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CASE DONE

Date : 2022- 02- 16

To
Date : 2022- 02- 16
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SJK (C) JINJANG UTARA

Teacher
No: Case Id: Code:
Name:

TAN HIAU
1 52523
KEE 6J

Problem: Monitor-No Display

No Job Sheet Date

1 C76672 12/1/2021 18:35

Status :
2 12/9/2021 17:39
Status :

3 Update 1/10/2022 11:40

Email g-80416065@moe-dl.edu.my

Kong Siew
2 52603
Mei 2I

Problem: Projector-No Display

No Job Sheet Date

1 C76811 12/6/2021 21:37

Status :
2 12/8/2021 9:06

3 C76823 1/11/2022 21:46

Email siew.meikong@hotmail.my

CHEN LAN
3 52680
FONG 6I

Problem: Central Processing Unit (CPU) / Mobile Device-Other Problem

No Job Sheet Date

Status :
1 C76823 1/11/2022 21:41

Email nicky_c_99@yahoo.com

YEE FOONG
4 52726
LIN 4C

Problem: Projector-Other Problem

No Job Sheet Date

Status :
Status :
1 C76823 1/11/2022 21:42

Email wendy.foongling@gmail.com

TANG GEK
5 52771
LAN 4R

Problem: Network Hub / Switch / Router-Other Problem

No Job Sheet Date

Status :
1 C76823 1/11/2022 21:43

Email geklan33@gmail.com

KOK LEE
6 52806
WAH 4I

Problem: Network-Spoil
No Job Sheet Date

Status :
1 C76823 1/11/2022 21:45

Email kellykok32@yahoo.com

7 52910 Foo Jia Le Office

Problem: Software-Cannot Open School Admin System

No Job Sheet Date

Status :
Status :
1 C76694 1/16/2022 11:49

Email jaredfoo@gmail.com

Kong Siew
8 52951
Mei 2I

Problem: Projector-Other Problem

No Job Sheet Date
Status :
1 1/19/2022 21:21

Email siew.meikong@hotmail.my

SU MEI
9 52961
LIAN 2J

Problem: Visualizer-No Display

No Job Sheet Date

Status :
1 C76697 1/20/2022 18:08

Email g-48415732@moe-dl.edu.my

Kong Siew
10 52969
Mei 2I

Problem: Projector-Other Problem

No Job Sheet Date
Status :
Status :
1 1/19/2022 21:20

Email siew.meikong@hotmail.my

chua bee
11 53003
yong 5I

Problem: Monitor-No Display

No Job Sheet Date

Status :
1 C76697 1/20/2022 18:07

Email chuabyong@gmail.com

SOR JEAN
12 53022
YUN 2K

Problem: Cable-Spoil
No Job Sheet Date

Status :
1 C76904 1/25/2022 17:00

Email jeans_sor@hotmail.com

Kong Siew
13 53049
Mei 2I
 Kong Siew
13 53049
Mei 2I

Problem: Projector-Other Problem

No Job Sheet Date

Status :
1 Update 1/25/2022 16:59

Email siew.meikong@hotmail.my

Kong Siew
14 53077
Mei 2I

Problem: Projector Screen -Other Problem

No Job Sheet Date

Status :
1 Update 1/25/2022 16:58

Email siew.meikong@hotmail.my
2010 Tan Yen Fang

Digital School Maintenance e-Log

All Rights Reserved 2007
Phone: Remark: Date: Checklist:

请尽快解决
，因为老师
们需要用电
脑进行教学
。
- Can close
014-6950969 case. ### Add
*** Update
On 2022-01-
10 11:40 am

*** Update
By Mohamad
Hafis

Support By Remark
Found splitter
Mohamad
spoil,prepair
Hafis
quotation

Send
quotaion to
pk1 by
Mohamad
wassup
Hafis
6/12/21
pending
feedback
 Mohamad Can close
Hafis case.

View

投影器不能
开
- Pass to ICT
Teacher, spoil
unit
016-6656607 ### Add
*** Update
On 2022-01-
11 9:46 pm
*** Update
By Ewe Ter
Han

Support By Remark

Projector
cannot on
Ewe Ter Han
take back
checking

PT-TX310
Ewe Ter Han
DB5440300
Pass to ICT
Ewe Ter Han Teacher, spoil
unit

View

suddenly shut
down
- clear ram
and wait
012-3843973 10min test ok ### Add
*** Update
On 2022-01-
11 9:41 pm
*** Update
By Ewe Ter
Han
ce-Other Problem
Support By Remark
clear ram and
Ewe Ter Han wait 10min
test ok

View

suddenly shut
down

- test 10min
projector on
and test
012-2764166 image ok ### Add
*** Update
On 2022-01-
11 9:42 pm
*** Update
By Ewe Ter
Han

Support By Remark
 test 10min
projector on
Ewe Ter Han
and test
image ok

View

上不到网
- test google
internet
working
017-3251828 ### Add
*** Update
On 2022-01-
11 9:43 pm
*** Update
By Ewe Ter
Han
m
Support By Remark
test google
Ewe Ter Han internet
working

View

cant access
internet
- test google
internet
012-6916540 working ### Add
*** Update
On 2022-01-
11 9:45 pm
*** Update
By Ewe Ter
Han

Support By Remark
test google
Ewe Ter Han internet
working

View

install sas to
staff pc

- Need to
install back
windows,ict
teacher will
012-2897767 settle it. ### Add
*** Update
On 2022-01-
16 11:49 am

*** Update
By Mohamad
Hafis

Support By Remark
 Need to
install back
Mohamad
windows,ict
Hafis
teacher will
settle it.

View

投影器开机
后自动关机
- refer to case
52731
016-6656607 *** Update ### Add
On 2022-01-
19 9:21 pm

*** Update
By Chan Kim
Seng

Support By Remark
Chan Kim refer to case
Seng 52731

View

visualizer no
display
- Usb cable
loose fix
back,visualize
r can
017-3010662 function. ### Add
*** Update
On 2022-01-
20 6:08 pm

*** Update
By Mohamad
Hafis

Support By Remark
Usb cable
loose fix
Mohamad
back,visualize
Hafis
r can
function.

View

投影器开启
后便自动关
机
- repeat case,
close
016-6656607 *** Update ### Add
On 2022-01-
19 9:20 pm

*** Update
By Chan Kim
Seng

Support By Remark
Chan Kim repeat case,
Seng close

View

nothing to
show

- powr pluq
monitor
loose,fix back
012-2359682 display ok ### Add
*** Update
On 2022-01-
20 6:07 pm

*** Update
By Mohamad
Hafis

Support By Remark

powr pluq
Mohamad monitor
Hafis loose,fix back
display ok

View

cannot
connected
internet

- Found cable
lan at cpu
loose,fix back
012-6744926 connection ### Add
ok,

*** Update
On 2022-01-
25 5:00 pm

*** Update
By Mohamad
Hafis

Support By Remark

Found cable
lan at cpu
Mohamad
loose,fix back
Hafis
connection
ok,

View

投影器打开
后不久便自
动关机
- Temporary
school old
projector,
waiting
016-6656607 school agree ### Add
to buy new
projector
016-6656607 ### Add

*** Update
On 2022-01-
25 4:59 pm

*** Update
By Mohamad
Hafis

Support By Remark
Temporary
school old
projector,
Mohamad
waiting
Hafis
school agree
to buy new
projector

View

投影器播放
画面缩小
- Temporary
school old
projector,
waiting
school agree
016-6656607 to buy new ### Add
projector
*** Update
On 2022-01-
25 4:58 pm

*** Update
By Mohamad
Hafis

Support By Remark
Temporary
school old
projector,
Mohamad
waiting
Hafis
school agree
to buy new
projector

View