Professional Documents
Culture Documents
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Broadly addresses how the particular mandate or duty of a
concerned department or unit will be done and carried out or
how it will operationalized its duties and responsibilities in view
highly competitive environment.
❖ Nature and Characteristics of Functional Strategies
• It is a game plan for a strategically-relevant function, activity, or business process
• It provides details how key activities will be managed
• It provides a supportive role to the business level strategy
• It specifies how functional objectives are to be achieved
❖ Operating Strategies
Operating strategies are tasks that are more specific compared to functional
strategies. It is more operational compared to functional strategies as the tasks
are usually done at ground level with more precise details.
Operations Strategy
{source: Chase, Jacobs and Aquilano (2002)}
End of Week 4
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