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Thank you for buying a Translink mLink Ticket using

the mLink app.


Your transaction has been successful and the cost of the mLink ticket will now
be charged to the credit/debit card which you have provided to us. Your mLink
ticket will have already been delivered to your handset.

Receipt Ref TQAdZVIDwlK


Date of Purchase 9 March 2022

Your details

Ramon Diaz

Payment to:

Translink
3 Milewater Road
Belfast
BT3 9BG

Item & Description


Adult Metro / Glider Peak Day £3.50
Ticket (1)

Total £3.50

Customer service

By Telphone +44 (0)28 90 66 66 30


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Terms and Conditions

Please make sure you have read and understand the conditions under which
Translink provides mobile ticketing. Click here for details
Important Payment Information

We recently made changes to how we process


payments within the mlink app by adding 3D Secure,
providing an extra layer of security for credit and debit
card transactions. If you haven't already updated to the most recent version of the app and
successfully completed a transaction with 3D Secure, we would urge you to do so now. If
you use PayPal as your preferred payment option, you do not have to worry about 3D
Secure, however you should still update to the most recent version of the app. Any users
who remain on an old version of the app will be unable to make further purchases from 1st
March 2016. If you have any further questions, or require help on this matter please contact
us on 02890666630 or by email on mlink.admin@translink.co.uk

Further Information on 3D Secure

A 3D Secure authentication step has been added to the mLink app when paying by
credit/debit card. 3D Secure authentication will only be required on the first transaction or on
the addition of a new credit/debit card.

What is 3D Secure?
3D Secure is a protocol used as an added layer of security for online credit and debit card
transactions. This is achieved by adding another authentication step for online payments; a
password. It was developed by Visa and named "Verified by Visa". MasterCard then
developed a service based on the same protocol called "MasterCard® SecureCode™".

How does it work?


If you haven't purchased a product or service online using 3D Secure before on any website,
you will be redirected to your issuing credit or debit card's bank secure website where you
must verify some personal details and select a password. This is integrated into our
payment page. You must never disclose this password to anyone - this is how you
guarantee your card is secure. Do not write your password down anywhere.

I can't remember my 3D Secure Password, who do I contact?


If you can't remember your 3D Secure password you need to contact your bank. Translink
will never contact a customer to ask for your 3D Secure password and we cannot help you
retrieve a forgotten 3D Secure password.

How can I find out more details about 3D Secure?


For further details on 3D Secure you need to contact your issuing bank.

Translink, 3 Milewater Road, Belfast BT3 9BG

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