Effectiveness of Work Immersion in The Communication Skills of Freshmen Students

PAMANTASAN NG LUNGSOD NG VALENZUELA
Tongco St., Maysan Road, Valenzuela City

Senior High School Department
Chapter I
Introduction
Background of the Study
Work Immersion program is a course requirement for graduation that Senior High
School students must undergo wherein they directly experience the environment related
to their specialized field (DepED, 2017). It is implemented to make the students prepared
for the real-world situations. This is by giving them a training that can prepare them when
they go through the career path that they want to pursue. It also improves and builds new
skills of students, and it helps students to gain new skills that can also improve their
existing capabilities. Moreover, communication skill is an important skill where in two
people interact with the purpose of transmitting information such as thoughts and beliefs
of a person (Kirst, 2017). Likewise, interpersonal communication skill is significant in
developing human relationships through verbal or non-verbal means. Every individual
uses it to interact with other individual or a group as it is said to be one of the most
important life skill because our personal, social, and professional life relies on it
(Maharjan, 2018). Effective interpersonal communication in the workplace is important to
a well-functioning, high-performing team. Interpersonal skills are the ability to
communicate important information and manage social interactions. According to Roubler
(2018), "Effective interpersonal communication in the workplace is significant for a well-
functioning, high-performing team". Interpersonal skills in communicating has a big role
in giving information and managing socialization effectively. Business Communication
Quarterly journal explains that difficult skills are the ones that helps an individual to be an
expert that is needed for a job, while social skills are interpersonal qualities, such as
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interacting with people. These can often be complicated to distinguish and measure, but
can be just as essential for career development, personal and team morale, and business
success.
However, based on the study of Lopez (2018), if the work immersion program is
not well implemented to the students, it could be disadvantageous for them. Since the
students of this program are still young and just a fresh graduate from junior high school,
there is a big possible chance that this program will not be able to succeed. Furthermore,
the work immersion is an off-campus activity, so the students are not well monitored. The
administration will only base their performance according to the written reports submitted
to them. He also states that the students who are placed in high-pressuring environment
are prone to anxiety so the schools must choose the best program for their students. Plata
(2019) also states that insufficient availability of classroom can affect the progress of the
skill of the students because of the not comfortable workplace that withdraws their
attention. Based on the statements above, it is evident that interpersonal communication
plays an important role in the students' career life, therefore its development is a must.
Moreover, work immersion program plays a pivotal role in preparing students in real-life
workplace and if it is not well implemented it can affect one’s ability to be ready in the
chosen career path. In result, the researchers want to conduct a study to test the role of
work immersion in developing interpersonal communication skills regardless of the
hindrances that they might face during the work immersion program of the freshman
college students taking Bachelor of Science in Business Administration at Pamantasan
ng Lungsod ng Valenzuela.
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On the study of Pope (2015), it was stated that having interpersonal
communication skills is really necessary in the future hiring or employment success,
especially if it was already learned when they were just students. In addition, Abao and
Enoc (2018) states that learning in classrooms are not enough, the students must
experience to learn better. This is supported by the experiential theory of Kolb wherein
he said that experience is significant for students to learn, improve or gain new skills in
the process. Unlike the other studies, this will find not just the effect of work immersion
but also test if the students’ interpersonal skill is influenced after undergoing work
immersion program in case hindrances are faced during the period of the said program.
At the end of the study, the researchers will provide an article containing the result,
conclusion, and recommendations based on study for the benefits of the students,
parents, institutions, companies, and future researchers.
Statement of the Problem
The study focuses on the role of work immersion program in developing the
interpersonal communication skill of the freshmen students taking Bachelor of Science in
Business Administration students in Pamantasan ng Lungsod ng Valenzuela Academic
year 2019-2020 considering the factors that they can experience during the work
immersion period.
Specifically the study will focus on answering the following questions:
1. What is the status of implementation of work immersion program in the areas
of:
1.1. Age Classification
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1.2. Student Monitoring
1.3. Work Environment
2. What is the level of interpersonal communication skill of students in the areas
of:
2.1 . Teamwork
2.2 . Verbal Communication
3. Is there a significant relationship between the status of implementation of work
immersion program and the levels of interpersonal communication skill of the
respondents?
4. What is the proposed output of the study?
Theoretical Framework
The researcher will use the Social Cognitive Theory (Bandura, 1989) where in it
states that people can learn through observation and social interaction (as cited by
Behavioral Change Models, 2019). This theory will be use to assess if the students who
undergo work immersion program can affect their interpersonal communication skills by
observing and interacting among their co-workers that can result to the development of
the said skill which is an important skill a person should posses.
Experiential Theory of Kolb (1984) will also be use, for this theory states that
students are capable to learn through experience (as cited in McLeod, 2017). This is to
evaluate if experiencing work immersion program improves the interpersonal
communication skills of the students. Both theories seems to be connected because
students under work immersion program are experiencing interactions with co-workers
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as well as observe and experience the actual workplace. The two theories will be use to
know the effect of the work immersion program in interpersonal communication skill of
the students but also test if the students’ interpersonal communication skill is developed
considering the status of work immersion program in the areas of age classification,
student monitoring, and work environment also the level of interpersonal communication
skill of the respondents in the areas of verbal communication and teamwork.
Hypothesis
There is no significant relationship between the status of implementation of work
immersion program and the levels of interpersonal communication skill of the
respondents.
Conceptual Framework
Social Cognitive Theory Experiential Theory

(Bandura, 1986) (Kolb, 1984)
Work Immersion Program
Age classification Student Work

Monitoring Environment
Interpersonal
Communication
Skill
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It will discuss how the Social Cognitive Theory (Bandura, 1989) and Experiential
Theory (Kolb, 1984) assess how those theories affects the work immersion program.
This is to evaluate if experiencing work immersion program improves the interpersonal
communication skills of the students. Then the theories will be used to know the effects
of implementation of work immersion program in interpersonal communication skills of
the students and also to test if their interpersonal communication skills are developed
considering the status of work immersion program in the areas of age classification,
student monitoring, and work environment, also the level of interpersonal
communication skill of the respondents in the area of verbal communication and
teamwork.
Research Paradigm
Process Output
Input
Pre- survey
Identified Result
Planning of Action
1. Survey questionnaire Survey
Article about the result,
to answer the status of
Collection of data conclusion, and
implementation of work
recommendation:
immersion program in
Data analyzation The Effect of
the areas of:
Implementation of Work
1.1. Age classification
Interpretation of Data Immersion Program in
1.2. Student monitoring
the Interpersonal
1.3. Work environment
Communication Skill of
2. Survey questionnaire
Students from
to answer the level of
Pamantasan ng
Interpersonal
Lungsod ng Valenzuela
communication skill of
the respondents in the
areas of:
2.1. Teamwork
2.2. Verbal
Communication
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First, the researchers will plan for the action, this includes the making of a survey
questionnaire to answer the status of implementation of the work immersion program in
the areas of age classification, student monitoring, and work environment. Also, survey
questionnaire to answer the level of Interpersonal communication skill of the respondents
in the areas of verbal communication and teamwork to be answer by freshman students
taking Bachelor of Science in Business Administration in Pamantasan ng Lungsod ng
Valenzuela Academic Year 2019-2020 who are convenient to answer the questionnaire
provided by the researchers by the time the researchers are surveying. Next, researchers
will finally conduct the survey. Then, after answering the questionnaire, the researcher
will collect the filled up questionnaire. Following this, the data analysis will take place
where the research will analyze the answers of the respondents. Afterward, proceed to
the interpretation of data where the researchers will interpret the answers of the
respondents if the implementation of the work immersion program has a significant
relation to the level of interpersonal communication skills of the students. Finally, the
researchers will make the proposed output of making an article about the result,
conclusion, and recommendation of the study.
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Significance of the Study
The study will be conducted to find out if implementation of work immersion
program influence the interpersonal communication skill of the students particularly the
freshmen students of Pamantasan ng Lungsod ng Valenzuela academic year 2019-2020.
The result of this study is beneficial to the students, parents, institutions, companies, and
to the future researchers because this can give information about if work immersion
program affects interpersonal communication skill.
This research will be beneficial and useful to the following particular group:
To the students. The students will have better experience that can result to
gaining of more knowledge from the company they worked with.
To the parents. This study will inform the parents about the effects of
implementation of work immersion program in the interpersonal communication skills of
their children.
To the institution. It will provide information to develop their program to improve
the interpersonal communication skill of the students taking work immersion.
To the company. The company will be able to improve their work immersion
program to develop the skills of the students.
To the future researchers. This study could also be a good source of information
that could help to develop other related study.
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Scope and Limitation
This study focuses on the answering if there is a significant relationship between
the implementation of work immersion program in developing interpersonal
communication skills of the students from Pamantasan ng Lungsod ng Valenzuela where
in Quota Sampling will be used to identify the number of respondents needed. Also,
Convenience Sampling in the administration of the survey. The researchers will use Likert
scale to identify the status of implementation of the work immersion program and also
use this method to measure the level of interpersonal communication skills. The statistical
treatment will be used is the Pearson Correlation Coefficient to test if there is a significant
relationship between the implementation of work immersion and the level of interpersonal
communication skills. The research data is based on the survey questionnaire that will be
answered by the respondents. The study is limited only to the freshman Business
Administration students in Pamantasan ng Lungsod ng Valenzuela Academic Year 2019-
2020 who experienced work immersion. The study will only include age classification,
student monitoring, and work environment as the area of the status of implementation of
the work immersion program and also cover verbal communication and teamwork under
the area of interpersonal communication skills.
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Definition of Terms
Age classification the differences and similarities of the age of the workers inside the
workplace.
Communication Skills an ability of being capable of sending and receiving information
with other people (Gonzalez, n.d.).
Student monitoring the act of evaluating the performance of the students inside the
classroom and workplace.
Interpersonal communication skill is where you can both interact and communicate
with other people, in group or individually (Bajracharya, 2018).
Interpersonal something that involves relationships, communication or interaction that
happen between people (Your Dictionary, n.d.).
Level it pertains to the position that usually deal with the achievement, significance or
even in values. (Merriam-Webster, n.d.)
Status it is the condition or the standing of a person, things or even an event in a particular
time. (Dictionary.com, n.d.)
Teamwork group of people who are working together to achieve one goal as stated by
Scarnati (2001) as cited by Abdelwahab (2019).
Verbal Communication a kind of communication that shares information through spoken
words (SkillsYouNeed.com, n.d.).
Work environment all the surrounding of an employee where they do their jobs
(Personalenheten, 2019).
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Work Immersion is an implemented construct of job simulation where the students can
apply what they have learned throughout their Senior High School years (Sarmosa,
2018).
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CHAPTER II
Related Literature and Studies
This chapter deals with the review of related literature and studies both foreign and
local which considered relevant to the study.
Definition of Work Immersion Program
According to Acar (2019), the Philippine Department of Education (DepEd) is
undertaking the major reforms that anchored the implementation of a new K to 12 system
that needs to improve the basic education for Filipino children. The newest reform of the
department is the Senior High School (SHS) that has a goal to prepare the students to
pursue higher education; for the job or to manage a business. One of the requirements
before the graduation of SHS is the Work Immersion Program. The students familiarized
the work-related environment related to their field because through the work immersion
they are exposed in there. The focus of this is to let students gain relevant and skills under
the guidance of industry workers and experts; appreciate the importance of the lessons
that have been taught in the classroom, and enhance their knowledge and skills. In
addition, it has been revealed that the environment allows the respondents to appreciate
the tools and equipment in the workplace, also students were aided with learning
materials and perform hand-on tasks.
Importance of the Work Immersion Program
As stated by The Asia Foundation (2018) youth unemployment is a large problem
in the Philippines. Department of Education’s Senior High School (SHS) program is the
only way to address it and assist by the K-12 education reform. The work immersion
program provides students with real workplace experience, providing students with a set
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of skills that can help them to inform and improve their skills. It tells how the Coalitions for
Change (CfC) program worked with local and international industries to address the policy
in SHS work immersions. It works well with a high passing rate in National Certification.
The work immersion program is a must because the students are faced with real-world
activities that will allow them to use the competencies they have learned in school.
Moreover, even if they can get a job, 80% of the students continue college education after
the K to 12 program, based on surveys (Gallarde, 2018). In addition, work immersion is
the highlight of Senior High School, it is important to the students for this experience will
help them to grow and improve themselves as a professional. Exposure to the actual
workplace using tools, equipment, and documents for a specific job. Therefore this
experience will help them in their current or future job (Lozada, 2017).
The work immersion program is important for it allows the students to gain and
improve their skill, as well as shapes the attitude of a student for better cooperation within
an organization for a better quality of working life because this program will serve as a
training ground that let student experience real workplace scenarios (Victory Christian
National High School, 2015; Basariya and Sudhakar, 2018).
Definition of On-The-Job Training
According to the Encyclopedia of Business (2011), as cited by De Jesus (2012), on-
the-job training is the oldest form of training that is located outside the school premises
wherein students are working alongside with experienced worker, professionals, just like
what is practiced during middle age where master craftsmen passed their knowledge to
their apprentice.
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OJT or on-the-job training is a training that helps and makes the students improve
their performance specifically inside a workplace which involves hands-on experience of
the real job. Also, this training contributes to students’ experiences and abilities while
enhancing their acquired knowledge. Having training helps to lessen mistakes or errors
that might occur inside the workplace (Indeed Career Guide, 2019). Besides, De Jesus
(2012) stated that OJT program objectives are recognized on being a very good extent.
As the supervisors' evaluation, trainees did well on in their on-the-job training in terms of
job and behavioral attributes. Trainees enjoy the food that they received from their
supervisors but they do not receive any monetary l, medical support, and insurance while
they are having their training.
Besides, on the job training is a program of learning a skill, knowledge, and other
competencies that will be acquired in performing the given job or task in the workplace as
a requirement of their training (Heathfield, 2019).
Advantages and Disadvantages
On-the-job training happens inside the workplace and this training has its
advantages and disadvantages. Students must not take it for granted for a good
performance in the workplace may result in the employer hiring the student after they
graduate college, or give them monthly allowance as a return for their very good
performance. It will help the students to become confident in their chosen careers. And
not doing well can affect your application for a job because employers are also looking
for a person’s background during the OJT (PCdreams, 2016).
Hence, on-the-job training provides job experience to the college students that can
influence the student’s attitude towards the workplace. The problem comes in if the
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institution poorly chooses training that will guide the students. It is not a practical move
considering that these students are the future employees and learning from a not well-
trained instructor can highly affect one’s perception of what a person should be an
employee (StudyMoose, 2016).
Definition of Age Classification
According to Wen-Bing, Cheng-Ping & Chun-Wen (2001), as cited by Prasad &
Yarlagadda (2015), age classification was formed which considered four different human
age groups. Infants, young adults, middle-aged adults, and seniors, are the four different
classification of human age.
Larkin (2019), defines it as the diversity in age inside the workplace. Nowadays
the age diversity in the workplace has become a challenge to business leaders for it is
hard to manage a team with people of different ages as well as have different needs and
wants in the workplace. Because these problems arise such as discrimination. But
research shows that the more diverse the age is the more successful a business is.
According to Garver (2017), discrimination by age is not only affecting the eldest
workers in the workplace but also the young workers too. Even though there is a lot of
kind of discrimination happens inside the workplace, ageism is still the common one.
People see ageism in the workplace as a problem for the elder workers, but if you look
on the other side of that, the young workers inside the workplace are also experiencing
it. This is because of the stereotyping that workers at a young age seem to be lazy,
spoiled, unpredictable, unreliable, and unprofessional, which causes the companies to
doubt hiring them.
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As stated in the study of Cho, Chung, Kim, Park, Park, Yang & Yang, (2015), the
age and the workability of an employee has no significant relationship with each other. It
also said that elder employees and young employees are the same when it comes to
productivity, skill, and speed.
On the other hand, according to Del Rosario (2015), younger workers have favored
greater participation by being able to involve in decision making in their workplace. It may
imply that those young workers favor organizations that can allow them to be empowered
and involved.
Definition of Student monitoring
Inside the classroom, it is the act of monitoring students to be able to identify the
students’ performance. It allows the teacher to spot if his students are doing their assigned
task and if progress is visible, and if not, they will be able to do something immediately to
help their students (Victoria, 2019). Just like inside the workplace, students who are
having immersion should also be monitored by their supervisors to see if the student
trainees do the assigned tasks to them effectively and also to evaluate their progress.
According to Cleal and Sell (2011), as cited by Sagun (2019), being available to
supervisors in the time of need, share their knowledge, and having the ability to interact
with employees and communicate well are some of the basic traits that supervisor should
have. It is said that having a well and effective supervision gives employees a high
satisfactory level while if they communicate less, employees’ satisfaction becomes less.
Moreover, according to the University of New South Wales (2020), facilitating and
helping the group works allow the individual to monitor the current situation of a group,
the progress, and also help when it encounters challenges. Hence, in group activities
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even though some students were informed what to do there are still who are not cleared
about their task, this is when the adviser comes in as a guide to make sure that clarity
has been done. This allows the students to gradually improve through time, also builds
connections within its members.
With the use of technological advancement, monitoring employees is easier, an
example is the use of GPS in locating company vehicles, use of surveillance cameras to
monitor the employees inside the company which is a good thing to assure the rules and
policies are well implemented, as well as monitor their performance, also use for their
safety. But it has its cons such as the employees feel anxious about the company invading
their personal spaces and can also mean that they do not trust their employees (Miller,
2019; Alampaya and Mechanova, 2010).
Definition of Work environment
Work environment is where employees can interact with their peers, subordinates,
and managers. It also includes the physical condition of the workplace such as office
temperature, equipment, and the work processes or procedures (Money-zine. com,
2019).
Additionally, according to Anne, Esser, Holte, and Lane (2010), as cited by Sagun
(2019), the working environment consists of job security, safety to employees, good
performance, motivation to perform well, and participation in the decision making for the
sake of their firm. There are different factors within the working environment, wages, and
communication that may be effect job discrimination. Once the employees understood
the essence of the firm, they have a high possibility to commit and give loyalty to their
organization.
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Importance of Work Environment
Building a good work environment is key to making your company successful and
have competent and happy employees. It helps to build solid teamwork, do a better job
and would improve their outputs that lead to a successful team (Philstar. com, 2016).
In the research study of Maulabakhsh and Raziq (2015) entitled "Impact of Working
Environment on Job Satisfaction", discussed that having a good working environment is
imperative in attaining job satisfaction of the employees. Employees nowadays were
concerned about their work environment especially in working hours, job safety &
security, relationships with co-workers, esteem needs and top management so the
companies have to ensure that employees were working in a conducive and friendly
environment. Also, creating a positive work environment the study tends to have a happy
employee who is more engaged, can do a better job, and lower the rates of absenteeism
and less stress that will result to the improved performance and productivity of a person
(Abun, Agoot, Lalaine, Magallanes, Paynaen and Pre, 2018; Blackman, 2018).
Moreover, according to Ilo (2018), as cited by Sagun (2019), it is estimated by the
Philippine Government that most of the employees were satisfied in the safety and health
protection and services of an enterprise even if it is a medium or large enterprise. But it
also stated that in 38.8 million of the nation’s workforce, there is only 1 out of 18 who is
experiencing safety and health protection and services in the workplace.
Definition of Interpersonal Communication Skill
Lim (2019) states that interpersonal communication skill is an act of interacting
effectively to a person as well as the ability to work well with other people, referred to as
social intelligence, interpreting signal to accurately identify the information a person wants
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to convey. The exchange of information, ideas and thought, to another which includes
verbal communication and teamwork (Times Square Chronicles, 2019).
Importance of Interpersonal Communication Skill
The said skill is important to the life of a person, it is a life skill that helps a person
to succeed and developing it can prevent arguments, and misinterpretation between you
and the person you talk to (Terrell, 2019). Moreover according to the study by Hurst,
Nixon, and Wallace (2013) the data collected reveals that students agree that learning
through interaction enhances their knowledge and boosts problem-solving skills. An
effective way that allows students to engage in the discussion. Furthermore, Philippine
Business Social Progress conduct a study in Cagayan De Oro City wherein it states that
Senior High School (SHS) students should be skilled in problem-solving and interpersonal
communication skill to support the SHS program. One of the activities was the Job Market
study to determine the current labor demand and supply in Cagayan De Oro and nearby
provinces and how well SHS students respond. The result of the study provides
information and insights about industry and jobs available for the SHS students (Retunil,
2017).
Definition of Teamwork
Teamwork is an act of working with a group of people and doing your part
professionally and efficiently to achieve a goal or complete a task (Leonard, 2018).
Importance of Teamwork
According to the study made by Hisam and Sanyal (2018), it has been proved that
teamwork has a significant relation to the performance of an employee alongside
leadership and structure, group morale and results, assessment and incentives.
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Developing these will result in a positive performance of a person in the workplace
regardless if it is organizational or individual. In addition based on Ogbonnaya (2019)
teamwork can be both beneficial and not in the workplace. According to the result of the
interviews positive outcome such as higher level of productivity and better quality of
products and services are seen but contrary to the positive idea that teamwork cause it
also leads to the increase in the anxiousness of the employees for the positive outcome
results to the pressuring environment where a higher level of expectation from the
management are set that makes them feel tense during work.
Moreover, a study made by Lucena and San Jose (2016) stated that cooperative
learning allows the students to express their ideas during the collaboration. A constructive
approach to develop speaking skills by cooperating with their peers. Performing it with a
group and let the fearful students boost their confidence standing realizing the
responsibility to discuss their concept. This is supported by social cognitive theory by
Bandura wherein interaction takes place to acquire knowledge.
In addition, developing a child’s ability to work with others allows them to develop
social and emotional skills, and also improves self-confidence. Experiencing working in
teams can make them feel like they belong to the community. Aside from gaining new
knowledge from other people it increases competitiveness as well as a good sport which
is a positive attitude that young one should have (The Freeman, 2017). Teamwork is the
ability to cooperate with other people.
From the study by Alafriz, Calleja, and Hechanova (2014) Filipino teamwork is
different because it does not only focus on being competent in making good quality
products and service but Filipino workers also include the attitude of their co-workers, to
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feel like there is a greater bond between them that makes them feel like they are family.
Their social relation allows them to work together efficiently. Understanding the culture
that a person belongs to can affect the teams’ cooperation during tasks.
Definition of Verbal Communication
According to Lucanus (2017), Oral communication skills are substantial for every
student because it is a vital skill to be successful and to achieve future goals of the
students’ career choice. Oral communication allows students to productively
communicate stating their arguments, stand and doubts effectively. Additionally, in a blog
made by LookUpgrade (2018), it stated that verbal communication is the way a person
expresses ideas orally and Filipinos are good in doing so. Filipinos way of talking allows
the listener to understand the speaker for they express it with humility and decent while
keeping the respect while talking especially to older people to avoid conflicts or
misunderstanding that is why a person should develop his verbal communication skills to
avoid problems while communicating thoughts with other people.
Importance of Verbal Communication Skill
According to the findings of the study of Rahim and Tazijan (2011), an intern must
have good communication skill since it is part of their profession that includes interaction
with their supervisors, peers, and subordinates and having less exposure in
communication skills in the classroom is the main reason why interns have low ability
when it comes to verbal communication especially when it needs to have a wider range
of skills. An explanation for it is that the students only practicing it during their internship.
As Black (2018) said, the employees improve their communication skills inside the
workplace when they observe the way how their supervisor/s communicate professionally
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with others. This is because the supervisors’ role was not just to guide them but also be
a role model to be followed.
Synthesis
According to Acar (2019), the Philippine Department of Education (DepEd) is
undertaking the major reforms that anchored the implementation of a new K to 12 system
that needs to improve the basic education for Filipino children. The newest reform of the
department is the Senior High School (SHS) that has a goal to prepare the students to
pursue higher education; for the job or to manage a business. Thus, it was stated by
Lozada (2017) that the work immersion is the highlight of Senior High School, it is
important to the students for this experience will help them to grow and improve
themselves as a professional. Exposure to the actual workplace using tools, equipment,
and documents for a specific job. Therefore this experience will help them in their current
or future job.
On the other hand According to the Encyclopedia of Business (2011), as cited by
De Jesus (2012), on-the-job training is the oldest form of training that is located outside
the school premises wherein students are working alongside with experienced worker,
professionals. OJT or on-the-job training is a training that helps and makes the students
improve their performance specifically inside a workplace which involves hands-on
experience of the real job (Indeed Career Guide, 2019). Hence, the problem comes in if
the institution poorly chooses training that will guide the students (StudyMoose, 2016).
Age classification was defined by Larkin (2019) as the diversity in age inside the
workplace. Nowadays the age diversity in the workplace has become a challenge to
business leaders for it is hard to manage a team with people of different ages as well as
Page 22 of 56
have different needs and wants in the workplace. Because of these, problems arise such
as discrimination. According to Garver (2017), discrimination by age is not only affecting
the eldest workers in the workplace but also the young workers too. This is because of
the stereotyping that workers at a young age seem to be lazy, spoiled, unpredictable,
unreliable, and unprofessional, which causes the companies to doubt hiring them. But it
was stated in the study of Cho, Chung, Kim, Park, Park, Yang & Yang, (2015), that the
age and the workability of an employee has no significant relationship with each other. It
also said that elder employees and young employees are the same when it comes to
productivity, skill, and speed.
Student monitoring, Victoria (2019) said that inside the classroom, it is the act of
monitoring students to be able to identify the students’ performance. And according to
Cleal and Sell (2011), as cited by Sagun (2019), being available to supervisors in the time
of need, share their knowledge, and having the ability to interact with employees and
communicate well are some of the basic traits that supervisor should have. Moreover,
according to the University of New South Wales (2020), facilitating and helping the group
works allow the individual to monitor the current situation of a group, the progress, and
also help when it encounters challenges. But it has its cons such as the employees feel
anxious about the company invading their personal spaces and can also mean that they
do not trust their employees (Miller, 2019; Alampaya and Mechanova, 2010).
Work environment is where employees can interact with their peers, subordinates,
and managers. It also includes the physical condition of the workplace such as office
temperature, equipment, and the work processes or procedures (Money-zine. com,
2019).In this case according to Philstar. Com (2016) building a good work environment
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is key to making your company successful and have competent and happy employees. It
helps to build solid teamwork, do a better job and would improve their outputs that lead
to a successful team.
Lim (2019) states that interpersonal communication skill is an act of interacting
effectively to a person as well as the ability to work well with other people, referred to as
social intelligence. The said skill is important to the life of a person, it is a life skill that
helps a person to succeed and developing it can prevent arguments, and
misinterpretation between you and the person you talk to (Terrell, 2019). Moreover
according to the study by Hurst, Nixon, and Wallace (2013) the data collected reveals
that students agree that learning through interaction enhances their knowledge and
boosts problem-solving skills.
Teamwork is an act of working with a group of people and doing your part
professionally and efficiently to achieve a goal or complete a task (Leonard, 2018).
Moreover, a study made by Lucena and San Jose (2016) stated that cooperative learning
allows the students to express their ideas during the collaboration. And based on
Ogbonnaya (2019) teamwork can be both beneficial and not in the workplace.
According to Lucanus (2017), Oral communication skills are substantial for every
student because it is a vital skill to be successful and to achieve future goals of the
students’ career choice. According to the findings of the study of Rahim and Tazijan
(2011), an intern must have good communication skill since it is part of their profession
that includes interaction with their supervisors, peers, and subordinates.
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CHAPTER III
This chapter presented the research method used, population and sample size,
sampling technique description of the respondents and also the data gathering procedure
and the instrumentation of this study.
RESEARCH DESIGN AND RESEARCH METHOD
A retrospective research design uses data that already happened and recorded
for other use than research (Hess, 2004). Since it tackles the events that happened in the
past then it can help the researchers to identify and analyze the experiences of the
freshman student, taking Bachelor of Science in Business Administration, after they
undergo the work immersion program, and to know how it affects their interpersonal
communication skills.
In order to collect the data needed, the researchers will use quota sampling and
convenience sampling in getting the respondents, also survey questionnaires will be
distributed to the students consisting of open and closed questions. With the use of the
Likert scale, Weighted Mean, and Pearson Correlation Coefficient the researchers will
determine the relationship of the work immersion program in developing the interpersonal
communication skill of the students.
This study uses Quantitative Research for the researchers will gather relevant data
that is numerical in form. Quantitative research deals with statistical, mathematical, and
numerical data gathered through survey questionnaires. Quantitative research gathers
information from existing respondents using sampling methods and survey using
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questionnaires that depicted in the form of numerical (Babbie, n.d. as cited by University
of Southern California, 2020).
SAMPLE AND SAMPLING TECHNIQUE
The researchers will use quota sampling and convenient sampling to choose their
respondents. Quota sampling is a kind of non-probability sampling that gets a whole
population and divide it into different subgroups wherein the researchers will calculate its
proportions to have the correct number of respondents they should get in each subgroup
(Aprameya, 2016). In this study, the researchers will get 100 respondents from the
freshmen students of Bachelor of Science in Business Administration Department,
wherein the students’ population is 290. 117 students in Financial Management (40% in
total), 48 students in Human Resource Development Management (17% in total), and
125 students in Marketing Management (43% in total). While convenience sampling is a
non-probability sampling that chooses respondents who are available on the day where
the survey will be conducted (Crossman, 2019). This will be used because the researcher
will only choose who students that are available or who are able to answer the survey
questionnaire on the day they will conduct the survey.
Quota sampling:
Bachelor of Science in Business Administration major in Financial Management

117
= 40.34%
290
117 x 40.34% = 40
Bachelor of Science in Business Administration major in Human Resource Development
Management
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48
= 16.55%
290
48 x 16.55% = 17
Bachelor of Science in Business Administration major in Marketing Management

125
= 43.10%
290
125 x 43.10% = 43
RESEARCH LOCALE
This research will be conducted in Pamantasan ng Lungsod ng Valenzuela
Dalandanan National High School Extension, Valenzuela City particularly in Senior High
School Department. The respondents of this study are the freshmen student taking
Bachelor of Science in Business Administration in Pamantasan ng Lungsod ng
Valenzuela who experienced work immersion program.
Pamantasan ng Lungsod ng Valenzuela is a state-owned public university in the
Philippines that is established to respond to the increasing need for Valenzuelanos for an
affordable and accessible learning institution on June 5, 2002. Its establishment was led
by Dr. Jose R. Vergara then Acting Division Superintendent Dr. Andres M. Leabres, City
Administrator Atty. Carmelita D. Lozada, Mr. Edison M. Nalo, Executive Director of
Valenzuela Polytechnic College and Mr. Erlindo C. Dionisio and Atty. Antonio M. Dalag,
the Vice-president and President of the Pamantasan ng Lungsod ng Valenzuela in July
2001 and later principals of public and secondary schools in the city joined in a study to
form the school. In 2008 the school expanded from having eight courses to 19 courses,
also buy land near Children of Mary Immaculate College. Undergraduate courses, as well
as degree programs in education, are offered, it is also a K-12 ready that offers STEM,
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ABM, GAS, HUMMS, and Arts and Design track to Senior High School students. The
school is originally located at the government building within the vicinity of the old
municipal complex of Valenzuela. Currently, a new campus was built located in Tongco
St., Maysan Road, Valenzuela City. This school is the response of the government to give
high-quality education to Valenzuelanos. As of 2020, it offers 19 undergraduate courses,
two graduate courses, and two special programs (Revolvy, n.d.).
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INSTRUMENT AND TECHNIQUE
The survey-questionnaire will serve as the instrument on gathering the data that
will be answered by the freshmen students taking Bachelor of Science in Business
Administration in Pamantasan ng Lungsod ng Valenzuela. The survey-questionnaire set
by two categories collects the data about the status of work immersion program in the
areas of age classification, student monitoring, and work environment and the level of
interpersonal communication skills (verbal communication and teamwork).
The survey-questionnaire are set by two categories: work immersion and
interpersonal communication skills, both categories containing specific areas where in
each area have five questions to answer. The first part of the paper is to determine the
status of work immersion program in the areas of age classification, student monitoring,
and work environment. And the second part is to test the level of interpersonal
communication skills of the freshmen student specifically verbal communication and
teamwork. These two variables will show how the work immersion program influences the
level of interpersonal communication skills of the freshmen students.
The modified questionnaire from Skill You Need, (2017), and self-made
questionnaire will be submitted for a content validation to four professionals to check the
validity of the survey questionnaire and give their recommendations to improve it.
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Data Analysis
To answer the statement of the problem one and two about what is the status of
implementation of work immersion program in the areas of age classification, student
monitoring, work environment, and what is the level of interpersonal communication skill
of students in the areas of verbal communication and teamwork respectively weighted
mean will be used. Then to answer problem number three, is there a significant
relationship between the status of implementation of work immersion program and the
levels of interpersonal communication skill of the respondents?, Pearson Correlation
Coefficient is often referred to as Pearson R will be used.
Likert Scale
A Likert Scale is a rating scale that estimates how people feel about something, it
is often found in survey forms. It entails a progression of questions that you request
people to answer. It is ideal for helping individuals answer complex questions about your
business (Liedke, 2018). This will be used to gather the needed findings of the study by
giving the respondents the survey-questionnaire for them to answer.
Weighted mean
Weighted mean is used to get the average of the data from the gathered survey
(BDictionary, 2020). The researchers will use the weighted mean to identify the status of
implementation of the work immersion program in the areas of age classification, student
monitoring, and work environment. Also, to get the level of interpersonal communication
skills of the students in the areas of teamwork and verbal communication.
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Pearson Correlation Coefficient
Pearson Correlation Coefficient is often referred as Pearson R test it is a statistical
formula used to measure the strength between variables and relationships (Statistics
Solution, 2019). This will be used to determine how strong the relationship between work
immersion and interpersonal communication skills.
DATA GATHERING PROCEDURE
First, the researchers will modify a questionnaire, and make use of a self-made
survey-questionnaire related to the study to know the status of the work immersion
program in the areas of age classification, student monitoring, and work environment and
also to measure the level of interpersonal communication skills of the student in teamwork
and verbal communication.
Then, the researchers will ask the main office of Pamantasan ng Lungsod ng
Valenzuela to know the population of the students taking courses under Business
Administration. Then, provide a letter of administration to be able to conduct the survey.
The researchers will start giving out the survey questionnaires. The needed
respondents will be given a survey-questionnaires set by two categories to know the
status of the work immersion program in the areas of age classification, student
monitoring, and work environment and the level of interpersonal communication skills
(verbal communication and teamwork).
The researchers will collect the answered questionnaire from the respondents and
check the paper if the respondents did not leave blank in the questionnaire. Likert Scale
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will be used to measure both the status of the work immersion program and the level of
interpersonal communication skills of the students.
After collecting the answered questionnaires, the weighted mean will be used to
measure both the status of the work immersion program and the level of interpersonal
communication skills of the students. Then the Pearson Correlation Coefficient will be
used to identify if there is a significant relationship between the two independent
variables.
Lastly, the findings of the study are ready to be analyzed and interpreted by the
researchers. They will also make recommendations and conclusions, and they will
provide an article about the study.
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CHAPTER IV
This chapter presents the data gathered, the results of the statistical analysis done
and interpretation of findings. These are presented in tables following the sequence of
the specific research problem.
Area Weighted Descriptive

Mean Rating
Age Classification
1.During work immersion, I believe that my age does not 2.98 Agree
affects how my co-workers treat me.
2. During work immersion, I believe that work immersion 3.38 Strongly
program is effective regardless of my young age. Agree
3. During work immersion, my skills were not belittled 3.07 Agree
because of my age.
4. During work immersion, the tasks given to me are 2.7 Agree
assigned depending on my age.
5. During work immersion, my skills are developed 3.02 Agree
because my workloads are in accordance with my age.
Student Monitoring
1. During work immersion, my work performance is Strongly
3.27
regularly checked by my work immersion teacher. Agree
2. During work immersion, my work is Strongly
3.31
supervised/monitored accordingly. Agree
3. During work immersion, I believe frequent monitoring
3.18 Agree
allows me to be motivated.
4. During work immersion, I do well when my supervisor Strongly
3.90
checks me often. Agree
5. During work immersion, frequent monitoring allows my
3.24 Agree
supervisor to keep track of my performance
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Work Environment
1. During work immersion, I work in comfortable Strongly
3.29
environment and it allows me to communicate. Agree
2.During work immersion, I don’t feel awkwardness with
2.89 Agree
my co-workers.
3.During work immersion, my workplace allows me to Strongly
3.29
develop my communication skills. Agree
4.During work immersion, my workplace has enough
3.17 Agree
facilities to help me to do my work well.
5. During work immersion, I feel safe and secure working Strongly
3.96
with the school’s partner institution. Agree
Strongly
General Weighted Mean 3.35 Agree
Table 1. Weighted mean distribution on the status of work immersion program on
age classification, work environment, and student monitoring.
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Based on the data obtained from freshman students of the Bachelor of Science in
Business Administration in the area of age classification, indicator number 2 has the
highest weighted mean, which is 3.38 with a descriptive rating of strongly agree. Followed
by indicator number 3 with a weighted mean of 3.07 and a strongly agree rating. Next is
indicator number 5 with a weighted mean of 3.02 and has a concise agreement ranking.
Then indicator number 1 has a weighted mean of 2.98 and an agreed rating. Finally,
indicator number 4 has the lowest weighted mean of 2.7 also has an agreement rating.
As you seen above, most of the students state that regardless of how young they
are, age is not a hindrance to effectively learn from work immersion program. In addition,
age is not a problem during work immersion program for most of the students agreed that
their skills are not belittled and they develop their skills for their workload are in
accordance with their age. They also agreed that their age does not affect how their co-
workers treat them. This is supported by the study made by Cho et.al (2015) where they
state that older employees and young employees are the same when it comes to
productivity, skill, and speed. Therefore, their age and workability have no significant
relationship with each other. Since students are treated like employees in the workplace.
Unlike what Garver (2017) said, discrimination by age affects the young workers in the
workplace. This is because of the stereotyping that workers at a young age seem to be
lazy, spoiled, unpredictable, unreliable, and unprofessional, which causes the companies
to doubt hiring them.
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On the other hand, the data provided in the area of student monitoring, among the
five indicators, indicator number 4 has the highest weighted mean of 3.9, which has a
strongly agree descriptive rating followed by indicator number 2 with a weighted mean of
3.31 also has a strongly agree descriptive rating. Moreover, indicator number 1 was 3.27,
weighted mean, with a strong agreement rating, followed by indicator number 5 with a
weighted mean of 3.24 and a descriptive agreement rating. Lastly, indicator number 3
has the lowest weighted mean of 3.18 and has a descriptive agreement rating.
According to the data presented it showed that most of the respondents strongly
agree that they are supervised/monitored accordingly, and frequent monitoring allows
their supervisor to keep track of their performance, just like what is stated by Victoria
(2019) it allows the teacher to spot if his students are doing their assigned task and if
progress is visible, and if not, they will be able to do something immediately to help their
students, therefore both the statements support that monitoring is important for the
students during their work immersion. It has been also agreed that their work performance
is regularly checked by their work immersion teacher, frequent monitoring allows them to
be motivated, and they do well when their supervisor checks on them, these serve as a
support to the first two statements that student monitoring is well implemented and it is a
must for the students. In contrary to views of the most of the respondents, Miller (2019)
stated that monitoring has its cons because they feel anxious about the company invading
their personal spaces. They think they do not trust their employees.
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In addition to the data presented in the area of the work environment, among the
five indicators, indicator number 5 has the highest weighted mean of 3.96 and a strongly
agree descriptive rating. Indicator number 1 comes next, it has a weighted mean of 3.29
and a descriptive rating of strongly agree, same with the indicator number 3 that shows
the same weighted mean of 3.29 and a descriptive rating of strongly agree. Besides,
indicator number 4 has a weighted mean of 3.17 with a descriptive rating of agree. Finally,
indicator number 2 has the least weighted mean of 2.89 and a descriptive rating of agree.
The data showed that most of the respondents strongly agreed that they are
comfortable with the environment they are working to, feeling safe and secure while doing
their job, and it allows them to communicate freely with the people around them, which
results in the development of their interpersonal skill. The statements support that in the
work environment, students can develop their interpersonal skills by communicating with
their co-workers or colleagues without feeling the awkwardness and it can help the
company to grow in the future because building a good work environment is a key in
making your company successful and have a competent and happy employees
(Philstar.com, 2016). Most of the respondents also agreed that having enough facilities
can help them to do their work accordingly this proves that in a workplace it needs to have
enough facilities so that students can do their job properly. However, based on the study
by ILO (2018), the Philippine government estimates that 17 out of 18 employees do not
benefit from occupational safety and health from small and large enterprises.
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Area Weighted Mean Descriptive Rating

Age Classification 3.03 Agree
Student Monitoring 3.38 Strongly Agree
Work Environment 3.29 Strongly Agree
General Weighted Mean 3.35 Strongly Agree
Table 2. Summary distribution of computed weighted mean of the status of work
immersion on age classification, work environment, and student monitoring.
The data present from the table 2, among the three areas, the area of student
monitoring has the highest weighted mean which is 3.38 and have a descriptive rating of
strongly agree. Followed by the area of work environment having 3.29 weighted mean
and a descriptive rating of strongly agree. And the area of age classification got the lowest
weighted mean which is 3.03 and also having a descriptive rating of agree. The three
areas general weighted mean is 3.35 with a descriptive rating of agree.
The data revealed that most of the respondents agreed that student monitoring
plays the highest factor for them to perform well during the work immersion program. It
shows that most of the respondents were checked by the work immersion teacher and
supervisor, moreover motivate them to perform well in their designated tasks. Then Work
Environment ranked 2nd, which states that being able to move in the workplace feeling
safe and secure, enjoying the comfortability of the workplace allows them to communicate
and work without feeling too awkward with their older comrades, the staffs. Then the least
is age classification, wherein most of the respondents agreed to that age does not hold
too much effect on their performance at work and their skills are being developed inside
the workplace without being belittled because of their age. Hence, the reason why age
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classification scored the lowest is because some respondents think that their workloads
were too hard or light for their age, also their age affects how their co-workers treat them.
Weighted Descriptive
Area
Mean Rating
Teamwork
1. Because of work immersion, I feel comfortable and

3.24 Agree
confident working with other people.
2. Because of work immersion, I prefer to interfere
3.08 Agree
and not just listen and observe the team.
3. Because of work immersion, I find it easy to fit into
3.16 Agree
most group situations.
4. Because of work immersion, I do not worry about
2.81 Agree
what to say when talking to others.
5. Because of work immersion, I don’t avoid group
3.02 Agree
situations.
Verbal Communication
1. Because of work immersion, I can express my
3.17 Agree
ideas clearly.
2. Because of work immersion, I can speak fluently. 3.01 Agree

3.Because of work immersion, I vary the tone, volume
3.29 Strongly Agree
and pitch of my voice appropriately in conversations.
4. Because of work immersion, I use jargon and
2.88 Agree
technical language whenever possible.
5. Because of work immersion, I am not nervous
2.8 Agree
about speaking to other people.
Table 3. Weighted mean distribution on the Level of interpersonal communication
skill in the areas of verbal communication and teamwork.
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Based on the given data, in the area of teamwork, the data show off among the
five indicators, indicator number 1 has the highest weighted mean which is 3.24 and have
a descriptive rating of strongly agree. Followed by indicator number 3 having a 3.16
weighted mean and a descriptive rating of agree. Next is indicator number 2 with a
weighted mean of 3.08 that reflects a descriptive rating of agreeing and then followed by
indicator number 5 having a 3.02 weighted mean and a descriptive rating of agree. Lastly,
indicator number 4 has the lowest weighted mean which is 2.81 and a descriptive rating
of agree.
These data above revealed that because of the work immersion program, most of
the respondents became more comfortable with other people, fit in their new group or
being able to team up with others. They also tend to develop their cooperation with their
groupmates that is why they did not avoid participating and have teamwork instead. Just
like what Hisam and Sanyal (2018) said, having teamwork inside a workplace has a
significant relationship with the performance of their employees. Where it makes their
employees do well in their jobs/tasks that were assigned to them. However, doing well
comes with its cons, which is higher expectations, wherein employees feel tensed and
pressured during work (Ogbonnaya, 2019).
In addition, the data showed that in the area of verbal communication, indicator
number 3 got the highest weighted mean valued 3.29 having a descriptive rating of
strongly agree. Then indicator number 1 with 3.17 weighted mean and a descriptive rating
of agree. Followed by indicator number 2 having a 3.01 weighted mean and a descriptive
rating of agree. Then indicator number 4 with 2.88 weighted mean and a descriptive rating
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agree. And lastly, indicator number 5 having a 2.8 weighted mean with a descriptive rating
of agree.
The data presented showed that most of the respondents agreed that because of
work immersion program most of the respondents tend to improve the way how they
speak ─ vary their tone, volume and pitch of their voice appropriately in conversation,
express their ideas clearly, speak fluently, uses jargon and technical languages when
possible, and generally not nervous when speaking to others. All of the statements agreed
that they can communicate and share their thoughts, ideas, or opinions to their co-
workers and even to their supervisors. These statements are supported by the thought
from LookUpgrade (2018) which states that the ability to share your thoughts and ideas
orally within the people around will help a person develop his interpersonal
Area Weighted Mean Descriptive Rating

Teamwork 3.06 Agree
Verbal Communication 3.03 Agree
Table 4. Summary distribution of computed weighted mean of the level of
interpersonal communication skill in verbal communication and teamwork.
Table 4 revealed that between the two areas, the area of teamwork got a higher
weighted which is 3.06 and the area of verbal communication has the lowest weighted
mean which is 3.03. Both areas having a descriptive rating of agree. In addition, the
general weighted mean of these areas is 3.05 with a descriptive rating of agree.
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The data shown that most of the respondents agreed to develop both their
teamwork and verbal communication skill during the work immersion program having a
slight difference between its weighted mean. As shown in the data above in the area of
teamwork, most of the respondents agreed they are able to work with other people
comfortably, fit into groups, and do not worry about talking to others, and they still dare to
be with groups rather than being alone. Moreover, in verbal communication, most of the
respondents agreed that their ability to express their ideas is developed, varying the tone
of their voice in different situations, and use jargon in conversations, and do not feel
nervous in speaking with other people. The improvement of their verbal communication
may be a result of working with other people, being able to develop the teamwork that
allows them to gradually improve their verbal skill.
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r r
N df a Decision Interpretation Remarks
critical computed
Positive
reject
100 98 0.05 0.195 0.456 Significant Moderate
Ho
Correlation
Table 6. Relationship between the perception in age classification and teamwork.
HYPOTHESIS # 1
There is no significant relationship between the perception in age classification
and teamwork.
Interpretation:
Since the r computed value of 0.456 is greater the r critical value of 0.195 with 0.05
level of significance and 98 degree of freedom, therefore the null hypothesis is rejected.
It shows that there is a significant relationship between the perception of age classification
and teamwork. It implies that when the perception of respondents in age classification
changes, it is expected that the perception of teamwork also changes considering that it
has a substantial relationship.
Age Classification and teamwork has a significant relationship with each other.
Most of the respondents feel comfortable working with their co-workers and tend to freely
express their ideas because they believed that the work immersion program is effective
regardless of their age, and their skills we're not belittled, also the workloads are given to
them are in accordance with their age. It is because according to Cho et, al. (2015), young
workers are the same when it comes to productivity, skill, and speed. Unlike what Garver
(2017) said that diversity in age results in discrimination in both eldest and young workers,
which results in why some of them still worry what to say when talking to others.
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r r
n df a Decision Interpretation Remarks
critical computed
Positive
reject
100 98 0.05 0.195 0.286 Significant Low
Ho
Correlation
Table 5. Relationship between the perception in age classification and verbal
communication.
HYPOTHESIS # 2
There is no significant relationship between the perception in age classification
Interpretation:
Since the r computed value of 0.286 is greater than the r critical value of 0.195 with
0.05 level of significance and 98 degree of freedom, therefore the null hypothesis is
rejected. It shows that there is a significant relationship between perception in age
classification and verbal communication. It implies that when the perception in age
classification changes, it may not expect that the perception in verbal communication
changes positively considering that it has a small but definite relationship.
Age classification and verbal communication has a significant relationship with
each other. It can be derived that verbal communication has been developed because
most of the respondents believed that the work immersion program is effective regardless
of their age. In contrary to what Larkin (2019) has said that diversity in age is a challenge
inside the workplace, most of the students believe that it was not. However, some of the
respondents believed that their age affects how their coworkers treat them which results
in them being nervous about speaking to other people. This is because of the way how
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Filipino talks, keeping their respect, especially to older people to avoid misunderstanding
(LookUpgrade, 2018). In addition, according to the study made by Rahim and Tazijan
(2011) the incapability of the students to speak fluently is because of the less exposure
in communicative skills that should be practiced inside the classroom.
r r
critical computed
Positive
reject
100 98 0.05 0.195 0.401 Significant Moderate
Ho
Correlation
Table 8. Relationship between the perception in student monitoring and
teamwork.
HYPOTHESIS # 3
There is no significant relationship between the perception in student monitoring
and teamwork.
Interpretation:
It shows that there is a significant relationship between the perception of student
monitoring and teamwork. It implies that when the perception of respondents in student
monitoring changes, it is expected that the perception of teamwork also changes
considering that it has a substantial relationship.
Student monitoring and teamwork has a significant relationship with each other.
The data reflects that most of the respondents do well in their tasks because they were
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supervised which results in them becoming comfortable and confident working in teams.
This is because according to the University of New South Wales (2020), facilitating and
helping the group works allow the individual to monitor the current situation of a group,
the progress, and also help when it encounters challenges. Hence, allows the students
to gradually improve through time, also builds connect within its members. However,
even though their supervisors and work immersion teachers monitor them regularly that
made them perform well and feel motivated, some of the respondents are still worried
about how would they interact with others.
r r
critical computed
Positive
reject
100 98 0.05 0.195 0.413 Significant
Moderate
Ho
Correlation
Table 7. Relationship between the perception in student monitoring and verbal
communication.
HYPOTHESIS # 4
There is no significant relationship between the perception in student monitoring
Interpretation:
It shows that there is a significant relationship between the perception of student
monitoring and verbal communication. It implies that when the perception of respondents
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in student monitoring changes, it is expected that the perception in verbal communication
also changes considering that it has a substantial relationship.
Student monitoring and verbal communication has a significant relationship with
each other. Most of the respondents perform well because their supervisor and work
immersion teacher frequently check on them that motivates them to do better at their
tasks which results in why their communication skills were developed. Furthermore, Black
(2018) said, that employees improve their communication skills inside the workplace
when they observe the way how their supervisor/s communicate professionally with
others. Yet, there are still some respondents who felt nervous when speaking or talking
to other people thus affects their communication skills. Because according to Miller
(2019), and Alampaya and Mechanova (2010), even though supervision give positive
effects that make an employee have a good performance, it still bring anxiousness to the
employees because they think that supervisors invade their privacy when working and/or
the company do trust them that’s why they are being monitored.
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r r
critical computed
Positive
reject
100 98 0.05 0.195 0.359 Significant low
Ho
Correlation
Table 9. Relationship between the perception in work environment and teamwork.
HYPOTHESIS # 5
There is no significant relationship between the perception in work environment
and teamwork.
Interpretation:
It shows that there is a significant relationship between the perception of the work
environment and teamwork. It implies that when the perception of respondents in the work
environment changes, it may not expect that the perception in teamwork also changes
considering that it has a definite but small relationship.
Work environment and teamwork has a significant relationship with each other.
The data revealed that most of the students believed that they develop the comfortability
and confidence in working with others because they feel safe and secure inside the
workplace. This is supported by Philstar.com (2016) where it states that building a good
work environment is key in making your company successful and have competent and
happy employees. It helps to build a solid teamwork, do a better job and would improve
their outputs that lead to a successful team. In contrary, some students still feel awkward
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with their co-workers that results why they worry about how they will communicate with
others, affecting their communication skill.
r r
critical computed
Positive
reject
100 98 0.05 0.195 0.271 Significant low
Ho
Correlation
Table 10. Relationship between the perception in work environment and verbal
communication.
HYPOTHESIS # 6
There is no significant relationship between the perception in work environment
Interpretation:
It shows that there is a significant relationship between the perception in work
environment and verbal communication It implies that when the perception of
respondents in the work environment changes, it may not expect that the perception in
verbal communication also changes considering that it has a definite but small
relationship.
Work environment and verbal communication has a significant relationship with
each other. Despite their agreement in indicator 5 in verbal communication, some
respondents are still nervous about speaking to others because there are still some
students who disagreed that they do not feel awkwardness with their coworkers.
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Moreover, most of the respondents develop their verbal communication skills —speaking
fluently, varying tone in conversations, and the use of technical language, because they
are in the well-ordered workplace. And it helps the students to grow even more because
according to the study of Maulabakhsh and Raziq (2015), creating a positive environment
tend to have happy employees who are more engaged, can do better job, lower the rate
of absentees, and less stress that will improve the performance of a person like what is
presented in the data, this allow the students to improve their verbal communication skill
r r
n Df a Decision Interpretation Remarks
critical computed
Positive
reject
100 98 0.05 0.195 0.533 Significant
Moderate
Ho
Correlation
Table 11. Relationship between the perception in work immersion program and
interpersonal communication skills
HYPOTHESIS # 7
There is no significant relationship between the perception in work immersion
program and interpersonal communication skills.
Interpretation:
It shows that there is a significant relationship between the perception of work immersion
program and interpersonal communication skills. It implies that when the perception of
respondents in work immersion program changes, it is expected that the perception of
interpersonal communication skills also changes considering that it has a substantial
relationship.
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Work immersion program and interpersonal communication skill has a relationship
with each other. The work immersion program plays a role in the development of
interpersonal communication skills of most of the respondents, specifically verbal
communication and teamwork because most of them agreed that regardless of being
young, still work immersion is effective. Moreover, frequent monitoring of the supervisor
and work immersion teacher motivates them to do better on their designated task, also
having a safe and comfortable environment leads to the development of the said
interpersonal communication skills. This is supported by Acar (2019) wherein he states
that work immersion allows the student to experience real workplace scenarios that result
in the acquiring of relevant skills for their specific field. Additionally, according to Hurst,
Wallace, and Nixon (2013) learning through interaction enhances the knowledge of a
person as well as leads to the engagement of students in a discussion that will improve
the students' capability to communicate well.
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CHAPTER 5
This chapter presents the summary of the findings of the study, the conclusion
made, and the recommendations offered.
Summary
The data revealed that most of the respondents agreed that student monitoring
plays the highest factor for them to perform well during the work immersion program. It
shows that the respondents were checked by the work immersion teacher and supervisor,
moreover motivate them to perform well in their designated tasks. Followed by the work
environment, which states that being able to move in the workplace feeling safe and
secure, enjoying the comfortability of the workplace allows them to communicate and
work without feeling too awkward with their older comrades, the staffs. Then the least is
age classification, wherein most of the respondents agreed to that age does not hold too
much effect on their performance at work and their skills are being developed inside the
workplace without being belittled because of their age. Hence, the reason why age
classification scored the lowest because some of the respondents think that their
workloads were too hard or light for their age, also their age affects how their co-workers
treat them.
The data also shows that most of the respondents agreed to develop both their
teamwork and verbal communication skill during the work immersion program having a
slight difference between its weighted mean. As shown in the data above in the area of
teamwork, the respondents agreed that they can work with other people comfortably, fit
into groups, and do not worry about talking to others, and they still dare to be with groups
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rather than being alone. Moreover, in verbal communication, the respondents agreed that
their ability to express their ideas is developed, varying the tone of their voice in different
situations, and the usage of jargon in conversations, not feeling nervous about speaking
with other people. The improvement of their verbal communication may be a result of
working with other people, being able to develop the teamwork that allows them to
gradually improve their verbal skill.
The work immersion program has a role in the development of interpersonal
communication skills of the respondents specifically verbal communication and teamwork
because most of the respondents agreed that regardless of being young, still work
immersion is effective. Moreover, frequent monitoring of the supervisor and work
immersion teacher motivates them to do better on their designated task, also having a
safe and comfortable environment leads to the development of the said interpersonal
Conclusion
In conclusion, the status of work immersion in the areas of age classification,
student monitoring, and work environment was believed to be important said by most of
the respondents. Whereas in the area of age classification, the researchers concluded
that the staffs are not into the “what the students can do rather what the students can
learn from their task, even though they are not disregarding most of the respondents'
age”, thus giving them a task that they can do. On the other hand, student monitoring was
implemented accordingly, and the supervisors and work immersion teacher is doing their
job on frequently monitoring the performance of students in the workplace. Hence, in the
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area of the work environment, the school partner institutions are providing a good work
environment to ensure that the students can do their job with comfortability and safety,
therefore allow them to work properly. Besides, in terms of the level of interpersonal
communication skills of the students, the researchers concluded that teamwork and
verbal communication skill of most of the respondents are developed because
experiencing real workplace scenarios allows them to do so. Furthermore, the work
immersion program was able to develop interpersonal communication skills most of the
respondents.
Recommendation
Based on the findings of the study, the work immersion partner institution should
enhance the tasks that will be assigned to every student to accord it with their age,
because the findings reflect that the some of the students were given tasks that may be
too hard or light for them.
Based on the findings of the study, work Immersion teachers and supervisors
should continue to monitor their students and further guide them to thoroughly learn the
essence of the work immersion program.
Based on the findings of the study, everyone in the workplace must practice
interaction with each other to avoid awkwardness inside the workplace considering the
diversity in age.
Based on the findings of the study, the government shall continue the
implementation of the K-12 program because it helps the student to gain and improve
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relevant skills such as interpersonal communication skills; verbal communication skill and
teamwork.
Based on the findings of the study, future researchers should explore other
relevant skills that can be obtained in work immersion program such as other
interpersonal skills, job skills, analytical skills, and .etc
Based on the findings of the study, this study about work immersion program and
interpersonal communication skills can be a basis for future studies.
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Work Immersion and Interpersonal Communication Skill
Page 56 of 56

Effectiveness of Work Immersion in The Communication Skills of Freshmen Students

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Effectiveness of Work Immersion in The Communication Skills of Freshmen Students

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PAMANTASAN NG LUNGSOD NG VALENZUELA

Tongco St., Maysan Road, Valenzuela City

Background of the Study

existing capabilities. Moreover, communication skill is an important skill where in two

of a person (Kirst, 2017). Likewise, interpersonal communication skill is significant in

developing human relationships through verbal or non-verbal means. Every individual

(Maharjan, 2018). Effective interpersonal communication in the workplace is important to

a well-functioning, high-performing team. Interpersonal skills are the ability to

communicate important information and manage social interactions. According to Roubler

(2018), "Effective interpersonal communication in the workplace is significant for a well-

functioning, high-performing team". Interpersonal skills in communicating has a big role

in giving information and managing socialization effectively. Business Communication

attention. Based on the statements above, it is evident that interpersonal communication

work immersion in developing interpersonal communication skills regardless of the

college students taking Bachelor of Science in Business Administration at Pamantasan

On the study of Pope (2015), it was stated that having interpersonal

communication skills is really necessary in the future hiring or employment success,

parents, institutions, companies, and future researchers.

Statement of the Problem

interpersonal communication skill of the freshmen students taking Bachelor of Science in

Business Administration students in Pamantasan ng Lungsod ng Valenzuela Academic

Specifically the study will focus on answering the following questions:

1. What is the status of implementation of work immersion program in the areas

1.1. Age Classification

1.2. Student Monitoring

1.3. Work Environment

2. What is the level of interpersonal communication skill of students in the areas

2.2 . Verbal Communication

3. Is there a significant relationship between the status of implementation of work

immersion program and the levels of interpersonal communication skill of the

4. What is the proposed output of the study?

the said skill which is an important skill a person should posses.

evaluate if experiencing work immersion program improves the interpersonal

communication skills of the students. Both theories seems to be connected because

skill of the respondents in the areas of verbal communication and teamwork.

There is no significant relationship between the status of implementation of work

immersion program and the levels of interpersonal communication skill of the

Social Cognitive Theory Experiential Theory

Work Immersion Program

Age classification Student Work

This is to evaluate if experiencing work immersion program improves the interpersonal

of implementation of work immersion program in interpersonal communication skills of

student monitoring, and work environment, also the level of interpersonal

communication skill of the respondents in the area of verbal communication and

questionnaire to answer the status of implementation of the work immersion program in

questionnaire to answer the level of Interpersonal communication skill of the respondents

in the areas of verbal communication and teamwork to be answer by freshman students

taking Bachelor of Science in Business Administration in Pamantasan ng Lungsod ng

respondents if the implementation of the work immersion program has a significant

conclusion, and recommendation of the study.

Significance of the Study

The study will be conducted to find out if implementation of work immersion

freshmen students of Pamantasan ng Lungsod ng Valenzuela academic year 2019-2020.

program affects interpersonal communication skill.

gaining of more knowledge from the company they worked with.

implementation of work immersion program in the interpersonal communication skills of

To the institution. It will provide information to develop their program to improve

the interpersonal communication skill of the students taking work immersion.

program to develop the skills of the students.

that could help to develop other related study.

Scope and Limitation

This study focuses on the answering if there is a significant relationship between