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KEY FACTS DOCUMENT (KFD)

NAME OF INSTITUTION
Standard Chartered Bank Uganda Limited REF NO. KFDD 42 Version 4.0/2021

KEY FACTS DOCUMENT – SAFARI SAVINGS ACCOUNT

THIS KEY FACTS DOCUMENT IS IMPORTANT TO YOU. IT SUMMARISES THE TRANSACTION YOU ARE CONSIDERING. PLEASE ONLY
SIGN AFTER YOU HAVE READ, UNDERSTOOD AND AGREED TO THE CONTENT OF THIS DOCUMENT

1. TYPE OF ACCOUNT: Safari Savings Account

2. AIMS AND BENEFITS: This Account is a pure savings account that avails you the opportunity to save for your future plans
whilst earning interest. It is a low transactional savings account that caters for individuals above 18 Years with the desire to
build funds for a specific purpose, emergencies and opportunities. This account offers free cash and cheque deposits with one
(1) free cash withdrawal per calendar month. This product is available in UGX, USD, GBP & EUR.

3. TERMS:

a) Interest to be earned: 0 – 3% b) Duration: Interest is paid on a quarterly basis. End date: N/A

c) Account opening balance: Ugx 100,000 & USD/GBP/EUR 100 d) Minimum balance: Ugx 100,000 & USD/GBP/EUR 100

e) Interest rate: Fixed Variable Tiered

4. FEES, CHARGES AND PENALTIES

Description of standard fees Charge / Amount
Deposit fees:
UGX. – Nil & Foreign currency 0.25% of the value
Cash and Cheque Deposits at SCB Branch
a) min 5
Cash Deposits at Cash Deposit Machine Free
Cash Deposits at Banking Agent Free
Withdrawal fees:
Over the counter (teller):
0.25% of Value Min. UGX 10,000 /
Over the counter (teller) below UGX 10M
1% of Value Min. USD/GBP/EUR 5
0.25% of Value Max. UGX 35,000 /
Over the counter (teller) UGX 10M and above
1% of Value Max. USD/GBP/EUR 5,000
b)
ATM cash withdrawal (SCB) UGX 1,000
ATM cash withdrawal (Non SCB Local) UGX 5,000 / USD/GBP/EUR 3
Cash withdrawal at Banking Agent (available for UGX only) UGX 2,000
Cardless withdrawal at the SCB ATM Ugx. 1,000
Counter debit slip Free
Account statements:
c) e-Statements Free
Interim statements requested through the branch UGX 10, 000 / USD/GBP/EUR 3 per page
d) Balance enquiry Free
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e) Administrative fees N/A

f) Monthly Service Fees Nil
g) Minimum balance UGX 100,000 / USD/GBP/EUR 100
h) Fall below minimum balance fee UGX 20,000 / USD/GBP/EUR 20
Extra withdrawal within a calendar month (calendar
i) month (includes cash withdrawals, TTs, EFTs, RTGS and inter UGX 10,000 / USD/GBP/EUR 10
account transfers)
Potential additional fees/charges
j) System alerts Free
k) SMS alerts (per SMS alert) Free
l) Account closure fees Free
Additional Fees
1. Outward Payments:
Outward Telegraphic transfer (In Branch) UGX 75,000 & USD/GBP/EUR 25
Outward Telegraphic transfer (Online/Mobile) UGX 40,000 & USD/GBP/EUR 15
Outward Electronic funds Transfer (EFT) (In Branch) UGX 20,000 & USD/GBP/EUR 5
Outward Electronic funds transfer (Online/Mobile) UGX 4,000 & USD/GBP/EUR 1
Outward Real Gross settlement system (RTGS) (In-Branch) UGX 30,000 & USD/GBP/EUR 10
Outward Real Gross settlement system (RTGS)
UGX 10,000 & USD/GBP/EUR 4
(Online/Mobile)
Outward peer to peer transfers UGX 40,000 & USD/GBP/EUR 15
2. Inward Payments:
Inward Real Time Gross Settlement system (RTGS) UGX 2,500 / USD/GBP/EUR 1
Inward Electronic funds transfer (EFT) UGX 2,500 / USD/GBP/EUR 1
Inward Telegraphic transfer (ITT) UGX 25,000 / USD/GBP/EUR 20

3. Standing order payments:

Standing Order Failure charges UGX 120,000 / USD/GBP/EUR 40
Standing Order Set up/Amendment charges (In branch) UGX 20,000 / USD/GBP/EUR 10
Standing Order Set up/Amendment charges (Online) Free
Standing order Termination Free
m) Standing Order Processing (within Standard Chartered) Free
Standing Order Processing (outside Standard Chartered) Free

Unpaid Direct debit UGX 250,000 / USD/GBP/EUR 70

4. Mobile money & Utility payments:

No. Amount Charge
Mobile money transfers – Bank to wallet (available for UGX
1. UGX. 0 - 500,000 Ugx.2,000
only)
2. UGX. 500,001 - 1,000,000 Ugx.3,000
3. UGX. 1,000,001 - 2,000,000 Ugx.3,500
4. UGX. 2,000,001 - 5,000,000 Ugx.4,000
5. Above UGX 5,000,000 Ugx.5,000
Mobile money transfers – Wallet to bank Free (telco charges might apply)
Mobile Banking fees (available for UGX only) UGX 500

5. Debit cards
Debit Card Issuance
Visa Gold (UGX only) UGX 15,000
Visa Platinum (UGX & USD only) UGX 25,000 / USD 10
Visa Infinite (For Priority banking segment) - UGX only UGX 50,000
Debit Card Replacement
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Visa Gold (UGX only) UGX 15,000

Visa Platinum (UGX & USD only) UGX 25,000 / USD 10
Visa Infinite (For Priority banking segment) - UGX only UGX 50,000
Debit card monthly fees
Visa Gold (UGX only) UGX 3,500
Visa Platinum (UGX & USD only) UGX 7,500 / USD 3
Visa Infinite (For Priority banking segment) - UGX only UGX 30,000
Depending on how you use the account, you may be charged any of the fees above, which will be directly deducted from
your account.

NOTE that while the common fees, charges and penalties are listed in the table above, there may be other fees, charges
and penalties – you can find detailed information on these in our tariffs displayed at any of our Branches or our website:
www.sc.com/ug. All fees and charges are subjected to 15% excise duty.

5. RISKS
Charges applied will be high if the client decides to use the branch, so, it is advisable for clients to use electronic channels to
make payments out or use ATM cash machine or Point of Sale terminals when withdrawing funds to minimise on the charges
that would be incurred.

6. FURTHER POINTS TO CONSIDER

You can deposit money on your Savings / Current account through any of the following channels:

▪ At the bank teller counter.

▪ Standard Chartered Bank Cash Deposit Machine (CDM).
▪ Initiating fund transfer payments through our Online banking / SC Mobile App and mobile money (wallet to bank)
transfers.
▪ At any approved Agent banking outlet.

You can withdraw money from your Savings / Current account through any of the following channels:

▪ Withdrawal slip / cheque leaf at the bank teller counter.

▪ Initiating fund transfer payments or mobile money (bank to wallet) through our Online banking / SC Mobile App.
▪ Using your Visa debit card at the: Automated teller machine (ATM), Any approved Agent banking outlet or Swiping
your card at a Point of Sale.
▪ Transacting through the USSD banking *266#

Inactivity/dormancy: Savings or current accounts are considered dormant or inactive if there has been no banking transaction
performed within a period of 24 months from the date of the last banking transaction. If your Savings / Current account is
dormant or inactive you will need to visit any of our branches for dormant account reactivation. You are required to carry a
coloured passport photograph, your current identification documents (National ID or Passport) as well as a utility bill or recent
lease or rental agreement or National ID or letter from a public authority or embassy or consular office or any information or
document from a credible and independent source (not older than 3 months from the date of request) for proof of residence
to reactivate your account. No fee will be applied for dormant account reactivation.

Deposit protection: Your deposits are protected up to UGX 10 million by the Uganda Deposit Protection Fund. For further
information log onto our website www.sc.com/ug or contact our Call centre team on telephone nos. +256 200524100 / +256
313294100 (call charges apply) or send an email to Ug.service@sc.com.

Tax implications: The prevailing withholding tax will be debited from your account.

Account closure: You may close your account at any time. To close your account, you will either submit an account closure
request in writing at any of our branches or use our Online Banking platform or SC Mobile App. Your account will be closed
after two (2) working days and there will be no charge for doing. If your account becomes inactive and is at zero balance for
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more than 90 days, in an unauthorised overdrawn position or is deemed to be in breach of regulatory or compliance
requirements, the bank may also proceed to close it. If this is a fixed deposit account, early termination may result in losing
interest accrued.

How to complain: If you are dissatisfied with our services, we welcome you to communicate this to us by writing to
Ug.service@sc.com or you can drop your complaint at any of our branches or call our customer care team on telephone
numbers: +256 313294100 or +256 200524100 (call charges apply). We will acknowledge receipt of your complaint and provide
a response within 2 days.

Future communications
It is important for us to be able to communicate with you. Below, please tick at least two preferred means of communication
and provide details (and update us in case of any changes):

Mobile phone Email Post Over the counter Other

Number Email address Specify branch Specify

_____________________ _________________________________ _______________________ __________________

Signature .……………………………………………………………… .………….…………………………………………………..

Name .……………………………………………………………… .………….…………………………………………………..

Date .……………………………………………………………… .………….…………………………………………………..

Relationship Officer Client

Where you can find out more about this deposit account? If you want more information on the terms used in this document
or about this account, please contact us on +256 313294100 or +256 200524100 (call charges apply) or visit our website at
www.sc.com/ug.

Terms and conditions apply. Standard Chartered Bank Uganda Limited is regulated by Bank of Uganda. Customer deposits
are protected by the Deposit Protection Fund of Uganda.

This is a digital document hence does not bear/require any signature.