NATIONAL TVET TRAINERS ACADEMY

INSTITUTIONAL EVALUATION TOOLS

FOR

OPERATE TECHNOLOGY
BASED INFORMATION SYSTEM
(Title of Unit of Competency)

CATs- Training Methodology 1 1

 EVIDENCE PLAN

QUALIFICATION: TOURISM PROMOTION SERVICES NC II

Title of TOURISM PROMOTION SERVICES NC II
Assessment
Units of Operate Technology Based Information Based System
competency
covered
Ways in which evidence will be collected:

Written Examination
Demonstration with
Observation with
Questioning

Questioning

Portfolio
The evidence must show that the candidate …
 *Demonstrated the ability to use an industry- / /
current automated information system to
source multiple types of information for
differing customer needs

 *Demonstrated ability to utilize computers, / /

printers and information systems currently
used within the industry to store tourism-
related information such as the internet

 *Demonstrated ability to access and interpret / /

information on different categories of tourism
products within company acceptable
timeframes

 *Demonstrated knowledge of product / /

terminology and procedures according to the
industry sector and workplace

 *Completed activities to access and retrieve a / /

range of information within typical workplace
time constraints.

NOTE: *Critical aspects of competency

CATs- Training Methodology 1 2

Demonstration and Questioning Checklist
Candidate’s name:
Trainer’s name:
QUALIFICATION: TOURISM PROMOTION NC II
Title of Assessment TOURISM PROMOTION SERVICES NC II
Units of competency
covered: Operate Technology Based Information Based System
Date of assessment:
Time of assessment:
Instructions for demonstration
Please see attached Instruction for Demonstration (Candidate)
Supplies and Materials Tools and equipment
 Bond paper
 Fully-equipped industry-realistic office
environment using appropriate
computers, printers, information
programs and publications
 Access to industry-current automated
information system to source multiple
types of information for differing
customer needs

 to show if evidence
is demonstrated
During the demonstration of skills, the candidate: Yes No N/A
 Identified sources of information and Information   
requirements as to relevance and accessibility
 Accessed identify information sources with the automated   
system in an efficient manner
 Selected appropriate search methods for the type of   
information required
 Used key words and phrases to search for required   
information
 Selected other source of information – electronic or otherwise
- in accordance with enterprise policy, commercial   
agreements and other specific need that meet sales and
operational needs
 Used and manipulate features of the system to access the   
full range of system information
 Accessed information to meet the required scope and   
purpose
 Conducted further research if information is insufficient

CATs- Training Methodology 1 3

 INSTRUCTION FOR DEMONSTRATION:
(FOR THE CANDIDATE)
Candidate’s name:
Trainer’s name:
QUALIFICATION: TOURISM PROMOTION SERVICES NC II
Title of Assessment Tourism Promotion Services NC II
Unit/s of
competency Operate Technology Based Information Based System
covered:
Date of
assessment:
Time of
assessment:

PLEASE READ CAREFULLY:

1. The trainer will provide you the necessary supplies/materials,

tools/instruments and forms. Inform the Assessor if you intend to use your
own materials/supplies, tools and instrument.

2. The trainer will allow 15 minutes for you to familiarize yourself with the
resources to be used in this demonstration.

3. You are required to perform the following:

Given the necessary tools, equipment, supplies and materials, the

candidate is required to prepare the following:

A) Navigate the available sources of information relative to

transportation.
B) Demonstrate the ways of acquiring essential information related
to schedule of fees on different mode of transportation.
C) Get valid information relative to the tourist destination from the
Local Government Office – Tourism Office website.

4. Trainer may perform oral questioning of the candidate before or after the
performance of the tasks.

CATs- Training Methodology 1 4

 INSTRUCTION FOR DEMONSTRATION:
(FOR THE TRAINER)
Candidate’s name:
Trainer’s name:
QUALIFICATION: TOURISM PROMOTION SERVICES NC II
Title of Assessment Tourism Promotion Services NC II
Units of
competency Operate Technology Based Information Based System
covered:

PLEASE READ CAREFULLY AND PREPARE AS NECESSARY:

1) The Assessor will:
a. Provide for the necessary tools, equipment, supplies and materials.
(Please refer to List of Tools, Materials and Equipment). In cases wherein
the candidate intends to use his/her own materials/supplies, tools and
instrument, the Assessor must check the appropriateness of the
candidate’s own materials/supplies, tools and instrument.
b. Set-up the demonstration area.
c. Provide the candidate copy of the Instruction for Demonstration For
Candidate.
d. Ensure that the candidate FULLY understands the instruction before
proceeding to the performance of the task.
e. Ensure demonstrations of tasks shall be performed according to the given
Instruction for candidate.
f. Allow 15 minutes for the candidate to familiarize him/her/self with the
resources to be used in this demonstration.
g. Ensure that the candidate is wearing appropriate personal protective
equipment before allowing him/her to proceed with the task (if applicable).

2) During the demonstration of skills, the Assessor will check using the
Demonstration Checklist if the candidate was able to perform the tasks
specified in the Demonstration Checklist:

3) The Trainer, based on the performance of the candidate should give

immediate feedback.

4) The Trainer should advise the Candidate on the next method of assessment
that he/she will undertake.

CATs- Training Methodology 1 5

Demonstration [continued]
QUESTIONS Satisfactory
response

The candidate should answer the following questions: Yes No

 What are the different sources of information on destination?  

 How do you identify the validity of information being gathered

 
in reference for service provider – client relations?
 What are your considerations in obtaining detailed information
 
from the right source?
 Where do you get updated information about transportation
 
rate and travel schedules?
 What are the services that may be availed at a destination?  

 What required information must the customer know pertinent

 
to these services?
 What is the governing body/agency that supervises and
 
governs the tourism sectors in the Philippines?
 Who is responsible in promoting Tourists Spots/Destination in
 
the local areas?
 What is the essential information relevant to traveling?
 

 How do you promote tourism using technology based

 
information system?

Feedback to candidate:

The candidate’s overall performance was:

Satisfactory  Not Satisfactory 
Candidate’s signature: Date:

Trainer’s signature: Date:

CATs- Training Methodology 1 6

 ANSWER KEY:
 Demonstration [continued]

QUESTION with ANSWER Satisfactory

response

The candidate should answer the following questions: Yes No

1. What are the different sources of information on destination?

A. DOT Website / Social Media Page / LGU Tourism Office / Travel Operator’s  
Page
2. How do you identify the validity of information being gathered in reference
for service provider – client relations?
 
A. The information should be updated. It should be confirmed and legit
information. It should be officially issued by the right source.
3. What are your considerations in obtaining detailed information from the
right source?
 
A. The information must be provided by the DOT/LGU and it should be taken
from the legitimate sources/pages
4. Where do you get updated information about transportation rate and travel
schedules?
A. All transportation related agencies and private companies from local to  
national level. LTO/LTFRB/MMDA/Transportation Company pages ex.
PAL/Baliuag Transit etc.
5. What are the services that may be availed at a destination?
 
A. Tour Guiding Services / Transportation Services / Lodging Services /
6. What required information must the customer know pertinent to these
services?
 
A. Availability and Limitations / Availing Policies / Local Regulations / Do’s
and Don’ts / Services Inclusions
7. What is the governing body/agency that supervises and governs the tourism
sectors in the Philippines?  
A. Department of Tourism / Local Tourism Office
8. Who is responsible in promoting Tourists Spots/Destination in the local
areas?  
A. Local Government Unit – Tourism Office Initiatives / DOT
9. What is the essential information relevant to traveling?
A. Time and date of travel / Location of the Terminal / Safety Precautions /  
Utility Vehicle Information
10. How do you promote tourism using technology based information system?
 
A. Online Visibility / Webpage Promotions / Social Media Boosting

CATs- Training Methodology 1 7

WRITTEN TEST:

Direction: Answer the following question by selecting the letter of the

correct answer.

QUESTIONS

The candidate should answer the following questions:

1. Based on type of product information sought, what is the most appropriate

manual research source?
a.) Map
b.) Company Brochure
c.) Search Engine
d.) Website
2. When providing sea transportation information as an access mode to a
destination, what is the most important item?
a. Marketing tools
b. LGU Material Write-up
c. Map Interpretation
d. Asking friends
3. The rates of a product or service which apply between the high season and low
season in a destination is known as?
a. Peak Rates
b. Shoulder Rates
c. Mid Rates
d. Off-peak Rates
4. What disclaimer or restrictive circumstance impact the sale of a product or
service at a destination?
a. Number of Passengers
b. Local Conditions
c. Reservation Procedures
d. Seasonality
5. Which of the following is considered to be Peak Season in the Philippines?
a. Chinese New Year
b. Holy Week
c. Good Friday
d. Eid’ al Fit’r
Candidate’s signature:

Trainer’s signature:

CATs- Training Methodology 1 8

 ANSWER KEY:
 Written Test

QUESTION with ANSWER

The candidate should answer the following questions:

1. Based on type of product information sought, what is the most appropriate manual
research source?
a. Map
b. Company Brochure
c. Search Engine
d. Website
2. When providing sea transportation information as an access mode to a destination,
what is the most important item?
a. Name of Company
b. Name of Vessel
c. Name of Port
d. Name of the Driver
3. The rates of a product or service which apply between the high season and low season
in a destination is known as?
a. Peak Rates
b. Shoulder Rates
c. Mid Rates
d. Off-peak Rates
4. What disclaimer or restrictive circumstance impact the sale of a product or service at a
destination?
a. Number of Passengers
b. Local Conditions
c. Reservation Procedures
d. Seasonality
5. Which of the following is considered to be Peak Season in the Philippines?
a. Chinese New Year
b. Holy Week
c. Good Friday
d. Eid’ al Fit’r
Candidate’s signature:

CATs- Training Methodology 1 9

 COMPETENCY ASSESSMENT RESULT SUMMARY

Candidate’s Name:
Trainer’s Name:
Qualification: TOURISM PROMOTION SERVICES NC II
Title of competency
TOURISM PROMOTION SERVICES NC II
assessment
Units of Competency
covered: Operate Technology Based Information Based System

Date of Assessment
Assessment Center
The performance of the candidate in the following Satisfactory Not
assessment methods: [Pls. Tick (/) appropriate box] Satisfactory
A. Demonstration with questioning  
B. Written Examination
 
Did the candidate overall performance meet the
 
required evidences / standards?
Recommendation
 For re-assessment. _____________________________________
 For submission of document. Pls. specify (Portfolio Document)
_______________________
 For issuance of certificate. Pls. Specify (Qualification, NC Level )
_____________________

General Comments [Strengths / Improvements needed]

Candidate’s signature: Date:

Trainer’s signature: Date:

CATs- Training Methodology 1 10