Professional Documents
Culture Documents
RESPONSIBILITY
DECLARATION OF EXTRA-FINANCIAL PERFORMANCE 2018
IN PRODUCTION
STORES
& TRANSPORT
99...... O UR PERFORMANCE
INDICATORS
120 ... SUSTAINABLE DEVELOPMENT GOALS
CROSS-REFERENCE TABLE
64....M AINTAINING LONG-TERM 122.... M ETHODOLOGICAL NOTE
RELATIONSHIPS
126.... C ONFIRMATION
70.....PUTTING OF PARTICIPATION
PEOPLE FIRST 81.....ECO-DEVELOPING AND REPORT
OUR GLOBAL NETWORK
76.....ROLLING OUT ON THE FAIRNESS
ENVIRONMENTAL 85....S UPPORTING OF THE INFORMATION
MANAGEMENT LOCAL COOPERATION 128.... LIST OF
90....O PTIMISING OUR ENERGY 2018 STAKEHOLDERS
AND WASTE MANAGEMENT
94....T RANSPORTING
OUR PRODUCTS AND
ENCOURAGING ECO-MOBILITY
2
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
At Decathlon we have always believed in working together, reflected in our values, “Vitality and Responsibility”. Now we are
making this an integral part of our passion for sport and including it in our purpose:
"To sustainably make the pleasure and benefits of sport accessible to the many”
The commitments we made this year will help us step up these efforts at every level of the company.
First, we made the environmental impact of our products visible: the eco-design team trains and supports the design
teams as they assess their products so that we can deliver this transparency for our customers through environmental
labelling. We committed to increasing our use of sustainably sourced cotton and polyester when manufacturing our
products in an effort to further reduce their environmental impact. As for energy consumption, we joined the RE1003
initiative and committed to using 100% renewably-sourced electricity for all our distribution and logistics activities by
2026 in every country where we operate.
If we want to significantly improve our carbon footprint, we must look to the source of our impact. That is why we provide
on-the-ground support to our suppliers: we work with them to identify areas where they could be more energy efficient
86%
and to develop action plans that will help them reduce local pollution and their greenhouse gas emissions.
65%
OF SPORTS
50%
OF OUR TEAMMATES
OF RANK 1 PRODUCTION
SITES WERE GIVEN A, B or C
A commitment to ensuring that all our suppliers respect human rights across the entire value chain has been part of our
Social Charter since 2003. This ongoing collaborative work significantly improved management practices, with 82%4 of
our suppliers receiving A, B or C ratings for their working conditions at the end of 2018, 28% more than in 2017.
RATINGS FOR THEIR HUMAN
ENJOY COMING TO Our current structure is country-based and some of the countries are vast and full of contrasts: different climates, different
USERS DELIGHTED WORK EVERY DAY
RESPONSIBILITY
IN PRODUCTION seasons, different cultures and, at times, a wide range of sporting needs. We are gradually pivoting to a network-based
(24% MORE THAN IN 2017) organisation of autonomous yet interdependent urban clusters. Because they are close to their communities and their
neighbours, our teammates are always willing to take bold steps to be more effective. That is vital for issues like the circular
ENVIRONMENTAL 1,157 SOCIAL AUDITS 2018
economy, for one, but also when it comes to getting the local community involved or putting on one of our thousands
7.9 kg
LABELLING: of local events, like World Clean Up Day. By implementing a role-based structure5 and offering training in sustainable
30.1%
OF DECATHLON CO2 EQ. PER 69.4%
development, we help ensure that more and more teammates are incorporating these skills into their work. Whether in
stores, warehouses or service jobs, our teammates can all spearhead new initiatives in their workplaces.
WORKING TOGETHER TO MAKE THE WORLD A BETTER PLACE AND SHARE OUR PASSION FOR SPORT.
PRODUCTS1 PRODUCT SOLD OF RANK 1 PRODUCTION SITES WERE
GIVEN A, B or C RATINGS FOR THEIR
16% IN 2017 -2,5% SINCE 2016 ENVIRONMENTAL MANAGEMENT
THE DECATHLONIANS 3
1. 2018 Autumn-Winter season. 2. IPCC: Intergovernmental Panel on Climate Change.
3. www.there100.org
4. Rank 1 and Rank 2.
5. See page 28
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
25%
CANADA AUSTRIA INCHEON
SOUTH KOREA
*All figures appearing in CORINTHE
this report are as of 31/12/2018. 168 MORE THAN IN 2017 GREECE
LE CAIRE
AMERICAS
EGYPT
3.3%
DAKAR PHNOM PENH
SENEGAL COLOMBO CAMBODIA
69
SRI LANKA
NAIROBI
KINSHASA
7.9 kg
AFRICA
KENYA
RD CONGO
+12
CO2 EQ. PER AND LOGISTICS OCEANIA NEW CITIES IN
PRODUCT SOLD PLATFORMS LOCATIONS IN
-2,5% SINCE 2016 51 COUNTRIES 0.3% NEW COUNTRIES
€11.3
BREAKDOWN OF TEAMMATES BY AGE BREAKDOWN OF TEAMMATES BY ACTIVITY
45
AS OF 31/12/2018 AS OF 31/12/2018
85
DECATHLON
PARTNER
SUPPLIERS
BILLION
IN TURNOVER
UNDER 20 YEARS
COMMITMENT
TO THE
52.5% 69,4% OF RANK 1 PRODUCTION SITES
OF DECATHLON WERE GIVEN A, B or C RATINGS
12 NEW RE100 TEAMMATES
ARE EMPLOYEE
FOR THEIR ENVIRONMENTAL
OPE NINGS
IN 12 COUNTRIES
I N I T I AT I V E SHAREHOLDERS1
OR 49,503 TEAMMATES
MANAGEMENT
WORLDWIDE
ECO-DESIGN,
MATERIALS SELECTION: VA L I DAT I O N
OF OUR FIRST
1,200
COTTON
76%
POLYESTER
17.2% VIGIL ANCE WCUD3 AND 20,000
SUSTAINABLY-
SOURCED COTTON
37.7% MORE THAN IN 2017
SUSTAINABLY-
SOURCED POLYESTER
83% MORE THAN IN 2017
PL AN EVENTS
HELD LOCALY
PARTICIPANTS
WORLDWIDE
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
ENVIRONMENTAL
LABELLING: -2.5% GLOBAL
JOINED THE
TO SUSTAINABLY
On-site testing and co-designing with users
45 patents have been filed and extended around the world
In-house net promoter score of 40%
URBANISATION
> Seizing the opportunities
MAKE THE 76% of our cotton & 17,2% of our polyester come from more sustainable sources
30.1% of products have an environmental label1 presented by these settings
by selling our products there.
PLEASURE
AND BENEFITS SUPPLY CHAIN SUPPLY CHAIN
ENVIRONMENTAL
OF SPORT 47 production countries + 42 production offices 28% of our products are sourced from our industrial partners DEGRADATION
1,347 suppliers (Rank 1 and Rank 2), including 45 partners 86% of our suppliers were given ABC Human Responsibility > Preserving our playing fields
ACCESSIBLE 16 industrial production processes
1,157 Human Responsibility in Production audits
in Production (HRP) scores (96% for our partners)
69.4% of our suppliers were given ABC scores for
and reducing the environmental
impact of our activities.
TO THE MANY 93 Environmental audits local environmental responsibility (93.5% for our partners)
10 years of average length of service for the 100 first suppliers in terms of turnover
DIGITAL
TRANSFORMATION
OUR VISION 2026: TRANSPORT AND LOGISTICS TRANSPORT AND LOGISTICS > For our teams, sports
users, suppliers and partners
69 warehouses around the world Optimised sourcing:
Do what I love 8.7 million tonne-kilometres transported product availability rates and inventory lifespan, (commercial, industrial and
Product transport: 3.2% air transport, items shipped/m² and average per lorry load rate institutional), a new, faster and
Co-create more flexible way of interacting,
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
84.7% maritime transport, 2.1% rail transport Decrease of environmental impact of products shipment in Europe
unique products and 10% road transport (-19% of CO2 emissions in 2017 compared to 2018) working and connecting.
Involvment in soft mobility growth
Be where we are needed
Making @store
a fantastic experience OMNICOMMERCE OMNICOMMERCE
1,511 stores and digital platforms located in 51 countries and 275 million: Number of customers/sports users
Preserve to Protect 869 cities and towns, 65% of sports users delighted
ensuring our products are accessible Business at workshops and with Decathlon Occasions
through all our distribution channels 11.3 Milliards: Turnover (excl. VAT), + 4.6% growth M ICHEL ABALLEA
DECATHLON
Organising sporting events with help from our communities 7.9 kg CO2 eq. per product sold (2.5 % less than in 2016) UNITED RESPONSIBLE
Open Water Swimming lover
8 9
All the methodological specifications are in the "Indicators and methodology" part. 1. 2018 Autumn-Winter season.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
A risk is an uncertain event with a negative impact on our ability to achieve our goals that could endanger the future of the
company. Risk and opportunity are two sides of the same coin. We have identified the main risks Decathlon is facing and devised
plans to address each one. ANTHONY BOARD OF
ISABELLE GUYADER DIRECTORS
WEI DECATHLON SD LEADER SUSTAINABLE
In accordance with the subsidiarity principle in effect at Decathlon: CHINA DECATHLON SD LEADER FRANCE DEVELOPMENT
STEERING
A "company specialist" (the risk manager) determines the scope of autonomy (or framework), makes it available to all and ensures COMMITTEE
that it is put into practice. The risk manager shares the framework with the community of local specialists in each country. IÑIGO GARCIA ROELAND
SPAIN VERVLOET
“Local specialists” are the first line of defence for preventing our main risks. NETHERLANDS MANAGEMENT
Each leader (country, city, store and/or Decathlon brand leader) is responsible for ensuring that the frameworks are implemented DECATHLON
SUSTAINABLE LEADER
at the local level.
GIORGIO POSSI DEVELOPMENT
This table sets out and describes the main extra-financial risks that have been identified at Decathlon. ITALY LEADERS JÉRÉMIE PIOLET
These risks are assessed on an ongoing basis and may require more attention when the internal and/or external context changes. VIETNAM INTERNAL
AUDITORS
JOERI MONS
R
isk that company strategies are misunderstood or not applied. BELGIUM
R
isk of losing people-management best practices that have made Decathlon so CANDICE LEE RAHEL DAMAMME
Losing sight successful (e.g., regular one-on-one meetings). TAIWAN SD REPORTS
STAKEHOLDER RELATIONS MARIE CHAILLOU
of our purpose H
uman resources risk (e.g., high turnover): If we do not lead change effectively,
COMMUNICATION
people may not enjoy coming to work as much and lose their motivation, with an
impact on performance. KATY DRAPER
EXTRA-FINANCIAL SOUNDOUS
PERFORMANCE HASSOUNI
PEOPLE DUTY OF CARE
Difficulties attracting and retaining the talent we need to implement our
Managing talent
strategies.
SUSTAINABLE
DEVELOPMENT
TRANSFORMATION JULIEN
R
isk of corruption in the countries where Decathlon is developing and where GONTIER
Corruption corruption is a common, significant risk. RAFFAELE DUBY PROCESS LEADERS GREEN IT
EVERYBODY
ENVIRONMENT
R
isk in countries where we have significant purchasing volumes (for example, PRODUCTS AND DESIGN
production and procurement). RONAN
TO PROTECT
individuals work with their teams to lead methods needed to make them self-
ETHICALLY the Decathlon sustainable development sufficient and ensure that their processes
Endangering the health and strategy in their countries and are in are applied consistently across the world.
V
iolations of the physical health and safety of a customer when using or coming ambitions in line with the ideas put forward
safety of users when using into contact with our products, which may lead to temporary, lasting or even fatal direct contact with their stakeholders.
products sold at Decathlon DECATHLON SD LEADER: In conjunction by the SD team and teammates. She also
consequences and/or impact Decathlon's image. TRANSFORMATION PROCESS with the Decathlon leader, and in accordance leads a team of transformation process
LEADERS: Specialists for key themes, with the company strategy, this leader leaders and manages the leaders network
they anticipate the challenges and sets out our sustainable development for each country.
A mismatch between how people actually behave and Decathlon's sustainable
development goals for the environment.
THE Environmental pollution (water, air and soil) and its impact on the people who live
ENVIRONMENT
Environmental impact near our industrial facilities.
A failure to take into account how our environmental impact affects our business
(resource depletion, changes in seasonality, more natural catastrophes, rising
OVERSEEING THE SD STRATEGY
The strategy is coordinated by the SD leader, the Sustainable Development Steering Committee (made up of representatives from
10 prices for energy and raw materials, etc.).
different countries and business lines), internal auditors, the Decathlon leader and the Board of Directors.
11
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
SUSTAINABLE
ENERGY EFFICIENCY &
BUSINESS ETHICS
RENEWABLE ENERGY USE DIVERSITY organisation involved by strategy. We have already started
RICHNESS & INCLUSION
SPORT PROMOTION, PRACTICE structuring the project into batches. formulating our ambitions for
DEVELOPMENT
& COMMUNITY INVOLVEMENT We followed up specifically with 2020-2026.
IN 2018 YOU PERFORMED teammates, users and customers,
GIORGIO POSSI
ATTRACTIVE JOBS & TALENT MANAGEMENT
EMPOWERING &
FAIR MANAGEMENT A NEW MATERIALITY suppliers, citizens, neighbours, We must develop our response
LEADERS
to these challenges, starting from
ITALY
LICENSE TO OPERATE & SOCIAL IMPACT
TEST. WHAT WERE YOUR JÉRÉMIE PIOLET
business leaders and shareholders.
We also wanted to get other our culture, purpose and what
WORKERS EMPOWERMENT
& CONTRACTORS CAPACITY BUILDING GOALS? VIETNAM
Decathlon players involved to makes us unique. Our 2020-2026
ambitions will be finalised in 2019
IG: We undertook this study as a conduct the study.
and described in our 2019 report.
chance to have a real conversation We asked many open-ended
with our stakeholders about the questions to our activity leaders,
most important social, societal community representatives and
LEANDRO SA
20
MARINA 100 and environmental issues. shareholders, who by answering WHAT ARE
BUSINESS IMPORTANCE
STASSINOPOULOS
The previous materiality test was
conducted in 2012 and it provided PORTUGAL
in their own words helped us
better understand and act on
THE TAKEAWAYS
the basis of our current ambitions FROM THIS PROCESS?
TEAMMATES GERMANY
Governance was subject to a special qualitative process. In addition to the issues for 2015-2019.
their concerns. Lastly, we directed
our questions about financial IG: The dialogue with our
(LABOR ISSUES) presented in the table, Decathlon identified the following themes as strategic for the and governance topics at certain stakeholders was rewarding and
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
12
stakeholder expectations.
"Significance for the business" was informed by workshops with 30 in-house experts and 20 KATY DRAPER 13
interviews with company leaders and shareholders.
EXTRA-FINANCIAL
PERFORMANCE
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
O F TEAMMATES ARE SHAREHOLDERS IN THE COMPANY, IF THEY WISH TO BE1 100% S USTAINABLE POLYESTER FOR OUR DECATHLON TEXTILE PRODUCTS BY 2021 9.4% 17.2%
100% > We share the value created at the company 58.2% 52.5%
PACKAGING MATERIALS WILL COME FROM
95% MORE SUSTAINABLE SOURCES5 BY 2025 84.4% 85.5%
O F TEAMMATES CREATE HUMAN, ENVIRONMENTAL
100% AND ECONOMIC VALUE TO ACHIEVE OUR COMPANY PURPOSE - 92%
O F SUPPLIERS AT RISK FOR WATER, SOIL OR AIR POLLUTION
80%2 ARE ASSIGNED AN A, B or C SCORE ACCORDING TO OUR AUDIT CRITERIA
> We improve the environmental performance of our suppliers' industrial sites by helping 26.8% 69.4%
OUR 2019 AMBITIONS FOR THE SUPPLY CHAIN: ACHIEVED ACHIEVED them continuously reduce their environmental impact based on their risks
PUT PEOPLE FIRST 2017 2018
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
7.9 kg -2.5%
product manufacturing and transport,
and site emissions.
In 2018 Decathlon's carbon intensity
stood at 7.9 kg CO2/product sold, 2.5%
CO2 EQ. EMITTED BY EMITTED BY QUANTITY less than in 2017. This decrease resulted
QUANTITY OF PRODUCTS SOLD OF PRODUCTS SOLD IN 2018 from some strategic decisions.
We are now setting a goal for reducing approved by outside experts, for both our
IN 2018 COMPARED WITH 2016 our impact by 2026 compared with strategies and the resulting action plans.
our 2016 results. This goal is currently Such close monitoring ensures that our
OUR under review by the Science Based
Target initiative.
company’s reduction target is in keeping
with the scope of the climate challenge.
COMMITMENT: Although SBT is a recent initiative, 515
> THE INDICATORS ARE MOVING IN THE RIGHT DIRECTION THANKS TO OUR CARBON INTENSITY
THE CO2 trajectory based on the proposed
methodology from the SBT initiative.
Calculating the absolute value of our
emissions was no longer useful for
EFFORTS; THIS WILL HELP US TAKE INTO ACCOUNT OUR COMPANY'S ECONOMIC ACTIVITY AND EMISSIONS The ultimate goal is to align ourselves
with the global trajectory to keep global
tracking Decathlon's performance.
Instead, we chose a new indicator:
TRACK CHANGES IN OUR PERFORMANCE.
PER PRODUCT warming under the 2° C limit set by the
Paris Agreement (COP21). This goal is
“carbon intensity”, or the average CO2
impact per product sold.
> WE HAVE INCREASED OUR RANGE OF TOOLS AND TRAINING PROGRAMMES TO HELP
EMPOWER LOCAL TEAMS. WE MUST ALL TAKE OWNERSHIP OF OUR CARBON FOOTPRINT. SOLD currently under review by the panel of
experts. This method helps us develop
16 medium- to long-term goals that are 17
1. https://www.ipcc.ch/sr15/ 3. The scope 2 result is in the KPIs board in this report.
2. https://sciencebasedtargets.org/
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
1,460
perspective on the carbon footprint for
115
Decathlon's total impact, the "change in
kg of CO2/product sold" indicator proved
to be the most relevant for our company,
given that our goal is to make the joys SITES AND PRODUCTION SITES
and benefits of sport accessible to all.
The idea is to focus on a trend rather than STORES AND WAREHOUSES (SUPPLIERS) ARE MONITORED
a single number, as this more accurately
reflects our day-to-day efforts to reduce USING THE RESOURCE ADVISOR TOOL
the impact of our business activities.
We chose 2016 as the reference year, as
that was the year when Decathlon made
our main commitments. Having laid this
foundation, we can get beyond thinking
in terms of annual profits or losses,
4. GREEN FINANCING: In Taiwan, the Sustainable Development At the end of 2018, a 2.3% financial
team created a group challenge to reduce bonus was distributed, coming largely
since the results of certain actions INTEGRATING OUR environmental impact by playing a from the impact of carpooling (20%
become clear only in the medium-term. ENVIRONMENTAL serious game4 called the Seed Game. The less CO2 compared with teammate
They require an analysis within a larger
timeframe (especially when it comes to Product transport: most notably, we By setting up training in the Resource PERFORMANCE INTO OUR game allows teammates to earn points transport in 2017) and energy savings
obtained a 50% reduction in air transport Advisor tool and issuing quarterly reports by developing eco-friendly initiatives. (the most efficient site, Taichung, saved
product design). FINANCIAL RESULTS The final result was a financial bonus, in over €6,000 on its electric bill). In Taiwan,
when supplying our products. Through on environmental data, we have been
this strategy we reduced the overall able to track results site by site over the addition to the economic result. 89.7% of Decathlonians took part in the
2. WHAT ARE impact of the transport of Decathlon past few years. challenge, resulting in more than 4,500
In 2016, Decathlon recruited an extra-
OUR STRATEGIES products by 6.5% (see p. 94). financial performance leader in the environmentally friendly initiatives.
Since 2018, the programme to reduce
AND ACTION PLANS? Initiatives relating to waste and products’ our suppliers’ local environmental Sustainable Development team, to
end of life are also implemented and impact also includes tracking of their introduce the notion of triple bottom
overseen at the local level, resulting in a CO2 emissions using software that we line (People, Planet, Profit) into our
In 2018 we overhauled our carbon performance.
45% sorting rate in 2018. provide (see p. 78).
improvement plan, particularly with
regard to Scope 3 on indirect emissions, For 2019 we are readying a programme In addition, the design teams for The first step in our CO2 approach was
and we integrated CO2 emissions into the to support our suppliers as they navigate our Decathlon brands and industrial to calculate Decathlon's impact. Next,
overall Decathlon value chain. the energy transition, thanks to a network processes are equipped with an we analysed the results to prioritise
of CO2 specialists set up to assist them eco-design module that helps them impact reduction initiatives. The third
When making investments, our priority is step is forecasting so that we can
the emissions sources with the greatest in tracking their energy consumption and analyse and predict the life cycle of
implementing their action plans to reduce components and end products. In accurately plan our trajectory. Our CO2
impact. trajectory is now included in our monthly
greenhouse gas emissions. 2018 we also began using an analytical
We reduced our CO2 intensity by internal financial report to ensure that
tool that extracts data about our
stepping up our efforts relating to this criterion gradually takes its rightful
Decathlon's strategic priorities. These
3. A NETWORK environmental impact at different
levels. The environmental impact has place alongside traditional economic
apply primarily to: OF LEADERS OVERSEEING been estimated for more than 65% of indicators.
Our energy supply: in joining the OUR PERFORMANCE Decathlon brand products. To mobilise our employee shareholders,
RE100 initiative, Decathlon committed extra-financial criteria are being factored
All these tools help us see the full picture
to obtaining 100% of our electricity from In 2018 the international network into our share value in 2018, including
of Decathlon's impact: by country, by
renewable sources by 2026. In 2018, comprised 126 sustainable development changes in CO2 intensity (see p. 40).
product family, by Decathlon brand and
55.6% of the electricity we consumed leaders, including 25 country leaders, 64 by supplier. In 2018, we started a project to include
came from renewable sources, enabling Decathlon brand leaders and 37 industrial
us to reduce the carbon footprint of the extra-financial performance into the
process leaders.
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
the electricity used at our sites by 7% debt agreements with banking partners,
between 2016 and 2018 (see p. 90). These local players have been tasked with the project is still in progress.
developing the impact reduction strategy
Eco-designing our Decathlon brands At the local level, Decathlon teams are
and local action plans. The impact of our
products to reduce the impact of the also taking on board this link between
products, sites (stores and warehouses)
different stages in their life cycles. In 2018 financial performance and carbon
and around 100 suppliers is now assessed
76% of the cotton used in the products performance.
locally.
we design came from sustainable
sources, and 17.2% of our polyester The impact of our sites and transport
was sustainable. These efforts helped methods includes: teammate and
us reduce the CO2/kg of manufactured customer travel, energy consumption,
products by 1.4% between 2016 and product transport, waste production,
2018. building construction, consumables
purchases and air conditioning leakage.
18 19
4. Serious game: an educational game played in a corporate setting.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
76.9%
OF OUR TOTAL WORKFORCE WORLDWIDE
HAD A PERMANENT CONTRACT
46.9% 2018 ESSENTIALS IN FRANCE:
AT THE END OF 2018
OF WOMEN
50%
> DECATHLON LAUNCHED A SEXISM PREVENTION CAMPAIGN CALLED BLOW THE WHISTLE.
COMING TO WORK EVERY DAY1 OF MEN > DECATHLON SHOWCASED THE SKILLS OF SENIOR EMPLOYEES THROUGH THE WORK KNOWS
NO AGE PROJECT.
21
1. Results from the Decathlon Team Barometer survey of 61,952 Decathlon teammates from across the world in 2018 (Survey 2017 based on 60,028 answers).
Percentage of people who answered "yes, absolutely" to the question “I am happy to come to work every morning to advance our goals and my goals”.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
and handcycling (three-wheeled bicycles practice for blind people. After receiving
WHAT MEASURES HAVE BEEN IMPLEMENTED IN THE IT DEPARTMENT? Italy has made a major effort to raise
powered by the arms, mostly used by training from the Hungarian Autism
awareness with leaders in an effort to hire
Our department is not very diverse, so it is vital that our teams get the message about gender equality at Decathlon. In 2018 paraplegics). Offcarr, an Italian company, Society, our teammates began to offer
more people with disabilities. Through a
all our managers received training about sexism through the Blow the Whistle workshop. We want to take care of our people, manufactures these wheelchairs quiet shopping times starting in October
partnership with the Italian Association
as they are at the heart of our ambitions and our values. exclusively for Decathlon and the models 2018. During specific hours, the stores
for People with Down's Syndrome,
were developed in collaboration with our suspend use of the loudspeaker, turn
Decathlon Italy offers internships to
WHAT EFFECT DID THIS CAMPAIGN HAVE? young sports players living with Trisomy
teammates. In 2018, 80 wheelchairs and off the music and turn down the lights
The campaign helped managers and teams tackle the thorny issue of sexism. This is reassuring for everyone, because they around 100 spare parts and accessories to make shopping easier for customers
21, many of whom have gone on to be hired
understand the issue and they have information they can refer to. Everyone got the message very quickly thanks to the clear were sold. with autism and their families.
by stores. At the same time, the Aequalis
frame of reference and easily identifiable contacts. project from Decathlon Italy is making In Hungary, an in-house campaign
sport accessible to individuals with encouraged recruiters to hire people
disabilities. Wheelchairs and spare parts with disabilities, resulting in the hiring
have been available for purchase on the of nine teammates with disabilities
22 23
2. QVT: Quality of Life at Work.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
OPENING DOORS AT DECATHLON retraining agency for the French Ministry intergenerational agreements from In addition to providing information, we
of Armed Forces), with whom we formed October 2016. It enables Decathlon to also encourage our teams to honour the
a partnership to help veterans find communicate more clearly about our careers of teammates who have been
IN FRANCE
0.8%
do not have an extensive network land retention for seniors, sharing skills
their first internship. across generations, and navigating the
end-of-career (retirement) transition.
For the past few years Decathlon has professional world and our passion for We also have a large number of local
been working to give a second chance sport. At Decathlon we believe in the partnerships. Through our partnership OF THE TEAMMATES
to people at or near the margins of power of sport to help individuals re-join with the Aréli organisation we were able ARE OVER 55 IN THE WORLD,
to mentor 15 young people at Decathlon
society. These may be people looking society and get their careers on track. All
in 2018. These five-year mentorships,
OR 756 TEAMMATES
to join a new network, people who have these efforts will contribute to building
experienced setbacks in their careers, or our commitment to corporate social part of the organisation's Emergence
people who are getting back on their feet. responsibility. programme, are designed to help talented
young people from underprivileged
The goal is to help these individuals Decathlon is supported in this by backgrounds succeed academically and
A DECATHLON PRIORITY
At the end of 2018, Decathlon had 6,739 The Decathlon part-time policy is process. For instance, we put together a
part-time employees on permanent based on giving priority to meeting the “part-time” tool kit for team managers in
contracts in France. employee’s work schedule request at the order to give them useful guidance when
time of hiring. Our company has modified it comes to complying with the rules for
T ESTIMONIAL In early 2018 a new survey of all our
part-time employees on permanent our hiring process to ensure that the part-time employment.
FROM ARÉLI3 contracts revealed that 21% of them were needs of the future employee and those In addition, when part-time employees
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
not satisfied with their hours. Decathlon of the recruiter are a good fit. Recruiters begin a new job, they receive an email
took substantial steps to improve the now wait to see what the applicant's ideal to inform them of the rights and
situation. The survey is conducted every hours would be before stating their own responsibilities of their new position.
"The partnership between Decathlon France and Aréli's Emergence programme was first and foremost a chance to work needs. That prioritises the applicant's
six months and the following survey These various measures are designed
with incredible people and share our common values: promoting employment for young people, helping them discover the wishes and keeps employees from being
showed that the number of employees to increase the number of part-time
company, how it works, its jobs and responsibilities, and building bridges between young people and Decathlon through hired for hours they do not want to work.
who were satisfied with their hours had teammates who are satisfied with their
sporting activities and training.
risen by 3%. We undertook a series of actions in hours.
We had some big successes in 2018: holding multiple events at Decathlon at key points in the programme, such as orientation parallel to these changes to the hiring
day for the newest crop of young people and the launch of 15 mentorships that became part of team projects.
We are delighted about the active collaboration with the Decathlon teams; the enthusiasm of our partners supporting our
mentees over the long-term will, we hope, inspire other employees to join us!"
24 25
3. http://www.areli.fr/le-programme-emergence
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
86%
OF OUR TEAMMATES
412
TEAMMATES HAVE
90% OF ALL
DECATHLONIANS STATED
Vision Day in Milan: On 26 and 27
April 2018, Decathlon Italy launched
an annual Vision Day with 150 Vision
leaders and point people. The event
THROUGHOUT THE WORLD TAKEN ADVANTAGE OF THAT THEY ARE MOTIVATED was held at the former site of the Milan
STATED THAT THEY TAKE INTERNAL MOBILITY AND INCENTIVISED TO universal exposition, a location with a
DECISIONS AS CLOSE TO OPPORTUNITIES THANKS TAKE PART IN THE FUTURE strong sustainability ambition. The aim
of the encounter was to talk about what
THE ACTION AS POSSIBLE TO THE POSTINGS ACTIONS THAT ARE PART countries had already achieved with
IN THEIR WORK EVERY DAY ON THE IN-HOUSE OF THE VISION 20264 regard to the five pillars and to motivate CAUSE 1 CAUSE 5
JOB OFFER PLATFORM the ambassadors in attendance to Do what I love Protecting the planet
implement the Vision in their home and its inhabitants to
countries. Over the course of the two-day protect our purpose
event there were plenty of opportunities
to share and get inspired: our Italian
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
contribute to other projects, with their people to act boldly and show initiative by so on). There is also a digital community
team leader’s permission of course. That is my main role. Once I felt advancing the idea of entrepreneurship for any teammates interested in or ready
proficient at this job, I was able to within the Decathlon culture to address to become entrepreneurs.
SECONDARY RESPONSIBILITIES: take on another position with the
Sustainable Development team,
in addition to their primary responsibility,
where I now spend 20% of my
these present an additional opportunity AT DECATHLON, TEAMMATES WHO WANT TO BE ENTREPRENEURS CAN CHOOSE FROM DIFFERENT OPTIONS:
working time. That way I am able
for teammates to express their talents
to capitalise on my skills and put 1. AS EMPLOYEES: THIS MAKES TEAMMATES "INTRAPRENEURS".
and contribute to value creation in a new
way. VALUE CREATED them to work for another team."
2. BY BECOMING FULL PARTNERS (INDEPENDENT): THIS MAKES THEM "ENTREPRENEURS".
3. B
Y COMBINING THESE TWO OPTIONS AND BECOMING A HYBRID ENTREPRENEUR, SHARING THEIR TIME
BETWEEN THE TWO.
Ten projects were created in 2018. These included in-store sport coaching from salespeople, having users loan each other sport
products, renting second-hand sporting equipment at affordable prices, and setting up an innovative process that uses robotics
and artificial intelligence to help stores stock shelves and do other tasks more efficiently.
OF LEADER work.
Leaders lead a project and a team, and
the project.
In 2018 we put our focus on the leader
7,815
to focus on trust and responsibility. In "Are you the person who takes decisions
WORLDWIDE
2018 we concentrated our efforts on on issues that affect you?" Of the 7,131
the subsidiarity principle: ensuring that teammates who responded, 70% stated 5 EMBASSIES
decisions are taken locally, as close that they put subsidiarity into practice
MONITOR TEAMMATES DELIVERED
to actions and outcomes as possible. every day. AT LEAST 1 TRAINING SESSION IN 2018
The right conditions must be in place WORLDWIDE
to ensure that each teammate has the
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
DECATHLON ACADEMY:
ENHANCING CAREERS AND
EMPOWERING PEOPLE LOCALLY
Decathlon wants each and every teammate to be able to measure their progress and
performance independently and develop the skills they need to advance their careers.
In 2018 Decathlon created a single point The project has been deployed in
of entry resource for skill building: the France. Fo other countries, launching will
digital Decathlon Academy platform. continue till 2020. In France, the choice
The goal is to ensure that every was made to designate local training
teammate can access the skills they leaders whose job would be to build a
HELPING PEOPLE REACH THEIR POTENTIAL would need for any Decathlon position,
so that they can take control of their own
network of specialists for a specific area
(for example, a given town, store, etc.).
AND PROMOTING OUR CORPORATE CULTURE careers and make collaboration between The role of specialists as well as their
sectors more fluid. skills framework and responsibilities
were also determined.
THROUGH DECATHLON EXCHANGE
The Decathlon Academy group built
up a skills database that will help our As part of our continuous improvement
teammates take an à la carte approach to approach, we revisited the content of any
Since 2005, the teams at Decathlon reach their full potential by encouraging Course, open to all employees with their career plans by choosing the skills training programmes given less than 4
Exchange, which are now active in nine them to think about their personal access to a complete range of content in that they actually need. Each skills leader out of 5 stars by learners.
countries, have supported teammates development to promote empowerment- online and video formats; suggests processes, tools and trainings
as they take control of and manage based management. Our corporate culture shared with that facilitate local decision-making.
their career plans; sharing Decathlon's The three main priorities for Decathlon 100% of our employees throughout the
values, corporate culture and vision with Exchange in 2018 are: world through our Values and Purpose
employees helps them dare to become training programmes.
An educational training ladder,
empowered and make decisions. available online and in-person to A worldwide Decathlon Exchange
Aligned with the first pillar of the facilitate the personal development of network was also set up to share our
Decathlon Vision, "Do what I love”, the each teammate; values and encourage everyone to
main goal is to help all employees A new online learning platform, Dex embrace our corporate culture.
THE ROLE OF A DECATHLON ACADEMY SPECIALIST :
FO CU S
In 2018 we relied on local Decathlon Academy leaders and specialists to develop our training strategy. We wanted
to ensure that every Decathlon employee would be able to successfully use the skills base, in collaboration with
the local Decathlon Academy leader.
The Decathlon Academy specialist is in charge of all learning methods associated with a skill.
The role of Decathlon Academy specialists includes three main responsibilities:
T ESTIMONIAL
1. Developing the skills of each teammate: They are in charge of providing support and ensuring that teammates
NARATH CHHEAV apply what they learn to their work.
DECATHLON EXCHANGE LEADER IN CAMBODIA
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
2. Helping teammates acquire new skills: They analyse the requirements of a given area (country, store, etc.)
and propose action plans that will help build the skills that are needed.
WHY DID YOU WANT TO OPEN A DECATHLON EXCHANGE IN CAMBODIA? 3. Contributing to skill assessments: They make themselves available to skills leaders and coordinate the
My main goal was to ensure that all our teammates would have local access to the Decathlon values and purpose. During various learning methods that have been selected by the leaders locally. They can also suggest and develop
the week-long launch of the Decathlon Exchange, we held several workshops focusing on roles, in particular through the training programmes locally as needed.
Values and Purpose seminar.
The purpose of this work is to promote self-assessment so that each individual can evaluate their own successes
WHAT KIND OF SUPPORT DID YOU RECEIVE? and areas for improvement through questionnaires and interviews.
The country leader was the first to support the project. Later, the Decathlon Exchange team in France provided a lot of
assistance. We formed the team quickly thanks to our enthusiastic and motivated teammates. The Decathlon Exchange To encourage employees to apply to become Decathlon Academy specialists, a dedicated training course called
Embassy network also gave us a great deal of support, especially the dedicated teams in India and Vietnam. Thinking Like a Specialist was pilot tested in 2018 and has been rolled out since February 2019.
32 33
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
T ESTIMONIAL
CHARLES FRYS ROLLER SPORTS LEADER AT THE STORE IN LEERS, FRANCE
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
RISK The risk factors are broken down into Two training programmes are available a priority. These are then fleshed out to ensure that the country is able to internal auditing team.
different categories, such as: in France to prevent risks and limit or independently and responsibly manage
eliminate arduous situations for our
PREVENTION: work schedules (working at night,
working on a series of alternating teams,
repetitive work);
teammates: “Movements and Posture”
and “Preventing Risks Related to Physical
FO CU S
handling heavy loads, etc.).
instructors and engaging content to get
As part of a risk prevention process, the messages across more effectively. International business trips are often a key part of Decathlon teammates' job responsibilities. To make their trips
Decathlon has identified the occupational as safe as possible, Decathlon recommends that they take certain precautions before, during and after their
risk factors that are likely to affect the trip. The recommendations can be found on a dedicated website and application5. As a preventive measure, the
health and safety of our teammates TEAMMATES WHO STATE THAT health centre for our Lille sites – where the vast majority of international travellers are based – is given a list
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
ATTRACTING, REWARDING ATTRACTING TOMORROW’S this role, special support resources, and
clear, streamlined pathways such as
the "work-study to future department
TALENT THROUGH WORK-STUDY
AND MOTIVATING TEAMMATES
manager" track.
Meanwhile, the #ChooseYourTeam
OPPORTUNITIES IN FRANCE communication campaign was launched
in 2018 to showcase Decathlon's
Our teammates are the heart and soul
In 2018 a total of 35% of these hires signed commitment to hiring students with
of our business at Decathlon, and To achieve our growth objectives,
permanent contracts, compared with a passion for sport, giving them the
we communicate with them about Decathlon attracts work-study hires
25% in 2017, and our efforts to improve opportunity to turn a work-study
compensation from the moment they by onboarding them and giving them
how we bring our work-study hires on position into their first job at Decathlon.
join our team. Our compensation policy is responsibilities as rapidly as possible.
board are expected to steadily increase Decathlon helps make work-study hires
designed to help employees feel involved At the end of 2018 we had 979 people
this figure. Most importantly, 92.5% of more employable thanks to a positive
in our company's financial performance, in work-study positions, representing
our work-study hires were satisfied with first professional experience while
to empower and motivate them, and to a significant recruitment resource
their experience at Decathlon in 2018. positioning the company as a promoter
attract new talent. for our company. We created these
of professional and social inclusion for
At Decathlon, our compensation opportunities with several key goals in We instituted a host of new initiatives young people in France.
package has three goals: supporting mind: in 2018 to improve onboarding and
retention for our work-study hires: In line with Decathlon's belief in
company strategies, fairly compensating Decathlon is committed to helping
subsidiarity, work-study hiring strategies
employees for the value they create, and young people enter the workforce; During the onboarding process: take different forms in different locations.
paying wages that are commensurate Decathlon wishes to retain 100% of welcoming and orientation events for In some regions, we have formed strong
with salaries paid to other teammates our work-study hires as they finish work-study hires in every part of France, partnerships with schools and clubs
and with labour market rates. Decathlon their studies by offering permanent or a regular newsletter with the latest news, to help identify talent and offer young
also gives employees the chance to temporary contracts; and a discussion community on the people the chance to set out on their first
become company shareholders in many company social network;
100% of work-study hires and interns career adventure.
of the countries where we operate.
are satisfied with their experience at Ongoing support: a mentoring
Decathlon. programme to enhance and substantiate
59%
teammates and help them feel invested launched in 2017 – to give teammates information (pay scales elsewhere).
BILLION OF EUROS IN 37 COUNTRIES in our company's financial performance, a voice in how they are compensated By bringing into perspective all of this
TOTAL WORLDWIDE our mission and our values through a – was expanded to all locations in internal and external data and offering
comprehensive compensation package. France thanks to training for all Human a clear snapshot of each teammate's
PAYROLL OF TEAMMATES FEEL THAT THEIR One of the core elements of the package Resources teams working on this topic. performance and level of responsibility,
+4% COMPARED TO 2017 SALARY IS FAIR COMPENSATION is the idea of profit sharing, which draws The training module includes in-house we are helping our teammates play an
on incentive and shareholding systems to information pertaining to Decathlon active role in their compensation.
FOR THEIR RESPONSIBILITIES help employees become "part owners" of
SAME NUMBER AS IN 2017 their company and also build up assets.
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
IN THEIR LIVES
involved and empowered.
With teammates who help drive the
company’s economic performance,
shareholding is a real plus for our Since 2005, the Decathlon Foundation Serving all our Decathlon teammates,
company and makes us a more attractive has provided support to teammates the Foundation supports any country
employer. who wish to take part in initiatives by that is interested in developing their
In 2018 a number of countries came on non-profit organisations with the aim of own local Foundation team. Today, four
board with shareholding, keeping up the forging an alliance between sport and countries have autonomous teams. This
rapid pace of country roll-outs. employability. aligns with our commitment to develop
Our goal is to have our shareholding Believing that sport is an excellent projects as closely as possible to local
liaisons, numbering 412 in 2018, driver for access to employment, concerns.
communicate information to our the Foundation helps build lasting In addition to these community-focused
teammates and make sure that everyone connections between teammates, the activities, the Foundation also works to
has equal access. people they help and organisations assess our environmental and social
Decathlon that are making a difference in their footprint, especially in India, so we can
shareholding opening, communities. By making sport calculate the overall regional impact of
Egypt (Nov 2018) accessible to people in difficulty and by Decathlon's activities.
helping teammates create long-term
ties with their neighbours, the Decathlon
Foundation is putting our company's
values and purpose into practice.
DECATHLON'S EXTRA-FINANCIAL PERFORMANCE IN 2018 PROJECTS TO THE LOCAL ENGAGEMENT OF OUR TEAMMATES
AND THE SUPPORT OF THE FOUNDATION
Decathlon creates economic, social and environmental value, our sustainable development strategies and SPONSORED
initiatives are built into the value of Decathlon shares. This means Decathlon's environmental, social and
societal performance is directly tied to our financial performance. It also enables us to highlight extra-financial
IN 2018
BY DECATHLON 65,000 PEOPLE HELPED
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
values linked to long-term performance for all those who are part owners of the company. TEAMMATES BY PROJECTS APPROVED IN 2018
Decathlon's extra-financial performance is assessed based on all our sustainable development strategies
and initiatives, with a focus on six representative indicators: how much our teammates enjoy coming to work,
user satisfaction, human responsibility in production, environmental responsibility in production, carbon
management and environmental labelling. 2018 ESSENTIALS
> AUTONOMOUS CONTACTS WERE DEVELOPED IN COUNTRIES
THAT HAVE CREATED THEIR OWN COMMITTEES AND SUPPORTED LOCAL PROJECTS.
> THE FOUNDATION'S WEBSITE PROVIDES OUR TEAMMATES WITH ACCESS
TO ALL THE INFORMATION THEY NEED TO CREATE A PROJECT
AND BETTER UNDERSTAND WHAT INITIATIVES WE SUPPORT.
40 41
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
SUPPORTING TEAMMATES WHO WANT TO MAKE THE FOUNDATION'S and select projects that align with the
Foundation's purpose and respond to
local needs. Autonomous countries
A DIFFERENCE IN THEIR COMMUNITIES INTERNATIONAL ACTIVITIES receive support from the Foundation
team in France, supporting and clarifying
The projects supported by the The Foundation funds community in events. We fulfil our mission by forging In line with our company's strategic The decision to create a country office processes with the goal of ensuring
Decathlon Foundation are spearheaded initiatives through long-term investments ties with others and sharing the values of focus to ensure that decisions are taken is often tied to the number of projects that the local team can choose their
by Decathlonians. Every project is in sports fields, facility renovations, sport, all in the interest of helping those by the people most directly affected by that are already spearheaded locally own community-oriented projects,
proposed by one or more teammates sporting equipment and training for who have encountered difficulties in their them, the Foundation allows countries to by teammates. These autonomous coordinate their members and help local
who co-develop the project with an careers in sport. lives. become autonomous if they so choose. entities organise their own committees teammates learn about community
organisation they have chosen to support initiatives.
Day-to-day oversight of the project
in their region. Behind every project is a is provided by the Decathlonians
personal story connecting teammates themselves. They co-develop the THE FOUNDATION'S INTERNATIONAL ACTIVITIES IN ITALY
and the people they want to help. project, organise meetings and take part
TAM TAM BASKETBALL 4 in team events even if the schools they
attend are far from the practice location.
YOUNG: COMMUNITY-BUILDING
THROUGH BASKETBALL – LA FORGE DU VENT
SOME EXAMPLES OF PROJECTS CASTEL VOLTURNO SCUOLA VELA MASCALZONE
SUPPORTED BY THE FOUNDATION IN FRANCE The Tam Tam Basketball association
LATINO: TEACHING
is based in a coastal part of Italy's UNDERPRIVILEGED CHILDREN
DECATH’LET: WALKING SOCCS : SAINT-OMER
Campania region near the town of Castel TO LOVE THE SEA – NAPLES
Volturno, which is home to large numbers
WITH CHILDREN FROM THE CRICKET CLUB STARS of immigrants from non-EU countries The Scuola Vela Mascalzone Latino
who often have trouble finding work. sailing school is located in Naples, on the
MARC SAUTELET CENTRE INTRODUCES THE TOWN’S site of a former naval base.
Born out of Decathlon teammates’ love
Newfeel Decathlon brand leader David RESIDENTS TO CRICKET of basketball, the idea was to build a In 2010 the school's founder paid to
and his wife work with children and SOCCS started out as a group of community of experienced basketball completely renovate the buildings.
teenagers at the Marc Sautelet paediatric young disadvantaged immigrants in players who would teach residents to His idea was to help underprivileged Foundation provided funding for their
centre in France's Nord department. Saint-Omer (a town in France's Nord play the game. children and teenagers in Naples sporting activities at every phase of
The goal for the project is to encourage department) playing their beloved game discover a love of the sea by learning preparations and financed the purchase
The Decathlon Foundation donated of 11 additional boats, apparel and basic
children who are obese to increase their of cricket with rudimentary equipment. to sail. Today the organisation offers
funds to buy apparel and sporting equipment.
physical activity and take up Nordic sailing lessons to girls and boys (ages
They came up with the idea, formed a equipment for these individuals, and,
walking. 6 to 18) from socially and economically The long-term goal is to pass on the
team and quickly made it to the regional thanks to the Tam Tam association,
disadvantaged backgrounds. The group values learned through sport, such as
Through a partnership with the tournament. helped them build a community through
has gone one step further and now offers loyalty, strength and perseverance, and
Decathlon Foundation, the Marc Sautelet The Foundation helped them build a The beauty of this project is the array of sport and receive psychological and
many kinds of support, from after-school orient young people toward professional
centre helped over 250 young people cricket field and reach out to many people involved, creating a local network educational assistance. The Foundation
programmes to help finding a job and careers with a connection to the sea and
practice Nordic walking in 2018. children in the area, introducing them to that includes the store teams, the young also helped with the purchase of a bus,
access to a psychologist. The Decathlon sailing.
the game. At the same time, the team job-seekers and local organisations so that the participants could take part
at the local Decathlon store helped the (non-profits and NGOs). Some of these
young immigrants in their efforts to find young people are now trying out for the
French national team.
DECATHLON FOUNDATION ACTIVITIES IN SPAIN
employment by giving them guidance on
resume writing and coaching them in job ALDEASSPORT: DEPORTEA: HELPING PEOPLE
interview skills.
PROTECTING CHILDREN FROM VULNERABLE FAMILIES AND WITH AUTISM EXPERIENCE
GUIDING THEM TOWARD INDEPENDENCE – DECATHLON CUENCA THE JOYS AND BENEFITS
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
the families of children placed in foster care to help the children return as quickly activity.
The new Foundation website went live in 2018. Any non-profits as possible to their biological families and if this is not possible, to improve family
By improving the physical, mental and
that want to be part of what we do can use this platform to access relations.
emotional well-being of people with
information, and any teammates who are looking for ways to make a The support does not end when they become adults; from then on, it focuses on the autism, the aim is to prevent disease,
real difference can explore the available opportunities. skills they need to meet their own needs and to develop resiliency, by offering them the improve motor skills, boost self-esteem
tools that will help them be full members of society and join the workforce. and develop autonomy.
> www.fondationdecathlon.com/?lang=en The organisation's work is divided into four programmes: protection, prevention,
autonomy and cross-disciplinary initiatives.
42 https://www.aldeasinfantiles.es/ 43
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
INNOVATION IN FIGURES
AS OF 31/12/2018
3,000
PROTOTYPES PRODUCED IN VILLENEUVE-D’ASCQ,
FRANCE, EACH YEAR
3,600
(SOURCE: PRESS KIT)
558 350
SPORTS ITEMS
INCORPORATED INTO DESIGNERS
ENGINEERS
OUR LINES EACH YEAR
65%
OF SPORTS
ECO-DESIGN,
MATERIALS SELECTION:
USERS DELIGHTED
COTTON POLYESTER 2018 ESSENTIALS
76% 17.2%
ENVIRONMENTAL
LABELLING:
30.1%
> WE EMPLOYED A RANGE OF METHODS TO DECREASE DESIGN COSTS
SUSTAINABLY- SUSTAINABLY- AND INCREASE THE VALUE OF OUR PRODUCTS.
OF DECATHLON SOURCED COTTON SOURCED POLYESTER > WE DEVELOPED OUR INNOVATIVE MINDSET THROUGH FORWARD-LOOKING RESEARCH
AND THE OPPORTUNITY TO TRY OUT NEW PRODUCTION METHODS.
PRODUCTS1 37.7% MORE THAN IN 2017 83% MORE THAN IN 2017
16% IN 2017 > WE PROMOTED CO-CREATION WITH OUR SPORTS USERS AND INDUSTRIAL PARTNERS.
45
1. 2018 Autumn-Winter season.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
I began by compiling a corporate virtual library categorising natural principles by their function. More recently, I have brand, working with Oui Are Makers, with the Nature Hiking teams.
been working with the Decathlon brands teams on how to eventually replace neoprene for diving, while maintaining body announced a competition encouraging
temperature in the water, and on surf booties that surfers could easily slip off and on as they move from place to place. We hikers, campers and DIY enthusiasts
are also working to replace lead in our fishing sinkers, using a more functional approach: rather than simply replacing lead to reinvent camping. Ultimately, 48
with another material, we are trying to understand and rethink the functionality of the sinkers. Five Decathlon explorers were applications from inside and outside the
company were submitted, proposing 48
"INNOVATION IS A COLLABORATIVE PROCESS.
trained in July 2018 by Ceebios, a nationwide biomimetics network in France, to study and test out this method.
functional prototypes. MOST OFTEN, IT TAKES MANY MINDS,
WHAT DOES DECATHLON HOPE TO ACHIEVE WITH THIS METHOD? MANY PASSIONATE PEOPLE WORKING TOGETHER
This is a win-win approach for our product designers and for the environment, as the scientific information we are collecting
has the potential to improve the environmental impact of our products. We need to view the natural world with humility and TO COME UP WITH AN IDEA AND PRODUCE
admiration; it has so much to teach us. That is how we will find new, more sustainable solutions for our technical challenges. A GREAT PROJECT."
I firmly believe that this method will help us put a whole host of new innovations on the market.
FABIEN BROSSE, NATURE HIKING LEADER
AND DECATHLON CO-CREATION LEADER
46 47
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
ECO-DESIGN IN FIGURES
AS OF 31/12/2018
76% 17.2%
30.1%
OF PRODUCTS HAVE
OF OUR COTTON SUPPLY
COMES FROM MORE
OF OUR POLYESTER SUPPLY
COMES FROM MORE
SUSTAINABLE SOURCES SUSTAINABLE SOURCES
THE BODYSIM PROJECT: temperature, etc.) and are able to
visualise the effects on the human body. AN ENVIRONMENTAL
53.8%
LABELLING3
PREDICTING HOW PRODUCTS
By varying the combinations of
parameters, we can produce multiple 16 % IN 2017
ENGINEERS ARE QUALIFIED TO EVALUATE
simulations for different usage
AFFECT THE HUMAN BODY conditions and environments. BodySim
quickly produces results that we would
THE ENVIRONMENTAL IMPACT OF PRODUCTS
Decathlon SportsLab, our research In the case of a shoe, for instance, we not be able to see with traditional analysis
and development centre, is exploring can study the shock absorption of the methods. It also helps limit the number
of physical prototypes we make, keeping
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
the inner workings and needs of the sole by simulating the mechanical stress
human body in the interest of leaner placed on the tendons. costs down (for producing moulds, for
product design. The expertise of our When using this tool, we select the
instance).
2018 ESSENTIALS
50 research engineers working in our parameters to be tested (material,
four laboratories covers the science of thickness, terrain type, outside
movement, behaviour and the senses, > IN PARTNERSHIP WITH ADEME (THE FRENCH ENVIRONMENT AND ENERGY MANAGEMENT
morphology, thermal comfort, and AGENCY) AND OTHER COMPANIES IN THE TEXTILES SECTOR, WE CO-CREATED A NEW
measurement and analysis tools. ENVIRONMENTAL LABELLING.
One of the tools developed by the
"THE SIMULATION HAS HELPED US BE
> WE MADE PROGRESS WITH REGARD TO THE USE OF MORE SUSTAINABLE RAW MATERIALS,
SportsLab teams is BodySim, a digital LEANER AND MORE TARGETED FROM THE GET-GO. DELIVERING ON OUR COMMITMENT TO MAKE PRODUCTION MORE ECO-FRIENDLY.
simulation tool that predicts how a
product will affect the human body. WE ARE MOVING FASTER AND IMPROVING > WE ENCOURAGED ALL OUR COMPANY STAKEHOLDERS TO EMPLOY RESPONSIBLE DESIGN
USER SATISFACTION.” STRATEGIES TO MAKE OUR PRODUCTS MORE SUSTAINABLE AND AFFORDABLE.
48 OLIVIER WEBER, PRODUCT ENGINEER FOR KALENJI 49
2. http://www.oecd.org/environment/waste/highlights-global-material-resources-outlook-to-2060.pdf
3. 2018 Autumn-Winter season.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
POLYESTER
organically grown, recycled or Better
A FRENCH STANDARD Cotton Initiative (BCI) labelled cotton,
compared with 55% in 2017.
AND WOOL: We have committed to eliminating the
use of conventional cotton by 2020.
DELIVERING POLYESTER: polyester is a synthetic
ON OUR RAW
textile fibre derived from fossil resources.
We are aiming for the polyester used at
Decathlon to be 100% sustainable by
MATERIALS 2021. To accomplish this, we are using
more recycled polyester, dope-dyed4
THE 900 FORCLAZ [3] LA VESTE TREK 100 materials used in most of our current
packaging, Decathlon is focusing our
kg of CO2 to 9,200 kg. own barcodes, so that they are fully
integrated into the products for sale in
Similarly, Outshock kimonos traded their
TREKKING BACKPACK: FORCLAZ : strategy on managing the supply chain individual plastic, non-woven packaging Italy. To date, 69,500 shopping bags
for these materials, down to the source for either recyclable or reusable and 10,000 footwear bags have been
This is our most eco-designed padded of the fibres used, with the goal of sold or given away in Italian stores since
hangers, or for simple elastic ties with a
jacket for mountain trekking. Based
on a life-cycle analysis (LCA), the 100% PEFC or FSC certification self-adhesive label, resulting in an 88% November 2018, saving 24,402 kg – or
reduction in their CO2 impact. 75 km – of fabric from being destroyed.
[2] THE KALENJI Forclaz teams have found that nearly rates for paper pulp by 2025.
90% of the CO2 footprint of our padded
OPTIMISED INSERTS:
MOTION LIGHT: jackets results from materials and
To protect fragile, bulky products during
production, especially the dyeing stage
This small running light can be seen that accounts for 40% of the fabric's shipping, additional components (tape,
up to 100 metres away at night. It is footprint. foam, cardboard, bags, polystyrene, etc.)
not battery powered. Instead, it runs are used to fill the boxes in which they are
on a system similar to a dynamo on For this jacket, we chose a dope-dyed
being transported. Our teams sought to
a bicycle: a magnet moves inside a process; the padding is a polyester
tube containing a bobbin, creating a wadding made 70% from recycled
magnetic field strong enough to power plastic bottles and the inner lining is
small LEDs. The energy is generated by made of "biton6".
the runner's motion. The light lasts for To provide product information to users
at least 10,000 km of running time. without the need for an additional
label, these characteristics are printed
directly onto the product lining.
OUR STORE CLERKS WEAR THEIR COMMITMENT TO
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
52 53
6. Biton = composed of a dyed yarn and a non-dyed yarn.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
FO CU S
FIGURES
Humanity is currently facing and exploring new operating methods. These local initiatives, alongside our
OUR STRATEGY phase.
The new policy encourages the Decathlon In 2018, 295,000 returned,
environmental challenges directly
linked to the exploitation of our planet's
By incorporating the circular economy
and functionality into our business
long-standing Workshops and Decathlon
Occasions second-hand platform, FOR EXTENDING brands to work with the Workshop
teams to ensure that their services are
repairable products
were processed by the
a good fit for user needs. The Decathlon
PRODUCT
resources. In this volatile, uncertain model, we can harness the energies of highlight the range of options available
context, we must be more proactive teammates who are already leading the to our sports users: incorporating brand teams are responsible for making Workshops worldwide,
than ever in combating the destruction way with their voluntary initiatives. These reparability right from the design stage, their products durable and listing the with repair solutions found
of our environment by working to further
the economic, ecological and societal
include platforms that encourage people
to reuse sporting equipment, workshops
encouraging people to learn to maintain
their sporting equipment, offering
SERVICE LIFE components needed to repair them.
The Workshops are furthering the
for 214,646 products,
accounting for 73%
transition to new consumption models. that enhance product reparability second-life products that meet the company's digital transformation
At Decathlon, we make it a point to help
by detailing information about parts
(+3% compared with 2017)
At Decathlon, we are taking stock of our and durability, events that feature needs of our sports users, and producing
our sports users enjoy their products for of the products donated
responsibility in light of these challenges second-hand products, and donations. sporting equipment from recycled and providing step-by-step tutorials
as long as possible. Repairing products
materials.
rather than discarding them is one way we
explaining possible repairs on the for repair by the Decathlon
reduce our impact on the environment.
after-sales website: brands (79% in France,
Present at our Decathlon stores since https://support.decathlon.fr 17% in Russia).
DECATHLON PROMOTES FIRST: 1994, the network of Workshops (1,000
1 RE-CELL 2 REPAIR 3 BEFORE DONATING
1 AND IF DONATION IS NOT POSSIBLE:
worldwide and 20 throughout France) They also ensure that certain parts are Users reported their
provides a place where products can be compatible and available once products satisfaction by rating
SPORTING 2 4 RECYCLE 5 AS A LAST RESORT, DISCARD THE PRODUCT repaired, maintained or customised. are commercialised.
service quality a 4.55 out
EQUIPMENT 3 of 5 (compared with 4.4
RE-SELL
4 out of 5 in 2017).
REPAIR
5
DONATE
RECYCLE
DISCARD
295,000
USER SATISFACTION WITH
chance to sell their sporting equipment at our Trocathlon events or on our Decathlon
WORKSHOP-REPAIRED Occasions platform.
PRODUCTS
PRODUCTS REPAIRED IN OUR WORKSHOPS IN 2018 https://occasions.decathlon.fr/
3% MORE THAN IN 2017
1. TROCATHLON EVENTS
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Created in 1986, Trocathlon is our way of helping our sports users buy and sell second-hand equipment.
We have made re-selling pre-owned sporting goods even easier with our website occasions.decathlon.fr.
2018 ESSENTIALS Until 2017, these events featured equipment from every type of sport and were limited by logistical and organisational constraints
as a result. In 2018, nearly all events organised by Decathlon France were focused on a single sport and spearheaded by sports
users. The Decathlon Occasions platform was upgraded, so that users could suggest events for their communities and get in touch
> WE STEPPED UP COLLABORATION BETWEEN OUR DECATHLON BRANDS AND THE WORKSHOPS, with other users. The sporting equipment on offer is inventoried, and all products are tested and inspected before being put up for
APPLYING OUR AFTER-SALES POLICY FROM THE PRODUCT DESIGN STAGE ONWARD. sale. These events are scheduled based on the needs of local users.
> WE LAUNCHED THE DECATHLON OCCASIONS PLATFORM FOR SECOND-HAND GOODS, 2. BUYBACKS
PROMOTING WAYS TO REUSE SPORTING EQUIPMENT AND ORGANISING LOCAL SPORTING Certain Decathlon stores are offering to buy back used B’twin bicycles in good condition, with the money put towards the purchase
EVENTS (TROCATHLON). of a new bicycle. That way, sports users can save money while also taking their training to the next level.
The goal of this programme is to promote maintenance, repair, reuse and the adoption of eco-friendly habits to help reduce our
> WE CONTINUED OUR EFFORTS TO OFFER SPORTING EQUIPMENT THAT IS PRE-OWNED OR environmental impact.
SOURCED FROM RECYCLING STREAMS ALONGSIDE OUR NEW PRODUCTS.
54 In France, 50 Decathlon stores are currently participating in this programme. 55
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
CREATING SAFE,
HIGH-QUALITY PRODUCTS
At Decathlon, we design and produce to prevent defects, detect anomalies
our own branded products. To guarantee and apply corrective measures in real
satisfaction for customers and users, we time. Maintaining a consistent level of
have put safety and quality controls in standards ensures our products are
place at every step of the value chain. Our safe, no matter where they are produced.
company conducts product inspections Chemical risks are also assessed on a
at different points in the design, regular basis to actively protect suppliers
production and commercialisation and sports users.
phases. As long as products are available for
In 2018 the challenge for the Quality sale, their reliability is continuously
Department, and for all our teams active monitored: Decathlon responds to all
in the production chain, was to help inquiries from sports users concerning
our suppliers increase their expertise, toxicological issues, and our product
with the goal of greater autonomy design teams track online customer
and more sustainable quality overall. reviews to continuously correct and
Our partners and suppliers are trained improve product quality.
DECATHLON PRODUCT
QUALITY AND SAFETY
65%
OF USERS WERE
71% OF SUPPLIERS COMMITTED
TO MANAGING CHEMICAL SUBSTANCES
IN FIGURES DELIGHTED WITH
BY SIGNING DECATHLON'S RESTRICTED
AS OF 31/12/2018 THEIR DECATHLON
SUBSTANCES LIST
PRODUCTS
REWIND: APPLYING THE PRINCIPLES
OF THE CIRCULAR ECONOMY
1,159 5,266
The Rewind project, started by Decathlon
teams in 2016, involves collecting
A company has been chosen to manage
the collection and sorting of recyclable
In addition to this recycling project for
clothing at the end of its service life, we
PRODUCTS/MILLION
WERE RETURNED
1.1 DAYS
TAKEN TO ADDRESS COMPLAINTS,
DECATHLON BRAND
PRODUCTS HAVE
end-of-life clothing, reducing it into fibres, materials. also have a proven short-term solution
and using these fibres to make thread, In addition to supporting our involving production scraps. The system DUE TO DEFECTS IN THE EVENT OF A QUESTION OR BEEN TESTED FOR
fabric, and ultimately new products. environmental strategy, this project is for collecting industrial fabric scraps is OR CUSTOMER ADVERSE SKIN REACTION TOXICOLOGICAL
The French project team, composed of important for its economic impact and already well established and the scraps DISSATISFACTION COMPLIANCE
a consortium of five members, has been long-term profitability. are clearly identified and uniform, making
granted funding by ADEME (the French them easier to sort. In 2018 we sold
There are technical limitations that must
environment and energy management nearly 3.1 million pairs of tennis socks
be addressed, especially with regard
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
QUALITY DEPARTMENT PROCESSES: STANDARDISING ONLINE chosen to stop selling any Decathlon
products with ratings lower than 3 out of
5. Products are only put back up for sale
EMPOWERING SUPPLIERS CONSUMER REVIEWS: BUILDING if they have been improved, and an insert
is provided to explain this. Consistently
FOR CONSISTENT QUALITY TRUST IN ONLINE PURCHASES reminded of the importance of customer
satisfaction, teammates and product
managers read and reply to online
The Quality teams ensure that Decathlon detecting non-compliant situations so IMPROVING THE CONTROL PLAN Since 2013, Decathlon has been working moderation and publication rules. reviews. These reviews directly impact
applies our standards consistently for they can quickly remove products that do TO BETTER DETECT INSTANCES to standardise consumer reviews. The In 2018 Decathlon chose to take steps compensation for our Decathlonians,
our branded products, no matter where not meet our standards and mastering purpose of this voluntary initiative is
OF NON-COMPLIANCE to come into compliance with the ISO accounting for a percentage of their
they are produced. all the critical control points that must to actively contribute to improving standard used worldwide, with the goal quarterly bonuses.
be monitored at the production site for The control plan strategy was revised so sector practices to ensure more reliable
In accordance with the subsidiarity of implementing a single transparency
each product and each manufacturing that our quality operators can now focus information, fairer competition between
principle from our Vision 2026, benchmark for all countries where we
process. on helping suppliers gain proficiency in players and increased trust between
production quality is managed locally operate. The reference framework for
production processes, rather than on Decathlon and our users.
close to production sites. Suppliers To address these ambitions, we the standard is used for Decathlon
performing quality control inspections
receive on-site support from local developed a new, three-point strategy In January 2018, France’s Digital products as well as services such as the
of finished products. Through this
Decathlon liaisons, whose work involves that will make us more consistent: Republic Act reaffirmed that online Workshops.
work, Decathlon aims to help teams
providing training and monitoring Quality leadership: Suppliers must recommendations must be made more Consumer reviews as performance
become partners who contribute to
compliance with specifications. be able to independently identify reliable and transparent. This French indicators for teammates
process improvement with a shared
non-compliant situations, taking law was drafted at the same time as
understanding of all production chain The reliability of customer reviews also
NEW QUALITY AUDIT CRITERIA ownership of product quality. variables.
ISO 20488, which is divided into three
affects our internal performance: we have
FOR GREATER SUPPLIER main parts: review submissions,
Internal assessment: In accordance The application of these strategies is
AUTONOMY with the continuous improvement essential to continuously improve the
To ensure that quality standards are method, suppliers must work to maintain quality of manufacturing of Decathlon
applied over the long term, a new set of optimal quality on a daily basis. This products, by moving controls upstream
assessment criteria was implemented also enables them to conduct self- in the production chain.
in 2018, making it possible to evaluate assessments and independently develop In terms of Quality, 84% of our suppliers
suppliers with two indicators: a rating corrective action plans. are rated A, B or C in 2018.
from E (unacceptable) to A (model Online audit: In lieu of inspections of
supplier with continuous improvement) finished products, inspections take place I NTERVIEW
and a compliance percentage.
Our teams provide suppliers with
at every stage of the process. This means
the source of the error can be detected ISABELLE RIMBERT
on-site training and support to improve right away, increasing understanding and ASSISTANT DIRECTOR FOR STANDARDISATION AT AFNOR
their autonomy in two specific areas: delivering lasting solutions.
QUALITY RETURN RATES FOR DECATHLON PRODUCTS WHAT MAJOR ISSUES ARE AT PLAY IN THE EFFORT
PER MILLION PRODUCTS TO STANDARDISE CUSTOMER REVIEWS?
RPM* (returns per million) is a quality indicator for our products. An RPM Most consumers read online reviews before purchasing, even for in-store purchases. Thus, a portion of the value is created
that is getting worse (with more products returned over time) may be a at the moment when the purchaser reads the reviews of other consumers.
1,269 symptom of a problem with design or production, or it may indicate user These reviews must be reliable to protect customers and ensure fair competition between players. The standard does not
1,158 2016 1,158 1 ,159 dissatisfaction with the product. We observe how this indicator changes apply to the reviews themselves, but rather the processes for improving reliability
2018 over time rather than its value at any given moment in order to make our
2015 2017
analysis as useful as possible.
*RPM = (number of units returned / units sold) × 1,000,000
WHY IS FRENCH LAW MORE STRINGENT FOR CERTAIN ASPECTS?
France has taken the lead on this standard, with work that dates back several years. The French General Directorate for
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Competition Policy, Consumer Affairs and Fraud Control joined the drafting committee after the decree was issued. French
law is more stringent when it comes to proof of purchase by the consumer, but the ISO standard offers a detailed operating
RECOVERING As part of our effort to protect our method for improving reliability. At the same time, a voluntary certification process, currently in development, will ensure
41,464
sports users and promote continuous compliance with the law.
improvement, Decathlon collects
DEFECTIVE products returned to our stores by
customers to improve their quality.RFDs
WHAT ARE THE BENEFITS OF A LONG-TERM COMMITMENT TO THIS PROCESS?
This is an evolving standard based on user behaviour. Voluntary standards represent the best practices of the time from all
RETURNED PRODUCTS
PRODUCTS, (Returned for Defect) are sent to our
design teams so that they can analyse SENT FOR QUALITY
over the world, and they are developed in concert with market players.
Taking up a leadership role in this effort gives a company a voice in developing the strategy: the fact that Decathlon is the
why the products were returned and
ANALYSING THEM decide on the appropriate corrective ANALYSIS BY THE vice-chair of the committee means you have a clear view of what lies ahead.
By helping to develop this protective framework, you are doing more than just protecting your economic interests: taking the
AND CONTINUOUSLY measures. Based on the returns, these DECATHLON BRANDS initiative gives you an active role in helping to change sector rules for the better.
IMPROVING THE QUALITY may include repairs, discussions with
TEAMS
suppliers, removal from shelves or
60 OF OUR PRODUCTS product recalls. 61
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
CHEMICAL TESTS MADE AT DIFFERENT STAGES, INCREASING THE NUMBER OF IN-COUNTRY CHEMICAL RISK LIAISONS
FO CU S
AMONG SUPPLIERS, ON BASIC MATERIALS AND CHEMICAL PRODUCTS As China is a major production country for Decathlon, we wanted to have a permanent liaison there.
An expert from the Chemical Risk Management team was dispatched to China to mentor a local teammate
to help her gain the specific chemical risk skills she needed to work autonomously: understanding the RSL,
implementing control plans, analysing risks and correcting instances of non-compliance.
Our goal is to expand risk detection and facilitate the speedy resolution of problems at the local level.
CONTROL PLAN MY CONTROL
& SUPPLIER DEFECTIVE RATES PLAN
RISK SUBSTANCES:
Allergies are increasingly common today.
DEFECT LIST AN EVER-PRESENT CONCERN: better protect our users, we have studied
several allergenic substances – such as
The European Chemicals Agency has
LABORATORY TEST listed PFCs as substances of “very high
isothiazolinones, for example – that will
INCOMING, ONLINE, FINAL, CONTROL, TOXICOLOGY be included in our next version of the
concern”. Our Textiles, Heavy Stitching
RSL.
and Footwear teams have made
considerable progress in developing Today, more than 5% of people are
"PFC-free" solutions. Moreover, the sensitive to isothiazolinones. These not regulated in all consumer goods, but
Mountain Sport division has reaffirmed substances are recognised as being we put them on our RSL in 2018 so that
its 2016 commitment to "eliminate PFCs highly allergenic, meaning that when we could monitor their presence in our
from its textile products by 2020". they come into prolonged contact with textile and leather products.
The Quality team is also responsible for managing customer relations with sports users so that we can answer their questions as
the skin they may cause cutaneous
quickly as possible. In 2018, we spent 1.1 days addressing complaints, with a response provided in 54 days.
allergic reactions. These substances are
62 63
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
RESPONSIBILITY MAINTAINING
LONG-TERM RELATIONSHIPS
IN PRODUCTION Decathlon entrusts the production of our
sports articles to a panel of suppliers
organised by industrial process. Our
local production teams, operating from
Decathlon's production offices, are in
products (textiles, heaving stitching,
electronics, metal equipment, etc.)
means that our supply chain is extremely
complex, for instance when it comes to
quality control, volume and expanded
charge of day-to-day supplier relations. accountability.
With our suppliers, we share a desire By 2026, we hope to address this
to deliver the best possible value for complexity through increased
money by working closely together collaboration and transparency with
using a common framework based on the 150 partner suppliers who will be
respect, team development, quality and manufacturing 80% of our product
environmental preservation. quantities. We already had 45 partners
The variety of manufacturing processes by the end of 2018.
associated with our diverse range of
DECATHLON
SUBCONTRACTING 1,031 RANK 1 SUPPLIERS
10 YEARS
AVERAGE LENGTH
IN FIGURES (FINISHED PRODUCT AND COMPONENT OF SERVICE FOR
AS OF 31/12/2018 SUPPLIERS WITH DIRECT CONTRACTUAL TOP 100 SUPPLIERS
RELATIONSHIPS) IN TERMS OF VOLUMES
PURCHASED
2,100 28%
PART OF OUR 316 RANK 2 SUPPLIERS
PRODUCTION
TEAMMATES PURCHASE AMOUNT (SUPPLIERS TO OUR RANK 1 SUPPLIERS
WORKING WITH IS REALISED BY WITH NO CONTRACTUAL RELATIONSHIP
SUPPLIERS ON OUR INDUSTRIAL WITH DECATHLON)
A DAILY BASIS PARTNERS
2018 ESSENTIALS
45 86%
OF RANK 1 PRODUCTION SITES WERE GIVEN A, B or C
> WE PURSUED OUR PARTNER SUPPLIER STRATEGY, WHICH CALLS FOR RELATIONSHIPS BASED
ON COLLABORATION AND TRANSPARENCY. WE WENT FROM 35 TO 45 PARTNERS.
PARTNER RATINGS FOR THEIR HUMAN RESPONSIBILITY > WE DOUBLED DOWN ON OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT IN THE SKILLS
IN PRODUCTION (24% MORE THAN IN 2017) BASE FOR OUR PURCHASERS.
SUPPLIERS
69.4%
1,157 SOCIAL AUDITS 2018 > WE IMPLEMENTED A SKILLS SELF-ASSESSMENT SYSTEM: ALL OF THOSE INVOLVED IN
10 MORE THAN IN 2017 PRODUCTION CAN TAKE CHARGE OF THEIR OWN PROFESSIONAL DEVELOPMENT.
> 86% OF OUR PANEL OF SUPPLIERS HAVE AN A, B or C RATING, AND FOR OUR PARTNER
OF RANK 1 PRODUCTION SITES WERE GIVEN A, B or C SUPPLIERS IT IS 96%: WE CONTINUED TO APPLY OUR HUMAN RESPONSIBILITY IN PRODUCTION
RATINGS FOR THEIR ENVIRONMENTAL MANAGEMENT CONTINUOUS IMPROVEMENT METHODS TO OUR PANEL OF SUPPLIERS.
65
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
HUMAN
RESPONSIBILITY 86% 66% 57% BUILDING A NETWORK
IN PRODUCTION
OF RANK 1 PRODUCTION
SITES RATED A, B, or
OF RANK 2
PRODUCTION SITES
RATED A, B, or C
OF ASSESSMENTS
HANDLED BY OF INTERNAL AND EXTERNAL AUDITORS
DECATHLON TEAMS
IN FIGURES
AS OF 31/12/2018
C ACCORDING TO OUR
ASSESSMENT CRITERIA
ACCORDING TO OUR
ASSESSMENT CRITERIA
FOR A TOTAL OF
1,157 ASSESSMENTS
WITH CONSISTENT SKILL SETS
Our auditing teams are deployed in These factors help us deliver relevant To help ground these priorities,
countries across the world to promote information, so that partners and Decathlon decided in 2018 to focus
28 62%
the application of the Decathlon Code of suppliers feel more involved. Our social our work on standardising auditor skills
Conduct. performance priorities are thus clear by creating our Assessors’ Guidelines
SUSTAINABLE DEVELOPMENT and make an essential contribution document.
OF TEAMMATES WORKING These audits are performed by
IN PRODUCTION MANAGERS HANDLE MOST to our company's overall financial
IN PRODUCTION ACQUIRED SUSTAINABLE internal and external teams. In 2018 The goal is to ensure that each criterion
OF THESE ASSESSMENTS, WITH SUPPORT performance, supported by an effective
DEVELOPMENT IN PRODUCTION SKILLS we performed 1,157 audits worldwide, is tested and validated in the same way.
FROM 37 DELEGATED EVALUATORS correction action plan. This approach
57% of them conducted by our team of This also means that the handling of
internal auditors. is integrated into day-to-day operations non-compliance at production sites
at our company, going well beyond will be better communicated, better
The audits performed by internal
occasional testing. understood and more sustainable. At
Decathlon teams helped us address the
following issues: The action plans, their implementation times, this work means that we are
We are adding to our training options with a We are expanding our network of SD in Rank 1 production sites
FO CU S
programme open to all teammates who want to Production managers to increase the adoption
learn more about how our Human Responsibility in of our strategy through a system of mentoring Rank 2 production sites
Production approach works through an awareness and skill transfers. Our partners’ sites
model titled: SD Prod for All.
To date, 35 people have completed this training.
28 SD in Production managers
at the end of 2018
Company-owned sites
96%
88% 90%
86% 86%
DUTY OF VIGILANCE: 80%
ENSURING HUMAN RIGHTS
ARE PROTECTED THROUGHOUT
THE VALUE CHAIN 68% 69%
The concept of the duty of vigilance In 2018 we ranked the priority areas 66%
was established by a 2017 French law in need of improvement based on the
requiring multinational companies to mapping of our risks, responsibilities
60%
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
provide transparency on all the methods and focus areas for action.
they use to anticipate the social and This method of analysis confirmed that
environmental risks associated with the most prominent risks for production
their business activities and those of activities at our suppliers (ranks 1 and
their subcontractors and suppliers. 2) matched the ones that had been The full strategy is laid out in our
At Decathlon, we chose to focus first identified upstream. They are shared Vigilance Plan. It is regularly revised as
on our supply chain as part of creating
an official Vigilance Plan for the 2017
with our suppliers through our Code of
Conduct and are verified through regular
part of our continuous improvement
approach.
49% 49%
financial year. We performed a risk rigorous audits at our rank 1, and some
analysis, applying the ISO 31000:2009 rank 2, suppliers. DECATHLON VIGILANCE PLAN :
Risk Management standard, that
http://developpement-durable.decathlon.
covered our impact on human rights,
health and safety, and the environment.
com/documents-et-rapports/documents/ 2016 2017 2018
72 73
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
their work, and we seek to go beyond management principles as Decathlon are able to assess themselves and
basic compliance with health and safety conceives of them, local teammates in
PROGRAMMES THAT HELP US
maintain consistent, persistent social
regulations. China have developed a turnkey module performance.
We are developing pilot projects for that facilitates the adoption of the audit
in-house training programmes led by
local Decathlon teams in collaboration
TRANSFORM RISKS process and points the way towards
day-to-day continuous improvement.
This module, currently in the testing
phase, involves nine partners or key
account suppliers (KASs) who received
with site management teams. INTO OPPORTUNITIES: The HRP module for increasing
autonomy comprises five training
an A, B or C rating during their most
recent audits.
sessions that can be adapted to different
In China 86% of our 410 sites (ranks 1
audiences and groups at the production
and 2) had A, B or C ratings.
sites (executives, managers, workers,
etc.) and begins with an initial mapping
exercise performed using the Decathlon
and Operational Excellence (an in-house
74 75
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
FO CU S
trainers from 2017 went
13 96 69.4%
through the process of
becoming internal auditors
ENVIRONMENTAL SUPPLIERS to expand their skill
MANAGEMENT POINT PEOPLE INITIATED PROGRAMMES OF THE AUDITED PRODUCTION
SUPPORT THE OPERATIONAL TO MEASURE AND MANAGE SITES WERE GIVEN AN A, B or C sets. With this additional We use our environmental audits to make Air pollution: Dangerous emissions
TEAMS THEIR CO 2 EMISSIONS RATING FOR WATER, AIR AND expertise under their belts, an assessment of the observed situation are treated, not released directly into the
SOIL USING OUR ASSESSMENT they make a more credible with reference to our specifications. air.
CRITERIA and convincing case. It is then verified using the Decathlon Soil pollution: Hazardous waste is not
When suppliers are making criteria that were updated based on our leached by rain and does not damage
work with the ISO 14001 standard and the water tables that are used for
investment decisions is an external sector benchmark. These drinking water.
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
SUPPORTING PARTNER SUPPLIERS WHAT ARE THE BENEFITS FOR THE SUPPLIER?
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
The first upside for everyone is changing their way of looking at the problem: the process is seen an opportunity rather than
WITH EFFORTS TO REDUCE an imposition. This shift takes place because the supplier has control over their own data collection tools, and we work
together to ensure our units of measurement and calculations line up. We are speaking the same language.
GREENHOUSE GAS EMISSIONS No matter where they are located, suppliers quickly see what they stand to gain when they receive support to anticipate local
regulatory changes that are inevitable in these areas.
In 2018, two pilot projects were conducted in China in dyeing factories (the most energy-intensive process). Energy
In 2017, Decathlon began measuring equipment. For the most part, this energy autonomous when it comes to using consumption decreased after they had training, measured their CO 2 impact, and received our support in developing action
our suppliers' CO2 impact in an effort comes from fossil fuels (coal, gas and actual data to measure and manage plans to limit this impact. For instance, by installing steam and water sensors, CO 2 emissions dropped by 11.7% per year,
to reduce our greenhouse gas (GHG) oil), which account for a large proportion their carbon footprint each month. This resulting in savings of nearly €220,000.
emissions. Today, we know that nearly of GHG emissions. was implemented with 96 suppliers in
45% of the CO2 impact of Decathlon We strengthened our commitment 2018. We are aiming for greater energy
products comes from the energy used to improving our practices in 2018, efficiency.
at our production sites. These sites need especially through training and the use
steam or electricity for the processes of the Resource Advisor tool, which all
78 required to manufacture sporting our partner suppliers can use to be more 79
6. SBT : Science Based Target
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
STORES ECO-DEVELOPING
OUR GLOBAL NETWORK
& TRANSPORT To help bring sport within everyone's
reach, Decathlon is developing
infrastructure all over the world. In 2018
we opened 1,151 stores worldwide,
bringing the number of countries with
Decathlon locations to 51.
In addition to commitments that apply
to the buildings themselves, our aim is
now to expand our efforts by improving
landscaping practices at our properties
to better protect biodiversity.
At the same time, Decathlon is
Recognising the impact new buildings embarking on a digital transformation to
have on the environment, Decathlon gives promote access to sporting equipment.
priority to eco-construction approaches This change impacts our entire network.
for the sites we own, using international It involves buying new computer
certification standards (HQE, BREEAM, equipment and making more extensive
LEAD, etc.) to help limit our impact. use of it, as well as increasing new
To date, we have 91 eco-built stores, technology resources. This will have a
including 23 in France, which has been a significant environmental impact. For
pioneer in this approach, accounting for this reason, the Decathlon teams are
20% of our company-owned premises. carefully studying the consequences of
This expertise is also applied to expanding our digital activity, measuring
renovations of our leased sites in terms and implementing strategies to reduce
of lighting, heating, air conditioning and our environmental impact.
building management.
BIODIVERSITY AT DECATHLON
Biodiversity refers to the diversity of living The goal of the Biodiversity project
species and their genetic characteristics. launched in France in 2017 is to ensure
Unfortunately, biodiversity is shrinking that the impact of land and buildings
day by day, disrupting ecosystems and owned by Decathlon is positive, leaving
making them increasingly fragile. the environment in better shape than we
At Decathlon, we believe we have a found it.
responsibility to preserve and protect As part of this Biodiversity project,
biodiversity in our outdoor landscaping. In Decathlon is taking action on five fronts
addition to applying for certifications, our simultaneously: ecological continuity,
Property teams also make adjustments water resources, soil assessment,
to buildings to preserve ecosystems and climate and air quality, and light pollution.
tackle biodiversity challenges like soil In addition to straightforward landscape
artificialisation and ecological continuity. integration efforts, the project also aims Decathlon store - Saint-Malo (France)
building management systems that with this kind of habitat are thriving.
of the site. This tool, which has been environmental impact if we take the right
regulate temperatures and equipment The meadow is full of bee-friendly steps from the very start, as of the design
operating times.
We opened our first two Decathlon stores in South Africa in 2017 and, operational since 2018, has been used flower species that will help increase
to assess the environmental impact of phase. This initiative will help Decathlon
To reap the full benefits of this policy at
in an effort to capitalise on local conditions, the teams worked to pollination at our site and surrounding maintain closer and more harmonious
our landscaping before and after we
our stores, it is important to ensure our integrate energy-saving features into the project. The Johannesburg move into a location. It was developed
ones. ties with local stakeholders.
teammates are on board. That is why we store provides a good example. The idea was to use skylights to let in partnership with an outside firm The use of phytosanitary products is
developed our "ABCDE" environmental natural light into the store. The building's height was lowered by one that specialises in these issues and prohibited at the site.
handbook, for stores, and in 2018 we metre to reduce heating and cooling costs, and the air conditioning the assessments are confirmed by an
created a position for the coordinator independent auditing firm1. The tool is
of sustainable development practices in system that was chosen employs an energy-saving evaporated cooling
meant to serve as a benchmark and to be
method that uses ambient humidity to cool the air. These changes
our French stores. developed. “BY IMPROVING BIODIVERSITY AT THE SITE COMPARED
helped our teams reduce energy use and keep construction and
operations costs down. They were able to pass on these savings to
This approach to improve landscaping WITH THE PREVIOUS ECOSYSTEM, THE WILD DREAM OF
at our sites, and more specifically to
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
South African consumers, thereby making sport more affordable. promote biodiversity, is modelled on our HAVING OUR DEVELOPMENT ACTIVITIES YIELD A NET
Saint-Malo project, with the goal being POSITIVE IMPACT BECAME POSSIBLE.
to have a net positive impact. During the
design phase for the site we incorporated THANKS TO THE TOOL WE DEVELOPED, WE CAN FEEL
this approach into our work by assessing PROUD TO CONTINUE OUR GROWTH IN A WAY THAT ALIGNS
the initial state of the plot (intensive
CHANGE IN THE NUMBER monoculture). We then decided to focus WITH OUR VALUES, BY TEAMING UP WITH NATURE.”
OF CERTIFIED COMPANY-OWNED
PREMISES WORLDWIDE 19% 20% our efforts primarily on:
Permeability: the site can now handle
CHRISTOPHE CHENEVIÈRE, PROPERTY TEAM
AS A % OF M2 2017 2018 all rainfall thanks to porous car parks,
infiltration basins and ditches with
13.28% phytopurifying plants that fight soil
2016 erosion, leaching and pollution.
82 83
1. https://www.ericlequertier.com/fr/signature-biodiversite/dpe-diagnostic-performance-environnementale/
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
for our employees, and it has led to some strategic avenues for the development of the project.
DECATHLON MOBILITY STORES
for sports users in transit areas (e.g. railway stations). WHAT CHANGES WILL THAT BRING IN THE FUTURE?
When we collaborate with our stakeholders and open ourselves up to the outside world, we are putting our values into
DECATHLON CITY STORES practice. This is also transformative for our business model, with an approach built on the three sustainable development
with a total surface area between 500 and 1,000 m². Since 2016 their tagline has been "Let's Get Moving" to promote sport in pillars. It's still something of a gamble and it's not always easy to defend, but I believe it will pay off in the long run.
their communities. The Saint-Germain store in Paris (700 m²) offers local sports users three very different ambiances featuring
exclusive Decathlon brand collections and products. Beneath the skylights, qualified coaches offer classes after store hours so WHAT INITIATIVES WERE DEVELOPED IN 2018 AS A RESULT OF THIS PROJECT?
that customers from the neighbourhood can get back into sport and try out our products at the same time.
Just to name a few, we hired 11 employees from shantytowns – through a partnership with the local branch of an NGO
called LP4Y – and we sorted and recycled waste. We held eco-runs and open houses to introduce people from disadvantaged
backgrounds to our company and we helped found a small local business that uses sport to further the development of
children with special needs, such as autism or Down's syndrome.
86 87
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
ACCESSIBLE
T ESTIMONIAL 89.7% TO ALL
CANDICE LEE OF TAIWANESE
SUSTAINABLE DEVELOPMENT LEADER FOR TAIWAN
TEAMMATES TOOK
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
When Decathlon holds an event, it helps Vitalsport events, where people can In 2018 Decathlon stores in France
CONCRETE STEPS us connect to the community, build try between 10 and 45 sports over the held 5,632 sporting events attended
“Our aim with the Seed Game was to simplify environmental challenges and trust in our products and make sport course of one or two days , usually the by 21,240 people. And 114 stores held
find a fun way to mobilise teammates and encourage them to take action. This TO SUPPORT accessible locally. There are three types second weekend in September. Vitalsport events, attended by a total of
system is built on trust and responsibility, which fosters a collective desire to of sporting events: 565,000 visitors.
participate, so that more and more teammates naturally join in the movement. SUSTAINABLE To boost our teammates’ knowledge
Product tests that take place in and give them more autonomy, we offer
They get involved because they understand the stakes and how they can help."
DEVELOPMENT our stores and simulate actual use a day of training and practical tools:
conditions; a customisable communication kit,
Sporting events where people can technical safety data sheets and more.
learn about and try out different sports by Teams can also use a dedicated site to
using our products in real-life conditions; interact with participants and spread the
word about their sporting events.
88 89
2. Magnum: a container holding approximately 0.8 m³
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
The technological progress that has Our energy leaders, who are active in most
STORES 127.2 118 74 58.1
been made worldwide in the sectors of countries where Decathlon operates, WAREHOUSES 2017 2018 2017 2018
sustainable energy and the development are responsible for coordinating efforts
of waste recovery is very encouraging. to reduce energy consumption at our
Despite these advances, however, we sites. By capitalising on established best
must redouble our efforts if we want to practices, their leadership resulted in a
meet the UN's goals for 2030. 7.2% reduction in 2018 for our stores and
a 21% reduction for our warehouses.
COMMITTING
To rise to this global challenge, Decathlon
has a role to play in conserving the What to do with waste is a growing
resources we consume, especially when concern for our customers and
it comes to the use of raw materials and
energy.
teammates. People want to make a
difference, and a number of initiatives
TO USE ENERGY FROM
That is why in 2018 Decathlon committed
to use only electricity produced from
are being introduced worldwide.
100% RENEWABLE SOURCES
renewable sources by 2026, as part of
the RE100 international initiative. In September 2018 Decathlon joined the As of today, 70% of Decathlon's total
global RE100 initiative during Climate electricity consumption is generated
Week in New York. This initiative brings in France, Spain, Italy and China. At the
together all the companies that have end of 2018, 55.6% of our electricity
ENERGY AND WASTE MANAGEMENT IN FIGURES committed to using renewably-sourced consumption was supplied by renewable
AS OF 31/12/2018 electricity to speed up the transition to a energy.
low-carbon economy. This voluntary effort is one concrete
30 45%
Decathlon has made a commitment step that Decathlon is taking to combat
to use 100% renewably-sourced climate change and actively promote
NEARLY COUNTRY ENERGY LEADERS OF ALL WASTE GENERATED electricity for all our activities by 2026. the development of renewable energy
RESPONSIBLE FOR REDUCING ENERGY BY OUR ACTIVITIES IS SORTED This commitment applies to all our worldwide. It will also enable Decathlon
CONSUMPTION AT DECATHLON SITES (39% IN STORES AND 66% IN WAREHOUSES) commercial and logistics sites (owned to gain some measure of control over
13 MORE THAN IN 2017 or leased by Decathlon) throughout the energy costs at a time of volatility in the
NO VARIATION FOR STORES
WAREHOUSES: 6% LESS THAN IN 2017 world. energy market.
We will be using two methods to
achieve this goal: on-site production
63.3%
and purchases of renewably-sourced
ENERGY CONSUMPTION: "IN JOINING THE RE100 INITIATIVE,
2,289
electricity (from dams, solar panels and
windmills).
WE HOPE TO LEARN FROM AND WORK WITH OTHER
STORES EQUIPPED
58.1 kWh/m 118 kWh/m
When it comes to producing renewable
WITH LED TONNES OF HANGERS 2 2 energy at our sites, five stores and COMPANIES IN AN EFFORT TO MAKE RENEWABLE
LIGHTING, I.E. RECYCLED warehouses are currently equipped
(COMPANY-OWNED 45% MORE THAN IN 2017
FOR WAREHOUSES FOR STORES with solar panels in France, and the first ENERGY MORE AFFORDABLE WORLDWIDE.
21% LESS THAN IN 2017 7.2% LESS THAN IN 2017 installations in China and India were
AND LEASED)
completed in 2018. IN SEEKING TO LIMIT OUR ENVIRONMENTAL
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
central services and warehouses. The donation process. from fabric scraps or excess inventory, in In 2014 we launched a project for putting We recycled 2,289 tonnes of plastic
waste is mainly paper, cardboard, plastic, Each country is responsible for its own the hands of customers. clothes on hangers at our production hangers, an increase of 45% over the
“REUSING HANGERS IS ONE
metal scraps and wood. These come
from our packaging materials, defective
waste management. All countries where In Spain, the Recycled Flip-Flop project sites rather than having our teammates previous year (1,575 tonnes in 2017). OF THE MOST IMPORTANT
Decathlon operates do not have stringent recycles used tennis balls brought to
products and everyday consumables. regulations or the same standards stores by customers and transforms
handle the hangers at the stores. All Some of the recycled hangers were AREAS FOR US TO WORK
our clothing has arrived at the store on used to produce new hangers for
In 2018 81,019 tonnes of waste were applied to recycling and recovery sectors. them into beach shoes for the Olaian hangers since 2015, and we wanted to Decathlon; in 2018 the new hangers were ON IF WE WANT TO
generated by our sites. That is why our network of environment Decathlon brand. Nearly 235,000 balls
Customers and teammates want to see leaders encourages people to develop have been recycled and 7,300 pairs of
create a closed collection loop to reduce produced using 16% recycled material. SIGNIFICANTLY REDUCE
our waste and our GHG emissions.
new practices be put in place rapidly. We initiatives and implement processes that flip-flops have been sold. Now in 11 countries hangers are collected
4.8 million hangers were reused, OUR CARBON FOOTPRINT.”
created our sustainable development do more than just comply with local laws. for savings of 300 T CO2 eq. (200,000
(38% of all hangers provided) for hangers collected in 2017, 19 T CO2 eq. ROELAND VERVLOET,
training programmes to meet this need recycling (16%) or they are immediately HANGUP PROJECT LEADER
saved).
reused. In 2018: AND ENERGY LEADER IN THE
NETHERLANDS
92 93
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
MARITIME 71,137,392
AIR
6,626,488
ROAD
53.2 m3
products from production facilities to our the logistics involved in moving products
TRANSPORT stores. Reducing the distances travelled, from Dourges to distribution platforms
AND MOBILITY optimising loads and using less polluting have limited our ability to take advantage
PER-LORRY LOAD RATE BETWEEN of this link. In 2019 we will be reducing
IN FIGURES transport methods are just a few of the
areas our teammates are prioritising for the size of full trains from 40 to 20
AS OF 31/12/2018 MAJOR IMPORT WAREHOUSES AND their work. As a result, Decathlon was containers per train so that we can make
DISTRIBUTION WAREHOUSES IN EUROPE able to halve our use of air transport in better use of the link between Wuhan
COMPARED WITH 54.9 m3 IN 2017 2018, thanks to our teams’ additional and Dourges and further reduce our CO2
efforts to limit the need for this form of emissions from international transport. Catherine store (France) are made using
transport. This impetus helped reduce To shrink the carbon footprint generated natural gas-powered lorries travelling
the environmental impact of our products by transporting Decathlon products, from the closest warehouse. In Germany,
311 g CO
EMITTED PER DECATHLON
2 eq. 16.2% transported from production countries to
Europe by 19%.
At the same time, Decathlon seeks to
soft mobility solutions have also
been implemented for trips between
major import warehouses, distribution
89% of deliveries from the Dortmund
warehouse to certain stores are made by
train.
POST-SHIPMENT MULTIMODAL use rail and maritime transport, which platforms and stores. For shorter trips, One last area of focus is the lorry filling
PRODUCT DELIVERED IN EUROPE TRANSPORT IN EUROPE are less polluting alternatives for the which usually take place on roads, we are rate for the return trip from stores to
19 % LESS THAN IN 2017 environment. now increasingly turning to rail, short-sea warehouses. The HangUp project, for
COMPARED WITH 21.9% IN 2017
shipping (between countries on the same instance, involved picking up hangers
Maritime transport remains our top
continent) and natural gas-powered from stores to be taken back to
choice. It accounted for 84.7% of the
lorries. Deliveries to the Bordeaux Sainte- warehouses.
total amount of products transported at
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
ENCOURAGING ECO-MOBILITY
For our teammates and customers, In 2018 Decathlon sold nearly 4.7 million A total of 720,000 bicycles were repaired
moving in more eco-friendly ways begins bicycles worldwide (4 million in 2017), at our global network of workshops
with how they reach our stores. all models and age groups combined. (1,000 worldwide and 20 in regions) in
We are positioning Decathlon as a player Decathlon is developing access to 2018, an increase of 5% compared with
in sustainable mobility by designing and soft mobility options. We encourage 2017.
producing soft mobility solutions like the regular use of these solutions by The market for spare parts grew by 4.7%
bicycles and scooters. ensuring their longevity on the road compared with 2017.
thanks to maintenance and repairs.
ENCOURAGING
http://bit.ly/ElDeporteEsMiMotor
ECO-MOBILITY AMONG
OUR TEAMMATES IN FRANCE In Belgium, several solutions are
available to teammates who want to use
2017, an ambitious mobility plan was put
in place. It includes an online carpooling
several sites, and full reimbursement of
the cost of rail passes for teammates
more sustainable forms of transport. platform that has resulted in 42,000 km who commit to taking the train to work.
As a designer of soft mobility solutions, In 2018, a total of 4% of our French
After Decathlon employees took part in travelled by carpool in one year, the
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Number of urban clusters where Decathlon distributes its products n/a 869
• Scope 1 29,656 T CO2 eq. 29,454 T CO2 eq. Total personnel (situation as of 31/12) 82,171 96,002 (Note 5)
• Scope 2 (location-based methodology) 195,845 T CO2 eq. 205,166 T CO2 eq. Workforce by gender (situation as of 31/12):
• Scope 2 (location-based methodology) 153,990 T CO2 eq. 153,329 T CO2 eq. • % Women 48.5% 46.9%
Intensity of C02 emissions in kg C02 eq. per product sold 8.2 kg CO2 eq. / product sold 7.9 kg CO2 eq. / product sold • % under 20 4.9% 4.6% (Note 6)
• % 20 to 29 63% 63.4%
Change in intensity of C02 emissions per product sold
1.2% -2.5% (Note 4)
in relation to 2016 (reference year)
• % 30 to 39 22.5% 23.1%
• % 40 to 49 7.5% 6.9%
Breakdown in % greenhouse gas emissions by lifecycle stage:
• % 50 and over 2.1% 2.1%
100 101
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
% of shareholding employees (situation as of 31/12) 58.2% 52.5% Breakdown of employees by gender (situation as of 31/12):
Americas:
TRAINING 2017 2018
• % Women 40.9% 43.4%
% of payroll allocated to training plan in France (from 1/01 to 31/12) 3.98% 5.14%
• % Men 59.1% 56.6%
Number of teammate instructors who led at least one training during the year
9,554 7,815 (Note 9)
(from 1/01 to 31/12)
Oceania:
Total number of face-to-face training hours (from 1/01 to 31/12) 1,154,105 1,368,118 (Note 10)
• % Women n/a 47,8%
Total number of e-learning training hours (from 1/01 to 31/12) 240,588 190,887 (Note 11)
• % Men n/a 52,2%
Number of teammates who have taken at least 1 e-learning course (from 1/01 to 31/12) 57,057 55,591
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Number of teammates who have taken training courses leading 95 VAE % of women leaders at the company (situation as of 31/12) 36% of the total of leaders 37.7% of the total of leaders
24
to a qualification in France (from 1/01 to 31/12) (Note 12)
Number of women leaders at the company (situation as of 31/12) 4,713 5,906 (Note 13)
2018 DEFP methodological notes
Note 9: Taking into account people registered as instructors on the MyProgress tool who taught at least one hour of training during the year.
2018 DEFP methodological notes
Note 10: The number of face-to-face training hours includes training sessions on the MyProgress tool.
Note 11: The number of training hours for e-learning takes into account e-learning training hours (theoretical hours) with the MYLO tool. Note 13: Female teammates with hierarchical responsibility for at least 1 person.
The number of hours devoted to developing teammates' skills continues to increase. Face-to-face training is progressing strongly thanks to the focus placed on product
trainings such as "Testing products and understanding, comparing, advising," which is accessible to all (employees with permanent contracts and non-permanent
contracts). On the other hand, digital device training (video, e-learning) is down by 50,000 hours, which may be explained by skill leaders’ efforts to simplify content
(making it shorter and more concrete). The most significant trend is the stable number of people receiving training.
The number of teammates who teach the training courses is decreasing. For this reason, the launch of the “referent” (specialist) role in 2019 is a priority to ensure skills
and sports development locally.
Note 12: Training leading to a qualification from Decathlon and its partners who validate the professional experience of their teammates.
102 103
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
In accordance with the action plan implemented in the 2017 Sustainable Development Report, we are including this year three
EQUALITY OF TREATMENT
additional countries in the collection of data from payroll software in order to improve the representativeness and reliability of the
scope.
ANTI-DISCRIMINATION (WORLDWIDE) 2017 2018
Russia, India and Hungary joined the eight original countries (France, Spain, Italy, Belgium, China, Germany, Portugal and
Poland), which expands the total scope covered to 81.3% of the global workforce.
% of seniors (people aged 55 and over) (situation as of 31/12) 0.5% 0.8% (Note 14) The following indicators apply only to these 11 countries:
% of people who responded " Yes, absolutely" or "Yes, rather" to the question: Number of resignations (permanent contracts) (from 1/01 to 31/12) 10,375 10,870
• I create human, environmental and economic value for the company n/a 92% (Note 16) Number of redundancies (permanent contracts) (from 1/01 to 31/12) 881 1,112
• My pay is consistent with my responsibilities 59% 59% Number of retirements (permanent contracts) (from 1/01 to 31/12) 30 25
Other departures, permanent contracts (from 1/01 to 31/12) 457 2,059 (Note 17)
• I am supported in my personal development 81% 81%
Total number of departures on permanent contracts (from 1/01 to 31/12) 11,743 14,066
• I am supported in my skills 85% 85%
• Responsibility helps me grow and I take decisions as closely as possible to results 89% 86% • Hungary n/a 32%
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
• We play sport and celebrate our victories together 74% 71% • China 46.5% 42.2%
ORGANISING WORKING TIME (11 COUNTRIES) 2017 2018 LIST OF AGREEMENTS SIGNED IN 2018 IN FRANCE
AGREEMENTS RELATING TO
% of employees on permanent contracts working full-time (situation as of 31/12) 56.3% 61.2% (Note 19) COMPANY OR AREA CONCERNED TITLE OF AGREEMENT
COMPENSATION AND SOCIAL BENEFITS
% of employees on permanent contracts working part-time (situation as of 31/12) 43.7% 38.9% • France DECATHLON SA EMPLOYEE INCENTIVE AGREEMENT
AMENDMENT TO THE COLLECTIVE
• France DECATHLON SA
% of employees on non-permanent contracts working full time (situation as of 31/12) 14% 18.1% AGREEMENT NAO* PREMIUM RATE
AGREEMENTS GOVERNING
% of employees on non-permanent contracts working part-time (situation as of 31/12) 86% 81.9% ORGANISATION AND WORKING HOURS
Absenteeism rate for employees on permanent contracts (from 1/01 to 31/12): • France DECATHLON SA PROFESSIONAL EQUALITY
• Hungary n/a 4.8% Number of accidents at work leading to stoppage (from 1/01 to 31/12):
• Italy 173 51
• India n/a n/a
• Germany 10 25
• Russia n/a n/a
• Belgium 146 147
2018 DEFP methodological notes
Note 19: Out of 57,662 on permanent contracts and 18,945 on non-permanent contracts in the 11 countries considered for these indicators in 2018. • Portugal 85 82
Note 20: This corresponds to the number of hours not worked because of absenteeism / number of hours worked in theory.
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
The absenteeism indicator is not tracked by all the countries as part of their scope, hence the lack of data. • Hungary n/a 56
• Poland 63 61
ORGANISING SOCIAL DIALOGUE (11 COUNTRIES) 2017 2018
• China n/a 35
Number of agreements signed during the year 2018 France: 19 8 (Note 21)
• India n/a n/a
Number of agreements signed during the year 2018 as regards occupational health & safety 3 1 • Russia n/a n/a
• Spain n/a 2.5% A/W season 2017: 61.7% A/W season 2018: 67.2%
(i.e., 2,670 products (i.e., 3,453 products
out of 4,329 products designed) out of 5,138 products designed)
• Italy 0.1% 3.5% % of Decathlon products having undergone
an environmental assessment (from 1/01 to 31/12) S/S season 2019: 69.5%
S/S season 2018: 54.2% (i.e., 2,505 products
• Germany 0.6% 0.8% (i.e.,1,786 products
out of 3,602 products designed)
out of 3,294 products designed)
(Note 27)
• Belgium n/a n/a S/S season 2018: 26.3%
S/S season 2017: 5% (i.e., 758 products
(i.e., 201 products
out of 2,880 products designed)
• Portugal n/a 0.1% % of Decathlon products with ABCDE environmental out of 3,998 products designed)
(Note 27)
rating available on the Internet or in stores
(from 1/01 to 31/12) A/W season 2017: 16.5% A/W season 2018: 30.1%
• Hungary n/a 0.5%
(i.e., 714 products (i.e., 1,545 products
out of 4,329 products designed) out of 5,138 products designed)
• Poland 0.7% 0.9%
% of cotton used for Decathlon products that is derived
55.2% 76%
• China n/a n/a from sustainable sources (from 1/01 to 31/12):
PARTNERSHIPS AND SPONSORSHIPS 2017 2018 • % Tonnage of BCI cotton 19,394 tonnes 19,814 tonnes
Number of projects validated by the Decathlon Foundation (from 1/01 to 31/12) 33 38 • % Tonnage of organically grown cotton 1, 685 tonnes 1,720 tonnes
Number of beneficiaries of Decathlon Foundation projects (from 1/01 to 31/12) 21,463 65,000 (Note 24)
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Number of countries concerned by Decathlon Foundation projects (from 1/01 to 31/12) 6 8 (Note 25)
% of polyester used for Decathlon products that is % of employees having received chemical compliance training
9.4% 17.2% (Note 29) 22% 20.9% (Note 36)
derived from sustainable sources (from 1/01 to 31/12) (from 1/01 to 31/12)
Number of Decathlon production offices (situation as of 31/12) 43 42 (Note 44) % of purchase amount realised by our industrial partners (from 1/01 to 31/12) 28% 28% (Note 47)
Number of teammates responsible for managing and coordinating relations with
1,943 2,100 Breakdown of volumes purchased by Decathlon by production process
suppliers (situation as of 31/12)
(from 1/01 to 31/12):
Number of suppliers for Decathlon products (situation as of 31/12) • Nutrition products (sport supplements and food) 1% 1.1%
• Chemical and cosmetic products 0.4% 0.4%
• Rank 1 suppliers (finished products and components) 1,090 1,031 (Note 45)
• Electronic products 1.9% 1.5%
• Rank 2 suppliers 314 316 (Note 45) • Footwear products 15% 14.5%
• Glove products 1.4% 1.5%
Number of Decathlon-owned production facilities (situation as of 31/12) 10 10
• Heavy stitching products (tents, backpacks, sleeping bags, balls, etc) 10.4% 10.5%
Number of "partner" suppliers (situation as of 31/12) 35 45 • Pyrotechnic products (Solognac hunting equipment) 0.2% 0.2%
• Bonded/inflatable products (air beds, rings, armbands, etc) 1.5% 1.8%
Average length of service for suppliers (top 100 suppliers in terms of volumes
purchased by Decathlon) (situation as of 31/12) • Helmet products 1% 1%
• Optical products (sunglasses, swimming goggles, ski goggles, diving masks, etc) 1.6% 1.6%
• < 1 year 1% 1%
• Bike/cycle products 11.3% 11.8%
• 1 – 3 years 23% 5% • Plastic and composite products 7% 6.8%
• 3 – 5 years 16% 21% • Wedze Composites products (ski equipment) 0.2% 0.3%
•M
etal/metallic products
• 5 – 10 years 39% 36% 6.1% 6.2%
(scooters, fitness products, basketball nets, football nets, etc)
• 10 – 20 years 17% 33% • Simond products (climbing equipment) 0.1% 0.1%
• Textile products
• > 20 years 4% 4% 40.9% 40.7%
(natural fibres, synthetic fabrics, woven fabrics, yarn to finished products)
• Average 9 years 10 years
% of turnover resulting from Decathlon products manufactured locally
(from 1/01 to 31/12):
2018 DEFP methodological notes
• China 93% 91.5%
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Note 42: Production country with a team: the country has a Decathlon production office.
Bangladesh, Brazil, Cambodia, China, Egypt, Ethiopia, France, India, Indonesia, Italy, Mexico, Morocco, Pakistan, Poland, Portugal, Romania, Russia, Sri Lanka, Taiwan, • Europe 20% 22.7%
Thailand, Tunisia, Turkey, Ukraine and Vietnam.
Note 43: Production country without a team: production country where suppliers are managed by Decathlon teams from another country; the country has no Decathlon • Russia 10% 9.9%
office. Austria, Albania, Belgium, Bosnia, Bulgaria, Croatia, Czech Republic, Finland, Georgia, Germany, Hungary, Japan, Lithuania, Madagascar, Malaysia, Myanmar,
Serbia, Slovakia, Slovenia, Spain, Switzerland, the Netherlands, United Kingdom. • India 45% 40.4%
Note 44: List of Decathlon production offices: DP Bangladesh (DP Dhaka, DP Chittagong), DP Brazil, DP Cambodia, DP CIS (Commonwealth of Independent States),
DP China (DP Guangzhou, DP Nanjing, DP Ningbo, DP Qingdao, DP Shanghai, DP Shenzhen, DP Suzhou, DP Tianjin, DP Wuhan, DP Xiamen), DP Egypt, DP Ethiopia, DP
• Brazil n/a n/a (Note 48)
France, DP India (DP Chennai, DP Coimbatore, DP Mysuru, DP Surat, DP Kanpur, DP Delhi, DP Ludhiana), DP Indonesia, DP Italy (DP Desio, DP Padova), DP Mexico, DP
2018 DEFP methodological notes
Morocco, DP Pakistan, DP Poland, DP Portugal, DP Romania, DP Singapore, DP Sri Lanka, DP Taiwan, DP Thailand, DP Tunisia, DP Turkey, DP Vietnam (DP Ho Chi Minh,
DP Hanoi). Note 46: Concerning the breakdown of our purchases by production area:
Note 45: Concerning the number of suppliers in 2018, we continued our strategy of consolidating our panel of suppliers. - North Asia: 5% decrease in favour of South-East Asia, South-West Asia and Europe;
-Rank 1 supplier: Supplier who has signed an agreement with a Decathlon group company to produce or assemble finished or semi-finished products (via a manufacturing - Europe: strong increase due to our desire to significantly reduce the use of air transport.
contract) or to supply raw materials or components (via a purchasing contract), receiving purchase orders and invoicing said company directly. Note 47: Target of 80% of the quantities of Decathlon products made at 150 industrial partners by 2026.
-Rank 2 supplier: Supplier contributing to Decathlon’s product value chain, with direct commercial relations with a rank 1 supplier, with whom they organise the Note 48: Concerning the share of locally manufactured products:
management of purchase orders and invoicing. The Decathlon group retains the option to get involved in choosing or approving this rank 2 supplier, while not intervening - China: slight decrease, slightly more supplies from North Vietnam, Cambodia and Bangladesh;
in the commercial and legal relationship between these rank 1 and rank 2 suppliers.
- Europe: significant increase due to our desire to significantly reduce the use of air transport and the need to obtain supplies on short notice for seasonal products;
112 - It should be noted that purchases made by Brazil in Brazil no longer go back into the IT systems of our purchasing teams. 113
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
TAKING INTO ACCOUNT SUPPLIERS’ AND SUBCONTRACTORS’ CSR TAKING INTO ACCOUNT SUPPLIERS’ AND SUBCONTRACTORS’ CSR
2017 2018 2017 2018
AS PART OF THE RELATIONS MANAGEMENT PROCESS AS PART OF THE RELATIONS MANAGEMENT PROCESS
% of the acquisition of the "Sustainable Development in Production" skills Number of production sites concerned by environmental assessments
57% 62% (Note 49)
(situation as of 31/12) (situation as of 31/12):
• Number of rank 2 production sites concerned 314 338 Number of environmental assessments conducted (from 1/01 to 31/12) 115 93
• % of rank 2 production sites rated A, B or C 49% 66% (Note 52) Results of the environmental assessments of partners
and company-owned production sites (situation as of 31/12):
Results of HRP evaluations of partners and company-owned production sites: 47.6% 93.5%
A: n/a A: 6.5%
• % of company-owned production sites rated A, B or C 80% 90% B: n/a B: 6.5%
• % of partner supplier production sites rated A, B or C C: n/a C: 80.6%
21 production sites 29 production sites
96% of partner suppliers of partner suppliers
88% rated A, B or C rated A, B or C
A: 2%
A: 2%
B: 44%
B: 45%
• % of partner production sites rated A, B or C C: 50%
C: 41% 100 production sites Number of production sites monitoring their C02 performances monthly
56 production sites of partner suppliers
n/a 96 (Note 56)
(situation as of 31/12):
of partner suppliers rated A, B or C
rated A, B or C
(Note 53)
2018 DEFP methodological notes
Note 54: The scope of impacted sites has become more precise. In 2017, these were sites using industrial processes: dyeing, tanning, printing, washing, metal surface
treatment and metal painting.
2018 DEFP methodological notes
In 2018, the impacted sites were those that release more than 50 m3 per day of industrial water undergoing treatment. This clearer definition explains the decrease in
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Note 49: Corresponds to % autonomy on the Sustainable Development in Production skills. In 2017 a new Skill Matrix tool was rolled out, which was intended to manage the number of impacted sites.
teammate skill sets, not training. After a little over a year of existence, the skill matrix is now integrated into the local competency management and monitoring is Note 55: The objective set for this indicator is to reach 90% of rank 1 and rank 2 production sites rated A, B or C by 31/12/2026.
ensured by SD in Production managers.
In 2018, the priority objective was to:
Note 50: The 1,018 rank 1 sites correspond to 820 suppliers in our Supplier Data Base (SDB) tool as of 3/01/2019.
- provide a more precise definition of impacted sites, which has resulted in a reduction in the number of sites: 21 fewer rank 1 production sites and 55 fewer rank 2
A control was set up in January 2018. It consists in periodically cross-referencing the list provided by the purchasing department of suppliers with turnover affected by production sites. This automatically leads to an improvement in the ABC % performance;
HRP (Human Responsibility in Production). Carried out twice a year, this control highlights suppliers who do not appear in SDB extractions, which may be explained by
- shed light on the overall performance of the 228 impacted sites (audit all the impacted sites);
different technical reasons.
A total of 84.4% of the rank 1 production sites and 81.3% of the rank 2 production sites were audited, making it possible to address this priority.
As of 22/02/2019 there were still 152 suppliers for whom we did not have a precise explanation or for whom the corrections had not been made.
- train internal auditors to better support non-performing production sites (E & D), in particular sites audited in 2017 and rated E or D. This has led to a significant
The 338 rank 2 production sites correspond to 316 suppliers in the SDB tool.
improvement in performance.
Note 51: With regard to the % of evaluations carried out internally, this rate has decreased as the total number of audits has increased. The number of audits carried
Note 56: New indicator included in the 2018 DEFP following the implementation of the project to support suppliers for the measurement and reduction of their CO2
out by our internal teams has remained constant.
emissions.
Note 52: Concerning the % of HRP ABC, a target was set for the ABC % of rank 1 suppliers to reach 80% by the end of 2018.
The improvement in the % ABC of rank 1, including company-owned sites and partners, observed in 2018 (from 69 to 86%) can be explained primarily by:
- stronger coordination at headquarters by the purchasing teams and at local level by the SD managers with regular follow-ups with the production teams;
- a taskforce of Sustainable Development in Production managers intervening in instances of non-compliance with sustainability criteria.
Note 53: For 2018, the scope of the % ABC partners indicator covered 105 production sites belonging to 45 Decathlon partner suppliers.
114 115
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
% of store sales area with environmental certification (m2) (situation as of 31/12) 19% 20%
• Other materials (wood, metals, textiles, etc.) 3,177 tonnes (4%) 1,908 tonnes (2%)
Number of Decathlon warehouses with environmental certification
8 8
(situation as of 31/12)
• Mixed waste 54,811 tonnes (62%) 44,172 tonnes (55%)
2018 DEFP methodological notes
Note 57: According to the LEED, BREEAM, HQE and DGNB recognised standards of international certifications.
Waste sorting rates by activity (from 1/01 to 31/12):
39%
THE GEOGRAPHICAL, ECONOMIC AND SOCIAL IMPACT (45% at a 2017
2017 2018 • Sorting rates in stores 39% comparable scope)
OF THE COMPANY’S BUSINESS ACTIVITY
(Note 61)
Total number of sporting events organised in France for customers and users 66%
3,438 5,632 (Note 58) • Sorting rates in warehouses 62% (71% at a 2017
(from 1/01 to 31/12)
comparable scope)
Number of stores in France concerned by these sporting events (from 1/01 to 31/12) 119 226 2018 DEFP methodological notes
Note 59: Total waste volumes generated by our sites by type: sorted paper/cardboard, sorted plastic, unsorted mixed ordinary manufacturing waste, other waste (sorted
metal, sorted organic waste, sorted wood, sorted textiles, sorted glass, sorted electrical and electronic devices, sorted hazardous waste, sorted batteries, sorted bulbs,
180 sorted packaging and sorted rubber).The indicator does not include: sites that have been in operation for less than 12 months, production offices, company-owned
production factories, and countries that had fewer than five sites in 2018.
(130 Eco-Rando days
Number of events related to Sustainable Development organised by French stores Integration of 9 new countries for which data was missing in 2017. These are mainly countries where waste is not sorted. The representativeness of indicators has
n/a + 50 World Clean Up improved.
(from 1/01 to 31/12)
Day events organised Concerning the indicator “total quantity of waste”, all countries are included.
in France) Concerning the stores and warehouses sorting rates, only the countries that have shared data is included. The countries that are not included are Russia, Bulgaria,
Croatia, Brazil and Slovakia.
Note 60: The amount of mixed waste has decreased, as the ratio used to estimate data for countries without waste management has been updated, based on actual
data for 2017. This ratio has been revised downwards.
2018 DEFP methodological notes
Note 61: The proportion of sorted waste is stable for stores because the scope is broader with the integration of new countries for we had no data in 2017. These are
Note 58: We had a good year in 2018, with French stores becoming increasingly involved in their sports initiatives. In 2018, 90% of the stores were active and held over mainly countries where waste is not sorted. For this reason, the improvement in the sorting rate is more significant at comparable scope (+6 points).
60% more sports activities throughout France. If we focus on Vitalsport, we also find a significant increase in the number of organising stores (114 stores in 2018 vs The share of waste increased by 4 points for warehouses despite the broader scope, which is less significant than for stores. The improvement in the sorting rate is
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
100 in 2017). The organising teams mobilised more than 2,300 partner clubs and welcomed more than 560,000 visitors over the various event weekends. more significant (+9 points) at comparable scope.
116 117
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
Energy consumption in kWh per m2 in the stores (from 1/01 to 31/12) 127.2 kWh/m² 118 kWh/m²
CO2 emissions by means of transport worldwide (from 1/01 to 31/12):
Energy consumption in kWh per m2 in the warehouses (from 1/01 to 31/12) 74 kWh/m² 58.1 kWh/m²
• C02 emissions by air 182,026,125 71,137,392
2018 DEFP methodological notes % of post shipment multimodal transport in Europe (from 1/01 to 31/12) 21.9% 16.2%
Note 64: Longer stock life in 2018, resulting in a greater need for continental warehouses to accommodate the additional stock.
Average per lorry load rate between the key import warehouses 54.9 m3 53.2 m3
(14,666 articles (13,790 articles
and the distribution platforms in Europe (from 1/01 to 31/12) per lorry) per lorry)
CROSS-REFERENCE TABLE
AND SUSTAINABLE INDUSTRIALIZATION
AND FOSTER INNOVATION > Helping suppliers with the work of assessing and continuously reducing
the environmental impact of their industrial sites
p. 76
OBJECTIVES >D
ecathlon initiatives to support this goal page > Taking part in community life, engaging in dialogue with neighbours
and all stakeholders
p. 85
OBJECTIF 11 - SUSTAINABLE CITIES
AND COMMUNITIES: MAKE CITIES AND > Calculating and writing action plans to improve the regional impact of our
HUMAN SETTLEMENTS INCLUSIVE, SAFE, sites
p. 87
OBJECTIF 1 - NO POVERTY: > Providing for living wages at sites that produce Decathlon products p. 70 RESILIENT AND SUSTAINABLE
END POVERTY IN ALL ITS FORMS EVERYWHERE > Helping to support people in difficulty through the work of the Decathlon
Foundation
p. 41
> Fairly compensating teammates p. 38
> Expanding eco-design and environmental labelling for Decathlon products p. 49
OBJECTIF 2 - ZERO HUNGER: OBJECTIF 12 - RESPONSIBLE CONSUMPTION
END HUNGER, ACHIEVE FOOD SECURITY
> Reducing the impact of the use of raw materials p. 53
> Promoting the use of cotton from sustainable sources AND PRODUCTION: ENSURE SUSTAINABLE
AND IMPROVED NUTRITION AND PROMOTE (organically grown cotton, BCI cotton, etc.)
p. 51 CONSUMPTION AND PRODUCTION PATTERNS > Offering environmentally friendly products and services p. 54
SUSTAINABLE AGRICULTURE
> Training the Decathlon product design teams on the notion of the circular
economy
p. 51
> Selling sports articles that are accessible to as many people as possible p. 45 > Calculating the carbon footprint of Decathlon business activities
OBJECTIF 3 - GOOD HEALTH & WELL-BEING: and implementing action plans to reduce it
p. 16
> Delivering health and safety for our teammates p. 37
ENSURE HEALTHY LIVES AND PROMOTE
WELL-BEING FOR ALL AT ALL AGES > Keeping users safe p. 59 > Eco-designing and extending the service life of Decathlon products p. 55
> Holding sporting events near our sites p. 89 > Reducing the impact of the use of raw materials p. 53
OBJECTIF 13 - CLIMATE ACTIONS:
> Making continuing education available to all as in-person TAKE URGENT ACTION TO COMBAT CLIMATE > Performing environmental audits to help suppliers continuously reduce
their environmental impact
p. 76
or digital training sessions throughout the careers of our teammates p. 31 CHANGE AND ITS IMPACTS
OBJECTIF 4 - QUALITY EDUCATION: and across all business lines > Consuming only renewably-sourced electricity by 2026 p. 83
ENSURE INCLUSIVE AND EQUITABLE QUALITY
EDUCATION AND PROMOTE LIFELONG > Sharing the principles and values of sustainable development and the tools
to make a difference every day in each Decathlon store through dedicated p. 34 > Reducing the use of air transport for moving products p. 49
LEARNING OPPORTUNITIES FOR ALL
training available to all teammates
> Incentivising and participating in the emergence of new forms of mobility p. 50
> Supporting supplier skill-building and autonomy p. 69
OBJECTIF 14 - LIFE BELOW WATER: > Helping suppliers with wastewater treatment and chemicals management
to prevent water pollution
p. 76
CONSERVE AND SUSTAINABLY USE THE
OBJECTIF 5 - GENDER EQUALITY:
> Ensuring that everyone has the chance to live up to their potential and OCEANS, SEAS AND MARINE RESOURCES
ACHIEVE GENDER EQUALITY AND p. 22
achieve their goals by combating sexism in the workplace FOR SUSTAINABLE DEVELOPMENT
EMPOWER ALL WOMEN AND GIRLS > Expanding the use of raw materials from more sustainable sources p. 51
> Conducting environmental audits at production sites that process more OBJECTIF 15 - LIFE ON LAND: > Working to protect the biodiversity present around our sites p. 83
OBJECTIF 6 - CLEAN WATER AND SANITATION:
than 50 m3 of water per day
p. 78 PROTECT, RESTORE AND PROMOTE
ENSURE AVAILABILITY AND SUSTAINABLE SUSTAINABLE USE OF TERRESTRIAL
MANAGEMENT OF WATER AND SANITATION ECOSYSTEMS, SUSTAINABLY MANAGE
FOR ALL > Using technologies that help reduce water usage p. 76 FORESTS, COMBAT DESERTIFICATION,
> Performing environmental audits to continuously reduce the environmental
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
METHODOLOGICAL NOTE
We are on a learning curve, adopting a continuous improvement approach over several years in order to reinforce the reporting process
internally and enhance the reliability of data that we communicate in our extra-financial reports.
The 2018 data was consolidated using a new dedicated computing tool (the PURE reporting tool), which helps make information
gathering, processing and consolidation more efficient for Decathlon.
GENERAL ORGANISATION OF REPORTS PRINCIPLES GOVERNING THE PRODUCTION OF THE SUSTAINABLE DEVELOPMENT REPORT
In line with GRI (Global Reporting Initiative) G4 sustainability reporting guidelines, Decathlon applies the following principles when
REGULATORY FRAMEWORK writing our Sustainable Development Report:
Decathlon is bound by the extra-financial reporting obligation via Decathlon SA following the publication of article 225 of the Grenelle II • Completeness: to be as exhaustive as possible on relevant topics to enable readers of the report to assess the business’s CSR
law and the decree of 24 April 2012, and has been since the financial year commencing after 31 December 2012. performance
These reporting obligations were modified after Directive 2014/95/EU relating to the publication of non-financial data and information • Relevance: topics deemed relevant are those that we feel are most important for our own activities and governance
about diversity was transposed into French law.
• Clarity: to be universally understood
The following are thus applicable under French law: ordinance no. 2017-1180 of 19 July 2017, which was modified by law no. 2018-938
of 30 October 2018, known as the Egalim Law; the decree pursuant to French ordinance no. 2017-1265 of 9 August 2017; the order of • Punctuality: to deliver the report on the same dates every year
14 September covering the manner in which the independent third-party body should conduct its assignment.
• Balance: to present a fair idea of the business’s overall performance by reflecting both positive and negative aspects
With regard to the publication of a vigilance plan following law no. 2017-399 of 27 March 2017 concerning the duty of vigilance, we
made a special document available online. • Accuracy: to give accurate, detailed information to enable readers to gain a better understanding
The regulatory stipulations concerning corruption (law no. 2016-1691 of 9 December 2016) are also applicable.
REPORTING SCOPE
Decathlon SA is not listed on the stock exchange. However, in light of their materiality we took into account the following criteria:
promoting and respecting the eight fundamental conventions of the ILO (freedom of association and recognition of the right to collective Decathlon had a presence in 51 distribution countries, with 96,002 teammates and a turnover of €11.3 billion excl. VAT in 2018.
bargaining; abolition of all forms of forced labour; abolition of child labour; abolition of employment and occupation discrimination) and As of 31/12/2018, the Decathlon group scope numbered:
information about efforts to promote human rights.
• 1,511 stores (all sales forms combined)1
In terms of the fundamental conventions of the ILO, Decathlon applies the same standards across the 10 production sites we own as
those required of our suppliers. • 69 warehouses and logistics platforms
To establish the CSR target reporting scope for the 2018 financial year, it was agreed to use the financial consolidation scope, which
ORGANISATION OF REPORTING comprises all subsidiaries from the Decathlon group, closed on 31 December of the reporting year and from which restatements have
This Declaration of Extra-Financial Performance represents the sixth exercise of its kind for Decathlon, and illustrates our commitments, been made.
achievements and projects in terms of corporate social responsibility (CSR) for the 2018 financial year. These restatements correspond to subsidiary exclusions from the financial consolidation scope.
To create this document, we implemented the following organization:
Exclusions are operated on the basis of the:
• A project officer responsible for CSR reporting; a chief editor; a reporting and audit process project manager; a reporting tool manager.
- corporate purpose (companies whose sole purpose is acquiring shares; subsidiaries whose sole purpose is real estate ownership)
• The team is responsible for the following components: writing and communications, technical aspects and project management,
internal reporting protocols, and the implementation and roll-out of the reporting tool (PURE) - controls (art. L. 233-3 of the Commercial Code)
• A network of contributors covering the various activities of the business (design, production, distribution, logistics, property, legal, etc.) - ongoing transactions
• Strategic committees with different advisors (CEO of Decathlon, sustainable development director, industrial performance director, - turnover (threshold of 0.01% of total turnover for Decathlon group subsidiaries) of the subsidiary being considered
communications and HR team representatives, etc.). Regarding the latter, we consider that the cost of obtaining environmental, social and societal data is disproportionate to the importance
Indicators are provided by the contributors from the relevant operational activity, before being consolidated by the report project leaders. they represent. Excluding these companies has no significant effect on the representativeness of our data.
Some of the extra-financial indicators are drawn from information that has been regularly coordinated internally by the business’s
However,
teammates.
Indicators have been reviewed and organized every year since 2013 in order to align them with legislative requirements, the observations -any subsidiary with more than 10 stores must be included in the CSR target reporting scope, given their impact on the "Group" data
of the independent third-party body and to take into account changes to internal sustainable development projects. point. In other words, the inclusion rule for the CSR target reporting scope with regard to the number of stores takes precedence over
the exclusion rule for the CSR target reporting scope with regard to turnover.
A reporting protocol including the indicator definitions and the various procedures for collecting and consolidating data is updated and
shared with the relevant contributors each year. -any subsidiary registered with the RBU (Reporting Business Unit), which corresponds to the turnover relating solely to a production
activity for Decathlon products, regardless of the total turnover, must participate in the CSR target reporting scope with regard to the
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
VERIFIED INFORMATION duty of care expressed by the Human Responsibility in Production (HRP) indicator, even if – by virtue of the turnover threshold – it
For the 2018 financial year, the quantitative data and indicators audited by Mazars are: would be excluded from the CSR target reporting scope.
•
Company information: Total headcount as of 31/12/2018; percentage of permanent employees; percentage of shareholding -for China, in light of local legal structures, we decided to institute a special rule, consisting of integrating all subsidiaries that engage in
teammates; Decathlon Teammates Barometer results; number of training hours; health & safety policy (qualitative); diversity policy retail and logistics activities.
(qualitative); disability policy (qualitative) The CSR target reporting scope coverage rate for 2018 was 99,96% of the total turnover for Decathlon group subsidiaries.
• Environmental information: Percentage of products with an eco-label; energy consumption per square meter; waste sorting rates
at sites. Percentage of ABC Supplier Environmental Management; energy and waste management optimisation policy (qualitative);
transport & logistics policy (qualitative)
• Societal information: Percentage of HRP ABC ratings; purchasing policy (qualitative); returns rate per million; percentage of sports
users delighted with Decathlon products
Note: the "emissions of scope 1 and 2 greenhouse gases" information was subject to a mock audit for the first time this year.
Our efforts since 2013 to organise collections, and to consolidate data and make it more reliable, have enabled us to observe how
122 reliable certain data actually is. 123
1. Franchised stores are excluded, and their turnover is not consolidated in the balance sheet.
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
METHODOLOGICAL CLARIFICATIONS The scope taken into account for the GHG assessment consists of company-owned Decathlon sites that were trading on 1 December
2018, i.e., 1,420 Decathlon stores and 40 warehouses.
1. Note that the “Decathlon brands” term refers to company-owned Decathlon brands (examples of Decathlon brands include: Forclaz
for trekking activities, Olaian for surfing, Tribord for sailing, etc.). We use a software solution to gather and consolidate the data from our sites.
2. The suppliers we refer to are those with whom we have direct or indirect commercial relations in the context of the production of Compared with the CSR reporting scope:
our company-owned products and their components. The product development approach (eco-design, quality, human responsibility in
production, etc.) presented here concerns only products manufactured for our company-owned brands. • energy data for our sites was calculated using actual energy consumption from 1,338 stores out of 1,431 (93.5%) and 41 warehouses
out of 69 (59.4%) as of 31/12/2018.
3. Decathlon activities that come under facilities listed in environmental protection regulations concern 12 warehouses and two
company-owned production sites in France (12 of which are subject to authorisation and two to declaration) • water consumption in our stores and warehouses is not considered significant as it is limited to sanitation facilities, staff rooms,
watering green spaces and automatic extinguisher tests. The average consumption for 2016 was calculated based on actual data
4. Decathlon’s core business objective is the manufacture of its products, services and related equipment designed for sports enthusiasts obtained from a sample of 23 stores and one warehouse, and it confirmed that we did not have an exhaustive report, given the low
and their families, and all associated wholesale and retail activities. Under our Aptonia brand name Decathlon sells sports nutrition consumption.
products and diet supplements, which do not come under the category of foodstuffs. On this basis, Decathlon is not considered to be
a distributor for the food retail sector. • waste data was calculated based on waste production at 82% of Decathlon stores (1,173 sites) and 55% of warehouses (38 sites).
Given the above, the provisions of article L 225-102-1 of the Commercial Code (relating to actions to combat food waste) do not apply The remaining data was extrapolated using tonnage per quantity sold ratios (for stores) and tonnage per square metre ratios (for
to Decathlon. Furthermore, these sports nutrition and food supplement products have a long use-by date, as they are not particularly warehouses).
perishable. 8- Restatement of 2017 data and error correction:
5. For the social dimension: -There is a small chance that some data calculated in 2017 may differ from that published in our 2018 Declaration of Extra-Financial
In accordance with the action plan implemented by the 2016 Sustainable Development Report, this year the HR reporting project Performance, especially since calculation and inputting errors were detected.
manager, who was appointed in October 2018, included three additional countries when gathering social data sourced from payroll These modifications are not significant in any way. If these method changes were introduced between 2017 and 2018, this is mentioned
software in order to improve the representativeness and reliability of the scope. in a footnote for the indicator concerned.
India, Russia and Hungary were thus integrated alongside the eight previous countries (France, Spain, Italy, Belgium, China, Poland,
Germany and Portugal), which increased the scope of social data sourced from payroll software to a total of 81.3% of the global
REPORTING PERIOD
workforce. The reporting period for extra-financial data is based on the calendar year (1 January to 31 December 2018), so as to ensure consistency
with the trading year of Decathlon’s companies as well as the business's existing reports.
Most of the quantitative data published for these countries are thus produced from ad hoc payroll software.
In cases where data refers to a reporting period different to the calendar year, this must be specified in the body of the report.
The quantitative data published for the remaining 18.7% are calculated using data reported in the “My Identity” tool, whose reliability is
uncertain.
METHODOLOGICAL LIMITS OF THE INDICATORS
Note that certain indicators are calculated solely on the basis of the “My Identity” tool (% of female managers, % of seniors, breakdown Being Decathlon’s sixth extra-financial report, this report forms part of an improvement drive implemented over several years, with the
by activity and breakdown by geographic region). aim of structuring and reinforcing the process internally.
A data gathering framework has been established, with a standard definition for each indicator collected. Environmental, social and societal indicators can present methodological limits caused by:
At the same time, remaining countries will be contacted over time, to test the data gathering framework using their payroll extracts in • non-harmonised definitions, national/international legislation and local practices
order to make data more than 96% reliable for the 2021 DEFP:
• problems in collecting certain data without data collection software solutions
• 2019: +3 countries (Brazil, Turkey, Czech Republic)
• manual data entry in the PURE reporting tool: reliability depends on the quality of the information collection performed by the teams
• 2020: +3 countries (Romania, United Kingdom, Morocco)
• the availability of certain data within a limited field
• 2021: +3 countries (Netherlands, Mexico, Taiwan)
• extrapolating and estimating certain data in situations where actual data is not available
A network of contributors for social data has been gradually implemented in our various countries by the HR reporting project manager
in an effort to expand the scope for the qualitative HR information shared in our upcoming DEFP (primarily for France at this time). • the gradual deployment of our internal reporting protocol to cover the collection, consolidation and management of indicators
CONFIRMATION OF PARTICIPATION • We ascertained the existence of internal control and risk management procedures implemented by the company;
• We gained an understanding of the consistency of the selected results and key performance indicators in light of the main risks and policies presented;
OF THE INFORMATION • For the key performance indicators and the other quantitative results1 we considered most important, we introduced:
- analytical procedures, work that involved checking that the collected data was correctly consolidated and that changes in this data were consistent;
- detailed tests performed using surveys, work that involved verifying the correct application of definitions and procedures and reconciling data
from documentary evidence. This work was conducted with a select group of contributing entities2 and covers between 29% and 100% of the
DECATHLON Report by an independent third-party body, relating consolidated data for the key performance indicators and results selected for these tests;
FINANCIAL YEAR ENDED to the consolidated declaration of extra-financial performance
• We consulted documentary sources and conducted reviews to corroborate the qualitative information (actions and results) we considered the most
3 1 D e c e m b e r 2 0 1 8 contained in the management report
important3;
TO THE SHAREHOLDERS, • We evaluated the overall consistency of the Declaration in light of our knowledge of the company.
In our capacity as an independent third-party, member of Mazars’ network, statutory auditor of Decathlon, whose accreditation was accepted by • We feel that the work we have performed exercising our professional judgement has enabled us to formulate a conclusion providing reasonable
COFRAC under the number 3-1058 (scope of accreditation available at www.cofrac.fr), we have drawn up this report on the consolidated declaration of assurance; greater assurance would have required more extensive verification procedures.
extra-financial performance for the year ended 31 December 2018 (hereinafter named the "Declaration"), included in the management report, pursuant
to the legal and regulatory provisions of articles L.225-102-1, R. 225-105 and R. 225-105-1 of the French Commercial Code (Code de commerce). METHODS AND RESOURCES
For this work we enlisted the expertise of five individuals; it was carried out between early November 2018 and mid-May 2019, lasting a total of six
COMPANY RESPONSIBILITY weeks.
The Board of Directors of Decathlon is responsible for preparing a Declaration in accordance with legal and regulatory provisions, including a presentation We conducted some ten reviews with those responsible for preparing the Declaration who work in the administrative, financial, sustainable development,
of the business model, a description of the main extra-financial risks, a presentation of the policies implemented with regard to these risks, and the internal audit, ethics & compliance, human resources, quality of life at work, human safety and security, logistics, and purchasing departments.
results of said policies, including key performance indicators.
The Declaration was produced according to company procedures (hereinafter named the "Guidelines"), the salient elements of which are presented in CONCLUSION
the Declaration and available on request from the company's head office. The proofs of attendance used to track the training hours inputted into the My Progress, Decathlon Exchange and Mylo tools, which are used to
report in-person and e-learning training hours, could not be provided. We are therefore unable to comment on the reliability of the data published
INDEPENDENCE AND QUALITY CONTROL for this indicator. Similarly, the extrapolation assumptions used to calculate the "Percentage of sports users delighted with Decathlon products" key
Our independence is defined by the provisions of article L. 822-11-3 of the French Commercial Code and the French Code of Ethics (Code de déontologie) performance indicator for the global scope were not documented. As a result, we are unable to comment on the fairness of these two indicators.
of our profession. In addition, we have implemented a system of quality control including documented policies and procedures regarding compliance On the basis of our work, with the exception of the items mentioned above, we observed no significant anomalies likely to call into question the fact
with the ethical requirements, French professional standards and applicable legal and regulatory requirements. that the Declaration complies with the applicable regulatory provisions and that the Information, taken as a whole, is presented in a fair manner and in
accordance with the Guidelines.
RESPONSIBILITY OF THE INDEPENDENT THIRD-PARTY BODY
On the basis of our work, our responsibility is to formulate a reasoned opinion expressing a conclusion of reasonable assurance relating to: COMMENTS
• the compliance of the Declaration with the provisions of article R. 225-105 of the French Commercial Code; Without undermining the conclusion above and in accordance with the provisions of article A. 225-3 of the French Code of Commerce, we offer the
following comments:
• the fairness of the information provided pursuant to section one and section two, paragraph three of article R. 225-105 of the French Commercial Code,
namely the results of the policies, including any key performance indicators, and the actions taken with respect to the main risks, hereinafter named • the process for listing, ranking and validating the main extra-financial risks is not presented in the DEFP. The mapping work of listing and ranking
the "Information". the extra-financial risks was performed by experts from the Decathlon Group (the internal audit department and country leaders) and this work was
validated by the Audit Committee as well as the Strategic Committee.
• It is not within our purview, however, to comment on:
• the Declaration presents the main extra-financial risks, the material issues identified using the new analysis performed during the 2018 financial year
• the company's compliance with other applicable legal and regulatory provisions, particularly with regard to the vigilance plan and efforts to combat
and the 2015-2019 SD ambitions. However, the relationships between the main risks, the issues, the policies used to address them and the KPIs used
corruption and tax evasion;
to evaluate their performance have not been made explicit. With an eye to consistency and clarity in the presentation of the information, the correlation
• the compliance of the products and services with applicable regulations. between these different elements should be made more explicit for the next financial year.
NATURE AND SCOPE OF THE WORK • the policy relating to anti-corruption efforts is being developed. Accordingly, some of the actions and associated performance indicators will be
implemented in upcoming financial years, once this policy has been rolled out.
Our work described below was performed in accordance with the provisions of articles A. 225-1 et seq. of the French Code of Commerce setting out
the ways in which an independent third-party body should conduct its mission, as well as with the professional guidance issued by the national auditing • Some of the policies have been rolled out within a limited scope. This is true of the policies associated with the social risks that cover between 23.7%
body relating to this work and with the international norm ISAE 3000 – Assurance engagements other than audits or reviews of historical financial (for France) and 67.3% (for Europe) of the consolidated workforce. Only the Decathlon Teammate Barometer and Decathlon Exchange policies have
information. been deployed at a global level. The policy associated with the issue of health and safety covers 23.7% of the workforce. Lastly, the policies associated
with transport and logistics currently only pertain to the European geographic area, i.e., 71% of article volumes shipped during the 2018 financial year.
The work we performed enabled us to evaluate the compliance of the Declaration with regulatory provisions and the fairness of the information:
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
• We obtained an understanding of the business activities of all companies included within the consolidation scope and the exposure to the main social
and environmental risks associated with that activity; Drawn up in Paris La Défense on 6 june 2019
Independent third-party body
• We gained an understanding of the appropriateness of the Guidelines in terms of their relevance, their exhaustiveness, their reliability, their neutrality
and their comprehensibility, taking into consideration good practices used within the sector, if applicable; MAZARS SAS
• We checked that the Declaration covers each category of social and environmental information provided in section three of article L. 225-102-1;
• We checked that the Declaration included an explanation justifying the absence of any information required by section three, paragraph two of article
L. 225-102-1;
Isabelle MASSA Edwige REY
Partner CSR and Sustainable Development Partner
• We checked that the Declaration presents the business model and the main risks associated with the business activities of all entities included in the
consolidation scope, including, when relevant and proportionate, the risks resulting from their business relations, their products or their services, as
well as the policies, actions and results, including key performance indicators;
1. T
otal workforce as of 31.12.2018; Percentage of employees with permanent contracts; Percentage of employee shareholders; Results from the Decathlon Teammates
• We checked, when relevant in light of the main risks and policies presented, that the Declaration presents the information listed in section two of article Barometer, Number of training hours; % of products with an eco-label; Energy consumption per square meter; Waste sorting rate; % ABC HRP; % ABC Environmental
R. 225-105; Suppliers; % of sports users delighted with Decathlon products; Returns rate per million.
2. Decathlon France, Decathlon Italy, Decathlon India and Decathlon Global.
• We gained an understanding of the selection and validation process for the main risks;
126 3. Employee health and safety policy; Diversity and disability policy; Energy and waste management optimisation policy; Product transport and logistics policy; Purchasing
policy, Anti-corruption policy.
127
CHALLENGES & STRATEGIES PEOPLE & MANAGEMENT PRODUCTS & SERVICES RESPONSIBILITY IN PRODUCTION STORES & TRANSPORT INDICATORS & METHODOLOGY
Sits on the Board of Directors and the Scientific Committee of Eco-TLC. Member of an advisory committee (with representatives from national contact points, businesses, the European
http://www.ecotlc.fr/page-53-gouvernance.html Commission, multi-stakeholder initiatives, NGOs and unions) to draft a guide on due diligence in the textile and footwear
industries.
PEF (Product Environmental Footprint): Participation in a European experiment to define a common multi-criteria method https://mneguidelines.oecd.org/responsible-supply-chains-textile-garment-sector.htm
for calculating products’ environmental footprint (T shirts). Member of the technical secretariat with different stakeholders,
including ADEME (French environment and energy management agency), the French Ministry for the Environment, the Stronger Together is a multi-stakeholder business-led initiative aiming to reduce modern slavery providing evaluation
OFEV5, brands (Promod, Pimkie, Okaïdi, etc.) and manufacturers (Les Tissages de Charlieu, TAD). tools. Co-creation of the digital training "Tackle Forced Labour in Supply Chain"”for our suppliers and the teams of our
http://ec.europa.eu/environment/eussd/smgp/ industrial division (production and purchasing).
*OFEV: Swiss federal office of the environment https://www.stronger2gether.org/
Decathlon joined the BCI (Better Cotton Initiative) in January 2012. This non-profit-making association seeks to promote NGO specialized and referent in the fight against forced labour and human trafficking. Verité provides tools and
the development of better cotton throughout the world, to create a sustainable commodity that is better for those methodologies to detect and eliminate forced labour and human rights abuses in supply chains.
producing it, better for the environment it is grown in, and better for the future of the sector as a whole. https://www.verite.org/
http://bettercotton.org/
Decathlon participates in the "2020 Commitment" initiative of the Global Fashion Agenda, which brings together
companies that have committed themselves to taking concrete measures for the circular economy. Decathlon has made DUTY OF CARE
the following commitment: "By 2020, all of our engineers and designers will be trained on circular design principles to Verisk MapleCroft is a British consulting firm specialising in the analysis of political, economic, social and environmental
improve recyclability, repairability and longevity". risks on an international scale. Thanks to the associated data and analyses on these subjects, it enables companies to
https://www.globalfashionagenda.com/logo/decathlon/ better anticipate, identify and manage the risks they face in their activities.
https://www.maplecroft.com/
DECATHLON DEFP2018 VITALIT Y & RESPONSIBILIT Y
Decathlon is a member of the “Pôle Eco-conception”, the French national centre for eco-design and life-cycle performance.
Created in 2008, it aims to support the development of sustainable consumption and production methods. The “Pôle Eco-
conception” supports Decathlon on the eco-design of its products and the strategies implemented. PRODUCTS SAFETY AND QUALITY
https://www.eco-conception.fr/ Sharing scientific knowledge about chemicals used in production processes and about emerging risks, in order to define
Decathlon's future areas of work.
https://www.anses.fr/fr
GREEN IT The AFIRM group is an international working group composed of leading brands in the textile, footwear and sports goods
industry that work to harmonize the chemical requirements of products. Decathlon is participating in the development of
The Club Green IT brings together French-speaking Green IT project leaders from private and public organisations. Beyond
a common list of prohibited substances that can be used by all these brands.
the services provided to its members, Club Green IT represents user organisations and enlightens the market on the
https://www.afirm-group.com/
subject of responsible digital technology.
In 2018, Decathlon's Green IT leader followed and obtained the certification “responsible digital” of the Green IT Club, which The course of the Groupe d'Etude et de recherche en Dermato-Allergo (GERDA) is the annual meeting of dermato-
attests to the level of mastery of the methodology, good practices, vocabulary and fundamental knowledge associated allergology in France. Decathlon is participating in order to share scientific knowledge on the chemicals used in production
with this practice. processes and to reduce the risk of allergy among users to Decathlon products.
https://club.greenit.fr/ http://www.gerda2018.com/EventPortal/Information/GERDA18/HOME2.aspx
128 129
1. "Tackle Forced Labour in supply chain".
THANKS