Professional Documents
Culture Documents
ON PRODUCTIVITY
ID NO 076/19
GONDAR UNIVERSITY
DEPARTMENT OF MANAGEMENT
GONDAR, ETHIOPIA
Employee Motivation will its own impact on productivity in MOHA Soft Drink
Company GONDAR Branch. The objective of the study is to assess the existing
Motivational strategies in MOHA Soft Drink to analyze and evaluate its impact on
employee’s productivity.
This Study is intended to assess the impact of employee motivation on productivity in
case of MOHA soft Drink share company Gondar branch the study is significant to
MOHA to identify motivational problems of the company and take corrective measures
and researcher to acquire more experience on research.
The study was conducted at Gondar MOHA soft drink Company from nonmember to
June, 2013 and used a simple random sampling technique. By using both primary
and secondary source of data. The methods that are to collect the necessary
information are questioner and interview. Both open and close ended equation is
included in the questionnaire the interview method that use in this research is
structured one. The results were analyzed through Descriptive method of data
analysis such as tables, averages and percentages. Finally the researcher was
interpret the data in understandable and communicable manner to the reader and
was put his own conclusions and recommendations.
Acknowledgement
First and for most, my thanks goes to the almighty God, for every thing he has done
for me to accomplish this research.
Secondly, my deepest gratitude goes to Ato MULUYE (BCS,) for his wonderful
consultancy and effective advisory role throughout the study.
Thirdly, I would like to thank Ato meseret sisay for her immense contribution in writing
the whole part of the study with fired.
Finally, my acknowledgment goes to different individuals including the manager of
MOHA Soft Drink in Gondar branch forgiving information and providing different
support for the study.
CHAPTER ONE
INTRODUCTION
1.1 Background of the organization
This section is the brief review of history of Gondar Pepsi cola plant in particular and
MOHA soft drink in general.
Soft drink are known to have first introduce in Ethiopia in the 1920s, particularly
MOHA soft drink company establish on march 26, in 1944 E.C in the form of joint
venture with two person in Gondar town specifically in PIYASA. MOHA hold 52% of the
market share in soft drink industry in the country. With an expansion and
replacement of obsolete machinery, production capacity of the plant has increased
substantially.
MOHA Pepsi cola soft drink industry has different bottling plant which has found in
different part of country. From those branch Gondar MOHA soft drink branch is one
of the fastest growing industry in Central part of Gondar in Amhra region which is
located at the Central direction 75 KM far from Bhiar Dare.
The major product of Gondar MOHA soft drink industry are; Pepsi cola, Miranda
orange, 7-up, Miranda tonic, Miranda apple, and bottled water products.
The annual turnover of the company has reached to birr 656 million & sales stands at
average annual growth rate of 14%.
MOHA soft drink industry has adhered to Pepsi cola international standards and good
manufacturing practices (GMP).
1.2 Back Ground of the Study
The Survival of organization is only possible through effective and efficient
management of organization resources.
Human resource is one of these resources that need to be well managed. As a
resource, human resource plays a vital role in achieving both the long run and
short run objectives of the organization. Managing people at work is not easy
like managing of others resources because of complex nature of human being
(Macmillan India Ltd, 2005).
Even, in a single organization employees have different personality, attitudes,
beliefs and values. Hence, we need different approaches (Mean) to motivate
them. Taking in to account people’s complicate psychological make up
managers must use different strategies and skills motivating employees for the
survival and best performance of the organization.
Currently their are many problems in the study area those are:- Insufficient
basic salary, availability of bones & over time , Unsuitable work in condition,
No compensation for good performance and bad supervision from their
management. The other researcher side that, conducive work condition,
Motivational techniques other than payment system such as recognition, clear
communication, accountability to job, job satisfaction training, improving the
management system, consistent and clear job description should be designed
according to their qualification and performance, but this creates a gap among
researchers to fill this gap the researcher raised the following equations.
What are the roles of employees in productivity?
How motivation factors affects performance of employees?
1.4 OBJECTIFE OF THE STUDY
This chapter tries to present brief discussion of the major motivational theories that
must be taken in account while managing employees in the wok place to all managers
will be sensitive to variation in employee’s needs, abilities & goals.
Motivation can be defined in a verity of ways depending on which goals ask. If you ask
someone on the street, you may get a response like. “It what drives us” or “Motivations
what makes us do the things we do”. As far as the formal definition, motivation can
be defined as forces within an individual that account for the level, direction and
persistence of effort expanded at work (Schermerhorme etal 1984:76). The term
motivation was organize derived from Latin work “Mower” which means to move (Steer
& porter 1983:3).
Motivation has been defend in different way by different authors; there is no single
universally accepted definition for this term. To mention few, motivation was defined
as stimulation to action resulting from the individual’s desire to reach or established
goal or purpose (Smith 1961:584).
It has also defined as those Psychological processes that cause the arousal and
persistence of voluntary action that are goals directed (T.R. Mitchell 1982:80).
Those from the above definitions we understand that motivation is orating a force in
and individual that cans him, her towards desired action.
Process theories on the other hand provide description and analyses of how behavior
is energized, directed, sustain and stop behavior (John Ivancevith, 1994:1240).
Process theories on the other hand provide a description and analysis of how behavior
is energized, directed, sustained and stopped (Jhon Invancevich 1994: 1240) these
theories are concerned with the means by which effort related decision are made.
In the following section, different types and concepts of motivation theories and their
implications will be discussed.
Maslow’s theory contends that each of five needs, either by itself or in combination of
other needs, is capable of motivating behavior. However, the needs are arranged in a
distinct hierarchy is the appearance of one need resting up on full or partial
satisfaction of other more proponent needs thus according to Maslow’s need hierarchy
a clear pattern of need progression exists the exception to the need progression
process is self actualization as people experienced self actualization, they desire more
rather than less of this need (Steven L. and marry Ann, 2000:67).
Maslow’s theory assumes that a person attempts to satisfy the more basic Needs
(Physiological) before diversifying behavior towards satisfying upper laves. In addition,
according to Maslow’s when a need increases in strength, then the decrease in the
strength of a satisfied need led Maslow to assert threat satisfied need is not motivator.
(Adnent, 2003:11). According to Maslow there are five basic needs (or Motives) are
common, on to all mentally healthy adults these needs includes:
I. Psycholpical
II. Safety Needs
III. Social Needs
IV. Esteem Needs
V. Self-Actualization Needs
To put in details:
I. PSYCHOLGICAL Needs
Their needs are concerned with life necessities, such as food, air, and the needs for
rest, and some other essential to our existent. (Jit S. Chandan 1982:62).
II. SAFETY NEEDS
Also known as security needs, these include the for protection against danger, the
need for freedom from threat and deprivation and protection against hazards
things. In other words, these are the assurance that basic physiological needs will
be satisfied in the future (Ibid).
III. SOCIAL NEEDS
These needs deals with need to belong to community giving and receiving love,
friendship, affiliation needs there imply that employees need interaction with their
peers and community at large (Jit S. Chanada, 1982:63)
IV. ESTEEM NEEDS
These are the needs for self-respect and for respect from others self esteem
encompasses such items as self-confidence, achievement and independence, the
esteem from others deals with one’s regulation, status, and recognition. Hence
employees need to be respected appreciated by their bosses (Ibid).
V. SELF-ACTUALIZATION NEEDS
These are the needs for self fulfillment: the need to reach one’s potential by
making maximum use of abilities and skills. (S it S. Chandan 1982L62).
Two factor theories has caused managers to question traditionally held views about
the importance of such things a fringe benefits, technical supervision and working
conditions on job performance and productivity. His theories can be summarized
by quote from him, “If you want people to do a good job, give them a good job to
do”. (S it S, Chanda, 1982:67).
2.11.2 BONUS: Are essentially rewards for success and are paid out as lupsum. This
is accomplished when the organization, individual or team has achieved something out
standing or when organizational performance has exceeded it largest. (Ivono VIC
1988:58)
2.12 JOB SATISFACTION
Job satisfaction results from the employee’s perception that the content and context
actually provide what can and employee values in the work situation. It can redefine
as “a pleasurable or positive emotional state resulting from the appraisal of one’s job
or job experience”. This positive emotional state is highly contributory to an
employee’s physical & mental well-being organizationally speaking, high lave of job
satisfaction reflects a highly favorable organizational climate resulting in attracting
and retaining better worker (Sit S. Chandan 1984:80).
2.15.4 TELECOMMUTING
Tele-Commuting is the result of high technology at work, where people can work from
their homes using a computer linking them to place of work. Telecommuting provides
flexibility of working and comfort of home even though it isolates the employees form
the team spirit and the employee supervision is more difficult. Telecommuting is
popular among computer programmers, financial analysis and among secretarial
support services (Sit S, Chanadan, 1984:109).
The researcher was use both primary source & secondary source of data primary
sources are responses of employees of MOHA Soft drink company, while secondary
sources are written document of the company.
Total population of MOHA Soft Drink of Gondar Branch is 125 out of this 52 (16%)
are females and the remaining 108 (84%) are moves.
n=55
Total this sample site would be selected randomly by using lottery means from the
total population.
Methods of data analysis and interpretations. The researcher was analyzed the
connected data by using descriptive method of data analysis tools such as
percentages, tables, averages. Finally the researcher was interpreted the analyzed
data in communicable and understandable manner for the readers.
REFERANCE
Adam, Smith, “the people factors in competitiveness” address
Presented at the University of Club of Chicaso, 6
Steven L. and Maty Ann (2000), emerging realities for the work
Place revolution, “organizational behavior,” the
MCGraw-Hill companies, Inc.
Vroom, H. Victor 1994), “worker & Motivation,” E.kriser publish co.
White and Bednar (1991), “understanding and Managing people at work”
Organizational Behavior, Allyn and bacon.