14.

1 ALARMS

Solutions
Code and meaning Problem
Reset alarm = SELECT+START
at least 5 sec.
AL0001
Occurs if the START/STOP button is pressed for
Cycle stopped by
one second or longer
user. Reset the alarm and repeat the
AL0002 cycle.
No mains supply: it is caused by the lack of main
No mains power
power supply.
supply
AL0003 Reset the alarm and repeat the
Occurs if a control micro-switch detects an open
Door open during cycle. If the problem persists,
door while the cycle is running.
cycle contact technical support.
Reset the time and date again
following the instructions in
AL0004 The timer will stop when PCB battery power is
paragraphs 8.2 and 8.3. Leave
Timer stopped insufficient.
the sterilizer ON for at least one
hour.
AL0005 Reset the alarm and repeat the
It is caused by an overload of the mains supply.
High voltage cycle.
AL0011 The alarm is triggered only if the first vacuum is
Reset the alarm, clean the gasket
No 1st vacuum not reached.
then wait for 10 minutes with the
AL0012 The alarm is triggered only if the second vacuum
door open. Repeat the cycle: if
No 2nd vacuum is not reached.
the problem continues contact
AL0013 The alarm is triggered only if the third vacuum is
technical support.
No 3rd vacuum not reached.
Reset the alarm and repeat the
Occurs if the pre-set vacuum degree is not
AL0015 cycle. Check if the problem
reached during drying. If this alarm is triggered,
No vacuum when persists in the following cycles: in
the machine has already completed the
drying this case contact technical
sterilization.
support.
AL0021 The machine is unable to reach the 1st pressure
No 1st pressure rise value set. Reset the alarm, fill the tank until
AL0022 The machine is unable to reach the 2nd pressure the maximum icon appears on
No 2nd pressure rise value set. screen and repeat the cycle: if the
AL0024 problem persists in the following
The machine is unable to reach the operating
No final pressure cycles, contact technical support.
pressure.
rise
AL0031
After reaching the first set pressure, the machine
No 1st pressure
triggers an alarm.
release
Reset the alarm, remove the tray
AL0032
After reaching the second set pressure, the holder, clean the inside of the
No 2nd pressure
machine triggers an alarm. sterilization chamber and repeat
release
the cycle.
AL0034
The machine fails to release pressure while
No final pressure
drying.
release
AL0100
T1 probe encoding Alarm due to PCB self-diagnosis.
Reset the alarm, switch the
error
machine off and on: if the
AL0101
System detects that T1 probe is open. problem persists, contact
OPEN T1
technical support.
AL0102
System detects short-circuit in T1 probe.
T1 short circuit
AL0110
T1 probe has exceeded the pre-set cycle
High temp. in T1 Reset the alarm then wait for 10
temperature.
probe minutes with the door open.
AL0111 Repeat the cycle: if the problem
Low temp. in T1 Temperature detected by T1 probe during continues contact technical
probe during sterilization is below the minimum set value. support.
sterilization

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 Solutions
Code and meaning Problem
Reset alarm = SELECT+START
at least 5 sec.
AL0200
T2 probe encoding Alarm due to PCB self-diagnosis.
Reset the alarm, switch the
error
machine off and on: if the
AL0201
System detects that T2 probe is open. problem persists, contact
OPEN T2
technical support.
AL0202
System detects short-circuit in T2 probe.
T2 short circuit
AL0210
T2 probe has exceeded the pre-set cycle
High temp. in T2 Reset the alarm then wait for 10
temperature.
probe minutes with the door open.
AL0211 Repeat the cycle: if the problem
Low temp. in T2 T2 probe detects excessively low values during continues contact technical
probe during sterilization. support.
sterilization
AL0300
P probe encoding Alarm due to PCB self-diagnosis.
Reset the alarm, switch the
error
machine off and on: if the
AL0301
System detects that P probe is open. problem persists, contact
OPEN P
technical support.
AL0302
System detects short-circuit in P probe.
P short circuit
Reset the alarm, remove the tray
AL0310
P probe detects excessively high values during holder, clean the sterilization
High pressure
sterilization. chamber inside and repeat the
during sterilization
cycle.
Reset the alarm, clean the gasket
AL0311
P probe detects excessively low values during and repeat the cycle: if
Low pressure during
sterilization. the problem continues call
sterilization
technical support.
AL0400
TVP probe encoding Alarm due to PCB self-diagnosis.
Reset the alarm, switch the
error
machine off and on: if the
AL0401
System detects that TVP probe is open. problem persists, contact
OPEN TVP
technical support.
AL0402
System detects short-circuit in TVP probe.
TVP short circuit
AL0404 Reset the alarm and repeat the
Low temp. in TVP TVP probe does not reach operating temperature. cycle. If the problem persists,
probe contact technical support.
Reset the alarm then wait for 10
AL0405 minutes with the door open.
TVP probe has reached a temperature higher
High temp. in TVP Repeat the cycle: if the problem
than operating threshold.
probe continues contact technical
support.
AL0500
TRS probe encoding Alarm due to PCB self-diagnosis.
Reset the alarm, switch the
error
machine off and on: if the
AL0501
System detects that TRS probe is open. problem persists, contact
OPEN TRS
technical support.
AL0502
System detects short-circuit in TRS probe.
TRS short circuit
AL0504 Reset the alarm and repeat the
Temperature does not reach operating
Low temp. in TRS cycle. If the problem persists,
temperature.
probe contact technical support.
Reset the alarm then wait for 10
AL0505 minutes with the door open.
TRS probe has reached a temperature higher
High temp. in TRS Repeat the cycle: if the problem
than operating threshold.
probe continues contact technical
support.

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 Solutions
Code and meaning Problem
Reset alarm = SELECT+START
at least 5 sec.
AL0600
Excessive drop An excessive pressure drop occurred during the
Take the tray holder out: clean
during the VACUUM first 5 minutes of the stabilization phase, while
and dry the sterilization chamber
TEST stabilization performing the VACUUM TEST cycle.
thoroughly. Repeat the cycle: if
phase
the problem continues run a
AL0601 Vacuum Test cycle when
Excessive drop An excessive pressure drop occurred during the the sterilizer is cold (see
during the VACUUM first 10 minutes of the maintenance phase, while paragraph 12).
TEST maintenance performing the VACUUM TEST cycle.
phase
Reset the alarm, fill the tank until
the maximum icon appears on the
AL0700 Conflicting temperature values detected by the
screen and repeat the cycle: if the
T1/T2 comparison two interior sensors during sterilization.
problem persists in the following
cycles, contact technical support.

14.2 ERRORS

The following table contains a list of messages which may appear on display:
MESSAGE CAUSE SOLUTION
At the time of power-up you are prompted to Open the door to allow automatic
OPEN THE DOOR open the door so that the machine can perform a setting of atmospheric pressure
pressure check. (two beeps).
DOOR OPEN A cycle has been started with the door open. Close the door and start the cycle.
Press the DOOR button, open and
close the door, then press the
DOOR NOT Even though the door is perfectly closed, it is
START button to start the cycle. If
LOCKED read as "not locked" due to mechanical reasons.
this error persists, contact technical
support
A cycle has been started with the clean water Fill the tank with clean water
TO LOAD WATER
minimum level message flashing on the display. (paragraph 10.1).
A cycle has been started with the dirty water Drain dirty water from the tank
TO DRAIN WATER
maximum level message flashing on the display. (paragraph 10.4).
FULL WATER Attempt to fill the tank with clean water with the Disconnect the water hose, then
RESERVOIR full tank icon already present on the display. start a new cycle.
Close the door again and start a
new cycle: stop the cycle after a
few seconds with the START/STOP
DOOR STILL Door lock system fails to open completely when button (paragraph 6.2), reset the
LOCKED cycle terminates. alarm (paragraph 14), then try
opening the door with the DOOR
button. If the error persists,
contact technical support.
Attempt to start a VACUUM TEST cycle with a
Open the door and wait for the
CHAMBER chamber temperature higher than 40°C; wait for
temperature reading on the display
TEMP.>40° temperatures to drop before starting the test
to fall below 40°C.
cycle.
The sterilizer cycle counter prompts the operator Replace the resins/cartridges, then
REPLACE RESINS to change the water purifying system hold down the PUMP button for 5
resins/cartridges. seconds (until the long beep).
Replace the used bacterial filter
with a new one (see paragraph
The sterilizer cycle counter prompts the operator 15.3). Once replaced, with the door
BACT. FILTER
to change the bacterial filter. open, reset the message pressing
START for 10 seconds, at least,
until the long beep.
The machine has run an excessively large Contact your dealer as soon as
SERVICE (1, 2, 3) number of cycles and needs periodic overhauling possible and request the services of
by a technician. a technician.

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