Professional Documents
Culture Documents
Nescafe consistently introduced new products to increase both users and usage in line
with its pull marketing strategy.
Nescafe have a huge set of products, which is mainly aimed to satisfy the customer
taste buds. They make sure that each and every kind of coffee lover finds satisfaction
after testing the coffee.
Nescafe introduced various blends of coffee, which is their marketing mix products
strategy.
To emulate the tea drinking experience in the North, it launched Nescafe 3 in 1, a
premix of coffee, dairy creamer, and sugar.
Nescafe Mild was launched to appeal to consumers who did not like the strong taste
of coffee.
In 2012, foaming mixes of Cappuccino, Vanilla Latte & Choco Mocha were
introduced to provide more variety to the youth as part of the mega campaign.
Nescafe Gold was re-launched in 2017 to serve consumers with evolved tastes.
The demographic need of customers is kept into consideration.
To maintain coffee leadership, Nescafe introduced a host of other complementary
products like the Nescafe vending machines for offices, stalls, and E Nescafe – a
smart coffee maker to prepare instant hot coffee.
The brand has also innovated & created 'contactless' coffee-making machines for its
customers.
The brand Nescafe has become a household name with respect to its growth.
They make sure that they reach to the areas where they expect their target customers
to be.
Nescafe maintain a huge cycle of distribution and in the due course, with its increase
in brand name the made themselves available in almost all the areas where their
targeted customers are.
The distribution is like any typical FMCG company. They follow the process of
retailers who supply to the customer.
Out-of-home was always recognized as a critical alternate trade channel for Nescafe.
Availability & visibility was ensured in educational institutions, railways, airlines,
offices, food joints, and restaurants throughout the country.
Plenty of Consumption Zones like Café Nescafe, Coffee Corners, and multi-brand
stalls were set up, and innovative vending machines were introduced.