Integrated reverse logistics in supply chain

The process of managing returns is known as reverse logistics. Reverse logistics include all
procedures relating to how the returned product is transported by the customer, where it is
shipped to, and how it is handled once it arrives
Processes that a product can undergo in reverse logistics:
 Remanufacturing
 Refurbishment
 Returns management
 Recycling and waste management
 Warranty management
 Warehouse management

Benefits of Reverse Logistics

 Minimize the negative impact on the environment

 Enhance the company's image and increase customer satisfaction
 Learn new techniques for repurposing materials
 Stock control