EG 472-V4 - 1F 820-222 Operation

Manual
Viscosity-
Analyzer
HVM 472
Walter Herzog GmbH

Testing Equipment for Petroleum Products
Badstraße 3-5
P.O.Box 1241
D-97912 Lauda-Königshofen
Germany
FAX: ++49 9343 / 640-101

Internet: www.Walter-Herzog.com
Sales: Telephone: ++49 9343 / 640-111

E-Mail: Sales@Walter-Herzog.com
Service: Telephone: ++49 9343 / 640-181

E-Mail: HSC@Walter-Herzog.com
Operation Instruction Viscosity Analyzer HVM 472
Copyright
The Viscometer HVM 472 and this manual are protected by copyright.
Reproduction of the unit will result in prosecution.
All rights to the manual are reserved. Reproduction in any form, including in the form of excerpts,
shall require written permission from the copyright holder.
We reserve the right to make technical and content changes including without prior notice.
Liability
The manual was carefully checked prior to issue. However, no express or implicit liability whatsoever
is assumed for losses or consequential losses arising from the use of this manual.
Claims for damages are excluded unless gross negligence, deliberate action or errors in the assured
properties of the unit can be proved against the company Walter Herzog GmbH.
We accept no liability for losses arising from the improper use of the unit or use other than as
intended.
Great care was taken on the development of the software program. But neither Walter Herzog GmbH
nor the Licensor will take upon any guarantee, juridical responsibility or liability for any consequences
arising by the use of the program, above all for lacking economical success, missed earnings,
consequential damages and deficiently consequential damages.
According to the current state of engineering it is not possible to develop computer software in such a
way that it will work faultlessly under any applicability and combination. This is mostly the result of
the large number of the various hardware configurations.
All brand names and product names mentioned are trademarks or registered trademarks of the relevant
companies or organizations.
Document-No.: 820 - 222
Contents
Chapter 1 General Remarks ............................................................................................... 7
1.1 Safety ...................................................................................................................................7

1.2 Care .....................................................................................................................................8
Chapter 2 Description of the Equipment ........................................................................... 9
2.1 Use as intended ....................................................................................................................9

2.2 Structure of the equipment ................................................................................................11
2.3 Technical Data ...................................................................................................................14
2.4 Accessories ........................................................................................................................15
Chapter 3 Setup and installation ...................................................................................... 23
3.1 Set up position ...................................................................................................................23

3.2 Unpacking .........................................................................................................................23
3.3 Capillary Assembly ...........................................................................................................26
3.4 Capillary Adjustment ........................................................................................................31
3.5 Bath filling.........................................................................................................................32
3.5.1 Bath filling with electrical pump ............................................................................................... 32
3.5.2 Bath filling with a hose and a funnel ......................................................................................... 32
3.6 Slop, Solvent, Coolant and Exhaust Connections .............................................................33
3.6.1 Slop connection ......................................................................................................................... 33
3.6.2 Slop container (accessory) ......................................................................................................... 33
3.6.3 Slop Sensor (accessory) ............................................................................................................. 33
3.6.4 Solvent connection .................................................................................................................... 34
3.6.5 Coolant connection .................................................................................................................... 35
3.6.6 Vapor Exhaust Connection ........................................................................................................ 35
3.7 Printer Connection .............................................................................................................36
3.8 Digital Thermometer for Viscosimeter .............................................................................36
3.9 Calibration and Parameter settings ....................................................................................37
3.9.1 Setting of the capillary constants ............................................................................................... 37
3.9.2 Parameter settings ...................................................................................................................... 37
Chapter 4 Operation .......................................................................................................... 39
4.1 Control and display elements ............................................................................................39

4.2 Keypad...............................................................................................................................40
4.3 External keypad .................................................................................................................41
4.4 Bar Code Reader ...............................................................................................................41
Version 4.1F Contents 3

4.5 Display (LCD display) ...................................................................................................... 42

4.6 Entering character strings ................................................................................................. 43
4.7 Menu structure .................................................................................................................. 44
4.7.1 Overview................................................................................................................................... 44
4.7.2 Explanation of menu ................................................................................................................. 45
Chapter 5 Viscosity determination ................................................................................... 49
5.1 Sample Preparation ........................................................................................................... 49

5.2 Carrying out the viscosity determination .......................................................................... 51
5.3 Order list ........................................................................................................................... 53
5.4 Empty the Slop container .................................................................................................. 53
5.5 Cancellation of measurement............................................................................................ 54
5.6 Initialization of the post (stop, pause, error) ..................................................................... 55
5.7 Possible status of the post ................................................................................................. 56
Chapter 6 Setting parameters ........................................................................................... 57
6.1 Parameter Menu ................................................................................................................ 57

6.2 General Parameters ........................................................................................................... 58
6.3 Parameters for the left measuring post.............................................................................. 60
6.4 Parameters for the right measuring post ........................................................................... 61
6.5 Printout Parameters ........................................................................................................... 62
Chapter 7 Results Data Base ............................................................................................. 63
7.1 Data Base: Menu............................................................................................................... 63

7.2 Data Base: Measurement Results ..................................................................................... 63
7.3 Data Base: General ........................................................................................................... 64
7.4 Data Base: (Flow) Times .................................................................................................. 66
7.5 Data Base: Print ................................................................................................................ 67
7.6 Data Base: Transfer .......................................................................................................... 68
7.7 Data Base: Message .......................................................................................................... 69
7.8 Data Base: Change ............................................................................................................ 69
7.9 Data Base: Delete.............................................................................................................. 70
Chapter 8 Operator List and Login Levels ...................................................................... 71
8.1 Operator List ..................................................................................................................... 71

8.2 Login, Access levels ......................................................................................................... 71
8.2.1 Change Access Levels .............................................................................................................. 72
8.2.2 Change password ...................................................................................................................... 72
Chapter 9 Messages ............................................................................................................ 73
9.1 Messages, description ....................................................................................................... 73

9.2 Messages class 01. Messages, not errors .......................................................................... 74
4 Contents Version 4.1F

9.3 Messages class 02. Measuring lift .....................................................................................76

9.4 Messages class 03. Preheat position lift ............................................................................78
9.5 Messages class 04. Sample load pos. ................................................................................80
9.6 Messages class 05. Sample discharge ...............................................................................82
9.7 Messages class 06. Chain ..................................................................................................83
9.8 Messages class 07. Bath ....................................................................................................88
9.9 Messages class 08. Preheat area ........................................................................................89
9.10 Messages class 09. NTC detection ....................................................................................90
9.11 Messages class 10. Temp. measurem. ...............................................................................93
9.12 Messages class 12. General errors .....................................................................................94
9.13 Messages class 13. Checksum ...........................................................................................95
9.14 Messages class 14. Tasks ..................................................................................................95
Chapter 10 Diagnostics .................................................................................................... 97
10.1 Description ........................................................................................................................97

10.2 Valves & Pumps ................................................................................................................98
10.3 Left, right bath ...................................................................................................................99
10.4 Left, right sample changer ...............................................................................................100
10.5 General ............................................................................................................................102
Chapter 11 Maintenance and Calibration ................................................................... 103
11.1 Calibration and Verification ............................................................................................103

11.1.1 Bath Temperature Calibration ................................................................................................. 104
11.1.2 Timing Device Verification ..................................................................................................... 106
11.1.3 Capillary calibration ................................................................................................................ 106
11.1.4 Printout of calibration data ...................................................................................................... 108
11.2 Software Update of the HVM472....................................................................................110
11.2.1 Update of the Master software................................................................................................. 110
11.2.2 Update of the NTC Software ................................................................................................... 111
11.2.3 Update of the temperature measurement ................................................................................. 112
11.3 Spare parts .......................................................................................................................113
11.3.1 Recommended spare parts for appr. 2 years of Operation ....................................................... 113
11.3.2 Other spare parts ...................................................................................................................... 116
11.4 Configuration of the Measurement Unit..........................................................................123
Chapter 12 Instrument Communication ...................................................................... 125
12.1 Connection of input and output units ..............................................................................125

12.1.1 Connecting the Printer ............................................................................................................. 125
12.1.2 LIMS ....................................................................................................................................... 125
Chapter 13 Index and table of figures .......................................................................... 129
13.1 Index ................................................................................................................................129

13.2 Table of figures ...............................................................................................................131
Version 4.1F Contents 5

6 Contents Version 4.1F

Chapter 1 General Remarks
1.1 Safety
Requirement for For proper safe operation of the equipment it must be transported and stored
safe operation properly, installed and commissioned by an expert, used as intended and
maintained carefully.
Qualification of Factory-trained technician must perform the installation and maintenance

personnel work on the equipment.
Points and rules to Note:

be observed
➢ The content of these operating instructions
➢ The warnings shown on the equipment
➢ The relevant safety regulations for setting up and operating electrical plant
➢ The relevant safety regulations for working with gases,
acids, condensate, etc. and
➢ The relevant orders and directives on explosion safety.
National rules The orders, standards and directives mentioned in these operating
instructions apply in the European Community and in the Federal Republic
National rules of Germany. If the equipment is used in other countries, the relevant national
rules must be observed.
Version 4.1F General Remarks 7

Safety of the The equipment has been built and tested in accordance with DIN EN
equipment and safe 61010/IEC 1010 "Safety provisions for electrical measuring, control,
operation regulating and laboratory devices" and left the factory in a perfect state in
terms of technical safety.
To maintain this state and ensure safe operation the safety notes marked in
these operating instructions with the symbol must be observed. Failure
to observe these notes could put persons at risk and damage the equipment,
other systems and facilities.
Further information If the information contained in these operating instructions is insufficient in

any event, the technical department of Walter Herzog GmbH or our qualified
representatives will be happy to help you with further information.
1.2 Care
Clean the equipment with a damp cloth. If heavily soiled, please use a mild
detergent (do not use solvents, scouring agents or aggressive cleaning
agents).
8 General Remarks Version 4.1F

Chapter 2 Description of the Equipment

This chapter... ...is aimed at anyone wishing to install, connect or operate the
equipment
This chapter... ...contains information on its intended use, the structure of the
equipment and the technical data.
...is aimed at anyone wishing to install, connect or operate the

equipment
2.1 Use
...contains as intended
information on its intended use, the structure of the
equipment and the technical data.
The determination of viscosity of mineral oils, hydrocarbons and other

transparent or opaque liquids, which behave as Newtonian liquids, is a test
method that is used very often in the mineral oil industry. The product
specifications define the relevant permissible viscosity range. In the
permissible limit regions it is therefore particularly important to obtain
extremely accurate measurement results with high repeatability and
reproducibility. A requirement for this is the use of a precision viscosity
analyzer, a viscosity bath with extremely high temperature stability and
exact time measurement.
Capillary viscosity analyzers in the Series HVM472 fulfill these
requirements in all points. They determine the kinematic viscosity according
to the accuracy requirements of ASTM D445. The devices are specially
designed for the measurement of mineral oil products, resins and waxes. The
cleaning system and the optional preheating of the sample are specially
intended for difficult samples that are very viscous or even solid.
Corrosive products containing acids or alkalis should not be measured.
Determination of the To determine the viscosity, the time is measured which the sample takes to
kinematic viscosity pass through a capillary tube. This flow time is multiplied by the capillary
constant.
Calibration and The kinematic viscosity is a material constant that can be traced back to the
traceability basic units of the metric system. The viscosity of water can then be
determined very accurately under standard conditions. Using water, the
national metrological organizations calibrate reference viscosity analyzers
with which certificated reference materials are measured. Finally, using
these "calibrated oils", the capillary constant for the capillary viscometer is
determined which is intended for routine use. In addition to the capillary
viscometer, the temperature-stabilizing bath must also be calibrated with its
temperature measurement system and the time measurement device.
The flow times must not be too short, because otherwise errors can be
expected. Long flow times produce very accurate results, but are
uneconomical for commercial applications. Very long flow times produce
very accurate results, but are impractical due to productivity concerns.
Automated The automated method has a number of advantages: The sample to be
determination of the measured is introduced into the device via sample beaker. After entering the
kinematic viscosity sample number (and perhaps a short description), the measurement is started.
From now on the HVM472 manages the sample. It is introduced into the
Version 4.1F Description of the Equipment 9

capillary tube. Then the run-out time is measured and the sample is ejected
onto a tray. Finally, the capillary tube is carefully cleaned and dried. All
calculations are carried out automatically, so that the measured viscosity is
displayed, printed out and stored.
The two "multi-range" capillary tubes in the HVM472 have a 100-fold
range. If the two measurement ranges overlap, then the complete viscosity
spectrum is covered at a fixed temperature with an approximately 5000-fold
overall measurement range without changing capillary tubes. Since each of
the two capillary tubes on the HVM472 has its own independent bath, there
is also the possibility of measuring the viscosity index of a sample spectrum
in the 100-fold measurement range at two different temperatures.
The complete calibration of the device is made very simple and dependable
due to the easy-to-use features of the Herzog HLIS software.
10 Description of the Equipment Version 4.1F

2.2 Structure of the equipment
Solvent vapor
exhaust mains switch
connection
upper
compartment with
valves and
electronics right bath with
capillary
left bath with

capillary
middle
compartment with
electronics
sample insert for LCD display

the left bath
sample changer
keypad
sample unloading
tray for left bath
sample changer cursor keys
lower
compartment with
sample changers
Figure 1: The HVM472 front view
Keypad At the front a keypad with numerical block and various control keys is
provided. An LCD display gives information about the device status and/or
Display
Mains switch

displays your input. As with a mobile phone, letters can be produced by

multiple pressing of the number keys.
The mains switch is located at the upper right.

cooling inlet and outlet solvent vapor exhaust

nozzles for the right bath connection
solvent 1 and solvent 2 cooling inlet and outlet
nozzles nozzles for the left bath
ambient air filter for

drying pump
slop sensor connector service connector

RS232 connector for
only when solvents 3+4 LIMS or instrument
are optional ordered: software updates
Nozzles for solvents
3, 4. CENTRONICS parallel
printer port connector
mains connector, CAN bus connector to

mains fuses, PC or next HVM472
ground connector
PS2 connector for software programming

external keyboard key
bath oil valve for right

bath Safety locker for the
lower compartment hood
slop outlet from right

capillary
Figure 2: The HVM472 rear view
Electrical terminals The electrical terminals and the device interfaces to the peripheral devices,
and interfaces e.g. a printer, are located at the back of the device.
Always bring the hood of the lower compartment in the locked position when
 you work under the open hood.
The safety locker will snap in, when the lower compartment is elevated to
the upper most position. Pull to unlock and move down the compartment.

2.3 Technical Data

Standards ASTM D 445, IP 71 Section 1, ISO 3104
Configuration Stand alone system incorporating two viscosity analyzer baths. Each
bath has one multi-range capillary tube and an auto sampler with 26
sample beaker capacity.
Sample Capability The system can handle nearly all samples of the petroleum, bitumen
and wax industry. Either clear or opaque. With optional sample
preheating and slop tube heating it is also possible to measure
samples which have a critical Pour Point (see section sample
preheating).
Viscosity Range Standard 0.5 – 5000 mm2/s at 40°C (68°F); 0.5 – 2000 mm2/s at 100°C (212°F)
Viscosity Range Fast Run 0,5 – 600 mm2/s at 40/100°C (68/212°F);
Sample Volume 18 ml
Low volume 4 ml
Sample Preheating If the sample viscosity is to high at ambient temperature it is
necessary to preheat it. With the preheat option is it possible to
measure most samples which have Pour Points below 60 °C at 100
°C bath temperature. Under certain conditions the unit can even
handle samples with Pour Points of up to 75°C (at 100°C Bath).
Critical samples must be checked explicitly, because this property is
very much depending on the sample properties and the measurement
conditions,
Optional preheating stations with programmable temperature settings
from 40 – 110 °C (68 – 230°F).
Without HLIS PC program, all samples are preheated to the selected
temperature and duration. With HLIS each sample can be individually
programmed to be preheated or not over a certain time.
Bath temperature range User programmable from 20 – 150°C (68 – 302 F),
External cooling through built in cooling coil required for operation at
20 – 40 °C (68 – 104°F). Using the optional Cooling Control System
will automatically reduce or shut off cooling when a higher bath
temperature is chosen or when the instrument is shut off. Coolant
temperature shall be 10°C lower than desired bath temperature.
Bath Temperature Temperature point 40°C and 100°C are factory pre calibrated
Bath Temperature Stability Proportional heating control and high velocity bath media circulation.
Internal resolution 0.001°C. Stability in accordance to the standards or
better.
Bath Media Silicone oil, 2 x 5 liters.
Bath Cabinet/Chassis All steel, baked epoxy resin coated: electromagnetic isolation, solvent
resistant. All glass baths with transparent plastic heat-touch
protection.
Capillaries 2 multi-range capillary tubes. The nominal range of such capillaries is
100 fold using typical flow times from 60 to 400 seconds.
2 Fast run multi-range capillary tubes. The nominal range of such
capillaries is 20 fold using typical flow times from 20 to 100 seconds
Capillary mix, one multi-range capillary tube and one fast run multi-
range capillary tubes possible
Meniscus Timing and Thermal (NTC): for nearly all types of clear to dark samples. Also
Repeatability suitable for high level carbon or stabile emulsion (dark) samples.
Repeatability is better or equal to ASTM D445. Herzog NTC sensors
are automatically calibrated and do not require an individual training.

Sample Induction Via built in sample changers — automatically draws sample directly
from cup; no external vacuum pumps required.
Sample Changer Capacity 26 beakers in each of the 2 sample changers.
2.4 Accessories
Order No. Description Picture
04726-000-01 NTC5-Multi range capillary for HVM472, serial No.
engraved. Range: 0,5 – 50 mm2/s.
engraved. Range: 1 – 100 mm2/s.
04726-000-08 NTC5 -Multi range capillary for HVM472, serial No.
(@ 100°C a maximum of 2000 mm2/s can be
measured)


04727-000-01 NTC6-Fast Run Multi Range Capillary for HVM 472,
serial No. engraved, range 0,5–10 mm2/s
04727-000-02 NTC6- Fast Run M. R. Capillary for HVM 472, serial
No. engraved, range 1-20 mm2/s
08283-000-00 External circulation cooler obtains bath temperatures
from 20° .... 40°C.
Cooler must be positioned on the bench level of the
viscometer.
Max. pump pressure 0.15 bar.
Cooling Power: 160 W at 0°C
Working temperature –10 to +40°C
For 230 VAC, 50 Hz, 300 W .
Power cord with Continental European IEC/DIN plug..
Dimensions 200 x 350 x 500 mm (w x d x h)
08290-000-00 External circulation cooler obtains bath temperatures

from 20°C … 40°C.
With powerful pump, cooler can be placed under the
bench on floor level. Max. pump pressure 0.4bar.
Working temperature -10 to +120°C,
Cooling Power: 150 W at 20°C
Bath volume 3 - 4,5 ltr.
For 230VAC, - 50 Hz, 1.700 W.
Power cord with Continental European IEC/DIN plug.
Dimensions 180 x 320 x 530 mm


08295-000-00 Do., however for 230 V – 60 Hz.
301-047 Silicone connection hose in8x2mm with No picture

out 32mm Armaflex isolation for connection of cooler
to viscometer (2 m)
511-020 Disposable 20 ml glass beaker (20-150°C). Set of 132
pieces
414-169 Disposable 20 ml plastic beaker (20-110°C). Set of
1000 pieces
511-022 Low volume option for fast run capillary

disposable 5 ml glass beaker (20- 150°C)
Set of 100
414-189 Low volume option for fast run capillary
disposable 5 ml plastic beaker (20- 110°C)
Set of 500
370-315 Low volume option for fast run capillary adapter for
disposable glass& plastic beaker
5 ml


370-314 Low volume option
filling support for 5 ml glass & plastic beaker

20 position tray for 5 ml glass & plastic beaker
with filling support

20 position tray for 20 ml glass & plastic beaker with
filling support
01061-472-02 PC – with LCD display (Comes with English keyboard

and HLIS installation when HLIS is ordered)
Ultra Slim Size (39.4 x 21.5 x 43 cm)
15.1" TFT LCD (38,4 cm), resolution 1024 x 768
Vivid Screen offers natural colors
Powerful Multimedia, PS2 wheel mouse,
100 key keyboard
Hard-Disk-Drive: 30 GB, Ultra DMA,
Floppy-Disk-Drive: 1.44 MB
CD-ROM-Drive: 24x
Low Power Consumption (70 Watts)
AC 90 - 240 Volts, 130 Watts ATX
2 Serial RS232 ports
1 Parallel port LPT1
2 Serial USB 1.1 ports
If you prefer to use your own PC, please review our
"Minimum requirements for a PC to use with HLIS-32
bit version"
01061-472-01 PC – with LCD display as above (Comes with German
keyboard and HLIS installation when HLIS is ordered)


04724-000-01 HLIS-32 Windows PC Program
(English edition)
With all necessary cables and USB to CAN adaptor to
connect a first HVM472 to a PC with USB interface
Herzog Laboratory Information System, PC based
Windows program
Operates up to 4 HVM 472 (recommended 2) with
material based individual measurement programs
Calculates VI and other derived data
Storage and database management
Customized output data format for a transfer to an
external LIMS
04724-000-02 As above but to connect additional HVM472 to a PC
that already has the 04724-000-01 adaptors.
101-137 Ink jet printer with English and German manual, ASCII
compatible, for 100 - 230VAC, Power cord with
Continental European IEC/DIN plug.
101-214 Matrix dot printer, 40 columns, using endless paper

roll of 76mm width, Centronics interface, Dimensions:
156 mm (W) x 248 mm (D) x 132 mm (H).
230 VAC, 24W, Power cord with Continental
European IEC/DIN plug.
(Surrogate for 101-175 and 101-176 since 06/06)
Centronics Printer cable not included

101-212 Ink ribbon for Matrix dot printer 101-214 No Picture
101-184 Ink ribbon for Matrix dot printer 101-175 and 101-176 No Picture
101-185 Paper rolls (10 pcs.) for Matrix dot printer 101-175,
101-176 and 101-214
76 mm x 60 x 12mm
626-053 Connection cable printer to PC (CENTRONICS)


105-094 Space saving base to have printer above PC
108-374 Slop container for 6 liter waste solvent. Ready to

connect the slop sensor and 2 Teflon slop hoses.
Has a drain nozzle where a vacuum pump may be
connected.
638-031 Slop sensor for HVM472/HVU490, detects a full slop

container, preventing overflow. Ready to be placed in
108-374 slop container.
412-024 Single use syringe, useful for transferring sample into

beaker
04832-000-00 Silicone oil for HVM472, approximately 12 liter


107235 2-Channel Digital Thermometer,
Accuracy 0.015°C
107235CD 2-Channel Digital Thermometer,

Accuracz 0.015~C,
with DAKKS Calibration at 0°C, 40°C, 100°C and 200°C
107236 Temperature Sensor -50C to +200C, L = 630 mm, D =

6 mm, for HVM 472
107236CD Temperature Sensor -50C to +200C, L = 630 mm, D =

6 mm, with DAKKS Calibration at 0°C, 40°C,100°C,
for HVM 472
01000-445-01 Certified Reference Material for kinematic viscosity

verification and calibration,
500ml, with Certificate, stating results and accuracy of
density @ 20°C and
viscosity @ 20°, 25°, 40°, 50° and 100°C
S3, 2.9 mm2/s @40°C; 1.2 mm2/s @ 100°C
01000-445-11 D5, 4.0 mm2/s @40°C; 1.4 mm2/s @ 100°C
01000-445-02 S6, 5.7 mm2/s @40°C; 1.8 mm2/s @ 100°C
01000-445-12 D10, 7.5 mm2/s @40°C; 2.2 mm2/s @ 100°C
01000-445-03 S20, 18 mm2/s @40°C; 3.9 mm2/s @ 100°C
01000-445-13 N 35, 30 mm2/s @40°C; 5.2 mm2/s @ 100°C
01000-445-04 S60, 54 mm2/s @40°C; 7.7 mm2/s @ 100°C
01000-445-09 N100, 114 mm2/s @40°C; 13 mm2/s @ 100°C
01000-445-05 S200, 180 mm2/s @40°C; 17 mm2/s @ 100°C
01000-445-15 D500, 225 mm2/s @40°C; 20 mm2/s @ 100°C
01000-445-19 N 350, 323 mm2/s @40°C; 26 mm2/s @ 100°C
01000-445-16 D1000, 420 mm2/s @40°C; 31 mm2/s @ 100°C
01000-445-06 S600, 522 mm2/s @40°C; 36 mm2/s @ 100°C
01000-445-20 N1000, 1004 mm2/s @40°C; 59 mm2/s @ 100°C
01000-445-07 S2000, 1700 mm2/s @40°C; 84 mm2/s @ 100°C
01000-445-17 D5000, 1850 mm2/s @40°C; 88 mm2/s @ 100°C
01000-445-18 N 4000, 3500 mm2/s @40°C; 143 mm2/s @ 100°C
01000-445-08 S8000, 6700 mm2/s @40°C; 236 mm2/s @ 100°C
01000-445-10 P1/600, 22020 mm2/s @40°C; 600 mm2/s @ 100°C


Chapter 3 Setup and installation
This chapter...
...is aimed at installation personnel,

...contains information on the scope of supply of the equipment, notes
3.1the choice
on Set of uplocation
position
and instructions for connecting the
equipment.
Set up the Viscosity Analyzer HVM 472 on a stable laboratory bench with
no exposure to sunlight.
Take care that the slots for air inlet on the sides of the instrument are not
covered. The distance to the next unit or a wall must not be less than 10cm.
3.2 Unpacking
1. Place box on the floor.

2. Cut the two strips.
3. Remove the head cover.
4. Open the flaps of the 3 plastic lockers.

Figure 3: The HVM472 box
Figure 5: Pull the flap
5. Remove the 3 plastic lockers.
Figure 4: Box with flaps opened
Version 4.1F Setup and installation 23

6. Remove the sidewall but do not

remove the volume fillers
and the instrument.
Figure 6: Box removed

7. The instrument sits on a smaller pallet
with 4 handles.
8. It needs 4 men to lift the pallet with
the instrument on a bench.
Figure 7: HVM472 on pallet lifted by 4 men
9. Place pallet with instrument on an

auxiliary table in front of the final
bench place.
Figure 8: HVM472on table, still on pallet
24 Setup and installation Version 4.1F

10. It is good to have 2 men to lift the instrument and one man to remove
the pallet.
11. Carefully shift the instrument from the
auxiliary table to the final bench place.
12. Remove the remaining volume filler
around the cabinet.
13. Do not dispose all packaging material
during the warranty period.
Figure 9: Pallet removal

3.3 Capillary Assembly
Factory-trained technician must perform the installation and maintenance

 work on the equipment.
The capillaries was produced in two

different configurations.
For the installation of capillaries with a

glass sampling tube it is necessary to use
a adjustment gauge beaker.
Capillaries with a metal sampling tube

don’t need a additional adjustment tool.
Their defined position is realized by a
mechanical stop.
Figure 10: Glass- and Metal sampling

tube
1. Disconnect the main plug.

2. Remove the cabinet safety screw that
is in the lower left corner bottom of
the instrument.
3. Open the cover plate of the upper
compartment and the sidewall and lift
up the housing of the sample changer.
Figure 11: Safety screw removal

4. Disassemble the transport protection

(rod with nuts at the upper end and
lock washer at the lower end instead
of the capillary tube) of the bath.
5. Disassemble the upper capillary Figure 12: Transport protection

fixture brass plate of the bath.
Figure 13: Upper capillary fixture plate
6. Use the 3mm hexagonal wrench

placed in the screw-head on the lift
motor and move the lift to the middle
position.
7. Unscrew the shower tube (see Fig. at Figure 14: Move the lift with a screw driver
step 16) with its Teflon ring.
Only for capillaries 8. Place the capillary adjustment gauge

with glass sampling beaker (plastic beaker with an 1,5 mm
tube thick metal washer inside) without the
screw cap on the sample lift.
Figure 15: Gauge beaker in lift

9. Use the 3mm hexagonal wrench

Only for capillaries
placed in the screw-head on the lift
with glass sampling
motor and move the gauge beaker to
tube
the upper position.
Figure 16: Move the lift with a screw driver

Only for capillaries 10. The beaker
with glass sampling
tube should now be fixed
between the shower plate
and the lift.
11. Place the capillary into the bath. Figure 17: Beaker touches the shower plate
Coming from the top opening let it
pass through the bottom opening of
the bath, The sensor connection must
show to the rear
Only for capillaries The lower suction end of the

with glass sampling capillary
tube has to get in touch with the bottom
(metal disk)
of the gauge beaker.
(Photo shows cut off beaker)
Only for capillaries
with metal sampling The capillary must be inserted up to
tube the mechanical stop of the sampling Figure 18: Capillary touches the disk
tube at the bath bottom
12. Assemble the upper plate of the bath,

to fix the upper position of the
capillary as shown in step 5.
13. Carefully hand-tighten the upper

capillary fixture nut.
Use small pliers with round grips
Figure 19: Capillary fixture nut

14. Fasten the capillary by screwing the

shower. Use the special tool
Attention:
After the capillary is fixed, it should
be possible to read the Type / Serial
Nr of the capillary, which is printed on
the biggest bulb of the capillary. Take
also care that you can access the flat
section where the solvent hose has to
be connected.
Only for capillaries Move the lift down in its lower position
with glass sampling and remove the capillary adjustment gauge
tube beaker.
Figure 20: Fasten the capillary
15. Locate the solvent tube. It should be

clamped to the frame, somewhere next
to the shower. Fix the solvent hose
connector
to the showerhead.
Check the correct connection of the left

 hose to the left bath later during a
cleaning cycle. Also the same for the right
post.
Figure 21: Shower tube and solvent hose in
16. Screw the shower tube place
to the showerhead.
17. Arrangement of the cables

toward the slop heater.
The cable must be arranged in

a way that the slop vessel can
freely be moved.
Figure 22:arrangement of the cable

to the slop heater

18. Fasten the temperature sensor adapter

with one screw of the upper
bath plate
19. Put the light barrier over the top of the
capillary (outside of the bath)
20. Screw-connect the hose

to the capillary.
21. Guide the capillary sensor cord

through the cable duct
Figure 23: Light barrier and Capillary hose in
place
22. Guide the capillary sensor cord

through the most rear possibility of the
opening
Figure 24: Cable guiding
23. Connect the left Capillary to the left

plug
of the
interface and the right Capillary to the
right plug
of the interface board.
24. Remove the capillary adjustment

gauge and close the housing of the
HVM472.
Figure 25: Interface board

3.4 Capillary Adjustment
Use the supplied plumb bob with magnetic fixture

to accomplish the vertical capillary adjustment.
Click the magnet to the ceiling of the upper
compartment and check whether the capillary and
the plump bob string are in parallel.
If necessary adjust the instruments feet until both
capillaries are perpendicular in a view from the
front of the instrument and in a view from the
side.
If the bath is filled, refraction of light could cause

 problems
Figure 26: Capillary and plumb bob are

in line

3.5 Bath filling
It is recommended to have a suitable manual or electric pump to move the

bath oil from the can to the bath.
3.5.1 Bath filling with electrical pump

Let us start with the left side bath:
1. Unscrew the safety screw from the left
bath (As shown here in the safe
position on the right bath).
2. Connect a suitable hose to the filling
valve.
3. Connect your pump and place the
suction hose in the silicon oilcan.
4. Open the filling valve of the right
bath. Figure 27: Bath filling valves
5. Start to fill the bath until the level at

ambient temperature is between the
lower edge of overflow opening
and the upper edge of the cooling coil
opening
6. Close the filling valve and secure with

safety screw.
7. Fill the other bath.
Figure 28: Silicon oil level at ambient
8. Close the filling valve and secure with
safety screw.
9. Connect the mains plug.
3.5.2 Bath filling with a hose and a funnel

1. Unscrew the safety screw from the left bath
2. Connect a suitable hose to the filling valve
3. Connect a funnel to the hose
4. Hold the funnel over the top of the instrument and fill the silicone oil
from the top.
5. Follow with point 3.5.1 Step 4 and next

3.6 Slop, Solvent, Coolant and Exhaust

Connections
3.6.1 Slop connection

Cut the supplied 12 mm Teflon hose as long as
to connect both outlets with the slop container.
Connect the Teflon hose to the 2 copper pipes at
the lower rear of the instrument and to the inlet
bores of the slop container. Secure the hose with the
supplied clamps. Use right angle tubes to avoid
snapped off slop tubes.
Figure 29: Slop hoses in place

Make sure that the slop tubes go straight down into
 the slop container and no sinks can plug with high
pour point sample.
A special slop sensor (see chapter 3.6.3 on page 33)
prevents for overfilling of the slop container
Figure 30: Slop, right

3.6.2 Slop container (accessory) angle tube
The slop container (Part no. 108-374) is an accessory

with following connections.
Place here the slop sensor
Connection for the slop tubes

Possibility to empty the container with a vacuum
system Figure 31: Slop container
Vapor exhaust connection connections
3.6.3 Slop Sensor (accessory)

1. The slop sensor is a useful accessory
(Part no. 638-031). It detects a full slop
container, preventing overflow. It is ready
to be placed into slop container.
2. Place the slop sensor in the Teflon
opening of the slop container and plug the
Figure 32: Slop sensor socket
connector in the socket of the upper rear
of the HVM472.
3. Enable the alert function of the sensor in the Parameter General
menu (see Chapter 6.2). Toggle the Slop Sensor? Option to YES

3.6.4 Solvent connection

Cut the supplied 5 mm Teflon hose as
long as to connect the solvent inlets with you
solvent container.
Connect the Teflon hose to the 2 small brass
nozzles at the upper rear of the instrument
and to solvent filter and from there to the inlet
bores of the solvent container.
Figure 33: Solvent hoses in place
It is necessary to use a solvent filter (45 µm)
to prevent the valves and bores to be blocked
with dirt.
The filter must be inserted in away that the
rotary part below shows toward the solvent
container. Thus it can easier opened and
cleaned.
The valve system uses Kalrez seals that
Figure 34: Solvent filter
withstand aggressive solvents like Acetone or
Toluene.
Solvent 1 must be strong enough to dissolve sample material and clean
the capillary tube.
Solvent 2 cleans the capillary tube after solvent 1 has been flushed out.
Solvent 2 should contain properties that will evaporate completely during
air-drying.
The IBP for cleaning solvent must be higher than the HVM 472 bath
 temperature. The cleaning system incorporates brass parts and is not
designed to handle corrosive samples or solvents that destroy brass.
 Never use chloroform for cleaning purposes
Typical solvents are:

Name Boiling point Up to bath temp..
Hexan 68°C  60°C
Heptan 98°C ≤ 90°C
Aceton 55°C ≤ 50°C
Isooctan 99°C ≤ 100°C
Toluen 110°C ≤ 100°C
Xylen 136°C - 144°C ≤ 135°C
Siedeschnitt 60°C - 140°C ≤. Abhängig vom
Benzin (cut) Lösungsm.
Ethanol 78°C  70°C
Butanol 118°C  100°C
Attention Acetone:

The use of Acetone can create difficulties. Often Acetone is used as

solvent 2, because is a very good drying liquid for the bath

temperatures 20 ….50°C. Make sure Acetone is 100% water free.
Water containing Acetone will create measuring problems. Sample
flow-out times shorter as normal, means sample viscosity lower as
expected. Deviation can be 0,4 to 0.7% to standard viscosity.
If necessary remove water by use of Calciumchlorid  94%
The required quantity of solvent is depending to the viscosity of the sample.

 With increasing viscosity it is necessary to have more cleaning cycles.
It is only solvent with a boiling point above the bath temperature allowed.
Incorrect solvent can occur to substantial problems.

 • By extensive over pressure can solvent vapor comes to the valves
and pumps.
• Sample – solvent mixture can be splashed into the unit and cause
mechanical problems.
• No sufficient cleaning of the capillary
• Solvent vapor in the lab
3.6.5 Coolant connection

In case you wish to operate the bath below
+40°C down to +20°C it has to be cooled.
Connect either a fresh water source or a
chiller to the bath(s) required.
Follow the label on the rear for inlet and
outlet nozzle. Make sure that the outlet cannot
build up pressure higher than 0.5 bar in the
loop. The coolant temperature should be Figure 35: Bath coolant hoses in place
about 10°C lower than the desired bath
temperature.
If the optional Cooling Control System is not used, it is necessary to shut off
 cooling when a higher bath temperature is chosen or when the instrument is
shut off.
3.6.6 Vapor Exhaust Connection

Always make sure that the solvent vapor exhaust is connected to a fan that
 produces enough under-pressure to evacuate the HVM472 cabinet vapors
out of the lab.
Connect a 32 mm tube

between the HVM472 and the external
exhaust fan connector. The fan shall be
capable to produce an ~ 5 m3/h airflow from
the instrument to the exhaust outlet.
Figure 36: Exhaust hose in place

3.7 Printer Connection
1. Switch off the viscometer and the printer.

2. Connect the printer to the instrument
(CENTRONICS) with printer cable
(626-053). The printer connection is
on the upper rear of the viscometer.
3. Switch on the printer and the

viscometer.
4. In the Parameter General menu (see
Chapter 6.2) select your Printer type, Figure 37: CENTRONICS socket
the Lines per page, whether an Auto
Print shall be done and what Printout shall be printed.
3.8 Digital Thermometer for Viscosimeter
 If the digital temperature probe is used the

adapter must be installed
Figure 38: Adapter installed
Place he temperature probe through the top

cover and connect it with the digital
thermometer
Figure 39: Temperature probe

3.9 Calibration and Parameter settings
At least it is necessary to set the constants of the capillaries in the calibration

menu and to set the parameters for the measurement. The temperature bathes
are factory calibrated at 40 °C (104 F) and 100 °C (212 F). If other bath
temperatures are needed, it is necessary to calibrate the bath at these
temperatures (see chapter 11.1.1 on page 104).
3.9.1 Setting of the capillary constants

1. Go to the Calibration menu and press under Left
post the Capill soft key.
Figure 40: Calibration: Left post capillary
Use the certificate, which have the same Type / Serial Nr: as the
capillary. The Type / Serial Nr of the capillary is printed on the biggest
bulb of the capillary.
Maybe it is necessary to correct the constants with the acceleration of
gravity.
Key in the constants from the certificate.
2. In lower line Viscosity range you may type in the entire range of the
capillary (2 - 200 mm2/s), which then will show up in the Start sample
window where information about the measurement range of your
capillaries is useful.
3. Do step 1 and 2 also for the right capillary.
3.9.2 Parameter settings

It is recommended to check all parameters. This means the general
parameters and the parameters for the left and the right post. The parameters
are described in the Chapter 6 on page 57.


Chapter 4 Operation
This chapter... ...contains information on the operating and display elements of the
equipment, the menu structure of the software and the selection and
entry of parameters.
4.1 Control and display elements
Operating panel On the front of the HVM472 are the mains switch, the sample introduction
part, the ejection tray, the keypad and display.
Operating panel
Display / keypad Communication between the user and the device occurs via the keypad and
an LCD display.
Display The Menu key and the

(LCD display) freely assignable function
keys (soft keys) are used to
change menus.
Keys:
Print, Entry block with
Cancel alarm, Backspace, Delete,
Stop Cursor block Escape and Enter keys
Figure 41: Display and keyboard
Version 4.1F Operation 39

4.2 Keypad
The input block is used for entering numerical and alphanumerical strings
(e.g. sample number, parameter values).
The letters and the special characters can be obtained by multiple pressing of
the appropriate keys.
Only uppercase letters can be entered.
The space character is obtained by pressing 1 twice.
Deletes the character to the left of the cursor.
Deletes the character under which the cursor stands.
Discards the input and the previous value is restored.
Accepts the input.
The submenus are called up with the function keys (soft keys). The function
they currently possess is shown in the display.
If multiple assignments of the function keys exist, this is indicated by the
right arrow or the left arrow next to the function keys and is selected with the
appropriate keys.
Opens the previous menu.
The cursor block has various functions. It is used to move the cursor within
an input line, for scrolling in a list line by line, for switching a function on or
off and for maneuvering in the results database.
Starts a printout or opens, where required, the appropriate print menu.
Switches off the acoustic alarm and, if a message is present, opens the
appropriate menu.
Opens the test-cancellation menu.
40 Operation Version 4.1F

4.3 External keypad
PS2 interface It is possible to connect a external keypad with PS2 interface to the
HVM472.
PS2 interface to
connect a external
keypad or a Barcode
Reader
Figure 42: PS2 Interface

Function keys
The function keys of the AT keypad are used for:
Figure 43: Key allocation for external keypad
Alphanumeric input
For alphanumeric input use the alphanumeric keys. For numeri8c input it is
possible to use the numeric keypad..
Cursor control The cursor control keys have the same abandonment as the Cursor control
keys of the internal keypad of the HVM472.
4.4 Bar Code Reader
For easy input of the sample number and sample description it is possible to
use a Bar Code Reader. It is to be connected to the PS2 interface (see Figure
42: PS2) of the HVM472.

4.5 Display (LCD display)
LCD contrast The contrast of the LCD display can be changed via the keypad.
LCD contrast
The combination and increases the contrast,
the combination and reduces the contrast.
Display The following fields and graphics are shown in the display.
Display
Version : 01.0A The display fields contain information about current settings or the current
Version : 01.0A measurement status. The display fields can’t be changed.
SN : TANK 1253 An inverted string identifies an input field.

SN : TANK 1253
Indication that a selection can be made with the keys , .

When pressing on a menu field, the display in the field changes between two
or more values (if a number of predefined values are present for this
parameter).
In the data base a change is made between the data records.
The display indicates that in this menu scrolling up or down is possible with
the cursor keys , .
The four (wide) function keys are variably assigned (soft key). The function,
which the key is currently executing is shown in the display. A function key
is labeled by the inverted lettering (dark bar).
The left and right arrows next to the function keys indicate, where
applicable, that there are further function keys.
If, for example, the right arrow is shown and the corresponding key below it
is pressed, the four function keys are assigned further new functions.
The laboratory assistant's name can be selected with the function

key Operator. However, no submenu is opened. Instead a list appears that
you can scroll through See chapter 8.1 on page 71 for inputting the
laboratory assistants' names.

4.6 Entering character strings
SN : TANK 1253 An entry field is identified by an inverted string (dark background white
characters). If an alphanumeric input is to be made, the appropriate letter or
character is selected by pressing the corresponding key a number of times.
Editing If the existing character string is to be changed (edited), the cursor must first
be brought to the appropriate position with the cursor keys.
First, the cursor skips to the start of the character string with or to the end
with . Thereafter, the cursor can only be moved one place with the cursor
keys.
New input Provided there has not been a change to the Edit mode, the keys ,
delete the complete input line. A key on the decade block deletes the
complete input line and the key character is displayed.
Terminate input The numerical or alphanumerical input is accepted by or resp. ,

as well as by a menu change ( , Function keys). If possible, the input
is checked for plausibility before acceptance.
accepts the input and changes to the next input line. If this was already
the last line, this input field is again identified by an inverted line.

4.7 Menu structure
4.7.1 Overview

4.7.2 Explanation of menu
Main menu The Main menu is used primarily for branching into the various submenus.
Test Submenu In the menu Test the status (bath temperature and the task the device is
currently executing) for both measuring points is visible.
The following functions (menus) can be obtained via the function keys.
Orders
Orders still to be processed (samples which have not yet been measured).
Result
Database in which the last XXX viscosity measurement results are saved.
Param.
Parameters, which are necessary for a viscosity determination (e.g. bath
temperature, permissible tolerance ....).
Init.
Initialization of the measuring points after new installation, test cancellation.
This menu is used for the defined run-up of a measuring point, e.g. after a
test cancellation.
Result Submenu The menu Results is the results data base. The measurement results and the
associated parameters are saved here.
General
Parameters with which the measurement have been carried out.
Times
Run-out times for the viscosity determination.
Print
Opens the print menu.
Trans
Sends the results string to the serial interface.
Change
Modifiable entries of the selected data record are displayed.
Delete
Deletes the selected data record.
Param. Submenu In the menu Parameter all adjustable parameters are accessible which are
needed for the viscosity determination and for data transfer.
The following functions can be obtained via the function keys.
General
Displays the general parameters.
Left
Displays the parameters for the left measuring post.
Right
Displays the parameters for the right measuring post.

Default
Sets the selected parameter to the manufacturer's default settings.
Print
Login Submenu The menu Login is used for changing the user rights (User level) and the
passwords.
Do Test
Opens the Login window for the user authorization "Do Test".
Config.
Opens the Login window for the user authorization "Do Test &
Configuration".
Calibr.
Opens the Login window, which enables user authorization for all functions.
Change
Changing the password.
Diag. Submenu The menu Diagnosis is used for carrying out a device diagnosis.
Val&Pum
Diagnostic test for the valves and pumps.
Bath L (Bath L)
Diagnostic test for the left bath.
Bath R (Bath R)
Diagnostic test for the right bath.
Chgr L
Diagnostic test for the left sample changer.
Chgr R
Diagnostic test for the right sample changer.
General
Diagnostic test for the general functions.
Print
Calib. Submenu The menu Calibration is used for checking or calibrating the components
needed to determine the viscosity.
Left Post Capill.
Input of the capillary constants and the measurement range.
Left Post Bath
Calibration of the left bath.
Right Post Capill.
Input of the capillary constants and the measurement range.

Right Post Bath

Calibration of the right bath.
Timing device
Check of the time measurement device.
Opr.Li, Submenu The menu Operator List is used for creating a list of laboratory assistants
who may use the HVM472 for measuring samples.


Chapter 5 Viscosity determination
This chapter... ...is aimed at operating personnel

...contains information how to start viscosity determination.
5.1 Sample Preparation
Fill the beaker The preparation of the sample has a significant influence on the
measurement result and must therefore be carried out very carefully.
The preparation of the sample must be carried out according to DIN 51562
or ASTM 445.
Do not fill the beaker completely, because otherwise the liquid will overflow
when the suction tube is dipped into it.
Take also care for the thermal expansion, if the sample will be preheated
Plastic beakers max 110 °C, 230°F) in the unit. The best way is to fill the
sample at preheating temperature into the sample beaker.
Standard beaker Standard beaker must be used with the Standard Multi Range capillary. The
and sample beakers are filled with 18 ml of the sample liquid
standard capillary The glass beaker is filled up to the filling mark and the plastic beakers about
5 mm below the neck.
Filling mark
Neck,
fill level is 5 mm
below the neck
Figure 44: Sample beaker
Standard beaker With Fast Run Multi Range capillaries also Standard beakers could be used.
and If the HVM472 is used with both capillary types,, Standard and Fast Run,
Fast Run capillary Standard beaker, filled with 18ml Sample should be used. See fill instruction
for standard beakers
Version 4.1F Viscosity determination 49

If not enough sample is available, with using the Fast Run capillary it is
possible to reduce the sample volume in the standard beaker. As fill gauge
should be used the optional tray (270-384).
Figure 45 Tray for standard beaker
The upper edge of the tray is used as fill mark.

Low volume Beaker, The low volume sample baker could only be used with the Fast Run Multi
only permitted with Range capillary. The sample beakers would be filled with 4 - 5 ml sample..
Fast Run capillary For filling of the glas and plastik beakers the fill gauge must be used.
Figure 46 Low volume option
Maximum fill level

View window
Minimum fill level

Füllhöhe
Figure 47 Filling of the low volume beaker
As fill gauge could also be used the optional tray (270-383).
Figure 48 Tray for low volume beaker
The upper edge of the tray is used as fill mark.

The low volume Beaker have to be inserted into the adapter beaker after
filling
50 Viscosity determination Version 4.1F

Figure 49 Low volume adapter beaker
5.2 Carrying out the viscosity determination
Switch on Switch on the device with the mains switch at the upper right.
deviceSwitch on
The main window appears. The function keys Test, Result ,
device
Param. , Login.,, Diagn. and Calibr. are displayed.
Figure 50: Main menu
Insert sample beaker 1. Fill the sample beaker with 18 ml of sample liquid. Wipe off any
residual liquid present on the sides and neck of the sample beaker using
a cloth.
2. Select the measuring point with the appropriate bath temperature and
the required measurement range for the sample to be measured.
3. Place the sample in sample loading position of the sample changer.
Low volume Beaker can only be used with the adapter beaker and
only with Fast Run capillaries.
4. The start window will open automatically.

100 °C
Figure 51: Start sample

Enter sample The entry of a sample number is required at the start of the measurement.
number and Entry of the sample description is not essential for the start of the
description measurement.
Operator List The device has an Operator data base for twenty names. See chapter 8.1 on
page 71.

Press the key Operatr to move the cursor under the operator’s name. Now
Operator the user name can be selected by pressing the key Operatr a number of
times, or using the hot key (see chapter 8.1 on page 71). If the hot key is
double-figure (e.g. 15), the numbers 1 and 5 must be entered within 0.5
seconds of one another. Then press the key.
For your next measurement your name will be present here, so that you do
not need to enter anything.
Starting the feed-in Once you have concluded the entries, you can decide whether this sample
has a high priority and should be measured immediately or not. The sample
is placed at the back of the order queue at the position XX using the function
key Start as Pos. XX . With the function key Start as Next the sample is
measured next. This means this sample is positioned behind the
measurement that is currently running (this also includes samples which are
in the preheating position).
Automatic viscosity The viscosity determination runs automatically. The course of the
determination measurement can be seen on the display.
Left post Right post
Meßstelle
Actual bathtemperature
100.00 °C 130.00 °C Viscosity range of capillary
Actual measured sample
Actual status and
(XX) number of Orders
Figure 52: Overview window
When the viscosity determination has finished, the measurement result is

saved in the results database.
Error Messages If an error occurs during the measurement, a continuous tone is emitted. The
Beeper Tone beeper tone is cancelled with the key and you receive a brief
description of the error with the display of the error number.
Ejection of sample After the test is finished, the sample is automatically transported into the
beakers discharge tray. The magazine accommodates ten sample beakers that
should be emptied periodically as sample beakers collect. When the
magazine is full, a message appears on the display. Even with a full
magazine, all pending measurements will be completed, but it may soon be
impossible for samples to enter.
Make sure that you also empty the beaker discharge tray.
Print measurement If the parameter “Auto print” is selected the measurement result will be
result printed out at the end of the test. (See chapter General Parameters, page 58).

5.3 Order list
All samples to be measured are listed in the order list. This can be opened
from the menu Overview (Figure 52: page 51).
Figure 53: Order list window
In the order list it is still possible to delete individual orders. Sample beakers
of deleted orders are ejected.
Orders already in process cannot be deleted with this function Use the
button and then use the Abort soft key to cancel a measurement.
5.4 Empty the Slop container
General A full Slop container will interrupt the viscosity determinations. Samples
which still have to be determined will not processed. Therefore the slop
container should be emptied well-timed. During this time it is not allowed to
perform viscosity determinations. Either there are no orders in the sample
changer or both posts are in the status “paused” see chapter Cancellation of
measurement, page 54.
With Slop sensor The slop sensor (638-031) prevents overfilling of the slop container. Before
viscosity determination starts, it is checked for the message „slop full“. As
long as this is the case the viscosity determination do not start. Actual
running Viscosity determinations inclusive cleaning of the other post will be
finished.
Without Slop sensor To prevent the slop container for over filling it should be bigger as the
summary of the connected solvent containers. It is clear, that the slop
container have to be emptied, when the solvent containers will be filled.

5.5 Cancellation of measurement
Cancellation of You can cancel the measurement sequence at any time. To do this, press the
measurement key . A window, Cancel test?, opens. Now it must be decided whether
the device is to pause at the end of the measurement or whether the test
sequence is to be immediately cancelled.
Abort: The current test will be aborted and the sample will flow back
into the beaker and the capillary will be cleaned. The
measurement position will remain in the idle mode. For example:
A test should be aborted, if the sample inserted is out of the
measuring range of the capillary tube.
Pause: The pause function can be used, for example, when the HVM472
should be switched off during the night, but there are still
samples to be tested.
The sample in the capillary and the sample in the preheat position
will be measured and cleaned. Afterwards the cycle will be
stopped.
Restart the next test The next test is started with the Init key in the Test window (See chapter
5.6).

5.6 Initialization of the post (stop, pause, error)
Initialize After test interrupt (stop, pause, error) it is necessary to initialize the post.
Please press the Init button in the menu Overview (Figure 52: page 51) to
open the initialize window.
Figure 54: Init Window
Left post, Right post Post, which should be initialized.

Clean Starts the cleaning cycle with the actual Parameters and runs the next sample
from the order list. If the order list is empty, will the post remain ready to
start a new sample.
Run Runs the next sample from the order list without cleaning. But it is
necessary, that the capillary is clean and dry. Otherwise please start first a
cleaning cycle with the Clean button.
Clean / Run After pressing the button Clean or Run a security question occurs. Please be
sure that the capillary is complete empty, cleaned and dry. Otherwise the
next sample will not be measured correct!
Figure 55: Initialize (Security question)
Reset
May use this function only, if the post is not responding after a error. For
example, it is not possible to feed in a sample at the sample changer. The
button Reset interrupts immediately every action of the selected post and
initialize it without influence to the other post.

5.7 Possible status of the post
Initialize If the post is switched on, the sample changer and the NTC sensors have to
be initialized. Whereby the NTC sensors are initialized when the bath
temperature is reached and stable. The initializing of the NTC sensors is only
possible when the other post is not in the status “Sa. Equilib., Sampling,
Measuring”.
Bath temp. The bath temperature is not reached or not stable.
Ready The post (capillary) has nothing to do.
Sampling The sample beaker is under the capillary and the sampling is started.
Sa. Equili. The sample is in the capillary and the sample is to be equilibrated. The
equilibration time depends from the parameter Equilibr. time 1 and 2.
Measuring The measuring of the sample is started. The detection system measure the
time between the “upper” and “lower” NTC sensor. If the measure
parameters (Max no. of flows, do all flows, tolerance) are not fulfilled, the
next determination starts.
Let out The Viscosity determination is finished, the result is in the database stored.
Now the sample flows back to the sample beaker. The let out time should
ensure, that the complete capillary is empty. It depends on which bulb the
sample was measured, the flow time and the viscosity of the sample. It varies
between 25 seconds and could be longer as 20 Minutes.
Wait It could sometimes happen, that one post has to wait for actions that are
running on the other post.
Cleaning The capillary is flushed with solvent.
Drying Air is pressed through the capillary to dry it. The drying time depends to the
Parameter “Drying time”.
Paused The post is paused. To restart see chapter 5.6 on page 55.
Stop The post is stopped. To restart see chapter 5.6 on page 55.
Sa. moving A sample is moving in the sample changer
Diagnostic The post is in the diagnostic mode.
Error An error had occurred. To open the message window press the button
. Please see also Chapter 9 on page 73

Chapter 6 Setting parameters

...contains information on the parameter menu and its submenus plus notes
on the individual parameters.
This chapter...
...is aimed at operating personnel
...contains information on the parameter menu and its submenus plus notes
on the individual parameters.
6.1 Parameter Menu
To access the Parameter menu, select the function key Param. in the
window Main menu.
Figure 56: Parameter menu
General Using the function keys General , Left and Right you can change the
Left general device parameters, such as the printer configuration or the
Right parameters for viscosity measurement at the corresponding left or right
measuring post.
Print With the function key Print the menu for Parameter Printout opens.
Login If parameter modification is not permitted for the logged-in user, the user
rights can be changed via the function key Login .
Default Each individual parameter can be reset to the ex-works setting with the
function key Default .
Save If parameters have been changed, the function key Print changes to the
function key Save . The changed parameters must be saved with the
function key Save .
The key Menu returns to the next higher menu level. If changed parameters
have not been saved, the changes are lost.
Version 4.1F Setting parameters 57

6.2 General Parameters
You call up the window Parameters General using the button General .
General parameters, e.g. printer settings, display language, etc. can be set in
the menu Parameters General. Also, the options and accessories must be
registered here.
Language Selects the display language.

Serial number Displays the serial number of the test device. The serial number also appears
on the printout of the test results. It cannot be changed.
Unit identifier Used for identifying the device in a CAN network. The relevant device ID
must only occur once in the network.
Lab name Here, the name of your laboratory can be entered. The laboratory name also
appears on the printout of the test results.
PC controlled If the test device is operated using the Herzog HLIS, this parameter must be
set to YES.
Otherwise the test device operates in the "Stand alone" mode.
Baud rate Sets the baud rate for the serial interface. The baud rate set here must match
the baud rate set on the PC.
CAN network Sets whether this test device is operated as Master or Slave in the CAN
network.
Printer type Selects the printer driver. Hewlett Packard, Epson and Citizen printers that
support the ASCII character set are supported. Try out the drivers if you
would like to connect a printer from another manufacturer.
Lines per page Number of lines that can be printed on a page. If necessary, refer to the
manual for your printer.
Auto Print Here, you can set whether the test log is to be printed out automatically after
the viscosity measurement or after a cancellation.
Printout There is a choice of three different printer logs.
Result:
Printout of the measurement result.
Result+times:
Printout of the measurement result and the run-out times.
Result+times+parameters:
Printout of the measurement result, run-out times and the parameters
used for this measurement.
Auto Transfer You select whether the data transfer is to occur automatically or on request.
The data transfer then occurs through the serial interface to an LIMS after
the viscosity determination or after a cancellation...
Time format Selects 12 or 24-hour format.
Time Displays the currently set time. If the set time does not match the current
local time, re-entry is necessary. The hours, minutes and seconds must
always be entered as double figures. The colon as delimiter is entered using
58 Setting parameters Version 4.1F

the , key.
E.g.: 125 hrs, PM.
Enter: 01 , 25 then toggle to PM
AM/PM In the 12-hour format antemeridian (morning) and postmeridian (afternoon)
can be toggled.
In the 24-hour format this parameter cannot be changed.
Date format Selection of the sequences
day, month, year (DD.MM.YYYY) and
month, day, year (MM.DD.YYYY).
Date Displays the currently set date. If the set date does not match the actual date,
re-entry is necessary. The day and month must be entered as double figures
and the year with four places. The colon as delimiter is entered with the ,
key.
E.g. : 2.01.02
Enter: 02 , 01 , 2002
Slop Sensor ? In order to prevent overflow of the solvent-waste (slop) container, a sensor
available as accessory, can be connected to the test device. To activate the
slop sensor, this parameter must be set to "Yes".
No. of solvents As standard the HVM472 offers the possibility of using two solvents. If
required, it is possible to equip the HVM472 with up to four solvents.
This expansion option for the HVM472, can only be carried out at the
factory or by a Herzog factory trained representative, must be set here.
Preheatp. left If samples with a relatively low solidification point are to be measured, the
HVM472 can be fitted at the factory or by a Herzog factory trained
representative with a preheating position at the left measuring point (option).
This change to the device hardware must be set here.
Preheatp. right If samples with a relatively low solidification point are to be measured, the
HVM472 can be fitted at the factory or by the Herzog factory trained
representative with a preheating position at the right measuring point
(option). This change to the device hardware must be set here.
Buzzer time The duration of the acoustic tone, which signals the termination of the
measurement, can be entered here. The buzzer is deactivated with the entry
"0".

6.3 Parameters for the left measuring post
With the function key Left you call up the window Parameters: Left Post.
In the menu Parameters: Left measuring post the parameters for the
viscosity determination at the left measuring point, e.g. bath temperature,
temperature stabilization time, tolerance, etc., are summarized.
Temp. unit Selects the desired temperature unit °C or °F.
Bath temp. Entry of the set-point temperature for the viscometer bath.
Equilibr. time 1 Time in which the sample at least remains in the viscosity analyzer during
the first measurement cycle before the measurement sequence begins (run-
out of the sample).
Equilibr. time 2 Time in which the sample at least remains in the viscosity analyzer during
the repeat measurement before the measurement sequence begins (run-out of
the sample).
This time can be selected shorter than Equilibr. time 1, because part of the
sample remains in the stabilized part of the capillary tube during a repeat
measurement.
Type of equilibr The equilibration of the sample could be done in the static or dynamic mode.
Static: The sample will remain n the capillary without movement
Dynamic: The sample will be moved around the „upper“ NTC sensor.
The idea of the dynamic equilibration is to achieve a shorter
equilibration time.
If the sample is volatile this parameter should be set to
“static”.
Max no. of flows Maximum number of measurements (times) to be carried out with a sample.
If, for example, the value is set to 1, the viscosity determination is terminated
after the first run-out time.
If, for example, the value is set to 4, the viscosity determination is terminated
once two consecutive run-out times are obtained within the set Tolerance.
If, after four run-out times, the set Tolerance is not achieved, the viscosity
determination is cancelled.
Do all flows If this parameter is set to "Yes", repeat measurements are carried out until
the maximum number of measurements of the parameter Max. no. of flows
has been reached. In this case the set Tolerance is not taken into account.
Tolerance Maximum percentage deviation that two consecutive run-out times may have
in order to successfully terminate the viscosity determination.
The parameters Preheat temp and Preheat time are only regarded when the
parameter Preheatp. left is set to "Yes" in the menu Parameters General.

Preheat temp. Set-point temperature for the preheat position.
The temperatures for slop tube and slop bowl are set in dependence of the
 bath temperature.
The slop tube temperature is set to the same value like the bath, but it’s
limited to max. 110°C. The slop bowl temperature is also set to the value of
the bath, but it’s limited to max. 120°C.

Preheat time Minimum time for which the sample is to be placed in the preheater.
The parameters Solvent 3 and Solvent 4 are only regarded, when the
parameter No. of solvents is set to the appropriate number in the menu

Parameters General.
The following 12 flushing cycle settings take into account the sample
 viscosity relative to the measurement range of the capillary tube, because
 highly viscous samples may require more intensive flushing than thinner
samples.
Low Visc. Sol. 1 With a low viscosity relative to capillary tube, number of flushing cycles
 with Solvent 1.
with Solvent 2.
with Solvent 3.
with Solvent 4.
Med. Visc. Sol. 1 With a medium viscosity relative to capillary tube, number of flushing cycles
with Solvent 1.
with Solvent 2.
with Solvent 3.
with Solvent 4.
High Visc. Sol. 1 With a high viscosity relative to capillary tube, number of flushing cycles
with Solvent 1.
with Solvent 2.
with Solvent 3.
with Solvent 4.
Dry time Time duration for drying the capillary tube
6.4 Parameters for the right measuring post
With the function key Right you call up the window Parameters: Right
Post. All the descriptions from Chapter 6.3 also apply to the right measuring
point.

6.5 Printout Parameters
With the function key Print you call up the window Parameter Printout:
Figure 57: Parameter Printout
General With the function key General all General Parameters will be printed.
Left With the function key Left all Parameters of the left post will be printed.
Right With the function key Right all Parameters of the right post will be printed.
All With the function key All all Parameters (General, Left, Right) will be
printed.

Chapter 7 Results Data Base

...contains information on processing the saved measurement data.
This chapter...
7.1 Data Base: Menu
You call up the data base by selecting the function key Result in the window
Main menu.
When the capacity limit of the results database of 400 result data sets has
been reached, the oldest data record is first deleted before the new data
 record is entered (first in, first out).
Figure 58: Results database
General Using the function key General , the general measurement parameters,
such as temperature equilibration time, tolerance, are displayed.
Times Using the function key Times , the individual run-out times with the
tolerances are displayed.
Print Using the function key Print , the menu Result Printout opens.
Trans Using the function key Trans , the result is transferred to the serial
interface.
Message If Errors arise during the viscosity determination, they can be displayed
using the function key Message .
Change If changes in the sample number, sample description or the temperature unit
are necessary, these are possible using the function key Change .
Delete Using the function key Delete it is possible to delete individual data records.
The key Menu returns to the next higher menu level.
7.2 Data Base: Measurement Results
The window shows you the most important data from the data record of the
saved measurements. You can skip to the next/previous data record with
/ .
Version 4.1F Results Data Base 63

Sample Data record / data records

number
Sample description Date
Time
Result
Figure 59: Results database: Result
Sample number Description of the measured sample.

Sample description Extended description of the measured sample.
Result Result of the viscosity determination.
E.g.: V. : 3.4567 @ 100°C 0.05% OK
3.4567  The sample has a kinematic viscosity of
3.456 mm²/s.
100°C  The viscosity determination was carried out at this
temperature.
0.05%  Deviation between the last two run-out times.
OK / !!!  Indicator about the quality of the viscosity
determination. The criteria are the permissible
tolerance between two run-out times and the
permissible deviation of the bath temperature.
If the parameter “Max. no. of times” has been set to the value 1, the
viscosity determination is terminated after one run-out time. This means that
 no tolerance between two run-out times can be calculated or displayed.
If the parameter “All run-out times” has been set to “Yes”, the viscosity is
calculated from the last two run-out times.


Data record / Data Data record: Indicates the current position in the database.
records  Data records: Total Number of data records in the database.
Date The measurement of the sample was started on this day.
Time The measurement of the sample was started at this time. (The sample was
sucked into the capillary).
7.3 Data Base: General
Here you will find the parameters with which the viscosity determination has
been carried out, as well as general displays.
Sample number Data record / Data records
64 Results Data Base Version 4.1F

Figure 60: Results database: General
Operator Name of the laboratory assistant who was logged in at the start of the
viscosity determination.
Constant 0,10245  Capillary constant with which the viscosity has been
determined.
links  Post, where the viscosity determination were performed.
FR  Capillary type for viscosity measurement.
FR = Fast run capillary
St = Standard capillary.
Bulb The viscosity was determined with sample in this bulb.
Equilibr. Time 1 The time period, which the sample was in the viscosity analyzer during the
first measurement cycle prior to the start of the measurement sequence
(sample run-out).
Equilibr. Time 2 The time period, which the sample was in the viscosity analyzer during the
repeat measurement prior to the start of the measurement sequence (sample
run-out).
Allow. Tolerance Allowed (permissible) tolerance between the last two measurements.
Preheat temp. Set-point temperature for the preheating position.
Preheat set time Minimum time period which the sample must spend in the preheat position.
Preheat time The time period which the sample has actually spent in the preheat position.
Solvent 1 Indication of the number of flushing cycles used to flush the capillary tube
after the viscosity determination with Solvent 1.
Dry time Indication of how long the capillary tube was dried after flushing.

7.4 Data Base: (Flow) Times
In this window the flow times of the individual measuring cycles are
displayed. The number of the measuring cycles depends on parameters such
as:
Max no. of flows
Do all flows
Tolerance
See 6.3 Parameters for the left measuring
Figure 61: Results database: Times
Flow time 1 First flow time of the viscosity determination.

Flow time 2 Second flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 3 Third flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 4 Fourth flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 5 Fifth flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 6 Sixth flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 7 Seventh flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 8 Eighth flow time of the viscosity determination with the deviation to the
previous flow time.
Flow time 9 Ninth flow time of the viscosity determination with the deviation to the
previous flow time.

7.5 Data Base: Print
It is possible to start the printout of a test log from this menu.
Figure 62: Results database: Print
Result Using the function key Result , the printout of the test result is sent to the
printer.
=======================================
Herzog HVM472 Viscometer 12.03.03
Test Report
034720021 Right post
=======================================
SAMPLE 245689760247
171,92 mm²/s @ 40°C -0,02% OK
Constant (C2): 1,6213 mm²/s² FR

Operator: Schlesinger
Test-Date / Time: 26.03.03 / 08:43
Times Using the function key Times , the printout of the test result and the run-out
times is sent to the printer.
=======================================
Test Report
=======================================
SAMPLE 245689760247
171,92 mm²/s @ 40°C -0,02% OK
Flow times: 105,98 s

106,01 s +0,03%
106,03 s +0,02%
106,05 s +0,02%
Test-Date / Time: 26.03.03 / 08:43

General Using the function key General , the printout of the test result, run-out times
and the parameters is sent to the printer.
=======================================
Test Report
=======================================
SAMPLE 245689760247
171,92 mm²/s @ 40 C -0,02% OK
Flow times: 105,98 s

106,01 s +0,03%
106,03 s +0,02%
106,05 s +0,02%
Bulb: middle
Equilibr. Time 1: 240 s
Equilibr. Time 2: 200 s
Equlibr. Type: dynamic
Preheat (set val.): 0 s @ 40.00 C
(act.val.): 0 s
Solvent 1: 3 cycles
Solvent 2: 1 cycles
Solvent 3: 0 cycles
Solvent 4: 0 cycles
Test-Date / Time: 26.03.03 / 08:43
7.6 Data Base: Transfer
Using the function key Transfer , the data transfer is started. A string with
the results data is output to the serial interface.
See chapter LIMS, page 125

7.7 Data Base: Message
In this menu the messages are displayed which have arisen during the
viscosity determination.
Post Indicator (R/L) Message indication Message

Figure 63 Data Base Message
7.8 Data Base: Change
In this menu changes to the sample number and sample description can still
be carried out. Similarly, it is also possible to change the temperature units.
The bath temperature of the measurement result is converted to the currently
set temperature unit.
Sample number
Sample number
description
Sample
Temperature
description
unit
Figure 64: Data Base Change
Temperature
unit

7.9 Data Base: Delete
In this menu individual data records can be deleted.

Sample description
Figure 65: Data Base: Delete
Sample description

Chapter 8 Operator List and Login Levels
This Chapter ... ...is aimed at operating personnel

... contains information on operator list and permission of access,
password protection.
8.1 Operator List
You call up the by selecting the function key Opr. Li. the window Operator
list.
Figure 66 Operator list
Operator list There is no relation between the operator list and the access levels. The
operator list is only a “database” to make it easier and faster to chose the
operator during start of a sample. The length of the operator list is restricted
to 20. If one name is deleted from the operator list it will remain a blank line.
So the “hot key” for the other operators will not change.
Operator name 10 alphanumeric signs is the maximum length.
Hot key The “Hot key” number is used during start of a sample to chose the operator
very fast from a list of operators. See chapter 0 on page 49. It is not possible
to edit the number.
8.2 Login, Access levels
You call up the by selecting the function key Login the window Access
level.
Access level The access levels with password protection are used to keep the parameters
or calibration data safe. So it is impossible to make changes for unauthorized
people.
Figure 67 Access level
Do Test This level allows only to perform tests and to look for all data.
Version 4.1F Operator List and Login Levels 71

This levels allows also to change the parameters and to use the diagnostic
Config
test
Calibr. This level opens the access to use all functions of the unit. Also change of
the calibration (bath temperature, constancies) is possible.
Change Here it is possible to change the password for the actual access level.
8.2.1 Change Access Levels

Change without use If no password was ever set, or the password is deleted, the new access level
of password is activated immediately.
Change with use of If a password is used, the window (see Figure 68: Login with password use)
password is opened. Now it is necessary to key in the correct password and to press the
OK button.
Figure 68: Login with password use
Correct password If the password is correct, it is possible to have access to the chosen level.
Wrong password If the password is wrong, the access level is set to the lowest level, “Do test”.
Forgotten password If the password is forgotten, it is possible to reset it. Therefore open the
window for enter the password for the access level, which belongs to the
forgotten password (see Figure 68: Login with password use). Now it is
necessary to press more than twenty times the left small function key in the
window password.
The password is now reset to default and the access
to the chosen level is open. If this access level should
be password protected, it is necessary to change the password.
8.2.2 Change password

New password Key in the new password. Only numeric signs are allowed.
Repeat password Repeat the password and press the Save button. If there is a difference
between the new and repeated password it will not be accepted.
Figure 69: Change Password
72 Operator List and Login Levels Version 4.1F

Chapter 9 Messages
This chapter... ...is aimed at operating and service personnel.

...contains information on any errors which may occur and how to
resolve them.
9.1 Messages, description
The error list will be deleted when a new test starts. All messages, which
have influence of the quality of the viscosity measurement, are saved in the
result database (see chapter 7.7 on page 69)
The Alarm key opens the Message window.
Post Indicator (R/L) Message indication Message
Figure 70: Message Window
Post indicator “A” for general messages

“L” for messages from the left post
“R” for messages from the right post
Message indication For easily search in this manual is the message indication put together from
the message class (first two numbers) and the message number (the last two
numbers).
Message class 01 Messages, not Errors
02 Errors from the sample lift
03 Errors from the preheat position lift
04 Errors from the sample load position
05 Errors from the sample discharge position
06 Errors from the chain
07 Errors from the bath
08 Errors from preheated areas
09 Errors from the NTC detection
10 Errors from the temperature measurement
11 Errors from the user interface
12 General errors
13 Internal RAM Error (Checksum)
14 Internal Software Problems (Tasks)
Version 4.1F Messages 73

9.2 Messages class 01. Messages, not errors
01 01 Abort by user! Error condition:

User aborted the viscosity test.
Remedy:
▪ Initialize the post. See chapter 5.6 page 55.
01 02 Cleaning: No solvent! Error condition:

No solvent detection after 2 minutes pumping.
Remedy:
▪ Fill the solvent container.
▪ Change the solvent pump.
▪ Change the solvent detection (light barrier) on top of the
capillary.
▪ Change the board 607-237.
Possible causes:
▪ Empty solvent container.
▪ Solvent tube is not at the bottom of the solvent container.
▪ Solvent filter is in an impermeable manner.
▪ Solvent pump is defective
▪ Light barrier or connection tube is not mounted. See chapter
3.318 on page 30.
▪ Fault on board 607-237
01 03 Slop container is full! Error condition:

Before measuring start of the sample the slop sensor will be
checked. The message occurs, if the slop sensor is wet.
Remedy:
▪ Empty the slop container
▪ If no slop sensor is connected change the parameter “slop
sensor” to “No”. See chapter 6.2 on page 58.
Possible causes:
▪ Slop container is full.
74 Messages Version 4.1F

01 04 Slop sensor is faulty Error condition:

(1)
The resistance of the slop sensor is too high
Remedy:
▪ Connect the slop sensor to the unit
▪ If no slop sensor is available change the parameter “slop
Possible causes:
▪ Slop Sensor is not connected.
▪ Slop sensor is broken
01 05 Slop sensor is faulty Error condition:

(2)
The resistance of the slop sensor is too low
Remedy:
▪ If no slop sensor is available change the parameter “slop
Possible causes:
▪ Slop sensor is broken
01 06 Other post is still Error condition:

cleaning!
It is not possible to clean left post and right post at the same time.
Remedy:
▪ Wait until the other post is in the state “drying” or “ready”.
Then start cleaning again.
Possible causes:
▪ One post is still in the “cleaning” state.
01 07 Lift is not in lower Error condition:

position!
The measuring lift was not in the lower position, whereas the
cleaning of the post started manually.
Remedy:
▪ Change to the diagnostics test and move the measuring lift to
the lower position.
Possible causes:
▪ Someone moved the measuring lift by hand.
▪ The light barriers for position detection are faulty.

01 08 Calculated visc. is too Error condition:

high!
The calculated viscosity is higher than 9999 mm²/s.
Remedy:
▪ Key in the correct capillary constant. See chapter 11.1.2 on
page 106.
▪
Possible causes:
▪ Wrong capillary constant.
9.3 Messages class 02. Measuring lift
02 01 Measuring lift Error condition:

initialization!
At the unit startup the measuring lift could not be initialized.
Remedy:
▪ Check, if a mechanical crash had happened.
▪ Check the lift motor
▪ Check the light barriers and their adjustment
▪ Reset the unit.
Possible causes:
▪ Mechanical crash
▪ Motor is defective
▪ Light barriers are defective
02 02 Measuring lift Error condition:

timeout!
Measuring lift could not start or finish its movement.
Remedy:
▪ Reset the unit.
Possible causes:

02 03 Meas. lift was not Error condition:

lower pos.!
The measuring lift was not in the lower position, whereas the unit
is switched on.
Remedy:
▪ The unit will initialize the measuring lift automatically.
▪ If there was a sample in the measuring lift, it was discharged
and not measured! It is necessary to restart this sample.
▪ If the capillary is polluted, or there are still samples in the
order database it is necessary to start a cleaning cycle. See
chapter 5.6 on page 55
Possible causes:
▪ Power failure during measurement.
▪ Manually movement of the measuring lift.
▪ Switch off of the unit during measurement cycle.
02 05 Meas. Lift: wrong Error condition:

signal!
Light barrier signals of the measuring lift are not in the correct
sequence.
Remedy:
▪ Adjust the light barriers
Possible causes:
▪ The light barriers are not adjusted after exchange.
02 06 Meas. Lift up: middle Error condition:

pos!
During the lift up movement was no middle position detected.
Remedy:
▪ Clean the light barriers and the light barrier activator.
▪ Check the light barrier adjustment
Possible causes:
▪ There is some dirt on the light barrier or the activator
▪ The adjustment of the lift is not exact.
02 07 Meas. Lift down: Error condition:

middle pos!
During the lift down movement was no middle position detected.
Remedy:
▪ Clean the light barriers and the light barrier activator.
▪ Check the light barrier adjustment
Possible causes:
▪ There is some dirt on the light barrier or the activator
▪ The adjustment of the lift is not exact.

02 08 Sample changer Error condition:

full!
The measuring lift is not in the lower position and the sample
changer is full. There is no free position to move the lift down.
Remedy:
▪ If the sample changer is completely full, take one beaker out
off the sample changer and reset the unit
▪ If the sample changer is not full, check adjustment and
function of the light barrier that scans the beakers at the unit
startup
Possible causes:
▪ Manually insert of beakers
▪ Scan light barrier defective or wrong adjusted.
02 09 Meas. Lift: unknown Error condition:

error!
A problem that couldn’t be located exactly has happened.
Remedy:
▪ Try to note down some statements, what happened before this
error occurred, e.g. other lift messages, any earlier lift crashes
etc. Give this information to the Herzog service team.
Possible causes:
▪
9.4 Messages class 03. Preheat position lift
03 01 Preheat lift Error condition:

initialization!
At the unit startup the preheating lift could be initialized.
Remedy:
▪ Check the lift motor
▪ Reset the unit.
Possible causes:

03 02 Preheat lift timeout! Error condition:

Preheat lift could not start or finish its movement.
Remedy:
▪ Reset the unit.
Possible causes:
▪ Motor is defect
03 03 Preh. lift was not Error condition:

lower pos.!
The preheat lift was not in the lower position, whereas the unit is
switched on.
Remedy:
▪ The unit will initialize the preheat lift automatically.
▪ If there was a sample in the preheat lift, it was discharged and
not measured! It is necessary to restart this sample.
Possible causes:
▪ Power failures during preheat.
▪ Manually movement of the preheat lift.
▪ Switch off of the unit during preheat cycle.
03 04 Preheat lift: wrong Error condition:

signal!
Light barrier signals of the preheat lift are not in the correct
sequence.
Remedy:
Possible causes:

9.5 Messages class 04. Sample load pos.
04 01 Init. load position Error condition:

faulty!
At the unit startup the load position could be initialized.
Remedy:
▪ Check the load position motor
▪ Reset the unit.
Possible causes:
04 02 Timeout loading Error condition:

beaker!
Loading position could not start or finish its movement.
Remedy:
▪ Sometimes the unit itself can solve this problem. Please check
the order list if this order is entered twice. If so, delete both
orders to remove the beaker and load it again.
Possible causes:
▪ Mechanical crash, e.g. beaker jams when moving into the
sample changer
▪ Motor is defect
04 03 Beaker in loading Error condition:

position!
During initializing of the post, a beaker in the loading position was
detected.
Remedy:
▪ If a beaker is in the loading position, take it out.
▪ Assure that the light barrier is out of sunlight. E.g. Close a
open housing, Take away reflective items
▪ Check the light barrier.
▪ Check the board 607-236.
▪ Reset the unit.
Possible causes:
▪ Sun light is affect the light barrier
▪ The light barrier is misplaced.
▪ The light barrier is broken.
▪ Fault on board 607-236.

04 04 Sample changer is Error condition:

full!
If the sample changer is full, it is not possible to load an additional
beaker.
Remedy:
▪ Empty the discharge tray.
▪ Wait for a free position.
Possible causes:
▪
04 05 Load position: no Error condition:

beaker!
Immediately after start of loading of the beaker, the light barrier
doesn’t detect a beaker anymore.
Remedy:
▪ Insert the beaker again.
▪ Please check the order list if this order is entered twice. If so,
delete both orders to remove the beaker position and load it
again.
Possible causes:
▪ The beaker was removed.
▪ The light barrier was misplaced.
04 06 Load pos: Invalid Error condition:

position!
The load position is not in the zero position and it seems to be a
beaker in the load position
Remedy:
▪ Take the beaker out of the load position.
▪ Reset the unit
Possible causes:
▪ The unit was switched off during loading a beaker.
▪ The load position was turned manually.
▪ A collision with the chain has happened.

9.6 Messages class 05. Sample discharge
05 01 Init. phase out faulty! Error condition:

At the unit startup the phase out motor could be initialized.
Remedy:
▪ Check the phase out motor
▪ Reset the unit.
Possible causes:
05 02 Timeout phase out Error condition:

beaker!
Phase out could not start or finish its movement.
Remedy:
▪ Empty the discharge tray
▪ Reset the unit.
Possible causes:
▪ The discharge tray is moved several times in and out, without
emptying
▪ Motor is defect
05 03 Phase out wrong Error condition:

signal!
Light barrier signals of the phase out are not in the correct
sequence.
Remedy:
Possible causes:

05 05 Phase out: tray is full! Error condition:

The discharge tray is full
Remedy:
▪ Empty the discharge tray.
▪ If the tray is empty check the micro switch.
Possible causes:
▪ The micro switch is broken.
05 06 Phase out: no tray! Error condition:

A beaker should be discharged, but no tray is inserted.
Remedy:
▪ Insert the discharge tray.
▪ Check the micro switch.
Possible causes:
▪ The micro switch is broken.
05 07 Phase out: not Error condition:

possible!
A beaker should be discharged, but it is impossible.
Remedy:
▪ See error 0505 and 0506
Possible causes:
▪ See error 0505 and 0506
9.7 Messages class 06. Chain
06 01 Chain: Zero point Error condition:

timeout!
It is not possible to find the chain zero point during initialization.
Remedy:
▪ Reset the unit.
▪ Lubricate the chain.
▪ Check the position light barrier.
Possible causes:
▪ Mechanical problems with the chain.
▪ Broken zero point light barrier.
▪ Motor problems

06 02 Chain: time out Error condition:

moving!
The chain is not moving or is moving too slow.
Remedy:
▪ Reset the unit.
Possible causes:
▪ Misplaced position light barrier.
▪ Broken position light barrier.
▪ Motor problems
06 03 Chain move zero Error condition:

point!
Zero point was not detected during movement of the chain.
Remedy:
▪ Reset the unit.
▪ Check the zero position light barrier.
Possible causes:
▪ Misplaced zero position light barrier.
▪ Broken zero point light barrier.
▪ Motor problems
06 04 Chain/measuring lift Error condition:

locked!
The lift was between the lower and middle position during the
chain should be moved.
Remedy:
▪ The unit tries to solve this problem automatically.
▪ If the unit doesn’t continue, reset the unit
Possible causes:
▪ The lower position of the sample lift is not correct adjusted.
▪ Mechanical problems

06 05 Chain/preheat lift Error condition:

locked!
The lift was between the lower and upper position during the chain
should be moved.
Remedy:
Possible causes:
▪ The lower position of the preheat lift is not correct adjusted.
06 06 Chain/load position Error condition:

locked!
The load position was not at zero point during the chain should be
moved.
Remedy:
Possible causes:
▪ The load position was moved manually.
06 07 Chain/phase out Error condition:

locked!
The phase out arm was, is not in the middle position during the
chain should be moved.
Remedy:
Possible causes:
▪ The middle position of the phase out is not correct adjusted.
06 09 Chain: positioning Error condition:

faulty!
During movement of the chain, the zero point was detected on a
wrong position. This means one or more positions are not
detected.
Remedy:
▪ Check if the samples and their results are OK.
▪ Clean the light barrier activators
Possible causes:
▪ Dirty light barrier activators
▪ Misplaced light barrier.

06 11 Chain movement too Error condition:

slow!
The chain is not moving or is moving too slow.
Remedy:
▪ Reset the unit.
Possible causes:
▪ Defect position light barrier.
▪ Motor problems
06 12 Chain: beaker is Error condition:

missing!
A sample changer position that should have a beaker inserted was
recognized as empty.
Remedy:
▪ Check if the samples and the results are OK
▪ Reset the unit.
▪ Check the scan and position light barriers.
Possible causes:
▪ Motor problems
▪ The beaker was manually removed
06 13 Chain: beaker at Error condition:

wrong pos!
At a sample changer position that should be empty a beaker was
recognized.
Remedy:
▪ Check if the samples and the results are OK
▪ Reset the unit.
Possible causes:
▪ Motor problems
▪ The beaker was manually inserted

06 14 Chain: timeout Error condition:

moving! (2)
The chain is not moving or is moving too slow. This message
occurs when the unit tries to fix a problem that happened before.
Remedy:
▪ Reset the unit.
Possible causes:
▪ Motor problems
06 15 Scan timeout! Error condition:

The chain is not moving or is moving too slow during beaker scan.
Remedy:
▪ Reset the unit.
Possible causes:
▪ Motor problems

9.8 Messages class 07. Bath
07 01 Bath temperature not Error condition:

stable!
The bath temperature was not in the allowed range during the
equilibration or measurement of the sample. (Deviation higher as
± 0,02°C @ bath temperature ≤ 100°C, ± 0,05°C @ bath
temperature > 100°C
Remedy:
▪ For bath temperature ≤ 40°C use the optional cooling control
system.
▪ Connect only one bath to one cooler.
▪ Place the unit not in current of air
▪ Don’ t place the unit in direct sunshine.
▪ Check the voltage fluctuation.
Possible causes:
▪ No constant flow in the cooling circuit.
▪ Not enough or too much cooler power. (see chapter 0 on page
34).
▪ Changing room conditions (Sunlight, current air).
▪ Voltage fluctuation.
▪ Fault at the heating device.
07 02 Bath heating! Error condition:

The bath heating is not sufficient.
Remedy:
▪ Switch off the cooler for high bath temperatures.
▪ Use the optional cooling control system for bath temperatures
near or below the ambient temperature.
▪ Check the heater
Possible causes:
▪ Heater not connected.
▪ Defective heater.
▪ Level or over temperature protection had switched off.
▪ Cooler power is too high.

07 03 Bath cooling! Error condition:

The bath cooling is not sufficient.
Remedy:
▪ If necessary connect a cooler to the bath. See chapter 0 on
page 34.
Possible causes:
▪ No cooler connected.
▪ Not sufficient cool power.
▪ No flow of coolant.
07 05 Bath overtemp. Error condition:

protection!
The bath over temperature protection was activated.
Remedy:
▪ Reset the unit.
Possible causes:
▪ Fault in the sensor
▪ To low adjusted over temperature protection.
07 06 Bath oil: Level too Error condition:

low!
The level of the bath medium is too low.
Remedy:
▪ Fill up the bath level. See chapter Bath filling on page 32.
▪ Reset the unit.
Possible causes:
▪ Too less bath medium
▪ Fault in the sensor.
9.9 Messages class 08. Preheat area
08 01 Temperature preheat Error condition:

pos.!
The preheat position can’t heat up to the desired temperature set
point.
Remedy:
▪ Reset the over temperature protection switch
▪ Check the heating
Possible causes:
▪ Over temperature switch is activated
▪ Heating is defective

08 02 Temperature slop Error condition:

bowl!
The slop bowl heating can’t heat up to the desired temperature set
point.
Remedy:
Possible causes:
08 03 Temperature slop Error condition:

tube!
The slop tube heating can’t heat up to the desired temperature set
point.
Remedy:
Possible causes:
9.10 Messages class 09. NTC detection
09 01 Communication NTC Error condition:

slave !
No communication between master and NTC processor
Remedy:
▪ Reset the unit
Possible causes:
▪ Fault on interface board 607-238.
▪ Fault on CPU board 650-153.
▪ Fault on NTC processor.

09 02 Timeout sampling! Error condition:

The lower NTC sensor did not recognize the sample in a period of
240s.
Remedy:
▪ Fill enough sample in the beaker.
▪ Measure the sample in a capillary with the correct viscosity
range.
▪ Preheat the sample.
▪ Check, if the tube connection between valve system and
capillary is tight.
▪ Check the vacuum pump.
Possible causes:
▪ Not enough sample in the beaker.
▪ The viscosity is to high for this capillary (viscosity range).
▪ The viscosity at ambient temperature is too high.
▪ The vacuum pump doesn’t work.
▪ Leakage in the connection between the valve system and the
capillary.
09 03 No lower sensor Error condition:

recognized!
The security switch (light barrier at the top of the capillary) was
reached during sampling of the sample, without recognizing of the
lower NTC sensor.
Remedy:
▪ Lower the preheat temperature.
▪ Clean the capillary.
Possible causes:
▪ The sample was hotter as the bath temperature.
▪ Dirt between the sensor and the glass wall.
09 04 No upper sensor Error condition:

recognized!
The security switch (light barrier at the top of the capillary) was
reached during sampling of the sample, without recognizing of the
upper NTC sensor.
Remedy:
▪ Lower the preheat temperature.
▪ Clean the capillary.
Possible causes:
▪ Dirt between the sensor and the glass wall.

09 05 Sampling time too Error condition:

short!
The time between detection of the lower and upper sensor during
sampling of the sample is too short.
Remedy:
▪ Fill enough sample in the beaker.
range.
▪ Set the preheat temperature lower.
Possible causes:
▪ Not enough sample in the beaker.
▪ The viscosity is too low for this capillary (viscosity range).
09 06 Measuring time too Error condition:

short!
The time between detection of the upper and lower sensor during
flow out of the sample is too short.
Remedy:
range.
▪ Chose a longer equilibration time.
Possible causes:
▪ The viscosity is too low for this capillary (viscosity range).
▪ The sample is not equilibrated.
09 08 NTC measuring Error condition:

timeout!
The measuring time from the upper to the lower sensor was longer
than 1500s.
Remedy:
range.
▪ Check, if the tube connection between valve system and
capillary is tight.
▪ Check the valve system.
Possible causes:
▪ The viscosity is too high for this capillary (viscosity range).
▪ The sample flows out during static equilibration.
▪ No atmospheric pressure at the top of the capillary during flow
out of the sample.

09 13 NTC Power adjust Error condition:

to sensor X! It was not possible to adjust the power at NTC Sensor X
16
Remedy:
▪ Check the connection of the plug from the capillary to board
607-238. See chapter 3.3 on page 26.
Possible causes:
▪ The plug of the capillary is not connected to board 607-238.
▪ Sensor X is defect.
09 20 NTC measurement Error condition:

switched off!
The measurement for this post is switched off, because of one of
the previously described errors.
Remedy:
▪ The remedy are described in the previously messages.
Possible causes:
▪ The causes are described in the previously messages.
9.11 Messages class 10. Temp. measurem.
10 01 Communic. temp. Error condition:

measurement!
No communication between master and temperature measurement
processor
Remedy:
▪ Contact the Herzog service
Possible causes:
▪ Fault on temperature measurement board 650-547
▪ Fault on interface board 607-238.
▪ Fault on CPU board 650-153.
10 02 Rmin! Error condition:

Measured values are out of range
Remedy:
Possible causes:

10 03 Rmax! Error condition:

Remedy:
Possible causes:
10 04 PT 500 bath! Error condition:

Remedy:
▪ Change bath thermometer
Possible causes:
▪ Defective bath thermometer
10 06 Pt100 Preheat Error condition:

position!
Remedy:
▪ Change preheat thermometer
Possible causes:
▪ Defective preheat thermometer
9.12 Messages class 12. General errors
12 01 Order not accepted! Error condition:

An internal program error has occurred. Please contact the Herzog
service, tell them the error number and try to describe what the last
few actions of the unit have been. Your description would be very
useful to analyze the defect!
Remedy:
▪ Please contact the Herzog service!
▪ Reset the unit

9.13 Messages class 13. Checksum
13 01 Checksum Error condition:

to An internal program error has occurred. All unit functions were
X reset. Please contact the Herzog service, tell them the error number
and try to describe what the last few actions of the unit have been.
Your description would be very useful to analyze the defect!
Remedy:
▪ Reset the unit.
▪ Check all parameters and calibration values
9.14 Messages class 14. Tasks
14 01 Task: XX Error condition:

to An internal program error has occurred. All unit functions were
20 reset. Please contact the Herzog service, tell them the error number
and try to describe what the last few actions of the unit have been.
Your description would be very useful to analyze the defect!
Remedy:
▪ Please contact the Herzog service!
▪ Reset the unit.


Chapter 10 Diagnostics
This chapter... ...is aimed at maintenance personnel

...contains information on the unit's diagnosis function.
10.1 Description
To access the Diagnostic menu, select the function key Diag. That is in the
right section of the window Main menu.
Figure 71: Main menus
The Diagnostic menu is separated in six menus.
Figure 72: Diagnostic menus
Val & Pum Menu, to test the valves and pumps.

Bath L Menu, to test the parts, which belongs to the left bath.
Bath R Menu, to test the parts, which belongs to the right bath.
Chgr L Menu, to test the parts, which belongs to the left sample changer.
Chgr R Menu, to test the parts, which belongs to the right sample changer.
General Menu, to test general parts and to see the software versions.
LED indicator Every function is also indicated by LED on the depending interface board
(.607-237 pump and valve control, 607-236 sample changer control, 607-239
preheating control).
In the diagnostic test is the user responsible for all actions.

 The software security switches are cut off in the diagnostic test.
The unit could be damaged!
Version 4.1F Diagnostics 97

10.2 Valves & Pumps

Figure 73: Function diagram, valves and pumps
Figure 74: Valve system
Valve 1 - 11
With the left, right cursor key is it possible to switch the valves on or off.
Valve 10 and valve 11 are only available if the additional option “3rd and
4th solvent capability” (04729-108-72) is built in.
Vac.-pump L, R Switch the vacuum pump on or off.
Sol.-pump Switch the solvent pump on or off.
Dry pump Switch the drying pump on or off.
98 Diagnostics Version 4.1F

10.3 Left, right bath
Bath level Indication, if the bath level is correct (OK) or not (Not OK).
Overtemper. Indication, if the bath temperature is lower than the Over temperature
protection switch (OK) or not (Not OK).
Heater 1 - 3 In every bath of the HVM472 is a heater system with three independent
heaters. With the left, right cursor key is it possible to switch the every
heater on or off.
Switch the heater on or off
Attention: If no left, right cursor key is pressed, to switch a heater, within
30 seconds, the heaters are switched off.
Cool valve If the option “Cooling Control System” (04729-108-73) is not built in, the
cool valve is not available,
Switch the cooling valve on or off.
NTC 1 - 4 Attention: If a measurement is running these values are not updated.
The showed value is a combination of the NTC value, Offset and
amplification.
Example: XXXXYZ
XXXX NTC-Value
Y Amplification
Z Offset
The NTC value must be within the range from 500 – 4000
The Amplification and offset is set automatically from the software and
depends from the bath temperature.
The change of the NTC value between air and a flowing equilibrated sample
must be higher as. 50.

10.4 Left, right sample changer

Figure 75: Sample changer front view
Chain zero position Drawer capacity

light barrier detection
Scan light barrier Drawer detection
Beaker detection
Sample lift
Drawer secure
light barrier 2
Preheat lift
light Load
barrierposition,
1 zero
position light
Sampleposition
Unload lift light
barrier
light barrier
barrier 1 1
Preheat lift Unload position light

light barrier 2 barrier 2
Figure 76 Sample and preheat position lift
Chain zero Starts searching for zero position of the chain

Chain direc. Change the chain direction.
Chain speed Not present. If the chain has to move more as three positions it will change
the speed during movement from slow to fast and back to slow.
Chain move Moves the chain for 10 positions.
Scan lightbarrier Detects, if a beaker is in the chain or not.
Position lightbarrier Detect the position of chain.
Unload beaker Carry out a complete unload cycle. Take care that an empty drawer is in.
Load pos zero Starts searching the zero position of the load position.
Load position Detects, if a beaker is in the load position or not.
Load beaker Carry out a “load beaker” cycle. Take care, that there is no beaker in the
chain!
Lift speed Changes the speed of the sample lift.
Lift position Shows the position of the lift and the status of the light barriers.
Example: down 01
down position of the lift
0 light barrier 1,
1 light barrier 2,
Moves the lift down

Moves the lift up.

Drawer Detects, if the drawer is in or out.
Drawer capac. Detects, if the drawer is full.
Drawer secure Locks the drawer.
Preheat pos Shows the position of the lift and the status of the light barriers.
Example: down 01
down position of the lift
0 light barrier 1,
1 light barrier 2,
Moves the lift down
Moves the lift up.
Preheat heater If the option “Preheating station” is not built in, the preheat heater is not
available,
Switch the heater on or off and shows the preheat station temperature.
Slop tube heater If the option “Preheating station” is not built in, the slop tube heater is not
available,
Switch the heater on or off and shows the slop tube temperature.
Slop bowl heater If the option “Preheating station” is not built in, the slop bowl heater is not
available,
Switch the heater on or off and shows the Slop bowl station temperature.

10.5 General
Buzzer Switch the buzzer on or off.

Slop detection Indication, if the slop vessel is full or not. The accessory 638-031 slop sensor
is necessary.
Can test Not available.
RS232 Not available.
Vers. Master Shows the software version of the Master, located in the CPU board
650-153.
Vers. NTC Shows the software version of the NTC slave 650-154, located on the
interface board.
Vers. Temp. Shows the software version of the temperature measurement board 650-547.

Chapter 11 Maintenance and Calibration
This chapter... ...is aimed at service personnel

...contains information how to calibrate the unit
This chapter... …contains information about the maintenance of the unit
11.1 Calibration and Verification
To access the Calibration menu, select the function key Calib. That is in the
right section of the window Main menu.
Figure 77: Main menus
The Calibration menu is separated in five menus.
Figure 78: Calibration menus
Capill Menu, to key in the calculated constants of the capillary of the according
post.
Bath Menu, to calibrate the bath temperature of the according post.
Timing device Menu, to validate the timing device.
Calibration sequence Please follow always this sequence to calibrate the HVM472
1. Check the perpendicularly of the capillaries (see chapter 3.4 on page
31).
2. If a cooler is used check the temperature difference between cooler
and bath temp. (See chapter 0 on page 34).
3. Calibrate the needed bath temperatures of both bathes (see chapter
11.1.1 on page 104).
4. Verify the timing device (see chapter 11.1.2 on page 106).
5. Calibrate the capillary of both bathes (see chapter 11.1.2 on page
106).
Version 4.1F Maintenance and Calibration 103

11.1.1 Bath Temperature Calibration

1. Have a reference thermometer on
hand with:
- suitable temperature range (i.e. 40°
and 100°C)
- 0.01°C graduation and
- sufficient accuracy (i.e. with
calibration certificate)
2. Shut off the main switch, disconnect
the mains plug
compartment.
4. Place the thermometer in the bath that
you have chosen to calibrate. Use the
opening next to the capillary.
(Carefully turn the light barrier in Figure 79: Reference thermometer in place
case it shuts the opening)
5. Make sure that you can read the

thermometer mercury stem.
6. Close the housing and connect the
mains plug. Switch on the main
switch
7. Press the Bath function key of the post
you have chosen to calibrate.
Figure 81: Unit calibration

Figure 80: Reference thermometer in place
8. The bath temperature setting you have
chosen, for example 40°C, is now indicated in the headline.
In case you have not previously selected the desired bath temperature, go
to the Parameter menu and change the bath temperature. Then come
back to the bath temperature calibration menu.
Figure 82: Calibration Left Bath
9. Wait as long as the Bathtemp. Status indication has changed from not
stable to stable.
10. Make sure that the reference thermometer is also stable. It is assumed to
be stable when the indication of 0.01°C does not change within 5
minutes.
104 Maintenance and Calibration Version 4.1F

11. Let us assume that 39.88°C is the stable indication of the reference
thermometer.
Key in this number in the line after Ref. Temp. Therm.: 39.88
12. Press the Start calibr. Soft key. The Instrument software will
calculate the offset and start to adjust the bath temperature to the desired
value. When the deviation only was a few tenth of °C or less it will take a
few minutes until the Bathtemp. Status indication has changed from not
stable to stable. Now the reference thermometer reading should be
precisely what you have selected as bath temperature. In case of a slight
deviation repeat step 9 to 12.
13. Press the Print soft key to get a printout of all calibration data.
14. By pressing the List soft key, a list with all set temperatures and
their corresponding offsets is shown. Although it is possible to enter set
points at this level, it is recommended to use this possibility only in case,
when the central processor unit has been changed and you want to avoid a
complete new calibration. This requires that you have the printed list of
the offsets as described in step 13.
Figure 83: Calibration: List Left Bath
15. Shut off the main switch, disconnect the mains plug
compartment.
17. Take the thermometer out of the
bath
18. Close the housing and connect the
mains plug. Switch on the main
switch

11.1.2 Timing Device Verification

The purpose of the verification is to check for the integrity of the HVM472
timing device.
1. Have a calibrated stop watch on hand with a discrimination of 0.1s or
better
2. Go to the Calibration menu and press on the right hand page
the Timing device soft key.
Figure 84: Verification of the Timing device
3. Press the Start soft key. Start the stopwatch if you hear the first beep of
the unit buzzer. Every full minute gives the unit a beep. Wait a sufficient
time and stop the watch if you hear the beep. It is recommended to make
this test with a multiple of the max. flow time of 500 seconds (for
instance 60 – 300 minutes) in order to neglect any human error. Let us
assume a required timing accuracy of 0.05%, which is 0.01s for the
shortest flow time of 20 s. With a 2000 s verification, the permissible
instrument error is then 1s, which is much higher than the human error of
0.1 – 0.3 s.
4. Compare the result with the requirements of the applied viscosity
standard.
11.1.3 Capillary calibration

The following example is for a 2 - 200 mm2/s capillary that is in the left
bath.
1. The HVM´s multi range capillary has 3 bulbs, which represent 3 capillary
constants C1 (upper bulb), C2 (middle bulb) and C3 (lower bulb). Where
a typical factor of 4 .. 5 is between the lower to the next higher constant.
C1 is the smallest, C2 the middle and C3 the largest constant. It is
necessary to calibrate all 3 constants. Let us have a look on
the2 – 200 mm2/s capillary. Where:
C1  0.02 and the range is 2 – 10 mm2/s;
C2  0.1 and the range is 9 – 45 mm2/s;
C3  0.5 and the range is 40 – 200 mm2/s
2. Have PAC Certified Reference Material on hand with viscosities that are
about 2%, 10% and 75% of the entire range and which can be used to
calibrate all 3 constants of the capillary at a temperature of your choice.
For example: when you wish to calibrate a 2 - 200 mm2/s capillary, take
CRMs for 4, 20 and 150 mm2/s.
Measuring Ref. Sample Ref. Sample Ref. Sample

range for C1 for C2 for C3
(mm²/s) (mm²/s) (mm²/s) (mm²/s)
0,5 - 50 1–2 4-7 10 - 50
1 – 100 2-4 8 - 15 20 - 100

2 – 200 4-6 15 - 30 50 - 200

3 - 300 5 - 10 25 - 60 80 - 300
4 – 400 5,5 - 15 25 - 60 100 - 400
5 – 500 5,5 - 15 25 - 70 100 - 500
6 – 600 7 - 20 30 - 100 150 - 600
10 – 1000 10 - 30 60 - 150 240 - 1000
20 – 2000 20 - 70 110 - 300 500 - 2000
30 – 3000 30 - 110 200 - 500 800 - 3000
40 – 4000 40 - 150 250 - 700 1000 - 4000
50 - 5000 50 – 180 280 - 800 1300 - 5000
3. Go to the Parameter menu and there select the Left soft-key. Scroll
down to Max Nbr. Flows and key in 5 or better 9 flows.
Than set in the next line Do all Flows to Yes.
4. Insert your CRM samples in the instrument and wait for the results that
should be within the expected accuracy. Discard outliers when necessary.
5. Calculate the 3 constants by dividing the viscosity given in the CRM
certificate by the mean of the flow times of the 3 results:
Example: The CRM certificate states in the C1 range (upper bulb) a
viscosity of 4.125 mm2/s and you got flow times of:
Flow time 1: 202.02s
Flow time 5: 202,01s
which represent a mean of 202.01s than:
C1 = 4.125 mm2/s / 202.01s = 0.0204197 mm2/s2
6. Go to the Calibration menu and press under Left
post the Capill soft key.
Figure 85: Calibration: Left post capillary
Key in the calculated constants rounded to five significant digits obtained

under step 5
C1 = 0.0204197 mm2/s2  0.020420 mm2/s2
7. In lower line Viscosity range you may type in the entire range of the
capillary (2 - 200 mm2/s), which then will show up in the Start sample
window where information about the measurement range of your
capillaries is useful.
8. A more advanced calibration can be done with 2 CRMs per constant.
9. Normally a calibration at one temperature should be sufficient because
the HVM472 capillaries are made of low expansion borosilicate glass.

11.1.4 Printout of calibration data

After calibration of the unit it is useful to make a printout of the calibration
data. This printout should be stored and can be used to restore the calibration
data after accidental delete or change of the CPU board.
Figure 86: Calibration Left Bath
=======================================
Calibration data 034720023
=======================================
Capillary --> Left post
Constant 1 (C1): 0,43566 mm²/s²

Constant 2 (C2): 2,1229 mm²/s²
Constant 3 (C3): 10,347 mm²/s²
Viscosity range: 30 - 3000
Bath --> Left post
Set temperature Offset

1. 40.00 C -0,17 C
2. 100.00 C -0.16 C
3. 0.00 C 0.00 C
4. 0.00 C 0.00 C
5. 0.00 C 0.00 C
6. 0.00 C 0.00 C
7. 0.00 C 0.00 C
8. 0.00 C 0.00 C
9. 0.00 C 0.00 C
10. 0.00 C 0.00 C
---------------------------------------------------
Capillary --> Right post
Constant 1 (C1): 0,026934 mm²/s²

Constant 2 (C2): 0,11867 mm²/s²

Constant 3 (C3): 0,56178 mm²/s²
Viscosity range: 2 - 200
Bath --> Right post
Set temperature Offset

1. 40.00 C -0,09 C
2. 100.00 C -0.11 C
3. 0.00 C 0.00 C
4. 0.00 C 0.00 C
5. 0.00 C 0.00 C
6. 0.00 C 0.00 C
7. 0.00 C 0.00 C
8. 0.00 C 0.00 C
9. 0.00 C 0.00 C
10. 0.00 C 0.00 C
=======================================

11.2 Software Update of the HVM472
11.2.1 Update of the Master software

1. Read “READ_ME.DOC”!
This file tells you if there can be any problems with your unit if a hardware
modification is required.
2. Create a folder on the hard disk of your Computer, called UPDATE
3. Copy the compressed file HVM_xxx.EXE (e.g. HVM_10A.ZIP) from the
disk HVP972 into this folder.
4. Start HVM_xxx.EXE. You will get the following files:
FLASHUPD32.EXE and TEST.HEX
5. Switch off HVM472.
6. Connect a serial cable (Herzog No. 626-072) from the serial interface of
the PC to the RS232-Interface of the unit.
Flashupd32.EXE 7. Use the Windows Explorer to start the program FLASHUPD32.EXE..
8. Select the serial interface of the PC where you have connected the HVP972
and select the file you want to download.
9. Press the button “Start Flash Update”
10. A message appears: “Set the unit to the bootstrap mode NOW and continue
with OK!”
11. Press the black button on the rear side of the unit and switch on the unit at
the same time.
Figure 87: The program enable button
The display may now show undefined characters, which doesn’t matter.
The instrument is in the Bootstrap mode!
Press the OK button when messages appear.
12. Press the OK button. A bar graph shows you the percentage of the update.
If an error occurs check if the serial interface is selected correct.
13. When 100% are transmitted, the message “Transfer finished, No error” is
displayed. The update was successful
14. Switch off the unit, wait a few seconds and switch it on again.
15. The unit is running with the new software now. Please check the software
version in the Menu Diagnostic. (See chapter 10.5, page 102).

It is possible that the unit has lost time and date during the software update.
Please check. See chapter 6.2 General Parameters.

11.2.2 Update of the NTC Software

The NTC Slave software is placed in an EPROM in the electronic box.
From unit number A instruction how to perform the software update is delivered. The software
044720077 update is executed through the serial interface. It is not necessary to open the
housing of the unit.
Upto unit number For software update is it necessary to change the EPROM.
044720076
1. Shut off the main switch, disconnect the mains plug

2. Open the cover plate of the middle
compartment.
3. Disconnect all external and internal
plugs
4. Disassemble the three fastening

screws
Remove the electronic box from the

unit
Figure 88 E-Box in place
5. Disassemble all screws from these

plugs
6. Remove the cover of the electronic

box by pushing
Figure 89: E-Box removed

7. Change the NTC

Slave EPROM.
8. Close the electronic
box and assemble the
screws at the plugs.
9. Place the electronic box in
the HVM472. Fix the
electronic box with the
three screws and connect
all plugs.
10. Close the housing of the
HVM472
11. Connect the main plug to
Figure 90: E-Box open
the power
12. Please check the software
version in the Menu Diagnostic. (See chapter 10.5, page 102).
11.2.3 Update of the temperature measurement

The software of the temperature measurement is on a flash located on the
board. It is not possible to change the flash and therefore it is necessary to
change the complete board.
This means that is necessary to calibrate the bath temperatures after change
of the boards.
The temperature measurement board is located in a special housing in the
upper compartment.
Figure 91: Temperature measurement board
Change the board and send the “old” board to Herzog.

11.3 Spare parts
11.3.1 Recommended spare parts for appr. 2 years of

Operation
Order No. Description Qty Picture
628-006 Fuse 0,5A - MT 10
628-007 Fuse 10 A - MT 10
628-020 Fuse 1A - MT 10
628-021 Fuse 2 A - T 10
628-023 Fuse 6.3 A – T 10
628-028 Fuse 16 A - T 10
628-049 Fuse 8,0 A-T 10
108-371 Vacuum pump with air filter (Sucking sample) 1
HVM472
101-210 Air filter for vacuum pump 1
108-372 Solvent pump HVM472 1
370-323 Solvent filter 1


108-375 Drying pump HVM472 1
413-264 Solenoid valve for valve system 413-250 1
370-270 Light barrier (Solvent detection, Security switch) 1
413-253 Connection hose between valve system and 1

capillary tube
645-061 Heater for bath HVM472 1
618-141 Stirrer motor for bath HVM472 1
639-011 Radiator for stirrer motor 1


636-115 Pt100 resistance thermometer for bath oil level or 1
over temperature protection
617-013 Micro switch for 108-376 1
108-376 Micro switch complete with cable 1
638-041 Light barrier (sample outfacing) HVM472 1
638-051 Light barrier (Sample lift, preheat lift,) HVM472 1
638-042 Reflex light barrier 750mm (beaker detection) 1

HVM472
638-052 Reflex light barrier 640mm (scan position) HVM472 1
638-053 Reflex light barrier 500mm (Zero position) HVM472 1
638-043 Lifting magnet (Drawer safety lock) HVM472 1


618-143 Motor 80:1 (Sample input) HVM472 1
618-144 Motor 200:1 (Beaker out phasing) HVM472 1
618-154 Motor 40:1 (Sample lift) HVM472 1
618-155 Motor 80:1 (Preheating lift) HVM472 1
618-157 Motor 80:1 (Chain Motor) HVM472 1
639-012 Fan for cooling the power supply 1
11.3.2 Other spare parts

110-203 Upgrade kit for Chain Actuation HVM472
Replacement for units to 12.2004 (Ser.-No. 124)


626-217 CAN bus connection cable
619-119 CAN bus terminal load resistor
101-196 Adaptor USB to CAN
607-267 Adapter board for the power supply
603-028 Power supply 5V/35W
603-026 Power supply 24V/150W


607-236 Sample changer interface board HVM472
108-369 Plumb bob to adjust the capillaries of HVM472
108-376 Micro switch for drawer detection, complete

HVM472
108-379 Slop tube heating left post, complete with Pt100

temperature sensor and over temperature
protection
108-380 As above but for right post
108-435 Transformer HVM472
126-044 Keypad HVM472


413-250 Valve system HVM472
412-248 Hole wrench. Special tool to fasten the capillary
650-547 Temperature measurement board
650-555 Temperature measurement board Pt500

Attention! The board is configurated for use in the
HDA627/628 by setting the code switch!
see chapter: 11.4
607-237 Pump and valve interface board HVM472
607-238 Motherboard interface and NTC detection

boardHVM472
650-153 CPU-Motherboard programmed f. HVM 472


650-154 EPROM with latest software for NTC detection
607-240 Keypad and display interface board HVM472
607-244 Display board HVM472
619-013 Varistor
627-142 Main power filter
636-112 Pt500 resistance thermometer for bath

temperature HVM472
645-066 Heater for slop bowl of HVM472


645-065 Heating cartridge for preheating station
645-069 Slop tube heater
636-099 Pt 100 Preheating station

Pt 100 Slop bowl
Pt 100 Slop tube


617-146 Over temperature switch for preheating station
170 °C
Over temperature switch for Slop bowl heater
170 °C
617-149 Over temperature switch for Slop tube heater
120 °C
413-251 Solvent valve for 3rd or 4th solvent
108-401 Cooling control valve

11.4 Configuration of the Measurement Unit
This board contains the software for all instruments using PT500-
temperature sensors for measurement. The measuring program for the
particular instrument is set at the 4-pins code switch on the board.

Beispiel:
HVU 480/481/490

Chapter 12 Instrument Communication

...contains information on communication with a connected personal
computer.
12.1 Connection of input and output units
12.1.1 Connecting the Printer

Connecting a The results of the viscosity measurements and the parameters of the
standard printer measurement can be printed out as a report by connecting the equipment to a
printer.
Use a standard printer with an internal ASCII character set and a Centronics
interface (Attention: some new printers do not have an internal character set!).
Select further the basic printer type in the “Unit Parameters” menu (see
chapter 6). If you do not know the printer type you have to select (Epson, HP,
or Citizen), try it out. In most cases the Epson type will work.
To connect the printer to the HVM 472, use a parallel printer cable, e.g.
626-053.
Some types of printers must be switched on, before the HVM472 is switched
on. Only during the initialization of the HVM472 would the printer be
 configured.
12.1.2 LIMS

Connection of host To transfer test results to the PC connect the PC with a serial connection
PC (cable 626-072) to the interface „RS 232“ at the back of the unit.
Configuration of the The serial interface is configured with the following parameters:
serial interface
19200 Baud
8 Data bit
1 Start bit
1 Stop bit
Manual and autom. The results can transferred by the test unit either automatically or manually
Result transfer (see Chapter. General Parameters, page 58and Data Base: Transfer, page 68),
or can be demanded by the host computer.
Version 4.1F Instrument Communication 125

Demand result nnxRER

nn Unit identifier (see chapter General Parameters, page 58)
x post: 0: Left post
1: Right post
RER Demand for the result.
The command must be finished with <CR>!
Result string The HVM 472 responds with the following character sequence:
nnERG;HVM472;n;pppppppppppppppppppp;bbbbb;C;vvvvvvvvvv;jjmmtt;
hhmm;CR
nnERM;n;zzzzz;zzzzz;tttttt;zzzzz;tttttt;zzzzz;tttttt;zzzzz;tttttt;zzzzz;tttttt;zzzzz;
tttttt;zzzzz;tttttt;zzzzz;tttttt;CR
A semicolon separates all transmitted values.
Result string: Description String 1:
1. part nn Unit identifier 2 characters
ERG Command for result, part 1 3 characters
HVM472 Unit type HVM 472 6 characters
X 0: Left post 1 character
1: Right post
pppppppppppppppppppp Sample number 20 characters
bbbbb Bath temperature, 1/100 ° 5 characters
C Temperature unit °C/°F 1 character
vvvvvvvvvv Viscosity, mm²/s, 5 significant digits
10 characters
yy Year 2 characters
mm Month 2 characters
dd Day 2 characters
hh Hour 2 characters
mm Minute 2 characters
24-h-Modus
CR Carriage Return 12 characters
Example: 2ERG;HVM472;1; Morlina 220 prio ; 4000;C; 477.99;030708;0822;
1. part
126 Instrument Communication Version 4.1F

Result string: Description String 2:

2. part nn Unit identifier 2 characters
ERM Command for result, part 2 3 characters
X 0: Left post 1 character
1: Right post
zzzzz Flow time, 1/100 Seconds 5 characters
tttttt Deviation between the flow times, 1/100
%. 6 characters
See chapter Data Base: (Flow) Times,
page 66
CR Carriage Return 1 characters
Example: 2ERM;1;22667;22710; 19; 0; 0; 0; 0; 0; 0; 0; 0; 0; 0;
2. part 0; 0; 0; 0;
Version 4.1F Instrument Communication 127

128 Instrument Communication Version 4.1F

Chapter 13 Index and table of figures
13.1 Index
datatransfer ............................. 58
Del key ............................. 40
A Description of the Equipment
Diagnostics
............................... 9
............................. 97
abort a measurement ............................. 54 discharge tray ............................. 52
Accessories ............................. 15 Display ............................. 42
Air filter ........................... 113 do all flows ............................. 60
Dynamic ............................. 60
B E
Backspace key ............................. 40
Bar Code Reader ............................. 41 edit function ............................. 43
Bath filling ............................. 32 ENTER key ............................. 40
bath temperature ............................. 60 equilibrium time ............................. 60
baud rate ............................. 58 ESC key ............................. 40
Bell icon key ............................. 40 Exhaust Connection ............................. 35
buzzer ............. 59, 102, 106 External keypad ............................. 41
buzzer duration ............................. 59
F
C Fast Run ...... 14, 16, 49, 50, 51
Calibration 9, 103, 104, 106, 108 filling mark ............................. 49
Cancellation of measurement ............................. 54 filling valve ............................. 32
Capillary Adjustment ............................. 31 flow time ......................... 9, 66
Capillary Assembly ............................. 26 flushing cycle settings ............................. 61
Change Access Levels ............................. 72
Communication ........................... 125
contrast adjustment
Coolant connection
............................. 42
............................. 35
I
corrosive products ............................... 9 Init Window ............................. 55
cursor block ............................. 40 Initialization of the post ............................. 55
initialize ............................. 55
D K
Data Base: (Flow) Times ............................. 66
Data Base: Change ............................. 69 Keypad ....................... 39, 40
Data Base: Delete ............................. 70
Data Base: General ............................. 64
Data Base: Measurement Results
Data Base: Menu
............................. 63
............................. 63
L
Data Base: Message ............................. 69 language ............................. 58
Data Base: Print ............................. 67 LCD display ............................. 39
Data Base: Transfer ............................. 68 LIMS ........................... 125
Version 4.1F Index and table of figures 129

Login ..............................71
S
M Safety
safety screw
............................... 7
............................. 26
Main menu window ..............................51 sample preheating ............................. 59
Maintenance ............................103 Sample Preparation ............................. 49
MENU key ..............................40 serial number of the HVM472 ............................. 58
Menu structure ..............................44 set date ............................. 59
message 40, 52, 56, 73, 74, 87 set time ............................. 58
Messages ..............................73 Setup and installation ............................. 23
Slop connection ............................. 33
Slop container ............................. 53
N Slop container
Slop sensor
............................. 33
............................. 59
Slop Sensor ............................. 33
name of your laboratory ..............................58
soft keys ............................. 40
number of flows ..............................60 Software ................... 110, 111
Software Update ........................... 110
Solvent connection ............................. 34
O Solvent filter
Spare parts
........................... 113
........................... 113
Operation ..............................39 Start sample window ............................. 51
Operator ............ 42, 47, 52, 71 Static ............................. 60
operator input ..............................42 Status ............................. 56
operator’s name ..............................52 STOP key ............................. 40
Order list ..............................53 Structure of the equipment ............................. 11
Order list window ..............................53
Overview window ..............................52
T
P Technical Data
temperature unit
............................. 14
............................. 60
Parameter menu ..............................57 time format ............................. 58
Parameters for the measuring post ..............................60 Timing Device ........................... 106
Parameters General ..............................58 tolerance deviation ............................. 60
password .................. 46, 71, 72 traceability ............................... 9
pause function ..............................54 transport protection of the bath ............................. 27
PC controlled ..............................58
preheat temperature ..............................60
preheating . 9, 49, 52, 59, 65, 78,
97, 121, 122
U
preparation of sample ..............................49 Unit identifier ............................. 58
Print icon key ..............................40
Unpacking ............................. 23
Printer ...................... 36, 125
printer type ..............................58
Printout Parameters
Pumps
..............................62
..............................98 V
Valves ............................. 98
R Vapor
viscosity
....................... 33, 35
9, 10, 14, 21, 35, 45,
46, 51, 52, 53, 56, 57,
Results Data Base ..............................63
58, 60, 61, 63, 64, 65,
RS 232 ............................125 66, 69, 73, 74, 76, 91,
92, 106, 107, 125
Viscosity determination ....................... 49, 51
130 Index and table of figures Version 4.1F

13.2 Table of figures

Figure 1: The HVM472 front view ............... 11 Figure 46 Low volume option .......................50
Figure 2: The HVM472 rear view ................. 13 Figure 47 Filling of the low volume beaker ..50
Figure 3: The HVM472 box .......................... 23 Figure 48 Tray for low volume beaker ..........50
Figure 4: Box with flaps opened ................... 23 Figure 49 Low volume adapter beaker ..........51
Figure 5: Pull the flap .................................... 23 Figure 50: Main menu ...................................51
Figure 6: Box removed .................................. 24 Figure 51: Start sample ..................................51
Figure 7: HVM472 on pallet lifted by 4 men 24 Figure 52: Overview window ........................52
Figure 8: HVM472on table, still on pallet .... 24 Figure 53: Order list window.........................53
Figure 9: Pallet removal ................................ 25 Figure 54: Init Window .................................55
Figure 10: Glass- and Metal sampling tube... 26 Figure 55: Initialize (Security question) ........55
Figure 11: Safety screw removal ................... 26 Figure 56: Parameter menu............................57
Figure 12: Transport protection..................... 27 Figure 57: Parameter Printout........................62
Figure 13: Upper capillary fixture plate ........ 27 Figure 58: Results database ...........................63
Figure 14: Move the lift with a screw driver . 27 Figure 59: Results database: Result ...............64
Figure 15: Gauge beaker in lift ..................... 27 Figure 60: Results database: General ............65
Figure 16: Move the lift with a screw driver . 28 Figure 61: Results database: Times ...............66
Figure 17: Beaker touches the shower plate .. 28 Figure 62: Results database: Print .................67
Figure 18: Capillary touches the disk ............ 28 Figure 63 Data Base Message .......................69
Figure 19: Capillary fixture nut ..................... 28 Figure 64: Data Base Change ........................69
Figure 20: Fasten the capillary ...................... 29 Figure 65: Data Base: Delete .........................70
Figure 21: Shower tube and solvent hose in Figure 66 Operator list ...................................71
place ............................................ 29 Figure 67 Access level ...................................71
Figure 22:arrangement of the cable to the slop Figure 68: Login with password use..............72
heater ........................................... 29 Figure 69: Change Password .........................72
Figure 23: Light barrier and Capillary hose in Figure 70: Message Window .........................73
place ............................................ 30 Figure 71: Main menus ..................................97
Figure 24: Cable guiding ............................... 30 Figure 72: Diagnostic menus .........................97
Figure 25: Interface board ............................. 30 Figure 73: Function diagram, valves and
Figure 26: Capillary and plumb bob are in line pumps ..........................................98
..................................................... 31 Figure 74: Valve system ................................98
Figure 27: Bath filling valves ........................ 32 Figure 75: Sample changer front view.........100
Figure 28: Silicon oil level at ambient .......... 32 Figure 76 Sample and preheat position lift ..100
Figure 29: Slop hoses in place....................... 33 Figure 77: Main menus ................................103
Figure 30: Slop, right angle tube ................... 33 Figure 78: Calibration menus ......................103
Figure 31: Slop container connections .......... 33 Figure 79: Reference thermometer in place.104
Figure 32: Slop sensor socket........................ 33 Figure 80: Reference thermometer in place.104
Figure 33: Solvent hoses in place .................. 34 Figure 81: Unit calibration ..........................104
Figure 34: Solvent filter ................................ 34 Figure 82: Calibration Left Bath..................104
Figure 35: Bath coolant hoses in place.......... 35 Figure 83: Calibration: List Left Bath .........105
Figure 36: Exhaust hose in place................... 35 Figure 84: Verification of the Timing device
Figure 37: CENTRONICS socket ................. 36 ...................................................106
Figure 38: Adapter installed .......................... 36 Figure 85: Calibration: Left post capillary ..107
Figure 39: Temperature probe ....................... 36 Figure 86: Calibration Left Bath..................108
Figure 40: Calibration: Left post capillary .... 37 Figure 87: The program enable button ........110
Figure 41: Display and keyboard .................. 39 Figure 88 E-Box in place .............................111
Figure 42: PS2 Interface................................ 41 Figure 89: E-Box removed ..........................111
Figure 43: Key allocation for external keypad Figure 90: E-Box open ................................112
..................................................... 41 Figure 91: Temperature measurement board
Figure 44: Sample beaker .............................. 49 ...................................................112
Figure 45 Tray for standard beaker ............... 50
Version 4.1F Index and table of figures 131

132 Index and table of figures Version 4.1F

EG 472-V4 - 1F 820-222 Operation

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Manual

Walter Herzog GmbH

FAX: ++49 9343 / 640-101

Sales: Telephone: ++49 9343 / 640-111

Service: Telephone: ++49 9343 / 640-181

1.1 Safety ...................................................................................................................................7

Chapter 2 Description of the Equipment ........................................................................... 9

2.1 Use as intended ....................................................................................................................9

Chapter 3 Setup and installation ...................................................................................... 23

3.1 Set up position ...................................................................................................................23

Chapter 4 Operation .......................................................................................................... 39

4.1 Control and display elements ............................................................................................39

Version 4.1F Contents 3

4.5 Display (LCD display) ...................................................................................................... 42

Chapter 5 Viscosity determination ................................................................................... 49

5.1 Sample Preparation ........................................................................................................... 49

Chapter 6 Setting parameters ........................................................................................... 57

6.1 Parameter Menu ................................................................................................................ 57

Chapter 7 Results Data Base ............................................................................................. 63

7.1 Data Base: Menu............................................................................................................... 63

Chapter 8 Operator List and Login Levels ...................................................................... 71

8.1 Operator List ..................................................................................................................... 71

Chapter 9 Messages ............................................................................................................ 73

9.1 Messages, description ....................................................................................................... 73

4 Contents Version 4.1F

9.3 Messages class 02. Measuring lift .....................................................................................76

Chapter 10 Diagnostics .................................................................................................... 97

10.1 Description ........................................................................................................................97

Chapter 11 Maintenance and Calibration ................................................................... 103

11.1 Calibration and Verification ............................................................................................103

Chapter 12 Instrument Communication ...................................................................... 125

12.1 Connection of input and output units ..............................................................................125

Chapter 13 Index and table of figures .......................................................................... 129

13.1 Index ................................................................................................................................129

Version 4.1F Contents 5

6 Contents Version 4.1F

Chapter 1 General Remarks

Qualification of Factory-trained technician must perform the installation and maintenance

Points and rules to Note:

Version 4.1F General Remarks 7

Further information If the information contained in these operating instructions is insufficient in

8 General Remarks Version 4.1F

Chapter 2 Description of the Equipment

...is aimed at anyone wishing to install, connect or operate the

The determination of viscosity of mineral oils, hydrocarbons and other

Version 4.1F Description of the Equipment 9

10 Description of the Equipment Version 4.1F

2.2 Structure of the equipment

left bath with

sample insert for LCD display

Figure 1: The HVM472 front view

Version 4.1F Description of the Equipment 11

displays your input. As with a mobile phone, letters can be produced by

12 Description of the Equipment Version 4.1F

cooling inlet and outlet solvent vapor exhaust

ambient air filter for

slop sensor connector service connector

mains connector, CAN bus connector to

PS2 connector for software programming

bath oil valve for right

slop outlet from right

Figure 2: The HVM472 rear view

Version 4.1F Description of the Equipment 13