Please follow the below steps to fix your Laptop/Desktop

Performance issue

Kindly check the warranty status of the laptop using the below link and choose the vendor
specific link.
For Lenovo :  https://pcsupport.lenovo.com/in/en/warrantylookup#/
For Dell      :  https://www.dell.com/support/home/en-in//Products?app=warranty
For HP        :  https://support.hp.com/in-en/checkwarranty
1. If laptop is out of warranty, kindly update the ticket as out of warranty asset.
2. If laptop is within warranty, proceed with next step.
3. Check the RAM size of your asset->Navigate to Control Panel\All Control Panel Items\
System
4. If the RAM size is 4 GB, raise RAMS request to increase the RAM size to 8GB.

5. If RAM size is >4GB, please follow the below steps to optimize your PC:
6. Open Cisco Any connect VPN client Software from the start menu. Connect to cognizant
RAVPN if you already have access, else type
https://connect-hyd1.cognizant.com/Onboarding and connect to Cognizant VPN.
7. Click on the below link (from source asset) to push N-cure solution in your machine,
a) Fix to resolve System performance Issues: 
 https://onecognizantbcazrapps.cognizant.com/1936/nextthink/?serviceName=Fix-
to-resolve-System-Performance-Issues
b) Fix to Increase system Cache Size: 
https://onecognizantbcazrapps.cognizant.com/1936/nextthink/?serviceName=Fix-
to-increase-system-cache-size
c) Fix to Increase recycle-bin Size:
https://onecognizantbcazrapps.cognizant.com/1936/nextthink/?
serviceName=Recycle-bin-cleanup
d) Temp Cache Cleanup: 
https://onecognizantbcazrapps.cognizant.com/1936/nextthink/?
serviceName=Run-Command-Cache-Cleanup
e) Recycle-bin Cleanup:
https://onecognizantbcazrapps.cognizant.com/1936/nextthink/?
serviceName=Recycle-bin-cleanup
f) Unused Memory Cleanup:
https://onecognizantbcazrapps.cognizant.com/1936/nextthink/?
serviceName=Unused-Memory-Cleanup

8. Alternatively you can log onto https://onecognizant.cognizant.com->Search for “N-Cure” and

Click on OneIT->Choose your Asset from the Drop down List->select and execute the
solutions for resolving the Performance Issues.