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Impact of digitisation on Rural India India's state-of-the-art metropolises were developed.

The
evolution of the information and communication technologies
Sayjal Thukral
(ICT) revolution in India has created a technological divide
Amity School of Business, Noida between many companies and well-educated, urban areas and
rural areas in India, enjoying the benefits of ICTs, these
technologies were not accessible or affordable for the majority
ABSTRACT of the population. This divide is exacerbated by deeply rooted
gender and social class differences that determine who can and
The digital revolution has created many opportunities in India. cannot use technology. Despite recent Liberalization,
Internet penetration rate is very high in India which has led to Privatization and Globalization since 1990, accessibility is also
India operating digitally. The Indian government is working on hampered by language barriers and lack of appropriate content
key projects such as Smart City, Make in India and Digital and practices in local languages. But that is not the case now.
India. Internet penetration rates are increasing in rural areas but Rural areas of India are also developing at a very rapid rate.
this increase is less than the rate of internet penetration in urban
areas. The purpose of this paper is to understand the policies It is a well known fact that digital India is the result of many
implemented by the Indian government to increase the online innovations and technological advances. These will transform
self-employment of people in rural areas. There is a strong people's lives in many ways and strengthen society for the
need to transfer digital knowledge to the rural areas of India by better. 'Digital India' programme, an initiative of the Honorable
creating a balance between urban India and rural India and its Prime Minister, Narendra Modi, will reveal and produce new
success inspires the government to take the next step in advances in every sector innovative efforts for geNext. The
promoting digital production in rural India. reason behind the concept is to create a participatory,
transparent and responsive structure system. The digital India
drive is a project of the Government of India to transform India
into a knowledgeable economy and digitally empowered
OVERVIEW society with good governance for citizens by bringing
Considered primarily an agricultural economy, India is synchronization and coordination to the public digitally
developing very rapidly. It has now become a knowledge connect and deliver government programs and services to
economy. It has the world's largest pool of scientists, doctors, mobilize information technology among government
engineers and experts in every field. Until a few years ago, departments. Every nation today wants to go fully digital and
this is program tries to provide equal benefits to the user and to the Internet. However, rural residents in India are not
the service provider. as isolated from the Internet as they used to be. The
'first generation of mobile' still exists in rural India.
7. According to ET data, 80 per cent of the country's rural
population and 35 per cent of the urban population have
CURRENT SITUATION OF DIGITISATION IN
not yet adopted the digital payment method. It reflects
RURAL INDIA
the centuries-old digital gap in rural India. Failure to
1. Currently only 20.26% of rural India and 64.84% of adopt digital payment systems is preventing India's
urban Indian population have internet access. rural population from entering the mainstream.
2. 80% of the rural population and 35% of the urban
population in the country have not yet adopted the MOST & LEAST AFFECTED STATES
digital payment method.
3. Digital bill payments are not available to residents of 1. Chhattisgarh tops the list of digital states in
remote villages with minimal banking facilities and India, according to a research report that puts
proper infrastructure. Maharashtra, Haryana, Andhra Pradesh and
Madhya Pradesh in the top five.
4. The rural population of India is about 70% of the total
population of the country. According to a McKinsey 2. The report, titled 'India's Digital States 2019 - A
report, despite urbanization being the mainstay, the Comparative Analysis' by Coyote Age,
rural population will make up 63% of India's total estimates 37 states and Union Territories across
market by 2025. the country in two broad framework frameworks
5. The country's rural economy also contributes about 46 - Policy and Infrastructure Readiness (PIR) and
per cent to national income. It represents the huge Mission Mode projects. (MMP) Performance.
The evaluation uses 128 parameters in PIR and
potential and sustainable growth of rural India in the
MMP. 15 state-specific MMPs were considered
market. Unfortunately, there is a lack of infrastructure, for the study.
digital poverty, low skill development, illiteracy and so
on. Such problems create a lot of difficulties in the 3. The second and first in the 2019 Report Series
development trajectory. was published in October 2017. In 2017,
6. According to an IAMAI report, only 20.26% of rural Madhya Pradesh topped the list, but in 2019 it
was ranked 5th. Chhattisgarh rose from 4 to 3
India and 64.84% of urban India currently have access
seats in 2017 to 1 in 2019. Haryana rose from 7
out of 10 seats in 2017 to 3 in 2019.

4. Goa, Bihar, Chandigarh and other states and


Union Territories of Assam topped the rankings.

5. Dr Singh said, “Digital India is gradually


strengthening its grip across the country. A
phenomenon that was concentrated in some key
states, mostly from the south and west, is now
spreading with the involvement of the north,
east and northeast. Is. "

6. 37 States and Union Territories fall into one of


The report is based on data from 22 states and seven
four groups - Leading (7), Ascending (9),
union territories.
Hopefully (12) and Lagging Digital States (9).

7. In Assam, Gujarat, Uttarakhand, Bihar, Madhya


Pradesh and Jharkhand, 40% to 70% of school
children do not have access to digital devices, GOVERNMENT INITIATIVES
according to a survey by the Union Ministry of UNDERTAKEN TO BOOST RURAL
Education. The ministry’s survey documents the
DIGITAL INFRASTRUCTURE
response to the epidemic’s challenges. While the
School Education Industry Initiative 2020-21
1. Apart from the growing number of internet users
report shows an unequally wide digital divide in
some key states, some have solved the problem in India's rural areas, there is a huge digital
nicely by providing appropriate television sets divide between urban and rural India. According
and smartphones. However, the report is still to a recent TRAI report, internet penetration in
incomplete as states like West Bengal and Uttar rural India was almost 33% compared to 99% in
Pradesh have not provided the data and Urban India. This gap stems mainly from two
Rajasthan says it does not have students without things - a lack of infrastructure and awareness.
digital access.
2. To close this gap, the Indian government has 4. While agriculture offers great potential, the rural
launched the "Digital India" program One of the financial sector is also on the cusp of digital
main goals of this program is to develop digital transformation. Over the past five to six years,
infrastructure in the country and especially in many policies and financial programs aimed at
Rural India. inclusive rural growth have been developed by
government. Aadhaar, a unique biometric index,
3. To promote digital awareness, the Indian a zero balance of Jan Dhan savings bank
government introduced the ‘Pradhan Mantri accounts, direct transfer of public interest
Gramin Digital Saksharta Abhiyan’ under the payments, and BHIM's digital payment
‘Digital India’ program with the aim of enabling infrastructure are some of them. Bank account
six Indians living in rural India to learn about revenue has grown from 54% in 2014 to 80% in
digital recognizing that agricultural technology 2018 after these plans.
programs are a necessity for an hour, the Indian
government has introduced the ‘Kisan Suvidha’ 5. Increased banking growth presents an important
application with approximately 100 million opportunity for beginners and existing players
registered users. This app helps farmers with especially in the payment and distribution of
relevant information about current and future financial products space. Beginners like Jai
five days, market prices, vendors, agricultural Kisan technology and FIA close the digital gap
advice, and crop protection. Feeling great, a few in rural India by providing financial products
startups like SatSure, CropIn, Niruthi, AgRisk and services. Existing players, such as Paytm
also come into the space. These digital have also expanded their services and claimed to
government initiatives and programs assist be present in more than 3 lakh locations in
farmers in planting and monitoring crops, India. The company also claims to have more
capturing and analyzing a variety of data points, than 30 lakh retailers who accept digital
including crop, soil, and climate data, all of payments in small towns.
which can help decision-making and facilitate
access to crop insurance and institutional credit. 6. Recognizing that internet connection is a major
obstacle to digital payments in rural India, the
Reserve Bank of India (RBI) is also moving
forward to find offline solutions. Offline analytics, machine learning, blockchain, cloud
payments are activities that are processed offline computing and artificial intelligence (AI) that
or where the transaction is recorded offline and will be used to deliver products outside of cities
processed at a different time. In August 2020, and rural areas.
the RBI launched a small payment system (up to
Rs 200) in offline mode in retail stores. FINDINGS AND ANALYSIS

7. A few payment companies have already started


 Agriculture
making offline solutions before the RBI
announcement. Google Pay has partnered with
Digital integration into agriculture can play an
Pine Labs in 2019 to allow merchants to initiate
important role in empowering farmers.
payment requests by dialing a customer mobile
Platforms like e-choupals are active in many
number on their PoS devices, while Paytm
regions. This provides easy communication
introduces a Tap-to-Pay (NFC-based) card via
between farmers and professionals. Some
2018, where customers could load money. on
farmers in Andhra-Pradesh also use web-cams
the card, online or offline, and pay merchants by
in their fields to pass on their crop to experts for
tapping the card at the merchant terminal.
advice. Alternatively, ‘e’ and ‘m'platforms may
be used to market them elsewhere in the
8. These government programs and efforts from
country. Additionally, they may be informed of
the private sector are a major step towards
the various strategies and incentives offered by
digital deployment in rural India, but affect a
small percentage of rural people. As the
penetration of smartphones and the use of
mobile data grows in rural India, governments,
regulatory bodies, financial service providers
and fintech companies need to work together to
unlock India’s digital digital potential. The next
few years will see an increase in the distribution
of new digital technologies such as big data
the government. possible. In this way, health records can be kept
to a minimum and provincial governments can
obtain a quick summary of the public health
situation. They will better equip you to promote
health promotion programs and improve health
care facilities. Money and other resources can
then be transferred to lower levels to improve
the quality of life of the nation as a whole.

 Education

It is believed that education enhances personal


knowledge and skills. It provides means of
subsistence. The broader view is that it expands
human horizons and begins to think of the great
 Health Care good of humanity. Education serves as a
powerful binding force that can help bridge the
Improving health care systems especially child gap between rural areas. Advances in ICT play
and maternal care will go a long way in boosting
an important role in providing access to the
self-esteem in rural areas. Once these facilities world of languages, mathematics, science, etc.
are in place, they will not be forced to rush to
Once we are able to develop primary schools in
cities for emergency medical care and routine rural areas and meet the needs, a new hope can
checkups. Digitization can play a major role in
be put in place. Rural people will be assured that
this phase. Website for doctor visits during their wards will have a bright future. With the
pregnancy, pediatric immunization program etc.
advent of digital and the help of trained
it may be kept by a local health care provider. consultants, rural setting can be further
They may send automatic reminders about this
strengthened.
to the registered cell phone numbers of family Rural arts and crafts also have great potential for
members. In this way, better tracking is
promotion and recognition to the masses. Both
can be improved with the help of digital or laws regarding their operation. It is also
electronic media. Nodal agencies may be a challenge for key authorities to create a
established under the direction of Gram website where so much information can
Panchayats to provide assistance if needed. be stored.
Otherwise local artisans may organize
themselves under the umbrella of the All India  High Level of Digital Illiteracy: Digital
Artisans and Craftworkers Welfare Association literacy is rampant in many cities and
(AICA). These institutions, as well as export- villages in India. Cities have embraced
promoting councils, can create sustainable digital innovation but are limited to a
consumer relations and raise awareness about certain extent. Complete digital signage
the arts and crafts of our rural crafts. is a daily chore, using the internet to get
government certificates. This requires
administrative changes, tax changes and
CHALLENGES FACED changes in public opinion. So it is a team
task that combines citizen responsibility
Almost everyone on Facebook has modified with support for the new system.
their profile pictures to support digital India but
to make it real here is a list of challenges in  Cyber Crime: There is a cyber threat
using India India. The challenges are in all areas worldwide and digital India will not be
from policy making, to changing the workflow different. We therefore need a strong
to changing the mindset of government officials. online crime team that maintains a
It is a technological change in a very mixed database of information and protects it
nation. A few of them are listed below: day and night.

 Remote Connections: It is a huge  Interdepartmental Coordination: In


undertaking to have connections with government there are different
each village, city and city. The departments that need to be integrated.
communication problem is a complex Integration has a technical and business
one because all countries have different problem. Business in the selfish sense of
officials and employees of our resolved with digital India but its
government services is a barrier to integration is a huge undertaking. It is
change. And the middle class policy will not only a technical question but also a
be completely abolished because of question of privacy and security.
digital India, which is why there will be
close opposition to working class
workers.

 Real Neutrality: The story is on the table


and we are blindly following digital
India. Complete neutrality should also
ensure that digital India without
complete neutrality can be a major
contribution to Indian business and
citizens.

 Change of Thinking: This point will


appear in the picture when you allocate CONCLUSION
the necessary resources and assets but
when it comes to implementing them,
Digital digitalization in rural India gives
most of them will be reluctant to change.
a very good picture. But that is not the
People are accustomed to years of the
case. There are a lot of problems and
same practice that they are not ready to
challenges to come. The discussion of all
change.
of this is beyond the scope of this paper.
But it can be said that the Indian farmer
 Information Exchange: The database is no longer traditional and illiterate. It
must also be used by other government turns out that whenever he gets a chance
offices. For example police, surveillance he has made full use of the available
and other security issues can be easily technology and benefits from it.

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