Professional Documents
Culture Documents
The degree of
Faculty of Commerce
Marketing Management
Submitted by
YEAR 2018-2021
1
CERTIFICATE
This is to certify that Mr. Vicky Ghosh is the student of BBA Semester VI, G.H Raisoni
Institution of Information Technology, Hingna Wadi Road, Nagpur. He has carried out the
This research work has been carried out under my supervision and is of sufficiently high
standard to warrant its presentation for the examination leading to the Degree Bachelor of
2
DECLARATION
I MR. VICKY GHOSH hereby declare that the project titled “A Study on Employee
Performance Appraisal At Adani Power, Tirora, Gondia ” is my own work. To the best of my
knowledge and belief, it is not submitted to any university for any degree.
Place: Signature
3
ACKNOWLEDGEMENT
I also offer my gratitude to my parents who were a constant source of inspiration and
encouragement throughout the project. Last but not least; I thank all my friends and
peers who have helped me directly or indirectly during the course of this project
work.
Page No. 4
CHAPTER SCHEME
Sr. PARTICULARS
No.
2. COMPANY PROFILE
4. HYPOTHESIS
6. RESEARCH METHODOLOGY
9. CONCLUSION
11. ANNEXURE
QUESTIONNAIRE
Page No. 5
CHAPTER-1
INTRODUCTION OF THE
TOPIC
Page No. 6
CHAPTER-1
INTRODUCTION OF THE TOPIC
The market place for talented, skilled people is competitive and expensive.
Taking on new staff can be disruptive to existing employees. Also, it takes time to
develop „cultural awareness, “product / process / organization knowledge and
experience for new staff members.
Page No. 7
WHAT IS “PERFORMANCE APPRAISAL”?
Page No. 8
RANKING METHODS
The two most effective methods are alternation ranking and paired comparison
ranking.
1. “Alternation ranking”:
2. “Paired-comparison ranking”:
3. Assessment Centers
4. 360 Degree Feedbacks
ADVANTAGES
The guiding principle of the MBO approach is that direct results can be observed
easily. The MBO method recognizes the fact that it is difficult to neatly dissect all
the complex and varied elements that go to make up employee performance.
Page No. 9
DISADVANTAGES
This approach can lead to unrealistic expectations about what can and cannot be
reasonably accomplished. Supervisors and subordinates must have very good
"reality checking" skills to use MBO appraisal methods. They will need these
skills during the initial stage of objective setting, and for the purposes of self-
auditing and self-monitoring.
Variable objectives may cause employee confusion. It is also possible that fluid
objectives may be distorted to disguise or justify failures in performance.
Leniency or severity :-
Leniency or severity on the part of the rater makes the assessment Subjective.
Subjective assessment defeats the very purpose of performance appraisal. Ratings
are lenient for the following reasons:
· The rater may feel that anyone under his or her jurisdiction who is rated
· Unfavorably will reflect poorly on his or her own worthiness.
· She/he may feel that a derogatory rating will be revealed to the rate to detriment
the relations between the rater and the rate.
· She/he may rate leniently in order to win promotions for the subordinates and
therefore, indirectly increase his/her hold over him.
Central tendency :-
This occurs when employees are incorrectly rated near the average or middle of
the scale. The attitude of the rater is to play safe. This safe playing attitude stems
from certain doubts and anxieties, which the raters have been assessing the rates.
Page No. 10
Halo error :-
A halo error takes place when one aspect of an individual's performance
influences the evaluation of the entire performance of the individual. The halo
error occurs when an employee who works late constantly might be rated high on
productivity and quality of output as well as on motivation. Similarly, an
attractive or popular personality might be given a high overall rating. Rating
employees separately on each of the performance measures and encouraging
raters to guard against the halo effect are the two ways to reduce the halo effect.
Rater effect :-
This includes favoritism, stereotyping, and hostility. Extensively high or low
score are given only to certain individuals or groups based on the rater's attitude
towards them and not on actual outcomes or behaviors; sex, age, race and
friendship biases are examples of this type of error.
Page No. 11
CHAPTER-2
COMPANY PROFILE
Page No. 12
CHAPTER-2
COMPANY PROFILE
.
Adani Power Limited is a holding company. The Company is engaged in providing
electric power generation by coal-based thermal power plants and coal trading. Its
business activity is undertaken at Mundra Thermal Power Plant of the Company in
Gujarat and Thermal Power Plant of its subsidiaries at Tiroda (Maharashtra), at Kawai
(Rajasthan) and at Udupi (Karnataka). It has approximately five power projects. The
Company operates an aggregate of approximately 10,480 megawatts generation
capacity comprising of over 4,620 megawatts at Mundra; approximately 3,300
megawatts at Tiroda; over 1,320 megawatts at Kawai; approximately 1,200 megawatts
at Udupi, and over 40 megawatts (solar) at Kutch, Gujarat. It focuses to sell the power
generated from these projects under a combination of long term Power Purchase
Agreements and on merchant basis. Its subsidiaries include Adani Power Maharashtra
Limited, Adani Power Rajasthan Limited, Udupi Power Corporation Limited and Adani
Power Resources Limited.
Page No. 13
Adani power limited is the process business arm of Indian business conglomerate adani
group with head office at ahmdabad gujrat.the company is currently implementing
16500 mv at different stages of construction.
Its mission is to achieve 20000 mw by 2020.The company currently produces electricity
using coal.100 mw of solar power station is under adanced stage of implementation at
surendranagar in gujrat out of which 40 mw is already commissioned. The company has
gone to long term PPAs of about 7200MW of its 9280MW with government of
Gujrat ,Maharashtra, Haryana
Industry Energy
Headquaters Ahmdabad,India
Website adanipower.com
Page No. 14
Adani power Has a 4620 MW thermal power project in Mundra,Kutcg region 3300
MW in Tiroda,Maharashtra and 1320 MW at kawai rajasthan.In march 2012 company
synchronized its last 9th unit of 660 Mw at Mundra and successfully completed the
mundra project of 4620 MW in committed time,therapy APL become the largest
SINGLE LOCATION coal based Thermal power plant in private sector.Now at
Mundra company has 4 units 330 MW and 5 units 660 Mw.At location Tiroda
Maharashtra 01 unit out of 05 has been synchronized in the mid of 2012 another group
is going to syncronise in the end of 2012.
Page No. 15
CHAPTER-3
OBJECTIVES OF THE
STUDY
Page No. 16
CHAPTER- 3
Enhance productivity
Attain global standards
Page No. 17
CHAPTER-4
HYPOTHESIS
Page No. 18
CHAPTER-4
HYPOTHESIS
Page No. 19
CHAPTER-5
SCOPE & IMPORTANCE OF
THE STUDY
Page No. 20
CHAPTER-5
3. The research needs is limited & human resource development in general &
performance appraisal practice in particular of Adani Power.
Page No. 21
CHAPTER-6
RESEARCH METHODOLOGY
Page No. 22
CHAPTER-6
RESEARCH METHODOLOGY
Thus formulation of the problem is the first and foremost step in the
research process followed by the collection, recording, tabulation and analysis
and drawing the conclusions. The problem formulation starts with defining the
problem or number of problems in the functional area. To detect the functional
area and locate the exact problem is most important part of any research as the
whole research is based on the problem.
Page No. 23
Data sources
The task of data collection begins after the research problem has been defined and
research design chalked out. While deciding the method of data collection to be
used for the study, the researcher should keep in mind two types of data viz.
Primary and secondary data.
Primary Data: -
The primary data are those, which are collected afresh and for the first time and
thus happen to be original in character. The primary data were collected through
well-designed and structured questionnaires based on the objectives.
Primary Source
Primary data are first hand information and are collected from various sources
like:
Informal interviews
Through Structured questionnaire
Observation
Secondary Data:
The secondary data are those, which have already been collected by someone else
and passed through statistical process. The secondary data required of the
research was collected through various newspapers, and Internet etc.
Secondary Source
The secondary source consists of readily available data’s and is already compiled
statistical statements and reports. Secondary data’s are collected from;
Business Magazines
Internet
Annual reports
Journals
Page No. 24
Instrument for data collection
When people speak of research methods, they often are referring to processes and
instruments used for gathering information. Three important processes are content
analyses, observations, and interviews. Three important instruments are factual
questionnaires, inventories, and tests. The purpose of this chapter is to identify
basic characteristics of these data-collection techniques and to illustrate their
qualitative and quantitative forms.
Sampling
Sample was taken on judgmental basis. The advantage of sampling are that it is
much less costly, quicker and analysis will become easier. Sample size is 50 will
100% employees of Adani Power.
Page No. 25
CHAPTER-7
DATA ANALYSIS &
INTERPRETATION
Page No. 26
CHAPTER-7
1. How long have you been with Adani Power? (In Year)
Year of service
4%
12%
30%
below 2yrs
2-5 yrs
5-10 yrs
10yrs and above
54%
Data Interpretation
From the above pie chart we conclude that the maximum year of service of the
employees of Adani Power is maximum between 5-10 years (i.e. 54%) and
minimum is below 2years (i.e. 4%).
Page No. 27
2. Are you aware of the performance appraisal technique being
followed at Adani Power?
Yes
No
72%
Options No. of
Responses
Yes 36
No 14
Interpretation
From the above pie chart we conclude that maximum employees are aware of
their performance appraisal technique (i.e. 72%) and the employee not aware of it
is minimum (i.e. 28%)
Page No. 28
3. What is the employee’s opinion as to the present appraisal
system?
44%
No. Of
Options respondents Percentage
Fully satisfied 12 24
Satisfied 22 44
Can’t Say 15 30
Dissatisfied 1 2
Interpretation
From the above pie chart we conclude that maximum employees are satisfied with
the present appraisal system ( i.e. 44%) and minimum (i.e. 2%) are dissatisfied.
Page No. 29
4. What is the employee perception as to the frequency of
appraisal?
92%
No. Of
Options respondents Percentage
Once During The
Service Period 1 2%
Continuous 46 92%
Never 0 0%
Can’t Say 3 6%
Interpretation
From the above pie chart we find that the maximum (i.e. 92%) of the employees
think that the Frequency of appraisal must be continuous whereas minimum (i.e.
0%) none of the employees feel that Adani Power should not appraise.
Page No. 30
5. If continuous appraisal – what should be the gap between two
appraisal period?
20%
36%
Quarterly
Half Yearly
Yearly
44%
No. Of
Options respondents Percentage
Quarterly 10 20%
Half Yearly 22 44%
Yearly 18 36%
Interpretation
From the above pie chart we conclude that maximum (i.e. 44%) of the employees
want to Consider performance appraisal half yearly whereas minimum (i.e. 20%)
of them want it quarterly.
Page No. 31
6. Who should do the appraisal?
Interpretation
From the above pie chart we conclude that the maximum employees (i.e. 24%)
want to get the appraisal through superior, self appraisal, consultant. Whereas
none of them want to get it done from their peers and subordinates.
Page No. 32
7. Does appraisal help in polishing skills and performance area?
74%
Interpretation
If the process of appraisal does not lead to the improvement of the skills and
proficiency of the employees, the very purpose of appraisal becomes illogical. In
the survey conducted it was observed that nearly 74 % of the respondents agree
that Performance Appraisal does leads to polishing the skills of the employees.
Nearly 10 % of the respondents view that it does not serve this purpose and
around 16 % were not able to respond as to whether it serve any such purposes or
not.
Page No. 33
8. Do you think personal bias creeps in while appraising an
individual employee?
No 9 18%
Interpretation
In the process of appraising, both the parties are human being, that is, the one who
is being apprised and the other who is appraising. Thus, there bound to be
subjectivity involved, be it an objective way of appraising. Thus, when asked
from among the sample size of 50 respondents, as huge as 82 % respondents that
personal bias do creep in while appraising an individual. Hence, it is inevitable to
say that personal likings do not come in the process of appraisal. It is the extent to
which the appraiser manages it so that it does not become very partial and bias.
Page No. 34
9. If given a chance, would employees like to review the current
appraisal technique
24%
32%
Yes
No
Can't Say
44%
No 22 44%
Interpretation
From the above pie chart we conclude that the maximum employees (i.e. 32%) do
not want to review the performance appraisal system whereas minimum (i.e.
24%) can’t comment about the same.
Page No. 35
10. What is the appropriate method of conducting the
performance appraisal?
4
%
No. Of
Options Respondents Percentage
Ranking Method 6 12%
Paired Comparison 0 0%
Critical Incidents 3 6%
MBO 10 20%
Assessment Centre 2 4%
Interpretation
From the above pie chart we conclude that the maximum (i.e. 58%) of the
employees prefer the 360 degree technique of performance appraisal whereas the
minimum (i.e. 0%) want paired comparison technique.
Page No. 36
CHAPTER-8
FINDINGS OF THE STUDY
Page No. 37
CHAPTER-8
3. Further, at the time of confirmation also, the appraisal form should not lead to
duplication of any information. Instead, detailed appraisal of the employee’s work
must be done – which must incorporates both the work related as well as the other
personal attributes that are important for work performance.
4. It should be noted that the appraisal form for each job position should be
different as each job has different knowledge and skill requirements. There should
not be a common appraisal form for every job position in the organization.
5. The job and role expected from the employees should be decided well in
advance and that too with the consensus with them.
7. The time period for conducting the appraisal should be revised, so that the
exercise becomes a continuous phenomenon.
8. Transparency into the system should be ensured through the discussion about
the employee’s performance with the employee concerned and trying to find out
the grey areas so that training can be implemented to improve on that.
9. The feedback doesn’t come from multiple sources. It should to increase the
efficiency.
Page No. 38
CHAPTER-10
CONCLUSIONS
Page No. 39
CHAPTER-10
CONCLUSIONS
When performance appraisal ratings are used to distribute pay (as in a merit
plan) the size of the merit pay offered allows managers to differentiate
outstanding performers from good and poor performers, and thus provides
them with incentives to differentiate. Whatever incentives there are for
federal managers seem currently dwarfed by the disincentives.
Page No. 40
CHAPTER-11
SUGGESTIONS AND
RECOMMENDATIONS
Page No. 41
CHAPTER-11
After having analyzed the data, it was observed that there was appraisal in the
organization. It is an effective tool, since it is on continuous basis. Performance
appraisals in Adani Power are satisfactory for its effective management and
evaluation of staff. Appraisals here are helping individuals to develop, improve
organizational performance, and feed into business planning. Performance
appraisals enable management in monitoring of standards, agreeing expectations
and objectives, and delegation of responsibilities and tasks. Staff performance
appraisals also establish individual training needs and enable organizational
training needs analysis and planning. 90degrees appraisal system or review is
being followed in Adani Power i.e. feedback that comes from members of an
employee's immediate work circle most often; 360-degree feedback will include
direct feedback from an employee's subordinates, peers, and supervisor(s), as well
as a self-evaluation. It can also include, in some cases, feedback from external
sources, such as customers and suppliers or other interested stakeholders. The
appraisal process is continuous here and encourages employee productivity with
positive feedbacks.
Page No. 42
BIBLIOGRAPHY
BOOKS:
VSP Rao — Human Resource Management, Anurag Jain for excel books, 2005
ninth edition.
WEBSITE:
http://oppapers.com/subjects/Sunflagmotors-page.html
Economic Times
www.Scribd.com
http://Sunflagmotors.com/sustainability/CSR-11/pdf/defining-priorities.pdf
www.citehr.com
Page No. 43
QUESTIONNAIRE
1. Name……………………
2. Age: ………………….…
4. Designation……………..
Disclaimer: Your response via this questionnaire will be used strictly for
academic purposes. There will not be any commercial solicitation or usage of the
response in any kind / form whatsoever.
Q1- How long have you been with Adani Power? (In Year)
a) Below 2
b) 2-5
c) 5-10
d) 10 and above
Q2- Are you aware of the performance appraisal technique being followed at
Adani Power?
a) Yes
b) No
Q3- Do you think personal bias creeps in while appraising an individual?
a) Yes
b) No
Page No. 44
Q5-If continuous appraisal – what should be the gap between two appraisal
period?
a) Quarterly
b) Half Yearly
c) Yearly
Q7- Does the appraisal system helps in polishing the skills or performance area?
a) Yes
b) No
c) Somewhat
Q8-Who in your opinion should appraise the employee ?
a) Superior
b) Peer
c) Subordinates
d) Self Appraisal
e) Consultant
f) All of the above
Page No. 45
Q10-If given a chance or an opportunity would you like that the current appraisal
procedure should be reviewed?
a) Yes
b) No
c) Can’t Say
______________________________________________________________
______________________________________________________________
Page No. 46