CONFIDENTIAL OCTOBER 2020/SET A/MGT2023/MGT201

FINAL EXAMINATION
BACHELOR OF ACCOUNTANCY (HONS)
BACHELOR OF BUSINESS ADMINISTRATION (HONS)
BACHELOR OF CORPORATE ADMINISTRATION (HONS)
BACHELOR OF SCIENCE (HONS) IN INFORMATION SECURITY
BACHELOR OF BUSINESS ADMINISTRATION (HONS)
HUMAN RESOURCE MANAGEMENT

COURSE : PRINCIPLES OF MANAGEMENT/

FUNDAMENTAL OF MANAGEMENT
COURSE CODE : MGT2023/MGT201

DURATION : 3 HOURS

INSTRUCTIONS TO CANDIDATES:

1. This question paper consists of TWO (2) parts : PART A (6 questions)

: PART B (2 questions)

2. Answer ALL questions from PART A and PART B in your own answer script.

3. All answer MUST be hand-written in black/dark blue ink.

4. Please write your name, id number and section on every page of your answer script
submitted.

5. Scan your answer script and submit through OLES before the system closed.

MYKAD/ PASSPORT NO : __________________________________________

ID. NO. : __________________________________________
LECTURER : __________________________________________
SECTION : __________________________________________

DO NOT OPEN THIS QUESTION PAPER UNTIL YOU ARE TOLD TO DO SO

This question paper consists of 3 printed pages including the front page

CONFIDENTIAL
CONFIDENTIAL OCTOBER 2020/SET A/MGT2023/MGT201

PART A : STRUCTURED

Answer ALL questions.

1. a. Explain THREE (3) basic skills required for managers.

(6 marks)

b. Discuss THREE (3) reasons why it is important for a manager to plan.

(6 marks)

(Total : 12 marks)

2. With an appropriate examples, discuss TWO (2) types of problems and TWO (2) types
of decision.
(10 marks)

3. Explain FIVE (5) traits associated with successful leadership.

(10 marks)

4. Briefly explain the following terms:

i. Responsibility
ii. Centralization
iii. Span of control
iv. Work specialization
(8 marks)

5. Discuss FIVE (5) needs according to Maslow’s theory of motivation.

(10 marks)

6. Explain FOUR (4) functions of communication.

( 10 marks)

(TOTAL : 60 MARKS)

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CONFIDENTIAL OCTOBER 2020/SET A/MGT2023/MGT201

PART B : ESSAY

Answer ALL questions.

1. Describe the steps involved in the control process.

(20 marks)

2. Discuss the internal and external forces for change by giving appropriate examples.

(20 marks)

(TOTAL : 40 MARKS)

END OF QUESTION PAPER

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