Professional Documents
Culture Documents
Case Study
Dr Kostas Tomazos
October 2014
Discuss…
Although these areas of poverty can provide authentic and genuine experiences, some
considerable transformation has to take place in order for them to become valued tourist areas.
This can therefore allow questions to arise about the authenticity of certain slum tours.
India…
Hannam and Knox (2010) stress that tourists are attracted to a destination
because they are strange and out of the ordinary and such images are broadly
publicized in the mass media
Globalization…
Globalisation has allowed new
opportunities for developments in tourism
(Reisinger, 2009).
“…these tours cross the boundary of conventional tourism; they bring the
contrasts between the First and Third worlds… into sharp relief”
(Dyson, 2012:271
Slum tourism can open windows to new ways of seeing and thinking.
Slum tourism seems certain to open “shock, horror, delight and political
activism…” to “…Western eyes” (Dovey and King, 2012:292).
Some tour guides say that too many companies operate “safari style”
tours with busloads of tourists taking photos and gazing at the poverty
(Ramchander, 2007)
Reality See the real India, Walk into the street life of Delhi, Experience a part of Kenya unseen by most tourists, Reveal the true
essence of the country, Show tourists the city through the eyes of the locals, Get a glimpse of this gritty side of the
country, Real Indonesian culture, Experience and discover the real Jakarta, See for yourself how the people of South
Africa live
Real Time You’ll witness children playing, You’ll witness the heart of small scale industry, You will see their homes, their work
places, Visitors can see children in their classes and in activities, Experience a day in the life of locals, Interact with locals
as they go about their daily routine
Optimism Many rags-to-riches stories, You will see their spirit, A city of hope, A new understanding about aspects of the country’s
culture, Experience the lively streets, Experience vibrant soul of the township, Feel the spirit of togetherness, sharing,
giving and unity among the people of townships, There is a strong community spirit
Chaos You’ll witness a riot of activity, from small industries to children playing, An area bustling with activity, See residents
make the most of what they have
Local/community life Tourists will feel the sense of community and spirit that exists, Friendliest slum in the world, Hear traditional music,
Purchase hand made arts and crafts
Wanderlust/escapism Experience a place unseen by most tourists, New understanding of a different culture, See different aspects of another society,
Historical and social education about the slum
Off the beaten track/look behind the Discovering places that are too hard usually to discover as a tourist, Must stay in the car in the red light area, See people in their
scenes homes and workplaces, A journey through the back streets of the city, The dangers make it hard to see what really goes on in these
areas of poverty
Unique experience Add a dash of colour to your stay, Rags-to-riches stories, Unique way of providing an insight into lives of street children, Aim to
provide a unique and memorable experience of the country, Experience the area in a new and exciting way, Tour offers intimacy
that would otherwise not be available to tourists, Offer an alternative means of tourism, A once in a lifetime travel adventure, Take
a journey into a world of colour, contrast, unique cultural flavour and a new understanding of South Africa, It’s a must do for every
visitor to Cape Town to experience a day in the life of locals
Exclusivity Group sizes of maximum 5 or 6 people, Groups are kept to a small number to ensure a personal visit, Private tours available to be
individually designed for you to do and see as much or as little as you please, Aim to offer a more personal touristic experience,
Private tour hidden from mass media, This form of tourism is a new idea in the world
Aid in poverty alleviation/improving lives An opportunity for street children to improve their communication skills, Donate money and clothes at the end of the tour, Know
that you can make a difference, Contemplate adopting or fostering a child
Case Study Slum Tourism
Reading List and Suggestions
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There is a growing trend for tourists to seek out poverty-blighted neighbourhoods when they
go on holiday, to get a sense of real life for the poorest communities there.
An increasing number of tourists are searching for something they cannot get at the top of
the Eiffel Tower in Paris or the foot of the Statue of Liberty in New York.
Six years ago in India, Krishna Pujari and his British friend Chris Way began Reality Tours
and Travel, to organise tours in Dharavi - arguably Asia's biggest slum.
Sitting on one of Mumbai's prime sites, Dharavi is the city's underbelly, where squalor mixes
with enterprise.
The area is dotted with small businesses and recycling units, sitting alongside residential
enclaves.
It produces goods worth $1bn ($620m) and a lot of its products are exported and yet, most
of its one million inhabitants are impoverished and live in what the outside world may call
inhuman conditions.
Dharavi is essentially a magnet for migrants from poor rural areas in other parts of the
country, who travel to Mumbai to earn a livelihood for themselves and often for their family
back home.
They are mostly garbage pickers, taxi drivers, manual labourers - the nameless, faceless
people who keep a largely thankless city afloat
Diverse opinions
"If you think this is just poverty, you will see that only," says Mr Pujari, "but in the poverty
there is much to be learnt."
He tries to show a positive side of the slum, to people who think slums are just about
poverty, danger or begging.
He explains how his company is a social business with 80% of all profits given to its sister
organisation - the charity Reality Gives.
"We do we do this because a large percentage of our income is generated through the
Dharavi tours and we felt that it was right to put most of the money back," Mr Pujari asserts.
Tourists do not see the organised slum tour as an example of exploiting poverty.
Florence Martina, a tourist from France, is not apologetic about touring Dharavi.
"These people are fighting against poverty, they are active in building some commerce and
trade," she says.
Meanwhile, Christian Hansen from San Francisco says: "The most interesting thing is the
working conditions of the people. I didn't expect them to be so industrial."
But local people say they do not benefit from slum tours.
"We see foreigners several times a week. Sometimes they come and talk to us, some offer
us a bit of cash, but we don't get anything from these tours," he laments.
Wrong message
Not everyone is happy about how their city is portrayed to the outside world.
"The educated urban Indian is a tad sensitive about how certain attributes of Indian history,
society and culture are portrayed in the western media," says Mumbai resident Hemanth
Gopinath.
"The Oscar-winning film Slum Dog Millionaire, for all its success, was not well received by
certain sections of the popular press in India," he recalls.
"And more recently, Oprah Winfrey drew a lot of flak for how, many felt, she was insensitive
in her exchanges with a family in Dharavi," he notes.
He maintains that any criticism against the tour company in question, is that they highlight a
negative aspect of the country to foreign citizens and also possibly engage in profiteering at
the expense of the underprivileged.
"However, if they can positively impact even a minuscule section of the population of
Dharavi, I would support it," he says.
Fatal attraction
What is it about the slums that attracts hordes of tourists each year?
Dr Malte Steinbrink at the University of Osnabruck in Germany, says: "We are currently
witnessing a tremendous growth in slum tourism worldwide, especially in the global south."
He notes that the trend started in Victorian London over 150 years ago, when people from
the London upper class were curious to see what happened in the East End.
In the global south it is a quite recent phenomenon - starting at the beginning of the 1990s in
South Africa after the end of apartheid, when Nelson Mandela was released from prison.
"Tourists came to South Africa and wanted to see the townships and places of the apartheid
repression and Mandela's house - so it began as a niche tourism for tourists with a special
political interest," says Dr Steinbrink.
About 300-400,000 tourists a year visit the townships - between one-fifth and one-quarter of
all tourists who visit South Africa.
"If we ask why slum tourism is on the rise at the moment, one could assume it is because
there are more and more slums and more people who live in them worldwide," he says.
According to the World Tourist Organisation, one billion people are expected to travel in
2012, so the increase in the number of travellers opting for slum tourism is likely to rise.
1 Universität Potsdam, Institut für Geographie, Karl-Liebknecht-Str. 24-25, 14476 Potsdam, Germany, mrolfes@uni-potsdam.de, julia.burgold@uni-potsdam.de
Manuscript submitted: 29 May 2012 / Accepted for publication: 08 July 2013 / Published online: 19 November 2013
Abstract
Sightseeing in the poorest quarters of southern hemisphere cities has been observed occurring in Cape Town, Rio de
Janeiro, Mumbai and many other cities. The increasing global interest in touring poor urban environments is accom-
panied by a strong morally charged debate; so far, this debate has not been critically addressed. This article avoids
asking if slum tourism is good or bad, but instead seeks a second-order observation, i.e. to investigate under what
conditions the social praxis of slum tourism is considered as good or bad, by processing information on esteem or dis-
esteem among tourists and tour providers. Special attention is given to any relation between morality and place, and
the thesis posited is that the moral charging of slum tourism is dependent on the presence of specific preconceived
notions of slums and poverty. This shall be clarified by means of references to two empirical case studies carried out
in (1) Cape Town in 2007 and 2008 and (2) Mumbai in 2009.
Zusammenfassung
Geführte touristische Touren in die städtischen Armutsviertel lassen sich in vielen Metropolen des Globalen
Südens beobachten, z. B. in Kapstadt, Rio de Janeiro oder Mumbai. Das wachsende globale Interesse am Slum-
tourismus wird von einer Debatte begleitet, in der oft mit moralischen Kategorien argumentiert wird und
die bisher noch nicht wissenschaftlich untersucht worden ist. In diesem Beitrag soll nicht danach gefragt
werden, ob Slumtourismus moralisch vertretbar ist oder nicht. Allerdings soll auf der Metaebene diskutiert
werden, wie im Slumtourismus als eine soziale Praxis moralische Kategorien mitgeführt werden. Dazu sol-
len Aussagen von Touristen und Touranbietern über die moralische Vertretbarkeit der Touren ausgewertet
werden. Ein besonderes Augenmerk soll zudem auf das Verhältnis von Moral und Raum gelegt werden. Die
Grundthese des Beitrags lautet, dass die moralische Bewertung des Slumtourismus mit spezifischen Per
spektiven auf Slums und Armut zusammenhängt. Dies soll anhand von zwei Fallstudien dargestellt werden,
die (1) in Kapstadt (2007 und 2008) sowie (2) in Mumbai (2009) durchgeführt wurden.
Burgold, Julia and Manfred Rolfes: Of voyeuristic safari tours and responsible tourism with educational value: Observing moral
c ommunication in slum and township tourism in Cape Town and Mumbai. – DIE ERDE 144 (2): 161-174
DOI: 10.12854/erde-144-12
1. Introducing considerations regarding slum tourism to contain morally dubious socio-voyeuristic aspects,
and its morality and so employ terms like poverty tourism and poor-
ism. In view of recent scientific discussions, our choice
Slum tourism has emerged and become successfully is to use the most neutral term, slum tourism.
established in many cities the world over. The phenom-
enon has historical forerunners in the Global North The increasing global interest in touring poor ur-
(Steinbrink and Pott 2010); however, in the Global ban environments is accompanied by vivid morally
South1 it is only since the 1990s that slum tourism has charged discussions. The negative view is that sight-
been run professionally in cities such as Cape Town, seeing in a city’s poorest neighbourhoods is consid-
Johannesburg, Rio de Janeiro and Mumbai. Apart from ered to be an example of voyeurism and exploitation
these prominent examples, slum tourism also occurs for commercial ends. Based on an assumed markedly
in Mexico City (Dürr 2012; Dürr and Jaffe 2012), Del- asymmetrical relationship between those who are
hi, Nairobi, Windhoek and Manila. Slum tours have thought of as the tourist attraction and those who are
become highly organised and attract people in their the tourists, critics of slum tourism often argue that
thousands. In 2006, in Cape Town alone, township the dignity of slum dwellers is violated by the tourist
tours were attended by approximately 300,000 people gaze. Such critics have equated slum tours with tours
(AP 2007). Here, more than 40 township tour provid- of zoos and safaris. The positive view holds that slum
ers have established themselves in a growing market, tourism is considered to be philanthropic and educa-
and tours run to almost all of the townships. In Rio tional. Proponents of slum tourism argue that seeing
de Janeiro, professionally conducted favela tourism how people live in slums raises social awareness of
is also a growing market, albeit less significantly in poverty and is, as such, a precondition for change.
terms of visitor numbers than in Cape Town. In 2009,
the most frequently visited favela in Rio, Rocinha, had Against this background this paper aims to answer
approximately 40,000 visitors (Freire-Medeiros 2009: the questions:
580). The number of tourists visiting Rio’s favelas is
expected to increase as the Brazilian police attempts (1) How do slums become valued as tourist destina-
to clear out favela drug gangs ahead of the 2014 World tions, or how are slums touristically (re-)inter-
Cup and 2016 Olympics. In contrast, slum tourism in preted?
Mumbai is a relatively recent phenomenon. Slum tour-
ism in Mumbai only started in 2006, and at the time (2) To what extent is a morally charged perspective
of the empirical research conducted in 2009, Reality of slum tourism influenced by specific precon-
Tours and Travel was the only provider running pro- ceptions of slums and poverty?
fessional and regular tours. The agency was founded
by Chris Way (UK) and Krishna Poojary (India), and In this contribution, the terms ‘morality’ and ‘ethics’
brought about 7,000 tourists to the well-known inner- are used with reference to Luhmann (1991, 2008).
city slum of Dharavi in 2010 (Meschkank 2012: 145). From his epistemological view, ‘morality’ “is a special
form of communication which carries with it indica-
Describing this tourism phenomenon has to date been tions of approval or disapproval” (Luhmann 1991: 84).
undertaken using very disparate terms. In recent According to Luhmann, “it is not a question of good or
academic publications, the phrases ‘slum tourism’ or bad achievements in specific respects, e.g. as an as-
‘slumming’ have frequently been used (see articles tronaut, musician, researcher or football player, but
in Frenzel et al. 2012). Some authors and tour opera- of the whole person insofar as he/she is esteemed as
tors use terms such as ‘social tours’ or ‘reality tours’, a participant in communication” (Luhmann 1991: 84).
partly because they consider that the tours contain Defining morality as “the conditions of the market of
strong interactive features, but also – seemingly – be- approval” (Luhmann 1991: 84), the term ‘ethics’ or
cause they wish to present or advertise tours as being ‘ethical’ can be differentiated terminologically. Luh-
authentic or realistic. Other authors, placing cultural mann considers ‘ethics’ “to be a theoretical reflection
and ethnic authenticity at the centre of the discussion, of morality” (Luhmann 1991: 85) that emerged when
argue for an emphasis on the educational aspects of morality lost its social and religious ‘anchorage’. Luh-
the tours, and refer to them as a form of cultural or mann says that with Kant and Bentham ethics was
ethnic tourism (Ramchander 2004; Jaguaribe and established as a philosophical discipline tasked with
Hetherington 2004). Some authors consider the tours the rational grounding of moral judgements (Luhmann
1991: 85). Although praising the achievements of both ered as good or bad and thereby processing esteem
philosophers, however, Luhmann points out that aca- or disesteem among tourists and tour providers.
demic ethics have failed because they have not been Special attention is therefore given to any relation
able to provide generally accepted ‘reasons’ for mo- between morality and place. This shall be clarified
rality. Based on systems theory and its constructivist by means of references to two empirical case stud-
epistemology, Luhmann states that “every grounding ies: (1) Cape Town, carried out in 2007 and 2008,
of statements on ethics and morality must take a self- and (2) Mumbai, carried out in 2009. The empirical
referential form” (Luhmann 1991: 88), and concludes research undertaken in both case studies engaged a
that contemporary ethics has to give up trying to qualitative and multi-perspective design to address
provide definitive reasons for morality. Instead, if the the perspectives of tour-participating tourists as
assumption is correct that “modern society can no well as those of the relevant tour operators.
longer be integrated by means of morality” (Luhmann
1991: 90), then ethics should be “in the position to In Cape Town, the survey of township tourism
limit the sphere of application of morality” (Luhmann comprised a combination of qualitative and quan-
1991: 90), and – considering the close relationship titative methods. 20 different township tours, of-
between morality, conflict and force – even to “warn fered by 12 different companies, were analysed in
against morality” (Luhmann 1991: 90). respect to their routes, destinations and choice of
different stops. Qualitative interviews were under-
Morality and place2 are closely linked. Ermann and taken with nine tour operators. We conducted ex-
Redepenning (2010: 6) argue that spatial units and pert interviews with the representatives of small,
spatial distances are evaluated and closely linked middle-sized and large companies (a classification
to moral judgements on various scales and at vari- based on the number of employees, the approxi-
ous levels, from climate sinners and terror states to mate tour capacity and the number of buses). This
troubled neighbourhoods. They further point out that means that there was a range: from rather informal
such a localisation of moral communication “is a con- one-person companies to highly professionalised
ventional tool used for bringing order into the world tourism enterprises. Furthermore, 179 randomly
and to make relevant moralities and amoralities ad- selected tourists were interviewed through the use
dressable” (Ermann and Redepenning 2010: 6; trans- of a standardised questionnaire just before they en-
lation JB, MR). Research in the field of geography has tered the township (80 % of the respondents were
been interested in the interface between morality and Europeans, 17 % from the U.S.A.), and 100 of them
place for some time. In the English-speaking world, were also asked to fill out a standardised question-
moral geography has even established itself as a dis- naire after the tour (see Rolfes et al. 2009).
tinct strain of geographical research. Nonetheless,
geographical works regarding morality and place are In Mumbai, the empirical research focused on Reality
anything but uniform. As Ermann and Redepenning Tours and Travel and their Dharavi Slum Tours. There-
(2010) note, there are various approaches, with a fore we participated in a Dharavi tour several times.
range of emphases: from those aiming to distinguish The choice of tour stops and the stories relating to
‘good’ from ‘bad’ places (Sack 1999), to those promot- these locations, as well as the interaction between
ing an ethically informed geography that should help slum dwellers and tourists, were protocolled. Addi-
in the creation of a better world (Smith 2000), to those tionally, qualitative interviews with 19, also random-
analysing how social groups and individuals use dis- ly selected, tour participants of all ages, mainly from
tinctions such as good and bad, and project them onto Europe but also from the United States and Australia,
distinct places (Lippuner and Lossau 2004). were conducted before and after the tours. Questions
raised before the tours focused on particular subjects,
In this article we avoid a normative perspective, and such as sources of information, motivation for taking
instead seek a second-order observation; in other part in the tour and pre-tour expectations and im-
words, to observe how other observers observe the ages. After the tours, questions were posed relating
social praxis of slum tourism. Without asking if slum to the participants’ overriding impressions, surprises
tourism is good or bad, we consider morality as a set and disappointments, and more generally about their
of distinctions and seek to observe how these distinc- views regarding the positive and negative aspects of
tions are drawn. We propose to find out under what slum life. Furthermore, interviews with the tour com-
conditions the social praxis of slum tourism is consid- pany’s owners, Chris Way and Krishna Poojary, and
one tour guide were conducted. In both case studies, tours market them as reality tours, inviting tourists
the interviews were transcribed. Using the meth- to see the ‘real India’, the ‘real Africa’, or slum life ‘as it
ods of qualitative content analysis, we constructed really is’. Not surprisingly, analyses of the interviews
systematising codes and categories by reducing and with tourists made it clear that among this group the
abstracting from the original interview texts. The central motivation for visiting a slum or a township
full extent of the outcomes of these case studies is was the quest for real and authentic experiences. The
not presented here in detail (Meschkank 2011, 2013; results of both case studies further indicate that dif-
Rolfes 2010). The results included here are only those ferent meanings are attributed to the notion of reality.
which pertain to illustrating that slum tourism is a In the context of slum tourism, reality tourism means
highly moralised form of social acting. Some signifi- (1) to show and see the real slum, and (2) to show and
cant and meaningful passages are quoted to under- see the real side of the visited city or country.
line our arguments and conclusions.
The focused results of our empirical research in Mum- 2.1 Seeing and experiencing ‘real’ and ‘authentic’ slum life
bai and Cape Town are presented in Sections 2 and 3.
Section 2 presents the motivations of both tour pro- All interviewed providers of slum and township tours –
viders and tourists and argues that the main interest regardless of the size and professionalism of the compa-
for both groups is not the presentation and consump- nies – advertise their tours with promises that insights
tion of squalor and misery, but rather the provision will be gained into ‘real’ slum life. Recent and previous
of a greater understanding of urban poverty. Sec- empirical studies3 have revealed how tour companies
tion 3 focuses on descriptions of the main perceptual seek to show the ‘real’ slum by transforming the nega-
schemes present before, during and after the tours, tive semantic field that surrounds touristic notions of
during which slums in Mumbai and townships in Cape slums and poverty, which tour companies believe is
Town are observed. Section 4 contains an analysis of caused by national and international media. Krishna
how the phenomenon of touring poorer city quarters Poojary, for example, argues that people normally have
is itself observed. Special attention is given to any re- the image that slums are dangerous, and that people are
lation between morality and place. Finally, the conclu- sitting around and doing nothing. Defining this nega-
sion (Section 5) addresses the questions raised above, tive image as unreal, Poojary and his company want to
and (1) clarifies how slums are touristically (re-)inter- show ‘a different side, a real side of the slum’. As such,
preted and (2) identifies the relationship between the they market their Dharavi tour by describing the slum
moral charging of slum tourism and specific precon- to be visited as ‘a place of poverty and hardship but also
ceived notions of slums and poverty. a place of enterprise, humour and non-stop activity’.
South African tour providers, when justifying their se-
lection of sights to be shown to tourists, argue similarly,
2. Slum tourism in Cape Town and Mumbai: Motivations as illustrated by this quote: “They [the tourists] are not
of tour providers and tourists interested in negative things like poverty, politics. But
they just want to see how [South Africa] has changed,
In light of the belief that slum tours contain morally projected. (…) Positive life, positive story, to tell when
dubious socio-voyeuristic aspects, an analysis of tour they go back home” (tour provider, Cape Town). Slum
providers’ and participating tourists’ statements re- and township tours do not generally seek to emphasise
garding their motivations for presenting or consum- depictions of pain, suffering and hardship, but rather
ing slums, respectively, as a touristic commodity is they seek to present slums positively, by focusing on as-
the logical first step. Understanding tourism as a con- pects such as the spirit and culture of the local commu-
text of communication, where supply and demand are nity, the changing and upgrading of living conditions,
related to each other, we argue that providers of slum the multifarious and often informal economic activities
tours respond to a specific demand and, at the same of residents, the commercial and technical infrastruc-
time, define, stabilise and stimulate this demand (Pott ture of the slums and townships, the development initi-
2007: 75). For this reason, the views of tourists and atives, and the social and charitable projects that occur
tour providers show certain parallels. Indeed, the em- within the visited environments.
pirical results from both case studies indicate that
tour providers as well as tourists conceive the slum When tourists were asked about their motivations
tour as a reality tour. Providers of slum and township for taking a tour, nearly all replied that they had an in-
terest in the daily life of, and living conditions experi- An integral part of the marketing strategies of slum
enced by, slum residents. Nearly half of the respond- tour providers, as illustrated by this quote, is the di-
ents also expressed a wish to experience personally vision of the city into modern business districts and
the globally circulated and mediated images of slums poorer urban quarters, which respectively represent
and townships. “Yes, that you have other impressions both the city’s unreal and real sides. As a result of our
than on the TV. That you are close to the source of interviews with tour operators in Cape Town in 2007-
action and that you can run around among all these 08 and our studies of the operators’ advertising bro-
people having a look at the right and at the left and chures and homepages, it became obvious that, as in
let all this affect your senses” (tourist, Mumbai). Or: Mumbai, the tour operators assume that most town-
“After the visit we can decide, what’s told to us by the ship tourists want to see ‘the far side’ of Cape Town
media about the townships whether it’s true or not” and search for a ‘complete’ or ‘real’ picture of the
(tourist, Cape Town). From the interviews, it became city – or of South Africa in general (Rolfes et al. 2009:
clear that behind this interest in personal experience 29). Similarly, one third of the tourists interviewed
lay a critical attitude towards the images produced in Mumbai justified their decision to participate in a
by the mass media, especially those regarding nega- tour by identifying their wish to experience the real
tive portrayals of poverty. In relation to this, tourists life of the cities they visit: “It is the wish to see reality.
identified the educational benefits of a slum tour, and I want to see how real people live in a city. The knowl-
they assumed that the insights they gained into this edge that there is a lot of poverty in India and the feel-
other way of life would “broaden their horizon”. The ing that you have to see this poverty, that I always feel
quest for unmediated, real experiences is described stupid not to see it, to see only the palaces and the mu-
elsewhere as the quest for experiential knowledge seums” (tourist, Mumbai). The 179 township tourists
(Matthews 2008: 106) and hands-on-experiences interviewed in Cape Town answered similarly: 65 to
(Freire-Medeiros 2007: 62). Following Baumann’s 80 % of them wanted to see the living conditions in
(2000) observation that societies are becoming in- the townships and ‘real Africa’ (Rolfes et al. 2009: 38).
creasingly fragmented, disembedded and globalised,
and that identity and other social factors are becom- The question arises: Why do the poorest districts re
ing more and more contingent or ambivalent, Wang present ‘real’ and authentic African and Indian life?
(2000) argues that experiential knowledge provid- MacCannell (1976: 93) argues that the tourist’s quest
ed by travel becomes an even more important and for authenticity comes as a result of society’s differen-
sought-after commodity (Matthews 2008: 106). tiation between front and back regions and, as mod-
ern life lacks real and true experiences, tourists are
led to seek for them in pre-modern societies. Given
2.2 Experiencing the ‘real’ and ‘authentic’ Mumbai this context, one can argue that tourists attribute
and Cape Town authenticity to pre-modern societies, traces of which
cannot be found in modern, metropolitan, globalised
Another strategy that a vast majority of the tour pro- city centres, but rather in settlements conceived of as
viders use in their advertising is to praise slum tours pre-modern, such as slums4. Indeed, the distinction
by describing them as journeys to the other, ‘real’ between modern guest society and pre-modern host
side of the city or country being visited: “Many tour- society could be found in some of the tourists’ state-
ists come to Mumbai, the commercial capital of India, ments, and often came with an idealisation and ro-
roam sitting in the back of the limousine, avail the manticising of the latter. To illustrate, one interview-
luxuries of five star hotels, make big business deals ee judged an impending redevelopment project in
and leave the city with a smile on their face appreci- Dharavi as follows: “Because going back to this thing
ating the luxuries and comforts they have been pro- about rehousing people in high-rise blocks, which is
vided with in India. But do they really see the Real the easy way out, I don’t think it is the answer. They
India? Do they really appreciate the Real India? To lose their communities, they lose their trades, and
find an answer to these questions, dear friends, you they lose their history. You know, in Western Europe
need to get down from your luxury cars at a place we have done it and it has been a disaster” (tourist,
where Real India exists. On our slum tour in Mumbai, Mumbai). The poverty and pre-modernity of South
we take you to the Dharavi Slum which shows the African townships are seen to have a close relation
other side of the glamorous city of Mumbai” (Tour with ethnic categories. As a result of the ethnically
Provider Go Heritage India Journeys). segregated development of South Africa’s cities under
Apartheid, townships especially are seen to represent advised to practice appropriate restraint (e.g. not to
‘real’ Black Africa. As such, the trademarks of town- take photographs). In order to achieve an image trans-
ship tours are the historical development of the town- formation, however, it is also important that tours are
ships and the political struggle against Apartheid, as conceived in a way that responds to the common no-
well as Black African culture in general. tions and expectations that tourists have of slums and
townships. The arbitrariness of how to interpret and
These selected findings and reflections show that tour represent a destination is limited, because the mean-
providers and tourists both seek to present or consume ings ascribed to a destination by tourists are usually
real and authentic experiences. All providers claim to relatively resistant to change (Pott 2007: 188). Due
show, and tourists report, seeing slum life ‘how it re- to this, if they are to change a destination’s image,
ally is’. Simultaneously, these places are thought to re providers of slum or township tours must first make
present the city’s or country’s real and authentic side. reference to the imagery predominant in the minds
The following section addresses the question how real of tourists, and then consciously distance themselves
or true slum and township life, and real or true Indian from it by establishing alternative programmes of
and African life, are presented by slum tour companies imagery. Therefore, this section addresses the fol-
and perceived by visiting tourists. lowing questions: What assumptions do tour organis-
ers make regarding the associations tourists have in
relation to slums? Furthermore, how do they use the
3. Transforming notions of slums and townships: prevailing imagery held by tourists to form points of
Making slum tours morally acceptable reference? Which sights and scenes do they exploit in
order to structure tourists’ perceptions differently?
Findings from our empirical studies show that – in And in view of this, how do tourists perceive a slum/
addition to their commercial and economic motives – township after taking a tour?
all slum tour companies aim to correct the tourist
public’s perceptions of slums and townships by or-
ganising tours that run through them. Indeed, one of 3.1 How is the image of a slum or a township changed?
the tour companies stated that its central objective
was to achieve a transformation and improvement The interviews with tour company owners and guides
of the negative reputation of the visited settlements. showed that slum-tour organisers assumed that tour-
This position was also presented personally by tour ists primarily perceived these settlements as places of
company owners, tour company employees and tour poverty. Furthermore, tour company owners stated
guides during discussions undertaken for the pur- that they believed tourists had a mental picture of pov-
poses of our research: “We show you the poor, but the erty, connected with various negative attributes. These
positives of the poor and the developments ... that’s negative attributes can be generalised and placed under
our business strategy” (tour provider, Cape Town). three main categories: exclusion, insecurity and stag-
“The tourists want to have a brainstorm” (tour guide, nation. In connection with these negative attributes,
Cape Town). Thus, it can be concluded that the opera- for nearly all tourists slums and townships emotionally
tors are working on changing the slum or township symbolise squalor, hardship and despair. In Mumbai,
images held by tourists, and that the tours contribute for example, Krishna Poojary, owner of Reality Tours
to improving the image of slums and townships. and Travel, assumes that tourists believe Dharavi’s
residents to be lazy, inert people incapable of changing
In Mumbai as well as in Cape Town, tour providers at- their situation. “Basically, what happens when you say
tempt to achieve their aim of transforming the tour- the word ‘slum’? That name gives all the negative im-
ists’ negative imagery by designing tours that will be ages: that people are just poor or doing nothing; that
considered as authentic and as realistic as possible. they are sitting around; that there is a high crime rate
The authenticity is to be obtained by using locals as that children don’t go to school, and this kind of stuff”.
tour guides, by providing opportunities for conver- Our interviews in Cape Town showed similar results:
sational contact with the slum and township inhab- A significant number of the interviewees assumed that
itants, and by offering insights into private and eco- tourists are curious about poverty and developmental
nomic everyday situations. The tours usually take processes. Slum and township tours are therefore or-
place within the scope of a walking tour in small and ganised in relation to the beliefs that the target group
inconspicuous groups. Tourists in these groups are are assumed to have. All tour companies aim to correct
these (assumed) negative associations by presenting avi, for example, mention that the slum was once con-
particular sights and scenes capable of responding to trolled by the mafia, and experienced violent rioting
the preconceived expectations, but simultaneously as Hindus fought Muslims, but they emphasise that to-
contrasting them and changing them. day, government involvement has been strengthened
and mafia influence reduced, and that members of the
Most of the locations visited by tours are chosen be- different religious groups live together harmoniously.
cause they counteract notions of exclusion, insecurity Almost all tour providers and guides interviewed in
and stagnation by symbolising and embodying oppo- Cape Town ascertained that presenting social cohe-
sitional stances such as creativity, culture, community sion was a crucial part of their tours and a strategy for
and development. In order to remove or confront the ensuring that crime and insecurity should cease to be
idea that slum residents are economically excluded – considered an issue. “Yeah, it’s [my township tour]…
‘sitting around doing nothing’ – tours focus on show- very, very safe. Because I think most of the people
ing the economic creativity and activity of slum dwell- know me. They know my house, they know where I
ers. For example, Reality Tours and Travel presents am working because like each and everyone comes
Dharavi as a place of high economic productivity, here and even in that area I used to be one of the com-
containing more than 10,000 small-scale industries munity members” (tour provider, Cape Town). In both
and generating an annual turnover of US$ 665 million. case studies, slum tours stress the sense of commu-
Visits to these small-scale industries, where produc- nity that exists among the poor. In contrast to the idea
tion processes can be seen in action, form the heart of of poor people being aggressive, violent or even crimi-
the slum tour. Tourists report experiencing Dharavi’s nal, they show people who are peaceful, friendly and
residents as honest, hardworking people with jobs, helpful, even though, or even because, they are poor.
hoping to cover their living costs despite poor working
and living conditions. The overriding impression given Stressing the creativity, activity and community of
to tourists is that slum people have found incredibly slum residents contradicts the notions that slums are
creative and innovative ways for coping with life. places of stagnation and despair. Generally speaking,
the tours leave tourists with an impression of devel-
In Cape Town, on most township tours the culture of opment and hope. This is reinforced by visiting pre-
slum dwellers and their role in the struggle against schools and schools. Tour guides in Dharavi, for exam-
Apartheid in South Africa are foregrounded and ple, never seem to tire of stressing the fact that 85 %
praised. From surveys of tour advertising (e.g. home- of Dharavi’s children go to school, and of this number
pages and brochures) with respect to the sights pre- 15 % go on to gain higher qualifications and employ-
sented during tours, and concerning the motives of the ment as skilled workers for banks or large multina-
tour operators, it became obvious that nearly all tours tional companies. In addition, tourists have their at-
are focused on the culture of the townships and on tention directed towards government and private
Black South African history. One reads and hears about redevelopment efforts, particularly those involved in
a proud people who succeeded in its struggles against the provision of basic structures for bringing running
Apartheid; a people who kept its traditions, who danc- water and electricity into the slum. A vast majority of
es and lives its life to the rhythm of music (Rolfes et al. slum and township tours also focusus on the hetero-
2009: 29). Addressing these cultural, ethnic and his- geneity of the settlements, showing various residen-
torical features, the tours make it manifest that the tial areas which contain different types of housing –
township residents are not excluded; rather, they are from provisionally built huts to more or less recently
the heart of (the new) South African society. built single family homes and apartment buildings. In
Cape Town, tour guides often state (and show through
Another image, which approximately two thirds of selected sights) that the townships are precisely the
the tours refer to, is that of slums as places of insecu- nucleus of the development of a new South Africa.
rity, in particular in reference to crime. Some South
African travel guides even contain explicit warnings
about criminality in townships (Steinbrink and Frehe 3.2 How do tourists perceive these image transformations?
2008: 38). Tour guides refer to criminal incidents only
occasionally; a higher priority of the tours is the con- An examination of tourists’ perceptions of slums and
veying of the sense of community as it exists among townships after participating in tours determines
the slum or township residents. Tour guides in Dhar- whether their preconceived images of the slums/town-
ships have been broadened, modified or confirmed by surprising. The semantic profile (Fig. 1) filled out be-
the tours. For this reason, tourists in Mumbai (via in- fore and after the township tour indicates that people
terviews) and those in Cape Town (via questionnaires) who took part in a tour were much more likely to as-
were asked what observations they had throughout sociate townships with happy and friendly inhabitants.
the course of the tour, and what impressed or sur- The prevailing tendency switched from sad to happy.
prised them most. The analysis of any unexpected re- The same holds true for the notions ‘hopeful’ and
sults of the surveys also aimed to find out what mental ‘peaceful’. Here, the expectations of a high number of
pictures and ideas of the slums and townships tourists respondents were more negative before the tour. In ad-
had had before they embarked on a tour. dition to this, the percentage of tourists who classified
the townships as rather dangerous was significantly
Although one fifth of the tourists noted with surprise lower after the tour. In the case of this word pair, the
the comparatively high standard of public and commer- evaluation inclined more towards ‘safe’. Similarly, after
cial infrastructure, the majority remained dismayed at taking a Dharavi tour, about two thirds of the tourists
the poor living and working conditions they observed expressed surprise at the harmonious community-
during the tours. In particular, they were disturbed style living they had seen. Seeing the slum residents
by the high population density, the poor housing situ- giving one another mutual support and assistance con-
ation, the dangerously poor sanitation and the general founded their expectations that there would be a vis-
lack of hygiene. For many tourists, these were sufficient ibly high incidence of anti-social behaviour and crime.
reasons for continuing to consider the visited slum or
township as a place of poverty. However, the analysis Two thirds of all the interviewed tourists in Dharavi
of the interviews and questionnaires revealed that the perceived the visited slum more in terms of develop-
perceptions and evaluations of poverty had changed. ment than stagnation after taking a tour. One Dharavi
tourist stated after the tour: “I expected people to be
All interviewees in Mumbai were impressed by what more desperate, actually. And I expected more stagna-
they saw as an entrepreneurial spirit among slum res- tion, so that people would be rather like: Ok, we are in
idents. “What surprised me is the bustle of the slum. a bad situation and unless the government is going to
The bustle in terms of that there is trade, that there are help us, it is not going to change. But it was complete-
markets and that there is a proper life. It is not like as ly different. It was a really great community spirit in
it is often imagined that people are lying around in the there. Everybody tried to improve and be as productive
dirt, vegetating and go begging. It is an area, slum – I as possible”. This statement, besides being an observa-
don’t want to use that word. It is a less developed area, tion of entrepreneurial behaviour and peaceful com-
in which just the same intelligent, talented and highly
creative people live” (tourist after a Dharavi tour). This
tourist became conscious of the expectations he im-
plicitly carried regarding slums and poverty – passiv-
ity, unemployment and begging – after observing that
residents were hardworking and highly productive.
munal co-habitation, may also be attributable to the the expectations of tourists are addressed by tour
tourist’s observation of educational institutions in the companies by focusing tours on poverty and slum
slum. One third of the Dharavi tourists referred specifi- settlements. However, slum and township tours re-
cally to these and noted their observations of the slum interpret and transform the features that they ad-
residents’ desire for improvement and hope for a better dress. Instead of insecurity, exclusion and stagna-
future. However, one third of the interviewed Dharavi tion, notions of creativity, culture and development
tourists could not see any development perspectives for are established as central characteristic elements of
the slum dwellers. The low quality of education and the slums. Our findings also show that reinterpretation
feared relocating of the slum dwellers and their indus- and transformation of slums and townships are ac-
tries as a result of the forthcoming redevelopment pro- cepted by the vast majority of the tourists. The tours
ject were cited as the main reasons. are mostly perceived as authentic, as an opportunity
for tourists to gain insights into the ‘true life’ of slum
From the analysis it becomes apparent that the visits dwellers and residents of a visited country. Moral
to slums and townships bring about significant chang- concerns in the minds of tourists evidently seem to
es in the perceptions held by the tourists. The choices be settled, and are not found to persist.
made by tour operators and agents within visited set-
tlements regarding what sights and scenes are pre- Due to the small number of cases drawn from tourists
sented do apparently not miss the intended goal, which and tour operators it was not possible – and not even
is to improve the slum/township’s image. An image of necessary – to create types or to strive for typifica-
slums and townships predominantly characterised by tion: Based on our research experiences, there were
dreariness and greyness becomes more variegated, and no reasons to think that the observed changes in at-
at times even veered towards bright and rosy, as exist- titude or perception differed according to sex, age or
ing notions of exclusion, insecurity and stagnation are origin of the tourists, or their duration of stay. Inde-
contrasted with experiences and images of creativity, pendent of the socio-economic or demographic status
culture, community and development. In the majority of of the tourist groups we achieved very similar results.
cases, the tourists’ perceptions of slums and townships
change, from seeing them as places of despair to places
of hope: “I think the term slum has changed. (…) I have 4. The relation between slum tourism, morality and place
seen happy faces, friendly faces and satisfied faces and
hope. What makes me happy. And not hate, crime, mis- Moral communication regarding the touring of poorer
ery and pain, what one can really feel”. A French tourist urban quarters in the Global South is ambivalent. The
spoke about her experience in the Soweto Township: “I social praxis of slum tourism is considered wrong and
didn’t want to go there first because I don’t want to see right, bad and good, forbidden and requested. The cen-
them like I mean a safari, like a zoo (…) but after that I tral issue, therefore, is what the conditions are for the
realised that they are proud of their history, proud of processing of esteem or disesteem among slum tour
their township and they are very friendly”. providers and participating tourists. The following
brief analysis of several newspaper and magazine arti-
Some tourists experienced irritation from having cles undertaken for the purposes of this article and an
their expectations contradicted by the tours and had analysis of the tourists’ moral statements will clarify
somehow to come to grips with this irritation. Half of the relation between moral judgements on slum tours
those interviewed in Mumbai resolved this by contest- and their involved social agents, and particular no-
ing Dharavi’s slum status, and by choosing to relocate tions held regarding slums or townships in general.
‘true’ poverty elsewhere. Poverty in the sense of exclu-
sion, insecurity and stagnation was relocated to Africa, Our findings show that arguments against this form
South America or India’s countryside. Only three of the of tourism are closely linked to specific negative no-
19 tourists interviewed in Dharavi criticised the pre- tions of slums. Namely, slums are usually linked with
dominantly positive portrayal of a slum dweller’s life, misery, dirt, crime, violence, prostitution, desolation
and therefore contested the authenticity of the tour. and desperation (Wertz 2009). Consequently, visiting
tourists are described as “cheerful visitors in bright
However, as we have seen, all the tour operators aim holiday T-shirts” (Gentleman 2006) who are “weary
to transform a slum or a township’s image, as well of civilisation” (Wertz 2009). Such tourists are con-
as the image of the tours themselves. Therefore, trasted with the “emaciated slum residents facing a
ruthlessly dark life” (Wertz 2009). From this perspec- Three of the tourists interviewed after a Dharavi tour
tive, slum tours do indeed appear to be voyeuristic and even considered it the duty of any serious traveller
exploitative, as argued by their opponents. Critics also to look at the whole of a destination’s reality, even
consider slum tours to be an intrusion of the slum resi- though this might involve looking at pain: “A lot of
dents’ privacy and dignity and, in effect, treat slum res- people that like to come to India like to buy their sou-
idents like animals in a zoo (Odede 2010). In contrast, venirs, like to go to Goa lying on the beach and they
arguments for slum tourism are seen to be linked with like to have food served to them in the restaurants.
more positive notions of slums, such as creativity, in- (…) But at the same time maybe most of the people
novation, productivity, culture and hope (Weiner 2008; don’t want to see, because it is quite upsetting to see,
Rice 2009; Hansen 2009). Consequently, slum tourists, but it is there and it is also reality and maybe it is good
who are described as respectful and genuinely in- to see that that’s how some people live. It is education
terested visitors (Richardson 2009), are warmly wel- to go and to see that, and also from a moral point of
comed by friendly and gracious slum residents (Weiner view I think you should go and see it, if you have an
2008). Advocates of slum tours consider them to be opportunity to do so safely”. Here, the conditions of
instances of philanthropic and responsible travel, not distributing esteem or disesteem are reversed; the
only promoting social awareness of poverty but also – vice becomes a virtue. Slum tours are considered as
via f inancial donations – having a real impact. right and requested, whereas the usual holiday on a
beach is criticised. Slum tourism is constructed as a
Similarly, perhaps, to the line of argument common- more desirable alternative to the usual programmes
ly found in newspaper and magazine articles, half of of mass tourism catering to so called “sun-sea-and-
the tourists interviewed before a Dharavi tour also sex backpackers” (Elsrud 2001: 608). The emotion-
expressed moral doubts and a sense of guilt, as they ally challenging aspects of slum and township tours
anticipated seeing poverty in the sense of misery: “On are used to draw an image of slum tourists as “serious
the same hand it is stupid, that I am much more in- and respectful observers, and even discoverers of the
terested in poverty than I am in richness. And I think real world” (Urbain 1993, quoted in Farías 2008: 19).
Mumbai is a city which combines both. And still I am, Thus, slum tourists are attributed having more moral
and that’s the disaster tourism part of it, that I am integrity than their critics, and more than those who
more intrigued by the poverty” (slum tourist, Dhara- participate in touristic escapism.
vi). Here, it is evident that a specific notion of poverty
as a ‘disaster’ is what makes this tourist feel guilty. The controversy surrounding slum tourism is just one
Similarly, in Cape Town a township tourist stated that example of the debate about the increasing moralisa-
“I actually didn’t want to make the Township Tour be- tion of tourism, as identified by Butcher (2003). He
cause I thought it is a bit voyeuristic. And I can’t go highlights that all alternative forms of tourism, such as
there and take pictures of poor people and [I] might ecotourism, community tourism or volunteer tourism,
stare at them”. Our results indicate that the described tend to have one thing in common: They understand
semantic change of notions surrounding slums or themselves as the moral alternative to conventional
townships, as described in Section 2.2, largely re- mass tourism (Butcher 2003: 1). These New Moral
solves concerns tourists have about the morality of Tourists form their identity by dissociating themselves
these tours; the criteria that are used to assign the from what they consider to be the unpleasantness of
values good/bad seem to change. The above-quoted mass tourism. For the New Moral Tourist, mass tour-
Dharavi tourist stated after the tour: “I don’t think ism is characterised by sameness, crudeness, destruc-
this is disaster tourism. I think disaster tourism is tion and modernity. In contrast to this, New Moral
when one person has a major problem and people are Tourists associate themselves with difference, cultural
watching it and it gives a positive feeling to the people, sophistication, construction and a critical attitude
who are watching it. But when I was walking there, I towards ‘modern progress’ (Butcher 2003: 22). Hav-
didn’t really have the feeling that people were having ing acquired these esteemed qualities, these tourists
a problem. I mean, according to my Western view, it is consider their consumption as no longer part of what
quite poor there, and I see that it is quite dirty and es- destroys a visited country’s natural and cultural diver-
pecially it is quite unhealthy to be there in the smoke, sity; rather, their consumption contributes to solutions
to work in the plastic industries. But I have the feeling that guarantee cultural and natural diversity protec-
that the people who are living there are quite hopeful tion and preservation. Butcher also points out that New
and are quite happy with their life”. Moral Tourism can be described as a form of ‘ethical
consumption’ (Butcher 2003: 103)6. The concept of eth- to learn about it or be exposed to it, then you have
ical consumption is based on the traditional concept of no wish to make an impact or to make it better”. By
ethics, where ethics is tasked with the rational ground- referring to slum tourism as a form of ethical con-
ing of moral judgements, and so understands itself as a sumption, tourists as well as slum tour providers
moral undertaking and considers itself to be morally successfully distinguish themselves from conven-
good without question (Luhmann 1991: 85). tional tourists and conventional tourist programme
providers; they also contradict the central argument
New Moral Tourists seek meaningful experiences proposed by critics of slum tourism.
and the acquisition of a personal understanding of
global problems. Responding to (and at the same time
stimulating) the rising demand for ethical consump- 5. Conclusion
tion are not only small-scale tour companies and NGO
aid projects, but also luxury travel companies such as The presented results highlight that tourist destinations
‘Abercrombie & Kent’ which organise trips to projects such as slums or townships are frequently the subject of
supported by the travel company and NGOs all over the moral communication. Furthermore, it becomes evident
world. These organised tours, often labelled as social, that there is a link between the semantic field surround-
community or volunteer tourism, provide conscien- ing the places slum or township and the moral judge-
tious travellers with non-intrusive and sustainable ment of visiting such places in the context of tourism.
ways to experience a country. It is not surprising, giv- Notions which surround slums and townships, such as
en such a background, that large as well as small tour exclusion, insecurity and stagnation, as well as their pos-
companies are setting up businesses in slums. itive counterparts, creativity, culture, community and
development, are all morally charged concepts, implying
Our research shows that providers of slum tours ex- moral judgements of good and bad. Consequently, poor
plicitly or implicitly promote their tours as forms of urban quarters can be considered as bad places and as
ethical consumption. They do this in several ways: good places, depending on whether they are linked with
(1) by advertising their tours as meaningful experi- negative or positive connotations.
ences that will raise social awareness and develop a
firm understanding of poverty; (2) by consciously dis- The notions surrounding these poor urban quarters
tinguishing their products from tourist programmes constitute the conditions which determine whether
that focus only on glamour and luxury, which they esteem or disesteem is accorded to the social agents
label as common and superficial; (3) by highlighting involved in the praxis of slum and township tourism.
instances of their co-operation with slum communi- If slums and townships are considered to be places
ties; and (4) by declaring that benevolent objectives of hardship and despair, where people live in dirt,
motivate their undertakings. For example, tours of- vegetate in poverty and starve to death, and if tour-
ten aim to show that part of the income they generate ists are brought into these places, then naturally the
is diverted into the slum community; during tours, impression develops that exploitation occurs; spe-
guides often encourage tour participants to play an cifically that the privacy and dignity of slum dwellers
active role in helping slum residents. In Cape Town, is violated. This notion is exemplified by situations
during township tours participants are given numer- where slum tours are described using the metaphors
ous possibilities for buying souvenirs or (locally pro- of a zoo or a safari tour, in which slum dwellers are
duced) arts and crafts. Additionally, during visits to equated with zoo or safari animals. Such perspectives
social institutions tourists are offered opportunities characterise slum residents as powerless, lethargic
for making financial donations. In Mumbai, Reality and wretched, and imply that they do not want con-
Tours and Travel donates 80 % of its profits to its sis- tact with Westerners or tourists. In contrast, if slums
ter company, Reality Gives and markets itself explic- and townships are considered to be places of culture,
itly as an ethical tour company. Of the respondents in development and hope and where people are extreme-
Mumbai, nearly all expressed a desire to understand ly active and creative finding and applying ways for
how people in the Global South live, but only a few coping with their lives, then a different light is shed
expressed the desire to have an impact on the issues on slum tourism. From such a perspective, slum and
faced by these people: “But I think that the reality is township tours provide opportunities for gaining a
that the vast majority of people who live in the cities different understanding of poverty and provide sup-
live in that sort of condition, and if you don’t want port for slum residents and the efforts they make
towards improving their living conditions. In such or place, but rather a characteristic ascribed by a specific
a context, slum tourism can be considered a form of observer for a specific purpose.
responsible tourism, and tourists who participate
in slum tours no longer appear as civilisation-weary 5 “Here is a list of pairs of contradicting words. Tick spon-
voyeurs; rather, they appear as a kind of aid work- taneously which of the following words do better describe
ers with moral integrity whose presence in a slum or the township”.
township is morally integrated.
6 In our analysis we took account of positive articles (Kubisch
The social praxis of slum tourism is laced with moral 2008; Collins 2009; Damon 2009; Hansen 2009; Frank 2010;
communication; the binary code good/bad is used, Robertson 2012) and also of more critical views (Gentleman
but is at the same time pointless. Slum tourism can 2006; Wertz 2009; Odede 2010). Many of the articles investi-
be observed as philanthropic and helpful, or voyeur- gated show an ambiguous attitude, presenting arguments both
istic and exploitative. As the programmes outlining for and against this form of tourism (Lancaster 2007; Weiner
the rules for evaluating specific behaviours as good 2008; Rice 2009; Richardson 2009; Swanson 2011; Basu 2012).
or bad are no longer prescribed by religion, and be-
cause – so far – no substitute can be found, there is a
lack of consensus about the criteria assigning the val- References
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United Nations Human Settlements Programme 2006/2007: de/politik/0914-slum-tourismus-reiseunternehmer-
The state of the world’s cities 2006/2007. The millennium rio, 15/05/2012
Abstract: This paper aims to evaluate stakeholders’ views on the potential role that slum
tourism and its associated products can play in enhancing living conditions in slums in Egypt.
Empirical results were obtained using two quantitative surveys: one to investigate dwellers’
perceptions and a second to select appropriate pro-poor products based on stakeholders’
preferences. Findings show that inhabitants have positive attitudes toward the possibility of
benefiting from slum tourism, but they differed in their ranking of the appropriateness of
related pro-poor products. Based on findings, authorities should develop appropriate slum
tourism products and typologies, as a planning threshold, to enhance living conditions of
dwellers. A useful planning way of drawing ties between slum types and typologies is
presented. Keywords: slum tourism, Ashwa’iyyat, responsible, planning, Greater
Cairo. Ó 2012 Elsevier Ltd. All rights reserved.
INTRODUCTION
Slum tourism has been defined as tourism that involves visiting
impoverished areas. It is sometimes called poverty tourism or slumming
or seeing how the other half lives (Cejas, 2006; Diekmann & Hannam,
2012; Manyara, Jones, & Botterill, 2006; Williams, 2008). Slum tourism
is getting plenty of attention today as a practice that should be subject
to responsible reflection (Goodwin, 2011b). The primary question that
will be explored is whether or not responsible tourism is beneficial to
the alleviation of poverty in Egyptian slums. Notably, using tourism as
a vehicle for sustainable development is now becoming an important
item on the agendas of public policy planners. However, how to use
tourism as a potential tool in fighting poverty is still being explored
by international and national organizations as well as by local govern-
ments and authorities (Clancy, 1999; Jiang, DeLacy, Mkiramweni, &
Harrison, 2011; Neves, 2006; Spenceley & Meyer, 2012).
2092
M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113 2093
Study Methods
The inherently measurable features of poverty tourism dimensions
recognized by many researchers require a quantitative method ap-
proach in order to regulate the empirical findings (Croes & Vanegas,
2008). To gain a comprehensive picture of the possible role of slum
tourism activities in enhancing dwellers’ living conditions, empirical re-
search was divided into two surveys. The quantitative method used for
the two surveys was a questionnaire examination (Creswell, 1994). The
first survey used a snowball sample of GC’s Ashwa’iyyat inhabitants to
understand their attitudes toward existing slum tourism practices,
using the approach methodology of Wearing and Lee (2008) and
adopting Noy’s (2007) sampling process. Six hundred and thirty-one
inhabitants were approached for this research. They lived in the four
types of GC’s Ashwa’iyyat and were employed in related tourism profes-
sions such as stone carving workshops, old craft shows, gift shops and
bazaars. However, their employment location was not always one of
the survey sites.
An inhabitant was considered appropriate for the sample if he/she
had had experience with tourists, tourism activities and practices and
if, through his/her work, he/she had acquired professional knowledge
of tourism effects and how they can alleviate poverty. The survey was
administrated by research representatives, who sent results to the
author to be interpreted. The first step toward identifying target inhab-
itants was to approach them within GC’s Ashwa’iyyat workshops and
small businesses. There, the relatives and students of the researcher
were introduced to individuals who acted as coordinators. These coor-
dinators then identified a number of young, well-educated inhabitants
M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113 2099
Sub-scale How would you best describe your Very supportive/ Neutral Very SM SD % variance Loading
two emotional responses toward supportive unsupportive/ explained
tourism activities that are unsupportive
practiced around your
neighborhood as a supportive
tool to enhance your living
conditions?
f % f % f %
V1 There are no benefits yielded from 151 32.5 91 19.6 222 47.9 2.8772 1.29794 n/a .657
tourism activities.
c
V2-F8 Current activities provide 403 86.8 44 9.5 17 3.7 4.0625 .73949 5.287 .763
opportunities for selling
additional goods and services.
V3-F5c Current activities offer labor- 337 72.6 25 5.4 102 22 4.0625 1.26182 7.815 .776
intensive and small-scale
opportunities.
V4 Current activities employ a high 111 23.8 58 12.5 295 63.7 2.6695 1.21181 n/a .721
proportion of female-headed
households.
V5 The poor may gain few direct 339 73.1 101 21.8 24 5.1 3.9828 .86928 n/a .637
benefits from current activities.
V6 Many foreigners come to the 345 74.3 70 15.1 49 10.6 3.6789 .82503 n/a .509
Ashwa’iyyat wishing to
understand poverty.
Sub-scale How would you best describe the The most positive Neutral The most negative SM SD % variance Loading
three most positive and negative explained
aspects of the tourism activities
f % f % f %
that you have experienced at
your area?
V7-F7c Collecting funds from tourists for 303 65.3 39 8.4 122 26.3 3.7500 1.37000 5.992 .765
local Development projects.
V8-F6c Donating profits from tourism 138 29.8 9 1.9 317 68.3 2.8470 1.28804 6.986 .766
operations to local development
charities.
V9 Employing poor casual laborers. 378 81.4 36 7.8 50 10.8 4.3103 1.00893 n/a .739
V10 Allowing poor women a great 83 17.9 37 8 344 74.1 2.3276 1.27122 n/a .717
opportunity to be involved in
such activities.
V11 Direct participation in 433 93.3 6 1.3 25 5.4 4.7586 .76501 n/a .680
infrastructure
improvement benefiting tourists
and poor residents.
V12 Poor rights (e.g., land tenure, 46 9.9 16 3.4 402 86.7 2.2866 .93743 n/a .686
preserving traditions etc.) may
be used as tourism assets.
V13 Working with the poor highlighting 42 9 37 8 385 83 2.2241 .86782 n/a .656
voyeuristic and exploitative
aspects of tourism.
V14 Visiting less developed places like 48 10.3 10 2.2 406 87.5 2.2543 .88666 n/a .581
yours allow tourists and
foreigners to observe people
living in poverty.
V15-F3c Tour agents organizing slum tours 52 11.2 49 10.6 363 78.2 2.2069 .99256 10.414 .790
are likely to have a deal with
drug lords to ensure the safety
of wealthy tourists.
V16 Many visitors think that merely 29 6.2 76 16.4 359 77.4 2.2981 .79346 n/a .629
bearing witness to such poverty
is enough.
V17-F1c Many slum tours actively encourage 366 78.9 27 5.8 71 15.3 4.2112 1.25678 11.650 .817
tourists to help out with
preparing food and water for
some of the poorer residents.
V18 Many ‘Arab’ tourists came to slum 29 6.2 1 .2 434 93.6 2.0776 .68177 n/a .635
districts temporarily for
marriage-related purposes.
M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113
Table 2 (continued)
Sub-scale How would you best describe the Strongly agree/ Neutral Strongly disagree/ SM SD % variance Loading
four following factors that may agree disagree explained
prevent inhabitants from
benefiting from tourism
f % f % f %
activities?
V19 Large slums and a high population 440 94.9 9 1.9 15 3.2 4.7953 .76017 n/a .594
density may prevent the poor
from benefiting from the
positive impact of tourism
activities.
V20-F2c Slum’s remoteness hinders the 431 92.9 2 .4 31 6.7 4.7306 .83566 11.332 .807
poor from gaining from
M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113
tourism.
V21 Unsafe aspects prevent the poor 281 60.5 159 34.3 24 5.2 4.0647 1.08997 n/a .644
from benefiting from positive
impact of tourism.
V22 Feelings of shame about social 437 94.2 20 4.3 7 1.5 4.5819 .67809 n/a .741
background prevent dwellers
from participating in activities
that may alleviate poverty.
V23-F4c Dwellers rarely have faith in 397 85.6 14 3 53 11.4 4.4957 1.01818 10.081 .777
government support of
reallocating benefits of tourism
to them directly, so they do not
participate in tourism activities.
V24 Many tourists visit slums for the 403 86.9 16 3.4 45 9.7 4.2651 1.02706 n/a .611
purpose of human trafficking
(especially women and
Key: = (SM) = Statistical mean, (SD) Standard deviation, (f) = Frequency, (%) = Percentage, (n/a) = Not available.
a
Based upon the descriptive statistics, frequencies and dispersion test, (SPSS, V.16.0); b Extraction method: Principal component analysis, Rotation method:
Varimax with Kaiser Normalization; c F1:F8 = Factors underlying slum tourism activities as perceived by GC’s Ashwa’iyyat inhabitants.
2105
2106 M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113
data on slums and tourism to generate factors that could hinder slum
tourism activities from becoming more responsible (Tosun, 2006). To
investigate inhabitants’ perceptions of the variables related to tourism
activities, participants were asked to rate their degree of agreement/
disagreement on a five-point Likert scale ranging from ‘‘strongly
agree’’ (one) to ‘‘strongly disagree’’ (five) for all 24 items. A factor
analysis test, as shown in Table 2, reduced the 24 variables to eight fac-
tors with eigenvalues greater than one for each. This means that these
eight components have to remain in the analysis; to satisfy Kaiser’s cri-
terion, factors with an eigenvalue of less than one (currently repre-
sented by variables 9–24), are excluded (Kinnear & Gray, 2004).
Additionally, a factor analysis test shows that the extracted eight vari-
ables accounted for 69.55% of total variance. Table 2 shows factors in
the order of their importance in accounting with correlations between
the overall perception of tourism activities and each factor in the anal-
ysis. The most important factor, with the value of the test’s coordinate
or loading (0.817), and percent variance explained (11.650), is the fol-
lowing: ‘‘Many slum tours actively encourage tourists to help out with prepar-
ing food and water for some of the poorer residents.’’ This result indicates that
respondents have a strong degree of interest in becoming a target of
‘‘food donation tours.’’ This finding supports the hypothesis that food
donation tours act as a responsible practice for slums’ inhabitants
(Mitchell & Ashley, 2010). However, when compared to the degree
of importance (70.8%) produced by simple frequencies, it becomes
evident that obstacles to benefits from such responsible activities must
exist.
Such a view is supported by Thorne (2011), who explored the rea-
sons why food donation tours were associated with a responsible out-
put. Although Thorne’s study results are potentially biased through
inadvertent purposive sampling, Thorne’s findings are relevant. The
research concluded that the common approach to helping the poor
is to present inhabitants as grateful recipients of charity and to struc-
ture excursions to encourage food donation tours. However, tourists
should also value local peoples’ pride, dignity and ability to cope
(Wearing & Lee, 2008). Despite the difficulty in generalizing this result
beyond the sample population (n = 63), the current result indicates
that interest in food and drink celebrations as a proposed pro-poor
product is not a problem associated with inadequate involvement of
GC’s slums in such activities (measured through participating in a slum
tourism food celebration). Instead, a more specific problem exists
relating to the voyeuristic nature of such tourism activity (Manyara &
Jones, 2007; Williams, 2008).
Getting involved in such tourism activities has a negative connota-
tion, from dwellers’ viewpoints, creating a likely obstacle to respon-
dents’ own future participation in food celebrations. ‘‘Fear of
voyeurism’’ and ‘‘something to be ashamed of’’ are ethical attitudes
that were frequently cited within both surveys and in IQ data collection
as obstacles to engaging in such activities and consequently benefiting
from them, with regard to reducing poverty adversities of those dwell-
ers. Interestingly, respondents with prior experience seemed unsure of
2108 M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113
CONCLUSION
This study has provided an initial exploratory analysis of slum tour-
ism experience and practices for improving living conditions of GC’s
Ashwa’iyyat, providing further understanding of what is known from
the existing literature on the paradoxical debates about some key char-
acteristics relating to GC’s slums’ role in tourism. The study has pro-
duced new planning insights into the significance and scope of slum
tourism in GC’s Ashwa’iyyat from both inhabitants and stakeholders’
2110 M.A. Mekawy/Annals of Tourism Research 39 (2012) 2092–2113
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Tourism Geographies
Vol. 14, No. 2, 213–234, May 2012
Abstract Slum tourism in the Global South is a relatively new phenomenon. The tourist
gaze at the poverty of the Others is long established, though. This paper is concerned with
the genesis of urban poverty tourism. By placing the phenomenon of slumming in the wider
realm of the social upheavals in Victorian London and early twentieth century USA, the
historical review first explains its dependency on the social context determining its emergence
and evolution. Secondly, slum tourism is shown to be adequately understood only if seen
as part of modern city tourism. Thirdly, it is demonstrate that the culturalization of poverty
attains special significance in slum tourism. Fourthly, the history of slum tourism is shown
to have implications for understanding present-day slum tourism in the Global South, using
South Africa as an example. The article is designed to be a first step towards understanding
the conditions, forms and consequences of globalization of slum tourism and the process of
constructing the global slum as a universal type of tourist destination.
Key Words: South Africa, England, USA, slum tourism, poverty tourism, urban tourism,
ethnic slumming, moral slumming, global slumming, history
Introduction
Tourism lives on what is different. Its economic implications alone urge it to constantly
create new products and open up new segments on the market. Tourism always looks
for new places, inventing sights and sites which are then marked and marketed as
tourist attractions. The fact that tourism needs innovations for purposes of self-
preservation is by no means new. What is interesting, however, is to take a look
beyond this pure logic of market mechanisms in order to find out how, why and with
what implications places of tourism are socially constructed.
The emergence of a new trend in tourism, too, always gives rise to reflection
on why it emerges precisely at a particular point in time and in a particular social
context. Since the 1990s, one such new trend has been observable in long-distance
international tourism, a development which has been spreading rapidly on a global
Correspondence Address: Malte Steinbrink, Institute for Geography & Institute for Migration Research
and Intercultural Studies, University of Osnabrück, Seminarstr. 19 a/b, 49074 Osnabrück, Germany. Fax:
0049-541-969-4333; Tel.: 0049-541-9694556; Email: msteinbr@uos.de
http://dx.doi.org/10.1080/14616688.2012.633216
214 M. Steinbrink
basis and which, at first sight, might look surprising; and that is ‘slum tourism’ in the
Global South. In spite of strong criticism coming from the international media, visits
to poor urban areas in big cities in the South are unmistakably gaining in importance
both in terms of tourism and in economic terms. How can this development be
explained? How and with what consequences are slums constructed as destinations
worth touring during a holiday?
In an increasing number of big cities in the Global South, poor urban settlements
are marketed for tourism. This slum tourism takes place primarily in the form of
guided tours – be they bus, jeep or walking tours. The slum tours already constitute
an important item in the range of offers made by the urban tourism industry. For
example, a slum tour has now become part of the standard programme of a visit to
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Cape Town or Johannesburg; and a tour of Rocinha, Rio de Janeiro’s largest favela,
is, today, one of the tourist’s must dos, just as strolling at the beach of Ipanema
and climbing the Sugar Loaf. Estimates suggest an annual 300,000 or so tourists
embarking on slum tours in Cape Town (AP 2007) and approximately 40,000 in Rio
(Freire-Medeiros 2009). These figures indicate that slum tourism is already a highly
professionalized business in South Africa and Brazil. But slum tours have also been
meeting with increasing interest in other countries of the Global South, both among
tourists and providers, who see a huge growth potential in this branch of tourism. For
example, organized slum tours are executed, inter alia, in the poor areas of Manila
(Philippines), Jakarta (Indonesia), Cairo (Egypt), Buenos Aires (Argentina), Nairobi
(Kenya), Mazatlán (Mexico), Bangkok (Thailand) and Windhoek (Namibia).
A current example is India, where slum tourism is noticeably expanding at present.
A driving force for this development has been the huge media attention in the wake
of eight-times Oscar-awarded Hollywood Film Slumdog Millionaire (2009), which
is acted against the backdrop of Dharavi, the largest slum in Mumbai (Hannam &
Knox 2010; Meschkank 2011).
The new phenomenon of slum tourism in the Global South not only reminds us
that tourism lives on what is novel and different; it suggests, at the same time, that
new trends in tourism are never created out of nothing. They draw upon more or less
known images and ideas about unfamiliar and distant regions and their inhabitants.
They have recourse to stocks of standardized long-standing ascriptions that arise in
discursive processes occurring both within and outside tourism. Tourism seeks for
discursive connectivity, reproduces these ascriptions and creates new meanings, while
reacting to social structures and their changes. Allegedly new forms of tourism almost
always have historical forerunners with which they link semantically and from which
their specific repertoire of offers develops. For example, tourism in ‘Europe’s Cultural
Capitals’ or cultural sightseeing tours organized by companies like the German firm
Studiosus can be traced back to the ‘Grand Tour’, the educational tours of the nobility
in the sixteenth to eighteenth centuries (cf. Adler 1989). Similarly, contemporary mass
seaside tourism has a long history, which began from the ‘discovery of the coast’ in
the eighteenth and nineteenth centuries and led, via Brighton as the archetype of the
Urban Poverty Tourism in Historical Perspective 215
than the dynamism of its global spread. An overriding goal of research on slum
tourism, then, would consist in grasping the conditions, forms and consequences of
its globalization. The present paper, which is primarily concerned with the genesis
of poverty tourism, is designed to be a first step towards understanding the process
of constructing the global slum as a global-universal type of tourist destination.
In this paper, a brief presentation of the recent phenomenon – drawing upon the
example of township tourism in South Africa – will be followed by a closer look into
the long-standing tradition of slum tourism. By attempting to place the phenomenon in
the wider realm of the social and cultural upheavals happening in each of the periods
studied, the historical review seeks, first, to explain its dependency on the social
context determining its emergence and evolution. Secondly, it will become clear that
slum tourism can be adequately understood only if seen as part of modern city tourism.
Thirdly, the historical review will demonstrate that and how the ‘culturalization’ of
poverty attains special significance in slum tourism. Fourthly, the closing remarks
indicate in what respects the insights gained from the historical review can be drawn
upon for enquiries into present-day slum tourism in the Global South.
Generally speaking, the tourist industry sees the country’s tourism potential in
its landscape and natural beauty (national parks, impressive mountain landscapes,
beaches, vineyards, etc.). However, following the end of apartheid, township tourism
has been developing as a new branch of the tourism industry – a development which
has little to do with the traditional sights. Township tourism is organized mainly in the
form of guided bus tours which run through selected townships. The tour destinations
are the urban residential areas of those population groups formerly classified as
‘non-white’, residential areas which emerged during the era of the apartheid regime
and which were planned on the basis of that regime’s inhuman racist ideology. It
is the poorest strata of the population that live in the townships. The majority of
the ‘black’ city dwellers still live there – and, largely, still under deplorable living
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conditions.
Township tourism had forerunners during the apartheid era, but in its recent form it
started in the early 1990s. The first township tours were conducted to Soweto (South
Western Township) in Johannesburg. At the time, township tourism was a kind of
niche tourism for politically interested travellers who wanted to visit Soweto as a
place symbolizing oppression and the anti-apartheid struggle, their aim being to see
the sites of resistance and the houses in which symbolic figures, such as Nelson
Mandela and Bishop Tutu, used to live. It was from there that township tourism
evolved rapidly, expanding over the whole of South Africa as a phenomenon of urban
tourism. An ever-increasing number of international travellers – predominantly from
Britain, Germany, The Netherlands and the USA – travelled through the townships
and informal settlements of different historical origins and sizes during their holidays
in South Africa. In the process, historical and political aspects which had initially
been the focus shifted to the background (Rolfes et al. 2009).
According to official data, over 300,000 tourists participated in organized tours in
Cape Town in 2006 (AP 2007). This is almost 25 percent of the total annual number
of overseas international visitors. Apart from the trip to the Table Mountain, the trip to
Cape Point, the visit to the Waterfront and a wine tour, township tourism is among the
‘things to tick off the list’ while visiting Cape Town. Township tourism is a booming
business. More and more tour operators are pushing their way into the market. In Cape
Town, roughly 50 different tour operators can be identified. Meanwhile, an increasing
number of big travel agencies operating on an international or a supra-regional basis
now also include township tours in their – otherwise rather conventional – range of
products. Township tourism has thus developed into a phenomenon of mass tourism
in South Africa (cf. Rolfes & Steinbrink 2009).
To understand the phenomenon of slum tourism, it appears useful to first discuss
the question of what the slum actually ‘is’ – not from a social-scientific perspective
or from the perspective of town planning, but from the viewpoint of tourism. In order
to find out what tourists look for in the slums, the question as to what they expect
to find there would suggest itself. (They want to see what they expect to see!) It
appears plausible to assume that the attractiveness of slums as tourist destinations is
Urban Poverty Tourism in Historical Perspective 217
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Figure 1. Associations with the term ‘township’ (according to Rolfes & Steinbrink 2009;
author’s own representation).
directly connected with the images, conceptions and associations the tourists have
of the places they intend to visit; in the case of South Africa, this would mean their
image of the township.
What images, then, do tourists have of the townships? This question constituted the
focus of a study project conducted in Cape Town in 2007. Questions were put to 179
tourists, immediately before embarking on a township tour, on what they associated
with the term ‘township’ (cf. Rolfes et al. 2009).
The results reveal that negative associations dominate the picture (see Fig-
ure 1). ‘Township’ is associated with crime, squalor, drugs, poor housing conditions,
apartheid, unemployment, etc. The most frequently mentioned association by far was
‘poverty’. ‘Poverty’ is in the centre of the semantic field evoked by the term ‘town-
ship’. Meschkank (2011: 55) obtains very similar results in her study of tourism in
Dharavi/Mumbai: ‘If you ask the tourists participating in a Dharavi tour what they
expect to see, the most common answer is: poverty’. It is, therefore, appropriate to
understand township tourism as a kind of poverty tourism.
Yet, ‘poverty’ does not characterize this form of tourism sufficiently. For – as
in the case of many other forms of tourism – ‘spatialization’ plays a central role
in endeavours that make it possible to visualize and experience poverty and, thus,
218 M. Steinbrink
refers to something nice, beautiful and relaxing. In contrast thereto, township tourism
seems to correspond to what MacCannell (1976) calls ‘negative sightseeing’: a kind of
social bungee jumping in which the predominantly bourgeois thrill-seekers – driven
by a lust for angst (cf. Welz 1993: 48) – seek to experience the social depth. The slum
tours seem to permit tourists to fathom out the possible drop height sensuously (using
their eyes, ears and noses), but without themselves actually running the risk of a hard
landing (Steinbrink & Frehe 2008). But I doubt that the lust for the socio-voyeuristic
thrill and the wish to experience a ‘safe danger’ or an ‘insulated adventure’ (Schmidt
1979) is sufficient to grasp this phenomenon of tourism analytically. This element of
‘controlled risk’ (Freire-Medeiros 2009) is only a very partial explanation of what
motivates tourists to visit impoverished urban areas.
Here, the question immediately arises as to the origin of this tourist gaze at the
poverty of Others. How has the tourist interest in the slum developed historically?
What traditions of spatializing observation and interpretations exist in the collective
memory of the tourists? How, then, is it conceivable that ‘places of poverty’ have
become ‘places of tourism’ (Pott 2007)?
were also social worries about the decline of civilization and the loss of public control.
This gave rise to an image of the East End as another world – chaotic, uncivilized
and horrifying. In other words, the slum represented the materialized anti-thesis to
the bourgeois order of the Victorian era (Frank 2003: 53).
The nineteenth century was the period of colonial voyages of discovery, and the
deletion of white spots on the world map was a British passion at that time. In
Victorian London, the East End was often referred to as the ‘dark continent’ (cf.
Frank 2003: 54f.; Lindner 2004) – the same designation used for Africa.
cathedrals and palaces places of similar horrors to those which Stanley has
found in the Equatorial forest? (Booth 1890: 11–12).
By analogy with the colonial voyage of discovery, the explorer’s spirit, too, awoke in
the city, the aim of which was to discover ‘the distant’ in ‘the near-by’ (‘at our doors’,
‘within a stone’s throw’). There was an awakening of interest in social expeditions
into the abysmal depths of the urban terra incognita.
The first people to go on these ‘social expeditions’ were clergymen, such as
William Booth, founder of the Salvation Army, journalists and social reformers. In
their reports, they tended to present themselves as explorers who ventured, dead-tired,
into the bottomless social swamp. Their reports established a new literary genre –
the exploratory social reportage. In their writings, the social reporters decisively
influenced and shaped the discourse on the East End, and the prevailing image of its
inhabitants.
To the wealthy of London, the slums were, on the one hand, a threatening strange
world. On the other hand, however, the slums promised adventures and formed the
projection space for the wildest of fantasies. Frequently wrapped in the cloak of
concern, welfare and charity, more and more private benefactors in the middle of the
century were setting off for the ‘undiscovered land of the poor’. Early forms of slum
tours were already encountered here. At the time, the discovery tours to London’s East
End were guided by police officers in civilian attire, journalists and clergy (Figure 2).
These upper-class visits in the East End were called ‘slumming’ as early as around
1850 (cf. Koven 2006). The term ‘slumming’ is, therefore, almost as old as the term
‘slum’ itself. Koven (2006: 6–10) notes that from the outset, the term slumming
was mostly used with a scornful to explicitly derogatory connotation by members of
the upper class, who, for their part, did not indulge in this practice. ‘Slumming, the
word and the activity associated with it, was distinguished historically by a persistent
pattern of disavowal. It was a pejorative term . . . ’ (Koven 2006: 8). The curiosity
about the slum that finds expression in the slumming activity did indeed evoke
suspicion from the very beginning, particularly in regard to the motivation of the
so-called slummers (i.e. those who practised slumming). Behind the lofty intentions
Urban Poverty Tourism in Historical Perspective 221
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transmitted outwardly, other, less noble, motives were suspected, motives of which
the slummers should obviously have been ashamed.
This suggests that more was associated with the slum – the place of the ‘unknown
Other’ – than just the difference in economic terms. There was more to slums than
their characterization as places of poverty. For there were also association chains
linked to ‘poverty’ which stretched into fields that lay outside the economic sphere.
It can be shown that ‘slum’ and ‘poverty’ have experienced a semantic coupling
resulting from the talk about the ‘omnipresence of filth and dirt’ (cf. Lindner 2004:
20). An indication of how closely ‘slum’ and ‘dirt’ are connotatively connected is
given by the observation that at the turn of the century, the term ‘slum’ was often
rendered in German as Schlammviertel (‘mud quarter’) (cf. Spiller 2008 [1911]).
The words ‘filth’ and ‘dirt’ lie at the point where two chains of association deriving
from slum and poverty intersect (Figure 3). Both chains of association lead directly
into corporeality – in particular, into the lower zones of the body: through cholera,
a serious form of diarrhoea, into the anus, and through lust, into the genitals. The
Victorian era was a period in which corporeality was denied and concealed in the
bourgeois milieu. It thus becomes clear that ‘dirt’ indeed is by no means only a
222 M. Steinbrink
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Figure 3. Poverty, slum and dirt as a close semantic association. Source: author’s
representation.
hygienic category and that it has always been a moral category, too, which refers to
something indecent and repugnant.
In the middle- and upper-class discourse over the slum, an almost direct equation
of the poor sanitary conditions with a state of moral decay took place. Through the
close semantic relation between ‘poverty’, ‘dirt’ and ‘sin’, the poverty concept also
became subjected to moralizing and, through the assignment of poverty to certain
areas, a connection was finally established between urban topography and morality,
which was tantamount to the construction of a moral topography of the city.
The slums apparently strongly provoked the dirty fantasies of London’s bour-
geoisie, its ‘belief’ in moral standards notwithstanding. From the middle-class point
of view, poverty and slums have stood not only for misery and disease, but also for
eroticism, licentiousness and sexual savagery. Little wonder, then, that the slums,
in the eyes of London’s society, which was shaped by rigid moral expectations and
inflexible social rules, were areas of both gloomy threat and erotic curiosity: slums
were places of moral decay and places of libidinal liberty (cf. Lindner 2004: 19ff.).
This explains indeed why the non-slummers often imputed filthy motives to the
slummers. And it also explains why the professional or altruist slummers (the clergy,
social reformers, benefactors, etc.) made repeated attempts to distinguish themselves
from the casual or leisure slummers to avoid being thrown into the same ‘pot of mud’,
in view of their noble motives (cf. also Koven 2006).
In the second half of the nineteenth century, however, slumming increasingly
developed into a more ‘purpose-free’ leisure-time activity of London’s higher classes.
Urban Poverty Tourism in Historical Perspective 223
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Figure 4. ‘Slumming in this Town’. Source: New York Times (14 September 1884).
Amusement shifted into the centre of things and the ‘lust for vice’, as well as interest
in the ‘immoral Other’, became more clearly visible. The new phenomenon had
hardly gained contours as a leisure-time entertainment, when its globalization began.
Slumming was now making its way ‘across the pond’.
USA in the early twentieth century, the element of moral difference remained char-
acteristic of slumming (Dowling 2007; Heap 2009) but, successively, other markers
of difference became more dominant in the construction of the slum as the ‘place of
the Other’. This change in the construction of ‘the Other’ localized in the slum will
be the subject of our further discussion.
‘touristification’ of slumming.
The occurrence of slumming in the USA was directly linked with the development
of international (urban) tourism. As indicated in the above-quoted New York Times
article (see Figure 4), it was the tourists from England who carried the idea of
slumming in their mental luggage. And now, the ladies and gentlemen from London
wanted to visit the poorer areas in New York (e.g. Bowery, Five Points), too, during
their sightseeing tours. Here, then, for the first time, the element of a regionalizing
(cultural) comparison, which is typical of (urban) tourism, appears on the scene.
Urban tourism is fundamentally based on the spatial differentiation between here and
there. For the fact that cities become places worth touring is based on a spatially
indicated expectation of difference (cf. Pott 2007: 113). Consequently, the first slum
tourists from London compared ‘their’ London East End with the Lower East Side
in Manhattan:
A quite well-known young English Noble, returning from a tour of the east
side the other night with some friends, observed over his brandy and soda:
‘Ah, this is a great city, but you have no slums like we have. I have been in
rickety condemned buildings that it was absolutely dangerous to go through!
Found six families living in one miserably ventilated cellar – 24 persons, 10
of them adults, living in one room. No such slums here!’ (New York Times, 14
September 1884).
It was through the practice of slumming that poor urban areas first became tourist
sights which were then drawn upon for comparisons between the tourist’s own city
with the one visited. In other words: it was in New York that the tourist’s comparative
gaze, in search of the differences between ‘own city’ and the destination, first designed
the slum as an urban tourist attraction.
Slumming in the USA developed in such a way that the slummers could give in to
their tourist curiosity without being ashamed of doing so. Entertainment intentions
were professed more openly; the tourists were now in a position to cast off the moral
cover without having any qualms. Compared to slumming in London, slumming in
New York at the end of the nineteenth century was no longer about social reformist
Urban Poverty Tourism in Historical Perspective 225
matters; it was rather about showcasing and experiencing slums as interesting tourist
sights.
For the first time, too, even the guidebooks at the time recommended routes
for walking tours in the cities, which passed through various working-class areas
(cf. Keeler 1902; Ingersoll 1906). Shortly before the turn of the century, the first
tour companies were established in Manhattan, Chicago and San Francisco; these
companies specialized in guided slum visits, both reproducing and altering the slum
semantics that had emerged in London. Due to the commercialization of slum tours,
slumming became open to a broader range of customers. More and more city tourists
from other parts of the USA were now participating in slum tours. Slumming had
become an integral part of urban tourism (Cocks 2001: 174ff.).
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The strong interest taken in slumming in the cities of the USA was closely linked
with the image of the cosmopolitan metropolis simultaneously evolving in that era.
This image comprised the notion of an internal heterogeneity of the city, of the inner-
urban juxtaposition of the unequal, the co-existence of backwardness and modernity,
and of wealth and poverty. America’s cities quite symbolically exemplified the con-
cept of the cosmopolitan city. Urban tourism took up this idea, and in its modes of
representation, it reproduced the discursive connection between largeness, density,
strangeness, heterogeneity and urban cosmopolitanism: city tourism marketing and
image campaigns pursued the aim of presenting the internal differences within the
cities in order to highlight the cosmopolitan character of the urban destinations. In
the process, the thematized differences were spatially assigned to different parts of
the city. The commercial slum visits, too, were explicitly referred to particular city
quarters, thus emphasizing the schema of spatial classification. Another reason, there-
fore, why the slums were also seen as ‘sights worth visiting’ was that they were
conceived of as an expression of the city’s internal heterogeneity, of the wealth of
contrasts of city life, and of its cosmopolitan diversity. In this way, the slums and slum
tours contributed towards making the city as a whole an attractive tourist destination.
‘Culture’ is the dominant mode of observation in urban tourism and, indeed, a
defining feature of urban tourism as a specific form of tourism in its own merit (as
opposed to seaside tourism, hiking and many other forms of tourism) (cf. Pott 2007:
109ff.). Since slumming became an integral element of modern urban tourism in
America, the two comparative perspectives discussed – the heterogenizing perspec-
tive, which emphasizes the internal diversity of the city (this one here vs. that one
there), and the comparative perspective (tourist’s own town vs. town visited) – can
be understood as variants of the tourists’ cultural observation schema. And, indeed,
culture is explicitly referred to precisely when the heterogenizing schema which fo-
cuses on inner-urban spatial differences is being applied in the context of slumming.
The next section will examine this aspect more closely.
ethno-cultural differences. This discursive framework did also structure the slum-
ming phenomenon in urban tourism (cf. Conforti 1996; Dowling 2007; Heap 2009).
Thus, it was in the American version of slumming that ‘ethnicity’ became a dominant
category. The slumming tours, which had evolved in different cities all over the States
after the turn of the century, predominantly went to the urban enclaves of the new
immigrant groups from Eastern and Southern Europe, and from Asia. This led to
the development of a phenomenon that Cocks (2001) calls ‘ethnic slumming’. The
destination slum was now constructed as a ‘place of the ethno-cultural Other’.
It is revealing to look at this ethnicization of slumming against the social back-
ground at the time of its emergence. Ethnic slumming evolved in a period in which
the significance of ‘racial’ and ‘national’ categories was undergoing rapid and fun-
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damental changes in the political system of the USA. Between 1880 and 1920, there
were millions of immigrants from Eastern and Southern Europe and from Asia en-
tering the USA. This brought about feelings of disquiet among the so-called White
Anglo-Saxon Protestants (WASPs). Many felt threatened by this wave of immigra-
tion, and they assumed that the non-Protestant groups (Catholics, Jews and adherents
of Asian religions) were less capable of being integrated in American society than
were the old immigrant groups from Northern and Western Europe.
It was at that time that public approval of the idea of ‘racial equality’ was undergo-
ing a noticeable decline. In particular, the former slaves and their descendants were
excluded from participation in political life; in the Southern States, legislation was
adopted ensuring their residential segregation and the deprivation of their rights and,
in the rest of the country, this was wrongfully practised as well (Cocks 2001: 187).
On the whole, nationality and racial classifications were relevant categories with
regard to access to jobs and housing. Racism and xenophobia shaped many sectors
of society, including urban development (Cocks 2001). This led to the emergence of
the well-known immigrant colonies (e.g. Little Italy, Chinatown, Judea and Russian
Quarter) in the big cities of the USA, quarters that were often characterized by poor
urban housing conditions and economic poverty.
For tourism, on the other hand, these places became exotic, colourful attractions
(cf. Conforti 1996). The segregated quarters were presented as picturesque and aes-
thetically complementary to the modern parts of the city. Perceiving them as a natural
part of the modern metropolis brought about some relief from the everyday discourse
over immigrants and their unsettling otherness.
The then prevailing concept of culture, which was also relevant to tourism, con-
stituted a combination of modernist-evolutionist and racist thinking. The notion of
‘race’ comprised both biological and (unalterable) cultural particularities. According
to this notion, the respective ‘races’ and their ‘natural modes of life’ represent hierar-
chical stages in the process of human evolution. White Americans as well as Northern
and Western Europeans, the notion suggests, are at the very top of the evolutionary
ladder, followed by Eastern and Southern Europeans, Asians, ‘American Indians’
and – at the very bottom of the ladder – the Blacks. Culture and cultural forms of
Urban Poverty Tourism in Historical Perspective 227
expression – from literature to handicraft and music, and to lifestyle, world view and
ways of social interaction – were interpreted as expressions of race and/or national
origin. This notion permitted the tourists to see the living and working conditions of
the different immigrant groups as expressions of a ‘cultural identity’. To them, the
immigrant-quarters dwellers functioned as bearers of their respective cultures. What-
ever they did was interpreted as a cultural expression of their ‘unalterable nature’ (cf.
Cocks 2001).
The tourist representation of the different immigrant quarters – take the exam-
ple of San Francisco’s Chinatown – focused on the ‘cultural identities’ of the in-
habitants and accentuated their cultural otherness. The representations in tourism
largely fell back on stereotypes and homogenizing ascriptions in order to meet the
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tourists’ expectations as regards observable differences and thus to fulfil their quest for
authenticity.
The ethnic categorization and essentialization of social reality in the context of
urban tourism contributed to the legitimization of the social and economic dispari-
ties. Observed within the cultural schema, the immigrant groups were symbolically
assigned to their place – both spatially (i.e. within ‘their’ quarters) and socially (i.e.
at the margins of society). Along with the presentation and interpretation of observ-
able differences as cultural (and quasi-natural) differences, the social inequalities
were deproblematized. The slum was no longer regarded as a manifestation of socio-
structural conditions of inequality, but as an expression of the cultural configuration
of a modern American metropolis.
It follows that the display of the American city for purposes of urban tourism
by no means presented it as a materialized symbol of the assimilation of various
immigrant groups in American society. On the contrary, what it presented was a
relatively unconnected form of coexistence. The ideology of the social melting pot had
become fragile anyway. With the presentation of immigrant quarters as picturesque
elements of a loose conglomerate of single cultural spaces, slumming fulfilled a
relieving function: it masked the problem-related assimilation discourse which was
omnipresent in bourgeois political discussions and in the media – in favour of the
observation of the colourful, exotic places of the ‘ethnic Other’ (Figure 5).
Apart from international tourists, it was the bourgeois WASPs who visited the
immigrant quarters. The WASPs regarded America as the most modern of all countries
and the American people as culturally superior. To them, the inhabitants and cultures
of the slums were in contradistinction to their own culture. They considered the slum
dwellers and their cultures backward, irrational and paralysing to progress. Modern
Americans, the WASPs believed, did not adhere to superstition, but practised science,
and their culture was characterized not by tradition and stagnation, but by rationality
and progress.
Yet, at the turn of the century, modernity and progress were certainly viewed
critically, too. The pace at which the built environment was changing gave rise to
feelings of insecurity among many Americans, just as the change in values and the
228 M. Steinbrink
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Figure 5. Colourful postcard: Chinatown, San Francisco. Source: Curt Teich Company c.
1930 (www.flickr.com/photos/28061667@N08/4313630505/; accessed 3 May 2010).
crumbling of old certainties did. The pressure of progress and of having to advance
at all costs was also experienced as a burden. This led to the emergence of new
emotional longings within America’s middle class, for example the yearning for a
pre-modern world, for warmth, deceleration and communal togetherness (cf. Conforti
1996). The slum visits served this purpose. The immigrant quarters were turned into
sights on which these nostalgic yearnings could focus. The quarters symbolized a
‘way of life’ which seemed to be more strongly filled with social meaning than the
modern everyday life of the tourist in a cold and sterile American society determined
by market rationalism and individualism. The slumming tours thus helped to give
the living conditions in the segregated city districts an idyllic character. Hence, they
intensified the trend towards romanticizing urban poverty (cf. Cocks 2001).
The destination slum produced by the early form of urban tourism in Europe and
North America was thus adapted, on the one hand, to the image of the modern,
heterogeneous city. However, with its romantic connotations, it also served, at the
same time, as a place of desire for tourists, permitting them to experience a pre-
modern world of a bygone era. The culturalization of the slum, with the described
homogenization, essentialization and idyllicization of social conditions, looked like a
legitimization of the social and economic disparities within American society. Ethnic
slumming, therefore, does not mean the reduction of social distance; in effect, it
always means its creation and reaffirmation.
The present globalization of this form of tourism, which for long was confined to
the big cities of the North, can be understood as a change in, and as a further stage
of development of, slum tourism on a global scale. A continuation of slum tourism
is ensured by the fact that essential elements of its earlier forms are incorporated
into its current practice (see Table 1). Visiting and experiencing poverty, which is
territorially assigned to certain city areas (‘slums’), has remained the goal of slum
tourism. This kind of spatialization serves to concretize and visualize poverty. The
examples from London and the USA demonstrate that the slum was always construed
and experienced as ‘the other side of the city’ and as the ‘place of the Other’; at the
same time, they illustrate that this ‘Other’ had always been a lot more than just
the ‘economic Other’. Therefore, the culturalization of poverty is essential to slum
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tourism. While in the townships of today’s South Africa the tourist gaze is focused on
‘African culture’, seeking to find a culture of locals (or a culture of locality) orientated
to a sense of community and attachment to locality, in Victorian London, poverty was
addressed moralizingly in the discursive context of a culture of licentiousness. And
in the USA of the late nineteenth and early twentieth centuries, it is culturalization
that was practised as ethnicization in the slum tours.
In spite of the continuity one may observe, the reconstruction of the genesis of
slum tourism also clearly reveals changes in the phenomenon. What is regarded as
‘the Other worth visiting’ and how the cultural mode of observation assumes concrete
shape varies from social context to social context. The coding of the cultural schema
with its dominant distinction between ‘the moral’ and ‘the immoral’, which was
very relevant in the case of London, changed when slumming was touristified in the
American context. Moral aspects still played an important role in American Slumming
(Dowling 2007; Heap 2009), but the focus of the culturalizing tourist gaze shifted
towards the immigrant cultures, which the tourists (most of them WASPs) observed
as pre-modern in a bid to distinguish them from their own culture. The destination
‘slum’ was presented as the ‘place of the ethnic pre-modern Other’. One still comes
across both codings of the cultural schema (moral/immoral and modern/ethnically
pre-modern) in present-day slum tourism in the Global South (see Rolfes &
Steinbrink 2009; Rolfes 2010; Meschkank 2011). Both codings (and there may
be more) have entered the semantics of recent slumming. Today, however, there
seemingly is a new dominant coding: the distinction between ‘the global’ and ‘the
local’ (see Figure 5).
In a summarizing comparison, we could, therefore, contrast Moral Slumming in
London’s East End of the nineteenth century and Ethnic Slumming in the USA of
the early twentieth century on the one hand, with today’s form of slumming on the
other. In the further development of slum tourism in times of a world-encompassing
long-distance mass tourism, it is not only a global extension of the phenomenon
that is taking place. The distinctions made between North (origin of the tourists)
and South (slums as the destinations of the tourists) are also gaining considerably
in importance. This includes the distinctions between the global (‘global village’)
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230
Periods and places of slumming
China Town, Little Italy Township, favela, slum
East End (London: (NYC, San Francisco: (Johannesburg, Rio, Mumbai;
nineteenth century) early twentieth century) early twenty-first century)
Social contexts of Society (as a whole) Industrialization, class society, Migration/‘New World’, Globalization, world society,
emergence colonization/British Empire, modernization, Fordism post-colonialism
M. Steinbrink
denial of corporeality/prudery
Nation/region See above, urbanization, Modern America, national e.g. in South Africa:
rural–urban migration, social identity/national history, post-apartheid, transformation
reforms/welfare melting pot/assimilation,
discrimination/racism
City Urban growth, segregation/slum Internal migration and Global competition of cities,
development, epidemics/ segregation of African persistence of ethno-economic
cholera, sanitation Americans, urban migrant segregation patterns, urban
colonies growth, informality
Tourism Urban tourism (‘social/erotic voyage of urban Urban tourism as a mass International tourism in
discovery’) phenomenon developing countries as a
mass phenomenon, urban
tourism in developing
countries, urban destination
management
Mode and medium Culturalization of Culture of ‘licentiousness’ Immigrant cultures – African/Brazilian/Indian
of tourist poverty culture
construction – (‘authentic’) culture of locality
Dominant coding of moral/immoral modern/premodern global/local
the cultural
schema
Spatialization of Place of the immoral Other Place of the pre-modern – Local place in the globalized
poverty (slum as Other world
...) – Place of (cultural) distance in
the ‘global village’
Type Moral slumming Ethnic slumming Global slumming
Urban Poverty Tourism in Historical Perspective 231
and the local (slums as places of cultural distance in the global village), as well as
between the globalized tourist from the North and the local slum dweller in the South.
Does the ‘destination slum’ represent a yearning for locality in a globalizing world?
Is the ‘destination slum’ a place to visit in order to experience the world’s cultural
diversity threatened by the homogenizing forces of globalization (‘McDonaldiza-
tion’) and global tourism (‘Disneyfication’)? In that sense it appears appropriate to
speak of Global Slumming in today’s context. Current examples of slum tourism in
Africa (Rolfes & Steinbrink 2009; Rolfes 2010), Asia (Meschkank 2011) and Latin
America (Freire-Medeiros 2009) and their representation in commercials and we-
blogs give evidence. They can be interpreted as indications of the process that the
new global/local observation schema, together with the historical semantic elements
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of the tourist’s own identity. Regardless of whether ‘the Other’ localized in the slum
is repudiatingly (e.g. as ‘the frightening Other’) or positively connoted (e.g. as ‘the
exotic, attractive Other’), the slum remains a medium of self-reflexive Othering. The
slum functions as a symbol turned space, as ‘the foreign’ to which ‘the tourist’s ‘own’
is related, be that by comparing or by contrasting – no matter whether ‘the Other’ is
seen as cold and threatening or warm and romantic. The demarcation line remains
untouched, as it is a precondition for the tourist’s experience of identity.
If we consider current slum tourism against the background of globalization, and if
we relate it to the contemporary horizon of a world society, then it would make sense
to study the recent slumming phenomenon as part of a global Othering process. For,
in contrast to its historical forerunners, slumming in the Global South is evidently no
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longer merely about ‘the other side of the city’ or about intra-societal heterogeneity,
but, additionally – and perhaps essentially – about the ‘other side of the world’. This
brings the self-constituting process of constructing a ‘world-societal Other’ to the
foreground.
A postcolonial perspective, therefore, suggests itself for the in-depth analysis of
contemporary slum tourism in the south. The cultural theory of Postcolonial Studies
offers different valuable approaches to a critical look into the origin and effects of
representations of ‘the Cultural’, ‘the Other’ and ‘the Foreign’, or of ‘the Culturally
Hybrid’ which emerges through cultural contact. Although postcolonial theories have
successfully proven their analytical usefulness in various disciplines, international
tourism research has made relatively little use of them so far. This is astonishing, given
the fact that tourism from ‘the West’ has been (re-)producing considerably powerful
representations of ‘the Rest’ (cf. Hall 1992). Thus, as regards future research on
slumming, the question is now spotlighted of whether, in what respects and with
what consequences slum tourism in the Global South is embedded in postcolonial
discourses.
Acknowledgements
I would like to express my gratitude to Prof. Dr. Andreas Pott (University of
Osnabrück) for his very important contributions and for the most valuable com-
ments on an earlier version of this paper. And I would like to thank Michael Ayamba
Asu for his help with translations and editing.
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