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CHAPTER TWO Priscilia 25 March
CHAPTER TWO Priscilia 25 March
LITERATURE REVIEW
2.0 Introduction
The purpose of this chapter is to review, examine; organize and present relevant literature
relating to awareness and utilization of social media for information repackaging in libraries.
Structural framework for the presentation of materials reviewed is provided under the
following subheadings:
2. 1. Theoretical framework
Theory
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creation that when individuals initially create knowledge, it becomes organizational
Internalization (SECI) process. The SECI process was propounded by Ikujiro & Nonaka
(1991) and modified and expanded for a broader audience by Nonaka &Takeuchi in 1995.
This implies that as knowledge is socialized and shared, it passes through four different
Source: Ceptureanu, S & Ceptureanu Ed. (2010). Knowledge creation/ conversion process.
process that occur at all levels of organizations. The Model is based on interaction between
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two main types of knowledge namely explicit and tacit knowledge. Explicit knowledge refers
to knowledge that is transferred to others which can be codified, accessed and verbalized.
These can be found in prints and non-print resources such as books, articles, documents,
memos and databases. The use of Information Communication Technologies (ICTs) such as
social media can also facilitate the sharing of explicit knowledge. Tacit knowledge is the
verbalized because it is based on experiences which includes values, skills and capabilities.
This also includes the ability to speak and write in a particular language. Nonaka-Takeuchi's
theory also contain two dimensions of knowledge creation namely epistemological and
organizations. Thus, knowledge is created through the interaction between tacit and explicit
knowledge to bring about the four ways of how knowledge can be combined and transferred
dialogue with users. This process begins with library users who lack knowledge of
information resources but rely on the assistance of librarians. Therefore, the technical
form through codifying of existing information resources into manuals and document
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c) Combination (Explicit-to-explicit): This is the conversion of various information
resources such as books, documents, articles, memos and databases using social
knowledge.
meet the information needs of users. The librarians use feedback mechanism to know
creation centers on building both tacit and explicit knowledge that rely on interaction
between knowledge internalization and externalization. These advantages made this model
'information theory and lead to further theories and researches. The model considers
knowledge creation as a dynamic process, in which continuous dialog between tacit and
explicit knowledge generates and transfer new knowledge which is extended to different
Therefore, knowledge is created through the interaction between tacit and explicit knowledge
to bring about the four ways of knowledge combination and transferred or shared in
organizations. Nonaka & Takeuchi's model of knowledge creation and conversion stands out
because it not only formalizes a theory of knowledge creation based on the epistemological
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distinction between tacit and explicit knowledge but also offers practical tool for accessing
Despite, the popularity and influence of this model, it has many criticisms. The model
Internalization (SECI) process. Several scholars criticized the model as an abstract that is
based on unscientific observations with no empirical evidence (Glisby and Holden, 2003;
Gourlay, 2006; Bratianu, 2010). Although, time is not considered in this model, but it is
implied indirectly that knowledge creation is a continuous process. Furthermore, the tacit
component of the model is elusive and difficult to test. Besides, only few scholars have
attempted to apply the model as reflected in the four modes but results have been
inconclusive (Becerra- Fernandez & Sabherwal, 2001; Lee & Choi, 2003).
relevant to this study as it relates to the utilization of social media for information repacking
because it explains the processes of knowledge creation and conversion, which occur in
university libraries University librarians are involved in learning and managing skills and
competencies. The SECI model focuses on the conversion processes of tacit and explicit
and un-harvested as they use their skills and competencies to process information resources
available to library users. However, the SECI model theorizes that knowledge keeps on
changing from one form to another, and this necessitates the creation of new knowledge
using modern interactive technologies such as Facebook, Whatsapp, Instagram, Telegram etc.
Micro Blogging/Micro Blogs such as twitter, webchat etc. Photo/video sharing sites such as
snapchat, flickr, tiktok etc. Therefore, social media platforms are used for knowledge shared
during meetings, brainstorming sessions, workshops, and conferences are which embraces
tacit knowledge (Mutula & Mooka, 2008). This knowledge is then converted to minutes of
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meeting and conference proceedings which are referred to as explicit knowledge. Such
knowledge of the organization due to interactions in the conversion processes that enhances
This theory will assist librarians to use this models for information repackaging,
which requires critical thinking for combining information from different sources,
theory will assist librarians in decision making in the use of social media platforms to
repackage library resources. It will also enhance librarians’ level of awareness on knowledge
creation and conversion through information sharing using social media platforms.
information repackaging. Besides, librarians would also collaborate with other experts
through networking and advocacy campaigns to disseminate information on the creation and
There are lots of relevant and useful literature on conceptual definitions and
descriptions of the concepts involved in this study. These concepts have either been treated in
isolation or in relation to other concepts in the topic. This section reviews these studies with a
Social Media and Information Repackaging are intervening concepts which are complex.
Thus, Social Media is a term that encompasses interactive technologies which include
Facebook, WhatsApp, Instagram, Telegram etc. Micro Blogging/Micro Blogs such as twitter,
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webchat etc. Photo/video sharing sites such as snapchat, flickr, tiktok etc. It involves the use
repackaging information. Social Media is a platform used for instant messaging purposes to
replace the normal phone short messages (SMS) because of its capacity to send large volume
of messages and media files unlike the SMS (Eberechukwu & Queendarline, 2018). Social
media is also a shift in how people discover, read, and share news and information content.
Hence social media is the fusion of sociology and technology that transforms monologue
transforms people from content readers into publishers (Ganiyu & Oluwafemi, 2016). This
implies that Social Media is a modern interactive communication channels through which
people connect to one another, share ideas, experiences, pictures, messages and information
of common interest. It is a map of specified ties techniques aimed at reinforcing the basic
Consequently, Social media not only increases usage but increases library value, educate
users and changed negative attitudes about library resources and services. Social media is a
new type of media that is shared and participatory in nature, involving others in the
information of creation, organization, sharing, finding, discussion, interacting, and use. Since
the first appearance of social media, it has grown rapidly and become part of an important
application for people today because it consists of thousands of social media platforms that
Accordingly, Social Media is used by librarians on a regular basis for information service
delivery such as repackaging for transforming users from content readers into publishers of
relevant resources.
approach to design and provide information services to cope with the environment (Agada,
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1995). Saracevic & Wood (1981) and Bunch (1984) also view repackaging as how
information service selects appropriate materials, reprocess, arrange and repackage the
products and services to address specific needs. This implies that repackaging is organizing
It is interpreting and converting information into a form that different target users can easily
and improving of information services. Social media as a new technology has change the
repackaging begins with the selection of information and the evaluation of content. There are
three requirements for information repackaging; the material should be collected and
organized efficiently, there should be the capacity to analyze their content and create new
information packages from them, the new package should be disseminate freely. Library
services, including the packaging and repackaging of information have been provided in
libraries and information centers for many decade. Technological advancements have posed
challenges which call for changes in library services. Information is a driving force in
A plethora of studies have been carried out on awareness and use of Social media tools for
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consciousness, recognition, realization, interest or familiarity of particular development (Ani
& Ahiauzu, 2018).Similarly, Awareness is the act of being knowledgeable or familiar about
awareness of Social media platforms for information repackaging will not be fully realized if
librarians are not aware of the usefulness of tools and services rendered. To effectively
repackage resources, the use of Social media platforms will depend on awareness for
information repackaging, otherwise, library resources and services will become old and
irrelevant with time. Ademodi (2015) emphasized that the expectations of the library will be
realized if the resources provided are properly structured to facilitate its use and librarians
will provide services that enhance students’ knowledge of available library resources.
Awareness of Social media platforms for information repackaging will facilitates interest for
use, while unawareness of relevant resources could lead to lack of use which might result in
will automatically become old and irrelevant with time and considered as underutilized and
waste of resources. Jonathan & Udoh (2015) affirmed that information sources which users
are not aware of would be underutilized. Therefore, awareness of Social media platforms for
information repackaging would determine the extent of providing timely and relevant
resources to users.
Atilomau & Onuoha (2011) stated that most librarians are aware of Social media tools
namely: Facebook than the LinkedIn, microblogging tools, and twitter, instant messaging and
media sharing sites, blogs and wikis. Uche and Udo-Anyanwu (2019) affirmed that librarians
are aware of the use of social media tools in providing library services. Although, Okenedo,
Azubuike & Adeyoyin (2013) stated that there was high level of awareness of web 2.0
technologies among librarians but this contradicts Gupta & Khare (2014) assertion that
awareness and knowledge among library staff of social media application is very poor as
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most library staff are not using social media applications in their libraries due to lack of
technological skills. Therefore, the potentials of social media platforms for information
repackaging in libraries can only be useful to librarians if they are aware of its existence. This
implies that the awareness of social media platforms for information repacking will enhance
effective and efficient library service delivery in providing current and relevant resources to
Social media is a group of internet based application that builds on the ideological foundation
of web 2.0 that allows the creation and exchange of users-generated content (Andreas &
Michael, 2010). Therefore, social media comprise online applications for social networking
sites, social bookmarking and sharing tools, social citation tools, blogging and microblogging
tools, virtual worlds, e-conference presentation sharing tools, audio and video tools, e-project
management tools, research and writing collaboration tools developed to foster user-centered
social interaction. Social media enhances the relationships that exist between network of
library users (Qingya, Wei & Yu, 2011). Social media is used to describe different types of
electronic communication platforms which involve high speed internet broadband connection
with massive use of desktop computers, laptops, e-readers, tablets and smart phones to enable
librarians to actively engage in social networking, text messaging, blogging, content sharing,
online learning, and information repackaging. Social media are technologies that facilitate
technologies now include blogs, wikis, media (audio, photo, video, text) sharing tools,
networking platforms, and virtual worlds (Bryer and Zavatarro, 2011). Consequently, there is
a direct relationship between Social media and information repackaging in libraries. Kyoshaba
(2009) stated that academic institutions are established with the aim of imparting knowledge
and skills in the use of social media. Therefore, social media will enable libraries to provide
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current and relevant resources for teaching, learning and research for community
development.
Furthermore, various Social media tools can be used to enhance information repackaging
namely:
Social Bookmarking: this enable librarians to tag website and search website through
Social News: this enables librarians to encourage library users assessment through
Social Networking: this is used for adding library users, friends, comments on photo
and profiles, sharing groups for discussions (Facebook, Imo, Whatsapp, Snapshat,
Social Photo and Video Sharing: librarians interact with users by sharing photos or
videos and commenting on user`s submission (YouTube and Flicker, Instagram); and
Wikis: librarians also interact with users by repackaging new articles and editing
Moreover, librarians depend on the above listed social media platforms such as Facebook,
blogs, microblogging, YouTube, twitter, Wikis, Mash Up, Digg, Delicious Second Life,
Flickr, Picasa, for information repackaging to address users’ needs. Uche & Udo-Anyanwu
(2019) stated that tertiary institutions libraries primarily use four social media tools namely:
WhatsApp, Facebook, YouTube and Twitter to provide library services. Similarly, Gupta,
Gautam &Khare (2014) affirmed that only few social media applications such as Facebook,
Wikis, Blogging, ListServ, and Instant Messaging are used by Library staff for information
repackaging. Islam & Habiba (2015) also confirmed that Facebook, Twitter, YouTube,
Blogging, Wikis, LinkedIn, and Slide-share were frequently used social media platforms for
information repackaging. However, Facebook seems to be the most popular social media tool
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used by librarians than other platforms for information repackaging and dissemination.
Similarly, Amuda & Adeyinka (2017) stated that social media is very crucial in information
service delivery.
This implies the extent to which different social media platforms are utilized for
information repackaging to satisfy specific information needs of users (Makinde, 2017). The
term information repackaging refers to the way an information service selects appropriate
Repackaging can be done through various forms for example, popular theatre, drama,
storytelling and the use of songs. The utilization of social media in libraries is a global
easier through integration of text and graphics. Besides, Social Media assists in repackaging
information into oral form, for example, the use of podcasts in to record oral history and
songs, lectures, seminar presentations etc. The use of mobile phones can be used to record
and capture lectures, seminars and conferences using Social Media platforms. Repackaging
of information resources assist library users to locate, retrieve, evaluate, interpret and
repackage information in various subject areas. Thus, Social Media is beneficial for
enable librarians to achieve the aim of information repackaging in the use, assimilation and
Accordingly, Agbaji & Odumu (2017) affirmed that database as storage devices can
be used to repackaged and stored information for social media platforms. Similarly,
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Information can be repackaged using video disks, digital and computer disks which can be
retrieved and disseminated through social media platforms. Moreover, Compact Disk Read
Only Memory (CD ROM) can be used to store, retrieved and disseminated texts, graphics,
audio, animation and images to users through social media platforms for easy access. Thus,
videos can be stored in Compact Disk Read Only Memory (CD ROM) for future use through
Besides, Internet connectivity is the vehicle that drives and glues social media
(1999) confirms that the World Wide Web (WWW) allows documents containing texts, video
sound and dynamic graphics or pictures to be hyperlinked and stored in computer system
(called Websites) around the world. This implies that these documents can be repackaged and
disseminated using social media platforms. Similarly, Wide Area Information Service
(WAIS) that contains varieties of information database on varied subject areas such as
textbooks etc. can be repackaged and retrieved by users through social media platforms.
Bibliography on disks or libraries disks that contain information on numerous subjects can
also be used to repackaged and disseminated resources using social media platforms. In
addition, Kruger & Painter (2011) described social media as a virtual information sharing
Information repackaging through Social Media can aid the systematic process of information
analysis, synthesis, editing, translating and transmitting its symbolic and media formats to
add value to information services. Social Media will ensure currency, accuracy, pertinence,
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Following are four major importance of using Social Media for information repackaging
namely:
1.) Social Media aid customized information services by creating personal profiles, to
to users.
3.) Social Media will simplify automated bibliography for easy accessibility of information.
4.) Social Media will facilitate interactivity between user, resources, and Information
Communication technology devices to offer social interactions and exchange of items, ideas,
satisfy needs of library users. The benefits of using Social Media for Information
convenience of use such as timing, format of coding (Dongardive, 2013). Agbaji & Odumu
(2017) enumerated the following forms of Information Repackaging that Social media can be
applied namely:
1.) Reformatting and Synthesizing Raw Information: Social media can be used to
change the original form or state of information for easier and quick access for users to
comprehend.
sources: Social media will enable librarians to collaborate with experienced librarians,
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information managers or subject specialists and reference librarians in packaging
Basically, Social media can be used to organize user education programs and library
orientation programs to enable users to locate, access and utilize library resources. Social
media platforms such as Facebook, Twitter, Flickr, YouTube, Wiki, etc. are used for
Furthermore, social media also enhance speedy collection of feedbacks from library patrons.
Lamanauskas et al (2013) stated that the primary function of social media include
communication, learning and exchanging information among users. Social media also operate
in dialogic transmission where there various sources to numerous information users. Social
media allows librarians create users profiles, through connection with various sites (Pempek,
information services through library advocacy that increase reliability of libraries and
enhances the building of brand loyalty of lasting relationships with internal and external
library users. Tamang, Hubilla, Ratnayake & Mahesar (2010) stated that Social media is a
process of relationship building among users with a common interest. The use of Social media
for information repackaging save the time of library staff hours by providing quick updates to
users and forum for quick and speedy feedback from library patrons. Similarly, social media
enable librarians provide current resources to large audience. Street (2013) asserts that the
major benefit of social media is the delivery of online content as cost effective and time-
effectiveness of the marketing mix. Villoldo (2012) also states that social media platforms is
cost effective because it attracts low cost. Hence, libraries use social media platforms such as
Facebook, blogs, twitter promote resources, products and services with minimal cost.
However, librarians would an account for library internal and external users to follow the
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library. This will also motivate friends and fans to join the library to increase library users.
According to Rogers (2012), social media is information content created by people using
highly accessible and scalable publishing technologies. Thus, social media tools can also be
used for communication, collecting data through user surveys, marketing, repackaging and
Significantly, social media has become the catalyst for projecting repackaging of
information resources and services to users. As librarians are yearning to remain relevant in a
digital society, social media can be used as the tool to entice and retain library users through
Despite the use and benefits of social media for information repackaging in libraries;
it is hampered by various factors such as poor funding, high cost of IT equipment, high rate
of foreign exchange, poor telecommunication infrastructures (Fatoki, 2004). Ezeani & Igwesi
(2012) found that apathy, lack of awareness and phobia, insufficient bandwidth and obsolete
Internet facilities militate against the use of social media in most libraries for information
repackaging. Issa, Olarongbe & Akangbe (2013) also identified reluctance in accepting
changes; access-related problems; high cost of digitizing; free versus fee issue; inadequate
expertise; high cost of ICT facilities and bandwidth; lack of ICT skills of library staff and
repackaging (Water, 2005 and Anasi, 2010). Although, social media platform have positive
effect on information repackaging but most library users are not aware of current resources
due to poor level of computer literacy among Nigerian university students, low level of
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of policy makers on the power of information technology for economic and industrial
development (Alasa & Kelechukwu, 2008). There are numerous information in the oral
tradition that are not available in schools and libraries. Even when such information resources
are available in libraries, the language and reading culture of users make them inaccessible to
information repackaging. Akinwale & Iwayemi (2010) and Haliso & Ogungbemi (2014)
found that irregular electric power supply is major problem that confronts libraries in the use
Communication Networks (MTN, GLO, and AIRTEL) among others, there is still
Network failures which disrupt the transfer of information using ICTs. Although, the
connectivity, incessant power supply and lack of access to full text or citation as
challenges affecting information repackaging. Edem & Egbe (2016) found that lack of
computer skills, slow network, inconsistent internet connectivity, power outage affect
the use of social media for information repackaging. Furthermore, most information
resources are remotely located under ownership of the publishers and vendors which
are subject to terms and conditions of agreement and licensing policy which affect
and licensing charges for back issues which affect information repackaging. Similarly,
information explosion has made the task of collection, organization and retrieval very
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difficult for information repackaging (Rao & Chaoudhury, 2009). Aguolu & Aguolu
(2012) found that power failure, machine breakdown, lack and high cost of spare parts
transfer for information repackaging. Bashorun (2011) found that lack of awareness,
searching skills were challenges that affect the use of social media for information
repackaging. Ogunsola, et al., (2011) and Ojo & Akande (2005) found that lack of
qualified ICT librarians, poor communication systems and poor funding are factors militating
against the use of social media for information repackaging. Popoola (2003) observed
that most libraries have poor maintenance culture of infrastructural facilities such as
Olatokun, (2008) found that administrative problems of motivation and staff welfare to
improved job performance by providing good conditions to facilitate effective use of social
information repackaging. Keen (2007) found that the content quality of social media
affect information repackaging. Ngonidzashe (2013) also found that the major challenges
of social networking platforms are loss of control received from unsolicited negative
comments, time commitment, information overload and anyone can create an “official”
account for the library because social networking sites do not perform background checks on
individuals wanting to create an account with university name. Singh (2011) enumerates the
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(2006) claims that most scholarly literatures in IR are not available in full-text, video and
images produced in academic institution. These resources are not often peer-reviewed articles
(Bamigbola, 2014). Furthermore, Boama & Tackie (2015) found that materials in Information
Repackaging become obsolete very fast, which can lead to loss of important resources and if
this loss is not checked, it can create gaps in future library collections. Similarly,
Arunachalam (2007); Salawu (2010); Christian (2009); Dolgin (2009) highlighted the
awareness, infrastructure, policies, funding, advocacy and local content, fear of copyrights
infringement and fear of plagiarism. In a related study, Russell & Day (2010) found that lack
library users and university community. Although, the emergence of social media implies that
users do not have to go to library building for information but still need assistance in locating
Empirical studies have been conducted on the awareness and utilization of social
media for Information Repackaging in university libraries in Edo State, Nigeria. Most of
these studies concentrated on the awareness, types, utilization, benefits as well as challenges
In a related study, Tofi, (2019) studied awareness and use of social media platforms for
Benue State, Nigeria. Descriptive survey research design was adopted and a structured
questionnaire was used to collect data. The entire population of 8 library staff comprising 4
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was used for the study. Data was analyzed using frequency counts and mean scores. Results
revealed that librarians in Benue State Schools of Nursing and Midwifery, Makurdi were
aware of social media platforms namely: Facebook, WhatsApp, Twitter, YouTube, Instagram
and Blogs for information dissemination. Findings also revealed that Facebook and
WhatsApp were the type of social media platforms mostly utilized by librarians, there was
low use of Twitter, YouTube, Instagram, Blogs as well as P-interest for information
revealed lack of social media skills, poor support from ministry of health and school
management, lack of internet access, unreliable power supply, and inadequate training
opportunities for librarians in Schools of Nursing and Midwifery, Makurdi, Benue State,
Nigeria. It was recommended among others that librarians should be educated and trained on
how to effectively use social media platforms for information dissemination, Internet
facilities should be made readily available and funds should be provided to facilitate the use
The reviewed study is relevant to the present study with similar objectives of awareness,
types and use of social media platforms for information dissemination, in the use of survey
research design, use of questionnaire for data collection and the use of frequencies, Mean and
Standard Deviation for data analysis. However, there were gaps in the following areas which
the present study intends to fill, they are: while the reviewed study focused on use of social
Midwifery, Makurdi, Benue State, Nigeria; the present study focused on effects of awareness
and utilization of Social Media for Information Repackaging in University Libraries in Edo
State, Nigeria. The reviewed study revealed that librarians were aware of social media
platforms namely: Facebook, WhatsApp, Twitter, YouTube, Instagram and Blogs for
20
information dissemination. Findings also revealed that Facebook and WhatsApp were the
type of social media platforms mostly utilized by librarians. There was low use of Twitter,
in Schools of Nursing and Midwifery, Makurdi. However, nothing was said or done on
information repackaging. These have also created knowledge gaps which the present study
intends to fill.
In a similar study, Eiriemiokhale & Oladele (2017) studied the awareness, availability
and accessibility of library resources by students of Kwara State University, Malete, Nigeria.
Descriptive survey research design was adopted and a structured questionnaire was used to
collect data. A total of two hundred (200) undergraduate were sampled using purposive
sampling technique. Data was analyzed using descriptive statistics, Mean and Standard
awareness and accessibility, students do not use awareness creation provided by the library. It
was recommended among others that to improve on the awareness, availability and
accessibility of library resources, the library should create time for orientation and explain the
usefulness of resources to encourage interest and develop positive attitude towards the use of
library.
The reviewed study is relevant to the present study with similar objectives in
awareness, availability and accessibility of library resources, in the use of survey research
design, use of purposive sampling technique; use of questionnaire for data collection; use of
descriptive statistics and Mean and Standard Deviation for data analysis. However, there
were gaps in the following areas which the present study intends to fill, they are: while the
students of Kwara State University, Malete, Nigeria, the present study is on awareness and
utilization of Social Media for Information Repackaging in University Libraries in Edo State,
21
Nigeria. Though, findings revealed correlation between awareness and accessibility, students
do not use awareness creation provided by the library. Nothing was said or done on the
awareness of information repackaging. These have also created knowledge gaps which the
In a related study, Bakare & Yila (2018) studied the use of social media platforms for
Nigeria (NOUN) in Kogi State, Nigeria. The study adopted descriptive survey research
method and a structured questionnaire was used to collect data. A total of two hundred (200)
students were sampled from three (3) NOUN centers in Kogi State. Data was analyzed using
frequencies and means method. Result revealed that blogs and whatsApp are the widely used
social media platforms for promoting library services, the use of social media platforms
facilitates two-way communication, ease communication with library users, provides a forum
for feedback, increases library users and financially profit librarians through traffic generated
as users visit their blog pages. It was recommended that adequate computers and Internet
services, free Internet WiFi and ICT policy should be provided for the centers.
The reviewed study is relevant to the present study with similar objectives in use of
social media platforms to promote library services, in the use of survey research design, use
of questionnaire for data collection and use of frequencies, Mean and Standard Deviation for
data analysis. However, there were gaps in the following areas which the present study
intends to fill, they are: while the reviewed study focused on use of social media platforms to
promote library services and profitable librarianship in National Open University of Nigeria
(NOUN) in Kogi State, Nigeria; the present study focused on awareness and utilization of
Social Media for Information Repackaging in University Libraries in Edo State, Nigeria. The
reviewed study revealed that blogs and WhatsApp were used social media platforms for
promoting library services, the use of social media platforms facilitate two-way
22
communication, easy communication with library users, provides a forum for feedback,
increases library users and financially profit librarians through traffic generated as users visit
their blog pages. However, nothing was said or done on the use of social media platforms for
Information repackaging. These have also created knowledge gaps which the present study
intends to fill.
In a similar study Stephen (2019) studied effective use of Whatsapp messenger among
library and information science professionals in North East Region, India. The study adopted
online survey through Google form a structured questionnaire was used to collect data. A
total of two hundred and three (203) library and information science professional staff were
sampled. Data was analyzed using simple percentages and frequencies. Result revealed that
majority of LIS professionals are engaged in WhatsApp, it has created a positive impact on
the mind of LIS professionals who are using WhatsApp in the libraries. Library and
present age of information, the use of internet based tool is increasing rapidly. The future of
The reviewed study is relevant to the present study with similar objectives in
effective use of Whatsapp messenger, in the use of questionnaire for data collection and
simple percentages and frequencies for data analysis. However, there were gaps in the
following areas which the present study intends to fill, they are: while the reviewed study
focused on effective use of Whatsapp messenger among library and information science
professionals in North East Region, India; the present study focused on awareness and
utilization of Social Media for Information Repackaging in University Libraries in Edo State,
Nigeria. The reviewed study used online survey through Google while, the present study used
survey research design. The reviewed study revealed that majority of Library and Information
23
Science professionals are engaged in WhatsApp, it has created a positive impact on the mind
of LIS professionals who are using WhatsApp in the libraries. LIS professionals have adopted
its user-friendly platforms. However, nothing was said or done on the benefits and
challenges of social media platforms for Information repackaging. These have also created
Similarly, Owusu-Acheaw & Larson (2015) studied students’ use of social media and its
Koforidua Polytechnic students. The study adopted survey research design using stratified
random sampling technique to sample a total of One Thousand and Five Hundred and eight
(1508) students. Questionnaire was used as data collection instrument and results were
analyzed using Statistical Package for Social Science (SPSS) and tables with corresponding
frequencies and percentage. The study revealed that majority of respondents had mobile
phones with Internet facility and knowledge of the existence of many media sites. The study
further confirmed that most respondents visit their social media sites using their phones and
spend between thirty minutes to three hours per day. In addition, the study revealed that the
use of social media sites had affected academic performance of the respondents negatively
and that there was direct relationship between the use of social media sites and academic
performance
The reviewed study is relevant to the present study with similar objectives on the
effect of social media usage on academic performance of students, in the use of survey
research design as well as questionnaire for data collection. However, there were gaps in the
following areas which the present study intends to fill, they are: the reviewed study employed
stratified random sampling technique while the present study adopts simple random sampling
technique. The area of study also differs as the reviewed study focuses students’ use of social
24
media and its effect on academic performance of tertiary institutions students in Ghana,
while; the present is on awareness and utilization of Social Media for Information
Repackaging in University Libraries in Edo State, Nigeria. The reviewed study revealed that
majority of the respondents had mobile phones with Internet facility and had knowledge of
the existence of many media sites. The study further confirmed that most of the respondents
visit their social media sites using their phones and spend between thirty minutes to three
hours per day. However, nothing was said or done on the types and benefits of social media
platforms for Information repackaging. These have also created knowledge gaps which the
In a related study, Youssef & Alobaidy (2016) studied the impact of social
Survey research method was adopted and a structured questionnaire was used to collect data.
A total of six hundred twenty eight (628) students were sampled. Data was analyzed using
Statistical Package for Social Sciences (SPSS). The result revealed that SNS have positive
The reviewed study is relevant to the present study with similar objectives in the use
of social media and academic performance of students, in the use of survey research design as
well as questionnaire for data collection. However, there were gaps in the following areas
which the present study intends to fill, they are: the reviewed study employed stratified
random sampling technique while the present study adopts simple random sampling
technique. The reviewed study use Statistical Package for Social Sciences (SPSS) analysis of
data while the present study adopts simple percentage and frequencies. The area of study also
differs as the reviewed study focuses on impact of social networking sites on student
academic performance: the Case of University of Bahrain. While; the present is on awareness
and utilization of Social Media for Information Repackaging in University Libraries in Edo
25
State, Nigeria. The reviewed study revealed that SNS have positive and negative impacts on
student academic performance. However, nothing was said or done on the types and benefits
of social media platforms for Information repackaging. These have also created knowledge
In a similar study, Irshad (2012) evaluated Social Media trends among University
Students in Islamia University of Bahawalpur, Pakistan. Survey research method was adopted
and a structured questionnaire was used to collect data. A total of six hundred (600) students
were sampled using convenient sampling technique. Data was analyzed using MS-Excel
Program. The result revealed that students used Facebook for exchanging academic activities
and developing social networks throughout the world. Social media was also used for sharing
learning experiences with colleagues and international community. Social media was used to
promote collaboration and linkage in developing Virtual Community across the world. The
problems of social media included bandwidth of internet and electricity break down/ load
shedding.
The reviewed study is relevant to the present study with similar objectives in the use of
social media and problems of social media, in the use of survey research design as well as
questionnaire for data collection. However, there were gaps in the following areas which the
present study intends to fill, they are: the reviewed study employed convenient sampling
technique while the present study adopts simple random sampling technique. The reviewed
study use MS-Excel Program for analysis of data while the present study adopts simple
percentage and frequencies. The area of study also differs as the reviewed study evaluated the
Pakistan, while; the present study focuses on awareness and utilization of Social Media for
Information Repackaging in University Libraries in Edo State, Nigeria. The reviewed study
revealed that students used Facebook for exchanging academic activities and developing
26
social networks throughout the world. Social media was also used for sharing learning
experiences with colleagues and international community. Social media was used to promote
collaboration and linkage in developing Virtual Community across the world. The problems
of social media included bandwidth of internet and electricity break down/ load shedding.
However, nothing was said or done on types and benefits of social media platforms for
Information repackaging. These have also created knowledge gaps which the present study
intends to fill.
In a related study Omekwu, Eke & Odoh studied the use of social networking sites
was adopted and a structured questionnaire was used to collect data. A total of one hundred
and fifty (150) undergraduate students were sampled using convenient sampling technique.
Data was analyzed using descriptive and mean statistics. The result revealed that students
were using social networking sites in interaction with friends, connecting to their classmates
for online study, for discussing serious national issues and watching movies etc. There are
benefits and dangers associated with social networking. It was recommended among others
that university authorities should organize seminars to enlighten students on the negative
The reviewed study is relevant to the present study with similar objectives in the use and
types of social media sites, in the use of survey research design as well as questionnaire for
data collection; in the use of descriptive statistics and mean statistics to analyze data.
However, there were gaps in the following areas which the present study intends to fill, they
are: the reviewed study focused on Use of Social Networking Sites among Undergraduate
Students of University of Nigeria, Nsukka, while; the present study is on awareness and
utilization of Social Media for Information Repackaging in University Libraries in Edo State,
Nigeria. The reviewed study revealed that student were using the social networking sites in
27
interaction with friends, connecting to their classmates for online study, for discussing serious
national issues and watching movies etc. There were benefits and dangers of using social
networking sites. However, nothing was said or done on the benefits of social media
platforms for Information repackaging. These have also created knowledge gaps which the
In a similar study, Kanelechi, Nwangwa, Yonlonfoun & Omotere (2014) studied under-
graduates use of Social Media: assessing Influence on research skills in six universities
randomly selected from six geo-political zones in Nigeria. Survey research method was
adopted and a structured questionnaire was used to collect data. A total of six hundred (600)
students were sampled using purposive sampling technique. Data was analyzed using
descriptive analysis of frequencies and Chi-square (X 2) was used to test null hypothesis in the
study. The result revealed that undergraduates frequently copy from Wikipedia as their major
source of information; use Facebook to generate ideas from colleagues about research and
use Word-press or Blogger to develop creative writing skills. However, students’ reliance on
these social media tools has resulted in dwindling research skills to produce quality research
The reviewed study is relevant to the present study with similar objectives in the use and
influence of social media, in the use of survey research design as well as questionnaire for
data collection; However, there were gaps in the following areas which the present study
intends to fill, they are: the reviewed study focused on undergraduates and use of Social
Media: Assessing Influence on Research Skills in six universities randomly selected from six
geo-political zones in Nigeria, while; the present study focused on awareness and utilization
of Social Media for Information Repackaging in University Libraries in Edo State, Nigeria.
The reviewed study employed purposive sampling technique while; the present study used
simple random sampling technique. The reviewed study use Chi-square (X 2) to test null
28
hypothesis, while the present study did not formulate hypothesis. The reviewed study
revealed that undergraduates frequently copy from Wikipedia as their major source of
information; Facebook to generate ideas from colleagues about research focus; and use of
Word-press or Blogger to develop their creative writing skills. However, students’ reliance on
these social media tools alone has resulted in dwindling research skills to produce quality
research works. However, nothing was said or done on the awareness and benefits of social
media platforms for Information repackaging. These have also created knowledge gaps which
In a related study, Kamraninia & Abrizah (2010) studied librarians' role as change
research design was adopted, web based survey method was used to collect data. A total of
twenty one (21) librarians from (8) universities in Malaysia were sampled for the study. Data
collected was analyzed using simple descriptive statistics of frequencies and percentages.
Results revealed that the act of collecting materials for depositing is mainly done by
librarians rather than the authors and researchers. Providing training sessions, holding
meetings in departments and faculties, and also linking of the institutional repository website
from the university and faculties' website have the highest rank in librarians' approach to
The reviewed study is relevant to the present study with similar objectives in the
statistics of frequencies and percentages for data analysis. However, there were gaps in the
following areas which the present study intends to fill, they are: while the reviewed study
employed Quantitative research design, the present study used survey research design. The
reviewed study used web based survey method to collect data, the present study used
questionnaire for data collection. The reviewed study focused on librarians' role as change
29
agents for institutional repositories: A case of Malaysian academic libraries, while; the
present study focuses on awareness and utilization of Social Media for Information
Repackaging in University Libraries in Edo State, Nigeria. Though, findings in the reviewed
study revealed that the act of collecting materials for depositing is mainly done by librarians
rather than the authors and researchers. Providing training sessions, holding meetings in
departments and faculties, and also linking of the institutional repository website from the
university and faculties' website have the highest rank in librarians' approach to promote the
institutional repository. However, nothing was said or done on the awareness and benefits of
social media platforms for Information repackaging. These have also created knowledge gaps
In a related study, Iwhiwhu, Enemute Basil (2008) studied Information Repackaging and
three research institutes in Ibadan, Oyo state, Nigeria. Survey research method was adopted
and a structured questionnaire was used to collect data. A total of forty (40) professional
librarians were selected. Data collected was analyzed using simple descriptive statistics of
frequencies and percentages Result revealed that libraries used repackage information for
agricultural information needs, social and economic information needs. It was recommended
among others that Information Repackaging is a way of improving library services in this era
Repackaging in implementing routine library services to users because the long-term benefits
30
The reviewed study is relevant to the present study with similar objectives in use of
Information Repackaging for Library Services, in the use of questionnaire for data collection
and simple percentages and frequencies for data analysis. However, there were gaps in the
following areas which the present study intends to fill, they are: while the reviewed study
Professionals in two academic libraries and three research institutes in Ibadan, Oyo state,
Nigeria; the present study focuses on awareness and utilization of Social Media for
the reviewed study revealed that the libraries used repackage information for translation,
research services tailored to the category of users, meeting agricultural information needs,
social and economic information needs. It was recommended among others that Information
routine library services to users because the long-term benefits outweigh the disadvantage of
not providing it. However, nothing was said or done on the types and challenges of social
media platforms for Information repackaging. These have also created knowledge gaps which
Services and Products: Special Reference to Naval Physical and Oceanographic Laboratory
(NPOL), India. Quantitative research design was adopted. A structured interview schedule
was used to collect data. A total of two hundred and thirty four (234) scientists were sampled
using random sampling technique. Data collected was analyzed using simple descriptive
statistics of frequencies and percentages, bar charts and graphs. Results revealed that
31
Information Repackaging products such as collecting, analyzing, restructuring, reformatting,
organizing and consolidating information from various sources was used to meet the needs of
laboratory and information seekers. Findings also revealed features and various types of
Information Repackaging (IR) for development and dissemination as a reference model for
The reviewed study is relevant to the present study with similar objectives in the
features types of Information Repackaging (IR), use of random sampling technique and
descriptive statistics of frequencies and percentages for data analysis. However, there were
gaps in the following areas which the present study intends to fill, they are: while the
reviewed study employed Quantitative research design, the present study used survey
research design. The reviewed study used structured interview schedule to collect data, the
present study used questionnaire for data collection. The reviewed study focused on
Information Repackaging Services and Products: Special Reference to Naval Physical and
Oceanographic Laboratory (NPOL), India; while, the present study focuses on awareness and
utilization of Social Media for Information Repackaging in University Libraries in Edo State,
Nigeria. Though, findings in the reviewed study revealed that Information Repackaging
consolidating information from various sources was used to meet the needs of laboratory and
information seekers. Findings also revealed features and various types of Information
Repackaging (IR) for development and dissemination as a reference model for introducing
nothing was said or done on the awareness and benefits of social media platforms for
Information repackaging. These have also created knowledge gaps which the present study
intends to fill.
32
2.4 Summary of the literature review
A number of literatures relating to this study were reviewed under the following:
and shared as it passes through four different modes of knowledge conversion. This is
is based on interaction between two main types of knowledge namely explicit and tacit
knowledge. Explicit knowledge refers to knowledge that is transferred to others which can be
codified, accessed and verbalized. These can be found in prints and non-print resources such
as books, articles, documents, memos and databases. The use of Information Communication
Technologies (ICTs) such as social media can also facilitate the sharing of explicit
difficult to codify, accessed and verbalized because it is based on experiences which includes
values, skills and capabilities to speak and write in a particular language. Nonaka-Takeuchi's
theory also contain two dimensions of knowledge creation namely epistemological and
organizations. Thus, knowledge is created through the interaction between tacit and explicit
knowledge to bring about the four ways of how knowledge can be combined and transferred
theory is relevant to this study as it relates to the utilization of social media for information
repacking because it explains the processes of knowledge creation and conversion that occur
in university libraries. Librarians are involved in teaching, learning and research skills and
competencies of information users. This theory will assist librarians to use this model for
33
information repackaging, which requires critical thinking for combining information from
resources. It will also assist librarians in decision making in the use of social media
platforms to repackage library resources. This theory will also enhance librarians’ level of
awareness of knowledge creation and conversion through information sharing using social
media platforms. Furthermore, librarians will be abreast with appropriate measures that
would improve information repackaging. Besides, librarians would also collaborate with
other experts through networking and advocacy campaigns to disseminate information on the
Concepts of variables were also discussed. The review presented a general overview
of Social media for Information Repackaging (IR) where the types in various formats were
highlighted. Literatures on the following concepts were also reviewed: concepts awareness;
use benefits and challenges that affect the use for Social media for Information Repackaging
(IR) by librarians. The concepts generally implied that Social media for Information
Facebook, WhatsApp, Instagram, Telegram etc. Micro Blogging/Micro Blogs such as twitter,
webchat etc. Photo/video sharing sites such as snap-chat, flickr, tiktok etc. It involves the use
communication channels through which people connect to one another, share ideas,
experiences, pictures, messages and information of common interest. Social Media is used by
librarians on a regular basis for information service delivery such as repackaging for
34
Empirical studies presented the contributions of other researchers who carried out
related studies on utilization of Social media for Information Repackaging (IR) within and
outside Nigeria such as: Information Repackaging and Library Services: A Challenge to
Information Professionals in two academic libraries and three research institutes in Ibadan,
Oyo state, Nigeria, Information Repackaging Services and Products: Special Reference to
Naval Physical and Oceanographic Laboratory (NPOL), India; use of social media platforms
for promoting library services and profitable librarianship in National Open University of
resources by students of Kwara State University, Malete, Nigeria; awareness and use of
social media platforms for information dissemination by librarians in Schools of Nursing and
35