
REST/SOAP/Diamter etc.

Dev Ops: Requirements, Estimation, Testing (Unit and Integration),

Chapter 8 4
Case Study

Agile Processes: Introducing Agile, Different Roles and Processes in

Chapter 9 2
Agile, Waterfall vs. Agile – What Changes

Chapter 10 Business Process Automation ITIL Overview, Case Study 4

Total hours 36