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<?

php
/**
*
* SugarCRM Community Edition is a customer relationship management program
developed by
* SugarCRM, Inc. Copyright (C) 2004-2013 SugarCRM Inc.
*
* SuiteCRM is an extension to SugarCRM Community Edition developed by SalesAgility
Ltd.
* Copyright (C) 2011 - 2018 SalesAgility Ltd.
*
* This program is free software; you can redistribute it and/or modify it under
* the terms of the GNU Affero General Public License version 3 as published by the
* Free Software Foundation with the addition of the following permission added
* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
*
* This program is distributed in the hope that it will be useful, but WITHOUT
* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
* FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more
* details.
*
* You should have received a copy of the GNU Affero General Public License along
with
* this program; if not, see http://www.gnu.org/licenses or write to the Free
* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
* 02110-1301 USA.
*
* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU Affero General Public License version 3.
*
* In accordance with Section 7(b) of the GNU Affero General Public License version
3,
* these Appropriate Legal Notices must retain the display of the "Powered by
* SugarCRM" logo and "Supercharged by SuiteCRM" logo. If the display of the logos
is not
* reasonably feasible for technical reasons, the Appropriate Legal Notices must
* display the words "Powered by SugarCRM" and "Supercharged by SuiteCRM".
*/

$viewdefs ['Cases'] =
array(
'DetailView' =>
array(
'templateMeta' =>
array(
'form' =>
array(
'buttons' =>
array(
0 => 'EDIT',
1 => 'DUPLICATE',
2 => 'DELETE',
3 => 'FIND_DUPLICATES',
),
),
'maxColumns' => '2',
'widths' =>
array(
0 =>
array(
'label' => '10',
'field' => '30',
),
1 =>
array(
'label' => '10',
'field' => '30',
),
),
'useTabs' => true,
'tabDefs' =>
array(
'LBL_CASE_INFORMATION' =>
array(
'newTab' => true,
'panelDefault' => 'expanded',
),
),
),
'topWidget' => [
'type' => 'statistics',
'options' => [
'statistics' => [
[
'labelKey' => '',
'type' => 'case-days-open',
'endLabelKey' => 'LBL_STAT_DAYS'
],
],
]
],
'sidebarWidgets' => [
[
'type' => 'record-thread',
'labelKey' => 'LBL_CASE_UPDATES',
'options' => [
'recordThread' => [
'module' => 'case-updates',
'class' => 'case-updates',
'filters' => [
'parentFilters' => [
'id' => 'case_id'
],
'orderBy' => 'date_entered',
'sortOrder' => 'DESC'
],
'item' => [
'itemClass' => 'case-updates-item pt-2 pb-2',
'collapsible' => true,
'dynamicClass' => ['source', 'internal'],
'layout' => [
'header' => ['rows' => []],
'body' =>[
'rows' => [
[
'align' => 'end',
'justify' => 'between',
'cols' => [
[
'field' => 'author',
'labelDisplay' => 'none',
'hideIfEmpty' => true,
'class' => 'font-weight-bold
item-title'
],
[
'field' => 'internal',
'labelDisplay' => 'inline',
'labelClass' => 'm-0',
'display' => 'none',
'hideIfEmpty' => true,
'class' => 'small ml-auto font-
weight-light'
],
]
],
[
'align' => 'start',
'justify' => 'start',
'class' => 'flex-grow-1 item-content',
'cols' => [
[
'field' => [
'name' => 'description',
'type' => 'html',
],
'labelDisplay' => 'none',
]
]
],
[
'justify' => 'end',
'class' => 'flex-grow-1',
'cols' => [
[
'field' => 'date_entered',
'labelDisplay' => 'none',
'hideIfEmpty' => true,
'class' => 'small ml-auto font-
weight-light'
],
]
]
]
]
],
],
'create' => [
'presetFields' => [
'parentValues' => [
'id' => 'case_id'
],
],
'layout' => [
'header' => ['rows' => []],
'body' =>[
'rows' => [
[
'justify' => 'start',
'class' => 'flex-grow-1',
'cols' => [
[
'field' => [
'name' => 'description',
'metadata' => [
'rows' => 3
]
],
'labelDisplay' => 'top',
'class' => 'flex-grow-1',
]
]
],
[
'align' => 'end',
'justify' => 'start',
'class' => 'flex-grow-1',
'cols' => [
[
'field' => 'internal',
'labelDisplay' => 'inline',
],
]
]
]
]
],
]
]
],
'acls' => [
'Cases' => ['view', 'list']
]
],
[
'type' => 'statistics',
'labelKey' => 'LBL_NUMBER_OF_CASES_PER_ACCOUNT',
'options' => [
'sidebarStatistic' => [
'rows' => [
[
'align' => 'start',
'cols' => [
[
'labelKey' =>
'LBL_TOTAL_CASES_FOR_THIS_ACCOUNT',
'size' => 'medium',
],
]
],
[
'align' => 'start',
'cols' => [
[
'statistic' => 'cases-per-account',
'size' => 'xx-large',
'bold' => true,
'color' => 'green'
]
]
],
[
'align' => 'start',
'cols' => [
[
'labelKey' => 'LBL_SINCE',
'size' => 'regular',
],
[
'statistic' => 'get-account-date-entered',
'size' => 'regular',
],
]
],
]
]
],
'acls' => [
'Cases' => ['view', 'list'],
'Accounts' => ['view', 'list']
]
],
],
'panels' =>
array(
'lbl_case_information' =>
array(
0 =>
array(
0 =>
array(
'name' => 'case_number',
'label' => 'LBL_CASE_NUMBER',
),
1 => 'priority',
),
1 =>
array(
0 =>
array(
'name' => 'state',
'comment' => 'The state of the case (i.e. open/closed)',
'label' => 'LBL_STATE',
),
1 => 'status',
),
2 =>
array(
0 => 'type',
1 => 'account_name',
),
3 =>
array(
0 =>
array(
'name' => 'name',
'label' => 'LBL_SUBJECT',
),
),
4 =>
array(
0 => 'description',
),
5 =>
array(
0 => 'resolution',
),
6 =>
array(
0 =>
array(
'name' => 'assigned_user_name',
'label' => 'LBL_ASSIGNED_TO',
),
),
7 =>
array(
0 =>
array(
'name' => 'date_entered',
'customCode' => '{$fields.date_entered.value} {$APP.LBL_BY}
{$fields.created_by_name.value}',
),
1 =>
array(
'name' => 'date_modified',
'label' => 'LBL_DATE_MODIFIED',
'customCode' => '{$fields.date_modified.value} {$APP.LBL_BY}
{$fields.modified_by_name.value}',
),
),
),
),
),
);

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