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The Badass B2B Growth Guide Play CC8: Cold Call Transcript That Booked a Meeting
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www.getwsodo.com
www.getwsodo.com
Here's the transcript and the underlying psychology of an awesome cold call I received that resulted in a meeting:
The Foundation
SDR: Hi Josh, this is Beth from ACME. How's Florida treating you?
Play F1: Know Your Market Casual, genuine, and friendly opener. "Florida" makes my ears perk up because it's a bit different than what other
salespeople say.
Play F2: Having a Growth vs. Fixed
Mindset
Me: Fine. Love Florida. I'm sorry who's this?
Play F3: Don't Be a Debbie Downer
This is probably a typical response. Regardless of the response, you can elegantly transition into the next part of the script.
Play F4: How to Elegantly Explain
What You Do
SDR: Ah, sorry, my name is Beth. We've never met. The reason I'm calling is that I read your LinkedIn post about leveraging the
Play F5: Ditch the Pitch structure of headlines on sites like Digg and Buzzfeed to come up with subject lines and was wondering if you're familiar with
ACME?
Play F6: Starting Conversations
with Strangers
"We've never met" disarms me because it's honest. She's not coming across as a pushy salesperson. "The reason for the call"
Play F7: Don't Exceed Your
sets up why Beth is calling which is what I'm wondering. The trigger is relevant because it's about a post I wrote. My ego feels
Prospect's Speed Limit
good because the SDR is acknowledging something I wrote. The acknowledgment is specific so it come across as genuine.
Play F8: Solutions Disguised as Generic compliments feel fake.
Problems
Play PM5: Jobs to Be Done This is an expansion question. When prospects feel understood, they are more open to listening to what you have to say. So
Interview Guide
don't blurt out your 30-seconds elevator pitch too quickly.
Play PM6: Example of a Jobs-to-
Be-Done Interview Me: Great. I send a Navigator saved list and 4 days later I get back leads that are 80% accurate.
Play PM11: A Shortcut for Building "Are you open?" puts the prospect in control, which lowers resistance. "Not for now," takes the pressure off because I don't
Credibility and Trust
feel like I'm being pushed to do something now. "Opportunities beyond what you have now" — people are usually open to
seeing how they might be able to do something better.
Outsourcing List Building
Me: OK.
Play LB1: Getting Started