Professional Documents
Culture Documents
YOUNG PROFESSIONALS’
DEVELOPMENT PROGRAMME
MODULE 3:
Communication & Presentations
Instruction: Here are four different interactive incidents. Read each incident carefully, imagine
yourself in each situation and assume that you are going to speak next. Choose from the five options
the description that most closely reflects what you would say. Please select just one of the options
each time, and resist the temptation to combine parts from different options.
Incident 1:
You have just told your boss about the difficulties you are experiencing in getting adequate
cooperation from the staff specialists you called in to report on a procedural problem that has been
bugging you. Your aim in talking to your boss about this is to get some positive guidance form her
about the action you should take to get better value from the specialists. So you conclude your
summary of the situation by saying, ‘’Have you any ideas that might help in getting them to
cooperate?’’
She replies, ‘’Well, I don’t think you should have involved them in the first place. I remember
telling you at the time that these specialists were more trouble than they were worth.’’
Incident 2:
You are chairing a regular weekly meeting with your subordinates. One of them, Bill has just
outlined a tentative idea he has been working on. You think it is impossible to implement, but are
eager to encourage him since he does not come up with many ideas.
A. Thanking him but explaining why his idea isn’t worth pursing
Saying that you see some difficulties with the idea and asking him to do more work
B.
on it
Asking him to do more work on his idea and/or arranging to see him later without
C.
admitting to your doubt about its feasibility
D. Asking him, there and then, for clarification or amplification of his idea
You have a carefully thought-out proposal about how to solve a problem, and you have to
pitch it to your colleagues. You know that its successful implementation is going to depend on their
genuine support. You decide to tell them about it at a meeting.
B. Explaining the benefit of your proposal and how vital their support and cooperation
are
C. Saying that you have got a carefully thought-out proposal to put to them and
inviting their comments and help
D. Putting forward your proposal in a tentative way so that it doesn’t sound too cut
and dried
E. Inviting their involvement in solving the problem and asking them for their ideas
Incident 4:
You have been talking to one if your subordinates about his performance over the last six
months. As a result, you have agreed on some plans that aim to improve certain aspects of his
performance in the future. All in all, you think he has reached his limit in terms of the level of job he
can hold down. He then asks you a question. ‘’Could you give me some idea of my promotion
prospects? After all, i have been doing this job for three years now, and I was wondering?’’
A. Telling him frankly that you don’t see much hope promotion
Giving him guidance and advice about what he needs to do to increase his chances
B.
of promotion
For each incident, the options are ranged along an imaginary continuum as follows:
A C E
The most The middle The most
autocratic of the ground between democratic of
options autocratic and the options
democratic
B D
The next most More democratic
autocratic
In the blanks preceding items 1(a) and 1(b), you would distribute points according to the
explanations that follow.
• If you prefer ‘a’ and do not prefer ‘b’, mark the blanks as follows:
3 1 (a) ………
1 (b) ………
• If you have a slight preference for ‘a’ over ‘b’, mark the blanks as follows:
3 1 (a) ………
1 (b) ………
• If you have a slight preference for ‘b’ over ‘a’, mark the blanks as follows:
1 (a) ………
3 1 (b) ………
• If you prefer ‘b’ and do not prefer ‘a’, mark the blanks as follows:
1 (a) ………
3 1 (b) ………
Although you will see the same item more than once, proceed through the questionnaire and
treat each pair of statements independently. Be sure to use only the combinations of numbers
shown. Remember that first impressions are important.
I prefer work in which:
4(a) I am paid enough that I can have all the things I want.
4(b) I have a very secure position.
21(a) I invent new things and find new ways of doing things.
21(b) My surroundings are pleasant.
22(a) I have the freedom to-do things the way I want to do them.
22(b) I am paid enough money.
21 9
Total = __________ 9
Total = __________ Total = __________
12
Total = __________ 6
Total = __________ 3
Total = __________
Managerial Work-Values Scale Interpretation Sheet
Instructions: Transfer your total score from each of the nine dimensions on the preceding
page to the chart below.
Creativity 6
________
Economics 24
________
Independence 18
________
Status 21
________
Service 9
________
Academics 9
________
Security 12
________
Collegiality 6
________
Work Conditions 3
________
The higher your score for a particular dimension, the more value you place on that dimensions.
On the lines below, list your top-ranked work value (the one with the highest score) on line 1,
the second-ranked work value on line 2, and so on through line 9.
ECONOMICS
1)_______________________________________ 24
STATUS
2) ______________________________________ 21
INDEPENDENCE
3) ______________________________________ 18
SECURITY 12
4) ______________________________________
SERVICE
5) ______________________________________ 9
ACADEMICS
6) ______________________________________ 9
CREATIVITY
7) ______________________________________ 6
COLLEGIALITY
8) ______________________________________ 6
WORK CONDITIONS
9) ______________________________________ 3
3. Self-Development Beliefs Questionnaire
Some people find it easy to embrace the self-development process and relish the opportunities
it provides. Other people find it far more difficult to accept the self-development message and
suspect that it is yet another fad.
Instruction: to establish how easy or difficult you find it to be a self-developer, run down the
following statements, checkmaking (/) the ones you agree with and crossing (x) the ones you
disagree with. Please respond to each statement with either a checkmark or a cross, however
marginal the difference.
1) I believe that most of what I learn happens as a natural consequence of
doing things and keep busy.
6) I believe that the experiences I learn most from are the experience others
will learn most form.
10) I believe that no matter how expert you are, there is always have room for
improvement.
11) I believe learning from experience mostly happens intuitively (i.e., you don’t
have to do it deliberately or consciously).
12) I believe in the saying, “you learn something new every day.”
14) I believe the more senior you are, the less you need to learn.
15) I believe that learning is our business and we sell the by-product of that
learning.
16) I believe that inside every mistake there are lessons waiting to get out.
18) I believe the door to development is locked with the key on the inside, i.e.,
you have the key.
19) I believe learning has occurred when people can demonstrate that they
know something they didn’t know before and/or can do something they
couldn’t do before.
1 5 5 2
3 0 5 5
4 0 0 8
6 0 5 9
7 0 5 10
11 5 5 12
13 5 5 15
0
14 5 16
17 5 5 18
20 0 5 19
Award yourself 5 point for each checkmark and zero for each cross. Total your scores in each
column:
Finally, subtract the left-hand total (i.e., for beliefs that hinder) from the right-hand total (i.e,
for beliefs that help) and write the answer in this box.